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High Performance Project Management - A Holistic Approach

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Vijay Prasad

Vijay Prasad

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  • 1. High Performance Project Management - A Holistic ApproachUkraine IT Weekend, Kyiv, Ukraine15 September , 2012Vijay Prasad 1
  • 2. Project Progress – mismatch in expectation 2
  • 3. Project Success: Standish Chaos Report -2009 3
  • 4. Project Context - Scope Project’s Product/Service Life Cycle Phases Business Need/ Develop Benefit Realization/ Maturity/ Ideation Product/Service/ Production/ Discontinue & Project Result Operations Acquisition Project’s Product/Service/Result - Project’s Project’s Processes Project’s Product/Service/Result - Product/Service/Result -Product/Service/Result - Processes Processes Processes Project Project Project Initiation Planning Execution Closure Monitoring and Control
  • 5. The performing organization ecosystem Customer Suppliers / Stakehold ers Partners ProjectOrganizat Project ion Manager He Project PMO Team 5
  • 6. Performing Organization – Creating project success Custom Stakeho er lders Success Project Project Project PMO Organiz Mgr Team ation
  • 7. Performing beyond expectation Custom Stakeho er lders Value ProjectProject Project PMO Organiz Mgr Team ation Performing in Value Stretch Mode
  • 8. Performance/Value Creation - Levels Super Stretch Stretch Expectation 8
  • 9. Project Manager Knowledge/Competencies & Behavior Knowledge/Competencies Project 1. Project Management Knowledge Manager 2. Performance 3. Personal 4. Domain Behaviors 5. Technical 6. Contextual 1. Servant-Leader & Manager 7. Organizational 2. People 8. Customer, Stakeholder, Teams, 3. Coping Executive Team 4. Stretch 9. Problem Solving 5. Executive Savvy 10. Sustainability 6. Customer Relationship 11. Value Creation 7. Stakeholder Relationship 12. Knowledge Management 8. Knowledge capture 13. Customer Relationship 9. Learnings 14. Stakeholder Relationship 10. Entrepreneurial 15. Leadership & Management 11. Ethical 16. Project Manager Development 17. Entrepreneurial
  • 10. Project Manager - StretchProject Super Stretch:Manager Organization Defined Stretch: Customer Defined Expectation: Project Objectives Knowledge/Competencies & Behavior 10
  • 11. Project Team Knowledge/Competencies & Behavior Knowledge/Competencies 1. Project Management Knowledge Project 2. Performance Team 3. Personal 4. Domain 5. Technical 6. Contextual Behaviors 7. Organizational 1. People 8. Customer, Stakeholder, Teams, 2. Coping Executive Team 3. Stretch 9. Sustainability 4. Customer Relationship 10. Value Creation 5. Stakeholder Relationship 11. Customer Relationship 6. Self-Correcting 12. Stakeholder Relationship 7. Teamwork 13. Leadership & Management 8. esprit de corps 14. Entrepreneurial 9. Look Ahead by rotation 15. Teamwork 10. Ethical 16. Project Manager’ role, responsibility & accountability
  • 12. Project Team - StretchProject Super Stretch: Team Organization Defined Stretch: Customer Defined Expectation: Project Objectives Knowledge/Competencies & Behavior 12
  • 13. PMO Knowledge/Competencies & ServiceKnowledge/Competencies PMO as SSU 1. Vision 2. Leadership 3. Strategy 4. Culture Oversight/Services 5. Training, Knowledge, Skills, Experience 1. Guidance 6. Methodologies 2. Standards 7. Monitoring 3. Methodology 8. Help and Guidance 4. Coaching & Mentoring 9. Governance 5. Governance 10.Research 6. Monitoring 11.Best Practices 7. Knowledge capture 12.Standards Development 8. Learnings 13.Rescue /Paramedics 9. Entrepreneurial 14.Tools & Techniques 10. Ethical 15.Knowledge Management
  • 14. PMO - StretchPMO as Super Stretch: SSU Industry Leadership Stretch: Organization Defined Expectation: Project Objectives/ Customer Defined 14 Knowledge/Competencies & Service
  • 15. Organization Knowledge/Competencies & PromotionOrganizat ion as SSUKnowledge/Competencies Oversight/Promotion /Support 1. Culture 1. Culture 2. Structures 2. Structures 3. Monitoring 3. Monitoring 4. Promoting and Support 4. Promoting and Support 5. Systems 5. Systems 6. Knowledge and Skills 6. Knowledge and Skills 7. Governance 7. Governance 8. Ethical
  • 16. Organization - StretchOrganizat ion Super Stretch: as SSU Industry Leadership Stretch: Organization Defined Expectation: Project Objectives/ Customer Defined 16 Knowledge/Competencies & Promotion
  • 17. Value to Customer - StretchedCustomer Super Stretch: Customer Defined Stretch: Customer Defined Expectation: Project Objectives 17
  • 18. Value to Stakeholders - StretchedStakeholders Super Stretch: Stakeholders Defined Stretch: Stakeholders Defined Expectation: Project Objectives/ Customer Defined 18
  • 19. Value to Organization - StretchedOrganizat ion Super Stretch: Industry Leadership Stretch: Organization Defined Expectation: Project Objectives/ Customer Defined 19
  • 20. Value Stretch Table Target Stretch Super StretchCustomer & Project Objectives Customer Defined Customer DefinedStakeholders (Aligned to (Aligned to Customer’s Business Customer’s Business Strategy )(1)* Strategy )(2)*Project Manager Project Objectives + Customer Defined (2) Organization Defined/ Customer Defined (1) Industry Leadership (3)*Project Team Project Objectives + Customer Defined (2) Organization Defined/ Customer Defined (1) Industry Leadership (3)PMO Project Objectives + Customer Defined (2) Organization Defined/ Customer Defined (1) Industry Leadership (3)ORG Project Objectives + Customer Defined (2) Organization Defined/ Customer Defined (1) Industry Leadership (3) 20
  • 21. The performing organization system creating value PMO Organization Initiation Customer Stakeholders Planning Project ProjectMonitoring and Control Team Manager Project Execution Individual Faster Project Specific People Closure Better Organization Specifics Process Cheaper Product Steadier Industry Standards Technology Bigger Professional Standards ------------ ---------- ------------ ---------- Best Practices Assets Outcomes Adopted from the book: ‘‘PROJECT Management BEST PRACTICES Achieving Global Excellence” 21 Second Edition - 2010 By HAROLD KERZNER, PH.D John Wiley & Sons, Inc.
  • 22. Project Management FunctionsExpectation Management – Value Stretch Management Industry Benchmark Competencies/Leadership/Make it Happen Mindset Effective Project Management Methodology 22
  • 23. Project Management Functions Expectation Management – Value Stretch Management Industry Benchmark Competencies/Leadership/Make it Happen Mindset Initiation Planning Execution Closure Monitoring & ControlIntegration Scope Management Time ManagementManagement Human ResourceCost Management Quality Management ManagementCommunications Procurement Risk ManagementManagement Management 23
  • 24. Project Management FunctionsRight Understanding The need for Project Product/Service/result and its scope Project Product/Service/Result Life Cycle Project Proposal Project Contract and clauses Project Requirements Project Risks Project Constraints, assumptions Project Context the customer the stakeholdersRight Resources Put the right team, the roles and responsibilities Explain the project , requirements, deliverables, schedule, the acceptance criteria, the contractual clauses to team 24
  • 25. Project Management FunctionsRight ProcessesSelect the right methodologyRight ToolsSelect the right toolsMaintain Risk RegisterRight CommunicationConduct a through initiationExplain team, PMO, Organization, Customer, and all stakeholders:the Planning, Execution, Monitoring & Control, Closure processes, themethodology, , roles & responsibilities, the communication process, theinformation reporting, escalation mechanism, issue resolution, Changecontrol processes 25
  • 26. Project Management FunctionsRight LeadershipEncourage stretch behavior, stretch value creation,Innovation/CreativityCreate excitementCollaborationIn what way I can improve value – Lead by exampleWhat are the learnings?Knowledge CaptureRight Mindset & ManagementZero-surprise managementRight Initiation, Right Planning, Right Execution, Right Monitoring &Control, Right Closure 26
  • 27. Some Best Practices1 Projects are born Red2 Continuous Monitoring of Customer Delight - CDI3 Generating at least one PM at the end of reasonably sized engagement4 All Team Immersion 27
  • 28. Some Best Practices5 Value Register6 Seeing the light at the end of the curved tunnel7 Agile the non-agile8 Best Practices Innovation/Creativity Index 28
  • 29. Summary1. Project Manager, Project team, PMO and Organization all have accountability toward project success2. Project Manager, Project team with support from PMO and Organization should continually look for ways to create value beyond expectation3. Project Manager, Project team, PMO and Organization should have the right competencies4. Project Manager, Project team, PMO and Organization should have the stretch mind-set and deliver with Zero Surprise5. Project Manager, Project team, PMO and Organization should continuously look for Best Practices and spur 29 innovation/creativity
  • 30. For all Project Managers…YOU ARE NOT JUST A PROJECT MANAGER 30
  • 31. YOU ARE THE CEO OF THE PROJECT! 31
  • 32. Thank you! Дякую! Name: Vijay Prasade-mail: vijayprasad001@gmail.comMobile: +91- 98490-06070Skype:vijayprasad001Copyright © of Vijay Prasad 32