Swedish IT Outsourcing Intelligence Report 2012
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Swedish IT Outsourcing Intelligence Report 2012

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Swedish IT Outsourcing Intelligence Report 2012 is based on the results of the 3d Annual European IT Outsourcing research 2012.

Swedish IT Outsourcing Intelligence Report 2012 is based on the results of the 3d Annual European IT Outsourcing research 2012.

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    Swedish IT Outsourcing Intelligence Report 2012 Swedish IT Outsourcing Intelligence Report 2012 Document Transcript

    • European IT Outsourcing Market IntelligenceEuropean ITOutsourcingIntelligence 2012Report: SwedenPrepared by IT Sourcing Europe Limited based on the results of the 3dAnnual Swedish IT Outsourcing versus In-House Software DevelopmentResearch 2012
    • European IT Outsourcing Intelligence Report: Sweden 2012CONTENTSABOUT THE SURVEY .......................................................................................................................... 3RESPONDENTS PROFILE ..................................................................................................................... 4SWEDISH IT OUTSOURCING 2012: DESTINATIONS, TRENDS, CHALLENGES, PROBLEM SOLVING ......... 6CLIENT – VENDOR RELATIONSHIPS .................................................................................................. 11OUTSOURCING COSTS & COST EFFECTIVENESS ................................................................................ 13OUTSOURCING IMPRESSIONS .......................................................................................................... 14IN-HOUSE SOFTWARE DEVELOPMENT TRENDS & CHALLENGES ....................................................... 16FUTURE USE OF OUTSOURCING....................................................................................................... 18 IT Sourcing Europe 2012 | All Rights Reserved Page | 2
    • European IT Outsourcing Intelligence Report: Sweden 2012ABOUT THE SURVEYThe Swedish IT Outsourcing versus In-House Software Development Survey 2012 was conductedbetween September 18 and October 4, 2012, in the frames of the 3d Annual All-European ITOutsourcing research.Survey goals:  Explore factors that drive Swedish companies to outsource their software development / IT function(s) onshore, nearshore and/or offshore  Identify key challenges of the outsourced and in-house software / web development  Benchmark the current and future demands for IT outsourcing services across diverse industries  Benchmark the current and future demands for IT resources within Sweden  Find out which business model works best for the outsourced software development and why  Compare and contrast the actual incurred versus contracted costs of ITO services  Explore the current level of satisfaction with ITO service providers and quality of delivered software products/services  Explore factors keeping Swedish companies away from adopting IT Outsourcing  Explore the key challenges and problem solving best practices adopted by Swedish companies that develop / manage their software solutions in-house.The survey was available online and hosted by SurveyMonkey, the world’s leading provider of web-based survey solutions. In order to reach as many Swedish companies as possible, IT SourcingEurope used its own database of business contacts and sent out a survey invitation email to eachcompany’s decision maker(s) (C-level executives, IT Managers, Directors, Heads of SoftwareDevelopment etc).Additionally, inbound marketing initiatives were launched in order to attract more companies toparticipate in the survey. In the frames of this initiative, the following steps were taken:  Online press releases and survey announcements distribution;  Survey localization and optimization in social media such as LinkedIn, XING, Facebook, MobileMonday Stockholm, Twitter, Word PressNumber of survey participants – 703 Swedish companies, of which 263 were IT / softwaredevelopment outsourcing companies and 440 – companies developing their IT solutions in-house. IT Sourcing Europe 2012 | All Rights Reserved Page | 3
    • European IT Outsourcing Intelligence Report: Sweden 2012 RESPONDENTS PROFILEIT Sourcing Europe 2012 | All Rights Reserved Page | 4
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 5
    • European IT Outsourcing Intelligence Report: Sweden 2012 SWEDISH IT OUTSOURCING 2012: DESTINATIONS, TRENDS, CHALLENGES, PROBLEM SOLVINGIT Sourcing Europe 2012 | All Rights Reserved Page | 6
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 7
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 8
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 9
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 10
    • European IT Outsourcing Intelligence Report: Sweden 2012 CLIENT – VENDOR RELATIONSHIPSIT Sourcing Europe 2012 | All Rights Reserved Page | 11
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 12
    • European IT Outsourcing Intelligence Report: Sweden 2012 OUTSOURCING COSTS & COST EFFECTIVENESSIT Sourcing Europe 2012 | All Rights Reserved Page | 13
    • European IT Outsourcing Intelligence Report: Sweden 2012 OUTSOURCING IMPRESSIONSIT Sourcing Europe 2012 | All Rights Reserved Page | 14
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 15
    • European IT Outsourcing Intelligence Report: Sweden 2012 IN-HOUSE SOFTWARE DEVELOPMENT TRENDS & CHALLENGESIT Sourcing Europe 2012 | All Rights Reserved Page | 16
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 17
    • European IT Outsourcing Intelligence Report: Sweden 2012 FUTURE USE OF OUTSOURCINGIT Sourcing Europe 2012 | All Rights Reserved Page | 18
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 19
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 20
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 21
    • European IT Outsourcing Intelligence Report: Sweden 2012IT Sourcing Europe 2012 | All Rights Reserved Page | 22
    • European IT Outsourcing Intelligence Report: Sweden 2012About IT Sourcing EuropeIT Sourcing Europe is a UK-based market intelligence company specialized in the European ITOutsourcing market research and consultancy.IT Sourcing Europe provides:  Top quality quantitative and qualitative ITO market research and fieldwork services  Evaluation of Central and Eastern Europes ITO services providers and their factual capabilities to deliver innovative technological solutions on time and on budget  Free consulting services for European companies planning to outsource IT / software development functions and / or change their current ITO strategy / engagement  Ad-Hoc ITO strategy development and full-cycle supportOur Contacts:The Meridian, 4 Copthall House, Station SquareCoventry, West Midlands,CV1 2FL United KingdomEmail: info(at)itsourcing-europe.comTel.: +44(0)2476992505Web: www.itsourcing-europe.comRegistration at the UK Companies House: 07217899Follow Us:You are free to use, share and/or remix any part of this work as long as you attribute it to ITSourcing Europe.IT Sourcing Europe 2012 | All Rights Reserved Page | 23