Enterprise 2.0 Chalktalk

E2.0 Chalk Talk Today’s Lesson: Penalties Sunday, January 31, 2010

Listen up, team The objective of the game is to keep advancing toward the goal Rule violations (penalties) slow us all down Become familiar with the following penalties Sunday, January 31, 2010

Penalty: Delay of Game Employees not being current or timely with their collaborative contributions, holding up team progress. Sunday, January 31, 2010

Illegal Man Down Field An employee is posting conﬁdential data externally on a social network or not archiving private information covered under SEC guidelines on a hosted social tool (even though private) used for enterprise conversations. Sunday, January 31, 2010

Unnecessary Roughness Employees thoughtlessly posting emotional responses before thinking, personally attacking other employees. Sunday, January 31, 2010

(With)HOLDING Employees are hoarding important information in a department or team so as to gain a political (or budget) advantage internally in the enterprise. Sunday, January 31, 2010

Defensive Pass Interference When legitimate participation in a community of practice is discouraged or prevented by management fearing disclosure of best practices or work experiences. Sunday, January 31, 2010

Unsportsmanlike Conduct Similar to Unnecessary Roughness, but extends to entire groups undermining the success of other Enterprise teams. Sunday, January 31, 2010

Interference Management or a speciﬁc department (HR, Legal, Corporate Communications) not being able to "get out of the way" and allow open sharing to occur naturally regardless of division or rank. Sunday, January 31, 2010

Roughing the Passer Hanging your 2.0 Evangelists out to dry with no support. Sunday, January 31, 2010

Piling On When employees engage in "group think" rallying behind an idea and smothering smaller, yet important voices. Or, when there are too many voices contributing and the signal/noise ratio is deafening, thereby disrupting real communication. Sunday, January 31, 2010

Clipping Co-opting others' content and using it without attribution. Sunday, January 31, 2010

Equipment Violation User complaints about the 2.0 platform that are really caused by PC misconﬁguration, virus, old or unsupported web browsers, or slow CPU. Sunday, January 31, 2010

Illegal Substitution When a group of users have a pet peeve with a tool and start their own rogue platform. Sunday, January 31, 2010

Intentional Grounding Telling people who Facebook (the verb) that this really isn't Enterprise 2.0. Sunday, January 31, 2010

Sideline Infraction When relevant work that should be shared in a collaborative space disappears into an email thread of a few participants. Sunday, January 31, 2010

Excessive Celebration Over-selling Enterprise 2.0 collaboration tools as a corporate utopia / nirvana. Sunday, January 31, 2010

Engage. Evangelize. Empower. www.20adoptioncouncil.com Sunday, January 31, 2010

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Enterprise 2.0 Chalktalk

by Susan Scrupski

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