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How to Fight Corruption and Injustice - A guide book is a tool to empower citizen in resolving any grievance with the Government administration and bureaucratic system

How to Fight Corruption and Injustice - A guide book is a tool to empower citizen in resolving any grievance with the Government administration and bureaucratic system

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How to Fight Corruption & Injustice - Guide Book How to Fight Corruption & Injustice - Guide Book Document Transcript

  • 1. ACCOUNTS & AUDIT : Complaints against those who mismanage funds, make inaccurate or false accounts or those who spend public funds against the rules or arbitrarily without faithfulness, wisdom or economy are accountable. Against any local, state or central governmental body and any official or any elected representative, during elections. A.P. i. Local Fund Audit Board : One can supply information or ask for Information about mismanagement of funds by the municipalities, Corporations, Panchayat Raj bodies, universities and cooperative societies. Director, Local Fund Audit (FAC), Insurance Building Complex, Tilak Rd. Hyd-01. ii. State Audit Department : Director of State Audit, 6th Floor, Insurance Building, Abids, Hyderabad. Tel : 040-24754877 e-m: director_sa@ ap.gov.in a) Smt.G. Vijaya Kumari : Dy. Director, Tel : 040-2475 4874 b) Sri M. Pardha Saradhi, Director, Tel : 040-2475 4877 Fax : 040-24754877, e-m : director_sa@ ap.gov.in iii. Directorate of Treasuries & Accounts : Pension Disbursals; delays a) Joint Director, Sri G. Veeranna Tel : 040-24754637 Fax : 24751863 e-m : jdb@ap.nic.in b) Director, Sri N.C. Nagarjuna Reddy, Tel : 040-2475 4634 Fax : 2475 1863, e-m : dirta@apsu.ap.nic.in iv. Office of the Principal Accountant General : Against all local, state and central government bodies. About the revenue loss to the governments, even private companies can be inspected (not audited) by the PAG. ☛ See : Comptroller and Auditor General of India v. Chairperson, Public Accounts Committee : Political enquiry. A.P. State Legislative Assembly, Nampally Road, Hyderabad - 500 001. e-m: apla@ap.nic.in ☛ See : Legislative Assembly vi. Expenditure during elections : ☛ See : (59.Elections) 1
  • National i. Complaints against the Personnel working in the AG’s office: a) Director (GASAB & IS ), e-m: diris@cag.gov.in b) Comptroller & Auditor General of India : ☛ See : Comptroller & Auditor General (42) ii. Chief Vigilance Commissioner : ☛ See : Chief Vigilance Commissioner (189) iii. Defence Accounts : Irregularities in defence spending, defence contracts; sale of defence material in the open market, manipulated contracts. Controller of Defence Accounts : No.1 Staff Road, Opp. Secunderabad Club, Secunderabad - 500 009. Tel : 040-2784 3385, Fax : 040-2781 0499, 2781 7275, e-m : cda-secd@nic.in a) Sri. S. Rajgopalan PS to CDA, Tel : 040-2789 8037 b) Head of the Office : Sri. D.B.K. Reddy, IDAS Controller Tel : 040-2789 8037 c) Legal Cell : Accessible only to the internal employees. Sri. A Krishnamurthy, DCDA Tel Ext.:103 d) IFA (Air Force) : Room : 411, Vayu Bhawan, ND-110 011. Tel : 2301 4574, 2301 6687, 2301 6687 e) IFA (Army/Misc) : DRDO Block, Kashmir House, Rajaji Marg, ND-110 002 Tel : 2379 3613, 2301 5401 f) IFA (Army-O) : Room : 214-B, South Block, ND-110 011. Tel : 2301 9589 g) IFA(Army-Q/Misc) : Room : 712, A-Wing, Sena Bhawan, ND-110011 Tel : 2379 4388 h) IFA(BR) : Room : 360, Seema Sadak Bhawan, Ring Road. Naraina, ND-110028. Tel : 2569 1434, 2568 7612 i). IFA (Navy) : Room : 27-C, South Block, ND -110 011. Tel : 2301 0790, 2301 4391 2
  • j). Shri G.C. Bhandari, IDAS Controller General of Defence Accounts, West Block-V, R.K. Puram, ND-110 066. Tel : 6108682 k). Controller General of Defence Accounts : CVO : Shri. S.H. Upendra Sah, Ulan Batar Road. Palam, Delhi Cantt - 110 010 Tel : 011-2567 4816, 2410 9212, Fax : 011-2567 4821, e-m : shupendra@yahoo.co.in iv. Chairman, Public Accounts Committee : ☛ See Parliament (130) ☛ See : Wasteful Expenditure (71)2. ADVERTISING : False or impossible advertisements, particularly in the private sector i. The Indian Society of Advertisers : Army & Navy Building, rd 3 Floor, 148, Mahatma Gandhi Road. Mumbai-400 001. Sri. Deep Bisen, Secretary General, Tel : 022 2285 6045, 2284 3583, 2204 2116, Fax : 22 2204 2116, e.m : isa.ed@vsnl.net ii. The Advertising Standards Council of India (ASCI) : False / dangerous / indecent advertisements. The professionals among themselves, they would like to restrain their members from carrying out anti-social and unethical advertisements. As a policy, they do not disclose the identity of the complainant to the advertiser. In case you send your complaint by e-mail, please, follow-up with a hard copy of your complete complaint with enclosures, by post. Bajaj Bhawan, 11th Floor, Nariman Point Mumbai- 400 021. # 205, 219, Bombay Market, P.B : 7939, 78, Tardeo Road, Mumbai - 400 034. Tel : 022-2352 1066, 2351 6863 Fax : 022-2493 6863 e-m : asci@vsnl.com a) Chairman : Sri.Bhaskar Dass, Executive President, Bennet Colman & Co b) V.C. : Sri. Madhukar Kamath, CEO, Mudra Communications c). S.G. : Sri. Alan Collaco iii. Ministry of Information and Broadcasting : ☛ See : Information 3
  • 3. ADVOCATE GENERAL : He is a legal advisor to the state government and appears on its behalf in the High Court to support the governmental actions. Since, his or her advice to the Goverment is in the public domain, one can judge its objectivity or absence of it. By way of public interest litigation, one can intervene, if s/he dilutes or withdraws a case in the course of proceedings under instructions from the Government for political reasons. Complaints against him or her could be addressed to the governor. In a government’s case, documents of evidence could be handed over to him or her, if there is fear that the prosecuting agents might make them disappear. i. The Administrator, Govt Pleaders’ Office : Tel : 040-2450 1049, Fax :040-2457 6586 a) Sri Rupender Pershad Waghray, Government Pleader : Tel : 2407 4653, Cell : 98484 06557 b) Ms. G. Manjula, Government Pleader, Tel : 2407 4653, Cell : 98484 06557 c) Sri J.V.S.V. Prasad, Government Pleader cum P.P Tel : 2356 2525, Cell : 98494 09715 ii. Advocate General : Sri. A. Sudarshan Reddy : a) The Manager, Advocate General’s Office, AP High Court Premises, Hyderabad - 500 066. Tel : 040-2456 3493, Fax : 040-2456 3480 b) Personal Office : Flat No.102 1st Floor, Jagannadh Residency, Atchutareddy Marg, Vidyanagar, Hyderabad Tel : 040-2761 8498, Cell : 98490 06026 iii. Complaints to the Governor ☛ See Governor (82)4. ADVOCATES : Complaints against lack of professional ethics; wrong information about the court proceedings like adjournments, betraying the client by colliding with the adversary, etc. Not returning the documents. New ethical guidelines, duties towards the courts & tribunals and international principles are being laid as benchmarks. Soon, there will be Legal Practitioners (Regulation & Maintenance of Standards in Profession, Protecting the Interests of Clients& Promoting the Rule of Law) Act, 2011. 4
  • A.P i. Moral pressure from the professional colleagues : One can appeal to the association to intervene. a) Bar Association, R.R. Dist. Tel : 040- 2404 4888, 2403 1617 / 18 b) Bar Association (PCO), City Civil Court, Hyderabad. Tel : 2456 7859 c) Metropolitan Criminal Courts Bar Association : Nampally, Hyderabad - 500 001. Tel : 2650 5304 ii. Government Pleaders (GPs) : They are appointed by the Advocate General who also assigns the subjects. Complaints can be sent to him : ☛ See : Advocate General (33) iii. Bar Council (A.P. State) : If you are seriously dissatisfied with your lawyer, you can write to the Bar Council. It will ascertain and determine cases of professional or other misconduct through a Disciplinary committee. Its proceedings are judicial and follows Indian Penal Code and the Code of Criminal Procedure. The petition form can be downloaded from the website. There is a fees to be paid. High Court Bldg., A.P. High Court, Hyderabad-66. Tel : 2452 4116, Fax : 2452 4116, www.barcouncilap.org. iv. Hyderabad District Consumers Disputes Redressal Forum : For deficiency in rendering services for the remuneration received or fixed. ☛ See : Consumers (Hyd. District Consumers Disputes Redressal Forum) (43) v. Police : Nearest Police Station; If there is intimidation or blackmail or if there is use or threat to use force. vi. Human Rights Commission: If you can prove that s/he has acted against your vital interests and that has caused human hardship. ☛ See : Human Rights Commission (91) 5
  • National i. Bar Council of India : Complaints against lawyers practicing in the Supreme Court of India. Also appeals from the State Bar Council’s decision. A petition written in Telugu has to be translated by the A.P. State Bar Council before it is forwarded. One can go to Supreme Court of India, if still not satisfied. 225, Okhla Industrial Estate, Phase-III, ND-110 020 Tel : 011-4922 5000, 3240 2082 Fax : 011-4103 6283 e-m : info@barcouncilofindia.org a) Chairperson; Shri. Gopal Subramanyam b) Formerchairperson : Sri. D.V. SubbaRao 7/22/B, Sanjivayya Nagar, Visakhpatnam - 530 003 Tel : 0891 - 2563 653, 2755 360, Cell : 9848194702 Fax : 2567 903 ii. Ombudsman : To look into complaints against lawyers and acts thrugh the Bar Council. Consult the state Bar Council or Ministry of Law & Justice iii. Legal Services Board : Regulates the law practice. Consult the state Bar Council or Ministry of Law & Justice5. AGRICULTURE : Complaints against mismanagement of government schemes, irregularities, poor quality of the inputs, like fertilizers, seeds, agricultural tools; agricultural products, administrative delays and corruption.A.P i. A P State Co-operative Marketing Federation : www. markfed.ap.nic.in ii. National Institute of Agriculture Extension: CVO : Dr. G.R. Desai Rajendranagar Hyderabad-500 030. Tel : 040-2401 5422 Fax : 040-2401 4526 Cell : 98483-16129 e.m : grdesai@manage.gov.in / grdesai@hotmail.com iii. Commissionerate of Agriculture : Smt. V. Usha Rani, IAS Opp. L.B.Stadium, Basheerbagh, Hyderabad-500 001 6
  • Tel : 040 -2323 2107, 2338 3520 Fax : 040-2323 7545, 2338 3514 e-m : comag@nic.in/comm_agr@ap.gov.in www.agri.ap.nic.iniv. A.P.State Agro Industries Development Corporation : VC & MD, Flat : 101, Sri Maruthi Apts, Road : 7, S.R. Nagar, Hyderabad Tel : 040-2339 7081 Fax : 2339 4234 www.apagros.orgv. A.P. State Seeds Development Corporation Ltd., VC & MD, 5-10-193, 2nd Floor, HACA Bhavan, Hyderabad-500 004. Tel : 040-2324 0099, Fax : 2324 3401vi. A.P. State Seeds Certification Agency : Dr. D. Rushendhranath Director (FAC) Tel : 040-2323 7016, 2323 5939 Fax : 040-2323 1021, e-m : apssca@rediffmail.comvii. APCo-operative Oil Seeds Growers Federation : VC & MD, 9th Floor, Parisrama Bhavan, Fateh Maidan Road, Hyderabad-500 004, Tel : 040-2323 5501/02, Fax : 2329 9350 http://www.apoilfed.com/viii. Commissionerate of Horticulture: www.aphorticulture.comix. Sri N. Mukteswara Rao, IAS Addl. Secretary, Horticulture & Sericulture D-Block, Floor:1,Room : 268A, Tel : 040-23454305, 23451798 e-m: nandivelugu@yahoo.co.inx. Sri V. Nagi Reddy, IAS Principal Secretary, D-Block, Floor-1, Room-270 Tel : 040-2345 2269, 2354 7244, 2345 7086 e-m : splcs_agr@ap.gov.inxi. Sri Sunil Sharma, IAS, Special Secretary, D-Block, Floor-1, Room-257 Tel : 040-2345 6566, 2753 8261, 2345 6566 e-m : addlsecy_agr@ap.gov.inxii. a). Sri. P.S. Pradyumna, IAS: CEO: Rythu Bazaars b). Sri K.Ratna Kishore, IAS Principal Secretary (Agri Mktg & Co-op) D-Block, Floor-1, Room-252 7
  • Tel : 040-2345 1798, 2330 0334, e-m : prlsecy_amcod@ap.gov.in / http://markfed.ap.nic.in xiii. Dr. C.V.S.K. Sarma, IAS APC & Principal Sec., Horticulture & Sericulture D-Block, Floor-1 Room-262, Tel : 040-2345 2263, 2355 0256, 040-2345 2263, e-m : prlsecy_apc@ap.gov.in / http://agri.ap.nic.in/ xiv. Minister for Horticulture, Sericulture, RSAD : Sri. Ramreddy Venkata Reddy, D-Block, Room-366, Tel: 040-23453 222, 2345 1217, 2345 0034 Resi : 2330 1799 xv. Minister for Agriculture, Agriculture Technology Mission : D-Block, Room-260, A.P. Secretariat, Hyderabad. Tel : 040-2345 6514, 2345 3239National i. National Seeds Corporation Ltd : CVO : Arun Kumar, Beej Bhawan, PUSA Complex, ND-110 012 Tel : 011-25840203, 41761187, Fax : 011-25842904, e-m : dgm.admn@nsc.gov.in ii. National Institute of Agricultural Marketing : CVO : Kota Road, Near Sangener, Bambala, Jaipur, Tel : 0141-580592 Fax : 580051 e.m : dgniam@hotmail.com iii. National Agricultural Cooperative Marketing Fedration of India Ltd. (NAFED) : Great role to play in regulating and stabilizing the market for agricultural food products. Their commissions and omissions have a bearing on the prices and on inflation. NAFED House, Siddhartha Enclave Ring Road, Ashram Chowk, ND-110014. Tel : 011-2634 0019, 2634 1810 Fax : 011-2634 0261 http://www.nafed-india.com / head_office.asp a). CVO : Sri. Alok Ranjan : Tel : 2634 6421, 2646 4665, Fax : 2634 0261 b). MD : Sri. Sanjeev Chopra, IAS Tel : 2634 4293 Fax-2634 5095, e-m : sanjeevchopra@nafed.nic.in; 8
  • OSD to MD : Sri Sunil Kumar Singh, Tel : 2634 5806 Cell : 9312686260, e-m : sunilkumarsingh@nafed.nic.in/ mdcell@nafed.nic.in c) Chairman Dr. Bijender Singh, MLA, Tel : 011-2634 1807, 2634 7348 Fax-011-2634 9227, 2532 3939 Cell : 09810830255 e-m : bijendersingh@nafed.nic.in iv. National Cooperative Agriculture and Rural CVO : Sri. G. P. Gupta, Takshila, 3rd Floor, Madavdas Pasta Road, Dadar (E), Mumbai - 14. Tel : 4147753, Fax : 4147954 v. Indian Council of Agricultural Research : CVO : Sri. A. Prabhakaran, Room : 206, Krishna Bhavan, ND-110 001 Tel : 2309 7044. vi. National Institute of Plant Genome Research, CVO : Dr. Debashish Chattopadhyay, Aruna Asaf Ali Marg, P.B. : 10531 ND-110067, Tel : 011-2673 5189, Cell : 09868240645, Fax : 011-2674 1658, e-m : debasis_chattopadhyay@nipgr.res.in vii National Horticulture Board, CVO: Sri. N.C. Mistry, 85, Sector-18, Insti. Area, Gurgaon-122015, Haryana. Tel : 0124-2347441, Fax : 0124-2347441, e-m: info@nhb.gov.in viii. State Farms Corporation, CVO : ABY John, Farms Bhawan, 14-15, Nehru Place, ND-110 019. Tel : 011-2644 6903, 04 & 05, Fax : 011-2622 6898 ix. Directorate of Marketing & Inspection, Ministry of Agriculture: In charge of implementation of the AGMARK Act, 1937 i.e. about the quality of the agricultural product. Covers all unprocessed and semi-processed ghee, spices, tobacco, edible oil, food grains, honewy, livestock products, etc. Smt. Uma Goel, Jt. Secretary (Admin & PG) Room : 242-A, Krishi Bhavan, ND-110 011. Tel Fax : 011- 2307 3384, 2338 4468 e-m : uma.goel@nic.inx. Dept. of Agriculture & Cooperation : Ensures expeditious redressal of grievances. On every Wednesday between 9
  • 10.00 AM and 1.00 PM, the public can also meet him or her with regard to their grievances. a) CVO : Sri. G.C. Pati, Tel : 011-2338 3744, Cell : 09873398951, Fax : 011-2338 2977 e-m : pati.gc@nic.in b) Smt. Uma Goel, Jt. Secretary (Admin & PG), Room : 242-A, Krishi Bhavan, ND-110 011. Tel/Fax : 011-2307 3384, 2338 4468 e-m : uma.goel@nic.in xi. Dept. of Agri. Research & Education : a). CVO : Sri. Rajesh Ranjan, Room:102, Tel : 011-2338 2375, 0129-2511105 ®, Fax : 011-2338 2375 b). Shri A. Prabhakaran, Dy Secretary, Room : 220, Krishi Bhawan, ND-110 014 . Tel : 2338 7063/ 2309 7044, 2617 3835, Fax : 2338 2375, e-m : dsdare.icar@nic.in6. AIRLINES : Complaints against companies for their unprofessional behaviour, inefficient ticketing, cancellations, information, reservations and confirmations. About supplementary services like visas, hotel reservations, flight information like delays or ancellations, transit, customs and immigration issues. Manipulations of the officials in complicity with the travel agents in reservations, ticketing, etc. Corruption. Concerning Civil Aviation Requirement, Section -3, Air Transport, Series M, Part IV also. Pricing practices.A.P i. Air India : HACA Bhavan Road, Opp. Public Gardens, Saifabad, Hyderabad - 500004. e-m : hydaptmgr@airindia.in a) Sri. Girish Bhandari, Reservations Manager Tel : 2425 5160 e-m : hyddmbo@airindia.in b) Airport Manager, Sri. T. Raghubabu Tel : 040-2338 9734 c) Appellate Authority : Sri. K.S. Reddy, Station Manager, Tel : 040 2343 0333, e-m : areamarketingmgr@airindia.in ii. Minister for Infrastructure & Investment, Ports, Airports, 10
  • Natural Gas Sri Komatireddy Venkat Reddy, D-Block, nd Room : 358, 2 Floor, Tel : 040-2345 0368, 2345 5135National Complaints to the top management; exact information from their websites. i. Air Deccan : a). Tel : 3900 8888 (prefix your city STD) Cell : 9849677008 th b). Sri. Jyothi Shenoy, 214/33, 7 Cross, Cunningham Rd. Bangaluru - 560 052. Tel : 5699 5760 / 2352646 URL www.seekandsource.com/airdeccan ii. Air India : a). Nodal Officer : Shri R.K. Singh, Director,Room : 58, B-Block, Rajiv Gandhi Bhavan, Safdarjung Airport, ND-110 003. Tel : 2461 0386 Fax : 2462 1785 e-m : rksingh100@hotmail.com b). Grievance Officer : Mr.Sanjiv Kumar, GM(O), Customer Services, 2nd Floor Main Reservation Bldg., Board Tel : 011 2462 2220 Ext 4530 Direct Line : 011 2465 5364, Fax: 011 2469 3851 e-m : tshq@indianairlines.co.in tshq@airindia.in www.airindia.in c). Vigilance Dept.Hqs, Tel : 011 2469 0422, 2461 8949, Fax : 011 2461 8950 e-m : cvo@indianairlines.co.in d). Southern Region (Chennai) : Tel : 044 2256 1938 Fax : 2256 0075 e). CMD : Sri. Arvind Jadhav iii. Air India Charters Ltd. : CVO : Sri. Hemant Rao,Vigilance Dept. 2nd Floor, Air India Reservation Complex, Safdarjung Airport, ND-110 003. Tel : 2465 4091, Fax : 2464 5873 iv. Pawan Hans Helicopters Ltd. CVO : Shri Samir Sahai, Safdarjung Airport, ND- 110003. Tel : 011-24620898 Cell : 09968095169 Fax : 011-24604797 e-m : cvo@phhi.co.in 11
  • v. IndiGO : Nodal Officer : a). Priya Kataria : e-m : nodalofficer@goindigo.in. b). Appellate authority, Manjishtha Chaudhury e-m : appellateauthority@goindigo.in Level 1, Tower C, Global Business Park, Mehrauli, Gurgaon Road, Gurgaon-122 002 Haryana. Tel : 0124 435 2500, Fax : 0124 406 8536vi. Go Air (India) Pvt. Ltd. Paper Box House, Off. Mahakali Caves Road, Andheri (E), Mumbai-400093. Tel : 022-6741 0000 rdvii. Jagson Airline : III Floor, Vandana Building, 11-Tolstoy Marg, ND-110001. Tel : 011-23721593/94, 011-23328579 / 80 Fax : 011-233 24693, 2335 5298 e-m : jagson-id@eth.net / corporate@jagsonairline corporateaffairs@jagsonairline.comviii. Jet Airways (India) Ltd. : S.M. Center, Andheri-Kurla Road, Andheri (East), Mumbai-400059. Tel : 022 4019 1000, Fax : +91 22 2922 1313, www.jetairways.comix. Kingfisher Airlines : Kingfisher House, Western Express, Highway, Vile Parle (E), Mumbai - 400 057. Tel : Toll Free : 1800 209 3030, 18002333, Tel : 022 2626 2200, Fax : 022 6702 0625, www.flykingfisher.comx. Air Sahara : a). 5-9-14/115, Sahara Manzil, Opp. A.P. Secretariate, Saifabad, Hyderabad-500004. Tel : 040 23212237 b). Ground Floor, Dr. Gopaldas Bhawan, 28, Barakhamba Road, ND-110001 Tel : 011 64587557, Fax : 011 - 23704156xi. SpiceJet Ltd., Cargo Complex,Terminal 1-B, I.G. International Airport, Domestic Terminal, ND- 37. Tel : 1800 180 3333 Cell : 0987 180 3333xii. National Aviation Co. of India Ltd. CVO : Smt. Urmila Subbarao, Nariman Point, Mumbai 400 021. 12
  • Tel : 022-2202 9935, Cell : 09930982229, Fax : 022-2282 8311, e-m : cvo@airindia.inxiii. Directorate General of Civil Aviation (DGCA) or Civil Aviation Authority (CAA) in future : Ther are certain rules framed by the Directorate : Civil Aviation Requirement (CAR) which are obligatory; such as, refund for the cancelled tickets, pricing methods, financial transactions, promises, etc. Patterns of pricing. Aurbindo Marg, Opp. Safdarjung Airport, ND-110003 Tel : 011-2462 2495 Fax : 011-2462 9221 e-m : kpmaggon.dgca@nic.in / lalit.dgca@nic.in Feed back : dgoffice@dgca.nic.in / dgoffice@dgca.nic.in Director-General : Sri. Bharat Bhushanxiv. Complaints agisnt the pilots and the Crew : a). Regarding his behaviour or efficiency : to the air-company in which he is working b).Doubts about his qualifications and license : DGCA. See Above.xv. Complaints against the airfares. : Civil Aviation Economic Advisory Council : (CAEAC) : It is being formed with the participation of the consumers’ and service-providers’ associations in order to appreciate the price structure of the airfares. It is chaired by the Secretary. Civil Aviation Secretary : Sri S.N.A. Zaidi, Tel : 2461 0358, e-m : secy.moca@nic.inxvi. Complaints against the airfares, if there is a common understanding or complicity among the air companies. ☛ See : Commerce (37)xvii.Ministry of Civil Aviation : a). Nodal Grievance Officer : Sri Rohit Nandan, Jt. Secretary, (PG) Room : 268, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, ND-110003. Tel : 2461 7692, e-m : rohitnandan.moca@nic.in b). CVO : Sri Alok Sinha, Tel : 011-2461 6303, Cell : 09910981555, Fax : 011-2462 8218, e-m : sinha.alok@nic.in 13
  • c). Minister for Civil Aviation, Shri Vayalar Ravi, Tel : 2461 0350, 2463 2991, e-m : minister-moca@nic.in PS to MCA Dr. Sadhna Shanker, e-m : ps2min.moca@nic.in xviii. International Air Transport Association : IATA India :101, HDO Corporate Enclave, “B” Wing B.D. Sawant Marg, Chakala, Andheri (E), Mumbai - 400 099. Tel : 022 292 10121 Fax : 022 282 06958.International i. Gulf Air : P.B : 138 Manama Kingdom of Bahrain ii. IATA Geneva Executive Offices : 33, Route de l’ Aeroport. PB : 416 Geneva-15 Airport. Switzerland. Tel : +41 22 770 2525, Fax : +41 22 798 3553. www.iata.org7. AIRPORTS; AERONAUTICS : Delays and insufficient information about the flights.Problems in the management of the airport, thefts, drugs, facilities, land disputes, parking and security. Customs and immigration issues.A.P i. GMR Hyd International Airport Ltd. : Aparna Crest, 2nd Floor, Banjara Hills, Road. 2, Hyderabad - 500 034. or A.P. R.G. International Airport, Shamshabad - 501 218. Tel : 040-667 3333, Fax : 040-6662 4443, e-m : hial.bd@gmrgroup.co.in ii. Grievance Redressal Officer : Central Board of Excise & Customs : Sri. S. N. Dole, Assistant Commissioner, Tel : 6660 1213 ☛ See : Taxes (170) iii. National Airport Authority of India : 1st Floor, Ameerpet, Begumpet, Hyderabad-500 016. Complaint cell, Nadergul Air Field, Nagarjuna Sagar Road, Hyderabad - 500 070. iv. Minister for Infrastructure & Investment, Ports, Airports, Natural Gas : ☛ See : Investments (99) 14
  • National i. Airports Authority of India (AAI) : Complicity of the airport officials carrying out illegal activities in the airport. Rajiv Gandhi Bhawan, Safdarjung, Airport ND-110 003 a) 1. Shri M K Kaw 2. Shri K.N. Ardhanereeswaran, 3. Shri R. C. Rekhi : Independent Ext. Monitors b). Nodal Officer : Mr. N K Shukla, G.M., PMQA, Tel : 011 2565 4998, Fax 2565 6504, Cell : 98183 32781 c). CVO : Shri B. Pradhan, Room : 237, A- Block, Operational Complex, Tel : 2465 1094 Cell : 9810158296, Fax : 24611069, e-m : b_pradhan@nic.in / cvoaai@aai.aero http://www.airportsindia.org.in/vigilance d). Shri M.C. Kishore, ED (CA) & CS, Tel : 011 2463 2994, 2462 3580, 2462 9663, Cell : 98105 30604, e-m : edcacs@aai.aero e) Shri Sanjay Jain, GM (Vig), Tel : 011 2462 7645, 2462 7645, 2527 0420, Cell : 9810307023, e-m: mvig@aai.aero ii. Airports Economic Regulatory Authority of India (AERAI): Complaints can be lodged against airport usage tariff discrepancies, cartelisation and the performance standards of the airports, small and big. There will be a n Appellate Tribunal to adjudicate disputes. Trade related disputes. AERA Building, Administrative Complex, Safdarjung Airport, ND-110 003. Tel : 011 2469 5044-47 Fax : 011 2469 5048 e.m : contact@aera.gov.in, Ms. Nivedita Dubey, Asst. GM. (Pers.) e-m : nivedita.dubey@aera.gov.in iii. Hindustan Aeronautics Ltd. CVO : Anurag Sahay, 15/1, Cubbon Road, Bengaluru - 560 001. Tel : 080-2232 2537 Cell : 9686567090, Fax : 080-2232 5327, e-m : anurag.sahay@mac.com8. ANIMALS : If avoidable suffering is imposed on the animals for medical or clinical tests in the laboratories, in the slaughter houses, in hunting, in transport, in sports and as pets in the homes. Maintenance of zoos. 15
  • A.P. i. Cattle Complaint, GHMC Cell : 9848084007, 9848958799 ii. Monkey Complaint Cell : 9866065228, 9866609242 iii. CUC Dead animals Lifting Cell : 9440448158, 9989971569 iv. Dog Squad Tel : 2461 7017 v. Dr. Y. Sadguna Devi, Veterinary Officer, GHMC : Cell : 91783 04941 vi. A P Dairy Development Co-operative Federation : http://www.apddcf.gov.in vii. A P Fisheries Corporation Ltd : A P State. Fishermen Co-Op. Societies Federation www.apfisheries.org/AFCOF.html viii. Commissionerate of Fisheries & A.P. Fisheries Corporation : a) Dr. Manmohan Singh, IAS MD. Tel : 040-2337 6255, 2335, 1255, Fax : 23376256, e-m : md_apfco@ap.gov.in / comm_fish@ap.gov.in b) Dr. Priyadarshi Dash, IAS, Chairman, APFC : Tel : 040-2345 2270, 2339 8655, e-m : chairman_apfco@ap.gov.in ix. Dr. D. Venkateswarlu, V.C & MD, A.P. State Meat & Poultry Development Corporation : Tel : 040-2339 1321, 2330 7156, 2455 0322, 2330 7156, e-m : vc&md_meat&pdco@ap.gov.in x. Andhra Pradesh Livestock Development Agency : Chief Exe. Officer : Tel : 040-2339 1711 Fax : 2331 6838 xi. Zoo Corps & Animal Rescue & Protection Force : Director : Sri. Nihar Varullik, Nehru Zoological Park : Sri Vasant Mohan : ☛ See : Parks (129) xii. Directorate of Animal Husbandry, Shanthi Nagar, Masab Tank, Hyderabad-45. Tel : 040-2339 1335, 2331 6855, Fax : 040-23313431, 2339 1335 Cell : 99899 98049, 99899 98049, em : ahitc@hotmail.com 16
  • xiii. a). Sri Shripad Bhale Rao, IAS Spl. Chief Secretary, D-Block, Floor-1, Tel : 040-2345 2270, ext. 2500, 2311 7277, 2345 2997, 2337 6210, e-m : splcs_ahf@ap.gov.in xiv. Minister for Animal Husbandry, Dairy Development & Fisheries, Veterinary University : Sri. P. Vishwarupu, J-Block, Room : 510, A.P. Secretariat, Hyderabad. Tel : 040-23456703, Resi : 2375 1117, e-m : min_ah&d@ap.gov.in xv. NGOs : a). Society for the Protection & Care of Animals (S.P.C.A) : Tel : 2753 7539 / 42 b). Blue Cross : Tel : 2354 4355National : i National Cooperative Dairy Federation of India, CVO : Sri K.V. Raju, PB : 79, Anand 388001, Gujerat. Tel : 02632-40391 Fax : 40186 ii. Dept. of Animal Husbandry and Dairying: a). Nodal Public Grievance Officer : Ms. S. Rawla, Jt. Secretary (P & F) Room : 190-B, Krishi Bhavan, N D Tel : 2338 6674, e-m : js.pf@nic.in / jsps-daaf@nic.in. b). CVO : Shri Sanjeev Ranjan Tel : 011-2338 2354, Cell : 099682 96326, Fax : 011-2338 6674, e-m : jspf-dadf@nic.in9. ANTI - CORRUPTION BUREAU [ACB]A.P. Under a Supreme Court definition, “public servant” means not only the government officers, it includes private individuals also: sarpanches, corporators, MLAs, M.P.s, rationshop dealers, contractors undertaking public works, managers of religious and chaitable trusts, managers of academies and sports complexes that have received lands for giving training, ambulance services, managers of public utility blood and eye banks, corporate hospitals that have received exemptions and financial support from the government, It carries out, all enquiries instructed by the state government, Vigilance Commission and Lokayuktha. However, it works under the authority of the General 17
  • Administration Department of the state government.It can make sudden raids. Somebody having dis-proportionateassets (to the known sources of income) can be raided. Theycan arrange to trap any state official with your cooperation. Atleast, just inform them even anonymously details about thedisproportionate assets of a corrupt officer or provide tips sothat they can make sudden raids. You can, further, obtaininformation about all Chief Vigilance Officers of major StateDepartments and Corporations. Guilty persons can be tried inthe Court or be subjected to disciplinary action based onA.P.C.S.(CCA) Rules, 1991. There are special courts to try.i. Control Room Tel : 2474 5132 Toll Free No.155361 If you have information about any corruption taking place, anywhere, if you give reliable information, you will be rewarded. You can contact the Range/District officers : Sri. Ananda Kumar (Inspector, Rangareddy distict) Cell : 9440446203ii. a) Dy. Supdt. of Police, ACB, City Range-I : M-8, Manoranjan Complex, Near Ajanta Gate Exhibition Grounds, Hyderabad - 500 001. Tel : 040-2461 7291, Cell : 9440446109, e-m : dg_acb@ap.gov.in b) Dy. Supdt. of Police, ACB, City Range-II, Tel : 040-24617408, Cell : 9440446134, e-m : dg_acb@ap.gov.in c) Sri Ramakrishna Rao, Dy. Supdt. of Police, ACB, Hyd. Range Tel : 040-2461 7295, Cell : 94404 46140 e-m : dg_acb@ap.gov.in (For Ranga Reddy, Mahaboobnagar, Nalgonda districts) d) Sri K. Srinivasa Reddy, IPS, Addl. Director {A & R} Tel : 2474 1786, Cell : 9440808115, e-m : addldir_ar_acb@ap.gov.in e) Addl. Director {Hyd} Tel : 2474 3223, e-m : addldir_ct_acb@ap.gov.in f) Sri. A. Abraham Lincon, IPS., Jt. Director {City} Tel : 2474 3205, Cell : 9490611022 18
  • e-m : jtdir_cr_acb@ap.gov.in g) Sri A.R. Srinivas, Jt. Director {A} Tel: 2465 837, e-m : jtdir_a_acb@ap.gov.in h) Sri K. Sampath Kumar, Jt.Director {CIU &SES} Tel : 2494 4218, Cell : 9440446106, e-m : jtdir_ciu_acb@ap.gov.in i) Sri M. Ramesh, Jt. Director JD {T} Tel: 24744218, e-m : jtdir_t_acb@ap.gov.in j) Sri. A. Satyanarayana,IPS. Jt. Director (R) Tel : 2474 3205, e-m : jtdir_r_acb@ap.gov.in k). Sri. Satyanarayan, IPS., Director Tel : 2474 5456 Cell : 94906 11777, Fax : 040-2474 5005, e-m : dir_acb@ap.gov.iniii. Director General, ACB: Sri. Umesh Kumar, IPS. Mozamjahi Market, M J. Road, Hyderabad - 500 001. Cell : 9440446101, Tel: 2474 0196, 2474 0197, 2474 0198, 2474 0199, Fax : 04-2474 5005 e-m: dg_acb@ap.gov.in, www.acbap.ap.gov.iniv. Complaints against ACB. a). Sri. B. Dinesh Reddy, IPS, DGP : ☛ See : Police (135) b). Dy. Secretary (Police) : General Administration Dept, He holds the information about whether the ACB is allowed to prosecute an employee or not, after making enquiries. A.P Secretariat Hyderabad – 500 004. Tel : 2323 1235, 2345 0705, e-m : apsect@ap.nic.inv. Special Track Tribunals : You can get more information from the Legal Services Authority in the High Court. There are about 10 special tribunals trying the cases launched by the ACB. You can even directly approach them, if ACB is not taking interest in your case, after having launched the prosecution. We can verify from them whether the ACB has been watering down the case due to instructions from any political decision. 19
  • 10. APPELLATE TRIBUNAL FOR FORFEITED PROPERTY : Non-judicial forfeitures could be brought to their attention. Biased execution of the seizure orders. Director of Grievances : Sri. K.L.Vohra, Registrar, 4th Floor, Lok Nayak Bhawan, Khan Market, ND. Tel : 011.2461 5488 Fax : 2460 3309, e-m : kundanvohra@yahoo.com11. ART : * SEE CULTURE & ART (47)12. ATOMIC, NUCLEAR ENERGY :A.P i. Electronics Corporation of India Ltd : Shri R.R. Pandalai, Director (Personnel), ECIL Post, Hyderabad - 500 062. Tel : 040-27121484 Fax : 2712 0033, e-m : dirper@ecil.co.inNational i. Shri V.P. Raja, Principal Adviser, Public Grievances Officer & CVO : Anushakti Bhavan, C.S.M. Marg, Mumbai – 400 001. Tel. 022-2202 9328, 2282 3144 e-m : raja@dae.gov.in / skm@dae.gov.in ii. Uranium Corporation of India Ltd. CVO : Shri Sachinath Banerjee P.O. Jaduguda Mines-832002, Dist. Singhbhum-832 102, Jharkhand. Tel : 0657- 2730122, Fax : 0657-2730322, e-m : uranium@ucil.gov.in iii. Nuclear Power Corporation of India Ltd. CVO : rd Sri. Sushil Chandra, 3 Floor, Entrance Block, Nahbikiya Urja Bhavan, Anushaktinagar, Mumbai - 400 094. Tel : 022-2599 3310, Cell : 09869223628, Fax : 022-2599 3313, e-m : sushilchandra@npcil.co.in iv. Atomic Energy Education Society : CVO : Sri. D. Ramesh, Central Office, Western Sector Anushakti Nagar, Mumbai - 94. Tel : 022-2555 6470, 2555 5740 Fax : 022-2557 6230 e-m : cao@aees.gov.in v. Institute of Physics : CVO : Dr. Biju Raja Sekhar, Sachivalaya Marg, Bhubaneswar-751 005. Tel/fax : 0674230-6412, 0674230 6612 vi Saha Institute of Nuclear Physics, CVO : 20
  • Sri. V. V. Mallikarjuna Rao, Sector 1, Block AF, Bidhannagar, Kolkata-700 064. Tel : 033-2337 0425, Cell : 09433087290, Fax : 033-2337 4637, e-m : vvmrao@saha.ac.in vii. Dept. of Automic Energy : a). Sri. V.P. Raja, Addl. Secretary, Anushakti Bhawan, CSM Marg, Mumbai- 400 001 Tel : 022. 2202 9328 Fax : 022 2204 8476, 2202 6728, e-m : raja@dae.gov.in b). CVO : Shri A.P. Joshi, Tel : 022 2202 9328, 2284 6213, Fax : 022 2204 8476, e-m: as@dae.gov ☛ See : Science & Technology (159)13. ATTORNEY GENERAL OF INDIA : S/he is the legal advisor to the Government and intervenes on its behalf in the Supreme Court. Can use the services of the Solicitor General of India and the four Additional Solicitors General. It is a constitutional authority and his or her opinions are subject to public scrutiny. The Attorney General is responsible for giving advice to the Government of India upon such legal matters and to perform such other duties of legal character as may be referred or assigned to him by the President. All references to the Attorney General are made by the Ministry of Law and Justice. The Attorney General of India, like an Advocate General of a State is not supposed to be a political appointee, in spirit. By way of public interest litigation, one can intervene, if s/he dilutes or withdraws a case in the course of proceedings under instructions from the Government for political reasons. Complaints against him or her could be addressed to the President. Sri. Goolam E. Vahanvati, 28, Canning Lane, Kasturba Gandhi Marg, ND - 110 001. Tel. : 2338 1636, Resi : 2307 3696, Fax : 2307 238, 2338 5117, 2241 9442, e-m : goolamev@vsnl.net14. BANKS & FINANCIAL INSTITUTIONS : In case of complaints about banks, rural cooperatives, primary cooperatives, scheduled Banking services, false promises, delays, arbitrary internal rules and regulations, corruption and losses to the account holder. If a bank rejects the complaint or the complainant does not receive any reply within a month or 21
  • the complainant is not satisfied with the reply given by the bank, negligence of service at the counter, Delayed payment of pensions, refusal to give loans for educational purposes, etc.A.P i. Complaints within the bank : a) Allahabad Bank: 1. NPGO: Sh Ashwani Kumar, GM : (Plg.& Dev.) 2. Netaji Subhas Rd. Kolkata-700 001. Tel : 033-22319144, Resi : 033-2466 1541, Fax : 033-2213 8923, e-m : gmfa@allahabadbank.co.in 3. CVO : Sri. Debashish Sarkar, Tel : 033-2242 0892, 033-2242 0863, Fax : 033-2242 0376, 9163332276, e-m : gmcvo@allahabadbank.in b) Andhra Bank : i) Regional G.M.: Shri P. Sree Rama Raju, Asst. G.M. Customer Service Dept. 5-9-11, Dr. Pattabhi Bhawan, Saifabad, Hyderabad - 500 004. Tel : 040-2321 0907, 2323 4313, 2323 0001, Extn. : 2541. Toll Free: 1600334060 Fax : 040-2323 4583, em: corp@andhrabank.co.in ii) Sri K S Ramakrishnan, G.M. Nodal Officer for Customer Service, #5-9-11,Saifabad, Hyderabad-500 004 Tel : 040. 2321 0234, 23210907, Fax : 040-2323 2401 e.m: agmcorp@andhrabank.co.in/ corp@andhrabank.co.in iii. CVO : Shri V. Sivasri, Tel : 040-2323 5344, Cell: 09848502255, Fax : 040-2324 1962, e-m : cvo@andhrabank.co.in c) State Bank of Hyd : i). C.V.O.Sri.. R K Rawat GM (Addl), Gunfoundry, Hyderabad-500 001. Tel : 040-2338 7703, Cell : 09849843131, Fax : 040-2338 7703 e-m : cvo@sbhyd.co.in / sbhrrb@sbhyd.co.in ii). Smt. B. Darahasa Kumari, Asst. G.M. Tel : 2320 3916, e-m : agmvigil@sbhyd.co.in 22
  • iii) Smt. Renu Challu : M.D, Tel : 2338 7713, Ext 261, 23387819 e.m : sbhmd@sbhyd.co.in / sbhpstomd@sbhyd.co.in, sbhrrb@sbhyd.co.ind). Bank of Baroda : 1. C.V.O: Shri. Ramdas Shenoy : Baroda Corporate Centre C-26, G-Block, Bandra Kurla Complex, Mumbai-400 051. Tel : 022-6698 5717, 2652 6653, Fax : 022-2652 4411, e-m : cvo.bcc@bankofbaroda.com 2. Sri. M.B. Samant, G.M. (Operations, Services, Insp. & Audit Incl. Credit Audit) Suraj Plaza-1, 6th Floor, Maganwadi, Sayajiganj, Baroda - 390 005. Tel : 0265-2363001, Resi : 0265-2326881, Cell : 98254 05250, Fax : 0265-2362914, PBX : 2361852, e-m : gm.ops.ho@bankofbaroda.come). Bank of India : 1. CVO: Shri M C Mulay : Star House, C-5, “G” Block, Bandra-Kurla Complex, Bandra(EAST), Mumbai-400 051 Tel: 022-66684660-61, Cell : 099300 57701, Fax : 022-66987837, e-m : gm.cvo@bankofindia.co.in 2. Sri. V.K.R. Agarwal, G.M., Tel : 022-6668 4516, Resi : 022-2363 0171, Fax : 022-6668 4503, e-m : gmop@bankofindia.co.inf). Bank of Maharashtra : 1. CVO : Sri. Harnagle Dilip Ratiram, “Lok Mangal“ 1501, Shivaji Nagar, Pune - 411 005. Tel : 020-2553 6829, Cell : 09819198129, Fax : 020-25511361, e-m : gmvig@mahabank.co.in 2. Sri. B.K. Piparaya, G.M. (Plg.& Dev.) Risk Mgt., Share & Cream), Plg. Deptt., Tel : 020-2553 6515, Resi : 020-2565 2675, Fax : 020-2553 7015, e-m : bkp: bomcopln@mahabank.co.ing). Canara Bank : 1. CVO: Smt. Bhanu Raman, GM Spencers Tower, 86, M.G. Road, Bengaluru - 560 001. Tel : 080-22127266 Cell : 09916627300, Fax : 080-22221262, e-m : bhanu.raman@canbank.co.in 23
  • 2. Sri. Denis Rodrigues, Dy. G.M.: ( Marktg. & Customer Relationship) Management Wing, 112, J.C. Road, Bengaluru-560002. Tel : 080-22484581 Resi : 25719285 Fax : 080-22248831, 22220409 e-m : denisrodrigues@canabank.co.ing). Central Bank of India : 1. CVO : Sri. Bharat L. Dave Vigilance Dept. 346, Standard Bldg. Dr. D. N. Road. Fort, Mumbai. Tel : 022-2202 5978, 6638 7766 Cell : 099300 49262 Fax : 022-2204 0061 e.m : gmvigil@centralbank.co.in 2. Sri. S.K. Gupta, G.M. : (Opr), Chandermukhi, 4th Floor, Nariman Point Mumbai - 400 021. Tel : 022-2202 7981 Resi : 2380 3490 Fax : 022-2202 7294 e-m : agmeid@centralbank.co.inh). Corporation Bank: 1. CVO : Shri. Sajeev Krishnan, Mangaladevi Temple Road, P.B. 88, Pandeshwar, Mangalore - 575 001. Tel : 0824-2429091 Cell : 099724 33935 Fax : 0824-24448834 e-m : gmvig@corpbank.co.in 2. Sri. T.M. Lakshmikanthan, G.M. (Customer Service Division) Tel : 0824 - 2423552, Resi : 2410690, Fax : 0824-2448834, e-m: lakshmikanth:pal@corpbank.co.ini). Dena Bank: 1. CVO : Ramesh Singh Bora,Dena Corporate Centre, Sectt. C-10, G-Block, 6th Floor, Bandra Kurla Complex, Bandra (EAST), Mumbai - 400 051. Tel : 022-26545623 Cell: 09619440006, Fax : 022-26545622, e-m: rsbora@denabank.co.in 2. Sri. Arun Singh Barhat, G. M. Tel : 022-26545611 Resi : 022-26702880, Tel/fax : 022-26545610 e-m : arunsingh : csc@denabank.co.inj). Indian Bank : 1. CVO : Sri. M D Kamath, 31, Rajaji Salai, P.B. : 1384 Chennai - 600 001. Tel : 25231257, Fax : 044-25223377, Cell : 09444901213, e.m.: mdkamath@indian-bank.com 24
  • 2. Sri V. Srinivasan, G.M., 66, Rajaji Salai, Tel : 044-25231279, Resi : 044-24341316, Fax : 044-25262074, e-m : srinivasan@indian-bank.comk). Indian Overseas Bank : 1. CVO : Anil Bhatnagar P.B : 3765, 763 Anna Salai, Chennai - 600 002. Tel : 044-2852 2144, Cell : 09500072560, Fax : 044-28522144, e-m : gmcvo@iobnet.co.in 2. Sri T. Venkat Reddy, G.M. Tel : 044-28511050, Fax : 044.2852 4001, e.m : kc@iobnet.co.inl). Oriental Bank of Commerce : 1. CVO : Sri.B K Mitra, Harsh Bhavan, E-Block, P.B : 329, Connaught Place, ND-110001. Tel : 011-23415464, Cell : 096500 45999, Fax : 011-4765 1207, e-m : vigilance@obc.co.in 2. Sri. M. S. Shetty, Dy. GM. Tel : 011-2341 5023, Resi : 2522 1220, Fax : 011-2341 6196, e.m : rkdargan@obc.co.inm). Panjab National Bank : 1. CVO : Sri. K. Bhaskar, 7, Bhikaji Cama Place , ND-110066 Tel : 011-26102405, Cell: 09971044118, Fax : 011-26160154, e-m : cvo@pnb.co.in 2. Sri. N. Jairaman, Dy. GM : Inspection & Audit Division, Rajendra Bhawan, Rajendra Place, ND-110008. Tel : 011-2574 4297 Fax : 011-2574 4151 e.m : inspctrl@bol.net.inn). Panjab & Sind Bank : 1. CVO: Sri. D K Gupta, Vigilence Dept. Bank House, rd 3 Floor, 21, Rajendra Place, ND-110008. Tel : 011-2573 7321, Cell : 098182 30059 Fax : 011-2573 7378, e-m : gmvig@psb.org.in 2. Sri D.S. Jolly, Dy.GM : Tel : 2576 5886, 2571 9254, Fax : 2572 3569 e.m : psb-hopd : hoinsp@psb.co.in 25
  • o). State Bank of Bikaner & Jaipur : Sri. P. Ramkumar, GM : (Operation) Tilak Marg, Jaipur - 302 005. Tel : 0141-5101570, 0141-2227165, Fax : 0141-5101560, e-m : gmvigilance@sbbj.co.inp). State Bank of India : 1. Instant Redressal System : Send SMS to 80082020202 2. CVO : Shri Dilip G. Patwardhan, P.B : 12, Mumbai - 400021. Tel : 022-2274 0801, Cell : 09819442155, Fax : 022-2281 5310 e-m : cvo@sbi.co.in 3. Shri Sangeet Shukla,CGM : (PB),Customer Service Dept. 4th Floor, State Bank Bhawan, Madame Cama Road, Mumbai – 400021 Tel : 022-2202 9451, 2202 9456, Resi : 022-2202 2960 Fax : 022-2288 5369, e.m : d gmcusts@sbi.co.inr). State Bank of Indore : 1. CVO : Sri. R K Sharma : 5, Yashwant Niwas Road., Indore - 452003 (MP). Tel : 0731-2548240, Fax : 0731-2432158 2. Sri T. Ramesh Babu, G.M.(Ops.) Tel : 0731-2433 759, Resi: 2552767, e.m : gmo@sbindore.co.ins). State Bank of Mysore: 1. CVO : Sri T. Thomas Mathew, Vigilance, P.B. : 9727, K.G. Road, Bengaluru - 560 009.Tel : 080-22255617, Cell : 09008848484, Fax : 080-2235 0562, e-m : gmvi@sbm.co.in 2. Sri Z.H. Macci, Chief Manager, P & SB Dept., 6th Floor, Tel : 080-22353467, Resi : 080-26490236, Fax : 080-22353048, e-.m : sbmpsb@vsnl.nett). State Bank of Patiala : 1. CVO: Sri. Jasbir Singh The Mall, Patiala - 147001. Tel : 0175-2214709, Cell : 09779940737, Fax : 0175-2301923, e-m: gmvig@sbp.co.in 26
  • 2. Sri. S. K. Lal, GM. (Operations) Tel : 0175-2304943, Resi : 0175-2220167, Fax : 0175-2213266, e-m : cpppat@sbp.co.inu). State Bank of Saurashtra : 1. C.V.O. Sri Narendra Prasad, New Admin. Bldg., Nilambaug Chowk, Bhavnagar - 364001, Gujarat. Tel : 0278-2426, 171-75, 2426 175, Fax : 2374 1592, e-m : personnel@sbs.co.in/compliance@sbt.co.in 2. Sri Mahesh Pande, Chief Manager (P& SB), Neelam Baug Chowk, Bhavnagar – 364001, Gujarat. Tel : 0278-2437444v). State Bank of Travancore : 1. CVO : Sri P V Durgadasan, Poojapura, Thiruvanthapuram - 695 012. Tel : 0471-2356445, Cell : 09847299311, Fax : 0471-2357045, e-m : gmv@sbt.co.in 2. Sri S.V. Bangera, Assitt. GM Compliance Deptt. Tel : 0471-2358050 Fax : 0471-2347390, 0471-2351063 e-m : compliance@sbt.co.inw). Syndicate Bank : 1. CVO : Sri. M.R. Bagade, 2nd Cross, Gandhinagar, Bengaluru - 560 009. Tel : 080-2226 7741, 2648 1428, Cell : 09731254888, Fax : 080-2237 0305, e-m : cvosyndbank@syndicatebank.co.in 2. Sri. Dinkar Rao, GM. (Plg.& Dev.), Tel : 080-2220 1903, Resi : 2341 6680, Fax : 080-2220 8960, e.m : drao syndcoplan@vsnl.netx). Uco Bank : 1. CVO : Sri. Ronji Suchet Chaudhuri, 10, BTM Sarani, Kolkata - 700 001. Tel : 033-22341028, Cell : 09007035855, Fax : 033-2234-1026, e-m : gm.vig@ucobank.co.in nd 2. Sri A.K. Gupta, GM. 2 Floor, Tel : 033-2215 5735, ® : 033-2449 9675, Fax: 033-22215884, e.m : hopdev.calcutta@ucobank.co.in 27
  • Y). United Bank of India : 1. CVO : Sri. M Sekhar, 16, Hemantu Basu Sarani (Old Court House Street), Kolkata - 700 001. Tel : 033-22489035, Cell : 09831562342, Fax : 033-22487899, e-m : gmcvo@unitedbank.co.in 2. Sri. Mrinal Baishya, GM, (Plg. & Dev) Tel : 033-22480499, Resi : 033-24712753, Fax : 033-22485852, e-m : ubigmpd@vsnl.netZ). Union Bank of India : 1. CVO : Smt. Jyotsna M. Jamkhandi, 239, Union Bank, Bhawan Vidhan Bhawan Marg, Nariman Point, Mumbai - 400 021.Tel : 022-22851662, Cell : 09930672255, Fax : 022-22027789, e-m : cvo@unionbankofindia.com 2. Sri. B.L. Javeri, G.M. : Plg, Research Dev. & Support Services Dept. Tel : 022-22836607, R : 022-22011732, Fax : 022-22043318, e.m : javeri@unionbankofindia.comza). UTI Bank : 1. CVO : Sri. Rajesh Verma, UTI Tower, Gn. Block, Bandra Kurla Complex, Bandra-East, Mumbai - 400 051. Tel : 022-5678 6666, Fax : 022-2652 3191. zb). Vijaya Bank: 1. CVO: Shri C.R. Chandramouli, 41/2, M.G. Road. Trinity Circle, Bengaluru - 560001. Tel : 080-2558 8852, Fax : 080-2558 4793, Cell : 09945466711 e-m : chandramouli@vijayabank.co.in. 2. Sri Hariprakash Shetty, GM. Tel : 080-2559 1598, 25584066-210, R : 080-2351 4756, Fax : 080-2558 4591, e-m : hariprakash gmplanning@vijayabank.co.inii. Micro-Finance Institutions Network (MFIN) : 90 lakhmembers of the micro-credit self help groups and institutionscan resolve their issues related to membership, loans, 28
  • repayments and staff behaviour. Helpline: Tel: 040 4001 1095Chief Executive Officer: Sri. Alok Prasad President : Sri. VijayMahajan.iii. Sa-Dhan : It is an apex body of micro-finance institutions (MFIs). It drafted a Code of Conduct (CoC) to its members and SHG which give small loans directly to ordinary people with higher rate of interest. If there are irregularities : a) 404, NirmalTowers, Near Sai Baba Temple, Dwarkapuri Colony, Punjagutta, Hyderabad - 500 082. Tel : 040.4021 6026, Fax : 040.4003 7179 e.m : hyd@sa-dhan.org b) Operational Office; 12 & 13, 2nd Floor, MPTCD Building, Special Institutional Area, Shaheed Jeet Singh Marg, ND - 110 067. Tel : 011.4717 4400, Fax : 011.4717 4405, e.m : info@sa-dhan.org c). Mr. Punit Kr. Singh, Member : Development & Support Team, Cell : 95600 55661, e.m : mservices@sa-dhan.org d). Sri. Mathew Titus, Executive Director.iv. Banking Ombudsman : If any bank rejects the complaint, or the complainant does not receive any reply within a month or the complainant is not satisfied with the reply given by the bank. One can use a plain white paper or do it one-line. One can complain against all commercial banks, regional rural banks and scheduled primary cooperative banks. S/He works through a process of conciliation, mediation and arbitration. All the banks have to observe “Banking Codes and standards Board of India”which are framed by RBI. If the bank is found guilty, he can fine upto Rs. 10 lakhs and upto one lakh in case of mental agony suffered. The following deficiencies: • non-payment or inordinate delay in the payment or collection of cheques, drafts, bills etc.; • non-acceptance, without sufficient cause, of small denomination notes tendered for any purpose, and for charging of commission in respect thereof; 29
  • • non-acceptance, without sufficient cause, of coins tendered and for charging of commission in respect thereof;• non-payment or delay in payment of inward remittances;• failure to issue or delay in issue of drafts, pay orders or bankers’ cheques;• non-adherence to prescribed working hours ;failure to provide or delay in providing a banking facility (other than loans and advances) promised in writing by a bank or its direct selling agents;• Delays, non-credit of proceeds to parties accounts, non- payment of deposit or non-observance of the Reserve Bank directives, if any, applicable to rate of interest on deposits in any savings,current or other account maintained with a bank ;• complaints from Non-Resident Indians having accounts in India in relation to their remittances from abroad, deposits and other bank-related matters;• refusal to open deposit accounts without any valid reason for refusal;• levying of charges without adequate prior notice to the customer;• non-adherence by the bank or its subsidiaries to the instructions of Reserve Bank on ATM/Debit card operations or credit card operations;• non-disbursement or delay in disbursement of pension (to the extent the grievance can be attributed to the action on the part of the bank concerned, but not with regard to its employees);• refusal to accept or delay in accepting payment towards taxes, as required by Reserve Bank/Government;• refusal to issue or delay in issuing, or failure to service or delay in servicing or redemption of Government securities; 30
  • • forced closure of deposit accounts without due notice or without sufficient reason; • refusal to close or delay in closing the accounts; • non-adherence to the fair practices code as adopted by the bank or non-adherence to the provisions of the Code of Bank s Commitments to Customers issued by Banking Codes and Standards Board of India and as adopted by the bank ; • non-observance of Reserve Bank guidelines on engagement of recovery agents by banks; and • any other matter relating to the violation of the directives issued by the Reserve Bank in relation to banking or other services. • A customer can also lodge a complaint on the following grounds of deficiency in service with respect to loans and advances: • non-observance of Reserve Bank Directives on interest rates; • delays in sanction, disbursement or non-observance of prescribed time schedule for disposal of loan applications; • non-acceptance of application for loans without furnishing valid reasons to the applicant; and • non-adherence to the provisions of the fair practices code for lenders as adopted by the bank or Code of Bank’s Commitment to Customers, as the case may be; • non-observance of any other direction or instruction of the Reserve Bank as may be specified by the Reserve Bank for this purpose from time to time.Ombudsman /C.G.M. : Sri. M. Sebastien, 1st Floor, Main OfficeBldg, RBI, Saifabad, Hyderabad-500 004. Tel : 040-2321 0013,040 - 2321 0248, 2323 6766, Cell : 98490 22319,Fax : 040-2321 0014, e-m : msebastian@rbi.org.in /bohyderabad@rbi.org.in www.rbi.org.in 31
  • iv. Reserve Bank of India : Complaints against the Ombudsman and RBI staff : Dept. of Banking Supervision, 6-1-56, 3rd Floor, Secretariat Rd. Saifabad, Hyderabad - 04. e-m : crchyderabad@rbi.org.in / helphyderabad@rbi.org.in a). Sri. K. Mohan Rao, A.G.M.: Personnel. Tel : 2323 0299 b) Sri. Kaja Sudhakar, C.G.M., Customer Service Dept., RBI, Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai - 400 001. c). One can approach the appellate authority : against the Banking Ombudsmen’s decision. Appellate Authority is vested with a Deputy Governor of the RBI.v. National Bank for Agriculture and Rural Development (NABARD) : ☛ See : Rural Development (156)vi. India Infrastructure Finance Co. Ltd. : ☛ See: Finances (75)vii. Industrial Investment Bank of India Ltd. CVO : Shri B.K. Mitra,19, Netaji, Subhas Rd., Kolkata - 700001. Tel : 033-2242-0892, 22209911-13, Fax : 033-2242-0376, e-m : gmcvo@allahabadbank.co.inviii. Exim Bank of India: CVO : C.P. Ravindranath, P.B : 16100, Centre One, Floor 21, World Trade Centre, Cuffe Parade, Mumbai-400005. Tel : 022-22172610, Cell: 09820032145, Fax : 022-22182674, e-m : cprmenon@eximbankindia.inix. Industrial Development Bank of India : CVO : Arun Bisaria, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai-400 005. Tel : 022-22181332, Cell : 09773077472, Fax : 022-22183924, e-m : a.bisaria@idbi.co.inx. Indian Banks’ Association (IBA) : World Trade Centre, 6th Floor Centre 1, Building, World Trade Centre Complex, Cuff Parade, Mumbai - 400005. webmaster@iba.org.in <webmaster@iba.org.in www.bcsbi.org.in 32
  • a) Chief Executive : Sri. H.N. Sinor b) President : Sri. K. Ramakrishnan.xi. All-India Bank Depositors’ Association : Veeramal Mansion -235, D.N. Road, Mumbai – 400 001.xii. Deposit Insurance and Credit Guarantee Corporation : One can check up whether a bank receiving public deposits has insured itself for guaranteed re-imbursement of the deposits, at least upto one lakh rupees. R.B.I., 2nd Floor, Opp. Mumbai Central Railway Station, Byculla, Mumbai - 400 008 General Tel : 022-2308 4121, Fax : 022-2301 5662, 2301 8165, e-m : dicgc@rbi.org.in a) Shri Pradeep Kumar, AGM : Tel : 23021150, Cell : 98190 49949, e-m: dicgc@rbi.org.in b) Complaint Redressal Cell under Sri B. Srinivas, C.G.M. Tel : 022-2301 9675 c) Complaints against the Corporation: Chairman: Dr. Subir V Gokarn, Dy. Governor, RBI.xiii. Reserve Bank of India (RBI) : Nodal Public Grievance Officers : a) Sri D.G. Kale, G.M. : Customer Service Deptt., Amar Bldg., 1st Floor, Sir P.M. Road, Fort, Mumbai - 400 001. Tel : 022-2263 0483, e-m : dgkale@rbi.org.in b) Foreign Currency Exchange Control Dept. Bank Accounts : Sri Deepak Kumar, Dy. G.M. : Central Office Building, 11th Floor, Fort, Mumbai - 400 001. Tel : 022-2266 0791, Resi : 022-2494 3521, Fax : 022-2266 5330 e-m : rbecdpcd@bol.net.in c) Dept. of Government & Bank Accounts : Sri. L.M. Kamble, Dy. G.M. : Division of Bank Accounts, Byculla Office, Opposite Mumbai Central Station, Mumbai - 400 008. Tel : 022-23018050, Fax : 022-23008764, e-m : lmlamble@rbi.org.in d) Foreign Currency Exchange Facilities : Sri. M.C. Jadhav, Dy. G.M., Dept. of Currency 33
  • Management, Central Office, Amar Building, 4th Floor, Sir. P.M. Road, Fort, Mumbai - 400 001. Tel : 022-22610907, Fax : 022-226 62442, e-m : mc.jadhavmc@rbi.org.in e) CVO : Sri C.K. Krishnan, Central Office Building, Shaheed Bhagat Singh Marg, Fort, Mumbai-01. Tel : 022-2261 1080, Cell : 098198 04160, Fax : 022-2267 5094, e-m: ckrishnan@rbi.org.in xiv. Government of India : a). Banking Division : GOI. Nodal Grievanc Officer : rd Shri Alok Nigam, Jt. Secretary, 3 Floor, Jeevan Deep Building, Sansad Marg, ND - 110001 Tel : 2374 8735, Fax : 011-2374 2207, e-m : a.nigam@nic.in / jsecps@hotmail.com b). Dept. of Financial Services (Bank Division) : CVO : Smt. Ravneet Kaur, Room : 38. Tel : 2374 5151, Fax : 2374 5151 e-m : jsif-dfs@nic.in ☛ See : Chit funds (28) ☛ See : Investments (99) ☛ See : Industries (95) xv. Bank Security & Fraud : e-m : hobbsfdel@cbi.gov.in ☛ See : CBI (22)15. BLACK MONEY: * SEE : ECONOMIC OFFENCES (57) BOOKS:16. BOOKS, ARCHIVES, TEXT BOOKS ☛ See : Libraries (112) ☛ See : Schools (158)17. BORE WELLS : Under Water, Air, Land & Trees Act (WALTA) one can complain against any other use than for drinking. Bore equipment as well as the rig can be confiscated. Electricity permission can be denied.A.P i. Tehsildar (MRO) of the Mandal: ii. District Collector iii. Police 34
  • National iv. Central Gound Water Agency ☛ See : Water (190) v. National Green Tribunal : ☛ See : Environment (68)18. BUILDERS & PROMOTERS & REAL ESTATE DEALERS : Complaints against the administration for irregular flats & buildings. Corruption with regard to sanctions and permissions of lay outs, etc. Resident Welfare Associations i. Chief City Planner : ☛ See GHMC (93) ☛ See : HMDA (92) ii. Director of Town & Country Planning : ☛ See : Municipal Administration (121) iii National Academy of Construction : Construction standards, skills, tenders. NAC Campus, Kothaguda post Cyberabad, Hyd - 84. Tel : 2311 1916/17, Fax : 040-2311 1997. CVO/D.G. Cell : 9849470249, e-m : info@nac.edu.in, http://www.nac.edu.in iv. To make sure that the builder belongs to a professional organisation and also to obtain technical information for cross checking what your builder claims to be; against the builder, promoter and land owner. a). Confederation of Real Estate Developers’ Association of India : CREDAI-Andhra Pradesh : The Federation has a Code of Conduct to its members and a Consumer Grievance Redressal Cell. a) Sri. Chittibabu, Gen.Secretary b) Sri. C. Shekar Reddy, 3-6-432, 2nd Floor, Velama House, Himayatnagar, Hyderabad - 500 029. Tel : 2763 1515 Cell : 99668 08484, Fax : 040.2764 4474, e-m:cshekarreddy@yahoo.com/info@credaiap.org www.credai.org c) National Chairperson : Sri. Lalith Kumar Jain v. Builders’ Association of India, 5th Floor, Santhi Sikhara Complex, Raj Bhavan Road, Somajiguda, Hyd-500 082. Tel : 040 2331 4041, 2331 8931 35
  • vi. A.P. Builders’ Association : President : Sri K. Ravinder Reddy, Tel : 2756 2868, 2781 3390 vii. District Consumer Grievance Redressal Forum : Against the builders for not having fulfilled the contractual obligations. ☛ See : Consumer (43) viii. Nearest Police Station : Not giving possession, cheating, blackmailing, irregular documents, forced signatures, physical threats, etc. ix. Credit Rating ISIL: ☛ See : Investments (99) ☛ See : Housing (89) ☛ See : Quality Tests (147) x. NGOs : a) United Federation of Resident Welfare Associations : (U-FERWAS) # 12-13-705/10/AB, Balaji Residency, Gokul Nagar, Tarnaka, Hyderabad - 500 017. Tel : 040 6450 4993, 6521 4993, Fax : 2715 4118, e-m : ifhd@sify.com www.ifhd.org b) Federation of Apartments and Colony Associations (FACA) : Secretary : Sri. Kamesh BabuNational i. Hindustan Prefab Ltd CVO : Sri. A.K. Gaur Jungpura, ND. Tel : 011-2634 0365 Cell : 098996 98997 Fax : 011-4314 9865 e-m : gaurhpl@yahoo.co.in19. CABINET SECRETARY TO GOVERNMENT OF INDIA : Ultimate administrative authority for all complaints against all departmental Secretaries of the central government. Same status as that of the chief Secretary in a state. a). Smt. Sumati Kumar, Director & Grievance Officer, Cabinet Secretariat, Bikaner House (Annexe) Shahjahan Road, ND. Tel : 011-2338 7030, Fax : 2338 8430 b). CVO : Shri Ashok Kumar, Security, Room : 8, Tel : 2307 3812, 2610 2680, Fax : 011-2338 8430, e-m : p.n.ranjit@gmail.com c). CVO : Shrirajive Kumar Tel : 2301 4720, Fax : 2301 4720 e-m: rajive.k@nic.in 36
  • d). Sri.B. Chaturvedi, Cabinet Secretariat, Rashtrapati Bhavan, ND - 110004. Tel : 011.2338 7030 Fax : 2338 8430, website : cabsec.nic.in, www.sarkaritel.net e). Sri. K.M. Chandrasekhar, Cabinet secretary.20. CABLES : * SEE : TELEPHONES (175)21. CANTONMENT BOARD-SECUNDERABAD : Negligence on the part of the staff, irregularities, illegal constructions and lack of civic amenities. Secunderabad Court Compound, S.P. Road, Hyderabad - 003. i. a). Sri Madan Mohan, A.S., Cell : 93911 06068 b). Sri.S. Balakrishna, CEO, Cell : 94906 11171 c). President, Cantonment Board, Cell : 94906 11170 ii. Complaints : against the functioning of the CEO : ☛ See : Defence Affairs (51)22. CENTRAL BUREAU OF INVESTIGATION (CBI) : It takes care of all irregularities under the Indian Penal Code. Against all Central Government employees, public servants in authority, politicians and Chairmen of boards and corporations, civil servants, etc. Complaints against all Chief Vigilance Officers of any department or corporation also should go to them with a copy to the Secretary of the Ministry concerned. However, under the infamous rule of the ‘ Single Directive’ in order to enquire and to prosecute certain high ranking people of the rank of joint secretary and above, CBI requires the permission of the Government. CBI welcomes information relating to corruption in Central Government departments and Central Public Sector Undertakings. Every State in India has, at least, one CBI office headed by a Superintendent of Police, where a signed complaint can be lodged. The complaint can be sent by post, fax or in person. There are separate cells for economic or white collar offences under the company law violations. This is the implementing agency for the Prevention of Corruption Act. The CBI does not take up investigation of conventional crimes like 37
  • murder, theft, robbery etc. unless directed by the Supreme Court / High Courts or referred by State Governments.A.P i. Toll Free Number : 1800 425 00100 ii. Superintendent of Police, SP/CBI/ACB : All matters pertaining to the cases enquired or investigated by ACB, Sri. A.Y.V. Krishna, B-6, 3rd Floor, Block-6, Sultan Bazaar, Kendriya Sadan, Hyderabad - 500 195. Tel : 040.2473 2768, 2473 2762, 0473 4667 (ISDN), Cell : 094411-13555, Fax : 2460 1317, e-m : spachyd@cbi.gov.in / hobachyd@cbi.gov.in iii. DIG, CBI : Sri. Lakshmi Narayana, Tel : 040.2465 3986, 2473 2763, 2473 2764, Cell : 094411-13444, Fax : 24601317 e-m : digachyd@cbi.gov.in digcbihyd@ap.nic.in / hozhyd@cbi.gov.in iv. Complaints against the CBI officers and follow up to the cases filed. In certain situations, an individual might appear before the CBI Court as a complainant and with the Court’s permission, might be come a “ Deemed Public Prosecutor”. The court might grant the plea that both the CBI and Enforce Department should assist the citizen- prosecutor. Special Judge for CBI cases : Sri. S. Ravi Kumar, Principal District and Session Judge, R. R District Courts, Hyderabad - 35 Tel : 2344 2400, 2403 2000National th i. C.B.I. : Block : 4, 6 Floor, CGO Complex, Lodhi Road, ND-110 003. e-m : hobachyd@cbi.gov.in a) CBI Control Room: 24 hrs: Block : 3, Ground Floor, Tel : 011-2436 1273, Fax : 011 -2436 4130 th b) Anti Corruption-I, 7 Floor, Tel : 011-2436 0334 ext. 2499 th c) Anti Corruption – II, 8 Floor, Lok Nayak Bhawan, Khan Market, ND – 110003 Tel : 011-2462 4884 ext.113 38
  • rd d) Anti Corruption – III, 3 Floor, Block : 4, Tel : 011-2436 0334, ext. 2209, Tel : 011 – 2436 3488 ii. Supdt. of Police, Cyber Crime Investigation Cell : th CBI, 5 Floor Tel : 2436 2203, 2439 2424. iii. Complaints against the CBI officers: a) C.V.O.: Sri A.K.Pateria, CBI., 27, North Block, ND-110 001. Tel : 011-2309 3877, Cell : 098718 96423, Fax : 011-2309 2920, e-m : jdp@cbi.nic.in th b) Sri Amar Pratap Singh, Director : Block : 4, 6 Floor, iv. Nodal Officer : Shri R.K.Tandon, Jt. Director(Admin), CBI Hqrs., Block 3, CGO Complex, Lodhi Road, ND - 110 003, Tel : 2436 1599 Fax: 2436 7166, e-m : zda@cbi.gov.in23. CHARTERED ACCOUNTANTS :A.P i. Institute of Charted Accountants of India: A statutory body established under the Charted Accountants Act, 1949, for the auto-regulation of the profession of Charted Accountancy and maintaining ethical standards. Not only the individual auditor, the whole firm with other colleagues could be debarred from practicing. One can verify whether a company’s statements are made as per the International financial Reporting Standards (IFRS) # 11-5-398/C, Red Hills, Hyderabad-04. For information only. Sri Srinivasan Reddy Tel : 23317026, 2339 3182, 2331 7026 Fax : 2339 3200, e-m : icaihyd@hd2.vsnl.net.in ii. Hyderabad District Consumers Disputes Redressal Forum : For deficiency in rendering services for the remuneration received or fixed. ☛ See : Consumer (43) iii. Police : If there is intimidation or use or threat to use force or blackmail. ☛ See : Police (135) iv. Civil Courts : If the C.A. has caused financial damage to you by betraying your trust or manipulating documents or violating contractual obligations. ☛ See : Legal Remedies (110) 39
  • v. Human Rights Commission: If you can prove that he has acted against your interests and that it has caused human hardship. ☛ See : Human Rights (91)National i. Institute of Charted Accountants of India (ICAI) : Secretary, PB : 7100, Indra Prastha Marg, ND - 110 104 . e-m : secretary@icai.org, Ashokhaldia@icai.org, icaidel@del2.vsnl.net.in, Website : icai.org. a) Committee on Enthical Standards & Unjustified Removal of Auditor (CESURA), Sri. G.D. Khurana, Director Tel : 011 2370 055, 2337 8406, 2337 8246, 2337 8036, Ext. 456, 011 2337 0295 (Direct), e.m : khurana@icai.org b) Diciplinary matters : Director : Sri T. Karthikeyan, Tel : 011 2337 0055, 2337 8406, 2337 8036, Extn : 456, 2337 0295, (Direct) Diciplinary Committee President : Sri Amar Jeeth Chopra, Secretary : Dr. Ashok Haldia, Tel : 2337 0055, 2337 0740, 2337 9334, Vice President & Secretary : 2337 8402 (Diciplinary e-m : arthik@icai.org) Vice-President : Sri. G. Ramaswamy ii. The Chartered Accountants’ Action Committee : Chennai : IV Floor, Rosy Towers 8, Nungambakkam High Road, Chennai - 600034. Tel : 044-2827 2201, www.ca-actioncommittee.org24. CHEMICALS : Adulteration, Harmful Disposal, Lack of Warning; Complicity of the officials with the private manufacturers for the sale of dangerous chemicals, health hazards & explosives. Side effects on human beings. i. Hindustan Organic Chemicals Ltd : CVO : Sri. Anand Kumar : Harchandrai House, 81, M.K. Road, Marine Lines, Mumbai - 400002. Tel : 022-2206 2742, Cell : 09820091200, Fax : 022-2206 2742, e-m : cvo.hocl@gmail.com 40
  • ii. Rashtriya Chemicals & Fertilizers Ltd. : CVO : Ajoy Kumar or NFLl Mrs. Priyadarshini : Eastern Express Highway, Sion, Mumbai - 400 022. Tel : 022-2404 5014, Fax : 022-2404 5160 iii. Indian Petro-Chemicals Corpn. ltd. : CVO : P.O. Petro-Chemicals, Dist. Vadodara-391346 (Gujarat). Tel : 373264, 372951, Fax : 0265-372875 iv. Bongaigaon Refineries & Petrochemicals Ltd. CVO : K K Sharma P.O. Dhaligaon, Distt. Chirang, Assam-783 385. Tel: 03664-241233, 243333, Fax : 03664-241027 v. Dept of Chemicals & Petrochemicals: Director of Grievances & CVO : Smt. Neelkamal Darbari, Jt. Secretary (Estt.&PG), Room : 341, A wing, Shastri Bhawan. ND-1. Tel : 011-2338 3428 Cell : 09971860444 Fax : 2307 3682 e.m: padhi@ub.nic.in / neelkamal.d@nic.in /jspc.cpc@sb.nic.in vii. Shri M. K. Alagiri Cabinet Minister, Dept. of Chemicals & Petrochemicals e-m : mincf.cpc@sb.nic.in25. CHIEF MINISTER OF A.P. : Ultimate political authority to hear all complaints against the ministers and all administrative departments in AP i. Petition Monitoring System :Information System Group (CM-ISG) 5th Floor, C-Block, AP Secretariat, Hyd-500 022 Tel : 040-2345 2866, e-m : sysadmin_isg@ap.gov.in Website : http://webapps.cgg.gov.in/gms ii. a). Sri Sreedhar PS to CM, Tel : 040-23462933, e-m : PS_CM@ap.gov.in b). Sri Balakrishna Addl PS to CM, Tel : 040-2345 5205 c). Sri N Srinivas PA to CM (Camp Office), Tel : 040-2341 0333, 2322 6614 Fax : 040-2341 0555 e-m : cmco@ap.gov.in d). Dr V. Narasimha Charyulu, Addl. PS to CM Floor-6 Tel : 040-23456698, 27900331 e-m : apstocm@ap.gov.in 41
  • e). Sri N. Sridhar, IAS, Addl. Sec. to C.M., 5th Floor, Room : 503. Tel : 040-23454193, Fax : 23457279, f). Sri S.S. Rawat, IAS, Spl. Sec. to C.M. Room : 507 Tel : 040-2345 2421, 2345 3856, Fax : 2345 0270 g). Dr. K.S. Jawahar Reddy, IAS Sec. to CM, Tel : 040-2345 4071, 2345 0466, Fax : 2345 0466, e-m : splsecy_cm@ap.gov.in h). Sri J. Satyanarayana, IAS Spl. Chief Sec.to CM Tel : 040-2345 4664, 2345 4828, e-m : prlsecy_cm@ap.gov.in i). Sri Nallari Kiran Kumar Reddy : Chief Minister, Minister For General Administration, Law & Order,Commercial Taxes, Energy, Coal & Boilers, 6th Floor Tel : 2345 6698, 2345 2933, 2345 5205, Cell: 9440282788 Fax: 2345 2498, 2345 4828, 2345 2933 e-m : cmap@ap.gov.in Residence : Begumpet, Opp. Grand Kakatiya, Hyderabad. Resi : 2354 6195 Camp Off : 2341 0333 Fax : 2341 0555 iii. Complaints against the Chief Minister : Any citizen can seek the permission of the Governor to prosecute the chief minister,if there are evident and acceptable proofs of personal corruption and nepotism. ☛ See : Governor (82) iv. One can use Writ Jurisdiction by way of public interest litigation (PIL) in many administrative acts and against G.O.s that affect adversely one’s legitimate interests or general welfare.26. CHIEF SECRETARY OF A.P : Ultimate administrative authority on complaints against all departments under the government of A.P. If you are not satisfied with response of any departmental chief or CVO, then the final administrative relief should be sought from him, before seeking political or legal solutions. i. a). Smt. Minnie Mathew, IAS Spl. Chief Secretary, ☛ See : Reforms (151) 42
  • b). Sri S.V. Prasad : Chief Secretary C-Block, Floor-3, State Secretariat, Hyderabad - 500 022. Tel : 040-2345 2620, 2345 5340, 2340 7535, Fax : 2345 3700, e-m: apsect@ap.nic.in / cs@ap.gov.in Private Secretary: ps2cs@ap.nic.in ii. One can use Writ jurisdiction by way of public interest litigation (PIL) in many administrative acts and against G.O.s that affect adversely one’s legitimate interests or general welfare.27. CHILD : Abuse of child, prostitution, Corporal punishments, Child labour, social problems, Adoption, delinquency. Inspection of the institutions.A.P. i. a) Project Director: Smt. K. Rajyalakshmi, DW & CDA, Collectorate Complex, Nampally Station Road, Abids, Hyderabad - 500 001. Tel : 040-2320 2355 Cell : 9440814531 ii. Hyd Child Guidance Bureau : Sri. D.Sanyasi Rao, Superintendent, Child Guidance Bureau, Mallepally, Hyderabad - 040. Tel : 2334 0630 iii. Complaints against the above 2 officers : ☛ See : District Collector (35) iv. Juvenile Board : In case of ill treatment to and abuse of children and on criminal acts of minors. a) 16-7-385, Azampura, Hyderabad - 24. Sri A. Kismat kumar, Director, Tel : 040-2461 6488 www.aponline.gov.in b) A Centralized Grievance Redressal Centre : 0/o the Director of Juvenile Welfare, Correctional Services & Welfare of Street Children, 1st Floor, Block M5, Manoranjan Complex, M.J. Road, Nampally Hyd - 001. Help line : 246 6488 Tel : 2461 6399, 2461 6488, Fax : 2461 6399, e-m : jwcswsc@yahoo.com 43
  • c). Sri A.L. Kismat Kumar, Director : Tel : 2461 6399, 2461 6488, Fax : 2461 6399, e-m: jwcswsc@yahoo.com v. Tribunals : a). VII Metropolitan Magistrate, Mirza Abdullah Baigh Saheb, 16-6-99/5 Malakpet, Hyd-36 Tel : 040-2452 9773 b). XIII Metropolitan Magistrate, Railway Court, 39 Himayath Nagar, Hyderabad - 500 003. c). XVIII Metro.Magistrate, RTC Mobile Court, Rathifile Terminals, Picket, Hyderabad - 3. d). Act III Addl. Metro/Session’s Judge, Red Hills, Hyderabad - 500 004, Tel : 040-2344 2443 vi. Ministry of Women Development & Child Welfare : ☛ See Women Development & Child Welfare (193) vii. Minister for Indira Kranthi Patham, Pensions, Self Help Groups & Women Development, Child Welfare & Disabled Welfare. ☛ See : Women Development & Child Welfare Ministry (193) viii. NGOs : a). Child Rights Tel :1800 425 2933 b). Child Line : Tel : 1098, 040-2313 3550National i. National Commission for Protection of Child Rights : 5th Floor, Chanderlok Bldg. 36, Janpath, ND-110 001. EPABX : 2372 4027, 2372 4028, Fax : 2372 4026, e-m : ncpcr.india@gmail.com a). Complaints Section : Tel : 2372 4030, e-m : complaints.ncpcr@gmail.com b). Sri. B.K. Sahu, Registrar, Tel : 2372 4023, e-m: registrar.ncpcr@gmail.com c). Member-Secretary & CVO: Sri. Lov Verma, Tel : 011-2372 4027, 2372 4020, Fax : 011-2372 4026, e.m.: ms.ncpcr@nic.in d). Chairperson : Prof. Shanta Sinha Tel : 2373 1583, Fax : 2373 1584, e.m: shantha.sinha@nic.in. 44
  • ii. National Institute. of Public Coop. & Child Development : CVO : Dr. Neelam Bhatia, 5, Siri Industrial Area, Hauz khas, ND-110 016. Tel : 011-26602311, Cell : 09868158167, Fax : 011-26865187, e-m : nipccdcddiv@yahoo.co.in iii. National Institute Of Minors Health, CVO : Sh. B B Mandal, JNARDDC Campus, Amarwati Road, Wadi Nagpur - 440023. Tel : 07104-224121, Fax : 07104-224121, e-m : bbmandal@hotmail.com iv. National Centre of Films for Children and Young People: CVO : Films Division Complex 24, Dr. G. Deshmukh Marg, Mumbai - 400 026. Tel : 3864798 v. Central Adoption Resource Authority (CARA) : An autonomous body within the M. of Women & Child Development which maintains a data base of adopted and adoptable children and their parents. a) CARA, West Block-8, Wing : 2, 2nd Floor, K.R. Puram, ND-110066. Tel : 011. 2618 0194, e-m : cara-wcd@nic.in, web : adoptioninindia.nic.in b) For complaints against them, Nodal Public Grievance Officer for Children : ☛ See : Women & Child Welfare Ministry (193)28. CHIT-FUNDS : Complaints against any malpractices of the Chit fund companies. Non-conformity to the Andhra Pradesh Protection of Depositors of Financial Establishments, Act-1999. Disappearance of the person who collected funds. i. Commissioner & Inspector General of Registration & rd Stamps : 1-7-10, 3 Floor, NBK Estate, Golconda ‘X’ Roads, Musheerabad, Hyderabad - 500 020, Sri. Aravinda Reddy, Tel : 040-2344 9157, Jt. Inspector-General : Sri. Subbarayudu, e-m: apigrs@ap.nic.in website: ap.gov.in/card. ii. Voilence in collection or disappearance with funds : Nearest Police station ☛ See : Economic Offences (57) 45
  • 29. CINEMAS, FILMS, HALLS, THEATRES : Content, presentation and FILMS, maintenanceA.P. i. Nearest Police Station : SHO : Eve-teasing, safety, fire, noise pollution prostitution, thefts, parking problems, etc.within the premises and around. ii. A.P. Society Aids Control Society (APSACS): ☛ See : Health (84) iii. Commercial Tax Dept : Black-marketing of the tickets. Kattel Mandi, Abids, Hyderabad. Tel : 040 2465 8559 ☛ See : Commerce (37), Commercial Tax (38) iv. Hygiene, toilets ☛ See : GHMC (93), Health Dept. (84) v. Fire Department : To verify whether they have followed the National Building Code (NBC) ☛ See : GHMC (93) vi. Over-pricing of the food and drink items ☛ See : Civil Supplies (32) vii. A.P. State Film, T.V. & Theatre Development Corporation Ltd. : a) Sri. C. Parthasaradhi, IAS VC & MD Tel : 040-2339 4038, 23413537, Fax : 040-23398024, e-m : iprhyd@ap.nic.in b). Sri R.M. Gonela, IAS Chairman Tel : 040-2345 3026, 2360 8041 Fax : 040-2339 8024, e-m : secy_poll_gad@ap.gov.in viii. Objectionalbe content in the film : Central Film Censor Board : Central Board of Film Certification (CBFC) : The enforcement of the penal provisions of the Cinematograph Act, 1952 lies with the State government. Various forms of violations which often go unchecked because there are no checks and no complaints from either the law enforcement agencies or members of the public. a) Regional Officer : M/s. Dhanalakshmi, Masab Tank, Hyd. Tel : 040-2339 4910, e-m : rocbfchyd@cbfcindia.gov.in 46
  • ix. Minister for Information & Public Relations, Cinematography, A.P. Film, TV & Theatre Development Corporation. Mrs. D.K. Aruna, D-Block Room : 151, Ground Floor, Tel : 040-2345 3220, 2345 0872 ☛ See: Culture (47)National i. Film and TV Institute of India, CVO : Shri S K Thakur, Law College Road, Pune - 411 004. Tel : 020-2543 3360, Fax : 2545 7638, e-m : registraroffice@ftiindia.com ii. Satyajit Ray Film and Television Institute, CVO : Shri Swapan Mullick E.M. Byepass Road,P.O. Panchasayar, Kolkatta - 700 094. Tel : 033-2432 2072, Cell : 09433033608 Fax : 033-2432 0723, e-m : srfti@cal.vsnl.net.in iii. Film Advisory Committee, DFF : Film Advisory Board in Chennai. It makes recommendations to the Central Government regarding the suitability of films for approval as scientific films, films intended for educational purposes, films dealing news and current events, documentary films or indigenous films www.ddindia.com ☛ See : MIB (96) below iv. Central Film Censor Board : Central Board of Film Certification (CBFC) : It is responsible mainly for certifying films produced in India as well as outside the country into categories. Appeal against the decision of the Board lies with the Film Certification Appellate Tribunal. Chairperson : Mrs. Leela Samson : Bharat Bhavan, 91-E Walkeshwar Road, Mumbai 400 006. Tel : 2363 1048 Fax : 2369 ☛ See : Ministry MIB (96) v. Ministry of Information and Broadcasting : a) Sri. Amitabh Kumar : Dir (Films) : Tel : 2338 6536, 2307 0478, Fax : 2338 6536, e-m : dirfilms-inb@nic.in b) Ms. Ambika Soni : e-m: mib.inb@gmail.com; Sri. Ranjan thakur, PS to MIB, e-m : psministerib@gmail.com ☛ See : Information (96) ☛ See : Television (176) 47
  • 30. CITIZENS CHARTERS : Most of the state and Central government departments have declared Citizens Charters which guarantee their minimum norms of delay, quality and style of functioning. If you consult them and find that a department has not conformed to those norms in your case, you can complain to Nodal officers who are designated by each department to attend to those complaints. First of all, widely and visibly announcing the charters is an obligation on their part. See on each issue concerned department of the A.P. state government website. In some departments, the officer who was unable to fulfill the Charter commitments is penalised personally. a). Citizens Charters of the state departments or corporations to be consulted from the websites only. : www. aponline.com b). Charters of the Central Governmental depts : www.goicharters.nic.in31. CIVIL SERVICES : * SEE OFFICERS (127) ☛ See : Service Conditions (162)32. CIVIL SUPPLIES : Ration shops, government controlled supply or pricing of essential products, like gas. Joint Inspection teams for irregularities by Ration shops, licensed food grain dealers, Bogus ration cards, Petrol pumps, Gas agencies. In case of delays in supplies, shortages, wrong deliveries, etc. i. Complaints on Fair Price or Ration shops: Regarding late lifting of stocks in the month, irregular supply of essential commodities, late opening of the shops, less weighment of the commodities etc. a) Hyd.Assst. Supply Officer, District Supply Officer : See : Dept. of Civil Supplies b) Jt. Collector, Collector, district c). Legal Metrology officials ☛ See : Weights & Measures (191) ii. Dept. of Civil Supplies : a) Inspector Teams – I & II (Flying Squad) Tel : 2344 7777 48
  • b) Hyd. District Civil Supplies Officer (DSO) : Sri. M.A. Aleem c) General Manager (Marketing) Smt.S. M. Asha Tel : 2331 3444 d) General Manager (PDS) Sri. Syed Aboo Turab Tel: 2331 0429 e) General Manager (Administration & Vigilance) : Sri. Rajeev Sharma, Tel : 2332 4190 f) Chief Rationing Offier (CRO) : 2nd Floor, Gaganvihar, Mokamjahi Rd. Nampally, Hyd-01, Tel : 2784 5060 Fax : 040-2344 7777, Tel : 2784 5060, Fax : 2344 7770 e-m : apadproc@ap.nic.in, www.apsese.gov.in g) Director of Civil Supplies Sri K.R.B.H.N. Chakravarthi, IAS Tel : 040-23312015, 23323459, e-m: dir_cs@ap.gov.in h) Commissioner : Sri. Hari Preeth Singh, IAS, Tel : 040-2331 0617, 2331 0462, 2754 1354, Fax : 040-2331 8456, e-m : comm_cs@ap.gov.in / apccs@ap.nic.iniii. Inspector General of Police: Vigilance Cell : Complaints against the civil supply officers. Sri. A R Muralidhar IGP: 2nd Floor Gaganvihar, Mozamjahi Market, Hyd-500 001. Tel: 2461 1932, Cell:2461255, 923394130 e-m: apciv@ap.nic.in www.apsese.gov.iniv. A.P. State Civil Supplies Corporation Ltd : a) GM: Administration & Vigilance : Sri. Syed Aboo Turab, Tel: 2331 0429 b) Sri A. Dinakar Babu, IAS, MD, 6-3-655/1/A, Civil Supplies Bhawan, Somajiguda, Hyd-500 082. Tel : 040-2331 2104, Fax:040-23310474 e.m: vc&md_apscs&ecco@ap.gov.in/ pscsc@yahoo.co.inv. For all petrolium products, complaints to: a) Indian Oil Corporation Ltd.: Tel: 2766 7277 nd rd b) IOC: 3-6-436-438, 2 & 3 Floor, Nasrpur House, Chandragiri Colony, Himayath Nagar, Sec’bad - 500029 c). BPCL Tel : 2770 5331 49
  • vi. Dept. of Consumer Affairrs : CVO: ☛ See : Consumer (43) vii. Sri. D. Sridhar Babu:Minister for Civil Supplies, Food & Consumer Affairs, Legal Metrology & Legislative Affairs : D-Block, Room : 430, Tel : 040-2345 3241, 2345 0785, Resi: 2330 1212 ☛ See : Consumer (43) ☛ See : Weights & Measures (191)33. COAL : ☛ See Mines and Geology (118)34. COIR : Production, market prices, employment A.P. Coir Board, Regional Officer : Swaraj Nagar, A.C. guards, Dhouleswaram Road, Rajahmundry-533 101. Tel : 0883 2432065National a) Coir Board : Coir House a). Nodal Officer : Shri M. Kumararaja, Secretary, P.B.1752, M.G. Road, Ernakulam, Kochi - 682016, Kerala.Tel : 0484-2372676, 2351807, 2351788, 2351807, 2351954 Fax : 0484-2354397, 2370034, e-m : coir@md2.vsnl.net.in / info@coirboard.org www.coirboard.gov.in b). CVO: Sri M. Kumaraswamy Pillai, Tel : 0484-2258094, Cell : 9847527172, Fax : 0484-225-8415, e-m : uss-2000@yahoo.com c). Coir Board : Rajiv Gandhi Handicrafts Bhavan, IInd Floor, Baba Khadag Singh Marg, Cannought Place ND-110 001. Tel : 011-24337766 ☛ See : Textiles (178)35. COLLECTOR, DISTRICT : Collector acts as the Chief Vigilance Officer of the district. He is authorized to review & enquire into complaints against any officer in the district. He has to conduct the enquiry himself against the Gazetted officers in the district. i. Complaints against all welfare schemes in the district. To know the collector and the Police officials of any district, consult: www.andhrapradesh.com/ www.aponline.gov.in a) Sri C. Sudharshan Reddy, IAS, Jt. Collector, R.R. Dist. Tel : 2323 7417, 2330 1227, e.m : jc_rr@ap.gov.in 50
  • b) Sri Seshadri, IAS Collector : Tel : 2323 5642, 2331 3188, e.m : collector_rr@ap.gov.in c) Jt. Collector, Tel : 040-2320 1575 d) Sri Natarajan. Gulzar, IAS Collector, Hyd. Dist. Nampally, Hyderabad-1. Tel : 2320 2833, 2331 0785, 2331 0389, e.m: collector_hyd@ap.gov.in ii. Complaints against the Collector : a) ☛ See Chief Secretary (26) b) ☛ See Chief Minister (25) c) ☛ See Officers (127) d) ☛ See Chief Vigilance Commission (189) e) ☛ See Lokayukta (113)36. COLLEGES : Complaints against irregularities in recognition, functioning, authorizations, faculty, attendance, examinations, and on the low quality of education. New medical colleges have to comply with the requirements of the “Essentiality” certificate before they get the permission of MCI. Some medical colleges have to maintain teaching hospitals.A.P i Osmania Medical College, Principal, Hyderabad. Tel : 040 2465 6992, 2465 1936, Cell : 98499 03012, 98499 03012 ii. Gandhi Medical College, Principal Hyd. Tel : 040 2750 2742, 2760 8388, 2750 2856, Cell : 98499 03015, 98499 03015 iii. Govt.Dental College, Principal, Hyd. Tel : 040 2460 1930, 2461 9745 Cell : 98480 46322, 98480 46322, 98499 03007, 98499 03007 iv. College, Principal of Nursing Hyd. Tel : 040 2331 0854 v. a). Director of Medical Education: Complaints against the medical colleges. Dr. T. Ravi Raju Tel : 040 2460 2514/ 15/16, 2465 6909, Cell : 98499 03021, 98499 03021 b). Sri D.L. Ravindra Reddy, Minister for Medical Education: ☛ See : Health (84) vi. Regional Inspecting Officer (Twin Cities) : Gunfoundry, Hyd Tel : 2323 6433, 98487 81805, Ranga Reddy Dist. Tel : 2324 4625, Cell : 9848018284 51
  • vii. Board of Intermediate Education: Recognition, Quality of education, work of the lecturers. Vidhya Bhavan, Opp. Latha Talkies, Nampally, Hyd - 500 001. Tel : 2460 3314, Fax : 040-2473 2101, e-m : bieap@mail.bieap.gov.in or bieap08@yahoo.com/ bieap@mail.bieap.gov.in, www.bieap.gov.in/ www.cie.ap.gov.in a). Smt. Vani Prasad, IAS, Secretary Tel : 2473 2046, Fax : 2473 2101, e-m : secy_bie@ap.gov.in b). Controller of Examinations : Sri Ghouce Uddine Tel : 2473 2369, 2454 6430, Fax : 040-2460 5928, e-m : coe_bie@ap.gov.in / bieap@sancharnet.in / coebie@mail.bieap.gov.in viii. Sri. J.S.V. Prasad, IAS Commissioner, Directorate of Intermediate Education Tel : 2465 5927, Cell : 9440816000 Fax : 2465 5916, e-m : cie_commissioner@yahoo.co.in ix. Dr. K.Lakshminarayana, Director of Collegiate Education Tel : 2461 5576, 2474 5021 Fax : 2460 2285, e-m : collegiateeducation@yahoo.co.in/ klnarayana@ap.gov.in x. a) Secretary, (Institutional Finance) : Finance Dept., Govt. of A.P, Sri. R. P. Watal Tel : 2345 3027 Resi : 2335 0362 b) Sri.D.Sambasiva Rao, I.A.S, V.C. & Secretary, Secondary Education. xi. Principal Secretary. Secondary Education, (SE) : ☛ See Schools (158) xii. Minister for Secondary Education, Government Examinations, A.P. Residential Educational Institutions Society, Hyd Public School, Intermediate Education : ☛ See : Schools (158)National i. National Assessment and Accreditation Council (NAAC): 2/4, Dr Raj Kumar Road, PB : 1075, Rajaji Nagar, Bengaluru-560 010 Tel : 080-2312 4045, 2312 4048/49 Fax : 080-2312 4047, e-m : naac@plr.vsnl.net.in, Website : www.naac-india.com 52
  • ii. a) Director of Grievances: Dept. of Elementary Education and Literacy & Dept. of Secondary Education and Higher Education: Sri C. Balakrishnan, Jt. Secretary (PG), Shastri Bhawan, ‘C’ Wing, Room : 111, ND-01. Tel : 011-2338 1096, Fax : 011-2338 1096 e-m : cbalakrishnan.edu@sb.nic.in b). CVO: Sri. Amit Khare, Room. 215, Tel : 2338 1097, 2618 1887, Fax : 2338 6903 iii. Rashtriya Sanskrit Sansthan, CVO : Dr. C Giri, 56-57, Institutional Area Janak puri, ND-110058. Tel : 2852 0979, 2554 0993-95, Fax : 2852 0976 iv. Rashtriya Sanskrit Vidyapeeth, CVO : Dr. Radhakanth Thakur, Tirupathi-517 507. Tel : 0877-2287 649, Fax : 0877-228 7809, ☛ See: Technical Education Institutions (173)37. COMMERCE : Tax evasion, adulteration, irregularities in governmental concessions for industries, arbitrary behaviour of the inspectors and corruption by the inspectors, quality of the products. Non-conformity to the Citizens charters announced. Irregularities and CorruptionA.P i. A P Trade Promotion Corporation : e-m : info@aptpc.org www.aptpc.org ii. Commissioner of Commerce & Export Promotion: Sri Suthirtha Bhattacharya I.A.S, Commissioner Tel : 040-2320 1908, 2331 4291, 2320 2500, 2320 1908, e-m : jdcep@ap.gov iii. Sri C.R. Biswal, IAS Prl. Secretary, Industries & Commerce nd Dept, D-Block, 2 Floor, Room - 348 Secretariat, Hyd-22. Tel : 040-2345 4449, 2311 3342, Fax : 2345 2985, e-m: prlsecy_cip_inds@ap.gov.in. iv. Minister of Industries & Commerce : ☛ See : Industries (95) 53
  • National i. a) Nodal Grievances Director : Shri Shyam Agarwal, Addl. Secretary, Min. of Commerce, Room-132, Udyog Bhavan, ND-110011. Tel : 2306 1971, Tel/Fax : 2306 2660, 2306 2858, e-m: ss.agarwal@nic.in b) CVO: Sri.Anil G Mukim, Tel : 011-2306 1818, 2410 2986 Fax : 011-2306 3460 c). Secretary, Min. of Commerce : Sri. Rahul Khullar ii. Directorate General of Supply & Disposals : a). Nodal Officer : Shri Surjit Lal, Dy. Director General (S), 5, Jeevan Tara Bldg., Parliament Street, ND-110001. Tel : 011-2374 3094, Resi : 2686 3421, Fax : 2334 0497, e-m : dgsd@dgsd.delhi.nic.in / surjitlal@dgsnd.gov.in b). Office of the Chief Controller of Accounts (Supply) : Shri.D.D.Deshpande, Sr.Accounts Officer, 16-A, Akbar Road, Hutments, ND. Tel : 011-2338 4586, Fax : 011-2338 4957 e-m : ccados@nde.vsnl.net.in iii. State Trading Corporation of India Ltd. CVO : Sri D S Gangwar, Jawahar Vyapar Bhavan, Tolstoy Marg, ND-110001. Tel : 011-2370 1049, Cell : 09871985861 Fax : 011-2370 1025, e-m : cvo@stc.gov.in iv. India Trade Promotion Orgn, CVO : Sri Neeraj Kumar Gupta, Pragati Maidan, Mathura Road. ND-110002. Tel : 011-2337 1144, Cell : 09871206697, Fax : 011.2337 1292, e-m : nkgupta@itpo-online.com v. Public Enterprises: Many public sector underatakings have signed the U.N. and Tranparency-sponsored Integrity Pact which means they are committed to transparency with regard to selection of consultants, contractors, choice of joint- venture partners, expansion of projects, compensation, etc. In these matters, they can be challenged. a). Dept. of Public Enterprises: Director of Grievances & CVO : Shri Rajendra Kumar, Director (PG), Public Enterprises Bhawan, Room : 405, Block 14, CGO complex, Lodi Rd.ND-110 003. Tel:2436 0624 Cell: 09868491077, e-m: rajendrakumar67@nic.in 54
  • b).Standing Conference of Public Enterprises (SCOPE) vi. Competition Commission of India: Statutory body to implement the Monopolies & Restrictive Trade Practices Act of 1969. All manipulation of prices, credit schemes, contracts and marketing techniques by the companies which put other firms in a disadvantage or cheat the buyer. Since, in the free market economy, competition should bring down prices and increase technology, whenever, we suspect some cartelisation or monopolising trends or unfair trade practices in the market, we can alert the Commission. Companies also can seek remedies from unfair competition. a) Sri. S.L. Bunker Das, Secretary, CCI, The Hindustan Times House,18-20, Kasturba Gandhi Marg, ND-110 001 Tel : 011 – 23704651, Fax : 011-23704652, e-m : cci-bunker@nic.in Website : competitioncommission.gov.in b) Sri. A.K.Chauhan, IRS, D.G., Investigations : He Holds the list of the companies on which there is an on-going investigation. Tel : 011-2617 2895, 2670 1671, Fax : 11-2610 7428, e-m : cci-akchauhan@nic.in c) Member: Dr. Geetha Gowri. D) Chairperson : Sri Ashok Chowla Tel : 011-2370 4647, Fax : 2370 4649 vii. Competition Appellate Tribunal (COMPAT) : A quasi- judicial body which could be appealed to, only by the Comission’s decision. ☛ See : Above : (CCI)International i. International Chamber of Commerce : Complaints against international private firms. The Indian firms can complain about unfair trade practices of multi-national firms to this body. They propose arbitration among the firms. Cours Albert ler, 75008, Paris, France. Tel : 00 33 1.4953 2828, Fax : 1.4953 2859 e.m: master@iccwbo.org ☛ See : Industries (95) 55
  • 38. COMMERCIAL TAXES : Fraudulent trade practices by the traders and corruption by the staff, not giving invoices, stock manipulations and black money.A.P i. Commercial Tax : Excise Bldg.Moajam Jahi Market Road, Hyd-01. Tel : 2460 2171, 2473 2351, Fax : 040-2461 8912 www.apvatonline.com a) Asst.Commissioner (Intelligence) : Dist. Office, Secunderabad. b) Sri. M. V. S. Chowdary, I.R.S. Addl. Commissioner (CT) (Enft) Tel : 040-2460 0731, e-m : addl_enft@apcommercialtaxes.gov.in c) Smt. Vasudha Mishra, Special Commissioner d) Secretary to the Commissioner: Sri. H. Arun Kumar e) Commissioner : Sri Suresh Chanda, IAS, e-m : commissioner_cct@ap.gov.in / cct@apcommercialtaxes.gov.in ii. Minister for Commercial Taxes : Sri Ramakrishna Konathala, Block-D, Floor-2, A.P, Secretariat, Hyderabad. Tel : 2345 4063, 3894, Cell : 9849048999, e-m : min_ct@ap.gov.inNational i. Central Board of Direct Taxes (CBDT) : ☛ See : Taxes (170)39. COMPANY SECRETARIES / COST & WORKS ACCOUNTANTS : In case of non compliance of our legislation applicable to private companies in terms of law, management, standards, quality and accounting procedures. Double or false accounts, illicit cash transactions, tax evasion and manipulations in repayment of deposits and interests. Complicity between the company secretary and the company owners to the detriment of the shareholders and the public is a punishable offence. 56
  • A.P i. Institute of Company Secretaries of India (ICSI): Hyd.Chapter : 6-3-609/5, Anandnagar Colony, Khairatabad, Hyderabad. Tel : 040-2339 9541 / 2339 6494 Exe. Officer, Sri Rajanala Chandra Sekhar Tel : 2339 9541 e-m : hyderabad@icsi.edu ii. Institute of Cost & Works Accountants of India (ICWAI): a) A.P. Chapter, Chairperson : Sri. A.S. Nageswara Rao : See Secretary Sri B.L. Kumar ☛ See : (National) (ii)National i. Institute of Company Secretaries of India : A statutory body under an Act of Parliament. a) Southern India Reg. Office : 4, Wheat Drofts Road. Nungambakkam, Chennai- 034 b) Disciplinary Committee and a Board of Discipline : ‘ICSI House’, 22, Institutional Area, Lodhi Rd. ND-110 003. Tel : 011- 4150 4444, 2461 7321, 22,23, 24, 2464 4431, Fax : 011-2462 6727, e-m : info@icsi.edu Website : http:// www.icsi.edu 1 Vice-President : Sri Datla Hanumantha Raju. 2 President : Sri Anil Murarka, e-m : president@icsi.edu 3 Secretary & CEO : Sri.N K Jain, e-m : nk.jain@icsi.edu c) A.P. Chapter : 1. Sri. Chirangeevulu Chairperson 2. Secretary : Sri. Ramakrishna ☛ See : Economic Offences (57) ☛ See : Investments (99) ii. The Institute of Cost & Works Accountants of India : 12, Sudder street, Kolkata - 700 016. (Established by an Act of Parliament) Tel : 2252-1031/34/35, 2252-602/1492/1619 Fax : 91-33-2252-1723, 7993,1026 : www.icwai.org President : Shri Brijmohan Sharma, Vice-President : Shri M. Gopalakrishnan a) Complaints to Board of Discipline : 1. Shri J.K. Puri - Presiding Officer 2. Shri Somnath Mukherjee – Member 57
  • 3. Shri Sudhir M. Galande – Member Shri Kaushik Banerjee [Director (Discipline)] – Secretary b) Complaints : Cost and Works Accountants (Procedure of Investigations of Professional and other Misconduct and Conduct of Cases) Rules, 2007 : See : Ministry Of Corporate Affairs, below e-m : avinash.srivastava@mea.gov.in40. COMPANY / CORPORATE AFFAIRS : Companies which close down without settling debts, deposits, salaries, etc. Manipulation of prices, share, insider information, unfair competition, false profits and other claims, insufficient information about the products, duplicates, piracy of brands and formulas, abuse of minority share holders, etc.A.P i. Registrar of Companies - Ministry of Corporate Affairs a) Shri D. Vijaya Bhaskar, Dy. ROC b) Sri. M.V. Chakranarayan, ROC, 2 nd Floor, 3-5-398, Kendriya Sadan, Sultan Bazar, Koti, Hyderabad - 500195. Tel : 040-24657937, Fax : 040-24652807, www. rochyderabad.ap.nic.in : 8080/rochyd, www.mca.gov.in/Ministry/roc.html - c) Resolution of disputes: Lok Adalt ii. National Stock Exchange of India Ltd.(NSE): It has the responsibility to ensure that all the companies listed file annual reports under the Rgistrar of Companies norms for the funds they raised. 3-6-322 Mahavir House, IInd floor Chamber : 203 & 204, Basheerbagh, Hyd-500029. Tel : 040-2322 7084, 2322 7085 Fax : 040-2322 7086 iii. Dept. of Corporate Affairs, GOI: 2nd Floor, CPWD Building. Kendriya Sadan, Sultan Bazar, Koti, Hyd - 500195. Tel : 040-2465 7937, 2465 2807, Fax : 040-2465 2807 e-m : roc.hyderabad@mca.gov.in iv. Employees’ Provident Fund (EPF) : to find out whether a company is paying Provident Fund or a similar trust. ☛ See : Employees’ Provident Fund Organisation (62) 58
  • National i. National Stock Exchange of India Ltd.(NSE): Exchange Plaza, Plot no. C/1, G Block, Bandra-Kurla Complex Bandra (E), Mumbai - 400 051. Tel : 022. 26598100 / 8114, Fax : 022 26598120, e-m : cc_nse@nse.co.in ii. Ministry of Corporate Affairs : a) Southern Region: 5 th Floor, Shastri Bhawan 26, Haddows Rd. Chennai- 600 006. Tel : 044-2827 1737, Fax : 044-2828 0436, e-m: rdsouth@sb.nic.in, rd.south@mca.gov.in b) Ministry Of Corporate Affairs, CVO: Sri. Avinash Kumar th Srivastava Room: 512, Shastri Bhawan, 5 Floor, th ‘B’ Wing, ’A’ Wing,5 Floor, ND-110001. Tel : 011-23389263, 23073734, Fax : 011-23389263, e-m : avinash.srivastava@mea.gov.in iii. a) Information and Facilitation Center : One can find out about the defaulting or vanishing companies and those which are closed, after collecting public money. Shri Surender Wadhwa Garage:14, “A” Wing, Shastri Bhawan, Rajendra Prasad Rd. ND - 110001. Tel : 011-2338 6110, http://www.mca.gov.in b) Mr. Paul Joseph, Economic Advisor, 5th Floor, Tel : 2338 5010, Fax : 2338 9088, e.m : ea.dca@sb.nic.in c) Directors of Grievances : 1. Shri.Rajesh Malhotra, Dy. Secretary, Room:538, Tel : 011 - 2338 4158, 2338 4660, 2338 4659, 2338 9403, Fax : 011-2338 2748 e-m : dsm.dca@sb.nic.in d) Nodal Grievance Officer & CVO : Sri Avinash K Srivastava, Jt. Secretary/CVO & PG Room : 509, Tel : 2338 3180, 2410 5445, Fax : 011-2338 9263 e-m:avinashsrivastava@mca.gov.in/ hq.delhi@mca.gov.in /oandm.dca@sb.nic.in e) The Coordination & Monitoring Committee of MCA & SEBI : Tracking the vanishing or defaulting companies. Tel : 011-2338 6110. http://www.mca.gov.in 59
  • f) Minister : Sri. Veerappa Moily. iv. a) Company Law Board : It became a National Company Law Tribunal (NCLT): It replaces both the Company Law Board as well as the Board of Industrial & Financial Reconstruction (BIFR). It is a quasi-judicial body. You may need the assistance of a Chartered Accountant or a specialised lawyer. To know about the terms and conditions of liquidation of a company whose shares are sold in the market. As a group of share-holders, you can apply to get investigated the affairs of a company and also to seek relief in case of losses or mismanagement. 3rd Floor, B-Block, Paryavaran Bhawan, CGO Complex ND-110003. Tel : 2436 3667, Fax : 2436 1235 e-m : clb@nic.in b) National Company Law Appellate Tribunal : Only on the advice of a specialist.Office : C/o Company Law Board v. Competition Commission of India : ☛ See : Commerce (37) ☛ See : Investments (99)International i. International Finance Corporation (IFC): The Indian firms and projects financed by it or which have its investment portfolio have to abide by certain international standards of behaviour in environmental, legal, financial, economic and social matters. a) India- Chennai : Sri. Ramesh Ramanathan, Head, IFC st Chennai, #31, Sudha Center, 1 Floor, Dr. Radhakrishnan Salai, Mylapore, Chennai - 600 020. Tamil Nadu Tel : 044-4566 4000, Fax : 044-4566 4001, e-m : ramanathan@ifc.org b) Head Office, Vibgyor Towers, 6th Floor, G Block, C-62 Bandra Kurla Complex, Bandra East, Mumbai - 400 051. Tel : 022-4230 2400, 4230 2401. 60
  • ii. The United Nations Commission on International Trade Law (UNCITRAL) : Vienna International Centre P.O. Box 500, A-1400 Vienna, Austria. Tel : 00 43-1- 26060-4060 or 4061, Fax : 43-1- 26060-581341. COMPLAINTS: * SEE : GRIEVANCES (83)42. COMPTROLLER AND AUDITOR GENERAL OF INDIA (CAG) : “To complain against all expenditure by the government, which is not according to prescribed rules, regulations and laws and are not in a spirit of faithfulness, wisdom and economy”- 4th PAC of Lok Sabha. Any public institution : all Central and State departments and offices, including departmental commercial undertakings such as the Indian Railways and Posts and Telecommunications, etc. This constitutional authority; submits its annual report to the President and to the state governors. It will concern itself only of the expenditure of the public money. It deals with private sector to the extent of public money received. It is a constitutional independent body whose decisions are not influenced by politicians nor by the bureaucracy.A.P i. Office of the Principal Accountant General: Against all local, state and central government bodies. If there is a doubt about the revenue loss to the governments, even private companies can be inspected (not audited) by the PAG. a) Principal Director of Commercial Audit & Ex-officio Member, Audit Board : Sri. Y. N. Thakare, AG’s Office Complex, Saifabad, Hyd-500 004 Tel : 2323 5131, e-m : mabhyderabad@cag.gov.in / thakareyn@cag.gov.in b) Sr. Dy. A. G. : (L.B. Audit & Accounts) : Sri. T. S Subramanian, 6-1-280/A, Flat :102, Garonda Appts., Opp. Padmarao Nagar Park, Secunderabad-25. Tel : 2324 4541, Cell : 9701622270, e-m : pag@ap.nic.in subramaniants@cag.gov.in c) Accountant General (Coml. & Receipt Audit) : Sri Israel Sadu AG’s Bungalow : 4, Plot 51-54, Huda Enclave Jubliee Hills, Hyd-33. Tel : 2323 2069, Resi : 2355 0670, Cell:9603848777 e-m:agauandhrapradesh2@cag.gov.in/ israels@cag.gov.in 61
  • d) Principal Accountant General (Civil Audit): Sri. Raja G N Sunder, Bungalow : 1, Tel : 2323 7275, Resi : 23542184 Cell : 9701189134, e-m : sunderrajagn@cag.gov.in / agauandhrapradesh1@cag.gov.in e) Principal Accountant General (A & E): Sri. V. Ravindran, Bungalow : 2, Saifabad - 500 004. Tel : 2323 2653, Resi : 2354 6596, Cell : 9490448650 e-m : agaeandhrapradesh@cag.gov.in/ ravindranv@cag.gov.in ii. Representative of the Head Quarters, CAG : M/s. Mehta Parveen, 17, Senor Valley, Film Nagar Road 13, Jubilee Hills, Hyderabad - 33. Cell : 9848092738, Resi : 2356 2219, e-m : mehtap@cag.gov.inNational i. a) Comptrolleur General of India : Sri. P.K. Mehtani, Senior Admin. Officer (PG). 9, Deen Dayal Upadhyay Marg, ND. Tel : 2350 9600 Extn : 412, Fax : 2321 9854 b) CVO : Smt Sonali Singh, Room : 717, C Wing, Lok Nayak Bhavan, Khan Market, ND-3 Tel : 011-24624613, Fax : 011-24619006, e-m : sonali@nic.in ii. CAG : 10, Bahadur Shah Zafar Marg, Indra Prastha Head Post Office, ND-110 002. Tel : 011.2323 0189 / 2323 5797 Fax : 11.2323 5446, e-m : webmaster1 @cag. delhi. nic.in, Website : www.cag.gov.in a) CVO : M.A. Khan Yusfi Tel : 233 5383, Fax : 2321 3478 b) Sri. Vinod Rai, CAG : 2, Kushak Road, ND-11. Tel : (R) 2301736043. CONSUMER’S COMPLAINTS : Where you pay a price for a service or goods, you have a right to ensure its worth corresponding to the price paid. There are a number of laws, including the Consumer Protection Act, which empower the consumer and there are agencies to check, verify and punish the infractions for all kinds of goods and services in public and private sectors. 62
  • One should search for appropriate authority in each department to complain. As a consumer, if you can complain against: any defect in the product or deficiency in the service rendered by the railways, insurance companies, banking, post, telephone, housing, investments,chit-funds, medical services; against any gross negligence of professionals like doctors, lawyers, chartered accountants, etc; against, hotels and restaurants, food adulteration, supply of defective agricultural inputs, like seeds and manures; or against the Commissioner of Provident Fund, etc. The district Forums and the State Commission for the redressal of the grievances of the consumers can issue non- bailable arrest warrants and attach properties. Example: the Delhi State Consumer Commission has ordered an LIC employee to pay compensation out of his salary for having abusively rejeced the claim of a customer. One can act as an association of consumers also. You can fill in a form and file the complaint directly without the help of an advocate. The Dist.Forum has jurisdiction to decide a dispute where the value of the goods or services and compensation does not exceed Rs.20 lacks. For cases worth from 20 lakhs to one crore are to be filed before State Commission, When it exceeds 1 crore rupees, only the National Commission has the jurisdiction. Ideally, the cases are to be decided within 90 to 150 days. Retired judges from the district to the Supreme court decide the cases.A.P i. Adalats: Every department is organising regularly Lok Adalats for settlement of disputes between the department and the consumer. You can find out from the concerned dept. website or from newspapers or by telephone. ii. a) President, Hyd District Consumers Disputes th Redressal Forum I, M.J. Road, Chandra Vihar, 9 Floor, Nampally, Hyderabad - 01. Tel : 040. 2473 3368 e.m : dist.forum_hyd1@ap.nic. in President : Sri Syed Abdullah 63
  • b) President, Hyd District Consumers Disputes Redressal Forum II Tel : 040-24747733, e.m : dist.forum_hyd2@ap.nic.in c) President, Hyd District Consumers Disputes Redressal Forum III Tel : 040-2474 6001 e.m.:dist.forum_hyd2@ap.nic.in President : Sri Laveti Kedara Chary d) R. R. District Consumer Forum : NTR Nagar, L.B.Nagar Hyderabad. Tel : 040-2404 7675, e.m. : dist.forum_rrd@ap.nic.in President : Sri. Ramakrishnareddyiii. State Consumer Disputes Redressal Commission: Eruvaka Bldg. Consumer Nyaya Seva Sadan, Khairatabad, Hyderabad - 04. Tel : 040-2339 4399, Fax : 2339 4399, e.m.: apscdrc@ap.nic.in / scdrc.ap.nic.in Website : scdre@ap.nic.in a) Registrar : Sri M.V.S. Krishnaji Rao Tel : 2331 7040, e-m : registrar.apsc@ap.nic.in b) Lady Member : Smt. M. Shreesha Tel : 2339 4399, Fax : 2339 4399, e.m.: apscdrc@ap.nic.in c) Male member : malemember.apsc@ap.nic.in d) Justice D. Appa Rao, President. Tel : 040-2339 1273, 2339 2350, 2339 2305, 2339 4399 e-m : president.apsc@ap.nic.iniv. Minister for Food, Civil Supplies, Legal Metrology and Consumer Affairs : ☛ See : Civil Supplies (32)v. NGOs : a) Dist. Consumer Information Centre, Secunderabad 6-1-121, Padmarao nagar, Secunderabad-29. Sri C.V.L. Narasimha Rao and Smt. C. Anuradha. Tel : 2750 5999 b) Apna Bhawan : Tel : 040-2323 3199 64
  • c) Mrs. Rajam Ganeshan, Consumer Movement, 3-5-273, Vitalwadi, Hyderabad - 29. Tel : 2326 0018, e-m : nghyd273@hotmail.com / consumercarecentre@yahoo.co.in d) Foundation for Research & Consumer Education: HIG-II, Phase, B-13, F-11, Baghlingampally, Hyd-500 044 e-m : consumerforce@yahoo.com Website : consumerforce.org e) Consumer Guidance Society. Secretary : Sri Ch. Diwakar Babu,1st Floor, Sri Devi Complex, YVR Street, Opp. Donka Road, Patamata, Vijayawada - 520 010. Krishna Dist. Tel : 0866.2583249, 2543258, Cell : 09440390370, e-m : consumersociety@yahoo.com f) Consumer Complaints Forum : www.clientcomplain.com; econsumercomplaint.in ☛ See Civil Supplies (32)National i. National Consumers Disputes Redressal Commission: th 5 Floor, A-Wing, Janpath Bhavan, Janpath, ND-110001. Tel : 011-23317690, 23712459 Tel & Fax : 2376 0107 e.m : ncdrc.nic.in, Website: http://ncdrc.nic.in a) Sri S. Hanumantha Rao, Public Information Officer & th Dy. Registrar, Room : 712, 7 Floor, ‘B’ Wing, Tel : 2332 9248 b) Shri H.D. Nautiyal, Appellate Authority & Registrar, th Room : 601, 6 Floor, c) Sri. Anupam Dasgupta, Member, C-I/15, Bapa Nagar, ND. Tel : 2371 6620 d) Justice K.S. Gupta, Member C-II/22, Bapa Nagar, ND. Tel : 2371 4006 e) Justice Ashok Bhan, President, 18, Akbar Road. ND Tel : 2332 7666, Fax : 2371 2456 f) CVO: Sri B.V.Sharma, Tel : 2335 8074, Fax : 2371 2456 65
  • ii Directorate of Public Grievances:2nd floor, Sardar Patel Bhawan, N D-110 001. Tel :011-2334 5545 Fax : 011- 2334 5637 e-m : secypg@dpgcs.delhi.nic.iniii. Dept. of Consumer Affairs : a) Consumers can lodge their complaints 1 Written complaints /Grievances at facilitation Counter at the reception, Gate : 6, Krishi Bhawan, ND-(From 9.00 a.m.to 5.30 p.m. 2. Through em : cpgrams-darpg@nic.in b) Nodal Officer (Consumer-related Grievances) : Dr. A. K. Mishra Director12- A, Jam Nagar House, ND-110001. Tel : 011-2338 6210. e.m. : dircoopca@nic.in c) For grievances (concerning non-compliance of Charter) Shri M.K. Parida IAS, Jt. Secretary, Room 365-B, Krishi Bhavan, ND-110001. Tel : 2338 6666, Fax : 2338 6322, e-m : js-ca@nic.in d) Nodal Grievances Officer : Dr. Kewal Ram, Sr. Economic Adviser, Room : 305, A-Wing, Shastri Bhawan, ND. e.m : ea.ca@nic.in, Tel: 2338 4840 e) CVO : Shri Rajesh Kacker. Tel : 2338 3027, Fax : 011-2338 6575, Cell : 09871278836, e-m : as-ca@nic.in f) Minister of State(Independent charge) : Prof K.V. Thomasiv. NGOs: a) Consumer Guidance Society of India, (CGSI) : Legal Aid Committee & Testing Committee Block J, Mahapalika Marg, Mumbai-1. Fax : 022-2265 9715 / 022-2262 1612, e-m : cgsibom@bom4.vsnl.net.in, website : www.cgsiindia.org b) Consumer Coordination Council : 62, Qutab View Apartments, Shaheed Jeet Singh Marg, N D-110 016 c) Manushi : C-174, Lajpat Nagar-1, ND-110 024. d) Common Cause : C.C House, 5, Institutional Area, Nelson Mandela Marg,Vasant Kunj, ND-110 070 or A-31, Westend ND. 66
  • International i. Consumers International, London : In case of products from multinational firms and brands. C/oCGSI, Mumbai-1 ii. OECD Guidelines for Multinational Enterprises and Consumer Interests: Copies can be obtained from : OECD : Chateau de la Muette, 75015 Paris, France. iii. International Chamber of Commerce Crime Services: Sri P. Mukundan, Director, Maritime House, 1 Linton Road, Barking, Essex IG11, 8 HG UK. Tel : 0044 208 591 3000, Fax : 208 594 2833, webmaster_ccs@iccwbo.org44. CO-OPERATIVE SOCIETIES : Complaints against mal functioning, irregularities and corruption. Every cooperative office must have a complaints book and the name of an officer to whom one can complain. If you are not satisfied or if there is no reply, you can either approach the Cooperative Tribunal or the Ombudsman of the Reserve Bank of India.A.P. i. Complaints aginst the functioning of the weavers’ cooperative societies. A.P State Handloom Weavers Co-operative Society Ltd. (APCO): a). Jt. Registrar, Tel : 23220571. b). General Manager : Tel : 2322 4397. c). VC& MD : Tel : 23220981 ii. A.P. Washermen’s Cooperative Societies Federation a) Sri M. Purushotham Reddy, IAS Managing Director, Tel : 040-2339 1274, 2339 9094, 2331 9313 e-m : md_apwcosfed@ap.gov.in b) Dr. A. Vidya Sagar, IAS Chairman, Tel : 040-2339 1274 e-m : chairman_apwcosfed@ap.gov.in iii. AP Women’s Cooperative Finance Corporation : Smt. Anupama Singh, MD, Tel : 040-2373 2597, 2356 7365 Tel : 2373 5435 e-m : md@apwcfcltd.org iv. Registrar of Co-operative Societies: Sri K. Devanand, IAS Gruhakalpa Building, Mukharram Jahi Road. Nampally, Hyd-01. Tel : 2473 2164 /65 / 040-24613043 - 24613041 e-m : aprcs@ap.nic.in / comm_coandrcs@ap.gov.in 67
  • v. Co-operative Tribunal : Only member of the Co-operative th Societies can appeal. 7 floor, Chandravihar, Nampally, Hyd-01 Chairman : Tel : 24617090 vi. Ombudman of RBI : After a month of efforts with the Registrar : ☛ See RBI (14) vii. Sri Kasu Venkata Krishna Reddy,Minister for Cooperation: K- Block No.115, Ground Floor, Tel : 040-23450371, 23450348, e-m : min_coop@ap.gov.inNational i. National Cooperative Development Corporation : CVO: Sri. Pramod Mathur 4, Siri Institutional Area, Hauz Khas, ND-110016. Tel : 011-26851780, 26122439 Fax : 011-26516032 e-m : cdadmin@nede.stpnsoft.net ii. National Council for Coop. Training : CVO : Sri M Zargar, 3, Siri Institutional Area, August Kranti Marg, Hauz Khas, ND-14. Tel : 011-26861150, 26861007, Fax : 011-26512062, e-m : ncct@ho.coopindia.com iii. National Federation of State Coop. Banks : CVO : Sri. R H Singh, 5th floor, J.K. Chambers, Plot : 76, Sector-17, Vashi, Navi Mumbai-400 703. Tel : 022-2789 2741, 2789 2738, Fax : 022-2789 2604 iv. National Cooperative Agriculture and Rural : rd CVO : Sri G.P. Gupta,Takshshila (3 Floor) Madhavdas Pasta Road, Dadar (E) Mumbai-14. Phone : 022-4147753, Fax : 022-4147954 v. National Cooperative Consumers Federation of India: CVO: Sri K.S. Bariar,Deepali Building, Nehru Place, ND-110019. Phone : 011-26423195,011-26423195, Fax : 011-26470998, e-m : nccf5th@sify.com vi. National Cooperative Union Of India : CVO: Sri Mohan Mishra 3, Siri Instituional Area August Kranti Marg, ND-110 016 Tel : 011-26563703 Cell : 09811773180, Fax : 011-265637003, e-m : ncui.pr@gmail.com 68
  • 45. CORPORATOR / COUNCILLOR : S/he is considered as public servant i. Under Right to Information Act: One can write to Public Information Officer (PIO) and later, to the Appellate Information Officer of the GHMC to find about their commissions and omissions. Even the quantity of sports material distributed and the relations with the contractors of the local works in the ward could be verified. The facts can be discussed in the Areas Sabhas, without being a member of the Ward Committee. ii. a) Mayor b). Municipal or Corporation Commissioner, GHMC : ☛ See : GHMC (93) iii. In case of collection of funds by force or threat : complaint to the local Station House Officer of the Police station or directly to the Assistant Commissioner of Police (ACP). ☛ See : Police (135) iv. Lokayukta : Corrupt practices with contractors or with officers. ☛ See Lokayuktha (113)46. CORRUPTION : Currently the Prevention of corruption Act, 1988 and the prevention of Money Laundering Act, 2002 along with the Income Tax laws are inadequately tackling the corruption issues. Many national and international firms, including Indians have signed the Transparency & Integrity Pact sponsored by Transparency International under the endorsement of the UN. Under this Pact, many firms, including the PSUs have nominated the Independent External Monitors. The Monitors can intervene in all trade relations and contracts to prevent corruption and also inform the Chief vigilance Commissioner. Therefore, initially, in case of any private or public firm, you can search for the Nodal Grievance Redressal Officer or the Vigilance officer or the Independent External Monitor to complain.A.P i. Vigilance & Enforcement Dept. : There are 16 regional offices. They will shortly have the functions of a police station i.e. to receive complaints and 69
  • directly enforce all provisions of the Indian Penal code and the Indian Criminal Procedural Code, like any police station. Otherwise, at present, it does not enforce, though its investigating functions are powerful; it only reports the results of investigation to various departments and to the government, requesting them to take action. It is almost an advisory body; it cannot even arrest. The proceedings and the results of their investigations could be obtained under Right to Inofrmation Act, 2007. a) District Vigilance & Enforcement Officer: Tel: 2322 0350 9th Floor, B.R.K. Bhawan, Govt. Offices Complex, Tank bund Rd.Hyd-29. Fax: 2322 1917. e-m : director_ve@ap.gov.in. b) Vigilance & Enforcement Office : ‘G’ Block, Secretariat, Hyderabad-022. Tel : 2345 3765, Fax : 2345 0084, e-m: vehqrs@ap.nic.in1. Dir. Gen. : Sri. S.K. Jayachandra, IPS, Tel : 2474 5132/50052. Director : Sri Madan Mohan, IPS, Fax : 23221917 / 234010813. Inspector General, Civil Supplies : complaints against smuggling of rationed commodities, like rice. ☛ See : Civil Supplies (32)4. Dy.Dir.(Vig.) Dr.Srinivas Rao, Town Planning. Tel : 2322 8231ii. Anti-Corruption Bureau (ACB) : ☛ See : Anti-Corruption Bureau (9)iii. A.P. Vigilance Commissioner : ☛ See : Vigilance & Commissioners (182)iv. Nodal Officer for “Whistle Blowers” : For protection against harassment. Sri M. Mahender Reddy, I.G. Intelligence Dept. Lakdi-ka-pool, Saifabad, Hyd - 500 004. Tel : 040-23233796, 2323 3513, 23417717, Cell : 94406 27229, Fax : 040-2324 3683, e.m : ig@int.appolice.gov.inv. Income-Tax : Disproportionate assets and other indicators of corruption.All real estate transactions in excess of Rs.30 lakhs are to be reported by the Registrars of properties to them. ☛ See : Income Tax (94) 70
  • National i. Central Vigilance Commission (CVC) : ☛ See : Vigilance & Vigilance Commissioners (189) ii. Enforcement Directorate (ED) : Looks into misuse of funds and violation of financial regulations of the private firms. Shri S.S. Bajpai, Special Director, 6 th Floor, Lok Nayak Bhawan, Khan Market, ND. Tel : 011-24690615, Fax : 011-24631847, e.m : ens-dte-hqrs@hotmail.com iii. Financial Intelligence Unit (FIU) : It processes and disseminates information on suspect financial transactions to enforcement agencies across the world. The Registrars of property have to report all real estate transactions to them. ☛ See : Economic Offences (57) iv. Central Bureau of Investigation (CBI) : ☛ See : CBI (22) v NGO : Janaagraha : www.ipaidabribe.com47. CULTURE, ART, CULTURAL CENTRES, MUSEUMS, MONUMENTS : Occupation of cultural sites. Art Galleries Maintenance, Thefts, Degradation : Encroachments. MalpracticesA.P i. Salar Jung Museum : Thefts, sale of the objects in the market, replacement of the originals with duplicates, manipulations at the ticket counter, etc. a) CVO : DR. Ghanshyam Kusum, Hyd-500 002. Tel : 040-24523211-13, Cell : 09848076618, Fax : 040-2457 2558, e-m : kusumsjm@yahoo.co.in b) Sri Nagender Reddy, Director : e-m : salarjung @hotmail.com www.salarjungmuseum.in. ii. Methodology and quality of selections in awards: Andhrapradesh State Film, Televison & Theatre Development Corporation Ltd. : 10-2-1, A.C. Guards FDC Complex, Hyderabad-28. Tel : 2331 5932, 2339 5187, Fax : 040 2339 8024 71
  • iii. Archaeological Survey of India : Some historical places in the state are under the management of ASI. Complaints about them should go to them. Hyderabad. Tel : 040-2465 8124 ND : Tel : 011-23012836-37, www. asi.nic.in iv. Directorate of Archaeology and Museums : Commissioner Dr.Prof P. Chernna Reddy, Gunfoundry, Hyd-500 001 Tel : 23231269 Tel/Fax : 040-23234942 Cell: 98492 54956 v. The Indian National Trust for Art and Cultural Heritage (INTACH) : 7-1-216/1, Ameerpet, Begumpet, Hyd-500016. Tel : 040-23730885 e-m : intach@apsu.ap.nic.in vi. Dept./ Directorate of Cultural Affairs : Management of Ravindra Bharathi. Sri. B.Venkatesam, IAS, Director Tel : 040-23234353, 23242482, 23370246, Fax : 23212832 e-m : department_culture@rediffmail.com / departmentculture@hotmail.com AP State Cultural Council: Chairman. Annual awards Tel+Fax: 040-2321 4603 e-m: apscc_hyd@yahoo.com vii. Dr S.Chellappa,IAS Principal Secretary, Culture, D-Block, nd 2 Floor, Room : 221A. Tel : 040-2345 6717, 2345 4966, 2354 6189, e-m: susaichellappa@hotmail.com viii. Minister I & PR, Cinematography, A.P. Film, T.V. & Theatre Development Corporation : Smt. D.K. Aruna, D-Block, Room : 151. Tel : 040 - 2345 3220 / 2345 0872 ix. Minister for Tourism & Culture : ☛ See : Tourism (180)National i. Auroville Foundation CVO : Shri M Ramaswamy : P.O. Auroville, Distt. South Aroct Auroville -605101 (T.N) Tel : 0413-2622259 Cell : 09445191379 Fax : 0413-2623496 e-m : secretary@aurovillefoundation.org ii Asiatic Society CVO: Shri Swapan Kumar Das 1, Park Street, Kolkata - 700 016 Tel : 033-22290779 Cell : 033-22497250 e-m : aslibcal@cal.vsnl.net.in 72
  • iii. Delhi Urban Art Commission, CVO: Sh Dina Nath, India Habitat Centre Core- 6-A, Lodhi Rd. Nd-100 003 Tel : 011-24619593 Cell: 09811992009 Fax : 011-24648970, e-m: duac74@hotmail.comiv. National Council of Science Museums, CVO: Sri. B.Dasgupta, Sector V, Block GN, Salt Lake City, Calcutta - 700001.Tel : 033-23576451 Cell : 094330 16757, Fax : 033-23576451 e-m : bdasgupta@ncsm.gov.inv. CVO Indian Museum, 27, Jawaharlal Nehru Road, Kolkata-700 076.vi. Archaeological Survey of India: a) Sri. Pravin Srivastava, Addl. Director General (Administration, Planning, NMMA, NCF, Vigilance, Information Technology, Parliament related matters, Budget & Accounts, Rajbhasa, Cordination and ACP Scheme) Tel : 23012058, Fax : 23014456, e-m : adg1.asi@gmail.com b) Dr. B. R. Mani, Jt. Director General (Excavation/ Exploration, Underwater Archaeology, Antiquities, Epigraphy, Museum and Exhibition, Publication, Monuments, Conservation) Tel/Fax : 23015428, e-m : jdg2.asi@gmail.com c) Sri. D.R. Gehlot, Jt. Director General (Institute of Archeology,Cultural Exchange programme, Central Archaeological Library, Establishment Appellate Authority, RTI, World Heritage) Tel/Fax : 23013226, e-m : jdg3.asi@gmail.com d) Director General : Dr. Gautam Sengupta, Janpath, ND-110011. Tel : 23013574, 23015954, Fax : 23019487, e-m : directorgeneralasi@gmail.com / dga.asi@gmail.com, www.asi.nic.invii. Indian Council of Philosophical Research: CVO : Dr. Surender Kumar Yadav : Darshan Bhawan, 36, Tughlakabad Institutional Area, Mehrauli Badarpur Road, N D-110062. Tel : 011-26057387, 29051762, Fax : 011 - 26057387, e-m : icpr@del2.vsnl.net.in 73
  • viii. Centre for Cultural Resources and Training, CVO: Sri Surendra Kaul Bhawalpur House, Bhagwan Das Road, ND-110001. Tel : 3382300, Fax : 3382757 ix. Lalit Kala Akademi, CVO: Dr. (Miss) Usha Bhatia, Rabindra Bhavan Ferozshah Road, ND-110001. Tel : 011-23385135, Fax : 011-23009290, e-m : lka@lalitkala.gov.in x. Sahitya Akademi CVO: Rabindra Bhavan, Ferozshah Road, ND-110001. Ph : 011-2303899, Cell : 098180 57027, Fax : 011-23382428, e-m : dsrmbhan@gmail.com xi Indian Council of Cultural Relations: CVO: Ashok Das, Azad Bhavan, Indraprastha Estate, ND-110 002 Tel : 011-23379249, 23379314, Fax : 011-23379509, e-m: ddgo@iccrindia.net xii. Ministry of Culture: “C” Wing, Shastri Bhavan, ND-110 001 Tel : 2384 589 / 2338 4442 a) Nodal Grievance Officer, Shri Vijay S. Madan, Jt. Secretary, Room : 218, Tel : 2338 1396, Fax : 2338 3212, e-m:vijaymadan.office@gmail.com b) CVO: Dr.(Ms.) T. Kumar, Room : 334, Tel : 011-2338 1198 Cell : 09899811334, Fax : 011-2338 2907, e-m : tghoshk@gmail.com c) Ms. Kumari Selja, Minister, e-m : kumari.selja@nic.in48. CURRENCY : Information to be passed on for strong and rapid action.A.P. a) Sri. C. Jayaram Reddy, S.P. (N) Counterfiet currency notes. Cell : 9440627234 Tel : 2330 7256 Resi : 27737799 Fax : 2323 7474 (Addl.DGP) b) State Level Committee: Chairperson : Sri. A. Sivanarayana, Addl.DGP, CID, Cell : 94407 00666, Tel : 2324 2424/, 2700 2522 / 2785 3561 ® Fax : 2323 7474 ☛ See : Economic Offences (57)49. CUSTOMS : ☛ See : Excise (70) 74
  • CHEATING,50. CYBER CHEATING, CRIMES : Cheating and fraud through e-mails and letters, false news about your winning lotteries, prizes, foreign funds, trafficking in women, inducement into prostitution, pornography, etc.A.P i. Cyber Police Station : S.P., Sri. Ram Mohan ii. Cyber Crime Division : (Formerly: Cyber Cell) : City Crimes Records Bureau (CCRB) in CID. e-m : cybercell_hyd@hyd.appolice.gov.in a) Inspector : Sri T.S. Umamaheswara Rao, Tel : 2785-2040 Cell : 9490616-827 b) Inspector : Sri. G. Venkatesham, Tel : 2785-2040, Cell : 9490616-010 c) ACP : Mohammed Iqbal Siddiqui, Tel : 2785-2040, Cell : 94906 16168 d) DCP : Sri J. Satyanarayana, Tel : 2785 2625, e-m : hydcrime-branch@gmail.com e) Sri N. Balaji Rao, SP, Cyber Crime, CID Cell : 94407 00844 / 94407 00833 e-m : spcyber@cidap.gov.in f) Sri Ramana Murthy, Addl. DIG, Cyber Crimes, CID Tel : 2324 0663, 2330 3091, 2323 3027, Cell : 9440627672 e-m : cyber-crimeps@cidap.gov.in/ dirscrb@cidap.gov.in / igpcr@cidap.gov.in iii. State Cyber Appellate Tribunal: Under I.T. Act, 2000, the Principal Secretary, I.T.Dept. has judicial powers to try the cyber offences directly. a) Presiding Officer : Sri. D. Venkatachalam b) Principal Secretary, I.T. Dept. Room-431, D-Block, 3rd floor, A.P. Secretariat, Hyderabad - 500 022. Fax : 040. 2345 0103, e-m : prisecy_itc@ap.gov.in or jtdir_infra_itc@ap.gov.in,☛ See: Information (96) c) Central Cyber Appellate Tribunal, Registrar : Sri. R.K. Uppal, N D. 75
  • iv. Private Investigation of Cyber Forensic Crimes Integrity of documents, sim card software piracy, plagiarism and data modification, audio- video authentification, e-mail tracking, internet frauds, etc. ☛ See : Police (135)National st i. Cyber Crime Investigation cell : Annex III, 1 Floor, Office of the Commissioner of Police, D.N. Road, Mumbai - 400001. Tel : 022 - 22641261, e.m : officer@cybercellmumbai.com ii Cyber Crime Investigation Cell, CBI : ☛ See : CBI (22) iii Internet Incefitions : National Technical Research Organisation (NTRO) Complaints to DOT. : ☛ See : (175.v)51. DEFENCE ESTABLISHMENT AFFAIRS : Leakage of defence secrets, Mis-use of Funds, Materials. In case you observe any malpractices by the private sector in obtaining contracts from the Defence government, deficiencies in procuring the raw material from the public or leakage of information on sensitive aspects of production, delivery and stocking. Black marketing of defence related materials. Only corporations that signed the Integrity Pact (IP) should deal with defence procurement. The CVC - appointed Independent External Monitors (IEM) should be contacted. Problems of ex-servicemen.A.P i. DRDL : Kanchanbagh, Opp. DRDL Old Gate, Hyderabad - 500 058. Tel : 040-2434 7621, 2434 7622, Fax : 040-24347623, e.m : cdard-hyd.cgda@hub.nic.in a). CVO b). IEMs ii. Mishra Dhatu Nigam Ltd: a) CVO: Sri. P. Ravi, P.O. Kanchanbagh, Hyderabad-58. Tel/Fax : 040-24340291, 24340001, Cell : 09949099646, e-m : cvo.midhani@ap.nic.in b) IEMsNational i. Ordnance Factory Board : a). CVO: Sri. A B ROY 10-A, Shahid khudiram Bose Road, Calcutta : 700 001. Tel : 033-22439110, Cell : 09883046868, Fax : 033-22483359, e-m: cvo.ofb@nic.in b). IEMs 76
  • ii. Defence Research & Development Organisation : a) Shri. R.K.Chauhan, Addl. Director, Dept. of Plan and Coord., 339, B-wing, Sena Bhawan, N D-011. Tel : 011-2301 3864, Fax : 011-2301 3248, e-m : duodelhi@yahoo.co.in b) Nodal Officer : Dr. Narendra Kumar, Director, Directorate of Personnel (DoP), DRDO Hq. Room : 217, “A” Block, 2nd Floor, DRDO Bhawan, Rajaji Marg, ND - 110011. Tel : 2301 3335, Resi : 2611 1023, Fax : 2301 4576, e.m : manja@drdohq.res.in/manja@drdohq.res.iniii. Dept. of Defence Production and Supplies : a) Director of Grievances : Defence Research & Development : Sri Gautam Chatterjee, Jt. Secretary (Estt/ PG), Room : 108-B, South Block, N D-011. Tel : 23011553, Fax : 011-23018832, e-m: gaucha1@rediffmail.com b) CVO : Sri V Somasundaran, Tel : 011-23012470, 011-23013694, Fax : 011-3011587, e.m : vsomasundaran@hotmail.com c). IEMsiv. Army : Demand of explanation under RTI. Contact along with a local D/IPO of Rs 10/- and attach your proof for being a citizen of India. a) Addl. D.G. : of Army Education, RTI Cell, G-6, D-1 Wing, Sena Bhawan, Integrated Headquarter of MoD (Army), DHQ PO, ND-110 011. Tel : 011 23019585, Fax : 011-2333 5675 b) The Appellate Authority for Integrated HQ of MoD (ARMY) : Provost Marshal & Appellate Authority, Adjutant General Branch, Room : 421-A, ‘B’ Wing, Tel : 011 2301 8868 c). Armed Forces Grievances Redressal Commission : Going to be set up soon on the instructions of the Supreme Court of India. Presided by a retired Supreme Court judge, it will look into the grievances of serving or former members of the Army, Navy and Air Force or their widows or family members to make suitable 77
  • recommendations to the government. When formed, one can get the details from the Websites of the Central Government or the Army, Navy and Air Force websites. Directorate of Naval Training, 336a, C Wing, Tel : 011 2301 0547 / 2379 3142, Fax : 011-2301 0319, e-m : dnt-navy@nic.inv. Ministry of Defence : a) Director of Grievances : Shri Arun Kumar Bal, Jt. Secretary (Estt. & PG) Room : 97, South Block, ND -110 011, Tel : 2379 2043, e-m : jse@nic.in b) CVO : Sri Ashok Kumar Gupta, Tel : 23011804, 24643456, Fax : 011-23015933, 011-23012304, 011-23015444, e-m : akgupta47@gmail.com c) Sri M.M. Pallam Raju, Minister of State for Defence d) Sri A.K. Anthony : Union Minister for Defence ☛ See : below (viii.b)vi. Grievances of the Defence Pesonnel : So far, there is no grievance redressal mechanism as far as their service conditions and remuneration are concerned. The Supreme Court has instructed the Central Government to set up one soon with a retired judge. Please consult Defence related department websites. The only option is to file a writ petition in the Court. a) Public Grievances & CVO : e-m : cvo@nic.injss@nic.in b) Public Grievances Officer e-m : manja@drdohq.res.invii. Indian Air force : Air Headquarters, Vayu Bhawan, ND-110 011. Tel : 2301 2579, Fax : 2301 8981viii. a) Shri Sundram Krishna, Advisor to Raksha Mantri :107, South Block ND. Tel : 2301 2286, 2301 9030, Fax : 2301 5403 b) Shri A.K. Antony, Defence Minister, Room : 104, Tel : 23019474 78
  • 52. DHARNA, RALLEYS, PROCESSION, RASTA - ROKO, STRIKES : Illegal, PROCESSION, violent, inconvenient and cause damage to the public. A citizen can compalain to the police and can claim damages for inconvenience,harassment, violence and vandalism, violence caused from the political parties or other organizations or individuals. There is a clear High Court Judgement about it. i Police ii. High Court Writ Jurisdiction53. DISASTER MANAGEMENT : In natural or man-made emergency situationsA.P i. AP State Disaster Mitigation Society: a) Control Room : Tel : 040- 2345 1043, e-m : commr_relief_rev@ap.gov.in / disastermanagement.ap.gov.in b) Addl. Commissioner : Tel : 2345 2144 e-m : Trkrao52@hotmail.com / addlcommr_relief@ap.gov.in c) Sri N. Siva Sankar, IAS Commssioner, Disaster Management & EO Prl. Secy. Tel : 040-23456005 / 2277 Fax : 040-23452044 e.m : commr_relief_rev@ap.gov.in d) Sri M. Shashidhar Reddy Vice Chairman, Tel : 2670 1701 OSD To VC, Tel : 2670 1704, PA To VC, Tel : 26701707 / 6005 e) Dr. Manmohan Singh Prime Minister Chairman : ☛ See : Prime Minister, PMO (144) ii. Sri K.Kishan EE Disaster Management (GHMC) Cell : 9000911843 ☛ See : GHMC (93) iii. Minister for Revenue, Relief, Rehabilitation, ULC : ☛ See : Taxes (170)National i. Rehabilitation Industries Corpn. Ltd : Dr. Rajib Chakraborty, 25, Mirza Galib Street, Calcutta-700016. Tel : 244-1181 Fax : 033-242-9770 79
  • ii. Rehbilitation Council of India, CVO: Sri. Mahesh Chandra B-22, Qutub Institutional Area ND-110016, Tel : 011-2653 2816 Fax : 011-2653 429154. DOCTORS, MEDICAL, NURSES, MEDICAL REPRESENTATIVES : Complaints against their unethical practices like revealing personal secrets to others; Accepting commissions from medical shops and Testing and diagnostic laboratories; Demanding and accepting direct or indirect monetary benefit or important gifts from pharmaceutical firms or from the medical representatives. Gross negligence in attending to the patient; Misbehaviour with the patients. You can verify the professional qualifications and their specialisations under “IMC (Professional Conduct etiquette and ethics) Regulations, 2002”A.P i. Association of Surgeons of India : Complaints against the surgeons’ professional misconduct or gross negligence. www.asindia.or www.asiindia.org a). 1. President : Dr. Jyothi Ramalingam 2. Hon. Secretary Dr. A. Rathnaswami 3.Organising Secretary : Dr. Mohan Gupta C/o. Gandhi Medical Hospital, Hyd. Tel : 2770 2222. b). 21, Swamy Sivananda Salai, Chepauk, Chennai - 600 005. Tel : 2538 3459, 25381685, 2538 5584, Fax : 044-2536 7095, e-m : asi@md5.vsnl.net.in / asi_25@bsnl.in ii. Indian Medical Association : IMA Bldg. Esamia Bazaar, Sultan Bazar, Hyd- 27. IMA State Office: Tel: 2465 3652 a). State President : Dr. Suresh Gutta, Gutta Eye Clinic, New Science College, Ameerpet, Hyd-500 073. Cell : 98480 23427 e-m : imaapstate@yahoo.co.in, drguttasuresh@gmail.com b) State Secretary : Dr.Shyam Sunder Kasapa, 101, IMA Bldg. Tel : 23733909 Cell : 98407 97013 c) Hon. Secretary : Dr. M.S. Haribabu, AMS Hqrs, 105, IMA Bldg. Cell : 9849030585 d) Hon. Secretary : Dr.E.Prabhavathi,1-1-727/A, Gandhi Nagar, Canara Bank Rd., Hyd-80 80
  • e) Dr. C.S.Srinivas Raju : National Jt. Secretary, IMA Sri Sidhardh E.N.T. Hospital, N.R. Pet, Eluru - 6. Tel : 08812-223469 Cell : 0949017256 e.m:sraju_ent@yahoo.com / csrajuent@gmail.com f) Dr. J.A. Jayalal, Hon. Secretary IMA CGP HQ IMA Bldg. Doctors Colony Via – Bharathi Nagar First Main Road, Off. Mudichur Road, Tambaram, West Chennai - 600 045. Tel : 044 - 29000324, 29000325, e-m : imacgp.chennai@yahoo.com, lapsurgeon2001@yahoo.co.in, www.imacgpindia.orgiii. Andhra Pradesh Medical Council : In case of inadequate or absent infrastructural medical facilities in teaching hospitals. Enquiries about equivalent foreign medical qualifications. It is a semi-official body. P.B.523, Sultan Bazar, Hyderabad - 500 095. Tel : 040 - 4657639 e-m: apmc@apmedicalcouncil.com www.apmedicalcouncil.com a) Registrar : 2-4-17, Road No.7, Snehapuri Colony, Hyderabad - 500 035. Tel : 6557 7343, Cell : 99899 24660 Resi : 24036660 b) Vice-Chairman: Dr. K. Ramesh Reddy c) Chairperson, Dr. I. Ravinder Reddy : 7-1-79/A & S.V.R Hospital, Dharamkaran Road. Ameerpet, Hyderabad - 500 016. Tel : 98480 71224 d) Chairperson, Ethics Committee : Dr. Bala Madaiahiv. In case of public hospitals personnel: Vigilance Officer: Andhra Pradesh Vaidya Vidhana Parishad, Kothi, Hyderaabd-1. Tel : 2465 6040, 2465 2741, e-m : apvvp@ap.nic.in.v. Unprofessional behaviour of the nurses. a). Andhra Pradesh Nurses, Midwives, Auxiliary Nurse-Midwives & Health Visitors Council, Sultan Bazaar, Hyd-500 095 Tel : 040-2465 8569, Fax : 040 2465 3198 b) Complaints against the staff nurses : Commissioner, Family Welfare : Smt. Y. SriLakshmi, http//dh.ap.nic.in 81
  • vi. A.P. Medical and Sales Representatives Union (APMSRU): In case of complaints against Medical Representatives. 3-1-444, Nimboli adda, Kachiguda, Hyd - 500 027. Tel : 2465 1618, 9440065740, e.m : apmsruoo@yahoo.co.in vii. Sri D.L. Ravindra Reddy, Minister for Medical Education, APVVP & Hospital Services, Health, Family Welfare, Arogyasree, Health Insurance, 104, 108 and Medical Infrastructure : ☛ See : HealthNational i. Dental Council of India : Aiwan-E-Galib Marg, Kotla Rd.Temple Lane ND-110002. Tel : 011-2323 8542, 2323 8542, 2323 6740, 2323 6740, Fax : 011-2323 1252 e-m : secretary@dciindia.org, www.dciindia.org a) 1. Dr. Anil Kohli, President, DCI, 2. Dr. Mahesh Verma, Vice President, DCI, 3. Maj. Gen. (Retd.) Dr. P. N. Awasthi, Secretary b). C.V.O. ii. All India Ophthalmological Society (AIOS) : Complaints against eye specialists. Dr. Lalith Verma, Hon. Gereral Secretary, Room - III, OPD-Block, Dr. Rajendra Prasad Centre, All India Institute of Medical Sciences, Ansarinagar, New Delhi - 110029. Tel : 011 - 2658 8327, Fax : 011-2658 8919, e.m. lalithverma@yahoo.com aiossecretariat_@yahoo.co.in iii All India Institute of Medical Sciences : CVO : Dr. R S Shukla, Room : 150 A, Nirman Bhawan, Maulana Azad Road, ND. Tel : 011-26588 777, 2658 8266, Fax : 011-2306 1706 iv. Indian Medical Association (AIMA) : I.M.A. House, Indraprastha Marg. ND-110 002. Tel : 2337 0009, 2337 8819, 2337 8680, 2337 0492, 2337 8428, Fax : 011-2337 9470, 2337 9178, e-m : inmedici@vsnl.com/ imaadmin@mediclick.com Website : imannational.com President : Dr. Dindayal Naidu e-m: nationalpresident.imahq@gmail.com 82
  • v. Medical Council of India (MCI) : It is a statutory body. The Grievance Cell manned by an officer of the rank of a Deputy Secretary receives the complaints and they are personally handled by the Administrator. Complaints to be sent by post. Pocket-14, Sector - 8, Dwarka, Phase -1, ND-110 077 Tel : 011-2536 7033, 2536 7035, 2536 7036, 2536 7037, Fax : 01-2536 7024, 2536 7028, e-m : mci@bol.net.in Website : www.mciindia.org a) RTI : Tel : 2536 7040, e-m : rti@mciindia.org b) Registration : Tel : 011-2536 7013 e-m : registration@mciindia.org c) Ethics : Tel : 011-3222 3122, e-m : ethics@mciindia.org d) Chairman : Dr. K.K. Talwar e) Dy. Secretary (Grievance Cell) f) C.V.O, Smt. Simmi R. Nakra, Alwan-E-Ghalib Marg, Kotla Road, ND-02. Tel : 011-25367041 Cell : 09868535222, e-m : cvo@mciindia.org v. Indian Nursing Council, CVO : Sri V P Sharma, Combined Councils Bldg. Kotla Road, Temple Lane, Wan-e-Galib Marg, ND. Tel : 2323 5619, 2323 5570, Fax : 2323 6140 ☛ See : Health (84) vi. Complaints Against Veterinary Doctors, Colleges: a) Andhra Pradesh Veterinary Council, Directorate of Animal Husbandry, Hyderabad - 500 028. b) The Veterinary Council of India, A-wing, 2nd Floor, August Kranti Bhawan, New Delhi. Website : www.vci-india.in See : Animals55. DRINKS, SOFT, ALCOHOL, COFFEE, OTHER BEVERAGES: Quality, prices, wineshops, belt shopsA.P i. Health & Sanitary Inspectors : ☛ See : GHMC (93) ii. Institute of Preventive Medicine : ☛ See : Health (84) iii. A.P. Beverages Corporation Ltd. : Monopoly of Alcoholic drinks 83
  • a) Sri P. Sanjeeva Prasad, General Manager, Tel : 040-24746402 b) Sri. R. Karikal Valaven, IAS, Managing Director, 9 & 10, th Eastern, 4 Floor, Proh. & Excise Complex, M.J. Road, Nampally, Hyderabad - 500 001. Tel : 040-2474 6401, Fax : 2474 6403, e-m : apbclco@yahoo.co.in c) Sri M. Subrahmanyam, IAS Commissioner, Distilleries and breweries & MD APBCL. Tel : 040-24746401, e-m : apbcl@ap.gov.in vi. Commissioner, Prohibition and Excise Dept. ☛ See : (70) (i) iv. NGOs : Alchoholism Rehabilitation Centre : Tel : 040-6596 9896, Cell : 9849940500National i. Coffee : Complaints about the quality of the products, cost and against the personnel employed by the Board. Dealings with the coffee plantations and their associations. Plantations. ii. Coffee Board : a). CVO : Sri Jayanarasimha Raj, 1, Dr. B.R. Ambedkar Veedhi, Bengaluru-560001 Tel : 080-22259459 Cell : 099027 00966, Fax: 080-22267313, e-m: secretary.coffeeboard@gmail.com b) Ministry of Commerce and Industry, P.B. : 5366, Bengaluru-560 001 Tel: 080- 2226 6991 – 994 Shri Jawaid Akhtar, I.A.S, Chairman, Tel : 2225 2917 / 2225 0250, Res : 2351 2023, Fax : 2225 5557, e-m : chairman.coffeeboard@gmail.com ☛ See : Tea (171)56. DRUGS & MEDICAL SHOPS : Complaints against medical shops, spurious drugs, expired dates, pricing, billing, magic remedies, objectionable advertisements, habit forming drugs and sale of harmones for animals. Against drug inspectors. Implementation of Pharmacy Act, 1948. 84
  • A.P i. A.P. Drugs Control Administration : Drugs Control Bhawan, Vengalarao Nagar, Hyderabad - 500 890. Tel : 040. 2371 3563, 2381 4360 www.apdca.net/ a) Verification of Sales licences : Asst. Drugs Controllers : Tel : 2396 6336, 2397 4146 b) Verification of Manufacturing licences : Drugs Controllers c) Dy. Drugs Controller : Tel : 2398 0121 d) Sri. R. Ranga Rao, Director Tel : 040-23814119, 2381 4119, 2370 7777, 23814 360, 2381 4360 e.m : apdca@ap.gov.in e) Inspector General, Drugs and Copy Rights : Sri R.P. Meena, IPS, Tel : 2371 3563, 2341 0127, Cell : 9440627331, 9440627331, Fax : 2381 4360, e.m : apdca@ap.gov.in ii. Andhra Pradesh Pharmacy Council (APPC): Controls the medical shops & ensures the qualifications of certified pharmacists as sales persons. M J J Road, Nampally, Hyderabad, AP 50001Tel: 40-2320 4525, 2320 0125, e-m : infoappc@yahoo.com www.appharmacycouncil.com/ a). Registrar : Sri M.V.V. Satyanaryana b). President : Sri Vijayabhaskar R. Annapareddy iii. Central Drug Standard Control Organisation (CDSCO) : Zonal office in Hyd : Contact address from Central Office, below.National i. Hindustan Antibiotics Ltd. CVO : Sri. Anand Kumar, Addl Charge Pimpri, Pune-411 018, Maharashtra. Tel: 020-27425339, Cell : 09820091200, Fax : 020-27425339 e-m : cvo.hal@gmail.com ii. Indian Medicines Pharmaceuticals Corpn. CVO : Sri B S Pawar, Mohan Distt. Almora (Via Ramnagar Pin-244715) U.P. Phone : 05947-287827, 09412085828, Fax : 05947-287883, e-m : bspawar53@gmail.com 85
  • iii Drugs Controller General of India (DCGI): Complaints can be lodged against certain medicines for being given permission to market in India, Dangerous Clinical Trials Drugs Control Dept,15, Shamnath Marg, ND-54. Tel : 011. 2396 7018 / 2718 9246 Cell : 9142717361 a) Sri M. Venkateswarlu, Dy. DCGI b) Sri Surender Singh, DCGiv. National Pharmaceutical Pricing Authority (NPPA) : Drug pricing official watchdog. It can even recover over-charged amounts from the pharmaceutical companies. Sri.Vinay Bansal, Chairman: 5th /3rd Floor, YMCA Cultural Centre Building, 1, Jai Singh Road. ND-110 001, www.nppaindia.nic.inv. National Pharmaco-Vigilance Advisory Committee (NPAC) : Complaints about the quality of the drugs sold or manufactured. Drugs manufactured for the purpose of using in the government hospitals. The Committee is chaired by the Director General of Health Services. National Pharmaco-Vigilance Centre will operate at CDSCO (H.Q.) ☛ See below :vi. Central Drug Standard Control Organisation (CDSCO): It investigates and carries raids to detect fake drugs, taking cooperation from CBI Fda Bhavan, Ito, Kotla Rd. Nd-110002 Tel : 91-11-2323 6965, 2323 6965, 2323 6975, Fax : 91-11-23236973/ 2334 5119/23746652 e-m : nppa@nic.invii. Dept. of Pharmaceuticals : a) Nodal Grievance Officer : Shri Devendra Chaudhary, Jt. Secretary, Room : 340, A Wing, Shastri Bhawan ND. Tel : 2338 5131 b) CVO: Arun Jha, Room: 207, ‘D’ Wing. Tel : 011-23074010 Cell : 09868491077, 9868121233, Fax : 011-23074011 e-m : jointsecy-pharma @nic.in c) Shri Mukul Joshi, Secretary Tel : 2338 1573, 2307 0245 e-m: mukulj@nic.in ☛ See: Health (84) 86
  • 57. ECONOMIC OFFENCES : White Collar offences like Chit Fund frauds, Major Banks Frauds Fake Documents rackets, Job Offer Frauds, Major Cyber Crime and any other Crime related issues. Serious frauds in banks, Stock Exchanges, manipulation of share prices, insider information; Financial irregularities in Joint Stock companies, Public Limited companies, misappropriation of public funds, criminal breach of trust, violations of Foreign Exchange Management Act of 1999, Customs Act, import, export laws; counterfeiting of currency, arms peddling and offences related to antiquities, adulteration, black marketing; forgery of travel documents, identity papers, overseas job rackets, violations of intellectual property rights, audio and video piracy, software piracy, wild life and environmental crimes, etc. Black-money.A.P i. White Collar Offences : Police : a). Sri A.P. Anand Kumar Inspector of Police W.C.O Team-I : Tel : 2785-24029490616-146 b) Sri V. Narsimha Reddy Inspector of Police W.C.O Team-II : Tel : 2785-2619940616-316 c) Sri B. Pratap Kumar Inspector of Police W.C.O Team-III : Tel : 2785-2620940616-208 d) Sri S. Sharath Inspector of Police W.C.O Team-IV & I/c Admin : Tel : 2785-9490616-144 e) Sri Kumar : Tel: 2624/2627 f) Sri. D. Vasanth Rao Inspector of Police W.C.O Team-V : Tel : 2785-2621 Cell: 9490616-566 ii. Sri V.S.K. Kaumudi, IPS, IG-Economic Offences Wing, CID Tel : 040-2329 9865 e-m : igeow@cidap.gov.inNational i. Bharatiya Reserve Bank Note Mudran Pvt. Ltd : Suspicious behaviour of the staff or their contacts in your place of work or residence regarding currency counterfeiting. 87
  • CVO : Kum. C.R. Samyuktha, No.3 & 4, 1st Stage, First Phase,BTM Layout, Bannerghatta Road, P.B : 2924,Bengaluru - 560 029. Tel : 080-66602006, Cell : 09731298793,Fax : 080-66602039, e-m: crsamyuktha@brbnmpl.co.inii. Security Printing & Minting Corp of India Ltd. CVO : th Sh Ajay Nath 16 Floor, Jawahar Vyapar Bhawan Janpath ND-01. Tel : 011-4358 2260, Cell : 09868277349, Fax : 011-4358 82253 e-m : cvo@spmcil.comiii. Economic Offences Division (CBI) : This Division of CBI has zones regions and branches whose jurisdiction, you can see from the website. The Court trials of the cases charge-sheeted by various EOW branches are also conducted by the respective branches. E-m: speou9del@cbi.gov.in <speou9del@cbi.gov.in> www.CBI INDIA ☛ See : CBI (22)iv. Directorate of Revenue Intelligence (DRI) : Investigates high level corporate frauds, manipulations in export-import trade and financial crimes inside and outside the country. It also monitors terrorist and narcotics activities and flow of funds related to them. 7th Floor, D Block, I.P. Bhawan, I.P. Estate, ND. Tel : 2337 8629, 2337 9871, Fax : 2337 0954, e.m : drihqrs@nic.in Directors of Public Grievances : a) Shri D. Anil, Dy. Director, 8-2-686/16/1/A, Plot : 499, Road 12, Banjara Hills, Hyderabad - Tel :080- 2332 1075, Fax : 080-2332 1084 b) Shri Anil Kumar Nigam, Jt. Director, Tel : 080-2332 1084, Fax : 080-2332 1084 c) Sri K.K. Sood, Dy. Director. Tel : 011-2337 9660, Fax : 011-2337 0954 d) Ms. Vanaja N. Sarna, Addl. D.G., DRI (Hqrs) Tel : 011-2337-9438, e.m: drihqrs@nic.in e) Ms. Vijai Lakshmi Sharma, D.G., Tel : 011-2337-9465 e.m: drihqrs@nic.in 88
  • v. Complaints against DRI: Central Board of Excise & Customs (CBEC) : a) Nodal Officer : Dr. D.D. Rishi, Commissioner, Directorate of Publicity & Public Relations (Customs, Central Excise & Service Tax), Room : 277, CR Building, I.P. Estate, ND-110 002. Tel : 2337 9331, Resi : 2467 7636, Fax : 2337 0744, e.m:info@dppr.gov.in b) Sri. Sumit Dutt Majumdar, chairman. vi. Complaints against DRI. See : Cabinet Secretary GOI.19 vii. Financial Intelligence Unit (FIU) : An independent body that reports directly to the Economic Intelligence Council (EIC), which is headed by the finance minister. It is responsible for receiving and disseminating information relating to suspect financial transatctions, like generating black money, particularly the black money stashed abroad. Sri Arun Goyal, Director, FIU-IND : Financial Intelligence th Unit, 6 Floor, Hotel Samrat, Kautilya Marg, Chanakyapuri, ND-110 021. Tel : 011-26874473 (For Queries), Fax : 011-2687 4459, e.m: feedbk@fiuindia.gov.in / ctrcell@fiuindia.gov.in viii. Serious Fraud Investigation Office (SFIO): nd a) Shri Rajesh Sharma, Addl. Director, 2 Floor, Paryavaran Bhawan, CGO Complex, Lodhi Road, ND-110003. Tel : 24369243,Fax : 24365809 b) Shri Anuj Kumar Bishnoi, Director Tel : 011 2436 5787, Fax : 011 2436 5809 ☛ See : Finances (75)58. EDUCATION : ☛ See : Schools (158), Higher Education (85), Technical Education (173), HRD (90)59. ELECTIONS, LOCAL, STATE, NATIONAL : In case of complaints against electoral malpractices, such as, excessive spending, bribing the voters, promises of favour during the campaign period, defacing of walls, obstructing banners and flag- posts on the roads, violations of the model code of conduct by the candidates and their followers during elections, criminal background of the 89
  • candidates, etc. The Election Commission of India is a constitutional body which takes independent decisions which are not influenced by any party.A.P i. State Election Commission : For all local body elections. 3rd Floor, Buddha Bhavan, M.G. Road, Secunderabad- 03. Toll Free No. 1100, Reception : 2754 3122 /23, Fax : 2753 8147, 2754 4580, 2754 4428, 2754 3121, http://www.apsec.gov.in a) Sri S.J. Peter, Jt. Director (Municipalities), Tel : 2753 8147 Cell : 9949588352 b) Sri N. Jayasimha Reddy, Asst. Secretary, (Panchayat Raj) Cell : 99495 88353 c) Sri K. Ram Gopal, Secretary : Tel : 2754 3124, 2762 8016, Cell : 95020 35044, Fax : 2754 4580 e-m : apsec@apsec.gov.in; apsec@ap.nic.in / secy_apsec@ap.gov.in d) Sri P. Ramakantha Reddy, IAS (Rtd.) State Election Commissioner, Tel : 2754 4500, 2753 5858 ii. Chief Electoral Officer in A.P.: A Representative of the Central Election Commission of India and conducts and supervises elections for Parliament and for state Assembly and Council. Arranges the preparation of the Electoral Rolls and issue of photo ID cards. GA (Elections) Dept., New ‘H’ Block, South wing, A.P. Secretariat, Hyd. Fax : 040-2345 5781, e-m : ceo@ap.gov.in a) Shri M.A. Fahim Saberi, Dy.CEO & Dy. Secretary Tel/Fax : 040-23454438 b) Shri T. Dakshina Murty, Addl. CEO & Addl. Secretary : Tel : 040-2345 1700, 2345 5303/040, Cell : 7893294545, e-m : adlceo_andhrapradesh@eci.gov.in c) Shri Bhanwar Lal. IAS, CEO & Prl. Secretary, C-Block, Floor – 2. Tel: 040-2345 7317, 2784 1519, Fax : 040-23455781, e-m : ceo_andhrapradesh@eci.gov.in 90
  • National i. Election Commisson of India: Complaints against the Chief Electoral Officer Nirvachan Sadan, Ashoka Road, ND-110 001. Control room : 2371 0000. Tel : 011-2371 7391, to 2371 7143, Fax : 011-2371 3412, 23739944, 23717075, e.m : feedback@eci.gov.in a) Secretariat : Mr. Ashish Srivastava, Director Tel : 2371 7043, 2371 6557, e-m : ashishs@eci.gov.in b) Mr. J.P. Prakash, Dy. Election Commissioner, Tel : 2305 2013, 2335 5623, Fax : 24649698, e-m : jaipriye@eci.gov.in c) Dr. Alok Shukla Tel : 2371 7047, 2371 7049, 2371 7059 Fax : 2410 5471, e-m : dralokshukla@eci.gov.in d) Mr. V.S.Sampath, Election Commissioner, Tel: 2371 6552, 2371 3689, Fax : 23711023 Resi : 2307 4197 e) Mr. H.S.Brahma, Election Commissioner Tel : 23717027, 23720012 Fax : 23739933 Resi : 26880145 f) Chief Election commissioner : Dr. S. Y. Quraishi, Chief Election Commissioner Tel : 2372 0013, 2371 7035, Fax : 2335 5631, Resi : 2379 273360. ELECTRICITY : Corruption of the officials, tampered meters, unauthorized connections, pricing, wrong bills, wastage at all levels, neglected transformers, low lying wires, accidents, negligent tree-pruning, etc.A.P i. APTRANSCO : Vidyut Saudha, Khairatabad, Hyd-500 082 Tel : 2339 5325, 2332 4509, 2339 6027, e-m : aptrans@ap.nic.in www.aptransco.gov.in a) Central Complaint Cell Tel : 1912 b) Vigilance Section, APSEB Tel : 2339 6000 c) Sri P. Ramesh IPS, Jt. M.D : (Vigilance & Security) : Tel : 040-6666 5134, 2337 8442, 6666 5251, 2344 2844, 6651 2000 91
  • d) Sri Ajay Jain, IAS Chairman & MD, Tel : 040-2331 7657, 2339 2653 Cell : 944081 1116, Fax : 2332 0565 e-m: cmdaptransco@rediffmail.comii. AP Genco : Theft, wastage, collecting bribes for giving connections and malpractices at the grid, etc. a) C.V.O. & Security Officer : Sri A. Sunder Kumar Das Tel : 2335 2935 b) Jt. MD (Vigilance & Security): Sri. Durga Prasad, Resi : 2354 2585 c) Sri Kripanand Tripathi Ujela, IPS, Vig & Security Tel : 040 - 2349 9611, 2339 6773 d) Sri K. Vijayanand, IAS, MD, Tel : 040 - 23317643, 23391174, 2341 7566, 2331 7663 e-m : mgdir@apgenco.com www.apgenco.gov.iniii. A.P.Central Power Distribution Company Ltd. (A.P.C.P.D.C.L.) : Theft in complicity with the officials; illegal connections; electric pillars, etc. a) Customer Service: 6-1-50, APCPDCL, Mint Compound, Hyd-63: e-m: customerservice@apcentralpower.com/ apcpdcl@rediff.com www.apcentralpower.com b) CVO : Sri. P. Hari Kumar e-m: cvo@apcentralpower c) Sri Anantaram, IAS, Chairman & MD : Tel : 040-2343 1018, 2345 2590, e-m : cmd@apcentralpower.comiv. Consumer Greivances Redressal Forum of CPDCL: Complaints on billing, meters, interruptions, damages due to voltage fluctuations, name transfers, pole shifting, delay in release of new services, etc. 11-5-423/1, 3rd Floor, Sitarma Mansion, Singareni Bhawan, Red Hills, Near Krishna Children Hospital, Hyderabad - 4. Fax : 040- 2343 1431, 2343 1432 Chairpeson Cell : 94408 13914 Members : Revenue matters : Cell : 94408 13915, Technical : Cell : 94408 13914 Economic: Cell : 94408 13915, Legal : Cell : 94408 16096 Consumer affairs : Cell : 99892 20519 92
  • v. Smt. J. Padma Janardhan Reddy, Chief Electrical Inspector : Tel : 040-2345 3023, 23736756 e-m : jpjreddyceig@gmail.com vi. Lok Adalat : Consult C.P.D.C.L. or Legal Services Authority, High Court, Hyderabad-66. vii. Andhra Pradesh Electricity Regulatory Commission (A.P.E.R.C) : An Independent Administrative Authority. You can complain to this highest state body against all electricity supplying bodies, regarding the prices, bad performance and their refusal to provide information asked by you. The Commission has established a Forum and a Vidyut Ombudsman for the redressal of grievances of the consumers. 11-4-660, 5th Floor, Singareni Bhawan, Lakdi-Ka-Pool, Red Hills,Hyderabad-34. Tel : 2339 7402 Website: www.ercap.org Sri S. Surya Prakasa Rao, Secretary, Tel : 2339 7625National i. National Thermal Power Corpn.Ltd. CVO : Sri T. Venkatesh, NTPC Bhavan, Scope Complex, 7, Institutional Area, Lodhi Road, ND-10003. Tel : 011-24364307, Cell : 09650990020, Fax : 011-24368305, e-m : cvo@ntpc.co.in ii. Rural Electrification Corporation Ltd. a) CVO : Sri. Rajesh Verma : Tel : 011-24360284 Cell : 09868506880, Fax : 011-24365391, e-m : rverma@recl.nic.in b) Smt. Renu Mittal, Dy. Chief (Eco), SCOPE Complex, Core IV, 7, Lodhi Road, ND-3. Tel : 2431 4937, Fax : 24360644, e-m : skdhawan@recl.nic.in / renumittal@recl.nic.in iii. Bharat Heavy Electricals Ltd (BHEL) : a) 1. Shri J M Lyngdoh 2. Shri D P : Bagchi 3. Shri Kanwarjit Singh: Independent External Monitors 93
  • b) CVO: Shri Shashank Goel BHEL House, Siri Fort, ND-110049, Tel : 011-26001006-12, Cell : 09868188562 Fax : 011-23062515, e-m : shashank.goel@nic.in http://www.bhel.com / vigilance@bhelisg.comiv. Central Power Research Institute : a) CVO : Dr. K. Dwarakanath, Prof. Sir. C.V. Raman Road, P.B. 8066, Sadashivnagar Sub-Post Office, Bangauru-560 080. Tel : 080-2360 4448, Cell : 098865 21628 Fax : 080-2360 4448 e-m : dwarkanath@cpri.in b) Sri N.S. Mohan Rao, Addl.Director (Marketing & Publicity), New BEL Road, P.B. 8066, Bangaluru-560080, Tel : 080-23602329, Fax : 080 23601213, e-m : mohan@powersearch.cpri.res.in rdv. Central Electricity Regulatory Commission : 3 Floor Chanderlok Building 36, Janpath ND-110 001. Tel : 2335 3503, Fax : 2375 3920, www.cercind.gov.invi. Central Electricity Authority: a) CVO: Sri A.K. Gupta, SEWA Bhavan, R.K. Puram, ND-66. Tel : 011-2610 5075, Cell : 09899633772, Fax : 011-2610 5075, e-m : akg0451@yahoo.co.in b) Shri R. Dahiya, Secretary(CEA), 2nd Floor Tel : 2610 8476, Fax : 2610 5619, e.m : gdsingh51@yahoo.comvii. Power Grid Corporation of India Ltd.: a) Shri Aruna kumar, Dy. Manager (HR), Saudamini, Plot : 2, sector : 29,Gurgaon. Harayana-122 001. Tel : 0124-2571907 Fax : 0124-2571910/0124-2571760. e-m : arunpowergrid@yahoo.com b) CVO : Sri. T. Venkatesh [add.chg] Corporate Centre, Tel : 0124-2571 970 Cell : 09650990020 Fax : 0124-2571972 e-m : cvo@powergridindia.com c) 1. Shri Arvind Pande 2. Shri R S S L N Bhaskarudu: Independent External Monitors 94
  • viii. Ministry of Power : Nodal Grievance Officer : a) Shri. Mrutunjay Sahoo, Jt. Secretary & FA, Room - 405, Shram Shakti Bhawan, Rafi Marg, ND-01. Tel : 011-2371 0171, Fax : 011-2371 0171 e.m. : msahoo@nic.in sahoo@power.delhi.nic.in b) Shri M. Ravi Kanth, Jt. Secretary, (Admin) Room - 209, 2nd Floor, Shram Shakti Bhawan, Rafimarg, ND. Tel : 23710389, Fax : 23714367 c) CVO : Sri Devender Singh, Room - 208, Tel : 011-23710199, Cell : 09899494123, Fax : 011-2371 7510, e-m : devendersingh@nic.in ☛ See Energy (66)61. ELECTRONICS :A.P i. Electronics Corporation of India Ltd, CVO: Sri Arti C. Srivastava, ECIL Post Office, Cherlapally, Hyderabad - 500 062. Tel : 040-27121349, Cell : 08008535151, Fax : 040-27121349, e-m : cvo@ecil.co.inNational i. National Centre for Software Technology: CVO : George L. Arakal Gulmohar Cross Rd.9 JUHU, Mumbai - 400049 Tel : 6201606, 6703250, Fax : 022-6210139 ii. Electronics Research and Development Centre : CVO: Sri R.K.Maurya DOE, Electronics Niketan, CGO Complex, Lodhi Road, ND - 110003. Tel : 4363815, Fax : 011-4360187 iii. Electronics and Computer S/W Export Promotion: rd I, PHD House, 3 Floor, Opp Asiad Village, N D - 110 016 Tel : 2696 4463 iv. Software Technology Park of India: CVO: Sh Anurag Goyal Electronics Niketan, 6,CGO Complex, Lodi Road, ND-110023. Tel : 011-2436 4706, Cell : 098685 14422, Fax : 011-24361728, e-m : anuraag.goyal@mit.gov.in 95
  • v Society For Applied Microwave Eletronics Engg : CVO : Dr. K.P. Ray IIT Campus, Hill Side Powai, Mumbai - 400076. Tel : 022-25727183, 022-25725119, Fax : 022-25723254vi. Electronics Trade and Technology Development: CVO: Shri G.D. Lalwani, Akbar Bhawan Annexe, Chanakyapuri, N D : 110021. Tel : 6876078, Fax : 26493600vii. Bharat Electronics Ltd : CVO : Sri M.N. Krishnamurthy, Nagavara, Outer Ring Road, Bengaluru - 560045. Tel : 080-25039207, Cell : 09591110000, Fax : 080-25039217, e-m : cvo@bel.co.inviii. Ernet India : CVO : Sri Meharban Singh, Electronics Niketan, 6, CGO Complex, ND-110 003. Tel : 011-23358249, Cell : 09810833870, Fax : 011-23753985, e-m : s_mehar@eis.ernet.inix. Semi-Conductor Laboratory : CVO : Smt. Meeta Rajivlochan, Phase-VIII, Sas Nagar, Mohali-150059 (PUNJAB), Tel : 253089, 254401-9, Fax : 0172-256089x. Centre for Development of Advanced Computing:CVO: Abhishek Singh, Pune University Campus, Ganesh Khind Road, Pune - 411007. Tel : 011-24364720, 098180 05601, Fax : 011-24364720, e-m : abhishek@gov.inxi Centre for Electronics Design & Technology: CVO: Dr. V.N. Shekar, Dr. Bamu Campus, Aurangabad - 431004. Tel : 334122, 332309, Fax : 0240-331748xii Centre for Materials for Electronics Technology:CVO: Dr. N. Raghu, 34/2B, Panchwati, Dr. Homi Bhabha Road. NCL (P.O) Pune - 411008. Tel : 04872201757, 04872201156 - 59, Fax : 04872201347, e-m : gip@cmet.gov.inxiii. Central Electronics Ltd. CVO: Sri Jagdish Prasad Singh, no.4, Industrial Estate Sahibabad - 201 010, U.P, Tel : 95120-2895163, Fax : 0120-2895147 e-m : gms@celsolar.com 96
  • xiv. National Informatics Centre (NIC) : NIC Hqr., New Delhi a) Director General : Dr. B.K. Gairola, Tel : 24361504, e-m : bkg@nic.in b) Scientist - G : Dr. Y.K. Sharma, Tel : 2436 1475, e-m : yks@nic.in c) Scientist - F : Ms. Rajeshwari, V Tel : 23389421, e-m : cenvigil@hub.nic.in xv. Dept. of Information Technology : Nodal Grievance Officer: Shri N. Ravi Shanker Jt. Secretary, 6, CGO Complex, Electronics Niketan, ND-110 003. Tel : 24363124, e-m : nravishanker@yahoo.com62. EMPLOYEES’ PROVIDENT FUND ORGANISATION (EPFO) : Inefficiency and Corruption.A.P i. Bhavishyanidhi Bhawan, 3-4-763, Barkatpura Chaman, Hydcerabad - 500 405. e-m : ro.hyderabad@epfindia.gov.in a) Regional Provident Fund Commissioner (II): Shri Rajib Bhattacharjee Tel : 2756 4947, Fax : 2756 4947 b) R.P.F.C (II) Shri P. Rajashekar Reddy, Tel: 2756 2588, Fax : 2756 2588 c) Chief Provident Fund Commissioner: Shri M. Narayanappa, Tel : 2756 4054, 27561977 P.A.: NVV Satyasai : Tel : 27552050National i. Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, ND-110 066. Tel : 011-26172676, 26172670, Fax : 011-26715296 a) Dy. Director (Vigilance) : Sri V. Ranganath : Tel : 26178345, 26176489 Fax : 26715296 e-m : v.ranganath@epfindia.gov.in b) Vigilance Division : Sri Shri Sharad Singh Tel : 26107152 c) CVO : Shri Rajeev Kumar, IPS Tel : 26172676 Fax : 26715296 Cell : 09999778800, e-m : cvo@epfindia.gov.in 97
  • d) Central P. F. Commissioner, Sri Samirendra Chatterjee, IAS Tel; 26172671 Fax: 26189910 Resi: 24678342 e-m: cpfc@epfindia.gov.in ii. Complaints against EPFO: ☛ See : Labour : Ministry of Labour & Employment (107)63. EMPLOYEES STATE INSURANCE CORPORATION OF INDIA (ESIC): Panchdeep Bhawan, 5-9-31/1/B, Opp. Old Gandhi Medical College, Basheerbagh Main Road, Hyderabad - 500 063. Tel : 040-2326 6025, 2326 6016, 2326 6027, 2326 6037, http://www.apesic.nic.inA.P. i. a) Complaint Officer - Jt. Director : e-m : esichyd@ap.nic.in b) Jt. Director, Medical Insurance Services : Gievances Officer, Office of the Director of Insurance Medical Services, Block : M-8, A.P.H.B. Complex, Ajanta Gate, M.J. Road, Nampally, Hyderabad - 01. Tel : 2461 5602 ii.. Shikayat Adalat : Dates are informed by press note. Or find out from the Addl. Commissioner/ Regional Dirctor. iii. Chairman, Regional Board, Committee for Redressal of Grievances on Medical Care, A.P. Health, Medical & Family Welfare, State Secretariat, Hyderabad - 4. e-m : min_m&h@ap.gov.in iv. Sri U.H. Rao, AC & Regional Director : Res : 2323 1987 Fax : 040-2326 6010, e-m : rd-ap@esic.nic.inNational i. ESIC : Panchadeep Bhavan, Kotla Road, ND-110 002. Tel : 011-2323 9424, 2323 4092, ext. 214, 2323 4093, 2323 4098, 2323 5496, 2323 6051, 2323 5187, 2323 0930, 2323 7841, 2323 6998, 2323 4652, 2323 8056 Fax : 2323 4537, e-m : esic-hqrs@esic.in / jd-sys@esic.nic.in a) Director (Vigilance) Mr. A.K. Sinha : Complaints against the staff b). CVO : Mr. A.K. Singh, IFS, Tel : 011-2322 1105 Fax : 011-2323 7284, Cell : 9873055112 e-m : awadhks@yahoo.co.in / cvohq-dl@esic.nic.in 98
  • c) Insurance Commissioner : Sri B.K. Sahu, Tel : 011-2323 9987 e-m : ins-comm@esic.nic.in d) Director General Dr. C.S. Kedar, IAS, Tel : 011-23235391 Fax : 011-2323 7136, e-m : dir-gen@esic.nic.in ii. Complaints against ESIC : ☛ See : Labour : Ministry of Labour & Employment (107)64. EMPLOYMENT : Implementation of the Apprentice Act, 1961, Training opportunities, compulsory notification of vacancies.A.P i. SETWIN: Sri T. Subash Chandra Bose, IAS, MD, Tel : 040-2457 8267, Fax : 040-2457 7697, e-m : setwinho@yahoo.co.in ii. Training for youth : Employment Generation & Marketing Mission (EGMM), Dept. of Rural Development. CEO : Sri M. Srinivas Baba, 1-3-1028, DWCRA Arts & Crafts Gallery, Lower Tank Bund, Hyderabad - 500 080. Tel : 27654816, Fax : 2765 4817, e-m : laxmi.egmm@gmail.com iii. Directorate of Employment & Training : a) Sri R.V. Chandravadan, IAS Commissioner, Tel : 040-2322 2704, Fax : 2322 2704, e-m : comm_de&t@ap.gov.in b) Sri I. Y.R. Krishna Rao, IAS, Principal Secretary, Labour, Employment & Training, Tel : 040-23457559, L-Block, rd 3 Floor, Room No 308, Fax : 040-23418109, em : Prlsecy_letf@ap.gov.in / iyr45@hotmail.com ☛ See Officers (127) iv. Commissionerate of Panchayati Raj & Rural Employment : Smt. Poonam Malakondaiah, IAS, Commissioner. Tel : 040-23224265, e-m : cprre@ap.gov.in / cpr@ap.nic.in v. NGOs : 1. ALEAP (Self Employment) : Tel : 040-2389 3644 2. Confederation of Women Entrepreneurs (COWE) : 6-3-657/F1, Kapadia Lane, Somajiguda, Hyderabad. Tel : 040-6553 5794, e-m : cowe04@gmail.com 99
  • National i. Shri Sharda Prasad, Jt.Secretary, Directorate General of Employment and Training,GOI. Tel : 2371 0446 e-m : shardaprasad81@nic.in ☛ Also See : Labour (107)65. ENDOWMENTS RELIGIOUS : Mismanagement, corruption, abuse, occupation of properties and land grabbing, belonging to the temples, chowltries, churches, mosques and dargas. Complaints against the Imams, priests and pujaris, managements and other personnel A.P i. AP State Wakf Board: Implimentation of the Qazis Act and Nikahnamas Razzack Manzil, A.P. Haj House, Opp Public Gardens, Nampally, Hyderabad - 500 001. Tel : 040. 6610 6248, 2323 4044, Fax : 040. 6610 6249, e-m : ceowakf@gmail.com, www.apwakfboard.ap.nic.in a) Dr. Mahammed Ariz Ahammed, IAS, Special Officer b) Sri B.S. Farook Ahmed, CEO,Tel : 6610 6248, 5510 6249 c) Chairperson : Sri Khusro Biyabani ii. Tirumala Tirupati Devasthanam, TTD Admin. Bldg. K.T. Road, Tirupati - 517 501 a). Sri Venkata Ratnam,CVO & Security Officer : Tel : 0877-2264390 e-m : cvso@tirumala.org b). Sri L.V. Subrahmanyam, IAS, Exe. Officer. iii. Commissioner, Endowments Dept : www.apendowments.gov.in a) Dy. Commissioner, Boggulakunta, Tilak Road, Hyderabad - 500 001. Tel : 040-2475 7320 st b) Addl. Commissioner-II Tel: 040-2475 7320 1 Appellate Authority. c) Sri G. Balaramaiah, IAS, Commissioner Tel : 040-2475 7870, Fax : 040-2475 8509, e-m: comm_edwmts@ap.gov.in iv. Sri K.V. Ramana Chary, IAS Principal Secretary (Revenue), (Endowments) L-Block, Floor : 5 Room : 516 Tel : 040-2345 0160 / 2265 Fax : 040-2345 0160 100
  • v. Minister for Endowments : Block-J, Floor-8, Room : 805 A.P. Secretariat, Hyderabad - 22. Tel : 40-2345 0515 / 2345 3209, 23451155, Resi : 040-2332 5877, e-m: min_endo@ap.gov.inNational i. Complaints against the Imams : All-India Imam Organisation, 2, Big City House, Masjid K.G. Marg, ND-100001. Tel : 011-2338 5777, Cell : 9811641786, Fax : 011-2338 5963, e-m: allindiaimamorganization@gmail.com/ moulanailyasi@gmail.com ii. All India Shia Personal Law Board: Supreme Body of Ulema (Majlis-e-alla-e-Dini) Basement Avadh Point, Nakhas, P.O.Chowk, Lucknow - 226003. U.P. Tel : 0522-2268160, 2264115, Cell : 9839010072, Fax : 0522-226411 e.m : aisplb@yahoo.co.in / moulana_athar@yahoo.com a) Gen. Secretary : Hujjat-ul-Islam Moulana Syed Gulam Husain Raza Agha Sahab Qibla, Hyderabad. b) President Khateeb-e-Akbar Moulana Mirza Mohammad Athar Sahab Qibla, Lucknow. iii. Central Wakf Council, ND : CVO : 14/173 Jaamnagar House, Shahjahan Rd. ND-110011. Tel : 2338 4465 Fax : 011-2307 0881 e-m : central_wakf_council@vsnl.net iv. Complaint through website : wakf.gov.in th a) Sri E.R. Solomon Jt. Secretary (Admin)11 Floor, Paryavaran Bhawan CGO Complex, Lodhi Road, ND-110 003. Tel : 011-243 64271 e-m: solomoner@nic.in b) MoMA-PMU Project Management Unit (Wakf), Ministry th of Minority Affairs B2 Wing, 11 Floor, Paryawaran Bhawan CGO Complex, Lodhi Road, ND - 110 003. Tel : 011-2436 4287, Fax : 011-2436 4285, e-m : webadmin@wakf.gov.in ☛ See : Minorities (119) 101
  • 66. ENERGY : Energy auditing,A.P i. Non-Conventional Energy Development Corporation (NEDCAP): Sri Chandan Mitra, IFS V.C and MD: 5-8-207/ 2, Pisgah Complex, Nampally, Hyd-500 001 Tel: 040-2320 1172, 2776 0862 Fax: 2320 1666 e-m: nedcap@ap.nic.in ii. Energy Coordination Cell : The Cell will take complaints from the power consumers and redress them by coordinating the activities of the three arms of the power sector – AP Genco, AP Transco and the distribution companies. Vidyut Saudha, Khairatabad, Hyderabad - 500 082. Tel : 2339 6000, e-m : aptrans@ap.nic.in Sri A. Chandrasekahra Reddy, Member-Secretary iii. Sri D.Murali Mohan. IIS Addl. Secretary, D-Block, Floor -2, Room-360-A, A.P. Secretariat, Hyderabad - 22 Tel : 040-2345 1678, ext. 2224, 2311 0613, Fax : 040-23455452 iv. Sri Sutirtha Bhattacharya, IAS Principal Secretary, Room : 359 Tel : 040-2345 3305, ext. 2316, 2311 4145, 23812653 Fax : 040-2345 5452 e-m : prlsecy.energy@gmail.com v. Minister for Energy: e-m : min_energy@ap.gov.inNational i. Indian Renewable Energy Development Agency Ltd: CVO : Sri Ajay Aggarwala Core 4A, East Court, India Habitat st Centre Complex,1 Floor, Lodhi Road, ND-110003. Tel : 011-2671 7436, Cell : 09811301277, Fax : 011-2671 7413, e-m: cvo@ireda.in ii. National Thermal Power Corporation.Ltd. (NTPC) a) 1. Shri T. S. Krishnamurthy 2. Shri S Murali : Independent External Monitors b) CVO: Shri T.Venkatesh NTPC Bhavan, Scope Complex, 7, Institutional Area, Lodhi Road, ND-110003 Tel : 011-24364307,09650990020 Fax : 011-24368305, e-m : cvo@ntpc.co.in 102
  • iii. National Hydro-Electric Power Corporation Ltd. (NHPC Ltd.) a) 1. Shri V.K. Aggrawal, 2. Smt. Usha Sahajpa: Independent External Monitors b) CVO : Shri Praveen Singh, NHPC Office Complex, Sector-33, Faridabad (Haryana). Tel : 0129-2278019, Fax : 0129-2276231, e-m : praveensingh@nhpc.nic.in http://www.nhpcindia.comiv. Power Finance Corporation Ltd. : a) Nodal Officer: Shri.Vinod Behari, GM(HR), 36, Chandralok Building, Janpath, ND-01. Tel : 011-23755112 Fax : 011-23315822, e.m : vinod_behari@pfc.delhi.nic.in, www.pfcindia.com b) CVO: Sh B P Pandey, Urja Nidhi Building, 1, Barakhamba Lane, Connaught Place, ND-110001. Tel : 011-23456951, 099683 18971, Fax : 011-23456955 e-m: pandey.bp@pfc.delhi.nic.in c) Company Secretary & compliance officer : Sri. J.S. Amitabh Fax : 011-2345 6786 e-m : fpo@pfcindia.comv. Bureau of Energy Efficiency (B.E.E.) : This official body has a section for ‘Standards and Labelling. It has a regulatory committee to work with the manufacturers, whose products are going to be tested for the performance standards. It sets the standards along with reputed Institutions of India and asks the anufacturers to comply with it for getting stars or quality approval in terms of energy usage. One can lodge complaints for the absence of BEE star label on many energy consuming products. Sri. Saurabh Kumar, Secretary, GOI, Ministry of Power. th 4 Floor, SEWA Bhawan, R.K. Puram, ND-110 066. Tel : 011-2617 9699, 5-lines, Fax : 011-2617-8328 / 52 e.m : saurabhkumar@nic.in,bee@nic.in http://bee-india.nic.invi. Indian Association of Energy Management Professionals (IAEMP) : They are independent experts who 103
  • could help you to find out whether a certain product gives the energy efficiency indicated or announced. They can do third party verifications of the energy audit reports, claims of the manufacturers and suppliers of energy efficient products or energy saving devices. And star Rated appliances. Bureau of Energy Efficiency: does star-labelling to indicate energy efficiency of TVs, Geysers, frost-free refrigerators, TFL bulbs, upto three-ton capacity. Sri.Sunil Kumar Sood, President : 304, 20th Cross, 6th Block, Jayanagar, Bengaluru - 560082. Tel : 09241778871 e-m : sunilsolar@yahoo.co.in www.iaemp.org. vii. Ministry of New and Renewable Energy Sources: a) Nodal Grievance Officer : Dr. Bibek Bandopadhyay, Director(PG), Room:1020, Block -14, Parayavaran Bhawan, CGO Complex, Lodhi Road, ND - 110 003. Tel : 2436 0331, Fax : 2436 0333, Cell : 951242579207 e-m : bbibek@yahoo.com b). CVO: M/s Gouri Singh, Tel : 011-2436 1027, Fax : 011-2436 7413, e-m: gauri.ysingh@nic.in c) Minister : Sri. Dr. Farooq Abdullah, e-m : farooq_abdullah@rediffmail.com viii Ministry of Non-Conventional Energy Sources : a) Dr. K.C.Khandelwal, Advisor/Director(PG), Block : 14, CGO complex, Lodi Road, ND-03. Tel : 011- 2436 0396 Fax : 011- 2436 0396 e-m: kck@mnes1.delhi.nic.in / advkck@ren02.nic.in b) Sri Sashi Sekhar, Jt. Secretary Tel : 2436 1027 e-m : sashi .shekhar@nic.in ☛ See : Electricity (60)International i. International Energy Agency, 9, rue de la Fédération 75739 Paris Cedex 15 France Tel : +33 1 40 57 65 00 Fax : (+33 1) 40 57 65 09 http://www.iea.org/about/67. ENGINEERING WORKS : ☛ See : Public Works (146)68. ENVIRONMENT : ☛ See Pollutions (137) ☛ See : Forests (79) 104
  • 69. E-SEVA CENTRES : http://www.esevaonline.com a) Shri T.V.Subba Rao, P.R.O : (Grievances) Tel : 040-6462 1291,6455 8811, e.m : osdeseva@rediffmail.com / eseva.support@gmail.com b) Redressal of the Grievances Of Online Payment of Utility Bills : 040-64621291, 040-64621292, e-m : osdeseva@rediffmail.com c) Dr. K. Gopinatha, I.F.S., Directorate of EDS : www.esevaonline.com: Director EDS (eSeva), Road : 7, Banjara Hills, Hyderabad. Tel : 040-2335 2595, 2335 2849, Fax : 040-2335 6650 e-m : commissioner_eseva@ap.gov.in /commr_eseva@ap.gov.in70. EXCISE & CUSTOMS, PROHIBITON : On all malpractices in tax collection, functioning of wine and toddy shops, belt shops and their impact on the neighbourhood; their monthly payments to the officials. Auction procedures; prices for foreign and indigenous liqueurs. Raids. Customs at the sea and airports.A.P i. Excise & Prohibition Dept. : CT & Excise Building, nd 2 Floor, Opp. Gandhi Bhavan, Nampally, Hyderabad - 001 Tel : 040-2473 3051, 2473 3052, Fax : 040-2460 2136, a) Assistant Secretary (Labels), Tel : 94409-02213 b) Director of Distilleries & Beweries : Sri Karikala Valaven, IAS, Cell : 94409-02210, Tel : 040-2475 4204, 2475 4197, Fax : 040-2476 4208 c) Director Of Enforcement : Sri P.V. Suneel Kumar, IPS Cell : 94409-02660, Tel : 040-2460 2782, Fax : 040-2461 2756 d) Sri A.V.V. Satyanarayana Murthy, em : addl.commissioner_apexcise@yahoo.com e) Secretary to CPE : Cell : 94409-02222, Tel : 040-2460 2530 f) Commissioner: Sri Sameer Sharma, IAS Cell: 94409 02233, 9440907676, 9000241456, em : comex@ap.nic.in /apcpe@ap.nic.in/ cpe@hd2.net.in 105
  • ii. Sri A.P. Varma or Sri Omkar Nath, Chief Commissioner C&CE, Hyd. Zone, L.B. Stadium Road, Basheer Bagh, Hyderabad - 500 004. Tel : 2323 7581, e-m : cchyd@excise.nic.in a) Public Grievance Committees (PGC) : Specific issues pertaining to delays or other matter of general interest. On request any person can be invited. b) Watch Dog Committee : Chaired by the Commissioner all cases of grievances of individual members of the trade or the public for resolution. c) Disciplinary Authority: Complaints against Groups ‘B’, ‘C’ & ‘D’ officers: Commissioner/Addl. Commissioner / Jt. Commissioner of Customs & Central Excise of the respective field formations. iii. Principal Secretary, Sri Asutosh Mishra,IAS, (CT & Excise) th L-Block, 6 Floor, 6 Room-603, Tel : 040-23455030 / 2273 Fax : 23452835, e-m : prlsecy_ct_revenue@ap.gov.in iv. Minister for Prohibition and Excise: Sri. Mopidevi Venkataramana Rao, D Block Room : 116, A.P. Secretariat, Hyderabad. Tel : 040-2345 0372 / 2345 2068, Resi : 2339 1131, e.m : min_excise@ap.gov.in v. Directorate General of Anti Evasion (Central Excise), P-90, 3-6-69/13/B/1, Avantinagar, Basheer Bagh, Hyderabad - 500 004.National : i. Central Board of Excise & Customs: in the Dept. of Revenue, Ministry of Finance: www.cbec.gov.in a) Shri S.S. Rana, Addl. Director General (SZU.) : Regional Advisory Committee: Generally meet once in a quarter and take up issues of general interest taken up by the Public Grievance Committees. b) Directorate General of Vigilance, Customs and Central Excise, South Zonal Unit, Custom House, 5th Floor, Annexe 33, Rajaji Salai, Chennai-600001 Tel : 044-2523 3063, Fax : 044-25330713, e-m : adgvigsouth@icegate.gov.in 106
  • ii a) Nodal Officer for Citizen Charter: Shri S.K.S. Somvanshi, Commissioner, Directorate of Publicity & Public Relations, Customs &Central Excise, Central Revenues Building I.P Estate, ND-110 002 or 110 109. Tel : 011-2337 9331, 2337 0883 Fax : 011-2337 0744 e-m : dteppr@excise.nic.in b) Nodal Grievance Officer : Sri Rajeev Tandon: Commissioner (Coordination) D/o Revenue, Room : 245- C, North Block, ND-01. Tel/fax : 011- 2309 2038, e-m : commrcoord-cbec@nic.in, cpgrams-cbec@nic.in c) Director of Grievances: Shri Saurab Chandra, Jt. Secretary (Admn), Room : 155-G, Tel/Fax : 011-2309 2262 iii. a) Ms. Manoranjan Virk : Addl. Director General, Vigilance (Hqrs), Custom & Central Excise, 2nd Floor, Hotel Samrat Chanakya Puri ND - 110 021. Tel : 011-2611 5725, Fax : 011. 2611 5726, e-m : adgvig@icegate.gov.in b) CVO : Smt. Jasdeep V. Singh : Directorate General of Vigilance. Tel : 2334 4760, 2332 4906, 2611 5722, Cell : 09711532010, Fax : 011-2611 5724, e.m : dgvig@icegate.gov.in / jasdeepv.singh@icegate.gov.in c) Customs and Central Excise Central Advisory Council: Apex body chaired by the Finance Minister and comprises the heads of FICCI, CII, ASOCHAM, AIMO, FIEO etc.+ 2 M.P.s relating to procedures and policy for both Customs and Central Excise matters.71. EXPENDITURE, WASTEFUL AND UNDUE : by the Departments and other Governmental bodies :National i. Dept. of Expenditure : Ministry of Finance a) Nodal Grievance Officer & CVO: Smt. Anjuly Chib Duggal, Jt. Secretary (PF-I), Room-169-C, North Block, ND-110 001. Tel : 2309 4811, Fax : 011-2309 2022, e-m : chib_duggal@hotmail.com. 107
  • b) Mrs.Vilasini Ramachandran, Addl. Secretary : Tel : 2309 2919 c) Smt. Sushma Nath, Secretary. ii. Dept. of Revenue (Revenue Hqrs) : ☛ See : Taxes (170) iii. Finance Commission : Two-thirds of the grants to the state come from the Central government on the basis of the recommendations from this body. It is appointed once in every five years. Complaints of wasteful expenditure, misuse of funds, lack of prudent financial management of the funds by the ministers and the bureaucracy could adversely influence the grants from the Central Govt.The names of the members and the address of their secretariat could be found from the website of the Central government or from the Union Ministry of Finance. ☛ See : Finance (75) iv. Planning Commission: For all wasteful and unalloted and irregular expenditure on developmental activities. Majority of the funds for the state for developmental activities come from or with the agreement of this Commission. ☛ See Planning Commission (134) ☛ See Account (1)72. EXPORTS : i. Indian Institute of Foreign Trade, CVO : Dr. Rakesh Mohan, B21, Mehrauli Institutional Area, ND : 110016. Tel : 2651 0961, Fax : 26510961. ii. Export Credit Guarantee Corporation of India Ltd.: Irregularities in financial transactions concerning exports and imports. Sri. M. Mondal, G.M, 10th Floor, Express Towers, Nariman Point, Mumbai-400 021. Tel : 022-66590725, 098205 37517, Fax : 022-66590731, e-m : madan.mondal@ecgc.com iii. Exim Bank of India : ☛ See : Banks (14) iv. Director General of Foreign Trade : Irregularities in export- import transactions. Udyog Bhawan, H-Wing, Gate : 2, Maulana Azad Road, ND -110011. Tel : 011-2306 1562, Fax : 011-2306 2225, e.m : dgft@ub.nic.in, web site: dgft.delhi.nic.in 108
  • a) Additional DGFT, Vigilance : Tel : 2306 3466, e.m : adgft,adgft@nic.in / anilksinha@nic.in b) Vigilance, Chairman, Norms Committee - 6 : Tel : 011-2306 1562, Fax : 011-2306 2225, e-m : anilksinha@nic.in c) Shri Surat Singh, Addl. DGFT, Room:1, Tel: 2306 3801 Resi : 2610 2369, Fax : 2306 1613, 2306 3801, e.m : surat.singh@nic.in d) Shri P.K. Chaudhery, DG, Tel : 2306 2777, 2306 3436, Fax : 2306 1613, e.m : dgft@ub.nic.in v. Handicrafts & Handlooms Export Corporation.of India Ltd, CVO : Sri Dipak KR. Singh, Noida Complex, A-2, Sector-2, Udyog Marg, Noida - 201 301. Gautam Buddhanagar, (UP), Tel : 0120-2537802, Cell : 098685 06823, Fax : 0120-2440019, e-m : dk.singh@nic.in vi. Export Inspection Council of India, CVO : Sri. Ashok Kumar Poddar, Pragati Tower, 26, Rajendra Place, 11th Floor, ND-110 008. Tel : 2306 3960, Fax : 2306 227673. FACTORIES : Complaints against lack of safety, health and environment in the technical functioning of the factories. Particularly health hazards to the workers, neighbourhood concerns and the impact on the consumers. th i. Dept. of Factories: 5 Floor, B Block, B.R.K.R. Bhavan, Near Tankbund, Hyderabad. a) Director of Factories : Sri. K. Mohan Rao, Tel : 040-2326 1305, 2763 0667, Cell : 9848778549, Fax : 040-27632467, e.m : dir_factories@ap.gov.in b) Jt. Chief Inspector of Factories –I : Sri G. Bala Kishore Tel : 040-23261306, 27674688, Fax/Resi : 040-7632467, Cell : 9848871640, e.m : dir_factories@ap.gov.in ii. Complaints against the Inspectors : Vigilence Section C/o. Commissioner of Industries. ☛ See : Industries 109
  • iii. Central Board of Workers Education, CVO: Shri T.C. Das North Ambazari Road, Nagpur - 440 033. Tel : 0712-2232314 Cell : 09422309880, Fax : 0712-2240588, e-m : ddhq@cbwe.nic.in ☛ See Safety (157) ☛ See. Quality tests (147)74. FERTILISERS : Complaints against spurious fertilizers, complicity between the officials and the vendors, about quantities and quality, side effects on agriculture and on human beings, etc. i. Hindustan Fertilizer Corporation of India Ltd, CVO : Sri B.R. Meena 55, Madhuban, Nehru Place, ND-110019. Tel : 6212966 / 6473044, Fax : 011-6488652 ii. Hindustan Insecticides Ltd, CVO : Smt. Sujata Ray nd Chaudhary, Core-6, 2 Floor, Scope Complex, Lodhi Road, ND-110003. Tel : 011-24365396, Cell : 098109 43928, Fax : 011-24364549, e-m : sujata_ips@yahoo.co.in iii. Indian Farmers Fertilizers Co-op. Ltd. CVO : 34, Nehru Place, ND-10019. Tel : 6463658, 8574664, Fax : 011-26288560 iv Madras Fertilizers Ltd. CVO : Sri Ajoy Kumar, PB :2, Manali, Chennai-600 068. Tel : 044-25941820, Cell : 09971490777, Fax : 044-25943689, e-m : cvo@madrasfert.nic.in v. National Fertilizer Ltd, CVO : Shri Ajoy Kumar, A-11, Sector-24, Noida-201301, Distt. Gautam Budh Nagar (U.P.) Tel : 0120-2412395, Cell : 09971490777, Fax : 0120-2411725 e-m : ajoy.kumar@nfl.co.in vi. Rashtriya Chemicals & Fertilizers Ltd. CVO : Sh. Rajesh Kundan Priyadarshini, Eastern Express Highway, Sion, Mumbai-400022. Tel : 022-24045014, Cell : 099300 05588, Fax : 022-24045160, e-m : rajesh.kundan@gmail.com vii. Bengal Chemicals & Pharmaceuticals Ltd. CVO : Shri S.C. Sharma 6, Ganesh Chunder Avenue, Kolkata : 700 013. Tel : 033-22371525/26, 110
  • Cell : 09971645409, Fax : 033 2225-7697 e-m : verma.m@nic.in viii Krishak Bharati Cooperative Ltd. (KRIBHCO): Problems related to production and distribution of urea. KRIBHCO a) Marketing office : 5-10-193, 2nd Floor, HACA Bhawan, in front of Public Gardens, Hyderabad - 500 004. b) Head office : A-10, Section-1, Noida Gautam, Buddhnagar Dist., U.P. CVO : Tel/Fax : 0120-2534611 e-m : forcontact:smaheswari@kribhco.net, www.kribhco.net ix. Dept. of Fertilisers : Directors of Grievances : Shri K.K. Padmanabhan, DS (A&V) Room : 110, B- Wing, st 1 Floor, Shastri Bhawan, ND-110 001. Tel : 2338 2552, Resi : 2626 1455, Fax : 2338 5714. b) CVO : Sri. Satish nd Chandra, Room-221-A, 2 Floor, Tel : 2338 6800, Cell : 099999 99488, Fax : 011-230 3820, e-m. : webfert@nic.in / satish.chandra@nic.in ☛ See : Chemicals (24)75. FINANCES, SAVINGS, HOME LOANS, MORTGAGESA.P. i. Central Registry of Securitisation, Asset Reconstruction & Security Interest of India (CERSAI): Frauds in home loans,, multiple lending by banks on the same immoveable property. Any lender bank or individual can verify from this register. This is RBI-controlled government company, established to implement Securitisation & Re-construction of Financial Assets & Enforcement of Security Interest Act, 2002 (SARFAESI). Registrar of Central Registry/ CEO/ MD : Sri. R.V. Verma, C & MD, National Housing Bank ☛ See : Housing ii. Commissionerate of Small Savings and State Lotteries : Sri D.C. Bhima Naik, IAS Director. Tel : 040-2475 4602, 2475 4602, e-m : comm_ss@ap.gov.in 111
  • iii. AP State Financial Corporation: Sri Vikas Raj, IAS MD : Tel : 040-2320 2143, 2320 2972, Fax : 040-2320 2972 iv. Finance Dept : a) Secretary : Sri L. Premachndra Reddy, IAS, Finance Dept. Public Private Partnership (PPP) Cell Room : 315E, e-m : secy_bud_fin@ap.gov.in b) Principal Finance Secretary& Nodal Officer : Sri Venkataramani Bhaskar, IAS Room : 313E e-m : spl_fin@ap.gov.in c) Mrs. Pushpa Subrahmanyam, IAS, Principal Secretary d) Sri Ranjeev R. Acharya, IAS, Principal Secretary (F&P) Tel : 2345 2592, Fax : 2345 0742, nd e-m : secy_fin_fp@ap.gov.in, D Block, 2 Floor, A.P Secretariat, Hyd-22. Tel. 040-2345 0742, 2345 4672 Fax : 040-2345 2847 / 2345 0045, 2345 3479, e-m : pfs_fin@ap.gov.in v. Minister for Finance, Planning, Small Savings, State rd Lotteries: Sri Anam Ramanaryana Reddy, Block-D, 3 Floor, Room-456, A.P. Scretariat, Hyderabad - 22. Tel : 23454766, 23452699 / 23451335, Resi : 040-23406777, 23405777(P), e-m : min_fin@ap.gov.in: www.aponline.gov.inNational i. Unit Trust of India : CVO : Sri Rajesh Verma, UTI Tower, GN Block, Bandra Kurla Complex,Bandra (East), Mumbai - 400 051. Tel : 022-5678 6666 Fax : 2652 3191 ii. India Infrastructure Finance Co. Ltd. CVO : Shri B.K. Mitra, 1201-1207, Naurang House, Kasturba Gandhi Marg, ND. Tel : 011-23736354, 23730335 Fax : 011- 23736355 iii. Department of Economic Affairs (Finance) : a) Nodal Grievance Officer : Shri Prabodh Saxena, Jt. Secretary, Administration, North Block Room: 40-B, 112
  • ND-110 001 Tel : 2309 5092, 2309 3558 Fax : 2309 4453 e-m : prabodh.saxena@nic.in b) CVO : Dr Alok Sheel : 166-D. Tel : 2309 2881, 2309 4048, Fax : 011-2309 4648, e-m : kpk1959@gmail.com c) Sri R. Gopalan, Secretary.iv. Ministry of Finance : North Block, ND-110 001. Fax : 011-2309 2477 / 2309 2511, www.finmin.nic.in a) Vigilance : Sri Swaran Dass, Dy. Sec. Room - 269-A Tel : 23092519 Intercom : 5052 Resi : Type-IV, Nivedita Kunj, R.K. Puram Sector-X, ND-110022. Cell : 2616355747 b) Vigilance : Sri Satish Bhushan,US (Vig.) Room - 276-F Intercom : 5078, Tel : 2309 3420, Resi : D-736, Mandir Marg, ND-110 001. Tel : 2336 3624 e.m : sbhusan51@hotmail.com c) Capital Market Division : Vigilance : Sh. Lal P. Ramnani, SO (Vig.) Room - 224-A, NB. Tel : 2309516, Intercom : 5161, e-m : lal.ramnani@nic.in d) Finance Secretary : Sri Shashikant Sharma, Dept. Financial Services Room - 130, Tel : 2309 2611/ 2309 2555, Fax : 2309 4075, Ext. : 5000 / 5001, Resi : 2410 1496, e-m : secy-dea@nic.in e) Adviser to FM : Mrs. Omita Paul, Room-132 A, Tel : 2309-2839, Ext. : 5256, Resi : 24631658 / 24632136 f) Minister : Shri Pranab Mukherjee : Room -134. Tel : 2309-2810 / 2309-2510 (P) 2373 7623 Fax : 2373 7658, Resi : 13, Talkatora Road, ND. e-m : pkm@sansad.nic.in g) Sri Kaushik Basu : Chief Economic Adviosr to the GOIv. Financial Stability & Development Council (FSDC): Complaints against the Regulators like IRDA, SEBI, PFRDA, RBI and coordination among them: This new Financial Stability & Development Council (FSDC) will absorb the 113
  • former High-Level Coordination committee on Financial Markets (HLCCFM) : Contact : Finance Secretary, GOI. ☛ See above. vi. You can give suggestions on policy matters, in view of your problem. Office of the Chairman, Economic Advisory Council to the Prime Minister Hall-E, Vigyan Bhanan EPBX No : 2302 2331 ND. a) Dr. Suresh Tendulkar Chairman : Tel : 2766 7005, 2766 7540, 2748 2434 b) Ms. Sushila Panjwani P.S.Tel : 2302 2311 / 13 / 41 / 18 Fax : 2543 1050 c) Dr. M. Govinda Rao, Member Tel : 249 / 249-A, 23022064, 23022066. d) Dr. Alok Sheel, Secretary. Tel : 2302 2320 e) Director. Tel : 2302 2419, 2610 4976 th vii. Finance Commission, 12 : It is a constitutional independent body. Any suggestions regarding systemic changes in the allocation of funds between the Centre, the states and the local governments could be suggested. Complaints against financial impropriety, diversion of funds, bad performance could be reported so as to influence its recommendations. 4th Floor, Hindustan Times House, Kasthurba Gandhi Marg, ND-100 001. a) Shri Sumit Bose, Secretary. Tel : 23736248, Fax : 23359910, e.m : secy-tfc@nic.in b) PS to Chairman, Shri S. Ravi. Tel : 2335 9912, Fax : 2370 5716, e.m: sravi@nic.in c) Dr. Vijay L. Kelkar, Chairman. Tel : 2335 9912, 2335 9913, Fax : 2370 5716, e.m : chmn-tfc@nic.inInternational i. Sometimes, political ideologies and internal coalition or party compulsions might force some governments into inaction or dilatory tactics. Goverments can be pressured into action in their national interests by the international bodies and 114
  • peer groups of governments. International organizations under the UNO and other multilateral inter-governmental bodies give great attention to the opinions of the civil societies. You can complain against the policies and actions of any government which has any impact on your life to these bodies. They will take up the issue. Global Forum on Transparency and Exchange of Information for Tax Purposes : Steering Group, of which India is the vice-chair. ☛ See : Organization for Economic Cooperation and Development (OECD). ☛ See : Economic Offences (57) ☛ See : Investments (99) ii. International Finance Corporation : a) Head, South Asia : Minakshi Seth. Tel : 011. 4111-1000, e-m : MSeth@ifc.org b) Manager, External Communications : Corrie Shanahan, Tel : 202. 473-2258, cshanahan@ifc.org76. FIRE : Fire protection-measures have to be taken in places where persons gather. Issue of No-Objection certificates for constructions, etc.A.P. i. Sri Laxmi Prasad, Add.Director of Fire Services, GHMC. Cell : 98499 06104 ☛ See : GHMC (93) ii. A. P. Fire and Emergency Services : a). Helpline : Tel : 2322 0855. b). Director, Sri P. Venkatesswar, Cell : 9701961116, M/s Aruna Bahuguna, IPS, D.G : 1st Floor, B-Block, B.R.K.R. Building, Tank Bund Road. Hyderabad. Tel : 040-2344 2955, Fax : 2326 0081, e.m : dirgnl_fireacr@ap.gov.in iii. Smt. P. Sabitha Reddy : Minister for Home, Jails, Fire Services, Sainik Welfare, Printing & Stationary : J-Block Room - 801. Tel : 040-2345 7687, 2345 3900, Resi : 2375 022577. FOOD : Complaints against the food safety and quality, against the licenses issued for manufacturing and distribution. Expiry 115
  • dates; Against restaurants and canteens. Conformity to the Food Safety & Standards Act, 2006. Food can now be tested for both chemical and bacteriological purposes. Hoarding of essential food items.A.P. i. Hoarding of essential food items: Task force: vigilance & Enforcement : ☛ See : Police (135) ☛ See : Vigilance (189) ii. Food Inspectors GHMC: In case of problems with quality of food and hygiene in restaurants. a) Tel : 2756 7892/93/91. Cell : 98491 65498 b) Sri S. Suryanarayana for Rangareddy district c) Chief Medical Officer : Cell : 99499 94023 iii. a). Assistant Food Controller : Director of Food Authority, Institute of Preventive Medicine, Narayanaguda, Hyderabad - 500 029. Tel : 040-2755 7725 iv. Complaints against the Inspectors : Food Safety Commissioner & Director of Institute of Preventive Medicine: Dr. Mrs. P. Sucharita Moorthy, State Food (Health) Administration. Public Health Laboratories and Food (Health) Authority, Tel : 2756 7892, 2756 0191, 2755 2203 Fax : 040-2756 7894, e-m : diripm@yahoo.co.in v. Agmark Products : a) Senior Marketing Officer, Directorate of Marketing & Inspection, Kothi, Hyderabad. b). Senior Marketing Officer, South Central Region Directorate of Marketing Inspections, Kothapeta, Main Road, Guntur - 522 001. vi. Dairy Milk and Ghee : (quality, prices & delivery) A.P. Dairy Development Co-Operative Federation Ltd., Sri. Praveen Prakash, IAS, M.D., Lalapet, Hyderabad - 500 017. Tel : 040-2701923 Fax : 27019938 vii. Sri Benhur Mahesh Dutt Ekka, IAS, Commissioner, Sugar & Cane Tel : 040-23242660, Fax : 23244292. ☛ See : Industries (95) & Commerce (37) 116
  • viii. A.P. Foods : Managing Director. Tel : 2717 2208, Cell : 9989920222, Fax : 2717 1596, e-m : apfoods@hotmail.com viii. Sri J.C. Sarma, IAS Prl. Secretary to Government (Food Processing) D-Block, 2nd Floor, Room - 346. Tel : 040-2345 0335, 2341 8033, 2322 0550, e-m : prlsecy.inds_fp@ap.gov.in ix. Minister for Civil Supplies, Food & Consumer Affairs, Legal Metrology & Legislative Affairs : e-m : min_food@ap.gov.in ☛ See Civil Supplies (32)National i. National Sugar Institute, Kanpur, CVO: Prof. S K Mitra, PO NSI, Alyanpur, Kanpur-208 017, Uttar Pardesh. Tel : 512 - 2570541, Fax : 512 - 2570247, e-m : Nsikanpur@Nic.In ii. Hindustan Salts Ltd. : CVO : Sh. A.K. Pandey, B-427, Pradhan Marg, Malviya Nagar, PB : 146, Jaipur - 302 017. Tel : 0141-2524099, Cell : 091669 55666, Fax : 0141-2521998, e-m- cvo@ilkota.in iii. Hindustan Vegetable Oils Corpn. Ltd. : CVO: Sri. Vineet Pandey 64-65, Satguru Ram Singh Marg, Industrial Area, Kirti Nagar, ND-110 015. Tel : 5930130, Fax : 011-5451022. iv. Marine Products Export Dev. Authority : CVO: Sri J. Ramesh, “MPEDA House” P.B : 4272, Panampilly Avenue, Cochin - 682036. Tel : 0484 - 2317892, Fax : 0484 - 2312036. v. National Dairy Development Board, CVO: Sri N.K. Ramachandran, PB : 40, Anand - 388001 (GUJ) Tel : 02692-226181, Cell : 09898008707, Fax : 02692-260157, e-m: nkr@nddb.coop vi. Coconut Development Board, CVO : Sri M. Thomas Mathew, Kera Bhawan, SRVHS Rd. Kochi-682 011 Kerala Tel : 0484-2375999, Cell : 09447175999, Fax : 0484-2377902, e-m : cdbkochi@gmail.com 117
  • vii. Spices Board CVO: Sh. V.J. Kurian : P.B. No. 2277, Sugandha Bhawan, NH By Pass, Palarivattom, Cochin - 682 025 (KERALA). Tel : 0484-2333304, 098470 65507, Fax : 0484-2349135, e-m : chairman@indianspices.comviii. Food Corporation of India (FCI) : Malpractices around the food stocks, procurement, wastages, etc. : a) CVO : Shri R. Sridharan : 16-20, Barakhamba Lane, ND-110001. Tel : 011-23413318, Cell : 09873115800, Fax : 011-43527506, e-m : edv.fci@nic.in b) Secretary, Complaints against the officers working in the public distribution system and in the Food Corporation of India. 716, Mahbir Prasad Block, Asiad Village Complex, Khel Gaon, ND-110 049.ix Food Safety and Standards Authority of India (FSSAI), FDA Bhavan, Next to Rashtriya Bal Bhavan, Kotla Road, ND-110002. Tel : 011-23237436, 23237447, Fax : 011-23220994, e-m: admn@fssai.gov.in, www.fssai.gov.inx. Dept. of Food and Public Distribution : a) Modal Charter for the Targeted Public Distribution System (TDPS) b) Directorate of Grievances: Smt. Rajani Razdan, Jt. Secretary, (Stg. & Admn.), Room:165, Krishi Bhawan, ND - 01. Tel/Fax : 011-2338 4308 e-m : jseo@fca.delhi.nic.in or Dr. Bhagawan Sahai, Jt. Secretary, Director of Grievances & CVO: Room-158, 1st Floor. Tel : 2338 2956, Fax : 011-2309 7028, jsimpex.fpd@nic.in c) CVO : Sri T. Jacob, Jt. Secretary, Room-175. Cell : 09560911200, Tel : 2338 2512/ 2338 8161, Resi : 2338 6058, Fax : 2338 9358, e-m : tjacob@nic.in, us-genl-@grains.nicxi. Complaints against the food processing industries : Ministry of Food Processing Industries : Panchsheel Bhawan, 118
  • August Kranti Marg, Khelgoan, ND - 110049. EPBAX : 011-26492216, 2649 2174, 2649 3227, 2649 0933, Fax : 011-2649 3228, e-m: mofpi@hub.nic.in Website : http://mofpi.nic.in Nodal Grievance Officer & CVO: Shri Ajit Kumar, Jt. Secretary ( PG), Room : 208, Tel : 26492475, Tel/Fax : 2649 3224, Fax : 011-2649 7641, e-m : ajitji@nic.inInternational i. Food & Agriculture Organisation of the United Nations: FAO Representative: Mr. Gavin Linday WALL e-m : fao-in@fao.org / coin.fao.org/cms / world india/ en/78. FOREIGN AFFAIRS, EMBASSIES : Functioning of Indian Embassies abroad. i. Ministry of External Affairs : a) Nodal Grievance Officer : Shri Amarel Dra Khatua, Jt. Secretary (PB), Room - 20, CPV Division, Patiala House Annexe, Tilak Marg, ND. Tel : 2338 4529, Fax : 2378 2821, e-m : jscpv@mea.gov.in b) CVO: Shri R K Tyag, South Block, ND-110 011, Tel : 011-23011357 Fax : 011-23792285 e-m : jscnv@mea.gov.in c) Sri Ranjan Mathai, Secretary ii. Ministry of Overseas Indian Affairs : Issue of ID Cards for persons of Indian origin a) Nodal Grivance Officer : Shri A.K. Tiwari, Jt. Secretary th Room - 916, 9 Floor, Akbar Bhawan, Chanakyapuri, ND-21. Tel : 011-24197936, e-m : atul_kt@yahoo.com b) CVO : Sri Atul Kumar Tiwari, Room - 916-917. Tel : 011-24676210, Cell : 09968454005, Fax : 011-26882431, e-m : jsfs@moia.nic.in79. FORESTS : If you notice stealing and hiding of forest produce, transporting forest wood and marketing with the connivance of the departmental officials and occupation of forest lands. Your identity 119
  • will be kept secret. Good information would be rewarded; occupation of forest lands; wood-cutting and un-authorised hunting.A.P i. Chief Wildlife Warden, Saifabad, Hyderabad - 500 004. Tel : 040-232668, 230561, 7763312 237889, 234228 ii. Andhra Pradesh Forest Development Corporation Ltd.: Sri C. Siva Sankar Reddy, IFS V.C & MD : 3rd Floor, UNI Building, A.C. Guards, Hyderabad - 500 004. Tel : 040-2339 2652, 2331 2870, 2332 0032, Fax : 2332 0032, e-m : md_apfdc@ap.gov.in iii. a). Divisional Forest Officer, Vigilance - I Tel : 2465 0178, Resi : 2464 0880. b). Divisional Forest Officer, Vigilance - II, Res : 2404 3772 iv. Chief Conservator of Forests, (Vig-Rayalaseema Region) : Cell : 9440810011, Off : 2465 0023. v. Chief Conservator of Forests, (Vigilance - Andhra Region) : Cell : 9440810169 Off : 24600260. vi. Chief Conservator of Forests, (Vigilance -Telangana Region): Cell : 9440810604, vii. Sri B. Muralikrishna, IFS Addl. PCCF (Vig.) Cell : 9440810017, Tel : 040-2323 1553, 2323 1553, 2740 6425, e-m : apccf_vig_apfd@ap.gov.in viii. Spl. Prl. CCF (Vig.) Cell : 9440810005 Tel : 040-2332 0032, 2323 1958, e.m : splpccf_vg_apfd@ap.gov.in ix Sri C.Madhukar Raj, IFS, Principal Chief Conservator of Forests, PCCF (Genl.) Aranya Bhavan, Saifabad, Hyderabad - 500 004. Cell : 94408 10001, Tel : 040-2323 1404, 2323 1851, Fax : 23312870, 4600 272, e-m : prlccf_hf_apfd@ap.gov.in / forest.ap.nic.in www.forest.ap.nic.in x. Ministry : a). Sri K.D.R. Jayakumar, IFS Spl. Sec. D-Block, Floor - 2. Tel : 040-2345 6877 ext : 2437, 040-2354 1780 120
  • 040-23456877, e-m : kdrjk@yahoo.co.in / forest@ap.nic.in b). Smt. Janaki R. Kondapi, IAS, Spl. Chief Sec. Tel : 040-2345 1440, ext. : 2446, 040 - 2354 3575, 2345 1440, e-m : janaki@ap.gov.in xi Minister for Forest, Environment, Science & Technology: nd Sri Satrucharla Vijayarama Raju, D - Block, Room : 326, 2 Floor. Tel : 040-23450533, e-m : min_frst@ap.gov.inNational i. Sri S.C. Sharma, IFS, Addl. I.G.F (Wildlife), Ministry of Environment & Forests, CGO Complex, Lodhi Road, ND - 110 003. Tel : 011 - 4362285, 4638048 ii. Indian Council of Forestry Research and Education : CVO : Sri R.P. Tangwan, New Forests, Dehradun. Tel : 0135 - 757021, Fax : 0135 - 756865 iii. Indian Plywood Industries Research and Training CVO: Dr.Sushil Kumar Nath, P.O : 2273, Tumkur Road, Bengaluru - 560 022. Tel : 080 - 28394341 Cell : 094498 10186, Fax : 080-28396361, e-m : sknath@ipirti.gov.in iv. Central Wood Development Board : Executive Director : Dr. D.K. Dhodawat Tel : 0291- 433967 / 616328, Fax : 0291- 439017 v. Nodal Officer for the Citizens Charter : Ministry of th Environment and Forests : 4 Floor, Paryavaran Bhavan, CGO Complex, ND. a) Dr. (Mrs.) Indrani Chandra Sekaran, Director Tel : 011 - 2436 0662, Fax : 011- 2436 0734, e-m : indusekh@hotmail.com b) Nodal Grievance Officer : Sri A.K. Goyal, Jt. Secretary, th (Admin&PG), 4 Floor, Room - 432, Paryavaran Bhawan, CGO Complex, Lodhi Road, ND. Tel : 2436 1613, Fax : 24367009, e-m : akg@nic.in c) CVO : Sri. R R Rashmi, Room : 412, Tel : 2436 228, 2611 3343, Fax : 24360768 121
  • vi (a) Dr.A.K.Kundra, IAS, Spl. Secretary, GOI, Ministry of Environment & Forests Tel : 011-4361712, 688485, 4361712, e-m : kundraak@nic.in vi (b) Minister : Smt. Jayanthi Natarajan80. FUNCTION HALLS, COMMUNITY HALLS : All function halls alloted in the space indicated in the original lay-outs are open for public use and social purposes, whether they are under the custody of a RWA or municipal administration. Access, Management, Charges i. Engineering dept : ☛ See : GHMC (93) ii. Harihara Kala Bhawan : ☛ See : GHMC (93) iii. Ravindra Bharathi: Ministry of Culture ☛ See : Culture & Art ☛ See : Consumer (43) ☛ See : Universities (187)81. GAS : ☛ See : Petrol, Petro chemicals, Adulteration, Bunks Management (133)82. Governor Complaints against the Adminstration and Ministers, MLAs. He or she can authorize the CBI to make enquiries against the ministers and the chief minister. S/he can reject and send back any resolution for re-considertion, sent by the government. The Governor’s grace could grant pardon to any punished person. As the Chancellor, the functioning of the universities is under his/her over all supervision. He can dismiss the entire government if there is any internal or external emergency that demands it. i. Sri E.S. Lakshmi Narasimhan, Raj Bhavan, Road, Hyderabad - 82. Tel : 040-2331 0521, Fax : 040-2331 2650, 2331 0521, e.m.: governor@ap.nic.in 1. Dr. N. Ramesh Kumar, I.A.S., Principal Secretary, Tel : 2331 2455 / 2331 0521 / 221, Ext. 221, Fax : 2331.1260, Resi : 2339 3535, e-m : psgovap@ap.nic.in 122
  • 2. Sri S. Hari Krishna ADC Tel : 241 & 224 3 Sqn. Ldr. Shyam Sundar ADC Tel : 241 & 224 4 Sri Bh. U.V.Seshagiri Rao Private Secretary : 242 5 Sri E.V.V. Nageswara Rao P.S.to Prl. Secretary 202 6 Sri K. Sahadeva Reddy 7 Jt. Secretary, RTI Appellate Authority K 5/5, Govt. Officers’ Quarters, Kundanbagh, Hyderabad. Tel : 2331 0521 Resi : 23403434 ii. Complaints against the behaviour of the governor or political involvement: President of the Republic of India. ☛ See : President of India (140)83. GRIEVANCES OR COMPLAINTS : Not taking appropriate decisions and taking decisions against the merits of the case by officers come under grievances. Your grievance message or letter should clearly indicate the name of the ministry, department with name and address of the complainant, specific grievance, designation and full address of the government authority approached earlier for redressal and reference no., and date. Complaints pertaining to disciplinary matters covered by statutory rules, bilateral individual disputes and matters pending in courts/ tribunals may not be taken up by the mechanisms. Complaints against any department of the government, one can lodge through internet, website and also watch the follow up given to it by the department concerned: Many departments and private companies have a place for lodging your complaints as grievance redressal mechanisms. These avenues should be exhausted first. Many of their acts and decisions, commissions and omissions can be measured by the Citizens Charters announced by them. Usually, nodal officers are the persons to be approached for all these matters. In case of complaints of corruption, the vigilance officers and the chief vigilance officers are to be approached. Where, they are not specified, as in the case of many state administrations, the head of the department or the corporation or organization is automatically to be considered as the nodal officer or the vigilance officer. 123
  • A.P i. A number of departments have declared their Citizens’ Charters, which you can find in their websites. It is a document of service assurance given to the customer by the service-provider. When one is not satisfied with the quality of service delivered by any officer or section of an office, one can consult the particular Charter guaranteed by the department or corporation and complain to the head of the department in writing. Please get the letter acknowledged by the office. Some Charters envisage penalties to be paid by the defaulting officer out of his or her pocket. Website : aponline.gov.in ii. Grievnces to the Secretariat departments, on line: www.aponline.gov.in/apportal Text message : 9010100100 iii. If, as often it happens, the head of the department does not care to reply or take action, with information to you, then shoot out a letter under RTI seeking a copy of the decision taken. ☛ See : Information & RTI (96) iv. Monday, the Grievance Redressal Day : All ministers, including the chief minister, all heads of ministries and departments in the capital and in the districts are supposed to keep themselves available i.e. to receive the citizens every Monday to listen to their grievances. You can quote this commitment and instruction by the current chief minister, if there is a hesitation on the part of any officer to receive you. v. Citizen to Government Interface : a). You can use internet, call centre or mss. em: c2g@ap.gov.in www.c2g.com b). If it is not functioining well : contact Centre for Good Governance : www : gms.cgg.gov.in vi. Except a few, most of the departments, Boards, corporations in the state have not announced the nodal officers or vigilance officers. Therefore you can straight away address yourself to the head of the organization and treat him as responsible for those functions, if he or she is not abole to indicate the proper channel in the department or corporation. 124
  • Use whatever means of communications are available to reach them.National i. Website of Citizen’s Charters : GOI : www.goicharters.nic.in ii. Common Service Centres : Centre for Innovations in Public Systems (CIPS), The Administrative Staff College of India would indicate their address. iii. Online Grievance Forum : The government wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity bodies, BSNL/MTNL, Railways, etc., Dept. of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances & Pensions: Centralised Public Grievance Redress And Monitoring System (CPGRAMS) Website : e.m : darpg.nic.in / grievance.nic.in / dpg.bharatsarkar.nic.in, http://pgportal.gov.in/grievance.aspx iv. Directorate of Public Grievances (DPG) in Dept. of Administrative Reforms & PG. Grievances concerning almost all the departments of the GOI could be reported. But, the following are not in DPG’s purview:Policy matters; Commercial contracts; Decisions involving quasi-judicial procedure; Service matters (excluding payment of terminal benefits like gratuity, GPF); Matters sub-judice; Matters earlier disposed of at the level of the minister; Frivolous complaints. Sardar Patel Bhawan, 5th Floor, Sansad Marg, N D-110 001 a) Ms. Ritika Bhatia,DS (D&D) : Grievances related to all Central government ministries, departments and organisations Tel : 011-2336 0369, Fax : 011-2374 2133, e-m : gkcmail-darpg@nic.in/ ddpg2-arpg@nic.in b) Sri Arvind Suri, Director, P.G. 5th Floor, Sardar Patel Bhawan, Sansad Marg, ND, Tel : 2374 5472, e-m:arvind.suri@nic.in 125
  • c) Sri. P.S. Chauhan, Under Secretary: Grievances related to all Central government ministries, departments and organizations Tel : 2340 1467, Fax : 2374 2133 / 2374 0856 / 2336 0583, e-m : pschauhan@nic.in d) Sri. R.C. Handa, Under Secretary. Grievances concerning all state governments. Tel : 2340 1468, Fax : 2374 2133, 2374 0856, 2336 0583 e) In case, even after two months of efforts, you have not received any cooperation from any department. 1. Shri R.Ramanujam, Jt. Secretary (AT&A) Room -109, North Block, ND-110 001. e.m: bbibek@yahoo.com, e.m : ramanujam@alpha.nic.in 2. Shri D.V. Singh, Additional Secretary, Fax : 2374 1004, 23741005. e.m : dvs@nic.in f) Dept. of Personnel & Training : Sri Rajeev Kapoor, Jt. Secretary (AT & A) Room - 193, North Block, ND. Tel : 2309 3668, e-m : jsata@nic.in g) Shri P.K. Jha, Jt. Secretary Tele/Fax : 011-23745472, e-m : pk.jha@nic.in h) Shri Ramesh C. Misra, Secretary, Tel/Fax : 011-2374 2133, 011-2374 2546 e-m : rcmisra@nic.ini). 1. CVO : Sri Raj Singh : Lok Nayak Bhavan, ND. Tel : 2374 2546, Fax : 2374 2133, e.m : rajni.razdan@nic.in / as-arpg@nic.in 2. Mrs. Rajni Razdan, Secretary : Dept. of Administrative Reforms & Public Grievances and Pension & Pensioners’ Welfare e.m : rajni.razdan@nic.inv. Apart from the relief received from the Nodal officers, the Vigilance officer and the Chief Vigilance Officer should be contacted if the complaint involves money. Many departmental websites carry the names and telephone numbers, often very outdated, of the Vigilance section. ☛ See : Vigilance & CVC 126
  • vi. Cabinet Secretariat : Director of Public Grievances : A nodal Agency for coordination amongst the ministries of GO under the supervision of the PMO. Sri. P.N. Ranjit Kumar, Dy. Secretary & Grievance Officer : Bikaner House (Annexe) Shajjahan Road, ND. Tel : 2338 7030, Website : http: //dpg.gov.in Website : http : //cabsec.nic.in vii. Parliamentary Committee on Government Assurances: It is a Committee nominated by the Speaker and will receive information and Scrutinize the assurances, promises, undertakings etc. given by Ministers from time to time and to report on the extent to which such assurances etc. have been implemented and to see whether such implementation has taken place within the minimum time necessary for the purpose. President: Smt. Maneka Gandhi ☛ See : Speaker (167) viii. Parlaimentary Committee on Petitions: Nominated by the Speaker, the committee will receive, consider and report on petitions presented to the House. Also to consider representations from various individuals, associations etc. not covered by the rules relating to petitionsand give directions for their disposal. President : Shri Anant Gangaram Geete ☛ See : Speaker (167)84. HEALTH :A.P. i. a) Chief Medical Officer (Clinics & dispensaries), GHMC Tel : 2322 1276 / 2322 7412 b) Health Section (Epidemics, Mosquitoes) Entomologist, GHMC. Tel : 2322 1276 ii. Director of Health. Tel : 2465 6988, e.m : dhsh@pol.net.in iii. Institute of Preventive Medicine : Smt. Dr. P. Sucharitha Murthy, Director. Tel : 040-275 60191, 2322 0462 Fax : 040-2756 0191, e-m : diripm@yahoo.co.in 127
  • iv. Commissioner, Health & Family Welfare: a) Dr.M.S.Srinivas Rao Addl. Director (FW) Tel : 040-2460 6373, 2765 0050, Fax : 040-2460 6373 e-m: cfwhyd@ap.gov.in b) Smt. Y. Srilakshmi, IAS Commissioner Tel : 040-2465 0365, 2335 4887, Fax : 040-24652267 / health.ap.nic.inv. Directorate of Insurance Medical Services: Dr B jonathan Director Tel : 040-2753 7434, 2753 7980, Fax : 040-27537432, e-m : dimsgovtap@yahoo.co.invi. A.P. Vaidya Vidhana Parishad : a) Dr. Janardhana, Joint Commissioner Medical. Tel : 040-24653467 Fax : 040-23358518 b) Dr. Dasradha Rami Reddy, Commissioner Tel : 040- 2465 6064, Fax : 040-2465 1171, www.apvvp.ap.nic.invii. Ayurveda, Yoga, Naturopathy, Unani, Siddha & Homeopathy (AYUSH) : a) Dr. Sekhar Addl. Director (Homoeo.) Tel : 040-24758409, 24758386, Fax : 040-24758410 b) Dr. Sekhar Addl. Director (Unani) Tel : 040-2475 8409, 2475 8386, 2453 0285, Fax : 040-2475 8410 c) Dr. K.V.S. Prabhakaram Addl. Director (Ayur.) Tel : 040-2475 8409, 2475 8386, 2339 9573, Fax : 040-24758410 d) Smt. G.D. Aruna, IAS Commissioner. Tel : 040-2475 8331, 2475 8386, 2375 5850 Fax : 040-2475 8410, e-m : ayushdept@yahoo.co.inviii. Tobacco Board : CVO : Dr. J Suresh Babu, Lakshmi Puram P.B. No. 322, G.T. Rd. Guntur-522004 Tel : 0863-2354443 Cell : 078930 00999, Fax : 0863-2354232 e-m : chairman@indiatobacco.com ☛ See : Tobacco (179)ix. Andhra Pradesh State AIDS Control Society : DM & HS Campus, Sultan Bazar, Koti, Hyderabad - 500 095. 128
  • Tel : 040-2465 7221; 2465 0776 Fax: 040-2474 2833 e-m : sacsandhra@gmail.com;apsacs@yahoo.com; sacsandhra@apsacs.org www.apsacs.org a) Smt. Dr. L. Sobhavathi Addl.Proj. Director Tel : 2465 8584, Cell : 9177103239 b) Sri C. Parthasarathy, IAS. Project Director Cell : 9866007979, Tel : 6463 3005, Tel : 2341 0500 e-m : vadanrv@yahoo.co.inx. Directorate of Health : Aarogyasri Health Care Trust, Hyderabad. Sri N. SreeKanth, IAS, CEO, Tel/Fax : 040-2314 8000, 2465 7715 e-m : ceo@aarogyasri.org, https://www.aarogyasri.org/ ASRI/index.jspxi. a). Sri P.V. Ramesh, I.A.S Principal Secretary, Medical, Health and Family Welfare, L - Block, Floor : 3, Room-304 Tel/Fax : 040-2345 0007, 40165438, Ext : 2917, e-m : pvrameshun@gmail.com / prlsecy_hmfw@ap.gov.in/ secy_hmfw@ap.gov.inxii. Sri D.L. Ravindra Reddy, Minister for Medical Education, APVVP & Hospital Services, Health, Family Welfare, Arogyasree, Health Insurance, 104, 108 and Medical Infrastructure: B Block Room : 402 Tel : 040-2345 0347, 2345 0723 Resi : 040-2300 2010xiii. Central Government Health Scheme (CGHS): In case of negligence & malpractices in CGH offices, dispensaries, etc. for Central govt. employees. Kendriya Swastya Bhavan Building, Begumpet, Hyderabad-16. a) CGHS Helpline : from 9:30 A.M. to 5:30 p.m. Tel : 011-6667777 & “155224’’ e-m : helpline-cghs@nic.in b) Additional Director. Tel : 2790 2316 c) Administrative Officer Ayurvedic & Homeopathi Units Tel : 2790 2190 d). Dr. G. Vijaya Bhaskar,CMO, (NFSG) & V.O. : Tel : 040-27905844, 27904259, Fax : 040-27900115, Resi : 27016612, e-m : dr.g .v.bhasker@ rediffmail.com. 129
  • National i. National Institute of Mental Health & Neuro-Sciences : CVO: Dr. V. Ravi P.B. No. 2900, Dr. T.H. Marigowda Road, Bangalore - 560029. Ph. : 080-26564199, 080-26597290, Fax : 080-26566811, e-m : mvsavithri@nimhans.kar.nic.in ii. National Institute of Immunology, ND. : CVO : Dr. Satish K. Gupta, Aruna Asaf Ali Marg, ND-110067. Ph. : 011-2674 1249, Cell : 098109 66357, Fax : 011-26742 125, e-m : skgupta@nii.res.in iii. National Institute Of Health & Family Welfare CVO : Prof. Neera Dhar New Campus, Near Dda Flats, Munirka, New Mehrauli Road, ND - 100 067. Tel : 011-26188485, 09871104674, Fax : 011-26101623, e-m : ndhar@nihfw.org iv. Dept.of Health & Family Welfare: a). Nodal Public Vigilance Officer : Shri B. Nayak, Jt. Secretary, Room-309, D-Wing, Nirman Bhawan, N.D-11. Tel : 2306 1527, e-m : bnayakdir@nic.in b) CVO: Dr. R.S. Shukla, Room - 146, ‘A’ Wing, Tel : 23061706, Cell : 09910334726, Fax : 011-23061398 e-m : shukla.rs10@gmail.com c) Director of Grievances Dr. K.V. Rao, Chief Director. Tel/Fax : 011-2301 7699 e-m : edstat@nb.nic.in d) Nodal Grievance Officer : Ms. Shakuntala D. Gamlin Jt. Secretary (Admn.&PG), Room - 343. Tel : 011-2306 1481, e-m: jsbt@nb.nic.in v. Union Minister, Health & FW : Sri Ghulam Nabi Azad, Room- 348-A, Tel : 2306 1647 / 2306 1751 / 2306 1661, Fax : 2306 1658, Resi : 2379 2052 / 2379 2944 ☛ See : Doctors (54) ☛ See : Hospitals (86)85. HIGHER EDUCATION, INSTITUTIONSA.P st i. State Council of Higher Education : 1 Floor, JNTU Masab Tank Campus, Mahaveer Marg, Opp. Mahaveer Hospital 130
  • Hyderabad - 500 028. Tel : 23311594, e-m : apsche2003@yahoo.co.in / apsche@ap.nic.in web : www.apsche.org a) Secretary Tel : 040-2331 1875 b) Prof. P. Jayaprakash Rao, Chairman Tel : 2331 1879, Fax : 23311470 ii. Sri M.G. Gopal, IAS Principal Secretary : J-Block, th 4 Floor, Room - 407, A.P. Secretariat, Hyderabad - 22. Tel : 2345 1424, 2345 7193, 2454 9897, Fax : 2345 4576, 23555811, e.m: prisecy_he_edn@ap.gov.in iii. Minister for Higher Education & Technical Eduction : th Sri C. Damodar Raja Narsimha : J Block 8 Floor, Room - 810. Tel : 040-2345 5998, 2345 0878 Resi : 040-23314944, 23386014, e-m : min_he@ap.gov.inNational i. Indian Institute of Management, Bangalore : CVO : Sri C.V. Indu Shekhar Bannerghatta Road, Bengaluru - 560 076. Tel : 080-2658 4599, 080-2699 3011, Fax : 080-26584050 ii. National Institute for Tech Teachers Trg. & Research : CVO : Dr. V.H. Radhakrishnan Shyamla Hills, Bhopal - 462 002. Tel : 0755 - 2661600, Fax : 0755-2661996, e-m : vhradhakrishnan@nitttrbpl.ac.in iii. School of Planning & Architecture CVO : Dr. V Thiruv - th Engadam, 4 Block B, Indraprashta Estate, ND-110002. Tel/Fax : 23702383, e-m : root@spa.ernet.in iv. Dept.Higher Education : Ministry of Human Resource Development, Shastri Bhawan, ND-110 001. Tel : 011-2338 3936, Fax: 011-2338 1355, e.m : webmaster.edu@nic.in a) Sri. Sunil Kumar, Addl. Secretary (Higher Education) Tel : 011-2338 2298, Fax : 011-23070036, e-m : skumar-mail@nic.in 131
  • b) M/s. Vibha Puri Das, Secretary, Dept. of Higher Education, MHRD, Tel : 011-2338 6451, 2338 2698, Fax : 011-2338 5807, e-m : secy.dhe@nic.in c) Minister : Smt. D. Purandeswari, Minister of State for Human Resource Development. Tel : 011-23381567, Fax : 011-23387771, e-m : d.puran@nic.in d) Sri. Kapil Sibal, Minister for Human Resource Development : Tel : 011-2378 2698, 2378 2387, Fax : 2338 2365 e-m : hrm@nic.in86. HOSPITALS PUBLIC, PRIVATE : Complaints within the hospital: If you are not satisfied with the services rendered by the personnel, ask for the Resident Medical Officer(RMO) or the Medical Superintendent or the Public Relations Officer or the Managing Director or the owner of the private hospital. They have to meet the stringent norms of National Accreditation Board for Hospitals and Healthcare Providers. It is to be verified, whether it is a small clinic or a corporate hospital, it must comply with the norms set under the Medical Regulatory Act and the regulations fixed by the Medical Council of India. Nurses should observe the norms prescribed by the Nursing Council.Other personnel should have the certificates from the Para-Medical Board.A.P i. Govt. Maternity Hospital, Superintendent Sultan Bazar, Tel : 040-2465 3422, 2465 7443/ 2465 3647, 2465 3422, Cell : 9849902987 / 9391177694 ii. Govt. Maternity Hospital, Superintendent Nayapool Tel: 040 2452 3641, 2452 3642, 2451 0472 Cell: 9849902991, 9849902991 iii. Niloufer Hospital, Superintendent. Tel : 040 2331 4095 iv. SRRIT & CD Fewer, Superintendent. Tel : 040 2766 7844, 2766 4285, Cell : 98499 02999, 98499 02999 v. S.D. Eye Hospital, Superintendent. Tel : 040 2331 7274, 2339 9611 132
  • vi. Institute of Mental Health, Superintendent. Tel : 040-2381 3231, 2381427 Cell: 98499 03003, 98499 03003vii. A.P. Chest Hospital, Superintendent. Tel : 040 23814421/ 22, 23814421 / 22, 23814425 9849666925,9849666925, 9849902995, 9849902995viii. E.N.T Hospital, Superintendent. Tel : 040 2474 2329, Cell : 98480 55109, 98499 03010ix. MNJI.O. & RCC , Director. Tel : 040 2331 8422, 2331 8424, 2331 4063, Cell : 98490 62140, 98490 62140x. Gandhi Hospital, Superintendent. Tel : 040 2750 5566, 2750 7711, Cell : 98499 02979, 98499 02979xi. Osmania General Hospital, Superintendent, Hyderabad. Tel : 040-2460 0146, 2461 9455, Cell : 98499 02975, 98499 02975xii. Complaints against Hyderabad Municiapl hospitals and dispensaries: Chief Medical Officer (Clinics & Dispensaries), GHMC, Tel: 2322 1276, 2322 7412xiii. Commissioner of Indian Medicines & Homeopathy, th Regional Dy. Director, 5 Floor, Gagan Vihar Complex, Moazam Jahi Rd., Nampally, Hyderabad-1. Tel : 2461 7051xiv. Commissioner of Family Welfare: DM&HS Campus, Sultan Bazar, Hyderabad - 500 095. Tel : 040 2465 0365, Fax : 040-24652267, e-m : cfwhyd@ap.gov.inxv. Medical & Family Welfare Dept. Principal Secretary, H- Block, A.P. Secretariat, Hyderabad. Tel : 040 – 2345 5824 Fax : 040 - 23457817, em : prlsecy_hmfw@ap.gov.in, healthsys@rediffmail.comxvi. Sri D.L.Ravindra Reddy, Minister for Medical Education, APVVP & Hospital Services, Health, Family Welfare, Arogyasree, Health Insurance, 104, 108 and Medical Infrastructure : ☛ See : Health (84) 133
  • National i. C.V.O. & Model Charter for Public Hospitals: Dept. of Health : Dr. A.N. Sinha, CMO (Hospital Administration), DGHS, Room - 556, A-Wing, Nirman Bhawan, ND-110 011. Tel : 011-2306 1978, Resi : 011-2508 5700, Fax : 011-2306 1978, e-m : adgha@.nic.in ii. a) Central Research Institute, Dept. of Indian System of Medicine & Homeopathy : CVO : Room : 206, nd 2 Floor, IRC Building Annexe 1, Red Cross Road. ND-01. Tel/Fax : 011-2332 7669, Fax : 011-2373 1846, e-m : balaprasad@hotmail.com b) National Medicinal Plant Board : Shri Bala Prasad, IFS, Director iii. National Institute of Homoeopathy, CVO: Dr. Dilip Panakkada Block-GE, Sector-III, Salt Lake City, Kolkatta - 700 106. Tel : 033-2337 0969, 2337 0970, Fax : 033-2337 5295 iv Jawaharlal Nehru Bhartiya Chikitsa Evam Homeopathy Anusandhan Bhavan, 61-65, Institutional Area, Pankha Road, Janakpuri, ND-110 058. a) Central Council For Yoga & Naturopathy, CVO : Dr. B T. Chidananda Murthy Tel : 011-2852 0430 / 31, Cell : 09811907711, Fax : 011-2852 0435, e-m : ccryn.goi@gmail.com b) Central Council of Homeopathy : C.V.O. Dr. Lalith Verma 61-65, 5th, 6th Floors, Opp.’D’ Block, Tel : 011-2852 5582, Cell : 09818218770, Fax : 011-2852 2906, e-m : verma_cch@yahoo.com c) Central Council For Research In Homeopathy: C.V.O: Dr. Vikram Singh. Tel : 011-2852 5852, 2852 0501 Fax : 011-2852 0748 e-m : ccrh@del3.vsnl.net.in d) Central Council for Research in Ayurveda & Siddha, CVO : Dr. V. K. Lal. Tel : 6529 010, Fax : 5528 0748 e) Central Council of Indian Medicine, CVO: Dr. P.R. Sharma. Tel : 011-2852 5847, 2550 7847 Fax : 011-2852 0878, e-m : indiaccim@gmail.com 134
  • v. National Institute Of Ayurveda: C.V.O: Madhav Place, Amer Road, Jaipur - 302 002. Tel : 0141-2635816, Cell : 09694333312, Fax : 0141-2635709, e-m : ajay_sharma_54@hotmail.comvi. Pasteur Institute of India CVO: Dr. K.N.Venkataramana, Coonoor (Nilgiris). Tel : 31250, 31846, Fax : 0423-2231655vii. Hospital Services Consultancy Corpn. (India) Ltd.: CVO: Sri A.K. Aggarwal E-6 (A), Sector-1, Noida (U.P.) - 201 301. Tel : 95120-2545961, Cell : 09810534980, Fax : 95120-2542447, e-m : ak-aggarwal@hsccltd.co.inviii. Complaints against the quality and standards, so that their accreditation could be challenged and cancelled: Quality Council of India: National Accreditation Board for Hospitals. Institution of India Building, 2nd Floor, Bahadur Shah Zafar Marg, ND-110 002. Tel/Fax : 011-2337 9321, 2337 9621 / 0567, e-m : negi@qcin.orgix. Indian Council of Medical Research, CVO: Sri. Arun Baroka, V.R. Bhawan, Ansari Nagar, P.B. 4911, ND-110 029. Tel : 011-2658 9330 Cell : 098181 04079, Fax : 011-26588102, e-m : arunbaroka@icmr.org.inx. National Institute of Mental Health & Neuro-Sciences: CVO : Smt. M.V. Savithri, P.B : 2900, Dr. T.H Marigowda, Road, Bengaluru - 560 029. Tel : 080-2656 4199, 2657 2636, Fax : 080-2656 6811xi a) Nodal Grievance Officer : Dept. of Ayurveda, Yoga & Naturopathy Unani, Siddha and Homoeopathy (AYUSH): nd Dr. N.P. Singh, Director (P&E), Room : 225, 2 Floor, IRCS Building, Red Cross Road, ND-110001. Tel : 2373 1577, Resi : 2436 4152, e-m : np.singh@nic.in b) CVO : Dr. D.D. Sharma Room : 220. Tel : 011-2332 7187, Cell : 098689 45506, Fax : 011-2373 1846, e-m : jslsmh@nic.inxii. Ministry of Health & Family Welfare : ☛ See : Health (84) ☛ See : Doctors (54) 135
  • 87. HOSTELS, PUBLIC, PRIVATE : a. Hostels for the students are managed by the wardens in the universities and any complaints can be lodged with the vice- Chancellor only. Complaints against the Vice-Chancellors can go to the Governor. b. On the hostels run by the B.C. Commission and by the Social Welfare dept. can be reported to the respective departments. ☛ See : Minorities (119) ☛ See : Social Welfare (164) c. On private hostels run for students or for working men or for women, complaints can be made to the local health inspectors of the municipality or the corporation via the Commissioner. Their legal status is ambiguous. ☛ See GHMC (93)88. HOTELSA.P i. Andhra Pradesh Hotels Association, President: Sri.Naga Raju, 6-1-346/3, Sunder Niwas, Near Meera Theatre, Khairatabad, Hyderabad - 500004. Tel : 040-2324 1259, e-m : contact@apha.in ii. Institute of Hotel Management Catering Technology, CVO : Sri S. Sudha Kumar, F, Row, D.D. Colony, Vidyanagar, Hyderabad - 500 007. Tel : 040-27427569, Cell : 09490422816, Fax : 040-27427898, e-m : ihmhyderabad@rediffmail.comNational i. Hotel Corporation of India : CVO : Sri. Hemant Rao: th 5 Floor, The Centaur Hotel Mumbai Airport, Mumbai - 400 099. Tel : 6116660 ii. Institute of Hotel Management : CVO : Pusa, ND-110 012. Tel : 5787411 iii. Hotel Association of India : B 212-214, Som Dutt Chamber - I, Bhikaji Cama Place, ND-110 066. Tel : 011-2617 1110/14, Fax : 011-2617 1115, 136
  • The Secretary General : e-m: info@hotelassociationofindia.com / ai@hotelassociationofindia.com iv. Complaints about unhygienic and bad sanitary conditions, stale food, etc. ☛ See : GHMC (93)89. HOUSINGA.P. i. House Federation : Sri D. Krishna Murthy MD : Tel : 040-2766 2619, 2750 5077, Fax : 040-276 66342, e-m : house_fed@sify.com ii. A.P. Rajiv Swagruha Corporation Ltd. : Bharat Scouts & Guides Office Complex, 1-2-386, Domalguda Hyderabad - 29. Tel : 040-2763 0859, Fax : 2763 0859, C. & MD. iii. Andhra Pradesh State Housing Corporation: A.P. Weaker Sections Housing Programme : a) Sri K. Subbarayan, AM, Vigilance : Cell : 97014 51059 / 970145105 e.m : amvig2@apshcl.gov.in b) Sri. A. Assuntha AM. Cell : 9701451054, 9701451054, e-m : amvig3@apshcl.gov.in c) Sri Y. Ananda Rao, DGM. Vigilance, Cell : 9701451031/ 970145103126 e-m : dgmvig@apshcl.gov.in d) Sri Munindra, IFS, Executive Director : e-m : ed@apshcl.gov.in, edurbanhousing@gmail.com e) Sri. Neerabh Kumar Prasad, I.A.S Managing Director, A.P. State Housing Corporation Limited, Urdu Lane, Himayath Nagar, Hyderabad. Tel : 040-23228932, 040 - 2322 8932, 040 - 2322 1070, Cell : 9701451001, 97014 51001, e-m: md@apshcl.gov.in Website : www.housing.cgg.gov.in iv. A.P. Housing Board : Sri G. Sai Prasad, IAS V.C. & Housing Commissioner. Tel : 040-2473 2063, Fax : 040-2473 2063 e-m : vcaphb@ap.gov.in, Website : www.aphb.gov.in 137
  • v. Grievances reg. re-habilitation: See : Land Acquistion in Irrigation (101) th VI. Sri M. Samuel, IAS Principal Secretary, L-Block, 4 Floor, Room - 407. Tel : 040-2345 0365, Ext. 2454, 040 - 2345 0625, Cell : 9704151000 e-m : prlsec@apshcl.gov.in, prlsecy_hsg@ap.gov.in vii Sri Mukesh Goud. M, Minister for Marketing & Warehousing st D-Block, Room - 260,1 Floor. 040-2345 4063, 2345 3894, Resi : 6513 7957(P) viii. Sri Kanna Lakshminarayana, Minister for Housing, Weaker Section Housing Programme, AP Cooperative Housing Societies Federation, AP Housing Board, D-Block, Room - 261, Tel : 040 - 2345 0813 / 2345 0044, Resi : 2330 6232National i. Housing & Urban Dev. Corpn. Ltd. CVO: Dr. P. K. Mohanty, HUDCO House, India Habitat Centre, Lodhi Road. ND-100 003. Tel : 011-24693022, Fax : 011-2463 5317, e-m : cvo@hudco.org ii. National Housing Bank : CVO: Sri. R S. Garg India Habitat, Centre Core-5A, Lodhi Road, ND. Tel : 011-2464 9043, Cell : 098116 59059, Fax : 011-2464 9043, e-m : rsgarg@nhb.org.in iii. C.V.O Housing & Urban Development Corporation Ltd.,(HUDCO) House, India Habitat Centre, Lodhi Road, ND - 110 003. CVO : Sri T.K. Anyal. Tel : 011-2462 4247, Fax : 011-2463 5317 iv. National Buildings Organisation (NBO): Ministry of Housing & Urban Poverty Alleviation, G Wing, NBO Building, Nirman Bhawan ND-110 011. Tel : 011-2306 1940, Fax : 011-2306 1542 www.nbo.nic.in a) Shri Avanish Kumar Mishra, Dy. Director Room - 204 Tel : 23061-316 138
  • b) Sri D.S. Negi, Director, HOD (NBO) Room - 210, Tel : 2306 1692, Fax : 23061-683 c) CVO : Sri R C Mishra Tel : 2306 1665, Fax : 2306 1497 v. Minister of Housing and Urban Poverty Alleviation (M/o HUPA) : Nirman Bhavan, Maulana Azad Road, ND-110108. Miss Kumari Selja, Minister. Tel : 2306 1928, 2306 3989, Fax : 2306 1780, e-m : kumari.selja@nic.in / ps2mos_uepa@nic.in90. HUMAN RESOURCE DEVELOPMENT : Knowledge-enhancement efforts, capacity-building, training for officers and non-officials, software development Bad handling of resources and infra- structures.A.P. i. Dr. MCR HRD Institute : a) Dr. D. Chakrapani, IAS Addl. D.G. Tel : 040-2354 8887, 2354 8487, e-m : chakrapanid@yahoo.co.in b) Sri Ajoyendra Pyal, IAS Addl. D.G. Tel : 040-2354 8294 e-m : adg.mcrhrd@gmail.com c) Sri Md. Shafiquz Zaman, IAS D.G. Tel : 040-2354 3062 Fax : 2355 7584, e-m : dg@hrdiap.gov.in, www.hrdiap.gov.inNational a). M/s. Vibha Puri Das, Secretary b). Smt. D. Purandeswari, Minister of State for Human Resource Development : Tel : 011-2338 1567, 2339 6163, Fax : 011 - 2338 7771, e-m : d.puran@nic.in/ hrm@.nic.in c). Kapil Sibal, Minister for Human Resource Development : Tel : 011-2378 2698, 2378 2387, Fax : 011-2338 2365 e.m. : hrm@nic.in; kapilsibal@hotmail.com, kapil@kapilsibal.com, ksibal@sansad.nic.in91. HUMAN RIGHTS : Violation or denial of basic human rights either by commission or omission, either by the public sector or the private sector privacy. 139
  • A.P Nodal Officers in Depts to protect Human Rights : i. a) Civil : 1. Sri A Mahboob Saheb, Asst. Secretary, (Law and Order) Tel : 2345 6137 / 2345 0111/Ext.2827. 2. Shri V. Samuel, Jt. Secretary, (Law and Order) Tel : 2345 2888, 2345 0111, Ext. 2368, e-m : Samuelvattikuti@yahoo.com 3. Sri R.M. Gonela, IAS, Principal Secretary, (Political) Tel : 040-2345 3026, Fax : 040-2345 4055, 040-23450111, Ext. 2230, e-m: Secy_poll_gad@ap.gov.in b) Police : Sri S.V. Ramana Murthy, Addl. DGP: (Co- ordination i/c Human Rights), Opp. Ravindra Bharathi, Lakadikapool, Hyderabad. Tel : 040-2321 2839, 040-2785 2317 Resi : 040-2355 2626 e.m : adgp_coord@co.appolice.gov.in ii. H.R. Violations by the Companies. Their recognition and compliance are a part of the business responsibility guideliness prepared by the Ministry of Coporate Affairs ☛ See : Company/Corporate Affairs. No. 40 iii. Protocols: Mis-Using this word, Protocol, many politicians are obstructing to the rights of the citizens, to freedom of expression, circulation and right to equality. One can get clarifications Sri N.V.Ramana Reddy, IRPS Director, General Administration Dept. AP Secretariat, Hyderabad. Tel : 040-2345 3151, 2341 7606, Cell : 9849343415, Fax : 040-2345 1233, 2341 1078, 2323 3142, e-m : splsecy_proto_gad@ap.gov.in/ addlsecy_proto_gad@ap.gov.in iv. A.P. State Human Rights Commission : It accepts the cases when the police refuse to register or where there is no forum to address the issue, like the Women’s Commission and SC, ST Commission.The departments have to comply with the instructions of HR Commission. Ground Floor, Gruhakalpa, M.J. Road, Opp. Gandhi Bhawan, Hyd-01. Tel : 24601571/72/74, Fax : 2460 1573 140
  • a) Secretary : Sri. Patil Vithal Rao. Plot No. 180, Lalitha Nagar, Jamia Osmania, Hyderabad - 500 007. Tel : 2460 1571, Resi : 2707 2757 Cell : 9949642227, Fax : 2460 1571, e-m : aphumanrights@ap.nic.in b) Member : Sri E. Ismail, Plot No. 301,10-2-289/91, Moghal My Dream Apartments, Shantinagar, Hyderabad - 28. e-m : aphumanrights@ap.nic.in Tel : 2460 1572, Resi : 2339 1473, Cell : 98668 93000, Fax : 2460 1573, e-m : aphumanrights@ap.nic.in c) Chairperson, Sri Kakumanu Peda Perireddy. Tel : 2460 1574, Resi : 2322 3381, Fax : 2460 1573, e-m : aphumanrights@ap.nic.in / hrchyd@hd2.dot.net.in v. NGOs : a) Human Rights Law Network : Tel : 040-2766 1883 b) Prajwala (Human Trafficking) : Tel : 040-6570 4048National i. National Human Rights Commission (NHRC): Faridkot House,Copernicus Marg, ND - 110001. Tel. 2338 4012, Fax : 2338 4863, e.m.: covdnhrc@nic.in/ ionhrc@nic.in a) Complaints : MADAD : Tel : 011-2338 5368 Cell : 98102 98900, Fax : 011-2338 6521 (Law Division); For Complaints-filing. Tel : 011-2307 3876, (Investigation) e-m: covdnhrc@nic.in b) AP Chief : Sri Vasanth Kumar Gowd : Tel : 2338 2742 c) Jt. Registrar / Shri A.K. Parashar, Law & Focal Point for Human Rights Defenders. Tel : 011-23382509, Cell : 9810298900, Fax : 011-23384012, e-m : jrlawnhrc@hub.nic.in / hrd-nhrc@nic.in d) Shri K.S. Money, Chief Exec.Officer Tel : 11-2338 4856, e-m : sgnhrc@nic.in e) National Chairperson : Justice K.G. Balakrishnan, e-m : chairnhrc@nic.in 141
  • International Individuals can complain directly against their government in case where the government is not able to protect their basic human rights like right to life, right to free expression, right to free circulation, etc.in the country. i. Human Rights Council and Treaties Branch, Complaint Procedure, OHCHR UNOG, 1211, Geneva 10. Switezerland. Fax : +41(0)22917 9011, e.m: cp@ohchr.org ii. In case where the individuals are kidnapped and made to disappear by the political forces over which the national government has no control or not willing to exercise any authority. There is an International Convention for the Protection of All Persons from Enforced Disappearance. International Coalition Against Enforced Disappearance : Focal Person: Mary Aileen D. Bacalso, also chair of the Philippines- based Asian Federation Against Disappearances www.ieaed.org92. Hyderabad Metropolitan Development Authority (HMDA) : Complaints against irregular and unauthorized constructions, occupation of public properties meant for parks, roads, etc. Against builders and promoters and all estate- dealers outside the core-area of Hyderabad, former MCH. Block : A District Commercial Complex, Tarnaka, Secunderabad - 500 017. Tel : 040 - 2700 3313, Fax : 040 - 2700 1880, Cell : 98499 09881 e-m : hmdahyd@hmda.gov.in a) Sri Manik Raju, IAS Project Director (ORR) Tel : 040 - 2700 2745 b) Sri Rajeshwar Tiwari, IAS Metropolitan Commissioner : Tel : 040 - 2340 0681, 2340 6782, Fax : 27903185 c) Chairperson : Chief Minister ☛ See : Municipal Administration (121) and Urban Development (188)93. HYDERABAD : GREATER HYDERABAD MUNICIPAL CORPORATION (GHMC) : Complaints against irregular and unauthorized constructions, occupation of public properties meant for parks, roads, etc. Against builders and promoters and all estate- dealers. 142
  • i. BRK Complex, Tank Bund, Hyderabad - 29. Website : www. ghmc.gov.in a) Help Line - Secunderabad Cell. Tel : 2780 4012/13 b) Central Emergency. Tel : 2331 4289, 2339 4566 c) Emergency Squad (for spot visits). Tel : 2322 5397 d) Emergency Rain Situation. Tel : 2339 4566ii. City Planning : Irregular constructions of roads, land grabbing, Encroachments, etc. a) BRS Grievance Cell. Tel : 2322 0080/7160 b) Smt. Bhagyavathi City Planner Nalas. Cell : 98662 33390, e-m : ccp_town_planning@ghmc.gov.in c) Sri K. Srinivasa Rao Sr. Architect Planner. Tel : 2322 5397 Cell : 99635 50510, e-m : sap@ghmc.gov.in d) Sri V.R. Satish Chandra, Director of (HNC) Tel: 2322 008 Cell : 98498 03850, e-m : director.hns@ghmc.gov.in e) Sri G.V. Raghu, Chief City Planner Tel : 2322 0438 Cell : 99899 30634, e.m : ccp_town_planning@ghmc.gov.iniii. Engineering : Quality of roads, repairs, contracts : a) Smt. P. Saroja Rani Dy.C.E Tel: 2322 0418 Cell: 9000017849 e-m: dyce_enc@ghmc.gov.in b) Sri R.Dhan Singh, Dy. Chief Engineer (Maintenance) Tel : 2322 0418, Cell : 9849038709, e.m: ce@ghmc.gov.in c) Sri P. Sarat Babu, Dy. Chief Engineer (Projects) Cell : 98490 04537, e-m : dyce@ghmc.gov.in d) Sri P. Panduranga Rao, Engineer-In-Chief. Tel : 2322 5267 Cell : 99592 44408, e.m: enc@ghmc.gov.iniv. a) Sanitation : Garbage clearance, street cleaning Tel : 2322 1276, 2322 3024 b) Health & Sanitation : Tel : 2322 2160, Cell : 9177701937, e-m : ac_health@ghmc.gov.inv. Smt G. Priyadarshini, IAS, AC (UCD, Aasara, Housing & Disaster, Management). Tel : 2326 0052, Cell : 98668 94624, e.m : ac_ucd@ghmc.gov.in / ac_housing@ghmc.gov.in 143
  • vi. Sri I.A.S, AC (P&P, Estates, Heritage & Co-ordination) Tel : 2322 0172, Cell : 90009 11810 e-m : ac_estatesl@ghmc.gov.in / ac_planning@ghmc.gov.invii. Smt. Shivaparvathi, AC (Electrical, works, Elections & Census). Tel : 2322 4824, Cell : 99635 50422 e-m : ac_works@ghmc.gov.in, ac_elections@ghmc.gov.in, ac_electrical@ghmc.gov.inviii. Sri S. Hari Krishna, AC (Finance, Revenue) Tel : 2322 0848 Cell : 99499 94023, e-m : ac_finance@ghmc.gov.inix. Sri Sai Kumar, AC (Admin & Legal) Tel : 2322 5361, Cell : 97046 70174, e-m : ac_admin@ghmc.gov.in / ac_legal@ghmc.gov.inx. Sri M. Rajeswara Rao, AC (IT). Tel : 2322 4056, 2322 4824, Cell : 98499 05781, 98666 60417, e-m : ac_it@ghmc.gov.inxi. Smt. P. Anuradha AC (Sports & Parks ). Cell : 9949994035 th e-m : ac_sports@ghmc.gov.in / ac_parks@ghmc.gov.in 18 .xii. Circle, No.7 (old) Sri B.V. Gangadhar Reddy, Dy. Commissioner, Secunderabad. Tel : 2780 4012, Cell : 98499 05907, 99899 30563, Fax : 27804022, e.m : ac_secbad@ghmc.gov.inxiii. Sri. S. Aleem Basha , North Zonal Commissioner Tel : 2780 7321 Cell: 9849905760 e-m: ac_secbad@ghmc.gov.in / zc_north@ghmc.gov.inxiv. Sri K.Ilambarithi, Central Zonal Commissioner Tel : 2332 2978 Cell : 9490059524 e-m: ac_central@ghmc.gov.in / zc_central@ghmc.gov.inxv. Sri R.Yadagiri Reddy, East Zonal Commissioner Tel : 2404 3600 Cell: 8008123509 e-m: ac_east@ghmc.gov.in / zc_east@ghmc.gov.inxvi. Sri Mohd.Siraj-Ur-Rahman Zonal Commissioner, South Zonal Commissioner Tel: 2450 0254 Cell: 8978118812 e-m : ac_south@ghmc.gov.in / zc_south@ghmc.gov.inxvii.Sri S.Ram Narayana Reddy, West Zonal Commissioner 144
  • Tel: 2301 0062 Cell : 9000399942 e.m : ac_west@ghmc.gov.in / zc_west@ghmc.gov.in xviii.Sri.M.S.S.Somaraju, Secretary Tel: 2322 7644 Cell : 9989930667 e-m:secretary@ghmc.gov.in xix. Corruption by the personnel: Addl. S.P. Vigilance: Tel : 2322 4602 ☛ See : ACB (9) xx. Sri. Navin Mittal I.A.S, Special Commissioner Tel: 2322 0080 Cell : 8008102067 xxi. Commissioner: Sri. M.T.Krishna Babu, I.A.S Tel : 2322 4564 Cell : 9000241456 Fax : 2322 9430/0430, 2322 3024, 2322 5267, 2322 0394 (PRO) e-m: commissioner@ghmc.gov.in xxii.Dy. Mayor : Mr. Jaffer Hussain Miraz : Tel : 2322 7958, Cell : 9848032321, 9963741786 e-m : dymayor@ghmc.gov.in xxiii.Mayor, Mrs. Banda Karthika Chandra Reddy: Tel : 2322 7958, 2326 2266, 2322 0430 Cell : 9652936333 Fax : 2326 1262 e-m:mayor@ghmc.gov.in ☛ See: Municipal Administration (121) and Urban Development (188)National i. Minsitry of Urban Development and Poverty Alleviation: ☛ See : Urban Development (188) ii. JN URM : ☛ See Urban Development94. INCOME TAX : Complaints on any person who has non-declared, non- disclosed income, income through corruption, having disproportionate assets Also against the way of functioning of income tax officials. Complicity with the professions of accountancy.A.P i. a) ACIT (Hqrs) (Vig), Hyd.Tel: 2323 6724 / 805(ab) b) Addl.CIT (Hqrs)(Admn & Vig.) Tel : 2323 6281/ 801(ab) 145
  • c) Chief Commissioner: 4th floor new Annexe, Ayakar Bhavan, Basheer Bagh, Hyd - 500 004, Website : incometaxindia.gov.in ii. Ombudsman: If you have not received any response within a month or the response is not satisfactory, you can complain against the I.T. officials. In cases where: Refunds are delayed; only empty covers are posted without refund vouchers; not respecting the principle of first come first paid, delays in issuing PAN card;, working hours and absence of the officials; discourtesy to the public; not returning promptly the documents or books taken possession, etc. Sri. R.C. Parkash, Income Tax Ombudsman Flat : 106, IT Colony Rd.10, Banjara Hills, Hyd. Tel : 2342 5345 Tel/Fax : 2354 3440 M/s Ramalaxmi, PS: Tel : 2342 5345 Ombudman Room : 819, Aayakar Bhawan, Basheer Bagh, Hyd-4.National i. Directorate of International Taxation: Unearthing of black money ii. Directorate of Income Tax (PR,PP & OL) : 6th Floor, Mayur Bhawan, Connaught Circus, ND-110 001 Tel/Fax:011-23413317 e-m:ditprppol@incometaxindiapr.gov.in Website:incometaxindia.gov.in webmaster@incometaxindia.gov.in iii. Income Tax Dept Vigilance: a) Director Of Income Tax (Vigilance), South, 121, M.G. Rd. Nungambakam, Chennai -600034 tel: 044-2833 8380, Fax : 044-2833 8379 b) Sri.Rajeev Ranka, JDIT(Vig.) K-11, Tara Apartment Alaknanda, ND. Tel : 2323 6537 Resi: 2452 1484 Cell : 9868504778 c) Sri. S.K. Jain, Addl.DIT(Vig.) P-13, Andrews Ganj Extn. ND. Tel: 2323 2898 Cell : 9810202279 146
  • d) Dr. B.K. Sinha, DIT (Vig.) U-14, HUDCO Place Extn, Tel: 2323 5604 Tel/Fax/Resi: 2626 2001 Cell : 9868367189 e) 1. Sri. Baldev Krishan, PS 90A Pocket, A-14, Kalkaji Ext., ND. Cell: 1923235467, 9868106660 Fax: 2323 2897 2. Sri.K. Handa, Director General (Addl. Charge) Vigilance, or Dr. Sudha Sharma 1st Floor, Dayal Singh Public Library Building, 1, Deen Dayal Upadhyaya Marg, ND-110 002 Tel : 011-2323 4267, 23235467 iv. The Central Board of Direct Taxes (CBDT) : ☛ See : Taxes (170) ☛ See : Corruption (46)95. INDUSTRIESA.P. i. Bharat Dynamics Ltd: CVO: Sri. M. Eshwar, Kanchan Bhavan, Kanchanbagh, Hyd-500 058 Tel : 040-24340117, Fax: 040-24340117 e-m : cvobdl@nic.in ii. Central Institute of Tool Design, CVO: Sri. S. Satyanarayana A-8, APTE Balanagar, Hyd : 500037 Tel : 040-2377 2749 Cell: 09440963987 Fax : 040-2377 2658 e-m: krishnaswamiv@yahoo.com iii. Praga Tools Ltd: CVO : 6-6-8/32, Kavadiguda, Secunderabad-500 080 Tel : 2753 0900 Fax: 040-7536 365 iv. Bharat Heavy Plate & Vessels Ltd : CVO : Sri. A Ganasekaran Visakhapatnam : 530 012 Tel: 0891-2517362 Fax : 0891-2517626, e-m: vigilanceo@yahoo.com v. AP Industrial Development Corporation Ltd. : Smt. Neelam Sawhney, V.C.& MD : Tel : 040-2323 5355, 2323 5516 e-m : apidc@ap.gov.in www.apind.gov.in vi. AP Industrial Infrastructure Corporation (APIIC): Issues related to Industrial parks & zones. Sri.B.R.Meena,IAS VC&MD: 4th floor, Parishrama Bhavan, 5-9-58/B, Basheerbagh, Hyd-500 029 Tel : 040-2323 3596, 2773 3887, 2324 0205 Fax : 040-2324 0205 e.m : vc&md_apiic@ap.gov.in / md_apiic@ap.gov.in / 147
  • apiic@hd1.vsnl.net.in vii. Commissioner for Industrial Promotion, Chirag Ali Lane, Abids, Hyd- 500 001 Tel : 040- 3201235, 3314291 Fax : 040-3201335 e-m:ci@industry.ap.nic.in viii. Commissionerate of Industries: a) General Manager, Hyd. Sri. S. Ravi Kumar Chirag Ali Lane, Abids, Hyd - 001. e-m: gm_dic@inds.ap.gov.in b) Commissioner Sri R.Karikal Valaven, IAS Tel : 040-2344 1666 Fax : 040-2344 1611 e-m : comm_inds@ap.gov.in Website: www.apind.com ix. Management of State Public Enterprises : Smt D.Lakshmi P B, IAS Principal Secretary, D-Block, Floor : 3 Room : 419 Tel : 040-2345 2022-2391 Fax : 040-23450606 e-m: splcs_pe@ap.gov.in www.ped.ap.gov.in x. Prl. Secretary: Industry & Commerce : ☛ See : Commerce (37) xi. Minister for Major Industries, Sugar, Commerce & Export Promotion: Smt. J. Geetha Reddy Block D, Room No.220 Tel : 040-2345 3210 / 2345 3211 Resi:27804432 e.m : min_inds@ap.gov.inNational i. Hindustan Photo-Films Mfg.Co.Ltd CVO: Sri H.S. Nagbhushnam, Indunagar Ootacamund-643005 (T.N)Tel : 0423-2443540, Fax: 0432-2442556 e-m: indu@hpf-india.com ii. Central Pulps & Paper Research Institute: CVO: Dr.R K Jain, P.B. 174, Paper Mills Rd. Himmat Nagar, Saharanpur-247001(UP) Tel: 0132-2714056 Cell: 09457376233 Fax: 0132-2714052 e-m: rkjain@cppri.org.in iii. Hindustan Paper Corporation: CVO: Shri V Pati 75-C, Park Street, Kolkata-700 016 Tel: 033-22497361 148
  • Cell : 09433990990 Fax : 033-22497017 e-m : aghosh@hindpaper.iniv. Tyre Corporation of India Ltd: CVO: Smt Arundhaty Ghosh, Leslie House, 19, Jawaharlal Nehru Rd. Calcutta- 700 087 Tel: 033-2496767, 2496637 Fax : 033-2490021v. Rubber Board : CVO: Sri. Sajen Peter, P.B.1122, Kottayam - 686002 (Kerala) Tel : 0481-2571522 Cell: 09447703993 Fax: 0481-2571380 e-m:chairman@rubberboard.org.invi. HMT Limited : CVO : Sri. A R Suthekshna Hmt Bhavan, 59, Bellary Rd. Bengaluru-560 032. Tel : 080-2333 8948 Cell : 09845021263 Fax: 080-2343 0928 e-m : sutheekshna@hmtlimited.com vigilance@hmtindia.comvii. I.D.P.L.CVO: Sri. Ravindra Mathur, IDPL Complex, Dundaheda, Delhi Gurgaon Rd. Gurgaon (Haryana) Tel: 95124-23061517 Cell: 09811074215 Fax: 95124- 23061517 e-m: ravindramathur1958@gmail.comviii. Cement Corporation of India Ltd, CVO: Sri. Ashwani Kumar Sonik, Bldg. No.87, CCI House, 5th floor, Nehru Place ND-110 019 Tel: 2436 3635, 2436 0327, 2436 0464 Fax: 011-2641 9798 e-m : cvo@cementcorporation.co.inix. National Council for Cement and Building Materials : CVO: Dr. M Imran, 34 KM Stone, Delhi Mathura Rd. Ballabgarh 121 004, Haryana Tel: 0129-2242051-56, 2241453 Fax: 0129-242100x. Central Institute of Plastic Engg & Technology,CVO: Sri. Sanjay Bansal, Guindy, Chennai-32 Tel : 044-22254788 Cell : 09381266620 Fax : 044-22254788 e-m : sharmask1@gmail.comxi. National Institute. of Design: CVO: Sri. Viral P. Rajyaguru, Paldi, Ahmedabad-380007 Tel: 079-26623692, Fax : 079-26621167 e-m : viralrajyaguru@nid.edu 149
  • xii. National Aluminium Co. Ltd : CVO : Sri. G Srinivas, Nalco Bhawan, Nayapalli, Bhubaneswar-751 013 Tel: 23384886 Cell: 26110330 Fax: 23388487 e-m: cvo@nalcoindia.co.inix. Scooters India Ltd: CVO: Dr. Parvinder Kaur P.O. Sarojini Nagar,Lucknow-226008 Tel : 0522-2436242,0522-2436631 Fax : 0522-2636190 e-m : branch6@cvc.delhi.nic.inx. Bharat Bhari Udyog Nigam Ltd: CVO: Sri V Pati 26, Raja Santosh Rd., Alipore, Kolkata-700027 Tel: 033-24795535 Cell : 09433044764 Fax : 033-24797046 e-m: cvo@bbunl.comxi. Heavy Engineering Corporation Ltd. CVO: Sri Ravindra Verma HEC Admin. Bldg. Plant Plaza Rd. Ranchi:834004 Tel : 0651-2401452 Cell: 09431124567 Fax : 0651-2401452 e-m : Cvo_Hec@Hecltd.Comxii. Hindustan Cables Ltd: CVO:9, Elgin Rd.Calcutta : 700 020. Tel : 247-1808 Cell: 09433990990 Fax : 247-1657 e-m : cvohcl@vsnl.net.inxiii. Bharat Pumps & Compressors Ltd. CVO : Shri A K Srivastava, Naini : 211 010 (Allahabad) Tel: 2686413 Cell: 09935595381 Fax : 0532-2687075 e-m: aksrivastava@bharatpumps.co.inxiv. National Institute Of Industrial Engineering. CVO: Dr D S Hegd,Lake Vihar, P.O. Nitie, Mumbai:400087 Tel : 022-28573371 Fax: 022-28573251 e-m: dshegde@nitie.eduxv. Bharat Brakes & Valves Ltd: CVO: Sri V. Pati 22, Gobra Rd. Calcutta -700 014 Tel:2461 962 Cell: 09433044764 Fax : 033-2440855 e-m: vpati@bridgeroof.co.inxix..Industrial Development Bank of India : ☛ See : Banks (14)xx Dept. of Industrial Policy & Promotion : a) Sri Talleen Kumar, Jt. Secretary, Room: 227 A-1 or 126- a, Udyog Bhavan, ND :110 011 Tel : 2306 3838 Fax : 23063656 e-m : talleen.kumar@nic.in 150
  • b) CVO: Ms. Anjali Prasad, Room:135 Tel: 011-2306 2983 Cell : 09871141951 Fax: 011-2306 1034 e-m: anjali.prasad.nic.in xxi. Dept. of Scientific & Industrial Research: Dr. K. Jaya Kumar Jt. Secretary, (Adm) Anusandhan Bhawan, Rafi Marg, ND Tel: 2371 6582 e-m: jsa@csir.res.in xxii.Ministry of Agro and Rural Industries: Nodal Grievance Officer: Sri Sesh Kumar Pulipaka, Jt. Secretary, Room:171,Udyog Bhawan, ND-110 001 Tel: 2306 1543 e-m : sesh.kumar@nic.in xxiii.Dept. of Heavy Industry: a).Nodal Grievance Officer &CVO: Sri.Ambuj Sharma, Jt. Secretary, Room:183, Udyog Bhavan, ND-110 011 Tel: 011- 2306 3733, e.m: ambuj.sharma@nic.in,/2306 2207 Cell : 09910066062 Fax: 011-23061785, e.m.: rajiv.bansal@nic.in xxiv.Minister of Heavy Industries & Public Enterprises: Shri Praful Patel Minister ( HI & PE) 155 Tel: 23063 598, 2306 1339, 2306 1782 Fax:2306 2662 Resi: 26, Gurudwara Rakabganj Road New Delhi-110001 Tel : 23712317 Fax : 23713344 ☛ See : Commerce (37)96. INFORMATION & RIGHT TO INFORMATION (RTI) & INFORMATION TECHNOLOGY Under the RTI Act, you can contact the Public Information Officer (PIO) of any department or public institution and ask for a copy of any information; or with prior arrangement, you can visit the office and consult any document you want. Do not ask them to take action on the basis of your letter. After obtaining information, you have to build your complaint against the dept. concerned..Limit your question to 250 words and ask on one subject at a time. Complain to the following Commission, if the process does not go smoothly privacy.A.P. i. A.P. Information Commission : On matters concerning the 151
  • state. Ground Floor, HACA Bhavan, Opp. Public Gardens, Hyd-500 004.Tel: 040-2323 0245/ 246 Fax : 040-2323 0591/ 592 e-m: info.apic@gmail.com, cic@ap.gov.in , URL : http://apic.gov.in Secretary : a) Sri …………….. Information Commissioner : Tel : 040 - 23230601, Cell : 9949099804 b) Sri …………….., Information Commissioner Tel : 040 – 23230604 Cell : 9949099802 c) Sri ………………, Information Commissioner Tel: 040 - 23230638 Cell : 9949099803 d). Sri. Jannat Husain, Chief Information Commissioner : Tel : 040- 2323 0245, 246040, 2323 0607 Cell: 9949099801 Fax:040- 2323 0591 e-m: cic@ap.gov.inii. NGOs :You can take the guidance from : a). Forum for a Better Hyderabad : ☛ See : Reforms in Governance b) Lok Satta Udyama Samstha : ☛ See : Reforms in Governance (151) c) Eenadu Telugu Daily newspaper: www.rti.eenadu.net : ☛ See : Press & Print Media (141)iii. Smt. M Sailaja Special Officer, Portal, A-Block, Floor : 1, Room : 208 Tel : 040-2345 0103, 2345 6408 e-m : so_portal_itc@ap.gov.iniv. Information Technology and Communication:Website: www.apit.gov.in a) Secretary: Sri. Sanjay Jaju, IAS b) Principal Secretary: Smt K. Ratna Prabha, IAS : ‘D’ Block, 3rd Floor Room : 431 Tel : 040-2345 6409, 2345 6401 Fax : 23450103 e-m: prlsecy_itc@ap.gov.inv. Smt. Aruna D.K. Minister for Information & Public Relations, Cinematography, A.P. Film, TV & Theatre Development 152
  • Corporation D Block Room : 151 Tel : 040-2345 3220/2345 0872 Resi: 040-23546793 vi. Sri Ponnala Lakshmaiah, Minister for Information Technology & Communications, J-Block Room : 403 Tel : 040-23450633 Resi:23313888 (P) 23313800 (P) e.m : min_itc@ap.gov.inNational i. Centre For Development of Telematics: CVO : Sri. Tanay Krishna, C-Dot Campus, Mandi Rd. Mehrauli ND-110030 Tel: 011-26598791 Fax : 011-26806955 Cel l: 09650702377 e-m: tanay@cdotd.ernet.in ii. Central Information Commission: On matters concerning the Central government a) Shri Pankaj K.P. Shreyaskar, Dy. Secretary & Jt. Registrar: Room : 10, August Kranti Bhawan, Bhikaji Cama Place ND-110 066 Tel& Fax : 011-26717354 e-m : pkp.shreyaskar@nic.in, rti@india.gov.in http://cic.gov.in rti@nic.in b) Mrs. Deepak Sandhu Information Commissioner Room: 296, II Floor, Tel : 011 – 26180532 e-m: d.sandhu@nic.in c) Shri M.L. Sharma, Information Commissioner Room:308, II Floor Tel: 011 – 26717353 Fax : 011 – 26106276 e-m: sharma.ml@nic.in d) Mrs. Sushma Singh, Information Commissioner, Room: 6, Club Building, Old JNU Campus ND-110 067. Tel : 011 – 26161997 e-m: sushmas@nic.in e) Mrs. Annapurna Dixit, Information Commissioner Room: 4, as above.Tel : 011 – 26717351e-m: adixit@nic.in f) Sri Shailesh Gandhi Room:2 Tel : 011 – 2616 1796 e-m: shaileshgandhi@nic.in g) Sri. Satyananda Mishra, Chief Information Commissioner: Room:306, II Floor August Kranti Bhavan Bhikaji Cama Place ND-110 066 Tel : 011 - 2671 7355 e-m: s.mishra@nic.in 153
  • iii. NGOs. : RTI related other web sites you can consult for help: a) Public Cause Research Foundation: A 119, Ist floor, Kaushambi, Ghaziabad, 201010, UP Cell: 09717460029, 09717460029 b) http://www.pcrf.in/index.html b).http:// www.parivartan.com c).http://www.rti.org.in/ http www.freedominfo.orgiv. Right to private information : Illegally intercepting telephone calls and ther sources for private informaion and making it public is going to be punishable order a new law. Data Protection Authorised of India (DPAI) ☛ See : Grievances (83)v. Dept. of Information Technology : a) Director of Grievances: Sri. N. Ravishanker, Jt. Secretary, Electronics Niketan, 6, CGO Complex, Lodhi Rd. N D- 110 003.Tel : 011-2436 3124 Fax : 011-2436 3099 or 3079 e.m :ddgpg@bol.net.in, avishanker@mit.gov.in / nravishanker@nic.in b) CVO : Sri. R. Chandrashekhar Tel: 011-2436 3114 Cell : 09810548411 Fax: 011-2436 3119 e-m : Sagg-Js@Mit.Gov.In c) Minister of Communications and Information Technology: Shri Kapil Sibal Tel : 2436 9191, 2436 2626,2301 0468 Resid: 2301 7146 Fax: 91-11-24362333 e-m : mocit@nic.in /kapilsibal@hotmail.com, kapil@kapilsibal.com/ ksibal@sansad.nic.invi. Ministry of Information and Broadcasting : A-Wing, Shastri Bhawan, Dr. Rajendra Prasad Rd. ND-110001 a) Nodal Grievance Officer: Shri V Pyare Lal, Jt. Secretary (Policy, PG&Ad) Room: 657 A-Wing, Dr.Rajendra Prasad, ND.Tel: 2338 4453 Fax:011-2338 4785 e-m: jsp.inb@sb.nic.in b) CVO & Jt. Secy.: Sri. D.P. Reddy, Room: 552, 5th Floor Tel: 2338 4453 Cell: 09560456777 Fax: 2338 7823, 2464 154
  • 7424 e-m: jsf.inb@nic.in / psjsp.inb@nic.in c) Ms. C.Sailja, Director (Admin. Vig.& IP&MC) Tel/Fax: 011.2338 6394 Cell: 9717411220 e-m: diradm.inb@nic.in d) Minister of State: Sri. Choudhary Mohan Jatua: MSIB (J), B- Wing Tel: 2307 3424, 2307 3423 Fax::2338 1569, 2465 7989, 24657990 e) Ms. Ambika Soni, Minister, MIB Tel: 2338 4782, 2338 4340, 2338 7837, 2338 6892 Fax:2338 4286, 2301 4800, 2379 5053 e-m: mib.inb@gmail.com Sri. Ranjan P. Thakur, PS to MIB Tel: 2338 4782, 2338 4340, 2338 7837, 2338 6892, 2338 4286 Fax: 2687 685897. INSURANCE PRIVATE : LIFE & NON-LIFEA.P i. AEGON Religare Life Insurance:a). 1st Floor, 6-3-669, 6-3- 669/1, 6-3-669/A/B/C/101, Panjagutta, Hyd-500 082 Tel:040 - 66297010 b). 2nd Floor, Paranjpe B Scheme, Subhash Rd. Near Garware House, Vile Parle (E), Mumbai - 400 057. ii. Apath Bandhu Abids(Hyd):1-8-167 to 179-3, Besides Usha Kiran Complex, Ground Floor,Near Paradise circle,Secunderabad-500 003 Mr. P.H Khan.Tel: 040 – 4030 0555 Cell: 9949406688 / 9963204567 e.m: phkhan2001@yahoo.co.in / khan.ph@starhealth.in Toll Free: 1 800 425 2255 iii. Aviva Life Insurance Company India Ltd., Aviva Tower, Sector Rd. Opp Golf Course, DLF Phase V, Sector 43, Gurgaon 122 003, Haryana Toll-free:1800-180-22-66, 0124- 2709046 e-m:customerservices@avivaindia.com iv. Bajaj Allinace: Bajaj Allianz Life Insurance Co. Ltd. GE Plaza, Airport Rd. Yerawada, Pune 411 006 Tel:020. 3058 7888 Fax:020. 40111502 e-m: life@bajajallianz.co.in/ info@bajajallianz.co.in v. Birla Sun Life Insurance:5th & 6th Floor, G-corp Tech park, 155
  • Ghodbunder Rd. Near Kasar Wadavali police station, Thane (W)-400601 Tel:022 43569000 Toll Free: 1-800-270-7000 e-m : customerservice@birlasunlife.comvi. Bharti AXA Life Insurance Co. Ltd., Unit 601 & 602, 6th Floor, Raheja Titanium, Off Western Express Highway, Goregaon (East), Mumbai 400 063 Toll Free :1800-102-4444 SMS: 56677 Fax : 022-40306347 e-m : service@bharti-axalife.com 56677 a) Sri D. Ravindranath, Director Tel : 040-24754539, 24754301 040-23225705 040-24754301 e-m : dir@apgli.ap.gov.invii. Canara HSBC Oriental Bank of Commerce Life Insurance Co. Ltd.Centrum Plaza, Tower B, 5th Floor, Sector 53, Golf Course Rd., Gurgaon 122011Haryana. Tel: 1800- 103-0003, 1800-180-0003 (BSNL/MTNL), SMS : 97790- 30003 e-m: customerservice@canarahsbclife.inviii. Future Generali :1, Delta Plaza, 414, Veer Savarkar Marg, Prabhadevi, Mumbai 400 025TollFree :1800-220-233/1860- 500-3333 SMS : FG to 567678 e.m : care@futuregenerali.in / complaintscell@inglife.co.in www.inglife.co.in,Call us on 1- 800-419-8228ix ING Life Insurance: a). 3rd & 4th floor Venkat Plaza G-3- 883/5, Panjagutta Hyd- 500082 Tel: 040 6657 5757 b). National Operations: 690, 1st Floor, Gold Hill Square, Begur Hobli, Hosur Rd. Bangalore-560 068 Tel:080-41345134 Fax : 080-41100707 Toll free No:1-800-419-8228 Cell : 9880888228 Tel: 080-41345444 Fax : 080-41100700x. a). Royal Sundaram Alliance Insurance Co.Ltd.: Jewel Pawani Towers, 5th Floor, 6-3-1109/1 A-Block, Raj Bhavan Rd. Somajiguda, Hyd-500 082 Tel: 40-4222 7373 Fax : 40-4222 7300 e-m: customer.services@royalsundaram.in b) Sundaram Towers 45 & 46, Whites Rd. Chennai-600 014 Tel : 044-28517387 / 044-42227373 Fax : 044-2846 2345 www.royalsundaram.in 156
  • xi. Reliance Life Insurance Company Ltd.. a). 1st Floor,129 & 130, Swaranajayanthi Complex, Beside Maitrivanam Complex, S.R. Nagar Rd.Ameerpet, Hyd-500016 Tel: 040 3918 2616 b). 9th/10th floor, Building:2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex Building, Goregaon, (East), Mumbai-400 063. Call Center : 3033 8181, Toll Free:1800 300 08181 Fax:022- 30002222 e-m: rlife.customerservice@relianceada.comxii. Star Health Insurance : Arogya Cell: New MCH Commercial Complex, 3rd Floor, Sultan Bazar, Beside Kendriya Sadan, Koti,Hyd-500 001.Sri. R. Sasi Ganapathy Tel: 040 - 64504744 Cell: 99897 44144 Fax: 24657714 e-m:arogyacell@starhealth.inxiii. IDBI: Toll Free 1800 22 1120 or 1800 102 5005 | sms ‘LIFE’ to 5757515xiv. Sahara India Life Insurance Company Ltd.: a) Sahara Manzil Southern Zon Opp. A.P.Secretariat, Saifabad Hyd-500 063 Tel: 040- 6684 4222 Cell: 9885279596 b) Sahara India Centre, 2, Kapoorthala Complex, Lucknow- 226024.Toll Free No: 1800-180-9000 Tel.: 0522-2337777 Fax: 0522-2332683 Website: www.saharalife.com, e.m: life@life.sahara.co.inxv. Star Union Dai-ichi Life Insurance Co. Ltd.: a). Flat:201, 2nd Floor, Naik’s Vijaysri Nivas, Street:1, Balavantapur Rd., S. P. Rd. Begumpet, Hyd– 500016 Tel:040-30581481 - 89, Fax: 040-30581480 b).11th Floor, Raghuleela Arcade, IT park, Sector 30 A, Opp. Vashi Railway Station, Vashi, Navi Mumbai – 400703 Tel:022-39546300 e-m:customercare@sudlife.inxvi. SBI: SBI Life Insurance Co. Ltd., 2nd Floor, Turner Morrison Bldg, G. N. Vaidya Marg, Fort, Mumbai 400 023. Mrs. M Gayatri, Mrs. K. Lakshmi Priyanka Tel:040-23421327 toll free:1800-22-9090 or 1800-425-9010.xvii.Shriram Life Insurance Co.Ltd.: 3-6-478, 3rd Floor, Anand 157
  • Estates, Liberty Rd., Himayat Nagar Hyd-500 029 Tel: 040 - 2343 4466 Fax : 040 - 2343 4488 xviii.TATA AIG Life Insurance:Call 1-860-266-9966, 1-800-119-966 Hyd: Tel:040 – 6662988298. INSURANCE, PUBLIC : Life & Non-Life: There are a number of public and private insurance agents and companies soliciting policies for health, theft, damage and other risks as well as for life. At the time of payment of the principal amount, many difficulties are created with new rules. Policy holders’ grievance redressal cells exist in all the offices of the Corporations, headed by senior officers. Manipulated claims.A.P i. Integrated Grievance Management System : All insurance policy holders can register complaints and they will be supervised by IRDA. It is being set up. Contact IRDA website ii. Complaints of corruption against the staff of LIC : Life Insurance Corporation of India : a) Zonal Office : CVO, Jeevan Prakash, Saifabad, Hyd-63, Infocentre:1251 e.m : licdohyd@hd2.vsnl.net.in / crm.hyderabad@licindia.com b). CVO: Sh P G Joshi, Yogakshema, 4th Floor, West Wing, Jeevan Bima Marg, Mumbai-400021Tel: 022-22810687 Cell: 09820703267,Fax: 022-22820009 e-m: pramod.joshi53@licindia.com iii. Complaints to insurance Ombudman, Bheema Lok Pal: in case of dispute with an insurance company. Sri.E.Achuttan Unni, Ombudsman (Bheema Lok Pal): 6-2-46, Moin Court, 1st floor, Lane opp.Saleem Function Palace, A.C.Guards, Lakdi-ka-Pool Hyd-500 004 Tel: 6550 4123 / 2331 2122 Fax: 2337 6599 e.m: hyd2_insombud@sancharnet.in/ insombudhyd@gmail.com Web: www.licindia.com iv. Insurance Regulatory and Development Authority (IRDA): Complaints mostly against the policies and 158
  • functioning of private and public insurance companies and their agents; terms of the contracts, premium, penalties, non-renewals, non-payments, change of rules and other un- ethical practices could be reported. a) Grievance Call Centre: Toll Free No. 155255 to register your complaint against the insurance companies and to track its status. b) Also by e-mail: complaints@irda.gov.in, www.irdaindia.org c) C.V.O. IRDA: Complaints against the malpractices of the staff in IRDA: d) Chairman : Sri. J. Harinarayana, IAS (Rtd.) Parisrama Bhavanam, 3rd Floor, 5-9-58/B, Basheer Bagh, Hyd- 04.Tel:040 6578 9768, e-m: irauth@vsnl.com / chairman@irda.gov.in. v. Andhra Pradesh Government Life Insurance Fund: a) Directorate of Insurance: The Jt.Director, District Insurance Office, GOAP, Govt.Insurance Building, Tilak Rd. Abids, Hyd-500 001 Tel: 040-2475 4319, 040-2475 4301 Cell: 9848780368 e-m: jtdir_apgli_hyd@ap.gov.in/ dir_apgli@ap.gov b) Sri D.Ravindranath, Director Tel: 040-2475 4539, 2475 4301, 2322 5705, 040-24754301 e-m: dir@apgli.ap.gov.inNational i. Life Insurance Corporation of India (LIC): 4th floor, West Wing, Yogakshema Jeevan Beema Marg, PB:19953, Mumbai-400 021. Tel: 022-22810687 Fax: 022-2282 0009 http://www.licindia.com a) Sri. T.V.S.Prasad C.V.O. : Tel : 022-2281 0687, 2369 3263 b) Sri. B.B. Das, Exe. Director (Audit &Inspection) Tel : 2202 6548, 2363 4909 c). Sri. B.K. Das, Secretary (Vigilence) Tel : 2281 8240, 2494 2634 159
  • d) Smt. A. Lalitha, Secretary (Vigilence): Tel : 2288 3056, 2528 9076 e) Sri. N. R. Nadgaundi, Deputy Chief Engineer (Vigilence) Tel : 2281 8230 f) Sri. P Senthil Kumar, CVO: Tel: 022-2281 0687 Fax : 022-2282 0009ii. National Insurance Company Ltd.: CVO:Sri. S Sivaraman, Vigilance Dept.3-Middleton Street, Kolkata-700 071 Tel : 033-22896342 Cell : 09007110996 Fax : 033-22831731 e-m: s.sivaraman@nic.co.iniii. General Insurance Corporation of India : a) CVO : Sri. S Nallakutalam “Suraksha” 1st Floor, 170, J.Tata Rd. Church Gate, Mumbai-400 020 Tel : 022- 22834317 Cell: 09664480100 Fax: 022-22884011 e-m : cvo@gicofindia.com b) GM Sri. A.K. Roy Tel: 022-2283 4317, 022-2286150. Fax : 022-2288 4011 e.m : kssridhar@gicoindia.comiv. New India Assurance Company Ltd.: CVO: : Sri. K V Pathak New India Assurance Building, 87, M.G. Rd. Fort, Mumbai-400 001 Tel : 022-22700474 Cell: 09769003968 Fax: 022-22700469 e-m: kv.pathak@newindia.co.inv. Oriental Insurance Co. Ltd.: CVO: Sri Nawang Tobdan Oriental House, P.B:7037, A-25/27 Asaf Ali Rd. ND-1100 002. Tel: 011-23287203 Cell: 09910664445, Fax : 011- 23278246 e-m: N.Tobdan@Orientalinsurance.Co.Invi. United India Insurance Company Ltd.: CVO: Sri. S.P. Sinha 24, Whites Rd. P.B:676 Chennai - 600 014. Tel: 044-2852 9529, 2857 5230 Fax: 2854 7794vii. All deposits received by the banks have to be insured against default of repayment. One can find out whether a bank has done it or not. Deposit Insurance and Credit Guarantee Corporation: RBI, 2nd Floor, Opp. Mumbai Central Railway 160
  • Station, Byculla, Mumbai – 400 008, Tel. 022-2308 4121 RTI : 022-2301 9570 Customer care:022-2302 1150 Fax : 022 - 2301 5662, 2301 8165 e-m:dicgc@rbi.org.in Director : Tel : 022-2301 9570 General Manager: Tel : 022-2301 9645 Chief Exe. Officer: Tel : 022-2301 9460viii. Complaints to the insurers’ own professional body: Facilitator: The Secretary General, General Insurer’s (Public Sector) Association of India (GIPSA), New India Centre, 4th Floor, Cooperage Road, Mumbai-400 039. Tel: 2202 4998 Fax : 2202 9502ix. General Insurance Council: It is a representative body of general insurers. It lays down rules and regulations to be observed by the insurance companies. You can complain about arbitrary change of conditions of contract, portability and conditions for change of insurance company, etc. Sri. K.N. Bhandari, Secretary General e.m : gicouncil@gicofindia.com www.generalinsurancecouncil.org.inx To Seek information about their Citizens Charters, implementation of the government schemes with insurance character. a) Dept. of Economic Affairs (Insurance Division) : Nodal Officer of GOI for LIC of India, General Insurance Corporation & Oriental Insurance Corporation: Sri. G.C. Chaturvedi, Jt. Secretary (B&I), Room : 3, 3rd Floor, Jeevan Deep Building, Parliament Street, ND-110001 Tel : 011-23747507 Fax : 011-23742207 e-m : chaturvedi_gc@nic.in b) Ministry: Director of Grievances : Insurrance Division: Shri Lalit Kumar, Dy. Secretary, 3rd floor, Room:3, Jeevan Vihar Bldg. Sansad Marg, ND-110 001 Tel : 011-2336 5808, Fax : 2334 4605 e-m : lkchandel@nic.in/ jsbo@nic.com c) Dept. of Financial Services (Insurance Division), CVO : 161
  • Ajit M. Sharan, Banking Division, Parliament Street, Jeevan Deep Building, ND : 110 001 Tel : 2374 5151, Fax: 237451512999. INVESTMENTS : Complaints against companies which attract investments from the public and don’t respond properly and close down without information or give wrong information. Manipulated losses, insider’ information;lack of transparency.A.P i. AP Invest : Sri Madireddy Pratap,IPS Chief Executive Officer Tel: 040-23450015 www.apinvest.co.in ii. Investor Protection Cell : Against unlisted companies, fixed deposits in manufacturing companies, for non-receipt of AGM Notice, annual reports and forfeiture of shares. Sri. D. Vijaya Bhaskar, Dy. Registrar of Companies, 2nd Floor, CPWD Bldg., Kendriya Sadan, Sultan Bazar, Koti, Hyd-195. Tel: 2465 7937, 2465 6114 Fax : 2465 2807 Also Sri. S.N.Tiwari and Sri. Sudhir Kapoor, Senior Technical Assistants iii. Infrastructure Corporation of AP (INCAP): Sri K.V. Reddy, RAS VC&MD Tel: 040-23307799 Fax: 040-23396500 www.incap.co.in iv. AP Infrastructure Authority: a). Sri Mir Yousuf Ali Chief Exec.Officer Tel:040-2330 7799, 2339 6500 b). Sri Ajay Misra, IAS Vice Chairman : e-m: apinfrastructureauthority@gmail.com ☛ See : VI below v. Smt D.Lakshmi P B, IAS Principal Secretary, Public Enterprises D-Block, Floor:3 Room : 419 Tel : 040-2345 2022-2391 Fax : 040-2345 0606 e-m: splcs_pe@ap.gov.in vi. Sri Ajay Mishra, IAS Principal Secretary D-Block, Ground floor, Room:117A Tel : 040-2345 0517, 2341 6384, 2345 0518 e-m: prlsecy_infra@ap.gov.in 162
  • vii. Minister for Infrastructure & Investment, Ports, Airports, Natural Gas : Minister : Sri. Komatireddy Venkatareddy : D Block Room : 358 Tel : 040-23450368/23455135 Resi : 040-23398805National i. Nodal Officers for Citizen Charter : Dept. of Company Affairs, Shri. A.K. Kapoor, Advisor, Bikaner House Hutment ND-11 Tel : 011-2336 8003 e-m: ipcz.dca@sb.nic.in ii. Comprehensive information about the registered companies: www.mca.gov.in iii. Investment Grievance Redress Cell: Director of Grievances:Shri.Lalit Kumar, Dy. Secretary, 3rd floor, Jeevan Vihar Building, Sansad Marg, ND-110 001.Tel: 011-2336 5808 Fax : 011-2334 4605 e-m : lkchandel@nic.in iv. Prime Investors’ Protection Association, ND: Investors are protected from unscrupulous promoters, companies and entities. It works in collaboration with the Ministry of Company Affairs and it is posted with all regulatory orders. Information about various directors in the companies. Website:www.watchoutinvestors.com / www.investorhelpline.in v. Investor Protection Cell: Ministry of Company Affairs, 5th Floor, A-Wing, Shatri Bhawan, ND-01. a) Sri. V.K. Verma, Section Officer Tel: 2338 4479 b) Sri. N.C.Behera, Under Secretary Tel:2338 2386 c) Ms. M.N.Samnotra, Dy. Secretary Tel: 2338 4502 Fax : 2338 4502 e-m: dss.dca@sb.nic.in d) Sri. Paul Joseph, Economic Adviser Tel: 23385010 Fax : 2338 2748,2338 9088 e-m: ea.dca@sb.nic.in Website: http://www.dca.nic.in vi. Securities and Exchange Board of India (SEBI) : First of all, SEBI makes it obligatory for all the listed companies to maintain websites. Investors can approach SEBI, an independent authority for redressal of their complaints or grievances against the listed companies or intermediary 163
  • registered with SEBI. On receipt of complaints, SEBI takesup the matter till the matter is resolved. There is regionaltask force for the southern region in collaboration with SEBI,department of company affairs and the local stock exchangeto detect the companies that disappear with public deposits.Brokers, Debenture Trustees, Depository Participants,Merchant bankers, Registrars and Transfer Agents, Bankersto Issue, Underwriters, Credit rating Agencies, SecuritiesLending intermediaries come under the purview of SEBIIn addition to any action, the Exchanges might take, SEBItakes up enquiry by an Adjudicating officr on the basis ofcomplaints received against th companies. It can suspendor delist or impos penalties if the grivvancs of the public arenot redressed, undr the Securities Contract Regulation Act.a) Sebi Complaints Redressal System (SCORS): On-linecomplaints can be sent.There is a centralized Data Ware-housing & Business Intelligence System which prevents andremedies economic offences.SEBI Bhavan, Plot C-4A, G-Block, Bandra Kurla Complex,Bandra, Mumbai – 400051. Tel : 022-2644 1994 /4045 1994Fax : 2644 9013 / 4045 9013. Website: sebi.gov.ina) SEBI Southern Regional Office: D’Monte building, 3rd floor, 32, D’Monte colony, TTK Rd.Alwarpet, Chennai-600 018 Tel: 044-2467 4000/2467 4150 e-m: sebisro@sebi.gov.inb) Investor Complaints: Tel : 022-26449 188 / 2644 9199 e-m : investorcomplaints @sebi.gov.in, www.investor.sebi.gov.inc) Shri R. K. Nair, Exe. Director & CVO, e-m : rkn@sebi.gov.in Tel : 022 2851600, 2850451-56, 2880962-70 Fax : 022-2021073 e.m : iggc@sebi.gov.in.d) Sri. Sundaresan, D.G.M., Market Regulations Dept. e-m: sundaresanvs@sebi.gov.ine) Sri. U.K. Sinha, Chairman 164
  • vii. Credit Rating CRISIL: Helps you to find the worth and the performance of the companies so that you can decide about buying shares in those companies. The CRISIL Real Estate Star Ratings (CREST): It assesses and rates the quality, worth and reliability of the real estate projects, such as, the apartments, buildings, etc. to help common buyers make informed purchases. a) 3rd Floor, Uma Chambers, Plot No. 9&10, Nagarjuna Hills, (Near Punjagutta Cross Rd. Hyd-500 482 Tel : 040-2335 8103 - 05 Fax : 040-2335 7507 b) National : Central Avenue, Hiranandani Business Park, Powai, Mumbai- 400 076 Tel:022-3342 3000 Fax: 022-3342 3810 c) International : Irevna Limited London, 33, Throgmorton Street, London EC2N 2BR, UK. Tel: 44-0-870-333 6336 Fax : 44-0-207 170 4120 www.irevna.com viii. Disinvestments: Where manipulations in selling of government assets is supected. Dept. of Disinvestment, Ministry of Finance : Director of Grievances & CVO, Sri Sidhartha Pradhan, Jt.Secretary, Room: 520, Block : 14, Public Enterprises Bhawan, CGO Complex, Lodhi Rd. ND-110 003 Cell : 09871515965, Tel : 2436 8041 Tel/Fax : 2436 8502, 2436 6523 Fax : 2436 6524 e-m : spradhan52@nic.in ☛ See : Commerce (37)100. IRON & STEELA.P i. Rashtriya ISPAT Nigam Ltd., (RINL/VIZAG) a) CVO : Sri K. Vidyasagar Vishakhapatnam Steel Plant, Vishakhapatnam - 530031 Tel : 0891-2518398 Cell : 09000943943 Fax : Fax : 0891-2518674 e-m: kosividyasagar@gmail.com /dir.vig@vizagsteel.com http://www.vizagsteel.com/vigilance b) Shri P C Parekh Independent External Monitor ii. Sponge Iron India Ltd: CVO: Sri N V Rajshekhar : Khanij Bhavan, 6th Floor, 10-3-311/A, Castle Hills Masab Tank, Hyd-500028 Tel: 3535 086,54070 Fax: 040-2353 6090 165
  • National i. Hindustan Steel Works Construction Ltd (HSCL): a) 1. Sri S K Banerjee 2. Smt. Madhumita Basu: Independent External Monitors b) CVO: Sri Shiv Raj Singh, P-34 A, Gariahat Rd. (South) Kolkata-700031 Tel: 033-24737546 Cell:09903226317 Fax: 033-2473 7546 e-m: cvohscl@vsnl.net ii. Steel Authority of India Ltd. (SAIL): a) 1. Sri P Shankar 2. Sri Janaki Ballabha 3. Sri A. C. Wadhawan: Independent External Monitor b) Nodal Officer: Sri Paul Thomas Nodal Officer IP Secretariat, SAIL 19th Floor Scope Minar Laxmi Nagar, New Delhi 92 c) CVO: Sri Chandra Bhushan Paliwal, Ispat Bhawan, Lodhi Rd. ND-110 003 Tel:011.24367491Cell: 09968605009 Fax:011-24369759 e-m: cvo@sailex.com ,www.sail.co.in/ vigilance.d). SAIL Refractory unit (SRL): Shri P.K.Sinha (senior vigilance officer) Sector-IV Indira Gandhi Marg, Bokaro Steel City -827004.9471158555 iii. MECON : a). 1. Sri Deobrat Sahay 2. Sri Chandra Bhushan Paliwal: Independent External Monitors: Ispat Bhawan, Lodhi Rd. ND-110 003 Tel: 24367068/ 22467360 /24300200- 01,Fax: 24369759 http://www.mecon.co.in iv. Metal Scrap Trading Corporation Ltd.(MSTC Ltd). a) 1. Mr. M. K. Moitra : Independent External Monitor b) CVO: Smt. Madhumita Basu, 225-E, Acharya Jagdish Bose Rd.Calcutta-700 020 Tel: 033-2290-2390, 2287 9627 Cell: 09830707208 Fax: 2290 2390 e-m : madhubasu@mstcindia.co.in http://www.mstcindia.com v. Ferro Scrap Nigam Ltd (FSNL) a) 1. Mr. M. K. Moitra: Independent External Monitor b). CVO: Smt Madhumita Basu (Adll.)Regd. Office, F.S.N.L. Bhavan P.B. No. 166
  • 37, Equipment Chowk Central Avenue Tel: 222474, 2 2 2 4 7 5 Fax: 0788-220423 e-m: cvo-fsnl.cg@nic.in/ http://www.ferroscrap. vi. Office of the Development Commissioner for Iron, CVO: Sri. MD. Mustakim 234/4, Acharya Jagadish Bose Rd. Calcutta:20 Tel: 2479771-,72-73-74 Fax: 033-247 2997 vii. Kudremukh Iron & Ore Co.Ltd.: a) 1. Shri S. S. Meenakshisundaram 2. Shri K. V. M. Pai Independent External Monitors b) CVO : Sri. N.V.Raja Shekar, II Block, Koramangala, Bengaluru-560034 Tel : 080-25531535 Cell: 9849802132 Fax: 080-25502208 e-m : nvrajashekar@hotmail.com / cvo@kudreore.com, www.kudremukhore.co.in viii. Ministry of Steel : a). Shri George Elias, Jt. Secretary, Room:289,Udyog Bhawan, ND-011. Tel : 011-2306 3170 e.m : elias.g@nic.in b). CVO: Sri. J P SHUKLA Tel : 011-23063170 Cell : 09910667387 Fax: 011-23061250 e-m : diasg@nic.i c). Minister : Sri Meni Prasad ☛ See : Commerce (37) ☛ See : Industries (95)101. IRRIGATION : Projects approved or under consideration; irregularities in execution,land acquisition, work contracts, tenders, unfinished works, corruption.A.P. i. A.P State Irrigation Development Corporation Ltd.: a). Sri G. Ratna Kumar, ITS VC & MD Tel : 040-2330 2090, 2332 6258 Fax : 040-2330 2084 e-m: mdapsidc@yahoo.com V.C. & M.D., APSIDC, Rd:13, Banjara Hills, Hyd-34 b). Dr Prasanta Mahapatra, IAS Chairman Tel : 040-2330 2212, 2340 8280 e-m: prlsecy_irr@ap.gov.in ii. Central Designs Organisation : Irrigation Alignments. a) Sri.D. Sudhakar Rao, S.E., (Barrages & Canals) 167
  • Tel : 040-2473 2603 Fax : 040-2641 6410 e-m: cecdo@rediffmail.com b) Sri. M Ashok Kumar, S.E.(Dams) Tel : 040-2460 3765 Fax : 040-2461 6410 e-m: cecdo@rediffmail.com c) Sri. I.S.N. Raju, Chief Engineer Tel: 040-2460 3892, 2341 7474 Fax : 040-2461 6410 e-m : cecdo@rediffmail.comiii. Irrigation &Command Area Development Dept. (I&CAD): Engineer-in-Chief (admn) Jalasoudha Bldg., Erra Manzil, Hyd. Tel : 040-23390411 Fax : 2339 0794iv. Commissioner of Enquiry : Engineering in Chief: Investigations: Spl. Secretary : Sri. Suresh Chandra, Irrigation Dept. A.P. Secretariat: Tel : 040 2700 2366 e-m : apirrd@ap.nic.inv. Chief Engineer, Investigations: a) Sri K. Rama Krishna, S.E., Tel : 040-2332 3643, 2339 0792 e-m: ce_hy_04@ap.nic.in b) Sri M. Papaiah Chief Engineer, Hydrology Tel+ Fax: 040-2339 0792 e-m: ce_hy_04@ap.nic.invi. Engineers-in -Chief : a) Admin.Wing: Sri.M.K.Rehman Tel:040-2339 0411 b) Sri. B.S.N Reddy, Irrigation C.E (Minor Irrigation) Tel : 040-2339 1189 e-m : otgds@yahoo.comvii. Special Officer: Prioritised Projects Monitoring Unit (PPMU), Advisor, Projects Tel: 2322 1739, 2322 1739 e-m : adv_ppmu@yahoo.co.inviii. Irrigation Dept.: a) Sri S.K.Joshi,IAS Prl. Secretary(Projects) J-Block, Floor:7, Room:709 A.P Secretariat Tel : 040-2345 0857ext:2323, 040-2335 3139, 2345 3511 e-m : prlsecy_proj_irr@ap.gov.in b) Sri Aditya Nath Das, IAS Secretary Room:716 168
  • Tel : 040-2345 2411ext:2447, 2341 8447, 2345471 e-m: Secretary_telangana@yahoo.com c) Dr Prasanta Mahapatra, IAS Prl.Secretary (Irrigation) & CADA Tel: 040-2345 2529, 23408280, 23453511 e-m: prlsecy_irr@ap.gov.in/ pmahapat@ap.gov.in / apirrd@ap.nic.in www.irrigation.ap.gov.in ix. Minister for Major & Medium Irrigation, A.P. Water Resources Development Corporation: Sri. P. Sudarshan Reddy : J Block Room: 201Tel: 040-2345 4715, 2345 1488 Resi: 2354 8157 e-m: min_majirrgn@ap.gov.in x. Minister for Minor Irrigation, APIDC, Lift Irrigation,Water, Land Management, Trg. & Research Institute, Ground Water Deve.: Sri. T.G. Venkatesh : D Block Room :251 Tel : 040-2345 2339 2345 3207 e-m : min_minirrgn@ap.gov.in102. JOURNALISTS Professional ethics and conduct; yellow journalism; extortion of funds, blackmailing. Presentations that incite communal violence, hatred or offend others sentiments, one can register an FIR, (a First Information Report) in the nearest Police station. Similarly, when somebody would threaten you to write something against you, if you do not give money, this would amount to blackmailing. For personal attacks that damage a person’s reputation without a proof, one can go to the Court to claim damages. Any publisher that carry such matter could also be pursued for dmages or seek their derecognition. i. Complaints by the journalists or the press establishments: Regarding oppression of Press freedom, a newspaper, a journalist or any institution or individual can complain against Central or State Government or any organization or person for interference with free functioning of the press or encroachment on the freedom of the press. ☛ See : Press, Print Media: Press Council of India : (141) 169
  • ii. Editors’ Guild of India : Delhi Press Building, Jhandewalan Estate, Rani Jhansi Marg, ND-110 055. Members: a) Shri Alok Mehta, Dainik Bhaskar, A-16, Navbharat Times Apartments, Mayur Vihar-I, Delhi-110091 Tel: 23359859 e-m : alokmehta7@Hotmail.com b) Shri Hari Jai Singh, The Tribune, Sector 29-C, Chandigarh-160020 Tel: 0172-2655073(O) 2657247® 0172-2651291,2642358 c) Sri. Coomi Kapoor, ‘Indian Express’.(Gen.Secy) d) President: Sri. T.N. Nenan (chairman,‘Business Standard’)iii. Complaints against the journalists in the T.V. Channels: They must observe certain standards: public decency, communal harmony, impartiality and objectivity in reporting;ensuring neutrality; reporting on crime and safeguards in order to ensure that crime and violence are not glorified and encouraged; depiction of violence or intimidation against women and children; obscene sex and nudity; norms regarding issues of privacy;endangering national security;refraining from advocating or encouraging superstition and occultism; The channels are to correct themselves promptly and facilitate viewer feed back. Some channels like Star, Colors, or Zee have self-reguating mechanisms. One has to write to the channel directly. a) The News Broadcasters Association (NBA): This body of the professionals establishes code of ethics and broadcasting standards for T.V. news industry. It concerns private news and current affairs broadcasters. 101-103, Paramount Tower C-17,Community Center Janakpuri, ND -110 058. Tel/fax : 2223 1872 e.m : nba@nbanewdelhi.com b) Telugu News Broadcasters’ Association: More information can be obtained from one of its members: HMTV: Editor-in-Chief : Sri. K. Ramachandra Murthy, Plot No. 6, Anupuram Colony, Dr. AS Rao Nagar, ECIL Hyd- 170
  • 500 062 Tel : 040 6698 0800, Fax : 040 2716 2005 em : advt@hmtv.in iv. News Broadcasting Standards (Disputes Redressal) Authority : It is a regulatory body consisting of 9 eminent people from the profession. This body can be consulted before appealing to the Government or the Courts. The first complaint should be addressed to the channel oncerned. If your are not satisfied with the response, which should be given within 30 days, then you can file a complaint with a fee of Rs.1,000 per complaint. “The Authority has also the power to impose costs, not exceeding Rs.10,000 in favour of or against complainants. President: Former Chief Justice, Sri. J.S. Verma & Secretary: Annie Joseph Ministry of Labour, Shram Shakti Bhawan, Rafi Marg, ND - 110 001. e.m : laborweb@nic.in / authority@nbanewdelhi.com v. Civil Courts: For attempt on the reputation or damage caused to the honour of persons by stating or repeating statements that do not emanate from the judiciary. ☛ See : Legal Remedies (110) vi. Police : Firstly, in case of blackmail of the private persons and, secondly, for deliberately contributing towards hatred and violence and for emotionally de-stabilising the weak or stressed minds by statements or pictures and by repetition in order to produce a negative effect. ☛ See : Police (135) vii. Ministry of Information and Broadcasting : ☛ See : Information (96)103. JUDGES : Corruption or favouritism by the judges. i. All India Judges’ Association: A.P. High Court, Hyderabad- 66 i) President: Resi. Tel: 24230790 ii) Secretary : ii. National Judges’ Inquiry Committee: Under the Judicial Standards & Accountability Act, to be passed soon, the President will appoint a Committee of five members to be headed by a former Chief Justice of India. The public can 171
  • lodge complaints against judges, including the Chief Jusatice of India and the Chief Justices of the High Courts. The are governed by a “ Re-statement of Values of Judicial Life” adopted by the judiciary as a code of conduct without any statutory sanction. Contact : e-m: supremecourt@nic.in Website: www. Supremecourtofindia.nic.in i. Department of Justice : Nodal Grievance Officer: Shri. R.K.Aggarwal, Dy.Secretary (HC&J) Room:12, Jaisalmer House, 26 Mansingh Rd ND- Tel : 2338 1496, e-m: dirhcj- jus@nic.in ☛ See : Legal Remedies (110)104. JUSTICE, INSTITUTIONS OF ALTERNATIVE : For individuals, businessmen, contractors, companies, employees and NRIs to settle their disputes directly and privately with or without payment.A.P i. AP Legal Services- Arbitration and Conciliation Centre: 203, Imperial Castle, Narayanaguda, Hyd-500 012. Tel: 2755 2340 Website: www.aplsacc.com e-m : acc@aplegalservices.com or A.P.Legal Services, Flat:102, Premier Plaza Apts., Near Water Tank, Narayanaguda, Hyd- 500027. e-m : aplegalservices@nettlinx.com ii. The International Centre for Alternative Dispute Resolutions (ICADR) : Sri. K.V. Satyanarayana, Gen. Secretaty, ICADR, 10th Floor, Gagan Vihar Bldg., M.J.Rd. Nampally, Hyd-500 001 Tel: 2474 5165, 2473 1514, 2465 3892, 2465 7588 Fax : 2474 5165 e- m: icadr@pol.net.in icadr_hyd@dataone.in, www.icadr.orgNational i. ICADR : Trikoot II, 3rd Floor, Bhikaji Cama place, R.K.Puram, ND-110066 Tel : 011-26106315/26102805/06/07 Fax : 011-26102803 e-m : icadr@yahoo.co.in or Plot No.6, Vasant Kunj Institutional Area Phase-II, ND-110 070 172
  • Tel: 011-26139704, 26139706, 65931884, 65931886 Fax: 011-2613 9705 / e-m : icadr@nic.inInternational i. International Court of Arbitration: General enquiries : a) International Chamber of Commerce, 38 cours Albert 1er 75008 Paris, France Tel : +33 1 49 53 28 28/ Fax : +33 1 49 53 28 59 b) Mr. Emmanuel Jovilet, General Counsel Tel : 0033 1 49532943 Fax : 14953 2929 webmaster_court@iccwbo.org ii. London Court of Arbitration (LCIA) : a) Jan Paulsson, President, London b) New Delhi office : Sri. Dushyant Dave, President, Asia Pacific Users’s Council of LCIA c/o Supreme Court of India ☛ See : Supreme Court of India : Lawyers chambers.105. JUTE : Problems of the growers, and Consumers about its cost and quality and with the administration; subsidies; implementation of the schemes. i. Jute Manufacturers Development Council: 3-A Park Plaza, 17, Park Street, Kolkatta- 700 016. Shri N. Sengupta, Chief Finance Officer, Tel: 033-22263438, 22172107 Resi : 033- 25518279 Fax : 033-22172456 e-m. : jmdcindia@vsnl.com / jmdc@jute.com ii. The Jute Corporation of India Ltd: a) CVO: Sanjay Kumar Singh 1, Shakespear Sarani, Kolkatta-700 001. Tel: 033-22527107 Cell: 09230525338 Fax : 033-2252-1771 e-m: jutecorp@vsnl.net b) Shri C. Sengupta, Chief (Personnel), 15-N, Nellie Sen Gupta Sarani (7th floor), Kolkatta-700 087 Tel : 033-22527107 Resi : 033-24369660 Fax : 033-22526771 e-m : jutecorp@vsnl.net iii. National jute Manufactures Corpn. Ltd.:CVO: Sri. P C Gupta, Charted Bank Bldg. 2nd floor, Netaji Subhas 173
  • Rd. Kolkatta - 700 001. Tel : 033-22206434 Cell: 09433457036 Fax : 033-22205103 e-m : pra_4950@yahoo.co.in iv. National Centre for Jute Diversification (NCJD): Sri. S.Pal, Secretary, ICMAR D Bldg. 8th Floor, Block-14, CIT Scheme, VII (M), Ultadanga, Kolkatta- 700 067. Tel : 033- 2367 3373, 2356 9818 Fax:033-2356 1270106. KHADI : In case of complaints against the malfunctioning of the Khadi Bhandars, the quality of the products sold, the training offered, on grants given and in general about the promotional efforts.A.P i. A.P. Khadi & Village Industries Board : Functioning of the sale outlets; quality of the products, mis-use of funds. a) C.E.O.:Sri. G. Narendra Nath Tel: 2331 9272 Resi: 2355 1865 e-m: ceoapkvib@yahoo.com / dyceoapkvib@rediffmail.com/ ceo@apkvib.org b) Chairman: Sri. L.Ramana Tel : 2339 1031 Resi : 2650 4341 Fax: 2339 7353 ii. Commissioner of Industries: ☛ See : Industries (95) iii. Principal Secretary (Industries & Commerce Dept.) : ☛ See : Commerce (37) iv Minister for Handlooms & Textiles, Spinning Mills, Small Scale Industries, K&VI Board,Public Enterprises ☛ See : Small Scale Industries (163) (iv)National i. Khadi and Village Industries Commission: a) Sri A.K. Dwivedi, Director (ECR), Office of the Commissioner, Gramodyaya, 3, Irla Rd. Virle Parle (West), Mumbai-400 056 Tel : 022-2671 5988 e-m : akdwivedi@kvic.gov.in b) CVO : Sri.Neena Singh Pandey : Tel : 022 - 2671 2564, 2620 2732 Fax : 022-26714066 Cell : 09833531031 e.m. : cvo@kvic.gov.in 174
  • 107. LABOUR : Disputes, Inspectors, Compensation; in case of harassment and corruption by Labour Inspectors or undeclared, unregistered and uninsured labour force.A.P i. A.P. Building & Other Construction Workers Welfare Board : a) Labour Enforcement Officer (Central) b) Sri. S. Gopal, Chairman Tel : 23447738, 23447739 Cell : 9440133044 Resi : 0891 – 2747120 ii. Central Labour Commissioner, Office of the Reg.Labour Commissioner (Central) ; ATI Campus, Vidyanagar, Hyd-7 iii. State Labour Commissioner: Sri. B. Kishore, IAS, 1-1-18/ 73, Anjaiah Sankshema Bhavan, RTC X Rd. Hyd-20 Tel : 2763 6024/2761 2538, 2761 1437 Fax: 2763 6024 Cell : 9492014555 e-m: commr_lab@ap.gov.in iv. Sri D.Srinivasulu, IAS Secretary, L-Block, Floor : 3, Room : 308 Tel: 040-2345 7559 Fax: 040-2341 8109 e-m: Prlsecy_letf@ap.gov.in v. AP Labour Welfare Board: a). Sri V.V.Panduranga Raju, Welfare Commissioner Tel: 040. 2763 4045 Fax : 040. 2763 0747 e-m: welfare_commr@hotmail.com vi. Minister for Labour: Sri.R.Venkata Reddy Tel : 040.2345 1217 e-m : min_labour@ap.gov.in vii. Minister for Labour, Employment, Training & Factories, Industrial Training Institutes: Sri. Danam Nagender Block- D, Floor-3, Room-344, A.P Secretariat, Hyd. Tel: 040-2345 0708 / 2345 0503 Resi: 040-2354 3155 e-m : min_labor@ap.gov.in viii. Labour Courts & Industrial Tribunal: Smt. J. Uma Devi,Chairperson: 040-2461 5027National i. National Federation of Labour Coop. Ltd., CVO: Sri. R.N.Pandey, 3-SIRI Institutional Area, Khelgaon, 175
  • ND-110016 Tel/Fax: 6961782 ii. Ministry of Labour & Employment: Shramshakti Bhawan, Rafi Marg, ND-110 001: a) Shri K.M.Gupta, Economic Adviser, Exemptions from furnishing certain documents for certain establishments; implementation of Sales Promotion Employees (Conditons of Service) Act 1976; Motor Transport Workers Act, 1961. Tel : 2371 1495 e-m: kmgupta@nic.in b) Director of Grievances: Sri.D.S.Poonia, Jt. Secretary, Tel:011.2371 0208 Fax: 011-2371 6835 c) Sri Sidharath Dev Verman, Jt. Secretary Tel : 2371 6835 e-m : Sidharth.devverman@nic.in d) CVO : Sri. A.C. Pandey,Room: 106 Tel+Fax : 2371 6835 e-m: acpandey@nic.in108. LAND : Encroachments, Grabbing, Acquisition: Public & private lands, tanks, roads; High-handed Corruption, use of criminal force, complicity with the revenue and municipal officials, falsified documents.A.P i. Estate Officer : All departments can be asked to take action for Unauthorised occupation of all public lands & buildings, under the public premises (Eviction of Unauthorised Occupants) Act, 1971. He can also be questioned for not having taken action. ii. District Collector: Land under the Revenue department. Full Tank Level (FTL) of the tanks iii. Sri. V.V.Satyanarayana, Commissioner of Land Reforms and Urban Land Ceilings: III floor, Chandra Vihar, Nampally Station Rd,Hyd-01 Tel: 2320 1341 e-m : aplref@ap.nic.in iv. Chief Commissioner of Land Administration : a) Smt. B.Bala Maya Devi, IAS, Jt. Secretary (Vigilance) Tel: 040-23201431, To 23201434 Ext: 768 e-m: splcs_ccla_rev@ap.gov.in b) Sri Vinod Kumar Agarwal, IAS, Spl., Commissioner 176
  • (Appeals) Tel: 040-2320 1831, 2320 1435 e.m.: splcommr_la@ap.gov.in c) Sri E. Yellappa, IAS, Secretary to CCLA Tel: 040-2331 2015Fax: 040-2332 3459 d) Sri Pankaj Dwivedi, IAS, CCLA & Spl., C. Tel: 040-2320 1371, 23205555, 23201435 e-m:splcs_ccla_rev@ap.gov.in v. Land Grabbing Prohibition Special Court: Block-B, 2nd floor, BRK Complex,Tank Bund Rd.Hyd-02. Tel+Fax : 2322 4238 Smt. B. Bala Tripurasundari, Registrar : 2322 0622 vi. Grievances due to acquisition of land for public purposes under A.P. Resettlement & Rehabilitation Policy Act, 2005. a) Resettlement & Rehabilitation Committee of the Project: Address would be given by public notice or could be obtained from the website of the concerned dept. b) In case, not satisfied with the decision of the project manager : Grievance Redressal Cell: Chairperson, the Commissioner for Resettlement & Rehabilitation for redressal of grievances of the Project-Affected Families.(PAFs), Irrigation & CAD dept. c) Ambudsman:to be constituted soon: Precise information can be had from the websites of Irrigation dept. ☛ See : Irrigation (101) d) ☛ See : Legal Remedies (110) e) Complaint to the Non Lending Technical Assistance (NLTA) Agreement, World Bank. ☛ See : World Bank (194) vii. Sri. N. Raghuveera Reddy : Minister for Revenue, Relief, Rehabilitation &ULC J Block Room:704 Tel : 040-2345 1196National i. Dept. of Land Resources : a) Nodal Grievance Officer : Dr. R.M. Misra, DIG (Adm) G Wings, Room : 108, NBO Building, Nirman Bhawan, 177
  • ND-110011 Tel : 011-2301 2456 Fax : 011-2301 2456 e-m : misra.rm@nic.in ii. b). CVO : Sri. P.S. Rana Tel : 2301 7460, 2724 7145 Fax : 3012541/ 011-23012541 ☛ See. Police (135)109. LAND REGISTRATION, SUB-REGISTRAR, STAMPS, CORRUPTION : Registrars and sub –registrars who do the land r e g i s t r a t i o n without much knowledge about the seller and the buyer, nor about the substance of the transaction i.e. the ownership and the exact identity of the property, registered. Middlemen and their offices. i. Commissioner & Inspector General of Registration & Stamps: 1-7-10, 3rd floor, NBK Estate, Golconda x roads, Musheerabad, Hyd-500 020 Website: ap.gov.in/card, www.igrs.ap.gov.in a).Joint Inspector –General: Sri. Subbarayudu e-m: apigrs@ap.nic.in b) Sri. K.Madhu Sudhan Rao: Commissioner Tel : 040-2344 9157 e-m: cig@igrs.ap.gov.in ii. Principal Secretary,Revenue (Registration & Stamps) Dept. Sri M. Sahoo, IAS L-Block, Floor : 7,Room : 708 Tel : 040-23453687Fax: 040-2345 3687 e-m : msahoo@ap.gov.in, ☛ See Chief Secreatry (26) iii. ACB: ☛ See Corruption (46) ☛ See : Land (109) iv. Sri Thota Narasimham, Minister for Stamps & Registration: J Block Room : 601-605, 6th floor Tel : 040-2345 0579, 2345 4667110. LEGAL REMEDIES, JUSTICE : When Administrative or departmental remedies are exhausted or alternatively, one can approach:A.P i. Legal Aid Cell: They are available in every taluq and district level. Legal Aid Section. High Court of A.P, Hyderabad-66 Tel: 040-2452 5737 /26. ii. AP State Legal Services Authority: To seek free legal advice, assistance and services and immediate redressal of any matter through out the state for defending or 178
  • conducting the cases in respect of all civil, service matters,matrimonial and all compoundable criminal cases. Also to find out when and where Lok Adalats for various departments are going to be held. They are situated in every district in the premises of the district court. Those belonging to the Schedule castes and schedule tribes, women and children, Disabled and mentally retorted persons, Persons effected on Earth quakes, Natural calamities, Industrial calamities, labour and those having an income below Rs.50,000/-yearly are eligible for free legal aid. a) The Secretary, District Legal Services Authority, Nyaya Seva Sadan district Court buildings, R.R. Dt. At L.B. Nagar, Hyd-500 002. Tel : 040 2344 6798 Fax : 040.2344 6100 e-m : rrdlsa@ yahoo.com www.apslsa.ap.nic.in b) The Secretary:City Civil Court Legal Services Authority: Tel : 040-2456 8627 Fax:.040-2344 6210 e-m: hlsauthority@gmail.com c) Administrative office, APLSA: Tel/Fax: 040-2344 6700, 2344 6703 e-m: apslsauthority @yahoo.com / apslauthority@rediff.com 1.Sri A.Venkateshwara Reddy, Administrative Officer (Senior Civil Judge) Tel: 040-2344 6703 Cell : 944062 1438 2.Sri. S. Ravi Kumar, Member Secretary (Districts & Sessions Judge) Tel:040-2344 6702 Cell:9440621437, Fax 2344 6701 3. Exe.Chairman (Judge), A.P. S.L.S.A.: High Court Buildings, Hyd-500 066 Tel: 2457 5474 Tel/Fax: 2456 5701iii. A.P. High Court Legal Services Committee: You can write to the president on any public issue, quoting news papers. He can also take up Suo Motu any complaint. They hold camps in the slum areas to explain the rights and alternative legal remedies available for their grievances. Nyaya Seva Sadan, City Civil Court Complex, Puranihaveli, Hyd-500 002. www.apslsa.ap.nic.in Secretary (District & Sessions Judge): Sri S. Praveena, Secretary Tel: 040-2344 6704 Cell: 9440621436 http://apslsa.ap.nic.in/hclsc.html 179
  • iv. Lok Adalats : A lawyer is not necessary. Several thousands of them are held at the rate of hundreds for each department, like Motor Accident cases, civil cases, matrimonial cases, criminal compoundable offence cases, labour disputes, bank recovery cases, disputes with mobile cellular companies viz. Air Tel, Hutch,Tata Tele, Reliance etc. Land acquisition cases, Pension cases, Pre-litigation matters, Workmen’s compensation with regard to labour, Consumer cases, Housing Board and Slum clearance cases and Housing Finance cases etc.. If one of the parties do not accept the settlement, the case may have to go to a civil court. ☛ See : Above : AP State Legal Services Authority (ii)v. Permanent Lok Adalat For Public Utility Services : Permanent Lok Adalat to deal with pre-litigation conciliation relating to Public Utility Services, within 60 days. Ex : Transport services for the carriage of passengers or goods by air,road,water etc. Postal and Telephone services, Water and Sanitation, Public conservance, Service in hospital ordispensary, Insurance, Banking and Financial institutions. Pecuniary jurisdiction: upto 10 lakh rupees. They are started in Hyderabad, Karimnagar, Guntur, Vishakapatnam, Chittoor and Kadapa. There is no court fee. Lawyers may appear. Unlike in the Lok Adalat, in the Permanent Lok Adalat, if any party to a dispute makes an application to it, it may decide such a dispute by conducting conciliation proceedings but, even if one of the parties fail to reach an agreement, it may decide it on merits and such a decision shall be final and binding on all the parties. Appeals are only to the High Court. While the Consumer Courts decide disputes mainly relating to‘deficiency of service’, the PLAPUS decides disputes not only related to deficiency of service, but also decides claims for compensation and recovery of money concerning the public utility services. Chairman, Permanent Lok Adalat for Public Utility Services : District Judge : Sri. M.Venkateswara Rao Tel : 2344 2499, Criminal Courts complex, Nampally, Hyd-500 004 Tel : 040-23442499 Cell : 94409 01039 180
  • vi. The High Court of Andhra Pradesh : For writs, especially, for public interest litigation : Charminar, Hyd-500 066 Registrar: Tel : 2344 6340, 2344 6341, 2344 6342 e-m : aphc@ap.nic.invii. Chief Justice of A.P: You can write to the Chief Justice whenever you feel that justice is not being done to you on any legal matter. Chief Justice Nissar Ahmed Kukroo Address as above.viii. Functioning of the legal institutions in the state. Sri Erasu Prathap Reddy, Minister for Law & Courts, J-Block Room : 307, 3rd floor Tel : 040-2345 0275 Resi : 040-23350551ix. Crime Stoppers Foundation, India: Crime Stoppers Foundation, as a wing of Global Crime Stoppers International Inc. is an example of Public Private partnership to ensure good governance. Some times, when you are hesitant to provide information, proofs or evidence directly to the police, on any crime known to you, in such cases, you can provide the same to this Foundation. They will see to it that such information is used, without revealing the sources, to find the truth and defend the justice. The Foundation’s Truth Labs provide also independent professional paid services like expertise on hand-writing, document examination, finger print comparaison, DNA testing, etc. It works 24hx7d.. Dr. K.P.C.Gandhi, Former IGP& Director, APFSL, P.B:1001, Banjara Hills, Hyd- 500 034. Tel:040 2339 0999 Fax: 040 2339 0888, SMS: 94906 90222. Cell : 94906 90333 Toll free:1-800-425-5333 e- m: crimesstoppersindia@yahoo.co.in www.crimestoppersindia.inx. NGOs: a). Legal Aid Cell, SAARC Law Building, NALSAR University of Law, Justice City, Shameerpet, R.R. District, Hyd-500 078 e-m: nalsar.legalaidcell@gmail.com b) Raksha : (Forum for Legal Action and Speedy Justice : 181
  • 6-1-121, Gandhi Hospital backside, Padma Rao Nagar, Secunderabad-25. Tel: 2750 5999National i. National Legal Services Authority (NALSA): Complaints against the functioning of the Lok Adalats. It holds Lok Adalats also. But, it coordinates the functioning of the Lok Adalata all over the country. 12/11, Jam Nagar House, Shah Jahan Rd. ND-110 011 Tel: 011-2338 2778/5321 Fax : 011-2338 2121e-m: nalsa@bol.net.in a) Sri. U. Sarathchandran, Member-Secretary b) Justice Altamas Kabir c) Sri. S.H. Kapadia, the chief Justice of India ii. Supreme Court Legal Services Committee: Legal Aid with a view to providing easy and inexpensive access to the Supreme Court Secretary: Sri Suresh Chandra, 109, Lawyers Chamber, Post Office Wing, Supreme Court Compound, ND-110 001.Tel: 2338 8313, 2307 3970, 2338 1257 Resi: 011-2338 1526, 2338 8313 office: 2469 2304 e-m:sclsc@nic.in/ http://sclsc.nic.in/main iii. Supreme Court of India: E-filing through any Advocate- On- Record or Petitioner in Person through internet from anywhere in the world. Electronic payment of court fee and other charges by any visa/master credit card. Complaints against High Court and the Supreme Court Judges can be sent directly. a) The Registrar, Tilak Marg, ND-10 001 Tel : 2338 8922-24,2338 8942-44, Fax: 2338 1508, 2338 1584, 2338 4336 /2338 4533 /2338 4447 For Query/ suggestions please e-mail to : supremecourt@nic.in, Website : www. Supremecourtofindia.nic.in b) The Chief Justice : iv. Dept. of Legal Affairs & Legislative: a) Sri. Nirmal Singh, Director (E&PG): 4th floor, A wing, Shastri Bhawan, Dr.Rajendra Prasad Rd., ND-01 Tel : 011-2338 4706 Fax: 2338 4505 e.m: jspglaw@nic.in/ dr.meena@nic.in 182
  • b) CVO: Sri. M.A.Khan Yusufi, Room : 409 Tel : 011-2338 5383, 0986 8217730 Fax : 011-23384102 c) Dept. of Justice: Sri S.B. Biswas, Director (HC&J). Jaisalmer House, Mansingh Rd. ND-011. Tel : 011-2338 1496 Fax : 011-2338 3106 d) Ministry of Social Justice and Empowerment: Sri. R.S.Vundru, Dy.Secretary, Room-634, ‘A’ Wing, Shastri Bhawan, ND. Tel:011- 2338 3464 Fax:011- 2338 4918 e-m : vundru.wel@sb.nic.in v. Minister of Law & justice: Room:402 Fax : 011-2301 5223 e-m : lawminister.india@nic.in111. LEGISLATIVE, ASSEMBLY AND LEGISLATIVE COUNCIL : Usually, in the Assembly or in the Council during the Zero hour, the members of the House present a number of grievances and proposals of action to be taken. A Committee would study them, send them to the concerned departments and review, periodically about the action taken on them. Though the best way to send the letters of complaint is through a M.L.A., or a M.L.C., one can try to send them directly to the Speaker or the chairperson of the Council also. To clear off any procedural difficulties, you may contact the leader of Opposition. Complaints against MLAs and MLCs also can be sent.A.P. i. A.P. State Legislative Assembly : a) Secretary, APLA : Sri. K. Tuljanand Singh Tel : 040 6610 1313 Fax : 040 2321 0408 e-m : seclegis@ ap.nic.in or apla@ap.nic.in b) Hon’ble Speaker: Sri. Nadendal Manohar Tel : 2323 2377 /2323 4076 Fax: 2332 7150 ®2332 7149 c) Petitions Committee : Chairperson of the Committee : Smt. Kuthuhalamma, Dy. Speaker d) Estimations Committee: Chairperson e) Public Accounts Committee, Chairperson f) Leader of the Opposition: Sri N. Chandrababu Naidu Resi/Fax : 2354 2360, 8121 / 2360 8412 183
  • ii. A.P. Legislative Council : Jubilee Hall, Public Gardens, Hyd-500 004 Cell : 9959090009 Tel : 040-2321 0407, 6610 3020 e-m : seclegis@ap.nic.in a) Secretary : Shri S. Raja Sadaram Cell: 9959090009 Tel : 040-2321 0407, 6610 3020 / 23210408 b) Chairperson of the Council : Dr. A. Charapani Tel : 040- 2334 8191 / 6610 1919 c) Petitions Committee: Chairperson d) Estimations Committee e) Public Accounts Committee f) Leader of the Opposition112. LIBRARIES : Maintenance, purchase & loss of books, related activities.A.P i. GHMC : It collects library cess and gives grants. Under RTI, one can find out how much money is being spent and who are the beneficiaries ii. District Library Authorities: City Grandalaya Samstha, Ashok Nagar, Chikadpally, Hyd - 20. Secretary : Sri B.S. Jagan Mohan Reddy Cell : 98490 76304, 8978801502, Tel : 2763 7632 iii. Directorate of Public Libraries a). Sri Subbareddy Dy.Director Tel: 040-2461 9127 Fax: 040- 2473 6006 b) Smt. S.Venkamma, Director e-m: directoraplibraries@gmail.com / yahoo.com iv. State Library Authority: a). Chairperson: Sri. Turlapati Kutumba Rao v. Minister for Primary Education, SSA, Adult Education, A.P. Open Schools Society, Jawahar Bal Bhawan, A.P. Mahila Samata Society, SIET, Public Libraries, SCERT, A.P. Text Books Press: ☛ See : Schools (158)National i. Raja Ram Mohan Roy Library Foundation : The Foundation, usually, gives grants. If complaints are received, the receiving body who maintains the library, would be asked to explain under the threat of stopping further grants. Block- DD-34,Sector - I Salt Lake City, Kolkata-700 064.Tel: 184
  • 033.2337-3463 & 64 / 2359-2583 Fax: 033-2337-3465 e-m : rrrlf-wb@nic.in a) CVO: Sri. Ashok Mitra b). Sri. Devaneya Pavaaner, 735 Anna Salai (Ground Floor),Chennai-600 002 Tel : 044. 2841 1843 ii. National Book Trust, India: CVO: Smt Neera Jain, Nehru Bhawan, 5, Institutional Area, Vasant Kunj, Phase-II ND-70 Tel : 24526173, 26890924 Cell : 09868807054 Fax : 011-26121553 e-m : haiderfarhat@yahoo.co.in113. LOKAYUKTA AND UPA LOKAYUKTA : Only the retired Chief justice or other justices are appointed for five years. Upa Lokayukta is of the cadre of Grade-1 district judge. A simple letter by post by any individual is sufficient to complain. a) All peoples’ representatives like MLAs, Ministers and elected representatives of local bodies, sarpanches and upa sarpanches, members of gram Panchayat, ZPTCs,MPTCs chairmen of Mandal Parishad,and Zilla Parishads, Mayors, Deputy mayors, Chairpersons and vice-chairpersons of all Municipalities, corporators and councillors. b) All Vice-Chancellors, Heads of the public sector undertakings, all govt. servants like I.A.S., I.P.S. officers, RDO, DSP,Inspector of Police,, MRO/Tehsildar and those working in cooperative institutions., The Lokayukta can, suo motu, i.e. learning from the newspapers, take up action. The Governor also can order to enquire into certain allegations received by him or her. The Lokaukta can get the enquiries conducted by ACB or CB-CID, etc. He can call for enquiry by and information from the concerned department. But, the Lokayukta cannot prosecute nor take action to punish. He will send the information to the concerned departments and direct them to take action. He presents an annual report to the state assembly and the govt. has to explain the action taken upon the recommendations. Then, we have to pursue the head of the department or the chief secretary or the minister for not taking action. The contents of the report made by the 185
  • Lokayukta could be obtained under the Right to Information Act and could be made public. i. Hill Fort, 5-9-49 Basheerbagh, Hyd-63. a) Sri P. Dayakar Reddy Registrar Tel: 040-2324 1614 Fax:040-23241614 e-m : ap.lokayukta@gmail.com/ lokayuktaofap@eth.net b) Sri M.V.S. Krishnaji Rao, Upa-Lokayukta Tel : 040-2324 0892 Fax : 040-2324 0892 e-m: ap.lokayukta@gmail.com c) Justice S. Ananda Reddy, Lokayukta Cell : 9849291630 Tel/Fax : 2329 9098 e-m : ap.lokayukta@gmail.com ii. Consultation for advice: Sri. Santosh Hegde em: nsantosh_hegde@yahoo.co.in114. LOKPAL : An institution that would come into reality very soon, aimed at corruption at the highest levels i.e. the prime minister, the chief justice of the Supreme court and of the High Courts and the chief ministers. Most probably, ordinary citizen might not be permitted to directly complain against the prime minister. One may have to first complain to the president or the Speaker or the Chairperson of the Rajya Sabha or some other intermediary. This possiblity, the individual citizen has, even now. ☛ See:Speaker (167) ☛ See:Chairperson, Rajya Sabha (130)115. MEMBERS OF PARLIAMENT : LOK SABHA & RAJYA SABHA : Firstly, all politicians, public representatives like MLAs, MPs, members and presidents of the local governments etc. will certainly take up your case for redressal, if you belong to the same constituency. It is better that you prepare the draft letter of complaint.They have, in addition, a moral obligation to take up the case. Seek, specially, the attention of the elected leaders in the opposition. Secondly, complaints against them for all mis- 186
  • use and abuse of functions; use of violence, extortion of funds,involvement in land deals, lobbying for licences, permits, etc.,including mis-use of local area development funds (MPLADs)constituency development funds, etc. to be made public.herecan be Third Party Social Audit also.i. On the manner in which the local area development funds are utilised: a) District collector b). If the irregularities are more serious: ☛ See : CAG (42)ii.The president and the General Secretary of the party to which s/he belongs, both at state and national level.☛ See : Politicians & Political Parties (136)iii. Minister for Parliamentary affairs : With the ruling party members, it is effective ☛ See : Parliament (130)iv. a) Chairperson : Ethics Committee of Lok Sabha: It oversees the moral and ethical conduct of members; examines every complaint relating to unethical conductof member. The Committee may also suo motu take up for consideration and investigation matters relating to ethics, including matters relating to unethical conduct by member and make such recommendations as it may deem fit to Parlaiment.The committee is nominated by the Speaker. The members of Parliament have a code of conduct to respect. President : Shri Manikrao Hodlya Gavit b) Hon’ble Speaker : ☛ See Parliament (130)v. Nodal Grievance Officer : Complaints against all non-political personnel and and against the functioing of the Parlaiment secretariat: Shri R. C. Khwaja, Jt. Secretary: 87, Parliament House, ND Tel : 23034734/23017893, Fax : 23792067, e-m : jsmpa@nic.invi. Chairperson of Rajya Sabha/Vice-President of India : Sri Mohd. Hamid Ansari Vice-President House, 6, Maulana Azad Rd. ND-110 011 Tel : 2301 6422, 2301 6344 187
  • e-m : vpindia@sansad.nic.in a) Chairperson: Ethics Committee of Rajya Sabha ☛ See : Parliament (130)116. MANDAL REVENUE OFFICER (TEHSILDAR) : Complaints against him should be based on the Citizens Charter, issued by the district collector. i. For all disciplinary action: the District Collector ii. For corruption: ☛ See ACB (9)117. MEDIA ☛ See : Press, Print media (141)118. MINES & GEOLOGY : Complaints against the persons working there, irregular contracts, intentional delays, corruption, complicity with the contractors. Corruption, Illegal Mining, evasion of taxes.A.P i. AP Mineral Development Corporation Ltd. : a) Sri. K. Rama Krishna, ED : Tel : 040 2373 3152 Fax : 2373 3152 e-m: apmdcltd@yahoo.com b) Sri.Mukesh Kumar Meena, I.A.S,M.D.: Tel : 040-2373 3155 ii. The Singareni Collieries Co. Ltd.: CMD : Singareni Bhavan Red Hills, PB :18 Khiratabad Hyd – 500004 Tel : 040-2339 3746 www.scclmines.com iii. Sponge Iron India Ltd : CVO : Sri. N.V.Rajshekhar, Khanij Bhavan, 6th Floor, 10-3-311/a, Castle Hills Masab Tank, Hyd - 500028 Tel : 3535 0865, 4070 Fax : 040-2353 6090 iv. National Mineral Development Corporation Ltd. a) 1. Shri M. Gopalakrishna 2. Dr. S. Ramnarayan: Independent External Monitor b) Nodal Officer,Sri.P Murali Krishna Senior Manager Vigilance, Cell : 09490759643, 9440444557 e-m : murali_pamid@yahoo.co.in c) CVO : Sri. N.V. RajaShekar, same address as above. Tel : 040-23538758, Fax : 040-23538022/ 23530224 188
  • Cell : 09849802132 e-m : hovigilance@nmdc.co.in , nvrajashekar@hotmail.com,cvo@nmdc.co.in d) Jt. G.M (Materials) Tel: 040-2353 8713 http://www.nmdc.co.in v. Geological Survey of India : 5/2, Survey Colony, Survey of India Campus, Uppal, Hyd-500 039. Tel: 040.27200173/ 81/83/87 Geological Survey Of India, CVO : Smt. Srabani Guha: 27 Jawaharlal NEHRU Rd. Kolkata-700016 Tel : 033-22861670,09432012298, Fax : 033-22861670, e-m : cvo@gsi.gov.in vi. Dept. of Mines & Geology: a) Director, BRKR Buildings, Tankbund Rd. Hyd- 500029 Tel : 040- 2322 0649 b) Prl. Secretary : Industries & Commerce : Sri. Premchand, IAS, (Mining), Secretariat, Hyd-22. Tel : 040-2345 4449 Fax : 040-2345 2985 e-m : tgopalarao@yahoo.com, prlsecy_mines_inds@ap.gov.in, sbhide@ap.gov.in vii. Smt. Aruna Kumari Galla, Minister for Mines & Geology : L Block Room:205 Tel:040-23450855 / 2345 3230 Resi : 2354 7824 e-m: min_mines@ap.gov.inNational i. Indian Bureau Of Mines CVO: Sri. U. Borwankar, Mecl(Al.Char), Indira Bhawan, Civil Lines, Nagpur - 440001 Tel : 0712-2561110 Cell: 09923450310 Fax : 0712-2561110 e-m : cvo_ibm@ibm.mah.nic.in ii. Hindustan Latex Ltd. CVO: Sh K R S Krishnan, Latex Bhavan, Mahile Mandiram Road, Pujapura P.O. Thiruvananthapuram-695 012 Tel: 0471-2350607 Cell: 09947772580 Fax: 0471-2358992 e-m : krs.krishnan@gmail.com iii. Neyveli Lignite Corporation Ltd: a) 1. Sri Pradip Kumar Banerji 2. Sri R. Poornalingam, 189
  • 3. Sri. D. Mukherjee : Independent Ext. Monitors b) CVO: Sri K. S Balasubramanian,J-26, J.N. Salai, Block-8, Neyveli - 607 801 Tel : 04142-250326,252647 Fax : 04142-250327 e-m : cvo.nlc@nlcindia.com http://www.nlcindia.co.iniv. Indian Rare Earths Ltd. CVO: Sri. Atul Kumar Shukla, Plot:1207 Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai-400 028. Tel : 022-24221068 Cell: 09920899414 Fax: 022-24385576 e-m: cvo@irel.gov.inv. Hindustan Copper Ltd. (HCL) : a) 1. Shri Arindom Mukherjee 2. Shri Prabhas Bhattacharya: Independent External Monitors b) Smt. Srabani Guha , IES Tamra Bhavan’, 1, Ashutosh Chowdhury Avenue,Calcutta-700019 Tel: 033-22832534 Cell: 09432012298, 09836994232, 09763255029 Fax: 033-22903363 e-m: cvo@hindustancopper.com, www.hindustancopper.com Central Coalfields Ltd., CVO: Ms. Vismita Tej, Vigilance Dept.Darbhanga House, Ranchi : 834 008 Tel: 0651- 2301606 Cell: 9431107272 Fax: 0651-2301624,e-m: cvo@ccl.gov.invi. Coal India Ltd (CIL): a) CVO: Sri. N.R. Banerjee, Vigilance Division, 15 Park Street, (6th floor), Kolkata- 700 016 Tel : 033-2226 3900 Cell: 09836509555 Fax : 033-22294002 e-m : cvo@coalindia.in, cvocil@dataone.in www.coalindia.nic.in b) 1. Shri S M Murshed 2. Shri Sujit Shankar Chattpadhyay 3. Shri C S Samal, Independent External Monitorsvii. Bharat Coking Coal Ltd CVO: Shri Prashant Kumar Sinha, Koyala Bhawan, P.O. BCCL Township Dhanbad : 826 005 Tel : 0326-2230171 Cell : 09470595100, Fax : 0326- 2230173 e-m : Cvobccl@Yahoo.Comviii. Central Mines Planning & Design Institute Ltd CVO: 190
  • Sri A K Sharma, Gondwana Place Ranchi : 834 008 Tel: 0651-2230060 Cell: 09934317600 Fax : 0651-2232216 e-m: vigilance@cmpdi.co.inix. Geological Survey of India: CVO : Ms. Zarina Ghafoor Firdausi, 27 Jawaharlal Nehru Rd, Kolkata-700016 Tel : 033-2286 1670 Fax : 033-2286 1670x. Manganese Ore India Ltd (MOIL) : C.V.O. Sri. Pradeep Gupta 3, Mount Road Extension, P. O. Box NO. 34, Nagpur-440001 Tel: 0712-2592071 Cell: 09665043588, Fax : 0712-2580178 e-m: cvo@moil.nic.in/ mds@moil.nic.inxi. Mining & Allied Machinery Corpn. Ltd.:CVO: P.O. Durgapur (WB) Tel : 55-5281, Fax : 011-3014xii. Indian School Of Mines: CVO: Prof. Amares Chattopadhyay, Dhanbad-826004 Jharkhand Tel : 0326-2235230 Cell: 09431121859 Fax : 0326-2296563 e-m : amares.c@gmail.comxiii. Bharat Coking Coal Ltd. (BCCL) : a) 1. Justice Ashok Kumar Chakraborty 2. Shri D Bandhopadhyay: Independent External Monitors b) CVO: Shri P.K.Sinha Koyala Bhawan,P.O. Bccl Township Dhanbad: 826 005 Tel: 0326-2230171 Fax: 0326-2230173 e-m : bccl_cvo@cmpdi.co.in http://bccl.cmpdi.co.in/MOU-210309.pdfxiv. Mineral Exploration Corporation Ltd : CVO : Sri.Uday Borwankar Highland Drive Rd, Seminary Hills, Nagpur- 440006. Tel: 0712-2511838 Cell: 09923450310 Fax: 0712-2510548 e-m: cvo@mecl.gov.inxv. Ministry of Coal : a). Director of Grievances : Sri. P. Somasekhar Reddy, Director(PG), Room : 303, B-wing, Shastri Bhawan, ND Tel : 2338 4594 e.m: dirvig.moc@nic.in, CVO : Sh A.K. Bhalla, Room : 319, A-Wing, Shastri Bhawan Nd-110 001 Tel : 011-23384224 Cell : 09650422244 Fax : 011-23385652 e-m : jscoal.moc@nic.in / jsla.moc@nic.inxvi Ministry of Mines : 191
  • a) Nodal Grievance Officer : Shri.G.Srinivas, Jt. Secretary (PG) Room : 322, A wing, Shastri Bhavan, ND-110 001. Tel : 2338 4886, Fax: 2338 8487, e-m: g.srinivas@nic.in b) CVO: Sri. S K Srivastava Tel : 011-2338 4741 Cell : 09868849773 Fax : 011-2338 7937 e-m : sk.nayak@nic.in c) Minister : Shri Dinsha J. Patel e-m: dinsha@sansad.nic.in xvii.Ministry of Earth Sciences: Mahasagar Bhavan, Block -12, C.G.O Complex, Lodhi Rd. ND-110 003 a) First Appellate Authority Shri Taranjit Singh, Director (ICC) Tel : 2430 6820 b) Nodal Grievances Officer : Mrs. Vasudha Gupta, Director, Tel : 2430 6827 e-m : vasudha.gupta@nic.in c) Central Public Informatyion Officer (CPIO) Shri Sandesh Saxena, Under Secretary Tel : 24306847, 24642544 d) CVO : Sri. D.P. Singh, Jt. Secretary Tel : 011-2436 2101 Cell : 09958087999 Fax : 011-2436 0336 e-m : dpsingh@yahoo.com119. MINORITIESA.P i. Minorities Commission : a) Sri P. Khaja Shafee Secretary (FAC)Tel:040-2345 0102 040-23530958 e-m: Pkhajashafee@yahoo.com b) Sri.Y.Qureshi, Chairman Tel : 040- 23393839 040-23453206 e-m: chairman_mincomm@ap.gov.in ii. A P State Minorities Finance Corporation Limited : a) Sri Md. Liyakhat Ali GM.Tel: 040-2324 4501 e-m : chairman_apsmfc@ap.gov.in b) Sri Md. Ilias Rizvi, IFS VC&MD 040-23244501 Website : www.apsmfc.com iii. Sri Md. Ali Rafat, IAS Prl Secretary, A-Block, Room : 106 A.P. Secretariat. Tel : 040-2345 2114, 2355 2534 Fax : 040-23412134 e-m : prlsecy_mw@ap.gov.in 192
  • iv. Minister for Minority Welfare, Wakf, Urdu Academy : Sri. Syed Mohammad Ahamadullah: B Block Room : 506 Tel : 040-2345 0362 / 2345 1064 Resi: 2338 4203 v. Sri Baswaraju Saraiah, Minister for Backward Classes Welfare, A Block Room: 402Tel: 040-23453208, 23457367 ☛ See : Social Welfare (164) ☛ See : Women (192)National i. National Commission for Minorities : a) CVO Sri. T A Srinivasan 5th Floor, Lok Nayak Bhawan, Khan Market, ND. Tel : 2460 1752, Fax : 011-2469 8410 b) Chairperson : Sri. Wajahat Habibullah ii. Commission For Linguistic Minorities CVO : Sri. Upendra Tripathy Allhabad-211002 Tel : 0532-2469549 Fax : 0532-2468544 e-m : clm-mma@nic.in iii. Ministry of Minority Affairs: a). Nodal Grievance Officer : Shri.E. R. Solomon, Jt. Secretary Room:1144, Paryavaran Bhavan, CGO Complex Lodhi Rd. ND-110 003 Tel : 2436 4271 e-m: solomoner@nic.in b) CVO : Shri Ameising Luikham, Jt. Secretary, 11th floor. Tel : 011-24364312 Fax : 011-24364285 e-m : a.luikham@nic.in c) Minister : Sri Salman Khurshid e-m: tipu_in@yahoo.com120. M.L.A.,M.L.C. : MEMBERS OF LEGISLATIVE ASSEMBLY / MEMBERS OF LEGISLATIVE COUNCIL : Firstly, all politicians, public representatives like MLAs, MPs, members and presidents of the local governments etc. will certainly take up your case for redressal, if you belong to the same constituency. They have, in addition, a moral obligation to take up the case. Seek, specially, the attention of the elected leaders in the opposition. Secondly, complaints against them for all mis-use and abuse of functions; use of violence, extortion of funds, involvement in land deals, lobbying for licences, permits, etc. Mis-use of constituency development funds, etc. 193
  • i. Mrs. Jayasudha Kapoor, MLA,: 2-55/H/8-802, Flat No.802 9th Floor, 8th Block, Hill Ridge Springs, Gachibowli, Sherilingampally Mandal, R.R. Dist. ii. Complaints against the MLA: To the president and the General Secretary of the party to which s/he belongs. ☛ See Politicians & Parties (136) iii. Minister for Legislative Affairs: With the ruling party members, it is effective. A.P Secretariat, Hyd.-22. Tel : 2345 4766 resi : 2373 1444 Cell : 9848782028 e.m: apsect@ap.nic.in iv. Speaker : Chairperson, Ethics Committee, A.P State Legislative Assembly The legislators have a code of conduct to respect and the Speaker also can be approached in case of violations. e-m: apla@ap.nic.in v. Chairperson, Ethics Committee: A.P. Legislative Council vi. Lokayukta : ☛ See : Lokayukta (113)121. MUNICIPAL ADMINISTRATION : Complaints against bad functioning of the municipalities and corporations; municipal procedures and contract and tender procedures; non implementation of the Citizens Charters. i. Public Health and Municipal Engineering Dept. : Engineer in Chief : A.C.Guards, Hyd-004 Tel: 2339 1208, 2331 6841 ii. Andhra Pradesh Municipal Development Project : 5th Floor, Directorate of Municipal Administration, Hyd.Project Director: Sri. Katamaneni Bhasker, IAS Tel:2343 5585, Fax: 2343 5589 e.m: pd.apmdp@cdma.gov.in iii. Commissioner of Municipal Administration: All complaints against bad functioning of the Municipalities, non- implementation of the citizens’ charters. a) Dept. 640, AC Guards, Opp PTI Building, Hyd-500 004 b) Sri. B. Janardhan Reddy, IAS Director, BRK Complex, Tank Bund, Hyd. Tel: 2330 2150, 2330 2951, 194
  • 040-2322 0876 Fax : 2330295 e.m : cdma@ap.gov.in/ apbccfc@hotmail.com iv. a) Sri.Rajeev Sarma, IAS Secretary, L-Block, Floor: Gr, Room : 110 Tel : 040-2345 4965, 2354 0525 Fax : 2345 0085 e-m : Prl_secy_maud@ap.gov.in b) Sri B.Shyam Babu,IAS Prl.Secretary, L-Block, Ground Floor,Room-104 Tel : 2345 0622, 2345 2499 ext. 2404, 2355 1455 Fax : 2345 0622 e-m : prlsecy_maud@ap.gov.in v. Minister for Municipal Administration and Urban Development: Sri M. Maheedhar Reddy, L Block Ground floor Room:121 A.P Secretariat, Hyd-22. Tel: 040-2345 0451, 23456299 e-m: min_maud@ap.gov.inNational i. J.N. Urban Renewal Mission: Complaints on certain programmes or projects funded by them in most of the municipalities and corporations. ☛ See : Urban Development (188)122. MUSEUMS AND MONUMENTS : ☛ See : Culture & Art (47)123. NABARD : ☛ See : Rural Development (156)124. NARCOTICS AND DANGEROUS DRUGSA.P i. SP - Narcotics, CID e-m : spnarcotics@cidap.gov.inNational i. Central Bureau of Narcotics: Production, distribution and consumption, including other dangerous drugs. 19, The Mall, Morar, Gwalior-474 006 Madhya Pradesh. Tel: 751- 2368121, 2368996-7, 2368111, 2368577 e.m: narcom@sancharnet.in ii. Narcotics Control Bureau: Corruption. a) Zonal Director: Chennai Zonal Unit C 3 – A, Rajaji Bhavan, Basant Nagar, Chennai – 600 090. Tel : 044 2491 2718 URL : http//narcoticsindia.nic.in 195
  • b) Director of Grievances : Mrs. Abha Anand Kishore, Dy. Director (Admn), Room :105, West Block, 1.Wing : 5, R.K Puram, ND Tel: 011-2618 5226 Fax : 011-2618 5240 e-m: ddgncb@ndb.vsnl.net.in ☛ See : Economic Offences (57)125. NON-GOVERNMENTAL ORGANISATIONS (NGOS), TRUSTS, FOUNDATIONS & VOLUNTARY ASSOCIATIONS : Mismanagement of funds, diversion of funds for political or religious purposes; Use of funds in elections; fraudulent accounts, reports or publicity; serving foreign interests; non- democratic functioining, hidden commercial objectives. NGOs get grants from other national, regional and international agencies under certain conditions like civil society participation, social audit, etc. When thes conditions are not respected in the implementation, complaints can be addressed to them, so as to put pressure on them for better performance.A.P i. Registrar of Societies: For information about the Memorandum of Association and the Founders. Office : Hyd Dist Registrar’s Office, 11-5-338, Red Hills, Hyd. Tel : 23442904 em. : dr.hyd.hyderabad@igrs.apgov.in website : www.igrs.ap.gov.in ii. Trust Authorities : A way of evading taxes by the companies. Office : as above. iii. Council for Advancement of Peoples’ Action and Rural Technology (CAPART):Sri. M. L.Gupta, Member Convenor, South Zone Regional Committee, Faculty Building No.II, National Institute of Rural Development, Rajender Nagar, Hyd - 30.Tel : 2401 7851 Fax : 2401 8669 e-m : rcc@rchyd.delhi.nic.in vi. ACB: Where there is collusion between officers and the NGO ☛ See : ACB (9)National 196
  • i. Council for Advancement of People’s Action and Rural Technology (CAPART). Another agency that gives loans and grants to NGO a) Nodal Officer : Ms. Pragya D. Varma, Editor, India Habitat Centre, Zone-5A, ( Core-C), 2nd Floor, Lodhi Rd.ND-03. Fax: 011-24648607 EPABX:011-24642395 (10 lines). e-m: pragya@caparthq.delhi.nic.in b) CVO: Sri. Y.K. Singh : Tel: 011-24603026 Fax: 011-24603026 e-m : vksingh@capart.nic.in / capart@caparthq.delhi.nic.in c) Ex- Officio Chairman: Sri. Raghuvamsh Prasad Singh, Union Minister for Rural Development & Sri. L.V. Saptha Rishi, Director General: Fax: 2464 8607, 2462 5822 ii. FCRA : Foreign Currency ☛ See : Rural Development (156) ☛ See : Social Welfare (164)126. NON-RESIDENT INDIANSA.P i. Sri N.V. Ramana Reddy, IRPS, Nodal Officer to monitor issues of Non-Resident Indians, C-Block, Floor-5th, Room:515 A.P. Secretariat, Hyd. Tel: 040-2345 3151, 2341 7606,2345 1233 e-m : splscy_proto_gad@ap.gov.inNational i. Ministry of Overseas Indian Affairs, Akbar Bhawan, Chanakyapuri ND-110021 Tel :011-24197900 Fax : 011-24197919 e-m:info@moia.nic.in a) Sri. Anand Bardhan:Emigration Division,Director (EP) Tel : +91-11-26874241 Fax +91-11-24197983 e-m : diremig@moia.nic.in b) Shri Karan A. Singh 1. Overseas Employment Services Division, Protector General of Emigrants Tel: +91-11-26874250 Fax +91-11-24197984 e-m: pge@moia.nic.in 2. Diaspora Services Division: Jt. Secretary Tel: +91-11-26874240 / 24197940 Fax +91-11-24197942 e-m: jsds@moia.nic.in c) Sri.Tiwari, Jt. Secretary & Nodal Grievance officer, 197
  • Room:916, 9th Floor Tel: 011- 2687 4240 d) Dr. A Didar Singh, Secretary Tel: +91-11-24674143 / 44 Fax +91-11-24674140 e-m:secretary@moia.nic.in e) Shri Vayalar Ravi, Minister Tel:011-24676836/37/39 Fax:011-24197985 e-m : minister@moia.nic.in Resi:7, Safdarjung Rd. ND-110011 Tel:+91-11-23792148/49 Fax(R) +91-11-23792142127. OFFICERS : Officers in A.P. work under A.P. Civil Services ( Conduct) Rules, 1964 and several judgements of the Supreme Court for discipline, efficiency and peace in the worksite as well as quality of services to the public. Recruitment & internal disciplinery action. A complaint can be made against any officer to his hierchical superior. But disciplinary proceedings are instituted commonly on the basis of material secured in what is known as a preliminary enquiry conducted by the department on receipt of a complaint. At times, on the basis of a well-documented allegation, an inquiry may be initiated, without conducting a preliminary enquiry. By way of information, you can send any new or additional information to the Commissionerate of Inquiries, if it is instituted. The Union and State Public Service Commissions are constitutional bodies which take independent decisions which are not influenced by any party. A.P i. Website : In each deparrtmental website, one can, now, find their salaries, designation and the declared annual inocme and assets of all higher officials. Discrepancies could be referred to a number of agencies for action. ☛ See : Economic Offences (57) ii. Services & Pay Roll Administration Repository for A.P. (SARP) : Identification & information about all public employees: It is a useful tool coming into operation very soon, which on one hand helps the officer to manage his service relations with the Administration and, at the same time, makes officer’s service conditions and evolution 198
  • transparent and accountable. Contact: National Informatics Centreiii. In each department, there is a Departmental Promotions Committee that could be addressed giving information about a particular employee or officer who has been consistently violating the service rules by irregular conduct. These will certainly weigh against him and prevent him from doing greater harm in a more resposnible post. Signed complaints can be addressed to the head of the dept. with a request to place it before the Committee.iv. “ Single Directive”: Permissions to enquire IAS. IPS and IFS officers of the All-India cadre are granted by: 1. Special Committee on IAS officers: Chief Secretary, Sri. S.V. Prasad as President and Chief Secretary (Political), as convenor and Chief Commissioner Land Administration and Special Chief Secretary, GAD as members. 2. Special Committee on IPS officers: Chief Secretary, Sri. S.V. Prasad as President and Chief Secretary (Political), as convenor and Special Chief Secretary, GAD and D.G.P.as members 3. Special Committee on IFS officers: Chief Secretary, Sri. S.V. Prasad as President and Chief Secretary (Political), as convenor and Special Chief Secretary, GAD and Chief Principal Conservator of Forestss as members. Though they are closed meetings with no access to the public, under RTI one can obtain the motivations behind the protective decisions taken.v. Commissioners of Inquiries: Since a complaining citizen has no access to the Tribunal for Diciplinary Proceedings directly, against the officers, we can only provide information to the Commissioner of Inquiries who is enquiring into the complaint for taking disciplinary action. Who is enquiring against whom for what irregularities could be known through RTI. a) Sri Linagaraju Panigrahi, IAS Commissioner of Inquiries Tel : 040-23453748 199
  • b) Smt Chandana Khan, H-Block Room : 6 Tel : 040-2345 6452, 2360 8883, 2345 6452 e-m : Chandana Khan @reddifmail.com c) Sri D.R.Garg Tel : 040-2345 0083. vi. Complaints of Officers Against Other Officers : Now, complaints of corruption can be made without fear by any officer. Anybody revealing such information, such a ‘whistle blower’ will be protected under the authority of the A.P. State Vigilance Commissioner or the Central vigilance Commissioner. They are covered by the Public Interest Disclosure ( Protection of Information) Bill ( Whistle Blowers) passed in 2010. vii. False Complaints or Allegations Against Officers: If, on the other hand, if the false allegations are made, then, the concerned officer might complain to the A.P. Vigilance Commissioner. “12. The Commission will take the initiative in prosecuting persons who are found to have made false complaints of corruption or lack of integrity against Public Servants.” viii. A.P. State Public Sevice Commission: They have a say in the recruitment and promotions. Gruhakalpa Complex, M.J. Rd. Nampally, Hyd-01. Tel: 2460 3493 Fax: 2460 1664 e-m : info@appsc.com; appsc@ap.gov.in a) Secretary: Poonam Malakondayya Tel : 2474 2405, Fax : 2460 1664 b) Principal Sec. Tel:040-2474 3405, 2339 3535 Tel : 040-2460 1664 e-m: mggopal@hotmail.com www.appsc.ap.nic.in c) Chairperson :Smt. Rachel Chatterjee ix. Complaints against the indiscipline of the officers and arbitrary functioning of APPSC can be made to the Chief Secretary, Government of A.P. ☛ See : Chief Secretary, GOAP (26)National 200
  • i Staff Selection Commission, CVO& Nodal Officer: Shri.S.C.Sharma, Director (Admin) , CGO Complex, Lodhi Rd.ND-110 003, Tel: 011-24366609 Fax : 011-24360120, e-m : scsharmads@gmail.com ii. Public Enterprises Selection Board (PESB): Recruits to the top posts in the public sector. Its objective functioning & transparency cold be watched. ☛ See: Commerce (Public Enterprises) (37) iii. Dept. of Personnel and Training: Nodal Grievance Officer:Shri Rajeev Kapoor, Jt. Secretary (AT & A) Room:193, North Block,N D- 01 Tel: 2309 3668 Fax: 011 2309 2580 e-m : jsata@nic.in/ jsa@dept.delhi.nic.in iv. Union Public Service Commission: The Commission has a mandate to supervise the functioning of the All-India cadre in terms of internal discipline, though this channel is not frequently used. Dholpur House, Shahjahan Rd, ND-011.Tel:011-2309 8591: www.upsc.gov.in v. Ministry Of Personnel, P.G. & Pensions: CVO: Sri. Alok Kumar, : Room: 278-A, North Block, ND. Tel:011-23094398 Cell: 09650938181 Fax: 011-23094630 e-m: jsv-dopt@nic.in ☛ See : Service Problems of the Civil Servants (162)128. PANCHAYATI RAJ : Malpractices about contracts and tender procedures.A.P. i. Complaints against Engineering Works : ☛ See: Public works (146) ii. Commissioner L Sri Suneel Sarma, IAS Tel: 23224265 e-m: cprre@ap.gov.in iii. a) Dr.Rajiv Sharma, IAS Prinicipal Secretary,(PR) L-Block, Floor - 8 Room:807 A.P.Secreteriat, Hyd Tel: 2345 4670 Fax : 2345 0608 e-.m: apprdsec@ap.nic.in b) Smt Chitra Ramachandran, IAS Principal Secretary, 201
  • (RWS) & Sanitation Room:803 Tel:2345 2585 Resi:2341 6384 Fax : 2345 1169 e-m : secy_rwss@ap.gov.in c) Sri. R. Subramanyam, IAS, Principal Sec. (RD) Room : 808 Tel : 040-2345 4832 Fax : 040-23450608 e-m: Secy_rd@ap.gov.in iv. Minister for Panchayati Raj & Rural Water Supply : Sri Jana Reddy,D Block Room:345,A.P Secretariat,Hyd-22. Tel: 040-2345 3233, 2345 0455 Resi: 040-23551331/2 ☛ See : Rural Development (156)National i. Ministry of Panchayati Raj: a) Nodal Grievance Officer & CVO: Dr. Avtar Singh Sahota, Jt.Secretary,Room 104, 1st Floor, Sardr Patel Bhawan, Sansad Marg, ND. Tel: 011-2374 7910 Cell: 09868107737 Fax: 011-2374 7930 e-m: as.sahota@nic.in b) Sri Kishore Deo, Minister, TD & Panchayati Raj e-m: minoffice@ nic.in129. PARKS & ZOOS : Management: i. Andhra Pradesh Horticultural University, Director, Public Gardens, Nampally, Hyd-1 Tel: 040-2324 0124 Fax: 2324 0181 ii. Nehru Zoological Park, Bahadurpura, Hyd-500 264 Director, State Zoo Parks: Addl P.C.C.F. Sri. P. Mallikarjun Rao: Tel: 040-2447 7355 Fax: 040-2447 3253 e-m: info@hyderabadzoo.in / hydzoo@rediffmail.com iii. a). Horticulture dept. GHMC (93) b). Engineering dept. GHMC (93) c). Commissioner GHMC (93) ☛ See: Animals (8)130.PARLIAMENT : It is advisable to send all complaints or information that deserves to enquired by any of the Committes of Parliament through the Hon’ble Speaker of Lok Sabha or the Chairperson of Rajya Sabha. 87, Parliament House ND-001 202
  • i. a) Sec.General: Sri.P.D.T.Achary : Tel : 23017465/23034255 /23034567 / 23016987 /23034141,23034143 Fax : 2379 2107 e-m: pdt.achary@sansad.nic.in b) Jt. Secretary: Sri V. R. Ramesh: Committee on Rural Development, Committee on Petitions. 337, Parliament House Annexe Tel: 23034337/ 23035094/23092425 Res. 2467 9020 e-m: rameshvr@sansad.nic.in c) Jt. Secretary: Sri Ashok Sarin: Public Accounts Committee, Committee on Petitions, Committee on Coal & Steel, Committee on Chemicals & Fertilizers Tel : 2303 4415 / 2303 5197 / 2301 6807 Res. 2874 3344 d) Jt.Secretary: Sri P. Sreedharan: Question Branch, Committee on Government Assurances Tel: 23034414/ 23034416/23016580 e-m: psreedharan@sansad.nic.in e) Addl. Secretary: Sri S. Bal Shekar: Committee on Empowerment of Women, Cells: Parliamentary Forum, Committee on MPLADS, Committee on Agriculture Tel : 23034886/ 2379 4113 / 2303 5235 Resi. 2334 8976 e-m : sbalshekar @sansad.nic.inii. Petitions Committee : Any citizen can complain about the policies of the government as well as about the rules and regulations adopted by Parliament. A committee of ten M.P.s belonging to different parties, not only of the ruling party, study the complaints received, discuss them with the concerned ministers and prepare a report of recommendations to be placed before the Parlaiment. Contact: President :iii. Public Accounts Committee: Contact: President:iv. The Hon’ble Speaker: ☛ See: Speaker (167)v. The Chairperson, Rajya Sabha : a). Shri J. Sundriyal, Director, Rajya Sabha Secretariat, 141, First Floor, Parliament House Annexe, ND-110 001. Tel : 2303 4541 Fax : 2379 3633 Website: http://rajyasabha.nic.in b) Vice-President’s House, 6, Maulana Azad Rd. 203
  • ND-110 011 Tel: 011-2301 6422, 2301 6344 vi. Ministry of Parliamentary Affairs : CVO: Sri. G.K. Ahuja, 87, Parliament House Parliament Street Nd-110 001 Tel : 011-2303 4763, 2301 7004 Fax: 011-2301 7004131. PASSPORT OFFICE : Delay, harassment, corruption, fraud.A.P i. 414, Adjacent to Prashant Talkies, Kummara Guda, Secunderabad- 500 003.Tel : 2770 4646, 2770 4747, 2770 4689 Fax : 040-2770 5656 e-m : rpo.hyderabad @mea.gov.in a) Suggestions & Queries:Tel Enquiry: 2770 8888 e.m: rpohyd@ap.nic.in/ rpo.hyderabad@mea.gov.in b) SMS your File No or Key No. in the Following Format:eg. Hyd 01234509 or 6601234509 to 9493555577 c) Dr. Srikar Reddy, I.F.S, Regional Passport Officer ii. Police Verification Problems : www.hyderabadpolice.gov.in a) Complain to Tel:040.2785 2606 e-m : passport_pvcell@appolice.gov.in b) Jt. Cimmissioner, City Police, Dr.R.S. Praveen Kumar ☛ See : PoliceNational Complaints against the regional passport offices i. Passport Division (Ministry of External Affairs) : www.indianpassport.nic.in/rpoi. Director of Grievances : Sri. Bambit Antony Roy, Jt. Secretary (CPV), Patiala House Annexe, Tilak Marg, ND-01 Tel: 23387104 Resi: 2338 4529 Fax: 2378 2821, 2338 4461 e-m: K_jayakumar@email.com / jscpv@mea.nic.in132. PENSIONS : Access, delays, interruptions, delivery to different categoriesA.P. i. National Pension Scheme & Lite (NPS): Access.Grievance 204
  • Redressal Mechanisms: 1. Call Centre/Interactive Voice Response System (IVR):The subscriber or Aggregator can call: Tel: 1-800- 222080 with T-pin 2. Web based interface & Written complaints: www.npscra.nsdl.co.in with I-pin which forward it to PFRDA for resolution. 3. The system also has provision of generating SMSii. Directorate of Treasuries & Accounts : Pension payment Procedures for govt. employees a) Jt.Director: Sri G. Veeranna 3-3-143, Quthbiguda, Kachiguda, Hyd-27. Tel : 040-24754637 Fax : 2475 1863 Cell : 9848778471 e-m : jdb@ap.nic.in b) Director : Sri N.C. Nagarjuna Reddy, 4th Floor, Insurance Buildings, Tilak Rd. Abids, Hyd. Tel : 040-2475 4634 Fax : 2475 1863 Cell : 9848778470 e-m : dirta@ap.nic.in c) Chairperson, Pension Committee for Settlement of Outstanding Cases : Dy. Accountant General (Pension) in the office of the A.G. (A&E) ☛ See : Accounts (1)iii. Permanent and Continuous Lok Adalat for Pensioners: Member-Secretary, A.P. Legal Services Authority : Nyaya Seva Sadan Purani Haveli, Hyd-2 ☛ See: Legal Remedies: (A.P. Legal Services Authority) (110)iv. Principal Secretary, Finance Dept. ☛ See: Finance (75)v. Minister for Indira Kranthi Patham, Pensions: ☛ See: Women Development & Child Welfare (193)vi. Pensioner is a consumer : This might not include the Below Poverty Line (BPL). ☛ See : Consumer (43)vii E.P.F.O.: To make sure that the contributions are being credited by the employer and delays in final settlement ☛ : See : EPFO (62)viii NGO: A.P. State Governemnt Retired Employees’ 205
  • Association (APSGREA):4-5-958/959, Pensioner’s Bhawan, BadiChowdi, SultanBazar, Hyderabad-95 Tel: 040.24610327 President : Sri. A. Ramulu Tel : 2766 0239 Cell : 9393060239 ☛ See : Also Consumer (43)National i. Committee to Review Implementation of Informal Sector Pension, (CRIISP): Complaints about the popular Pension schemes like Swavalamban, NPS. Chairperson: Sri. G.N.Bajpai, former chairman of LIC & SEB ii. Dept. of Pension and Pensioners Welfare : Ditector of Grievances : Ms Tripti P.Ghosh, Lok Nayak Bhawan, 3rd floor, Room:320, Khan Market, ND. Tel: 2462 4802 e-m: tripti.ghosh@nic.in iii. Pension Fund And Regulatory Development Authority (PFRDA) : Complaints against the policies and applications by the private as well as public institutions. 1st floor, ICADR Building, Plot : 6, Vasant Kunj Institutional Area, PhaseII, ND- 110070 Tel:011-2689 7948/49 Fax : 011-26897938 a) Sri.Kamal Kumar Chaudhry C.G.M. e-m : kamal.chaudhry@pfrda.org.in b) Chairperson: Sri. Yogesh Agarwal iv. Ministry Of Personnel, P.G. & Pensions : ☛ See : Officers (127)133. PETROL, DIESEL, KIROSENE, GAS, OTHER PRODUCTS & DISTRIBUTION : Adulteration, Bunks management: Complaints about supply of quantity, quality, weight, cost, precautions for safety, saving energy, etc.A.P. Problems of distribution; cylinders, irregularities by the local distriubutors: i. Indian Oil Corporation Ltd. (IOCL): Tel : 1800 2333 555 www. iocl.com ii. Bharat Petroleum Corporation Ltd : Cell : 1800222725 www.Bharatpetrolium.com iii. Hindustan Petroleum Corporation Ltd(HPCL) : 206
  • Complaints about Petrol & diesel : www.hindustanpetrolium.com a) Secunderabad H.P. Gas Customer Service : Cell : HPCL, Ground floor,130/1, Sebastian Rd, Secbad - 500003 Tel : 040 27716349 b) Hyderabad LPG Regional Office, P.B:2, HPCL Post office, Cherlapally, Hyd-500 051 Tel : 040 2726 0261, 2726 8958, 2726 2724 c) CVO: Sri. S.M Misra,17, Jamshedji Tata Rd. Mumbai-400020 Tel: 022-22839936 Cell: 09920379298 Fax: 022-22831875 e-m: suneetmmisra@hpcl.co.in iv. www. Tomogas.com v. Civil Supplies Department: ☛ See : Civil Supplies (32)National i. Gas Authority of india Ltd.: (GAIL ): www.gailonline.com a) C.V.O.: Sri Arun Singhal 26, Bhikaji Cama Place, R.K. Puram, ND-110066 Tel : 011-26194153 Cell : 09717200299 Fax: 011-26182115 e-m : arun.singhal@nic.in/arunsinghal@gail.co.in b).1. Dr A K Kundra 2. Sri S C Tripathi 3. Shri U Sundarajan: Independent External Monitors ii. Oil & Natural Gas Corporation Ltd.: (ONGC) : a) 1. Sri V K Aggarwal 2. Sri Arvind Verma 3. Shri V K Shunglu : Independent External Monitors b) CVO: Sri Swadeep Singh, IAS 10th Floor, Jeevan Bharati Building Tower 2, 124, Indira Chowk, ND-110 001 Tel & Fax : 011-23705463 Cell: 09868282010 iii. Oil India Ltd. a) 1. Sri N Gopalaswami 2. Shri Ramesh Chandra Agarwal: Independent External Monitors b) CVO: Sri V.K.Thakral Plot No.19, Sector 16-A, Noida - 201 301 (UP) Tel : 0120-2488333, 347 Cell : 09871441636 Fax : 0120-2488310 e-m: cvo@oilindia.com http://www.oilindia. 207
  • iv. Indian Oil Corpn. Ltd (IOCL) : a) For Natural Gas & LNG Marketing only: Mr. A K Marchanda Exe. Director, Natural Gas, SCOPE Complex, Core-2,7, Institutional Area, Lodhi Rd. ND-110003 Tel : 011-2432 1704 e-m : marchandaak@iocl.co.in b) CVO: Sri. D K Samantaray:Tel: 011-24360543 Cell : 9999112228 Fax : 011-24363634 e-m : samantarydk@iocl.co.in c) For LPG : Sri.Satwant Singh, Exe.Director, LPG,Indian Oil Bhavan,G-9, Ali Yavar Jung Marg,Bandra (East), Mumbai Tel : 022-26421845 e-m: satwantsingh@indianoil.co.in d) For Consumer Sales: Sri.S. K. Gupta, Exe. Director : Consumer Sales, Tel : 022-2640 0655 e-m: skgupta@indianoil.co.in e) For Lubricants : Sri. Amitava Chatterjee Exe.Director, Lubes, Tel : 022-26427826 e-m: amitavac@indianoil.co.in f) For Supplies : Sri. M. Nene, Exe Director, Supplies, Tel: 022-2642 4077 e-m: mnene@indianoil.co.in g) Indian Oil Corporation Ltd, 3079/3, J B Tito Marg, Sadiq Nagar,ND-110 049 Tel:011.2626 0000: Corporate Communications: Sri.Suneel Sethi G.M.Tel: 011- 26260140 e-m: sethis@iocl.co.in h) 1. Sri B.B. Tandon 2. Sri Pradip Baijal 3. Sri RSSLN Bhaskarudu 4. Sri Bikash C. Bora: Independent Ext. Monitors i) Nodal Officer, Shri R Naryanan, ED (Corporate Affairs) Scope Complex , Core – 2, 7-Institutional Area, Lodi Rd. ND-110 003 www.iocl.com/Aboutus/adoptInteg j) Shri D K Samantray: Tel:2436 0543, 2671 5277 Cell : 9999112228 Fax: 011-24363634 e-m : samantaraydk@iocl.co.inv. Bharat Petroleum Corporation Ltd. (BPCL).: 208
  • a) LPG Business Unit: Bharat Bhavan II, 5th Floor 4 & 6 Currimbhoy Rd. Ballard Estate, Mumbai - 400001 Tel: 022 22714516 / 022 22714508 Fax: 022 2271 3815 b) Regional Office:LPG Business Unit:1 Ranganathan Gardens,11th Main Rd. Annanagar,Chennai-400 060 Tel : 044 2621 3914 Fax: 044 2621 4055 c) 1. Sri T. S. Krishnamurthy 2. Shri Janaki Ballabh 3. Shri Uppiliappan Sundrarajan: Independent External Monitors d) C.V.O.:Mrs. I Sasikala Bharat Bhavan, 4&6, Currimbhoy Rd., Ballard Estate, P.B. No.688, Mumbai-400001 Tel : 022-22713610 Fax: 022-22713611 e-m : saseekalanair@bharatpetroleum.in http://www.bharatpetroleum.com http://www.bharatpetroleum.com/tender/vi. Hindustan Petroleum Corporation Ltd (HPCL): a) Sri S. M. Misra, CVO, 17, Jamshedji Tata Rd. Mumbai-400020 Tel : 022 2283 9936 Fax -022- 22831875 e-m: suneetmmisra@hpcl.co.in http://www.hindustanpetroleum.com b) Independent External Monitors 1. Sri V K Shunglu 2. Justice S C Pratap 3. Sri Prabir Sengupta :vii. Chennai Petroleum Corporation ltd.,CVO: Sri R.Balkrishnan 536, Anna Salai, Teynampet, Chennai-600 018 Tel: 044-24346535 Cell: 09445076655 Fax: 044-24346535 e-m: balakrish@cpcl.co.inviii. Petroleum Conservation Research Association, CVO: Sri.S.P.Goel, Sanrakshan Bhavan,10, Bhikaji Cama Place, ND-110 066.Tel: 331 5868 Fax: 26184624ix. Ministry of Petroleum and Natural Gas: Nodal Grievance Officer : Petrol bunks, quality of the fuels. a) Shri Anil Kumar V. Patil: Dy. Secretary ( PG) Room:207, ‘B’ Wing, Tel : 23388764, Fax:23083100, ,23745472, e-m : anilkvpatil@gmail.com, arvindsuri@nic.in b) CVO: Sri. L.N. Gupta Room: 208 (B), ’A’ Wing, Shastri 209
  • Bhavan, ND.Tel: 011-23386935 Cell: 09717205888 Fax: 011-23382673 e-m: jsr.png@nic.in ☛ See : Civil Supplies (32) ☛ See Consumer (43) c) Minister : Sri S. Jaipal Reddy134. PLANNING & EVALUATION, PLANNING COMMISSION : It came into being in 1950 by an Executive Order on the basis of J.Nehru’s initiative in the Central Cabinet, its impressions and views on the performance of the states and their departments count a lot in funds allocation and even the existence of the projects. Complaint against the state government policies and implementation, if there is a gross miscarriage of mission, misuse of funds, such as, diverting plan- funds for non-plan expenditure, delays in the execution or deviations in the projects from the central government allocations, diversion of funds from one project to the other, etc. No personal issues.A.P i. Political manipulations of the figures and contradictions in methodologies : Directorate of Economics & Statistics: a). Smt. D.Nagamani, Jt.Director Tel: 040-23314818b). Sri P. Prakasam, Director Tel: 040-2331 7191 Fax:2330 7459 ii. Sri S.P. Tucker, IAS Principal Secretary Tel: 040-2345 6026Fax: 040-2345 1861 e-m: sptucker@reddif.comNational i. Planning Commission: Yojana Bhawan, Sansad Marg, ND- 110 001. e-m: plancom@yojana.nic.in Website: http:// planningcommission.nic.in a) Nodal Officer : Dr. Y. Prabhanjan Kumar Yadav, Asst. Information Officer Communication & Information Division, Room :GF-6B Tel.: 011-2309 6620 e-m: plancom@nic.in b) Principal Adviser (Admn): Sri. S.P. Seth Room : 269, SansadMarg,ND Tel/Fax: 2309 6598,e-m: sp.seth@nic.in c) CVO: Sh A K Panda Tel: 2309 6540 Fax: 011-2309 6540 210
  • d) Sh. Rajeeva Ratna Shah, Secretary Tel: 2309 6574 extn: 2270 Resi:23383389 e) Sri Montek Singh Ahluwalia, Dy. Chairman Tel: 011-2309 6677, 2309 6666/96 Extn: 2132/34 e-m dch@yojana.nic.in f) Sri.A.N.P. Sinha, Senior Advisor (Admn.& PG), Room-2o2, Tel: 23096610 Tel+ Fax :2309 6666 Extn: 2269 e-m : anp.singha@nic.in g) Grievance relating to Socio-Economic Research Division, State Plans Division: aff Grievance Officer-I, Sri Anil Malhotra, Dy. Secy.(Adm.),5th Section, Room: 307, Tel: 2309 6666 Extn.2385.e-m: anil.malhotra@nic.in h) Staff Grievance Officer-II, Shri V. K. Singh Director (Fin.) I.F. Cell,Room:237, Tel: 23096770, 2309 6666 Extn.2267 e-m: vijayk.singh@nic.in i) Staff Grievance Officer-III : Shri D. K. Mustafi Dy. Secy. Administration-III Section Room : 551 Tel: 2309 6791, 2309 6666 extn.2585 e-m: dk.mustafi@nic.ini Independent Evaluation Office (IEO): Yet to be installed. All complaints against the implementation and the effects of the flagship programmes undertaken by the Central government can be reported to them. It will report to the Planning Commission. Director General : Tel: 2309 6598ii. Inter-State Council Secretariat, CVO: Sri K P Mishra, Vigyan Bhavan Annexe, Maulana Azad Rd.N D-110011.Tel: 011- 23022151,Fax: 011-23022147 e-m: bkjana@hub.nic.iniii. Ministry of Planning : Nodal Grievance Officer: Smt. Firoza Mehrotra, Addl. Advisor,Yojna Bhavan, Sansad Marg, ND Tel: 23716301 e-m:firoza@yojana.nic.iniv. Ministry Of Statistics And Programme Implementation: a) Nodal Officer: Sri. B.S. Chhabra, Director(PG) Room: 133, Sardar Patel Bhawan, Sansad Marg, ND-110001 Tel/Fax : 23360889 e.m: chhabra.bs@nic.in 211
  • b) CVO: Sri T.S. Jawahar M/o Statistics & PI Room: 407 Tel: 011-23343832, 26193209 Fax: 011-23343832 e-m: tsjawahar@hotmail.com135. POLICE & SECURITY : webmaster@indiapolice.in, e-m: info@indiapolice.inA.P. i. Law & order: Police Station: In case you have any difficulties to lodge a complaint with your local police station, then send your written complaint to the superindent of police of the district or to the commissioner of police of the respective commissionerate. You have a right to get your FIR to be registered on the spot in the station. At least, a mention in the station diary. a) Inspector O.U.Sity P.S Tarnaka Tel: 2785 3570, 2785 3720 Cell: 9490616039 e.m.: sho_ou@hyd.appolice.gov.in b) Control Room (City) Tel : 100/2323 2222 c) Exchange (Connects all PS’s) Tel: 2323 0191 d) On-line Police complaint: e-m: hrchyd@hd2.dot.net.in e) Sri. Ch.Ram Chandran, ACP Kachiguda Division: Tel: 2785 4891, 2709 8494 Cell: 9490616367 e-m: acp_kcga@hyd.appolice.gov.in f). If the First Information Report (FIR) isa not registered by the Police station, send a written complaint to the Superintendent or Deputy Commissioner of Police or it can be filed before the Court of the Megistrate, under Section 200 of the Criminal Procedure Code. g) SP-Anti Dacoit Cell, CID e-m: spadc@cidap.gov.in h) Sri Y.Gangadhar, IPS Dy. Commissioner (East Zone) Tel : 2785 3630, 2343 7939 Cell:9490616366 e-m : dcp_ez@hyd.appolice.gov.in i) Sri Y.Nagi Reddy, IPS Dy.Commissioner of Police, (North Zone) Tel: 040-2780 5659,2785 3541 j) Sri N. Madhusudan Reddy, IPS Dy. Commissioner of 212
  • Police,(South Zone) Tel: 040-2452 8888,2785 4760 k) Sri M.Stephen Raveendra, IPS Dy.Commissioner (West Zone) Tel : 2330 7676 l) Dr Akun Sabharwal, IPS Dy.Commissioner of Police, (Central Zone) Tel : 040-2324 1516, 2785 2448 m) Addl. CP ( Co-ordination )Tel: 23261777, 27852738 Cell : 9490616001 n) Sri. Ch. Dwaraka Tirumala Rao, I.P.S Commissioner of Police Cyberabad Tel : 040-23004645 o) Sri A.K.Khan, IPS Commissioner Tel: 040-2785 2432 Cell : 9490616003, 2785 3785, 2326 1666, 2322 7546, 2785 4721 e-m: cphyd@appolice.gov.in p) Sri Sandeep Sandilya, IPS DIG Tel : 040-2339 5599 Fax : 040- 2740 1851 e-m : apsecurityhyd@hotmail.com q) Addl. DGP (Law & Order) Sri.M. Ratan, IPS Tel: 2785 2202/ 2323 2941, 2321 1652 r) Sri V. Dinesh Reddy, IPS DG.P & I.G.P Tel : 2323 5170 Fax : 040-2329 6570II. Traffic : a) On-line Traffic complaints: Tel : 1073 b) Complaint against Autos Tel : 2785 2482/86 c) Inspector Traffic Kachiguda Tel : 27854772 Cell : 9490616084 e-m : shivaramprasad_k@hyd.appolice.gov.in d) Sri G.V.G.Ashok Kumar Dy. Commissioner of Police (Traffic-I) Tel : 040-2785 2466 e) Sri B. Malla Reddy, IPS Dy.Commissioner of Police, Traffic-II Tel : 040-27854745 f) DCP Traffic Cyberabad, Gachibowli 5000 032 g) Addl. Commissioner of Police (Traffic-Hyd): 1 CC to Addl. CP Traffic : 2785 2466 Old Control Room,Opp.Public Gardens, Nampally, Hyd-1 e-mail : dcptraffic@yahoo.com 2 Sri.C.V.Anand, IPS Tel : 2324 0800, 2785 2602 213
  • Cell : 9490616127III. Crime : a) Crime Stopper Tel : 1090 b) Crime (Spl.Inv.Team) Tel : 2785 2231 c) Narcotic Drugs Tel : 23211 334 d) Hyderabad City Special Branch : Intelligence : Sri. Dr. R.S. Praveen Kumar, IPS, Jt.C.P. Tel : 2785 4604, 2452 1073 Cell : 9490616193 e) Sri. P. Subba Rayudu City Crime Record Bureau (CCRB) Inspector of Police Tel : 2785-2207 Cell : 9490616-141 f) Sri. J. Satyanarayana, IPS Dy. Commissioner of Police, Central Crime Station, Detective Dept. Tel : 2785 2251 Cell : 9490616703 g) 1. CC to Addl. CP Tel : 2785-2231 Cell : 9490616789 2. Sri. Amit Garg, IPS Addl. Commissioner of Police Crimes & SITs Tel : 2785-2231 Cell : 9490616002iv. Investigation: You can cooperate with them by providing more information and evidence. a) Anti-Corruption Bureau.☛ See: Anti-Corruption Bureau (9) b) A.P. Vigilance Commissioner : ☛ See : Vigilance & Vigilance Commissioner (189) c) Dr R.S. Praveen Kumar, IPS Jt. Commissioner of Police, Special Branch,Hyd City Tel: 040-27854604 d) Intelligence: Sri.Anjani Kumar IPS: Dy. IGP Tel: 2323 5132 / 3796, 2332 0502. e) Counter-Intelligence Cell : Collects information about the terrorism: Provide information to the address above. f) Sri. Mr. Sivananda Reddy, SP/Interpol Tel: 2324 0661 e-m: ddco@cbi.gov.in / spadm@cidap.gov.in g) Crime Investigation Dept. : (CID) : 3rd floor, GP office, Lakdi ka pool, Hyd-5000 004. Tel : 040 2324 0663, 2785 2274 Fax : 040 2323 7575 214
  • e-m: info@cidap.gov.in/cidap@cidap.gov.in www.cidap.gov.in 1 IG - General Offences Wing, CID Tel : 2321 4921 Fax : 040-27951030 e-m : igpgow@cidap.gov.in / iggow@cidap.gov.in 2 Mr. Ambati Sivanarayana or Sri S.Venkataramana Murthy, IPS Addl. DGP (CID): Cell: 9400627950 Tel : 2324 2424, 2774 5310 Fax: 040 2323 7575 e.m: adgp@cidap.gov.in / adg@cidap.gov.in Pass information through: info@cidap.gov.in Website : www.cidap.gov.in h) Organisation for Counter-Terrorist Operations (OCTOPUS): Formerly, Anti-Terrorist Squad. It is to conter-attack the terrorists. I.G. : Sri Surendra Babu i) National Investigation Agency (NIA) : “Join us in the fight against the enemies of the country. Report to us if you observe any anti-national activities/persons or anything suspicious and having a bearing on the security of the nation. Your identity will be kept secret.” You can lodge a complaint just as in a Police station. Field Office, DIG: Madhapur, Cyberabad : Tel : 040-6555 0161 j). Private Investigation of Cyber Forensic Crimes: Integrity of documents, sim card software piracy, plagiarism and data modification, audio -video authentification, e-mail tracking, internet frauds, etc. ☛ See : Police; Crimestopper(135)v. Directorate of Prosecutions: Sri M.Rajamouli Sarma, Director Tel: 040-2324 0277 Fax: 040-2344 6260vi. Against the Police: Fast and efficient action on the spot at short notice in case of police excesses, corruption. a) Task Force : 1. Sri. M. Srinivasulu, Addl.Dy. C.P. Tel : 2785 4648 Cell: 9490616-628 2. Sri. V.B. Kamalasan Reddy, Dy.C.P. Tel: 2785 4649, 2784 0934 Cell : 9490616-627 D.C.P. 2785 2290 215
  • b) Commisioner of Police-Hyd City: Sri A.K.Khan,IPS Tel: 27852432 Cell : 9490616003 Tel: 2785 3785, 2326 1666, 2785 4721 e.m: cphyd @appolice.gov.in c) D G and I G of Police: (DGP): Sri. V. Dinesh Reddy, IPS Lakdi-Ka-Pool, Hyd-4 Tel: 2323 5170 e-m : polchiefap@hotmail.com/dgp@appolice.gov.in Website: www.apstatepolice.org vii. A.P.State Human Rights Commission : Where Police refuse to register a case, where there are arbitrary arrest or custodial injuries or death. ☛ See : Human Rights (91) viii. Home Dept. : Highest authority on Police matters. Sri P.Goutham kumar, IPS Principal Secretary A-Block, Floor-3, Tel : 040-2345 2143, 2310 Fax : 2345 0175, 2345 3170 www. home.ap.nic.in ix. Chief Secretary : ☛ See : Chief Secretary (26) x. Minister for Home, Jails, Fire Services, Sainik Welfare: Smt. P. Sabitha Reddy, Block-J, Floor-8, Room-801, A.P Secretary, Hyd-22. Tel : 2345 7687, 2345 3900, 2337 1166 Resi 23750225 e-m : min_home@ap.gov.in, home@ap.nic.in xi. Chief Minister: Law & Order ☛ See : Chief Minister (25)National i. Directorate of Enforcement:Gets into action, only when the state vigilance or some other body invites. But, one can supply information to facilitate their investigations. Shri.R.P.Upadhyay, Addl.Director, 6th Floor, Lok Nayak Bhawan, Khan Market, ND-110 003 Tel:011-2469 0615 Fax: 2464 2672 e-m: info@directorateofenforcement.gov.in www.directorateofenforcement.gov.in/ ii. Intelligence Bureau (IB): a). CVO : Sri. Rajiv Kapoor, 35 Sardar Patel Marg, ND. Tel: 2301 3484 Fax : 2301 3484 Director: Sri. Nehchal Sandhu b) Complaint on IB : MOHA ☛ See : below (x) iii. National Investigation Agency (NIA) : 216
  • Tel : 011-2994 7020, 011-299 47021.Tel+ Fax:011-2994 7037 e-m: info.nia@gov.in Director: Sri. S.C. Sinhaiv. Research & Analysis Wing (RAW ) : a) Sri. Sanjeev Tripathy. Please Contact NIA above to pass on the information. b) Complaint against RAW : ☛ See : Cabinet Secretary (19)v. Border Security force : CVO : Sri.P C Sabarwal, BSF HQ, CGO Complex Lodhi Rd. ND-110003 Tel : 011-24361519 Cell : 09868862305 Fax : 011-24361519 e-m : vigbsf@bsf.delhi.nic.invi. Central Industrial Security Force : a) Dy. I.G./OPS CISF(MHA) Force Hqrs., Block-13, CGO Complex, Lodhi Rd. ND-110 003 b) DG : Sri. N.R. Das: Tel: 011.2436 2866 Fax : 011.2436 1202 e-m: digops-int@cisf.gov.in/ dcpro@cisf.gov.in www. cisf.nic.in c) CVO : Sri. S. B. Singh:Tel+fax: 011-24367502 Cell : 09868209289 e-m: ighqrs@cisf.gov.invii. Central Reserve Police Force: a). CVO : Sri D.K. Pathak, Block:1, CGO Complex, Lodhi Rd. ND-110003 Tel/fax : 2436 0512 Cell: 09650806205 b). Sri. K. Vijaya Kumar, Director General : e-m : igpers@crpf.gov.in, igadm@crpf.gov.inviii. Directorate General, National Security Guard : a). CVO: Shri Anirudh Uppal Mehram Nagar Near Domestic Airport, Palam, ND-10037 Tel: 2567 1634, 2567 1634 b). Shri M S Rawat, Group Commander (Adm), Directorate General Tel: 011-2567 1636 c). Appellate Authority : Shri L. Mohanti, IPS, DIG (Adm), Directorate General Tel: 011-25671635ix. CBI : ☛ See : CBI (22)x. Ministry of Home Affairs (MOHA) : a) Nodal Grievance Officer : Shri. K.C. Jain, Jt. Secretary 217
  • (Coord. & PG) Rom:9, North Block, Central Secretariat ND-110001 Tel+Fax: 2309 2392 e-m: jscpg-mha.nic.in, balaprasad@hotmail.com b) CVO: Sri. Ray Pratap Nath Tel: 011-23092011 Cell: 09810529777 Fax : 011-23093178 e-m: rpnath@nic.in / websitemhaweb@nic c) Home Secretary : Sri. Raj Kumar Singh, Tel : 2309 2989, 2309 3031 Fax: 23093003, 23013058 e-m: hshso@nic.in xi. NGO : Mission Safer India: Ms. Kiran Bedi IPS (Rtd). Alternative and non-governmental approach to the Police, when you are afraid of approaching the local police station directly or when you fear, in advance, that you may be intimidated or threatened or forced to withdraw your complaint against influential people. This is valid for both law and order as well as criminal complaints. Also Complaints by the Police : Against political pressures. Mostly complaints against their hierarchy. em : kiranbedioffice@gmail.com, kiran@saferindia.com www.saferindia.com/ indiapolice.in ☛ See : Vigilance Commissioners & Enforcement (189) ☛ See : Quality, Tests (147)136. POLITICAL PARTIES : Firstly, all politicians in power or out of power or seeking power will certainly take up your case for redressal, if you belong to the same constituency. They have, in addition, a moral obligation to take up the case. Seek specially the attention of the leaders in the opposition. Secondly, more specifically, if you have any complaint against the behavior of the local politician, then you can address yourself to their own party high command in A.P. and then to their national head-quarters. You can write to other parties. The parties have started drafting a code of conduct for their party members and complaints from the public will have some effect on the selection prospects as candidates for elections and to positions of power. This is equally valid against corporators, councilors, MLAs and 218
  • MPs belonging to that party.Political parties are not constitutionally-envisaged institutions.They are just in the nature of an association to be registeredunde the Society’s Registration Act. Legally, they stand on thesame status as any association. Complaints against them canbe pursued under any ordinary Act on financial matters.i. Bharathiya Janata Party: a) Dr. Shyam Prasad Mukharjee Bhavan, Opp : Exhibition Ground, Nampally Hyd-500 001 Tel : 040-24653331, 24653535 Fax : 040-24653929 e.m : info@bjpap.org; office@bjpap.org,ngocell@bjpap.org President : Shri. G. Kishen Reddy : e-m : president@bjpap.org b) 11, Ashoka Rd. ND-110001 Tel: 011-2300 5700, 011-2300 5787 e-m: bjpco@bjp.org, www.bjp.org,webmaster@bjp.orgii. Bahujana Samaj Party: http://bspindia.org/contact / webmaster@bspindia.orgiii. Communist Party (M) : a) A.P. State Committee, M. Basava Punnaiah Bhawan, 1-1-60/2 RTC Cross Rd. Musheerabad, Hyd. Tel : 040-2766 5011 27665012 Fax : 040-2760 1001 e-m : email@cpimap.org b) Shri Harkishan Singh Surjit, Gen. Secretary, Central Committee, A.K. Gopalan Bhawan, 27-29, Bhai Vir Singh Marg, ND-110 001 Tel.:011. 2334 4918, 2336 3692, 2374 7435 / 36 Fax: 011. 2374 7483 e-m: cc@cpim.org/ cpim@vsnl.com Website : www.cpim.orgiv. Communist Party of India (CPI) : a) Ajoy Bhavan, 15, Indrajit Gupta Marg, ND-110002 Tel: 011 23235546, 23235099, 23235058, 23237972 Fax: 011 23235543 e-m: nationalcouncil@communistparty.in Website : www.cpofindia.org Sri A.B. Bardhan, Gen. Secretary. b) ap@communistparty.in 219
  • v. Congress Party : a) A.P. Congress Committee, 1st Floor, Gandhi Bhawan,Hyd-500 001 Tel: 040-2460 3718, 2331 5999, 2330 4455 Fax : 040-2460 2383, 2460 1254 Cell : 09866103636, 09246888304 PCC President : Sri Bosta Satyanarayana e-m: presidentapcc@gmail.com http://www.apcongress.org/ b) 24, Akbar Rd. ND-110011. Tel : 011-23019080 Fax : 011-23017047 www.indiannationalcongress.com http://www.congress.org.in c) Disciplinary Action Committee: Chairman: Sri L.P. Sahi, 763, Sector-8, R.K. Puram, ND Tel : 2618 1570 d) Smt. Sonia Gandhi 10, Janapath, N D-011 Tel: 2301 9080, 2379 2263, 2301 4481, 23014161 Resi: 23012656 Extn.:441 Fax: 23018651 e-m: soniagandhi@sansad.nic.in; aicc@congress.org.invi. Jago Party: Floated by non-political citizens. 9-1-108/1, Tatachary Compound, SD Rd., Secunderabad Tel:6633 0575 sms : name, city, to 575758 www.jago.in e-m : jagoparty@jago.invii. Lok Satta Party:5-10-180/A & A1 Band Lanes, Hill Fort Rd. Near Ayakar Bhavan, Hyd-500 004 Tel: 040-2323 1818, 2323 2829, 2323 3637, 2323 0111 e-m : info@loksattaparty.com President: Dr.Jayaprakash Narayanviii. M.I.M (AI-MIM): All India Majlis-E-Ittehadul Muslimeen 36- 149, Hyderguda, Hyd-500 029 Chairperson: Shri Asaduddin Owaisi Tel: 040. 2322 2278 Cell:09848013569 e-m : asad.owaisi@sansad.nic.inix. NCP : 10, Dr. Bishambhar Das Marg, ND-110001 Tel : 2331 4414, 2335 9218, 2375 2938 fax: 2335 2112 e-m : mail@ncp.org.in http://www.ncp.org.in/contact.phpx. Praja Rajyam (Congress) Party : a) IT & Communication Center, 8-2-120/112/A/3, Plot:271, Rd. 9, Jubilee Hills, Hyd-500033. Tel : 040-4433 3344 220
  • Fax : 040-4433 3345 b) PRP Administrative Office, Plot: 29/A, Rd.5, Jubilee Hills Hyd -500 033. Tel : 040-44433 333, Fax : 040-4443 3344 Office : 040-2333 7444/666/888, Fax : 040-2333 7222 xi. Telangana Rashtra Samithi (TRS) : Telangana Bhavan 8-2-220/110/1/3, Rd-10, Banjara Hills, Hyd. http://telanganaonline.com/ info@telanganaonline.com President : Sri.K. Chandrashekar Rao Gen. Secretary: Sri. S.Madhusudana Chari xii. Telugu Desam Party: NTR Trust Bhavanam Rd-2, Banjara Hills, Hyd-4 Tel: 040 3069 9999 Fax: 040 2354 2108 Information Center : 040 – 30269999, Send sms only : 9177777432 e-m : contact@telugudesam.org, tdp@telugudesam.com Website : www.telugudesam.org President : Sri. N. Chandrababu Naidu137. POLLUTIONS : of air, noise. soil, waterA.P. i. Zonal office: Hyd: Jt. Chief Environmental Engineer, 4th Floor, Thrift Bhawan, District Collectorate, Nampally, Hyd- 500 001 Tel/Fax : 2320 2503 ii. AP Pollution Control Board : For any project proposed in the state, we can ask the PCB to show the Environmental Impact Assessement report issued by the Environmental Appraisal Committee as well as Social Impact Assessment study or by the State Environment Authority. Paryavaran Bhawan, A-3, Industrial Estate, Sanathnagar, Hyd - 500 018. Tel: 2381 5630 Fax : 2381 5631 e-m : appcb.gov@gmail.com/ apspcb@hd2.dot.net.in Website : www.apspcb.org www.appcb.ap.nic.in a) Sri. P. Viswanadham (SEE-TF) Complaint Cell : Tel: 2388 7510 Cell: 98667 76711 b) P.C.B. Special Task Force (Night Patrolling): Cell : 98667 76755 (6:00 PM to 4:00 AM) 221
  • c) Environmental Engineer (Task Force, Hyd) Cell : 98667-76742, Tel : 2320 2259 d) Senior Environmental Engineer (Task Force, Hyd) Cell : 98667-76741, Tel : 2320 2259 e) Environmental Engineer (Task Force, Board Office) Cell : 98667-76712 Tel : 23887500 f) Senior Environmental Engineer (Task Force, Board Office) Cell:98667-76711, Tel : 2388 7510 g) Sri Mohan Chandra Pargainen, IFS Spl. Sec. Tel : 040-2388 7501, 2354 5814, 2381 5631 e-m : spl_secy@pcb.ap.gov.in as@appcb.org h) Member Secretary, Sri. M.Daana Kishore, IAS, HUDA Maitrivanam, Hyd. Tel: 2388 7550/ 23730567/ 2381 5630 Cell (PA) : 9866776709 Cell: 98666 56189, e-m : msapspcb@hyd2.dot.net.in /apscd@hd2.dotnet.in Website : www.apspcb.org iii. A.P. Pollution Control Appellate Authority : www.appcb.ap.nic.in iv. Environment Protection, Training & Research Institute: Sri Indrajit Pal, IAS D.G.: EPTRI & EO Special Chief Secretary:Tel: 2318 0104 Fax: 040-2318 0135 e-m: dg@eptri.com www.eptri.com v. Ministry : a). Sri K.D.R.Jayakumar, IFS Spl. Sec. D-Block, Floor – 2 Tel : 040-2345 6877 ext:2437, 040-2354 1780 040-23456877 e-m : kdrjk@yahoo.co.in / forest@ap.nic.in b). Smt Janaki R. Kondapi, IAS Spl.Chief Sec. Tel : 040-2345 1440 ext.2446, 040-2354 3575, 23451440 e-m: janaki@ap.gov.in vi. Minister for Forest, Environment, Science & Technology: Sri. Satrucharla Vijayarama Raju, D – Block Room: 326, 2nd Floor Tel: 040-2345 0533 e-m : min_frst@ap.gov.inNational 222
  • i. Central Pollution Control Board: Parivesh Bhawan, CBD-cum-Office : Complex East Arjun Nagar, ND-110 032 Tel.011-2230 7233 Fax : 011-22304948 e-m : ccb.cpcb@nic.in a) CVO : Sri. M Q Ansari Tel: 011-22300070 Cell : 09911114900 Fax: 011-22307079 e-m : ssmqa.cpcb@nic.in b) PS to Member Secretary : Sri. V. Moni Tel : 43102207 e-m:vmoni.cpcb@nic.in c) Sh. J. S. Kamyotra ( Member Secretary ) Tel. 011-2230 3655 Fax:011-2230 7078 EPABX No. 91-11-43102206 e-m: jskamyotra.cpcb@nic.in d) PS to Chairman : Sh. M.R.C. Pillai : Tel : 43102202, Chairman: Prof. S. P. Gautam. ii. National Green Tribunal: In case of infringement of any of the ‘green laws’ like WALTA. “Any person aggrieved, including any representative body or organization can file an application for grant of relief or compensation and settlement of disputes. Several ‘Benches’ of them would work on circuit basis. Appeals can be heard only by the Supreme Court of India. iii. Environmental Pollution (Prevention & Control) Authority : Parivesh Bhawan, CBD-cum-Office Complex , East Arjun Nagar ND. Tel: 011-2230 7233 Web URL: www.cpcb.nic.in/ www.indiaenvironmentportal.org.in Chairperson: Dr. Bhure Lal iv. Ministry of Environment and Forests: ☛ See : Forests (79)138. POSTAL SERVICES : www.epostoffice.gov.inA.P i. Customer Care Centre : Tel/Fax : 460 6848/47 ii. Senior Superintendent of Post Offices, 223
  • Secunderabad – 500 016 iii. Director of Postal Services: e-m: dps@ap.nic.in iv. Chief Post Master General: G.P.O. Abids, Hyd-500 001 Tel : 040- 2346 3636 Fax: 2474 7282 e-m : cpmg_apr@indiapost.gov.inNational i. Dept. of Posts: PG Division, Postal Directorate, Dak Bhavan, Sansad Marg, ND-110116. a) Citizens Charter : Website:www.indiapost.gov.in http://www.indiapost.org b) 1.Complaints: delayed delivery / non-delivery of Speed Post, Express Parcel Post, Logistics Post, Business Post or other premium products. CGM: Business Development and Marketing Directorate Tel : 23096055 Fax : 23096144 e-m : bddirectorate@gmail.com 2. Complaints: Savings Bank or Savings Certificates or claims: Dy.DG (FS).Tel: 011-23096089 Fax: 23096089 e-m: ddgfs@indiapost.gov.in / sbpgsection@gmail.com 3. Complaints: non or delayed or wrong delivery of ordinary mail, articles, payment of money order or Electronic Money Orders, acknowledgement of Registered articles, Insured articles, Parcels, Packets, complaints on abstraction of contents of mails articles; Complaints on misbehavior by post office staff or any other complaint: Dy.D G. (PG & QA), Tel : 011-23096087 Fax : 2335 3883 e-m: pgsectiondop@gmail.com 4. Complaints : Pension matters of postal employees and matters relating to Gramin Dak Sevaks: Dy.DG (Establishment) Tel : 011-2309 6098 Fax : 2309 6007 e-m : aksharma@hotmail.com 5 Complaints concerning Postal Life Insurance or Rural Postal Life Insurance. CGM : (PLI), PLI Directorate, Chanakya Puri, ND-110021 Tel : 011-24672461 Fax : 26882838 e-m : cgmplidte@gmail.com 224
  • c) 1. Nodal Officer & Director of Grievances: Sri. S.C.Barmma, Director (PG & Vig.), Room-225 Tel : 011-2309 6101, 2303 6668, 2309 6024 Fax:011-2309 6101 e-m : subash@indiapost.org / dsprw.moc@sb.nic.in 2. i). Sri.Arun Malik, ii). Sri. P.C. Singh iii). Sri. T.D. Krishnan iv). M/s. Padma Ganesh : Astt. Directors Generals : PG. Room:217, Tel: 2371 4602 Fax: 2309 6107 e-m: pgdir@indiapost.gov.in 3. i). CVO: Sri. Ashutosh Tripathi, DDG (Vigilance) Tel : 011-2309 6099 Resi: 24653346 Fax : 011-2309 6099 e-m : ddgvigilance@indiapost.gov.in ii) DDG ( Public Grievance & Quality Assurance) Sri. Rajindra Kumar Kashyap Tel: 23096087 Resi : 95120-2511985 e-m: rajinder@sansad.nic.in d) Ms. Radhika Doraiswamy, Secretary (Posts) & Chairman PS Board e-m : secretary-posts@indiapost.gov.in e) Minister for Communications and Information Technology: ☛ See : Information (96)139. POVERTYA.P. i. Chief Ministeer’s Relief Fund: http://cmo.ap.gov.in/cmrf Mail to : sysadmin_isg@ap.gov.in ii. Mission for Elimination of poverty in Municipal Areas (MEPMA): Indira Kranthi Patham Urban 3rd Floor, E-N-C (PH) Office Complex, 640,A.C.Guards, Opposite PTI Building, Hyd-500 004,Tel : 2337 1055 Fax : 2337 8955 a) Sri. B.Ramesh Babu, Addl. Mission Director (SD-1) Cell : 9849004504 e-m : amdmepma@ap.gov.in b) Sri. K.Vidyadhar Addl.Mission Director (Admin) Cell : 8008885876 e-m: amdmepma@ap.gov.in c) Sri Solomon Arokiaraj, IAS, Mission Director Tel : 040-23371055 e-m : mdmepma@ap.gov.in ☛ See : Social Welfare (164) ☛ See : Rural Development (156) 225
  • ☛ See : Urban Development (188)National i. According to the JNNURM funding agreement, each municipality has to earmark at least 25% of the budget to provide basic services to the urban poor. Sri. Kiran Dhingra, Secretary, Ministry of Housing & Urban Poverty Alleviation, Nirman Bhawan ND-110 108 Tel: 011.2306 1444 Fax: 2306 1991 e-m: secy-mhupa@nic.in140. PRESIDENT OF INDIA : Presidential activism has a role in our constitutional mechansms. An active president can make a difference. On any matter of injustice and arbitrariness, he is an ultimate source for appeal. We can appeal to him not to sign an ordinances to be issued by the state governments or a bill to be passed by Parliament. He can send them back for better homework. Presidential grace can be sought to pardon any deserving criminal. a) President’s Secretariat: Smt. Vijay Thakur Singh, Rastrapathi Bhawan, N D- 110 004. Tel: 2301 5321, Fax : 011-23017290 & 011-23017824, e.m : presidentofindia@rb.nic.in, b) CVO : Smt Vijay Thakur Singh: Tel: 011-23792199 Cell : 09818559004 Fax : 011-23013380 e-m : jsvs@rb.nic.in c) Smt. Pratibha Patil, President www.presidentofindia.nic.in141. PRESS, PRINT MEDIA : It is useful, firstly, when you want the public to be informed or you want the pressure from the public or from the media to be exercised on a given issue on an authority or functionary in public or private sector. The press runs columns to air the grievances of the public or if the issue raised by you is spicy, they might even undertake investigation and expose the matter. They might even carry sting operations i.e. they might plan an operation so as to make the suspected person to actually commit what he is suspected of, just as in the case of Tehelka which exposed the corrupt officials in the Defence department. Usually, when, it 226
  • appears in the press or on the television, the authorites mightwake up. It might not be very helpful to count only on the localreporters, especially if the complaint is about a local issue. Youcan use ‘Letters to the Editor’ column also.Secondly, you can complain against their negative social impact,social irresponsibility, un-ethical practices of the establishments;blckmail, paid-news, etc.i. Telugu : a) Andhra Bhoomi : 36, Sarojini Devi Rd. Sec’bad-500 003 Tel: 040. 27803930, Fax: 040. 2780 3870/5392/5207 a). Editor Sri M.V.R.Sastry Cell: 98499-98000, Sri Ch. V. M. Krishna Rao, Bureau chief : Cell : 98499-98080 Sri S.N.C.N. Acharyulu, Chief. Rep.Cell: 98499-98098 Tel: 27805056, 27701777 Fax: 27718139 e-m: mvrsastry@deccanmail.com / www.deccanchronicle.com b) Andhra Jyothi : Andhra Jyothi Buildings, Plot:76, HUDA Heights, Ashwani Layout, Rd.:70 Journalist Colony, Jubilee Hills, Hyd-500 033 Sri Vemuri Radha Krishna, MD, Sri Madhav Bureau Chief : Cell : 99854-11224, Sri M. Ram Mohan Cell : 99854-11312, Sri K. Srinivas Rao Cell : 99854-11555 Editor K. Srinivas Tel : 40 2355 8233 / 44/55 Fax : 040 2355 8288 e-m : internet@andhrajyothy.com / editor@andhrajyothy.com /jagan@andhrajyothy.com c) Andhra Prabha : Vasavi Communications Ltd., Publishers, 6-3-4, Prem Nagar, Rd.!, Banjara Hills, Hyd-500 034. Sri G.S.SunderSarma Cell: 98482-74068, Sri P. Vijayababu, Editor Cell: 94404-32324 Sri Vidyaranya, Bureau Chief Cell: 99599-95542, 93953-18634 Tel : 23327178, 23320519, 23320402 Fax: 23326478 e-m : info@andhraprabha.com d) Prajashakthi : Street : 1, Ashok Nagar, Hyd - 20. Sri S. Vinay Kumar, Editor Cell : 94900-99111, Sri Kishan, Spl. Corrp. Cell:94900-99016, Sri Venugopal, Spl..Corrp. 227
  • Cell: 98499-87133 Tel: 27665420,27673786 Fax: 2763 9921 e-m: editor@prajashakti.com e) Andhra Patrika : A-29, Madhura nagar,Hyd-38. Sri. S. Papaiah Sastry f) Eenadu : Compound, opp. RTA Office, Somajiguda, Hyd-82 Sri Ch.Kiran. M.D, Sri Viswaprasad Cell : 98486-09944 C.Reporter (gen) Cell: 98485-20676 Sri Vijaya Narayana Rao, C.Reporter (Pol) Cell : 98481-23394 Tel : 23318181, 23314122, Fax : 23318555, www.eenadu.net g) Saakshi Daily : Sri Ramakrishna Reddy, CEO, Sri Pathanjali, Editor Sri V.Murali, Bureau Chief : Cell : 99122-29933 Tel: 23303829, 23303849, 23304383 Fax : 23304379, 23318452, www.sakshi.com h) SURYA : Sri K. Srinivas, Director, Sri Ankam Ravi, Bureau Chief : 94909-61333 Tel : 23552369/23550229 Fax : 2360 0024 i) Vaartha : 396, Lower Tank Band, D.B.R. Mill Rd. Hyd - 500 080 e-m: editor@vaartha.com; onlineeditor@vaartha.com Sri T.Ashok, Editor, Cell : 98481-91767 Sri D.Saibaba, A.E. 98481-97027 Sri K.Rangaiah,Spl.Cell: 98481-23464 Sri Maruthi Prasad Cell : 23712974/98480-28954 (Prl.C) Tel: 65588796, 27644999 (pabx) 2761 9313 (pabx) Fax : 2764 2512 j) Visalandhra : Makhdoom Bhavan, Himayathnagar, Hyd-29 Sri Srinivas Reddy, Cell: 9849533341, Res. Editor (Secy.Genl.IJU), Sri Fazil Bureau Chief: Tel :27114786 Cell : 98494-86715 Tel: 2322 1738, 2322 2303 Fax : 2322 1257Urdu : a) SIASAT : J.N.Rd.Abids, Hyd-01 Sri Zahid Ali Khan, Ch.Editor Cell: 98490-08031. Sri Zahiruddin Ali Khan, MD, Sri Amir Ali Khan,N.E. Cell: 92465-36186 Sri Hashmi Cell: 98493-10216 Tel : 2474 4180, 2460 3666, 2474 4114 Fax: 2460 3188 e-mail : info@siasat.com/ siasat_daily@yahoo.com 228
  • b) MUNSIF: 5-9-62, Khan Lateef Khan Estate, F.M.C. Rd. Hyd-1. Sri Khan Lateef Mohd Khan, E. 9246534786, Sri Matin, Jt.Editor: Sri Khayyum Anwar Mg.E. Cell: 9849034786,Sri Shafeeq-ur-Rahman, Bureau Chief: 92465-82649, Sri U.Srinivas Cell: 98496-23735 Tel: 66660005/6/7 Fax: 6678 7786 e-mail : hyd1_munsif@sancharnet.in/ munsifdaily@eth.net c) REHNUMA-E-DECCAN : Sri Syed Vicaruddin, C.Editor Tel: 23530415 Sri Masood Ansari, Bureau Chief Tel: 2353 8883/4, 2353 4945 d) ETEMAAD: # 5-6-1 to 3, Aghapura, Darussalam, Hyd. Sri Burhanuddin Owaisi, E.C. 98493-34786, Sri Naseem Arifi, Editor Cell: 92462-19888 Sri Aziz Ahmed, J. Editor Sri M.A. Majid,A..Editor Cell: 98484-71172 Tel: 2480 2820, 6650 2332, 6657 7337, 2480 2821 e-m: editor@etemaaddaily.com/ ewsbureau@etemaaddaily.com www.etemaaddaily.comkhanlatif mohammad khanHindi Hindi MILAP : Sri. Vinay Vir, Editor, 5-4-674,Kattalmandi, Hyd - 500 001 Sri Munish, Bureau Chief Cell:9246523617 Tel : 2473 2583, 2473 2565 Fax : 2473 2586 English a) THE HINDU : Begumpet Public Rd. Hyd-500 016 Sri S. Nagesh Kumar, B.C. 98491-22818, 27636126 / Sri K. Srinivas Reddy Cell : 98494556633 Tel : 2340 3904, 2340 3905, 6666 3903, 2340 8848 Fax: 2340 2902 e-m: letters@thehindu.co.in; Complaints against the contents of their publications : The Ombudman e-m: thehindu@vsnl.com b) TIMES OF INDIA: Sri. Kingsuk Nag, Bennett, Coleman & Co. Ltd., Times House, Rd. 3, Banjara Hills, Hyd-500 034.Sri Ganesh, E.Pol. 99494-96874, Sri Ramu 229
  • Sharma, Dy. Bureau Chief Cell : 98667-56395 Sri Ayub Ali,Editor Cell : 99899-28016 Tel : 2335 5335, 6678 7061 Fax : 6666 2244 e-m : toihyd@india-times.com c) The New Indian Express: Plot:2, Door: 6-3-1186, Behind Blue Moon Hotel, Begumpet, Hyd-016. e-m: editor@expressindia.com Sri Vasu, Bureau Chief Cell: 239224546/ 93999-03031 Sri Gopi Cell: 92463-92050 Sri Srinivasan 92463-91036 Tel: 2341 3908, 2341 4262, 2341 4264 (News) Fax: 2341 4282 d) Deccan Chronicle: Ms.A.T.Jayanthi. Editor Sri Krishna Rao, Bureau Chief Cell: 98499-98080 Sri Syed Akber,Dy. Bureau Chief, Cell: 98499-98003 Tel: 27801249, 27803930, 27801173 Fax: 2780 5256, 2780 3185 e-m: editor@deccanmail.com / info@deccanmail.com/ webmaster@deccanmail.com/” e) India Today : Sri. Amarnath Menon, 6-3-885/7/B, Somajiguda, Hyd-500 082 Tel : 2340 2481, 2340 3484 040-2340 1657, 2340 1649, 2340 0479 f) Deccan Herald : G-4, Emerald House, S.D. Road, Secunderabad-500 003. Tel : 2779 4040 g) Hindustan Times : Tel : 2337 6673 Fax : 2337 6670 e-m : feedback@hindustantimes.com h) Telegraph : Sri. G.S.Radhakrishnan, Spl. Correspondent: Tel : 2331 7147 Resi : 2761 2496 Cell : 98850 12496ii. Complaints about formal aspects: Ownership, registration, management, non-conformity to the declared nature of the publication. Office of the Registrar of Newspapers for India : Shri. Uday Moray, Dy. Press Registrar, West Block-8, Wing-2, R.K Puram, ND. Tel : 011-2610 6251 Fax : 011-2617 6553 e-m : iandb@hub.nic.iniii. Complaints about the contents and their effect on the society: Press Council of India (PCI) : It is a statutory autonomous 230
  • body for the purpose of preserving the freedom of the press,and of maintaining and improving the standards ofnewspapers and news agencies in India. This high-poweredCouncil deliberates on the complaints by the press or againstthe press. The Council is empowered to make observationin respect of conduct of any authority including theGovernment. It can warn, admonish or censure thenewspaper, news agency, the editor or the journalist ordisapprove the conduct of the editor or the journalist.The decision cannot be questioned in any court of law. Notwith standing the fact that a substantial part of its funds comefrom the Government, it has full functional autonomy and isindependent of Government control in the discharge of itsstatutory responsibilities.Complaints against the Press for a breach of the recognizedethical canons of journalistic propriety and taste;. anymember of the public can complain against any professionalmisconduct by an editor, working journalist, staff of anewspaper or engaged in freelance work. The pre-conditionis that before approaching the Council, one should havealready negotiated the matter with the concerned editor.While the Council accepts complaints by e-mail, they needto be followed up by signed complaints. Th Council functionsunder the Press Council Act 1978. It is a statutory, quasijudicial body which acts as a watchdog of the press.Soochana Bhavan, 1st-3rd floor, Phase-4, 8-CGO complex,Lodhi Rd.ND-110 003.a) Citizen’s Charter of Press Council of India : e.m : pci@alpha.nic.in/ pcids@vsnl.net/ pcibpp@gmail.com/ pcibppadmin@gmail.comb) The Secretary & CVO: Mrs Vibha Bhargava To lodge complaints against those who work in it or for it: Tel : 011-2436 8726 Cell: 09868078847 e-m : vibha.b@nic.inc) Chairman : Justice Gajendra Narayan Rey : e.m : pci@alpha.nic, pcids@vsnl.net 231
  • http://presscouncil.nic.in/ iv. Complaints during the electoral periods : When the newspapers and TV Channels get paid for the disguised news that eulogise particular candidates or political parties: ☛ See : Elections, Local,State & Central: CEO (59) v. The publication of newspapers is regulated primarily by the Press and registration of Books Act, 1867. The Act seeks to regulate the operation of printing presses and newspapers and Press Council of India has been assigned the responsibility of functioning as an Appellate Board to deal with the matters attracting the provisions of PRB Act. ☛ See : Press council of India above. (141) vi. The Central Press Accreditation Committee (CPAC) : It is appointed by GOI. to grant accreditation to the representatives of various news media organizations. ND. Chairman: Ex-Offcio Chairman of Press Information Bureau: www.allindiaradio.org vii. Ministry of Information and Broadcasting: Nodal Grievance Officer: ☛ See: Information, MIB (96)International i. Complaints against the PCI, in addition to the Ministry of I & B, may be addressed to the World Association of Press Councils. Though, officially, the body refuses to sit upon to judge, still, it will have effect on the moral sture of the Council. President of WAPC: Mr. Oktay EKSI, Halaskargazi Cad. No: 212 / 7 Osmanbey / Ýstanbul, Turkey Tel: 00.90 212 677 04 74 or +90 212 224 95 13 Fax: +90 212 677 04 56 or +90 212 224 95 14 e-m: baskon@basinkonseyi.org.tr www.wapconline.org.142. PRICES, BILLS, RECEIPTS, MAXIMUM RETAIL PRICE (MRP), FOOD PRICES: Charging higher prices than indicated or prescribed; not issuing bills, etc. Artificially increasing prices by manipulating the market mechanisms is an economic offence.A.P i. For each kind of product, the controlling authority is different; 232
  • Drugs : ☛ See: Drugs (Drugs Control Authority) (56) Consumer products ☛ See: Commercial Tax Authorities (38) ☛ See: Consumer (43) ii. A.P. State Trading Corporation Ltd: VC& MD: 5-10-174, Fateh Maidan Rd, Hyd - 500 004,040-23237398, Fax No : 23231249 iii. Vigilance Section : Raids against undeclared hoarding of essential commodities. ☛ See : Civil Supplies (32)National i. Forward Markets Commission : It is an independent regulator of futures trading in the commodities, including those which are vital for living, like food items. Bucket shops, Dubba trading i.e. outside the exchange platform) and higly speculative trading are prohibited. Known instances can be reported to this Commission: F.M.C., Mumbai : Tel : 022.22795300 e-m: fmcnic.in Website: www.fmc.gov.in ii. State Trading Corporation of India Ltd., CVO: Trading in food commodities is also contributing to the inflation in food items. Their commissions and omissions can be enquired and commented. Sri. DS Gangwar Jawahar Vyapar Bhavan, Tolstoy Marg, ND-110001. Tel: 23701049,23313177 Fax: 011-23701025 iii. National Agricultural Cooperative Markeing Federation of India (NAFED): ☛ See: Agriculture (5) iv. Food Corporation of India (FCI): ☛ See: Food (77) v. Ministry of Consumer Affairs: ☛ See: Consumer (43)143. PRIMARY & ADULT EDUCATION :AP i. Sri Mohd. Ali Rafat, IAS, State Primary Education Project Director Tel : 040-2324 3525Fax:040-2329 9089 e-m: apssa@vsnl.net ii. Directorate of AP Open School Society (SSA Wing): 233
  • Sri. K.Ananda Kishore, Director Tel: 040-2329 9568, 2329 9568, 2321 0501 iii. Directorate of Adult Education: a). Sri. K Shiva kumarappa, Jt. Director b). Sri P Janardhan Reddy, Director Tel : 040-2321 1513 Fax : 040-23211528144. PRIME MINISTER OF INDIA : Ultimate political authority to answer all complaints against all administrative departments and ministers at national level. Compalints against the chief ministers also will have their effect. i. Nodal Grievance Officer: Cabinet Secretariat: Shri P.N. Ranjit Kumar Dy.Secy. & Grievance Officer Bikaner House (Annexe), Shah jahan Rd. ND. Tel : 23387030 ii. CVO: Rajive Kumar, Cabinet Secretariat, Rashtrapati Bhawan ND-110 001 Tel : 2301 4720 Fax: 23014720 iii. CVO: Ashok Kumar, Cabinet Secretariat (Security), Room:8. Tel : 2307 3812, 2610 2680 Fax: 011-2338 8430 iv. PMO Office CVO : Sri. Ashok Saikia, South Block, ND- 110 011 Tel : 3016996 Fax : 011-3016857 v. a) PMO Officers : 1. Shri K.M.Chandrasekhar Cabinet Secretary Tel : 23011241, 23016696, 23012095 (Fax) 2. Shri Ajit Kumar Seth, Secretary (Coordination) Tel : 2301 7075, 2379 4633, Fax: 2301 8949 3. Dr. Mrutyunjay Sarangi, Addl. Secretary Tel : 23012697, 23793452 4. Dr. Taradutt Jt. Secretary Tel : 23011964, Fax : 23793144 b) The Prime Minister : Dr. Manmohan Singh, South Block, Raisina Hill, ND-110 011. Tel : 11-2301 2312. Fax : 011-23019545, 23016857 e-m: manmohan@sansad.nic.in, pmindia.nic.in 234
  • c) Residence : 7, Race Course Rd. ND. Tel : 23018939, 23011156, 23018907, 23019334, 2301 5470145. PROTOCOL : ☛ See Human Rights (91)146. PUBLIC WORKS, LOCAL, STATE, CENTRAL : Complaints against all engineering works like roads, bridges, public buildings, theft of materials, incomplete works, un- necessary repetition, unsatisfactory or lack of quality in the works; tampering of the tender procedures; lack of proper permissions to carry out the works, etc.A.P. i. Public Health, Municipal Engineering Dept: (P.H.M.E.D.) Engineer-in-Chief 17-1-391/V/76, Saraswathi Nagar, Saidabad, Hyd-500 059 Tel: 040-2339 1208, 2331 3530, 2331 6841 ii. Roads & Buildings Dept. Engineer in Chief (R&B) Sri. B.Rajeswara Rao (Rural Water, Sanitation &S), SRTGN Bhavan, Errumanzil Colony Somajiguda, Hyd-82. Tel: 2339 6655, 2331 9676 e.m: eic_rwss@ap.gov.in/ eic_pr@ap.gov.in iii. Engineer -in-Chief: (R&B), Administration & National Highways) Errummanzil, Hyd-500 082 Tel: 040-23391155 Fax: 2332 3556 iv. Tribal Welfare Engineering Dept. (T.W.E.D.): Chief Engineer: 1st Floor, DSS Bhavan, Masabtank, Hyd - 500 028 Tel : 040-2339 1540 Fax: 2339 0840 v. a) Sri. C.Satyanarayana EE (Vigilance &QC) Tel:2331 9688 b) Sri. M.Ram Murthy, Chief Engineer (V&QC) Tel : 2337 2919 e.m: ce_vqc@ap.gov.in vi. Principal Secretary, R & B: A.P. Secretariat, Hyd. vii. Engineering Works in Panchayati Raj: Sri B. Rajeswar Rao Engineer-in-Chief (PR) Tel : 040-23396655 Fax : 2339 9379 e-m: eic_pre@ap.gov.in ☛ See : Tenders (177) ☛ See : Irrigation (101) ☛ See: Roads (155) ☛ See : Quality (147) 235
  • National i Projects & Development India Ltd : CVO: Sri.B R Meena, PDIL Bhawan, A-14, Sector-1, Noida : 201301 (UP). Tel : 0120-24529845, Fax : 0120-2529886 ii. Projects & Equipment Corpn. of India Ltd: CVO: Hansalaya, 15, Barakhamba Rd, ND-110001. Tel: 23312673, Fax: 23322325 iii. Bharat Earth Movers Ltd.: CVO: Shri Anurag Sahay, BMEL Soudha, 23/1, 4th Main, S.R.Nagar Bangaluru-560 027 Tel : 080-2223066 Cell : 09686567090 Fax: 080-22963277 e-m.: bemlvig@beml.co.in iv. Engineering Projects India Ltd.: CVO: Sri.Nawal Kishore Core 3, Scope Complex, 7, Instiutional Area, Lodhi Rd, ND:110003 Tel: 011-24363635 Cell: 09810891852 Fax: 011-24363426 e-m: cvo@epi.gov.in v. Engineers India Ltd. : CVO: Dr. Vinod Aggarwal, Engineers India House, 1, Bhikajicama Place, ND-110066, Tel : 011-26105132 Cell: 09818842483 Fax : 011-26187912, e-m: vinod.aggarwal@eil.co.in vi. National Buildings Construction Corpn, CVO: Sri. Ravinesh Kumar, 21, Lodhi Rd, ND-110003. Tel: 24367314-17,24367293 Fax: 011-24367293 vii. National Projects Construction Corpn. Ltd. CVO: Sri. S.C Garg, Plot:67-68, Sector-25 Faridabad-21 004 Tel : 95129-2230371, 2231269 Fax: 95129-2230891 viii. Nodal Officer: Central Public Works Dept: a). Er. A.K. Jain, Dy. DG.(Works), Room:117, A- Wing, Nirman Bhawan, ND-11 Tel: 23061506 Fax : 23061118 b) CVO : Sh Nikhlesh Jha Tel: 011-23062114, 2306235 Fax: 011-23061996 e-m : js-cvo.cpwd@nic.in147. QUALITY, TESTS & MATERIALS : You want to prove the quality or lack of it of any product bought or hired by you. You want to verify the I.S.I.mark. Some of these institutions might even be 236
  • providing legally valid certificates. CBI has direct access to these institutes. Some of these organizations can even raid, seize the goods and prosecute the seller and the producer of fakes and copies.A.P. i. Bricks, Cement, Mortar store, Soil, Water, etc. Engineering Research Department, Red Hills, Hyd - 500 057. Tel: 2222 0166 ii. Power, Water & Waste Water Experts: Parthasarathi Technical Consultancy Pvt. Ltd, 1-7-179/3, Plot:B6, Kamalanagar, ECIL, Hyd.Tel: 2715 3523 iii. Paints, general assessment of quality and cost of stores, like furniture, cloth, e-quipment, etc. Age of the documents, hand-writing, signatures, etc. AP Forensic Science Laboratories : Red Hills, Hyd-500 004 Tel: 2222 0166 Director: Sri. Oruganti Narsimha Murthy Tel: 2339 0398 Fax: 2339 4449 www.apfsl.org iv. Centre for DNA Fingerprinting & Diagnostics: Bldg.7 Gruha kalpa5-4-399/B Nampally, Hyd-1 v. Adulteration of edible oils:Indian Institute of Chemical Technology (IICT):Uppal Rd., Hyd-500 607. Tel : 27173874 Dr. J. S. YADAV, Director: Tel: 040-27193030 Fax : 040-27160387, 27193943 e-m: yadav@iict.res.in vi. AP Education & Welfare Infrastructure Development : Chief Engineer, 5th Floor, D.S.S. Bhavan, Masab Tank, Hyd.Tel: 040-2332 6692 vii. Bureau of Indian Standards: (BIS): Complaints on imported products, Hallmarks, standards, purity of jewellery, helmets, etc. and whether a product is original or not will be determined by them. Books on Indian and international standards are also available. B.I.S.: 5-8-56/c, .L.N. Gupta Marg, Station Rd., Namaplly, Hyd- 500 001 Tel: 040 2320 1052 Fax:2320 1241, 23239399 e-m:hbo@bis.org.in sales@bis.org.in website: bis.org.net.in 237
  • National i. B.I.S.: Bureau of Indian Standard, .Manak Bhavan 9 Bahadur Shah Zafar Marg, ND-110002 Tel: 011 23230131, 2323 3375, 23239402 (10 lines) Fax: 011 2323 4062, 2323 9399, 23239382 e-m: info@bis.org.in Web: www.bis.org.net.in a) Hallmarking related queries call: 011 2323 4223 b) CVO:Ms. Harjot Kaur Bamhrah, IAS Tel:011-2323 5336 Cell : 09868029848 Fax: 011-2323 1238 e-m:cvo@bis.org.in c) Dy.D.G., Southern Reg. Office, BIS: CIT campus, IV Cross Rd. Chennai-600 113 Tel: 044.2254 2365. Fax : 044.2254 1087 d) Director, Central Marks -1:Tel:011-23 23 9382/ 23 23 4062/ 2323 9382. Fax: 2323 4062 e-m: biscmd@vsnl.com e) DG: Sri. Sharad Gupta,IAS 5th Floor Tel: 2323 7991, 2323 6980, 2323 5414 e-m: dg@bis.org.in ii. Testing the quality of cement, aggregate, concrete, bricks, bitumen, chemical composition of steel, sand, classification of timber, and also forensic tests C.F.S.L.: Kendriya Karyalaya Parisar Block 4, Lodhi Rd., ND-110003.Tel: 22361396 iii. National Council For Cement And Building Materials: CVO: Dr. M. Imran, 34 Stone, Delhi Mathura Rd.Ballabgarh 121 004, Haryana Tel: 0129-2241453 Cell: 09958998058 Fax: 0129-2300820 e-m: secy@ncbindia.com iv. Testing the quality of all building materials: Indian Institute of Technology, Hauz Khas, ND-110 016.Tel : 2666 979 v. Analysis of chemicals and drugs, except Ayurvedic, Unani, Sidha and Homeopathic medicines. Central Drug Research Institute : Chattar Manzil, P.B.173, Lucknow-01 Tel : 2223411-18 vi. Sugar And Sugar Products As Also Various Chemicals And Materials Used In Sugar Industry : National Sugar Institute 238
  • P.O.NSI, GOI, Kanpur-208017. Tel: 2243016 / 2243216 / 2243416 vii. Soil, concrete and aggregrates and all building materials: PWD Research Institute : Chepauk, Chennai, Tamil Nadu. viii. Adulteration of edible oils: Directorate of Vanaspati, Vegetable Oils and Fats, Block 2, CGO Complex, ND-110 003 ix. National Test House : Sri Sugata Kumar Chakrabarti, Scientist SC ( Electrical) /HQ,CPBlock,Sector-V,Salt Lake Kolkata-700091 Tel:23673869 Cell: 9830751450 Fax : 2367 3868 e.m.: dgnth@wb.nic.in sshaldar@nth.gov.in www.nth.gov.in x. Quality Council of India: For testing non-material quality. 2nd Floor, Institute of Engg.Building, 2, Bahadur Shah Zafar Marg, ND-110 002. Tel: 2337 9321 / 2337 8056-57. Fax : 011-2337 9621. e-m: nbqp@qcin.org / raju.nbqp@qcin.org Website: qcin.org xi. ISO Certification verification. ISO 9000,14001 giving agencies. National Accreditation Board of Certification Bodies (NABCB): ND. For information, contact: website: bis.org.net.in xii. National Productivity Council: CVO: Dr. S.K. Chakravarty, Utpadakta Bhavan Lodhi Rd. ND-10003 Tel:2469 0331-33 Fax: 011-2461 5002 e-m : npc@ren02.nic.in148. RADIOSA.P. All India Radio: www.allindiaradio.orgNational i. Prasar Bharti: CVO: Sri. Vijay Sharma or Shri P K. Pathak, Prasar Bharti Secretariat, Doorarshan Bhawan, Copernicus Marg, N D-110001. Tel:011-2335 2543, 2342 1110 Fax: 011-2335 2543149. RAILWAYS, STATIONS : If you have noticed any malpractice/corruption in any aspect of the Railways or have a suggestion to prevent/minimize malpractices. Complaints relating to corruption should be 239
  • addressed to Vigilance department/SDGM and other grievances should be addressed to the concerned Officer incharge of the Public Grievance Machinery. Trains, stations, ticketing, reservations, catering, safety & corruption in recruitment.A.P i. South Central Railway SMS based “Passenger Complaint & Suggestion System{SPCSS} to be registerd at ‘81212 81212‘ by sending an SMS. In response an automated ackwledgement with an unique ID will be sent to you as an SMS. With the unique ID, a passenger can know the status of the complaint by sending SMS-”STATUS<SPACE><REFERENCE ID>” to 81212 81212 or by logging on to www.scrailway.gov.in Final reply will be sent through an SMS and will also be available on website:www.scrailway.gov.in ii. Late running of trains etc. : Chief Operating Manager Tel : 2783 4267 iii. Refunds/catering/tickets : Chief Commercial Manager, Sri. P.M.M.Rao Tel: 2783 4275,277-86249(O-Rly) 277-89398 (R-Rly) iv. Complaints against Auto/Taxis at the station premises: Railway Police (State Govt), S.P. Tel: 27700568 / 2770 4050 v. Complaints within Rly. Premises, Porters: Rly. Protection Force (Control Room) Tel : 2783 3366 vi. Safety & Security related complaints: Government Railway Police (GRP) to e-m: apgrp@yahoo.com Sri. V.S.K. Kaumudi, DGP (GRP) Lakdi-Ka-Pool, Hyd-4. Tel : 2323 5170 vii. Chief Security Commissioner / RPF : Shri. B. Mohan, Tel : 2782 2223 Resi : 27003283 Cell : 9848011711, 98660 50261 viii. Against Rly. Police : A.P. State Inspector General of Police : Tel : 2780 0191 ☛ See : Police (DGP) (135) ix. Claims Tribunal : a). Chief Claims Officer Tel : 2783 2214 b). Addl.Registrar : Tel: 2700 4355, 98494 95090 c).Judicial Member : 2700 2073 240
  • x. Commission of Railway Safety : Opp. Rail Nilayam, Sarojini Devi Rd. Secunderabad - 500 071. a) Sri D.K. Singh, CRS/South Central Circle, Sec’bad. Tel: 2782 0104, 2778 6980 (R), Rly. 86980 (SCR), Rly. 86979 (SCR),e-m: crs@scr.railnet.gov.in b) Sri Prashant Kumar, C.C.R.S. Lucknow. Tel : 0522- 2233108, Fax – 2233095, (R) 2237702 Rly. 23-290 (NR) Rly.31-140 (NER)National i. Regional & Subject-wise Vigilance Officers: Corruption by the staff: a) Sri. Sanjay Kumar Director Vigilance (Police): Tel : 011-2338 9456 e-m: dvp@rb.railnet.gov.in b) Sri.Ravi P. Chaturvedi, Jt. Director, Vigilance (Traffic)- 1. Tel : 011-2338 1253 e-m: dvt@rb.railnet.gov.in 2. Sri. S.Shankar,Jt.DirectorVigilance (Traffic)-2. Tel:011-23382618 e-m: dvt2@rb.railnet.gov.in 3. Sri. Rajiv Saxena, Executive Director Vigilance (Traffic) Tel:011-23386270 e-m: edvt@rb.railnet.gov.in 4. Sri. Ravi P Padi, Dy.CVO (Traffic) Tel: 27821424 / 27825855/27821424, 27821967, 27820674, 27821621, 2783. 5. Sri. S.Hassan, DDV(T) Tel : 2330 3306 c) Sri. J. Srinivas, Executive Director, Vigilance (Accounts) Tel:011-23381083 e-m : edva@rb.railnet.gov.in 2.Sri. Tripti Mathur Mehra, Dy. CVO (Accounts) Tel : 2782 0674/ 2318 7223 d) Sri. N. K. Sharma Jt. Director Vigilance (Stores) Tel : 011-23385195 e-m: jdvs@rb.railnet.gov.in 2. Sri. Raj Singh, Executive Director Vigilance (Stores) Tel : 011-2338 9315 e-m: edvs@rb.railnet.gov.in 3. Sri. R C Punetha, Dy. CVO (Stores) Tel: 2783 2212 / 2700 2095 e) Sri. Rajashekhar P. V, Dy.CVO (Signals&Telecom) Tel : 27821967/ 27865784 241
  • f) Sri.G.V. Reddy EDV(L) Tel : 2338 6193 g) Sri. B.M. Gupta, Executive Director Vigilance (Engg.)Tel: 011-23384110 e-m: edve@rb.railnet.gov.in 2.Sri. K Ramakrishna Dy.CVO (Engineering) Tel : 2782 1621/ 2783 4235. 3.Sri. R. K. Shekhawat Director Vigilance (Engg)-1Tel: 011-2338 7664 e-m: dve 1 @rb.railnet.gov.in 4. Sri. Ghanshyam Bansal Director Vigilance (Engg) -2.Tel: 011-2338 9617 e-m : dve2@rb.railnet.gov.in h) Sri. Vikas Purwar, Director Vigilance (Mechanical): Tel : 011-23383174 e-m: dvm@rb.railnet.gov.in, i) Sri. R. Subramanian Jt. Director Vigilance (A&P): Tel : 011-23782435 e-m: jdvap@rb.railnet.gov.in j) Jt.Director Vigilance (R&Sc) Tel: 011-23070503 e-m : jdvrs@rb.railnet.gov.in k) 1. Sri. G.P.Sarma, Sr.Vigilance Officer(General) Tel: 2778 6472. 2.Sri. Vijayan Nair DDV(I) Tel: 2330 4154. 2. Sri. Rajiv Vishnoi, Sr. Dy.G.M./CVO: Room: 312, 3rd Floor, Railnilayam, Sec’bad-500 071 Tel: 2783 0516/ 2700 6005, 277-86495(O-Rly) 27831764 (R) 277-86496(R-Rly), 2700 2658, 98494 95000 e-m : sdgm@scr.railnet.gov.in l) Sri. A.P. Maitra, Adviser (Vig.) Tel : 2338 4439 em : amvig@rb.railnet.gov.in m) Sri. R.Vijay Mohan, Addl.GM : Tel : 040 27824216 n) Sri. M.S.Jayanth, G.M:Tel: 040 2782 2874 e-m:gm@scr.railnet.gov.inii. Suggestions to bring more efficiency, economy may be sent to : Room:236, Rail Bhawan, Rafi Marg, ND-01. e-m : crb_rail_suggestions@rb.railnet.gov.iniii. RAIL Vikas Nigam Ltd.: CVO: Shri.D.Garg, R.no: 269, August Kranthi Bhawan, Bhakajikama Place, R.K. Pruam, ND-66, Tel : 2673807, Cell: 9560697007,e-m: cvo@rvnl.orgiv. Bharat Wagons & Engineering Co.Ltd, CVO: Sri. R R 242
  • Prasad, „C“ Block, 5th Floor Maurya Lok, Dak Bungalow Rd. Patna : 800 001 Tel: :222580 Fax : 0612-231263, e-m: bwel_patna@yahoo.comv Rail Tel Corporation of India Ltd, CVO : Sri.Anshul Gupta, CGM, Mktg/CVO,10th floor, Bank of Baroda Building, 16, Sansad Sarg, ND -100 001 Tel: 011-23358033 Cell : 09958019980, Fax : 011-23311711 e-m : cvo@railtelindia.comvi. Rail India Technical & Economic Services Ltd. CVO : Sri.S.B.Malik, CVO, RITES Ltd, Rites Bhawan, No.1, Sector- 29, Gurgaon-122 001 Tel : 0124-2571686 Cell : 9971085444,Fax : 011-22024688 e-m : vs.cvo@rites.comvii. Indian Railway Finance Corpn. Ltd : CVO: Sri Naresh Salecha UG Floor, East Tower,NBCC Place, Bhisham Pitamah Marg,Lodhi Rd, Pragati Vihar, ND-110003 Tel : 011-23385012 Cell: 09910487360 Fax: 011-23385012 e-m: edfcrb@rb.railnet.gov.invii. Nodal Officers: a). Ms.Utpalparna Hazarika, Director (Passenger Marketing), Room:461, Rail Bhawan, ND-110 001 Tel : 2338 5284 Resi:2275 1665 Fax:2338 5284 e-m: dpm@rb.railnet/ ranjanpthakur@hotmail.com. b). Nodal Officers for Passenger Services on Indian Railways: Sri. O.P. Chawla, Jt. Director Traffic Comm.(G), Railway Board. Tel : 011-2338 2745 Fax : 2330 3714 e-m : jdtcg@rb.railnet.gov.inviii. Indian Railway Catering and Tourism Corp Ltd: CVO : Smt. Manju Pandey 9th floor, Bank of Baroda Bldg 16, Parliament Street, ND-110001 Tel: 011-2331 8231 Cell:09717640404 Fax: 011-2331 2337 e-m: cvo@irctc.comix. Railway Recruitment Board: a).Vigilance officer : Sri. C Venugopal, Sr.VO General) Tel: 2778 6472,2778 5141. Fax: 2338 6805 b). Complaints against RRB: ☛ See CBI (22)x. Railway Board : a) Nodal Officers: Sri R.D. Tripathi, Exe.Director, Traffic Trans (S) Room:262-A, Rail Bhawan, ND. 243
  • Tel : 3384260 Resi : 3363 508 e-m: edtts@rb.railnet.gov.in b) Sri H.D. Gujrati, Director, Traffic Trans.(G) Room:259 Tel : 3384744 Resi: 4672587 e-m: dttg@rb.railnet.gov.in c) Sri. A.K. Upadhyay, Vigilance Adviser (Vig.) Tel : 011- 2338 4439 e-m: amvig@rb.railnet.gov.in d) The Member (Staff)/ Railway Board is the functional Member in-charge of Vigilance. e) Addl. Member (Vigilance) is also the CVO of the Ministry of Railways and reports to Central Vigilance Commssioner. xi. Ministry of Railways, (Railway Board) : a). Nodal Grievance Officer:Smt. Sunira Bassi, Exe. Director (PG) 4th floor, Room : 471, Rail Bhavan, Railway Board, ND-110 001 Tel : 2338 6203/ 2330 3689 Fax : 011-23386203 e-m: edpg@rb.railnet.gov.in, Mobile: 9810402472, e-m: amvig@rb.railnet.gov.in b) CVO : Sri. A.K. Maitra:Tel: 011-2338 4439 Cell : 09810402472 Fax: 011-2338 6805 e-m : amvig@rb.railnet.gov.in xii. Minister of State for Railways: Shri. Bharat Sinh Solanki: Tel : 011-2338 2323, 011-2338 4413, 44760 (O- Rly), 011-2338 4372, 2378 2256(R ), 44761(R-Rly) Cell: 09810637325 PS to Minister of State : Tel : 011-23385125, 44762(O-Rly), Cell: 09818454701 xiii. Minister for Railways: Sri Dinesh Trivedi, Parliament House Tel:011-2338 1213, 2338 6645, 44740 (O-Rly), 2372 2975 (R), 2376 6695 (R), 44741 (R-Rly), 23017061, 2303 4153, 44750(Rly) Cell : 09807201791 OSD to Minister of Railways: Tel: 011-2338 8402, 2461 7233, 44742 (O-Rly) Cell : 09810039038 Fax : 011-2338 2637 e-m : mr@rb.railnet.gov.in150. RATION SHOPS : ☛ See Civil Supplies (32) 244
  • 151. REFORMS IN GOVERNANCE : There are increasing opportunities for the civil society and to each one of the citizens to influence and to change the administrative structures and legislation. There are constitutionally-deployed bodies to make these changes as well as ad hoc bodies which invite proposals from the public. In addition, civil society forms its own organizations and movements to influence the decion-makers.A.P. i. Governance, Public Management and Administrative Reforms: Smt. Minnie Mathew, IAS Spl. Chief Sec. GAD. AP Secretariat Tel : 040-2345 3227, 2774 0023 Fax : 040-23456391 e-m : splcs_gad_gpmar@ap.gov.in ii.. NGOs : a) Forum for Good Governance 204, G.K.R.Mansion, 2nd Floor, Saifabad, Lakdikapool, Hyd.Tel: 23230334 b) Forum for a Better Hyderabad,17, Street No:3, Umanagar, Begumpet, Hyd-16, Tel: 2763 6214/ 2763 5644 e-m: betterhyd@yahoo.co.in www. hyderabadgreens.org c) Lok Satta Movement: Lok Satta:Udyama Samstha, Dilnaj Mansion, House:7-1-57/2/A Dharam Karan Rd. Ameerpet Hyd-16 Tel: 2373 3936 Fax:2373 3935 e-m: loksattaudyamasamstha@gmail.com d) Association for Advancement of Police and Security Sciences (AAPSS): 8-13-73, Raghavendranagar, Opposite: National Police Academy, Shivrampally, Hyd- 052 Tel : 040. 4016831 Fax :040.4014550 e-m:info@aapssindia.org e) Sri. Arvind Kejriwal: em: parivartan@parivartan.com/ pcrf@pcrf.inNational i. To send your ideas on how to tackle the issue of black money: e-m:bm-feedback@nic.in ii. Law Commission of India: For any proposals of change 245
  • of the legal framework: proposals of amendments to the constitution, change of laws, change of rules and regulations, etc. a) Dr. B. A. Agrawal, Member Secretary: Room:13, ILI Building, Bhagwan Dass Rd. ND. Tel: 2338 1645 e-m : brahmavtar@nic.in b) Sri V.Suri Appa Rao, Secy (Legal Affairs) J-Block, 3rd floor, Room:311A, Tel: 040-23456360, 23350532, 23450255 e-m:Secy_law@ap.gov.in c) Sri R. Ramachandra Reddy, Secretary (Legislative Affairs and Justice) K-Block, Floor:3, Room:311 Tel:040- 2345 0476, 23450476 d) Sri S.Rajasadaram, Secretary Tel : 040-2323 2072, 23210408 e-m :seclegis@ap.nic.in e) chairperson : Justice, P.V. Reddiiii. Parliamentary Standing Committees : On a number of issues, when the Bills are being prepared, a Standing Committee is set up to invite and consider the opinions of the citizens. They announce the same in the newspapers with the deadlines. Dept. of Administrative Reforms and Public Grievances: Public Grievances Lodging And Monitoring Website: e.m: darpg.nic.in, grievance.nic.in , dpg.bharatsarkar.nic.in, pgportal.gov.in/ http://pgportal.gov.in/Default.aspx http:/ /pgportal.gov.in/Grievance.aspxiv. Finance Commission 12th : It is a constitutional independent body. Any suggestions regarding systemic changes in the allocation of funds between the Centre, the states and the local governments could be suggested. Complaints against financial impropriety, diversion of funds, bad performance could be reported so as to influence its recommendations. ☛ See : Finance (75)v. Planning Commission : ☛ See Planning Commission (134) 246
  • vi. You can give suggestions on policy matters, in view of your problem. Office of the Chairman, Economic Advisory Council to the Prime Minister : ☛ See : Finance (175) vii. Political Parties also might receive suggestions of reforms: ☛ See : Political Parties (136)International i. Transparency International Secretariat : Alt-Moabit 96 10559 Berlin Tel. +49-30-3438 20-0, +49-30-3438 20-0 Fax +49-30- 3470 3912 www.transparency.org152. REGISTRATIONS: LAND, SOCIETIES, NEWS PAPERSA.P. i. Inspector General, (Land) Registration & Stamps: Golconda Cross Roads, Musheerabad, Hyd. Tel: 040-2763 7666 Fax : 040-2763 7665 e.m: igrs@igrsmail.ap.gov.in ii. A.C.B. ☛ See ACB (9) iii. Minister for Stamps & Registration: Sri. Thota Narasimham J-Block Room:601 A.P. Secretariat, Hyd.153. RELIGIOUS PLACES & LAWS: ☛ See Endowments, Religious(65)154. RIGHT TO INFORMATION ACT (RTI) : ☛ See Information (96)155. ROADS & TRANSPORT : Local, State, Central, Payments, Obstructions, Accidents. If you meet with any accident because of the poor maintenance of the roads, wherher municipal or R&B, you can sue the body that built them for damages. Complaints against poor maintenance, doubtful and forced collection of money by private contractors on the roads, deficiency in the quality of constructions,etc. A.P. i. Transport Section: Misuse of MCH vehicles Tel : 2452 9822 ii. Unauthorised Road Digging, GHMC Tel : 2322 4056 iii. Complaints against auto meter tampering Cell : 90102 03626 247
  • iv. GHMC : Additional Commissioner: AC (T&T PD MMTS & Advt.) Tel : 2322 6538 Cell : 9701414309 e-m:ac_advt@ghmc.gov.in/ac_transportation@ghmc.gov.inv. a) Hyderabad Growth Corridor Ltd.: C.G.M.: Huda Complex,Taranaka, Hyd. Tel : 040-27002913. b) Outer Ring Road (ORR): Project Director : Sri. K. Manikya Raju, IAS Contact as in (a)vi. Hyd. Metro Rail Ltd.: MD, Sri. N.V.S. Reddy, Metro Rail Bhavan, Saifabad, Hyd-500 004. Tel: 040-2338 8580 Fax : 23388581 e-m: nvsreddyiras@yahoo.com/ nvsreddyiras@gmail.comvii. AP State Road Transport Corporation (APSRTC) : Bus Bhawan bldg., APSRTC, Musheerabad Hyd- 500 020. www.apsrtc.gov.in a) Complaint Cells 24hrs.):1.Hyd region:Tel: 77023 99901 2. Sec’bad region:Tel: 77023 99902, SMS: 99592 23300 b) Communication cell (In case of sudden disruption of services) Tel: 2761 6935 c) Ranga Reddy:(long distance operations) Cell: 9959226241e-m: rmrr@apsrtc.gov.in d) Secunderabad (City Operations) Cell: 9959900808, 99592 26142 e-m: rmsdr@apsrtc.gov.in e) Exe.Director (Greater Hyderabad zone): Sri. A. Purushottham Naik Tel: 040 2761 5205, 2461 6629 Cell : 9959226116, 9959225091 e-m : rmhdr@apsrtc.gov.in edamnhcz@apsrtc.gov.in / edhz@apsrtc.gov.in f) Chief Traffic Manager Tel : 040 2761 6617 Cell : 9959224666 e-m: ctm@apsrtc.gov.in g) Chief Marketing Manager Tel : 040 2761 5725 Cell : 9959224880 e-m : cmm@apsrtc.gov.in h) Chief Commercial Manager Tel : 040 2761 6078 Cell : 9959225400 e-m: ccm@apsrtc.gov.in i) Chief Mechanical Engineer (Operations) Tel : 040 2761 7148 Cell : 9959224777 248
  • e-m : cmeo@apsrtc.gov.in j) Chief Controller of Stores Tel: 040 2761 0319 Cell : 9959224402 e-m: ccos@apsrtc.gov.in k) Chief Manager (HRD) Tel: 040 9959 2267/ 66 e-m : cmhrd@apsrtc.gov.in l) Director (JNNURM) Tel: 040 2761 5776 Cell : 9959224698 e-m: osd_jnnurm@apsrtc.gov.in m) Sri B.L Meena, IPS, Director (Vigilance & Security) APSRTC, Hyd, MG Bus Station, Gowli Guda Chaman, Hyd- 500 012 Tel: 040-2761 5439, Cell: 9959224401, 9959224888 e-m: dirvs@apsrtc.gov.in n) VC & MD : Sri. B. Prasada Rao, IPS, Tel: 040-2761 5983, 2761 1122 cell: 9959522999 Fax: 2760 1313 e-m: vcmd@apsrtc.gov.in/:mdapsrtc@yahoo.com o) Chairman : Tel : 040 2761 5744 Cell : 9959004441 e-m : chairperson@apsrtc.gov.inviii. Road Transport Authority (RTA) : Website : AP Transport. org through website: www.aptransport.org a) Complaints: Call Centre. 1100 or 1800 4251 110 e-m : rtagrievance.ccg.gov.in b) J.T.C. (V&E) Sri. P.Srinivas: Tel:2332 1299, 2335 6789 Cell: 9848045388 e-m: jtcommr_ve_aptd@ap.gov.in d) Addl. Commissioner, Tel: 2332 1279, 2339 9755, 2332 1282, 2331 3123 Cell: 9848055369 Fax: 040-2332 1300 e-m: addlcommr_aptd@ap.gov.in / addltrans_comm@ap.gov.in e) Transport Commissioner (State): Sri. L. Prema Chandra Reddy, I.A.S Tel: 2326 1515, 2332 1283 Fax: 23321300, 2322 2963 e-m: comsta@ap.in/ tc@ap.gov.inix. Sri A. Sivasankar, IPS Chairman,A.P.Road Safety Authority A-Block, Floor - 4,Room : 413 Tel: 040-23457805 www.aptransport.orgx. S.P.Singh, Principal Secretary: Roads & Buildings : 249
  • J-Block, Secretariat Hyd-500 022 Floor:5, Room:507 Tel:040-2345 4591 ext. 2598 040-2354 7244 Fax: 2345 0104 e-m: prlsecy_rb@ap.gov.in. xi. Dept. of Road Transport & Highways : a) Regional office: Sri C.R. Gangadhara, S.E., C/o Chief Engineer (NH) Building, Errum Manjil, Hyd-500082. Tel : 2339 3206, 2337 8549 b) Engineer-in-chief : Roads & Buildings Dept. Tel : 040-2339 1155 Fax : 2339 3197 www.aproads.com xii. Sri Dinesh Kumar, IAS Prl. Sec.Transport, J-Block, Floor : 5, Room: 528 Tel: 040-2345 3237 ext. 2420, 2341 1803, 23454547 xiii. Minister for Transport : Sri B. Satyanarayana, J.Block Floor-3, Room:301, A.P Secretariat, Hyd: Tel: 040-2345 5976, 2345 0828 Cell: 9440745673 Resi: 2331 3948, 2332 4504, 2299 23(P),Vizianagaram e-m: min_tpt@ap.gov. in xiv. Minister for Roads & Buildings: Sri Dharmana Prasada Rao,D Block Room:142 Tel : 040-2345 3212 Resi 040-2339 4744, 224599 (P) Srikakulam e-m : min_r&b@ap.gov.inNational i. National Highway Authority of India: G5&G6 sector-10, Dwaraka, ND-110 045. Tel:011 2507 4100, 2507 4200 Fax: 011. 2509 3507, 2509 3514. e-m: dotawade@nhai a) CVO: Sri. Aloke Prasad Tel: 011-25093531 Cell: 09650295553 Fax: 011-25093531 e-m: prasadaloke@nhai.org b) Vigilence : Sri. K.V.Gopala Rao: e-m: kvrao@nhai.org c) Chairman : Shri.Santosh Nautiyal, IAS, Tel : 011 25074100 & 2507 4200, Ext. 2337 or 2536 e-m santhoshnautiyal@nhai.org: 250
  • ii. For All Central Government Roads like National or Express Highways : CVO : Sri. Nikhilesh Jha Central Public WorksDept:, Nirman Bhawan, ND-110011 Tel : 2306 2114, 2306 235 Fax: 011-2306 1996 iii. M.M.T.C. Ltd. CVO: Sri R K Chaturvedi, Core-1,”Scope Complex”, 7, Institutional Area, Lodhi Rd., Nd-110 003 Tel:011-24362109 Cell : 09910075880 Fax: 011-24362224 e-m: rkchaturvedi@mmtclimited.com iv. Ministry of Road Transport & Highways: a) Information and Facilitation Counter (IFC) Assistant: Tel : 2371 9955 e.m : ifcmost@nic.in b) Nodal Officer : Sri. P.S.Rana, Dy. Secretary, Room:233, Parivahan Bhawan (Transport) Bhawan, Sansad Marg, ND-01. Tel: 011-2371 4974 Fax : 011-2331 1802. Resi : 2688 1937 c) Director of Grievances: Sri. Alok Rawal, Jt. Secretary, Room : 512 Tel : 011-23717294 Fax : 011-23311802 e-m: alokr@mail.nic.in d) CVO: Sri Saroj Kumar Dash, Jt. Secretary (A,T& PG), Room:516 Tel: 011-2371 7294 Cell: 09310144446 Fax : 011-2331 1802 e-m: sk.dash@nic.in e) Sri A.K. Upadhyaya, Secretary156. RURAL DEVELOPMENTA.P i. Society for Elimination of Rural Poverty (SERP): 5-10-192, 3rd/ 4th Floor, HermitageOffice Complex, Huda Building,Hill Fort Rd. Nampally, Hyd-500004. Tel : 040-2329 8665 Fax : 040-2321 1848 e-m: ravindrabalijepalli@gmail.com a) Sri M.Raghunandan Rao ACEO, SERP Tel : 040-2767 3157, 23379290 b) Sri.B. Rajasekhar, I.A.S CEO,SERP & SPD, APRPRP Tel: 2329 8469 Fax : 2321 1848 e-m : vijay@velugu.org ii. National Institute for Rural Development, CVO: Sri. M.V. Rao, NIRD,Rajendra Nagar Hyd-500030 Tel: 040- 251
  • 24008504 Cell: 09703440004 Fax: 040-24008504 e-m: regr@nird.gov.iniii. AMR-A P Academy of Rural Development: www.apard.gov.iniv. National Bank for Agricultural and Rural Development (NABARD) : This bank gives loans to several rural development projects. Also micr-credit facilities for Self-Help Groups. Complaints can be made to this body on the functioning of many rural development projects for which NABARD gives loans. Sri. J.R. Saranagal, (Sri.P.Mohanaiah) Chief GM, A.P. Reg. office, NABARD.1-1-61 RTC X Rds, P. Box : 1863, Musheerabad, Hyd-20. Fax : 2761 1829 e-m: nabhyd@hd2.vsnl.net.in www: Nabard.orgv. A.P.State Warehousing Corporation : Warehouse Sadan, IInd Floor, Behind Gandhi Bahavan, Nampally, Hyd-500 001.Tel : 040-2460 3194, 2473 2276 Fax: 040-2460 3854, 2460 1616 a) Sri V. Kishore Kumar, Reg. Manager (Hyd) Tel: 040-2753 2019, Fax : 2753 2019 e-m: rmhyderabad@apswhc.com b) Sri. K. Vijaya Bhaskar, Exe.Engineer (EE) Tel: 2460 3194, 2473 2276 Fax: 2460 3854 e-m: vijayabhasakar@apswhc.com c) Sri E. Prasada Rao, Secretary, e-m: secretary@apswhc.com d) Sri. S. Balasubramanyam, I.A.S., MD, Tel: 2460 7970 e-m: md@apswhc.com, mdinfo@apswhc.com e) Sri. K. Ratna Kishore, I.A.S., Chairman & Prpl. Secretaryvi. Sri J.Ramanand, IAS Prl.Sec., Remote and Interior Areas Development, B-Block, Floor - 6,Room:611 Tel: 040-2345 0447, 2345 6731, 23454961 e-m: prlsecy_riad@ap.gov.invii. Rain Shadow Areas Development: Sri. A.K. Parida, IAS Principal Secretary, K-Block, Floor: 1 Room : 225 Tel : 040-2345 0355 Ext. 2872 252
  • viii. Commissioner of Rural Development : a) Sri. M. Srinivasa Baba, CEO Emplyment Generation & Marketing Mission (EGMM) Tel: 040-2765 4816 Fax: 2765 4817 b) Dr. M.Padma,IAS, Director, DWCRA c) Sri. B.Raja Sekhar, IAS, Special Officer(Abhayahastham) Tel: 040-27673157 d) Sri Shamsher Singh Rawat, IAS Commissioner Tel: 040-2329 6790 Fax: 040-23243518 e-m: comm_rd@ap.gov.in ix. Secretary for Rural Development: Sri R. Subramanyam, IAS Principal Secretary: L-Block, 8th floor, Room:808 A.P Secretariat, Hyd. Tel: 040-2345 4832, 2354 0007, 2345 0608 Cell: 98481 62083 Fax: 2345 0608 e-m: Secy_rd@ap.gov.in x. Minister for Rural Development, NREGS: Sri. Docca Manikya Varaprasada Rao, J Block Room:204 A.P Scretariat, Hyd. Tel: 040-2345 4238 / 2345 1135 Resi : 2225500 Guntur e-m: min_rd@ap.gov.in ☛ See : Housing (89)National i. National Bank for Agriculture and Rural Development, NABARD: Plot no. C-24, G Block, Bandra-Kurla Complex, P.B: 8121Bandra-East, Mumbai- 51. a) Inspection Wing: Sri. A.K. Garg, CGM, 3rd floor, D wing. Tel:022-2652 8221 Fax: 2653 0097 e-m: nabiad@bom5.vsnl.net.in b) C.V.O: Sri. C.K. Gopalakrishna Tel: 022-2653 0083 Cell: 9821319661 Fax: 022-2652 3895 e-m :ck.gopalakrishna@nabard.org / contact@nabard.org ii. National Federation of State Coop. Banks, CVO: Sri.R H Singh 5th floor, J K Chambers, Plot:76, Sector-17, Vashi, Navi Mumbai-400 703 Tel:022-2789 2741, 2789 2738 Fax : 022-2789 2604 253
  • iii. Central Warehousing Corpn. Ltd, CVO: Sri. Vineet Pandey 4-1, Siri Institutional Area, Opp.Siri Fort, Hauz Khas, ND-110 016 Tel: 011-26966219 Cell: 09871911044 Fax : 011-2696 4082 e-m: cvo.cwhc@nic.in iv. Ministry of Rural Development: a) Dr.P K Anand, Jt. Secretary & Director PG & CVO : Room : 163, Krishi Bhawan ND-110 114, Tel : 011-23383553 Cell : 09818404066 Fax : 011-23388207 e-m : anandpk@nic.in b) Secretary to Minister of Rural Development: Sri. M. Shankar Tel: 2338 4467, 2338 2230 Fax : 2338 2408 c) Minister : Sri Jairam Ramesh157. SAFETY : Fire protection-measures to be taken in places where more than live gather. Safe environment for work, especially for low-skilled people.Quality of their preventive education and preparations.A.P i. D.G.:Fire Service, BRK Bldg. Tank Bund Rd., Hyd.M/s Aruna Bahuguna, IPS Tel: 2322 1371 Fax: 040-2326 0081 e.m:dirgnl_fireacr@ap.gov.in ii. National Safety Council: It can be consulted for obtaining technical opinion on the approved standards a). A.P.Chapter: 0-1-200, Mahaveer Marg, Hyd. Tel: 6558 8733 Fax: 2763 2467 Chairperson: Sri. G. Bala Kishore, Director of Factories Dept. iii. Minister for Major Industries ☛ See: Industries (95)National i. National Safety Council: Plot: 98-A, Institutional Area, Sector 15, CBDBelapur, Navi Mumbai - 400 614. Tel: 2757 9924 (5 lines) Fax: 022-2757 7351 e-m : nsci@giasbm01.vsnl.net.in 1.Shri R. Srivastava, 254
  • Dy. DG: Tel : 2756 4332 e-m: ddg@nsc.org.in 2. Shri V.B.Sant, DG: Tel : 2757 7476 e-m: dgoffice@nsc.org.in ii. Dr. Anup C. Pandey: IAS Jt. Secretary, In-charge ISH Divn. Ministry of Labour & Employment, GOIInternational i. One can compare, verify and insist on the standards to which the Indian government has agreed to conform in many spheres of labour activity. International Safety Council: c/o National Safety Council, USA 1121 Spring Lake Dr. Itasca, IL 60143-3201 Tel: 00.1.630. 775-2056 Fax: 630. 775-2310 e-m: international@nsc.org ii. International Labour Organisation (ILO) CH-1211 Geneva 22, Switzerland Tel:+4122 799-7912 Fax:+4122.799-8577 e-m:safework@ilo.org www.ilo.org ☛ See : Also Factories (73)158. SCHOOLS : Local, State, Central, Public, Private. Bad management of government aided and un-aided schools and allied central-government-funded schemes, functioning of recognized schools, lack of laboratories, absenteeism or lack of teachers, manipulations in the examinations, abusive charges and donations.A.P i. District Education Officer (Hyderabad City): Sri. Suseendhra Rao Tel:2325 6503, 2461 0845 Cell: 9912199393 District Education Officer (Ranga Reddy District): Sri. Srihari, 177, Spoorthi Bhawan, Lakdi-Ka-Pool, Hyd. Tel: 2323 2557 Cell:9849925038 / 9705444158 ii. Complaints against the Conduct of the District Education Officers : a) Addl. Director Sri. P. Veerabhadra Reddy Tel:2323 6355 e-m : addldir_dse@yahoo.co.in iii. Directorate of State Institute of Educational Technology: a). Officer-in-Charge: Sri. G.Krishna Murthy Tel: 040. 2703 255
  • 8356 Fax:040-2703 8111 e-m: sietaphyd@ yahoo .com b). Sri. Ch.Pullaiah Director Tel: 040-2703 8339iv. Director, School Education: Sri N. Siva Sankar, IAS Saifabad, Hyd-04 Tel: 2323 1972, 2343 Fax: 2323 6354 e-m: dse_ap@yahoo.co.in/dir_school@ap.gov.inv. Grievances Cell : Against the A.P. Gurukula Schools Society: Secretary: Sri. Ravindranath : Tel : 2329 9089vi. Director for Govt. Examinations: a) Dy. Commissioner, Sri. V. Rangachary Tel: 2323 7343 Fax:2323 7344. Cell: 98499 01360 b) Director: Sri. G.V. Subba Rao Tel : 2323 7343 Resi : 2720 0324 Cell:9849909176 Fax:2323 7344 e-m : dir_govexams@yahoo.com dir_govexam@ap.gov.invii. Kendriya Vidyalaya Sanghathan: Complaints against all central schools. a) Picket, Hyd-09 Tel : 2789 7571, 2784 7249 e-m : achyderabad@yahoo.com b) CVO: Sri. O.M. Prabhakaran 18, Institutional Area, Shahid Jeet Singh Marg, ND-110016. Tel : 011-2685 5532 Cell : 09999453334 Fax : 011-2651 4179 e-m : jcadmn@gmail.comviii. A.P. Schools Education Society : Sarva Siksha Abhiyan, SSA a). Sri D. Venkatachalam SSA D-Block, Floor : 3, Room:437 Tel : 040-2345 0043, 2345 0103 e-m: Jtdir_infra_itc@ap.gov.in b) Secretary Sri. K.V. Ramanachary Tel/Fax : 2345 0356 Resi:2335 0258 e-m: apssa@ap.nic.inix. Andhra Pradesh State Literacy Mission Authority: Director of Adult Education Director (AE),1st Floor, A-Block, Beside Telephone Bhavan, Saifabad, Hyd-500004. Tel:040 23211513 Fax: 23211528 e.m: dir_adult@edu.ap.gov.in Dy.Director (General) e-m: dydir_gen@edu.ap.gov.in 256
  • x. Directorate of State Council of Educational Research and Training: Sri R. Jesupadam Director Tel: 040-2324 3191 Fax: 2323 1283 xi. a) Dr.D. Sambasiva Rao, IAS Principal Secretary. Secondary Education, (SE) J-Block, Floor:3,Room:312 Tel : 040-2345 2403, 2740 5060 Fax: 2345 0563 e-m: secy_se @ap.gov.in xii. Minister for Primary Education, SSA, Adult Education, A.P. Open Schools Society, Jawahar Bal Bhawan, A.P. Mahila Samata Society, SIET, Public Libraries, SCERT, A.P. Text Books Press: Dr. S. Sailajanath, Block D, Floor-2, Room- 237 A.P Scretariat Hyd. Tel: 040-2345 0556, 2345 0055 Resi: 2338 4344 e-m: min_se@ap.gov.in xiii. Minister for Secondary Education, Govt.Examinations, AP. Residential Educational Institutions Society, Hyderabad Public School, Intermediate Education Sri. K. Pardha Saradhi, D Block Room::235 Tel: 040-2345 6043, 2345 0565National i. Kendriya Vidyalaya Sanghathan: Complaints against irregular Admissions, Complaints against Sexual Harassment and cases of women employees of KVS, problems of vocational education. a) Ms. R. Kalawati, Asst Commissioner, ACD II: Institutional Area, Shaheed Jeet Singh Marg, ND-110 602. Tel: 2651 2587.18 e-m: acacadii@yahoo.com Website:www. kvsangathan.nic.in b) Corruption on the part of the staff. Shri. Jaideep Das: Education Officer (Vigilance ) & Exec.Asst.: Tel: 2696 3523. e-m: eduoffkvs@yahoo.co.in c) Complaints against all central schools: Sri. Ranglal Jamuda, Commissioner:18, Institutional Area, Shaheed Jeet Singh Marg, ND-016. Tel: 2651 2579 Fax : 2685 2680, 2651 4179. EDP Cell:2696 5168 e-m: coom_kvs@rediffmail.com, comm._kvs@mantraonline.com, kvssao@hub.nic.in 257
  • d) CVO : Dr. V. Vijaylakshmi Tel : 2685 5532, 2467 3904 Fax : 2685532ii. Navodaya schools: a) Smt. H.P. Shyamala, Navodaya Vidyalaya Samiti 1-1-10/3, Sardar Patel Rd. Secunderabad-500003. Tel: 040-2343 8411-15 Fax: 040-27895567 e.m: navodaya@ch2.dot.net.in / nvssd_hyd@dataone.in, www.navodaya.nic.in b) Director Grievance & CVO: Shri Alok Verma : Online registration of grievances by Parents, teachers and staff. Navodaya Vidyalaya Samiti Hqrs., A-28, Kailash Colony, ND-110048.EPABX Tel.011-2924 4152, 55 & 58, 2923 4153, 54, 56 & 57, 2924 4170 Fax: 011-29244151 e-m: navodaya@nic.in; nvshqr_grievance@rediffmail.com RTI Cell: www.navodaya.nic. c) Sri. B. Anand, IAS, Commissioner: Tel : 011-2924 4148 Fax:011- 2924 0149iii. Central Board of Secondary Education (CBSE): Complaints against the schools functioning with their affiliation.to this system. Plot:1630 A, J Block, 15th Main Rd.Anna nagar West Chennai. Tel:044-2616 2214, 2616 2213 Fax:041-2616 2212 www. cbse.nic.in Secretary & CVO: Dr.(Smt.) Veera Gupta Shiksha Kendra, Community Center, Vikas Marg, Preet Vihar, ND-110092. Tel: 2246 7263, 2202 3737 Fax: 22515826 Tel: 2254 9628 Fax:2245 9735. e-m: secy- cbse@nic.iniv. Council for the Indian School Certificate Examinations (CISCE). Complaints agains the schools holding Indian Certificate of Secondary Education Examination (ICSE) and Indian School Certificate Examination (ISC) CISCE- Pragathi House, 3 rd floor, 47/48 Nehru Place, ND-19 Tel: 011-26285170, 26413820, 26411706, 26476547 Fax; 2623 4575, 2621 2051 www. cisce.org Sri. Gerry Arathoon, Acting Chief Executive and Secretary. 258
  • e-m: cisce@nda.vsnl.net.inv. International Baccalaureate Organisation (IBO): To verify whether a school is affiliated or not : IBO affiliated schools in India: www.ibo.org IBO - Asia Pacific office: 15 Hoe Chiang Rd.11-04/06 Tower Fifteen,Singapore SG-089316. or, 70 Shenton Way, #04-03 Marina House, Singapore,SG-079118. Republic of Singapore Tel: +65 6 776 0249. Fax: +65 6 776 4369.vi. Cambridge International Examination (CIE): a) Chennai Office: e-m: sudhakar.v@cie.org.uk b) Recognition Manager for India: e-m:aneel.bakshi @rediffmail.com c) University of Cambridge International Examinations, 1 Hills Rd. Cambridge CB1 2EU. United Kingdom. www.cie.org.uk/aboutcie. Fax: +44 1223 553558. Tel:+441223 553554vii. Ms. Anshu Vaish, Secretary, School Education and Literacy: Tel: 011-2338 2587, 2338 1104 Fax: 011-2338 7859 e.m: secy.eel@.nic.inviii. Dept. of Secondary And Higher Education: CVO: Sri. Amit Khare Room: 215, Wing-C, Shastri Bhawan, ND-110 001 Tel:011-23381097, 26181887 Fax: 011-23386903ix. All India Institute Of Speech & Hearing. CVO: Dr. K. C. Shyamala Manasagangothri Mysore-570006 Tel:0821-2514 449 Fax: 0821-2510 515 e-m: savithri486@gmail.comx. Ali Yavar Jung National Institute For Hearing CVO: Sri Rajeev Jalvi Bandra Reclamation, Bandra (West), Mumbai-400 050 Tel: 022-2640 1529 Cell:09969986006 Fax: 022-2640 4170 e-m: rjalvi@gmail.comxi. National Board of Examinations : CVO : Dr. Anurag Agarwal, Sector 9, PSP Area, Near District Court, Dwarka, ND-110075 Tel: 011-4559 3015 Cell: 09990866300 Fax: 011-4559 3004 e-m: anurag.agarwal@nic.inxii. National Institute of Open Schooling: CVO: 259
  • Prof K R Chandrasekaran: A-31, Institutional Area, NH-24, Sector-62, Noida – 201301 Tel: 0120-2403 175 Cell : 09810603010 Fax: 0120-2403172 e-m: cvo@nios.ac.in xiii. National Institute of Adult Education CVO:10-B, Indraprashta Estate ND-110002 Tel : 3388446 xiv Bureau of Technology Enabled Learning & Scholarships: Complaints against the quality of the computer and other teaching aids supplied by the Central government schemes and disbursement of scholarships.: a). Director Sri. Harvinder Singh Tel& Fax: 011-2338 2604 e-m: harvinder.edu@nic.in b). Sri. C.P.S. Nonghulo: Dir (NS) Tel: 011-23381728 Fax:011-2338 5337 xv. NCR Planning Board: CVO: Sri. Sh R K Karna:1st Floor, Core – IV, India Habitat Centre, Lodhi Road, ND - 3 Tel : 011-2460 3138 Fax: 011-24642163 e-m: karnark@nic.in159. SCIENCE & TECHNOLOGY & INDUSTRIAL RESEARCH : In order to improve the quality of our research output and proper utilization of funds, a citizen can exercise social audit byway of demanding clarifications and assessments, number patents registered or research papers published, under right to information.A.P i. Centre For DNA Fingerprinting & Diagnostics CVO: Bldg-7, Gruhakalpa, 5-4-399/, Nampally, Hyderabad-500001 Tel : 09140-24749321 Fax: 09140-24749448 ii. National Remote Sensing Agency CVO: Sri M V Krishna Rao, Balanagar, Hyderabad-500037 Tel:040-2387 8788 Fax: 040-2387 8788 iii. Directorate of AP Engineering Research Laboratories: Sri. D. Govardhana Reddy Chief Engineer Tel : 040-2002 0113, 2341 7474 Fax : 040-23390792 e-m: ceinv@hotmail.com iv. Indian Institute of Chemical Technology (IICT) : ☛ See: Quality (147) 260
  • v. A.P. Council for Science & Technology : Prof. T.V. Krishna Reddy, Member Secretary Tel: 040-2461 9675, 2460 0590 e-m: secy_apcost@ap.gov.in vi. AP Technology Services Ltd.: Sri Sanjay Kumar, IAS MD: Tel: 040-2322 4935 Fax: 2322 7458 e-m: md@apts.gov.in www.apts.gov.in vii. Ministry : Smt Janaki R. Kondapi, IAS Spl.Chief Sec. Tel: 040-2345 1440 ext.2446, 040-2354 3575, 2345 1440 e-m: janaki@ap.gov.in viii. Minister for Science and Technology: Sri Vijayarama Raju Satrucharla, Block-D, Floor-2, Room:326 A.P Secretariat, Hyd-22. Tel: 2345 0275, 2345 0533 Cell:9848782020, 9440192363 e-m: min_frst@ap.gov.in Resi: 2337 9747, 225363National i. Physical Research Laboratory: CVO: Sri M.R.G.Murthy, Navrangpura, Ahmedabad -380009 Tel: 079-2630 0333 Cell: 09925032976 Fax: 079-2630 5258 e-m: registrar@prl.res.in ii. National Institute. of Design: CVO: Sri. Viral P. Rajyaguru, Ahmedabad-380007 Tel:079-26623692 Fax: 079-26621167 e-m: viralrajyaguru@nid.edu iii. The Automotive Research Association of India: CVO: Sri. N.V.Marathe , P.B. No. 832 Pune-411004 Tel: 020-3023 1430 Cell:09975492651 Fax: 020-2543 4190 e-m: nvmarathe.edl@araiindia.com iv. National Research Dev.Corporation. CVO: Sri V. Raghu Ram 20-22, Zamroodpur Community Centre, Kailash Colony Extension, ND-110048 Tel : 080-2334 1255, 2341 7207 Fax: 011-2924 0409-10 e-m : cmgaind@nrdc.in v. Council of Scientific & Industrial Research (CSIR): www.csir.res.in CVO: Smt. Anjali Tewari Room:109, Ist Floor, Anusandhan Bhavan, Rafi Marg,ND-110001 Tel : 011-2371 0519 Cell: 09971712870 Fax: 011-2371031 261
  • e-m: anjalitewari@csir.res.in b). Director General : e-m:dgcsir@csir.res.invi. Institute of Mathematical Sciences (IMS): CVO : Smt Saraswathi Ramaraj, C.I.T. Campus, Chennai-600118 Tel: 044-2254 1416, 2254 3150 Fax : 2254 1586vii. Central Mfg. Technology Institute: CVO: Sri. P V Shashi Kumar, Tumkur Rd. Bengaluru-560 022 Tel : 080-2337 1516 Cell : 09449842680 Fax : 080-2337 0428 e-m:pvs@cmti-india.netviii. Tata Institute of Fundamental Research : CVO: Prof.BS. Acharya Homi Bhabha Rd. Colaba Mumbai-400 005 Tel:022-2278 2000, 2280 4872 Fax: 022-2280 4610 e-m : aknm@tifr.res.inix. National Centre For Antartic & Ocean Research: CVO: Dr. S Rajan Headland Sada Vasco Da Gama, Goa-403804 Tel:0832-2525600 Fax: 0832-2520877 e-m: director@ncaor.orgx. National Brain Research Centre: CVO: NH-8, Manesar Gurgaon Haryana-122050 Tel : 0124-2338922 Fax : 0124-2338910 e-m: info@nbrc.ac.inxi. National Innovation Foundation: Appreciation, awards and fellowships for original and creative ideas by non- professionals. Satellite Complex, Premchand nagar Rd., Ahmedabad-380 015 Gujarat Tel: 079. 26732456, 2095 Fax: 079. 2673 1903 e-m:campaign@nifindia.org Website: www.nifindia.orgxii. Dept. of Bio-Technology : Nodal Grievance Officer & CVO : Smt. Prachi Saroop, Director, Room:723, Block:2, 7th Floor, CGO Complex, Lodhi Rd. ND- 110 003 Tel : 2436 5972, Fax : 2649 9888 e-m: psaroop@dbt.nic.inxiii. Dept. of Science and Technology : a) Nodal Grievance Officer : Shri P.N.Prasad, Director, (PG),Technology Bhawan, New Mehrauli Rd.ND-110016. Tel : 2659 0553 Fax : 2656 9908, e-m: cpio-dst@nic.in 262
  • b) CVO: Dr. B.P. Singh Tel: 2652 1865, 2688 2969 Fax : 2652 1865 e-m: bpratap@nic.in xiv. Dept. of Scientific and Industrial Research: a) Nodal Officer: Dr. K Jaya Kumar, Jt. Secretary (Admn&PG.) Anusandhan Bhawan 2, Rafi Marg, N D-01.Tel:011-2371 6582, 2335 1745 Fax: 2371 4788. e-m: jsa@csir.res.in b) CVO: Smt Anjali Tewari, Technology Bhawan, New Mehrauli Rd.ND-110016 Tel: 011-23716582 Fax : 011-2371 4788 e-m: jsa@csir.res.in c) Minister : Sri Vilas Rao Deshmusk160. SEA, PORTS, SHIPPING : Recruitment, contracts, tenders, prostitution, duty free goods, national safety, Returns for the investmentsA.P. i. Dredging Corpn. of India Ltd. CVO: Sh S Vasudeva Rao Dredge House, Port Area, Visakhapatnam- 530 035 Tel : 0891-2569649 Cell: 08008063555 Fax: 0891-2787502 e-m: cvo@dci.gov.in ii. Indian National Centre For Ocean Infor. Services CVO: Dr. M Ravichandran Ocean Valley” P.B.:21, IDA Jeedimetla. P.O. Hyderabad-500055 Tel:040-2389 5000 Fax : 040-2389 2910 iii. Hindustan Shipyard Ltd: CVO: Sri. P Ravi (Addl. Charge) Gandhi gram Visakhapatnam-530 005 Tel : 0891-2574 450-69, 0891-2578 490-94 Fax : 0891-2577502 e-m: v_turaga_@rediffmail.com iv. Visakhapatnam Port Trust, CVO: Sri.Pullela Murali Mohan Bunglow:3, Harbour Park, Visakhapatnam-530 035. Tel/Fax : 0891-2564487, 2873041Cell: 09951975500 e-m : pullela1812@gmail.com v. Directorate of State Ports : www.andhraports.com Sri. Muralidhar Reddy I.A.S Director Tel : 0884-2363825 263
  • 0884-2341007 Fax : 0884-2367055 e-m : dirofports@ap.gov.inNational i. Kochi Shipyard Ltd. CVO: Sri Manoj Chandran, Admin.Bldg. P.O Bag:1653 Perumanoor, Kochi - 682 015 Tel: 0484-2365518 Cell: 09895733555 Fax: 0484-2365518 e-m: vigilance@cochinshipyard.com ii. Kolkata Port Trust, CVO: Sri. S.K.Choudhary, Vigilance Dept. 4, Fairlie Place (3rd floor), Kolkata-700 001 Tel : 033-2230 5608 Cell: 09836298668 Fax : 033-2230 5608 e-m: cvo@kopt.in iii. Paradeep Port Trust CVO: Sri. Kashi Nath Mishra, Administrative Dept. Paradip Port, Orissa-754142 Tel : 06722-222673 Cell: 09437023071 Fax: 06722-222047 e-m: cvoppt@paradipport.gov.in iv. Mazagon Dock Ltd: CVO: Sri. Sanjeev Sood, Dockyard Rd, Mazagon, Mumbai - 400 010 Tel: 022-23712290 Cell: 09619076655 Fax: 022-2377 8319 e-m : cvo@mazagondock.gov.in v. Mormugao Port Trust, CVO: Sri P. Mara Pandiyan, Admin.Office Headland Sada Goa:403803 Tel : 0832-2521110 Cell: 09822101841 Fax: 0832-2521115 e-m: dychairman@mptgoa.com vi. Mumbai Port Trust, CVO: Sri. P R Baviskar,3 Rd Floor,” Kripanidhi”, 9 Walchand Hirachand Marg, Ballard Estate, Mumbai-400001 Tel: 022-2261 0903 Cell: 09820028541 Fax: 022-2261 8010 e-m: cvo@mbptmail.com vii. New Mangalore Port Trust: CVO: Sri. C. Harichandran, Secretary Panambur, Mangalore-575 010 Tel: 0824-2407438 Cell: 09845121720 Fax: 0824-2408390 e-m : nmptsecretary@gmail.com viii. Chennai Port Trust: CVO: Sri. M. Dandayudhapani , Admin. Office, Rajaji Salai Chennai- 600 001 Tel : 044-2539 2259, 264
  • 25362201 Fax : 044-2538 8216 e-m: cvo@chennaiport.gov.inix. Tuticorin Port Trust CVO: Shri. G J Rao : Tuticorin-628004. Tel:0461. 2352 500 Cell : 09843411555 Fax : 0461-2352160 e-m: gj_rao@hotmail.comx. Jawaharlal Nehru Port Trust, CVO : A P Srivastava, Admin.Bldg. Sheva, Taluran, Navi Mumbai-400 707 Tel : 022-2724 2292 Cell : 09869342175 Fax : 022-27244150 e-m: atulsri71@hotmail.comxi. Container Corp. of India (CONCOR) : www.concorindia.com a) CVO: Sri. K. Rajeshwara Rao, C-3, Mathura Rd., Opp-Appollo Hospital, Sarita Vihar, ND-10 014. Tel : 011-4167 3014 Cell: 09868891147 Fax : 011-4167 3020 e-m: cvo@concorindia.com b) 1. Mr. B. P. Mathur 2. Mr. Ashok Kumar: Independent Ext. Monitorsxii. Shipping Corporation of India Ltd. (SCI) : www.shipindia.com a) CVO: Sri. M B Sagar, IPS Shipping House, 19th floor, 245 Madam Cama Rd, Nariman Point, Mumbai-400020. Tel: 022-2202 6530, 2361 0233 Fax : 022-2285 3461 Cell: 09930888290 e-m: cvo@sci.co.in b) 1. Shri D.T. Joseph 2. Shri Sudesh Punhani 3. Shri Samir Kumar Singh: Independent External Monitorsxiii. National Institute Of Ocean Technology, CVO : Dr. M A Atmanand Niot Campus Velachery, Tambaram Main Road Narayanapuram Pallikaranai, Chennai-600100 Tel : 044-66783300 Fax: 044-22460275 e-m : postmaster@niot.res.inxiv. Nodal Officer: Dept. of Ocean Development : Sri. Rakesh Kumar, Dy. Secretary, Room:123, Mahasagar Bhawan, Block:12, CGO Complex, Lodi Rd..ND-03. Tel: 011-2436 0082 Fax:011- 2436 0336, 2436 0779 e-m : rakesh@dod.delhi.nic.in 265
  • xv. Dept.of Shipping : a) Nodal Grievance Officer &CVO : Shri A.P.Rakesh Srivastava, Jt. Secretary (Ports & Admn), Room: 411,Sansad Marg, Parliament Street, Parivahan Bhavan, ND-110 001 Tel: 011. 2371 1873 Fax : 011-2332 8549 e-m : js-ports@nic.in / jsp@hub.nic.in xvi. Minister : Sri. G.K. Vasan e-m : gkvasan@sansad.nic.in161. SENIOR CITIZENS: After-retirement problems; pension, investment, old age homes, health services, Disabled, negligence, abandon, violence by children, property & income; emotional & Affective needs.A.P. i. Distribution of pensions, delays a) Mandal Tehsildar (formerly, Mandal Revnue Officer). Below Poverty Level (BPL) category: Pension, Arogya Sri., Housing, Pink or white Ration cards b) Complaints against the Tehsildar: ☛ See : District Collector (35) c) Negligence & Maintenance by family: Tribunal headed by RDO/ District Collector d) Shelter/ Old age homes, Disabilities : Assistant Director, Dept. of the Welfare of the Disabled & the Senior Citizens. See: Women Development & Child Welfare e) Complaints against the A.D.: Sri. P.V. Ramana IAS, Director, Welfare of the Disabled and Senior Citizens, Block 5, Gruha Kalpa Complex, Nampally, Hyderabad - 500 001. Tel : 040 - 24730460 Fax : 040-2473 4873, 27619048 Cell : 9090013601 em : cheyuta@yahoo.com ii. State Council for the Implementation of the National Policy on Older Persons: a) Convenor : Principal Secretary, Ministry of Women Development & Child Welfare b) President : Chief Secretary, GOAP 266
  • iii. Aasara Committees : Municipalities & Corporations : a) Aasara, GHMC : Tel : 1253 Sri B. Rajesh : e-m : rajesh_valmiki@yahoo.co.in Help Line : 1253 ☛ See : Hyderabad GHMC (93) b) Other Municipalities & Corporations : Commissioner or Project Director, MEPMA ☛ See : Poverty (139) iv. NGOs : a) Federation of A.P. Senior Citizens’ Organisations (FAPSCO), Balaji Residency, 12-13-705/10AB, Gokulnagar, Tarnaka, Hyd-500 017 Tel : 040-6450 4993, 6521 4993 Fax : 2715 4118 e-m: ifhd@sify.com b) Helpage India: www.helpageindia.org 1. A.P. : Sri. Mohd. Raza Mohammed, Jt. Director, Sri. S. Das, Director & state head Tel : 040.2742 7066/8472 e-m : Hyderabad@ helpageindia.org / helpagehyd@ yahoo.com 2. National : C-14, Qutab Institutional Area, ND-110 016 Tel: 41688955-56,42030400 Fax: 26852916 e-m: headoffice@helpageindia.org CEO : Sri. Mathew Cherian c) All-India Senior Citizens’ Confederation (AISCCON) : www.aisccon.org Jyestha Nagarik Bhawan, Plot No.7-c, behind Gaondevi mandir, Sector-12, Nerul (West), Navi Mumbai-400 706 Fax : 022-2770 1228National i. Abuse of the grants for old age homes, day care centres, Mobile medical units : Ministry of Social Justice & Empowerment: Nodal officer + CVO ii. Artificial Limbs Mfg. Cor. Ltd. CVO : Sh Mahesh Chandra Dubey G.T. Road Kanpur : 208 016 (UP) Tel : 0512-2770319 Cell : 09450939464 Fax : 0512-2770870, e-m: alimco_hq@vsnl.net ☛ See : Social Welfare (164)162. SERVICE PROBLEMS OF THE CIVIL SERVANTSA.P i. Tribunal for Disciplinary Proceedings: 267
  • Sri S. Ghouse Basha Chairman Tel : 040-2473 2120 ii. A.P Administrative Tribunal(APAT): A.P. govt. employees can complain. There is no appeal to the High Cour except in Writ jurisdiction. Gansi Bazar, Pathergutty, Near Salarjung, Museum. Jubilee H.O.Hyd-500 002. Tel : 040-2457 6428. Website:http://apat.ap.nic.in a) Sri. V.P. Jauhari, Administrative Member b). Sri. Janaki Rama Rao, Judicial Member c). Sri. M.V.P.C. Sastry, Member d). Sri. A.K. Goyal e). Sri. D.K. Panwar iii. Central Administrative Tribunal: It is established for adjudication of disputes with respect to recruitment and conditions of service of persons appointed to central public services. Central govt. employees within A.P. State. Hyd Bench: 5-10-193,1st floor HACA Bhavan, P.G. Rd. Hyd-500 004 Tel: 2452 5705 & 2452 3339 e-m : cat@ap.nic.in a) Registrar: Sri. G.A. Manohar: Tel : 2457 3934 Cell : 9440295871 Fax : 2457 4303. PA: Tel : 2335 4565, 2452 4556, 24240658 b) Dy. Registrar: Sri E.V.R.K.Sastry : Tel : 2452 3966 c) Vice President, Justice Pamulaparthi Swaroop Reddy, Plot : 39, Prashasan Nagar Society, Rd : 72, Jubilee Hills, Hyd-500 033. Tel: 2452 8414. Secretary: Tel : 2457 6428, 235 52151National i. Central Administrative Tribunal (CAT) : 61/35 Copernicus Marg, ND-110001 e-m: cat-delhi@nic.in ☛ See: Officers(127)163. SMALL SCALE INDUSTRIES, HANDICRAFTSA.P i. Handicrafts Development Corporation: Sri.Y. Madhusudhan Reddy V.C & MD: Tel: 040-2761 9560 Fax: 040-2761 9560 info@lepakshihandicrafts.gov.in ii. Commissioner of Industries : ☛ See: Industries (95) iii. Principal Secretary (Industries & Commerce Dept.): 268
  • ☛ See : Commerce (37) iv. Dr. P. Shanker Rao Minister for Handlooms & Textiles, Spinning Mills, Small Scale Industries, K&VI Board, Public Enterprises: A-Block Room: 302, 3rd floor Tel: 040-2322 1175 Resi:2765 4272 em : min_hdlms@ap.gov.inNational i. National Small Industries Corporation Ltd:.a). CVO: Sri. Gaurang Dixit NSIC Bhavan’, Okhla Industrial Estate, ND : 110020 Tel: 011-26920920 Cell: 09871264966 Fax: 011-26920920 e-m: cvo@nsic.co.in b). Ms. Niti Sethi, Company Secretary and Nodal Officer Tel: 011-2631 2864 Fax : 2692 6820 e-m : csec@nsicindia.com ii. Small Industries vs. Bank of India, CVO : Sri. Prabhat Aggarwal SIDBI Towar, 15 Ashok Marg, Lucknow-226001. Tel : 0522-2288 510,2288493 Fax : 0522-2228540-44 iii. Central Cottage Industries Corpn. of India, CVO : Sri. Dipak KR. Singh Jawahar Vyapar Bhawan, N.D- 110 001 Tel : 011-23320554 Cell : 09868506823 Fax : 011-23320554 e-m: cvo@cottageemporium.in iv. National Institute of Small Industry Extension Trg : CVO: Dr Chukka Kondaiah, Yousufguda, Hyd-500045 Tel : 040-2360 8544/46, 23608577 Fax : 040-23541260 e-m : ck@nimsme.org v. Small Scale Industries : The Dev.Commissioner (MSME) a) Director of Grievances: Shri. K.S. Ludu, Addl. Development Commissioner, (MSME) Room:721, ‘A’ Wing, Nirman Bhawan, Maulan Azad Rd.N.D -110 011 Tel : 2306 1847 Fax : 2306 1017. e-m: ksludu@ub.nic.in b) CVO : Hukum Singh Meena, Jt. Development Commissioner, Room : 715,Nirman Bhavan,N.D, Tel: 011-23062694 Cell : 09810570222 Fax : 011-23061017 e-m : hukummeena@yahoo.co.in vi. Ministry of Micro, Small and Medium Enterprises: a). Nodal Grievance Officer & CVO : 269
  • Shri Amarendra Sinha, Jt.Secretary, Room:122-B, Udyog Bhawan ND – 110011 Tel : 011-23063283 Cell : 9560777800 Fax : 011-23062336 e-m: amarednra.sinha@nic.in / js.sme@nic.in ☛ See: Khadi (106) ☛ See: Textiles, Cotton Silk, Wool (178)164. SOCIAL WELFARE : Problems in implementation; nepotism; Corruption in sanctioning of funds to NGOs, inefficient maintenance of hostels / residential schools. State agents not conforming to the conditions laid by the grant/aid –giving bodies.A.P.: i. Backward Classes Co-operative Finance Corporation: www.bcwelfare.ap.gov.in ii. AP State Social Welfare Board : a) Sri. S. Kumar Prasad, Secretary Tel : 040-2473 6827 Fax : 040-24610817 b) Smt K.Ramadevi, Chairperson Tel: 040-2461 0817 iii. Commissioner, Social Welfare: Sri. P. Sundera Kumar, T.S. Bhawan, Masab Tank, Hyd. Tel : 2339 1039, 2339 1361 Resi : 2354 1041 Fax: 2339 1039 e-m : commrsw.apcsw@ap.gov.in; apsw@ap.nic.in iv. Vigilence Cell: Block-D, Ground Floor, Room 151, A.P.Secretariat, Hyd-22. Tel : 2345 3220a). Sri N.V.Sivaji Dy. Sec.(SW) Tel: 040-23450712 e-m: nvsivaji@gmail.com b). Sri J.Raymond Peter, IAS Principal Sec. (SW) D-Block, Ground Floor Room:153 Tel: 040-2345 0226, 2345 4919 Fax: 040-23550866 e-m: Prlsecy_sw@ap.gov.in v. National Institute for the Mentally handicapped, GOI : Manovikas nagar, Secunderabad-500 009 Tel : 2775 1741/ 745 Fax : 040-2775 0198 www.nimhindia.org / nimhindia.gov.in vi. Minister for Social Welfare: Sri Pithani Satyanarayana, J-Block Room : 811 A.P. Secretariat, Hyd-22. 270
  • Tel : 040-2345 3425,23457113 Resi: 23243116 ® 08819-245099 e-m: min_sw@ap.gov.in vii Minister for Backward Classes Welfare: Sri Baswaraju Saraiah, A Block Room:402 A.P Secretariat, Hyd-22 e-m: min_bcw&f@ap.gov.in viii. Sri. D Shalem Raju: PPP Expert (A. P.), Asian Development Bank PPP Cell, Finance Dept.118, D Block, A. P. Secretariat, Hyd-22 Cell: 9849668162 Fax: 040-23454088 e-m : dsraju.consultant@adb.org ☛ See : World Bank (194) ☛ See : Urban Development (J.N.URM) (188) ☛ See: NGO (125) ☛ See Wasteful Expenditure (71)National i. National Backward Classes Finance (NBCFDC):CVO: Sri. Raj Narayan Naik, 5th floor, NCUI Building, August Kranti Marg, N.D-110 016 Tel : 26510923, 26511028 Fax: 6850086 ii. National Commission for Backward Classes, CVO: Sri P S Ranga Trikoot-1, Bhikaji Cama Place,ND-110 066 Tel: 2618 3590, Fax: 2618 3227 iii. National Commission for Schedule Castes and Tribes: CVO: Sri. K.P. Hari Kumar 5th.floor, Lok Nayak Bhavan, Khan Market, N.D-110003 Tel: 2463 5722, Fax: 2462 5378 iv. National Scheduld Caste Finance Development, CVO: Sri B S Chumber,14th Floor, Scope Complex, Core 1&2, North Tower, Laxmi Nagar,District Centre Delhi-110092 Tel:011-2205 4359 Cell: 09810596444 Fax: 011-2205 4395 e-m: balbirchumber@yahoo.com v. National Scheduled Tribes Finance and Development, CVO: Dr. M D S Tyagi, 5th Floor, Hall No.1, 15NBCC Tower, Bhikaji Cama Place, ND -66 Tel:011-2671 2583 Cell: 09871266373 Fax: 011-2671 2574 e-m: mdstyagi@gmail.com vi. National Sc. & St. Finance & Dev. Coprn: CVO: Sri. Devanand, 8, Balaji Estate, Guru Ravidas Marg Kalkaji,N 271
  • D-110019 Tel:011-2600 2776 Fax: 011-2646 8943vii. National Safai Karamchari Finance, CVO: Shri Lalit Kohli:B-2, Ist Floor, Opposite Savitri Cinema, Greater Kailash Enclave, Part - II, N D - 110 048 Tel: 011-29221331, 09873226522 Fax: 011-29222708 e-m: kohli_lalit@hotmail.comviii. Indian Council of Social Science Research: CVO: Dr.P.R.Goswami P.B.10528, Aruna Asaf Ali Marg, N.D-110067 Tel : 011-23385959, Fax : 011-23383091 e-m : prgoswami@icssr.orgix. International Institute for Population Sciences, CVO: Dr.Faujdar Ram Govandi Station Rd, Deonar, Mumbai-400088 Tel : 022-25562062,25562557 Fax: 022-25563257 e-m: fram@vsnl.comx. National Institute of Health & Family Welfare, CVO: Prof. Neera Dhar, New Campus, Near DDA Flats, Munirka, New Mehrauli Rd.N.D-100 067 Tel: 011- 2618 8485 Cell : 09871104674 Fax: 011-2610 1623 e-m: ndhar@nihfw.orgxi. Central Social Welfare Board: CVO : Dr. (Mrs.) Kiran Chadha Jeevandeep Bldg. Sansad Marg ND-110001 Tel : 2686 5474 Fax : 2696 0057xii. Dept. of Family Welfare: CVO: Sri. S.S.Brar, Nirman Bhawan, ND-11 Tel : 2301 7447 Fax : 2301 7447xiii. National Institute For Mentally Handicapped : CVO : Col. Sanjay Kumar Sharan, Ministry of Social Justice & Empowerment Room: 642, A Wing, Shastri Bhawan ND Tel : 2338 9164, 2626 3474 Fax : 040-2775 0198xiv. National Institute for the Orthopaedically Handicapped CVO : Sri. D. K Pyne, Bon Hoogly B.T. Rd. Kolkata:700 090. Tel : 033-2531 8379 Cell: 09830260103 Fax: 033-2531 8379 e-m: dda@nioh.inxv. National Institute for the Visually Handicapped : CVO : 272
  • Sri. A S Sham Sunder, 116, Rajpur Rd. Dehradun, Uttaranchal.Tel: 0135-2734016 Fax: 0135-2734016 e-m: sham.ddn@gmail.com xvi Ministry of Human Resource Development : Deficiencies in training and skill development. Nodal Grievance Officer : Shri Amit Khare, Jt. Secretary (CVO & PG), Room:107-C, Wing-C, Shastri Bhavan, ND-01 Tel : 2338 1097 e-m: khareamit.edu@nic.in xvii Ministry of Social Justice & Empowerment: Complaints against all centrally sponsored projects and schemes, such as maintenance of old age homes, activities for the disabled. a) Director (Admn. & Public Grievance) Backward Class, Administration & Media : Shri R.S. Meena Tel : 2307 3552 e-m: rswaroop.meena@nic.in b) Nodal Grievance Officer: Dr. J.C. Sharma, Economic Advisor, 6th floor, Room:611, A Wing, Shastri Bhavan, ND-110 001 Tel: 2338 3004, 2338 9866 e-m : sharmajc.msje@nic.in c) CVO: Sri. M S Seetharaman, Room:612 Tel : 011-23384284 Cell: 098715272777 Fax : 011-2338 8152 e-m: jsap-mosje@nic.in d) Shri K.M. Acharya, Secretary Tel: 2338 5180 Fax : 2338 2683 e-m: secywel@nic.in e) Minister of State for Social Justice & Empowerment : Shri D. Napoleon Tel: 2338 3757, 2338 3745 e-m : mossje@nic.in f) Minister for Social Justice & Empowerment : Shri Mukul Wasnik Tel : 2338 1001, 23381390 e-m : min-sje@sb.nic.in165. SOLICITOR GENERAL OF INDIA : The Solicitor General for India is the second law officer of the country, assists the Attorney General, and is him selfassisted by four Additional Solicitors General for India. His workload is confined to appearing in courts on behalf of the Union of India. Complaints against him, of bias in favour of those in power could be addressed to the Attorney 273
  • General. He supervises the filing and prosecution of cases and he should be approached to verify whether the prosecution is done in good faith or not. They can be approached also to supply some documents which one does not want to leave in the hands of the prosecuting agencies, fearing that it might be made to disappear or suppressed or not submitted in time, with the intention of sabotaging the case. Some times the Court notices that the prosecuting agency deliberately weakens the case so as to invite an adverse judgement because of outside pressures. Sri. Gopal Subramanium, AB-7, Purana Quila Rd.ND; B-5/7, Safdarjung Enclave, Africa Avenue, N.D-110 029. Tel.26186051, 26187029 Resi : 26198888 Fax : 26101428, 23070677, 23070641166. SPACE: Wastage of funds, corruption by the personnel, illicit understanding with the private contractors, spying.A.P i. National Remote Sensing Agency: CVO: Sh M.V. Krishna Rao, Balanagar, Hyderabad-500037 Tel : 040-23878788 Fax : 040-23878788National i. Dept. of Space : CVO : Sri A Vijay Anand, Jt. Secretary, Antariksh Bhawan, New B.E.L. Rd., Bengaluru – 560 094 Tel: 080-2341 6393, 2217 2303,2860 1414, 23416393, 42066920 Fax : 080-23418237, 23511829 Cell : 09686575664, e-m : vijayanand@isro.gov.in167. SPEAKER :A.P. Sri. Nadendla Manohar Speaker ☛ See : Legislative Assembly (111)National Smt. Meira Kumar : 17, Parliament House, N D - 110001 Tel : 011-2301 7914, 2301 7795 Fax:11-2379 2927 e-m : speakerloksabha@sansad.nic.in Res : 20, Akbar Rd. 274
  • ND-110 011 Tel : 011-2301 4011, 2301 4022 Fax:11-2301 6212168. SPICES : Fraudulent practices by the personnel in manufacturing, packaging, distribution, adulteration, etc. i. Spices Board: Corruption by the staff : CVO: Sri. V.J. Kurian, P.B. : 2277, Sugandha Bhawan, NH ByPass, Palarivattom, Cochin – 682 025 Kerala. Tel : 0484- 2333 304 Fax : 0484- 2349 135169. SPORTS ☛ See Youth (195) SPORTS:170. Taxes : Tax evasion, tax collection, disputes resolution, delays, rationale in taxation, corruptionA.P i. Principal Secretary, Sri Asutosh Mishra,IAS, (CT & Excise) L-Block, Floor:6 Room: 603 Tel: 040-23455030/ 2273 Fax: 23452835 e-m : prlsecy_ct_revenue@ap.gov.in ii. Minister for Revenue, Relief, Rehabilitation, ULC : Sri. N. Raghuveeera Reddy, J Block Room:704 Tel : 040-2345 1196 Resi:2331 5888 Ananthapur : 2892 89National i. Charter for Tax Payers: Shri Debjyoti Das, Director (HQ), CBDT Room:155 –A, North Block, Central Secretariat, ND-110001 Tel: 2309 3134 Fax: 2309 3134 e-m : dirhqrs@finance.nic.in ii. Dept. of Revenue (Hqrs.) : a) Director of Grievances : Ms. Anuja Sarangi, Director (Coord.), Room : 51/1, North Block, N D-110001 Tel : 2309 2292, Fax : 2309 2282 e-m : anuja@nic.in b) Grievance Redressal Officer: Sri. Rajeev Tandon, Commissioner (Coordination) Room: 245C, North Block, ND-110001 Tel: 23092038 e-m: commrcoord-cbec@nic.in c) CVO : Shri. H.K. Jose Cyriac, Room :146-C Tel : 011-2309 2264 e-m : jose.cyriac@nic.in 275
  • d) Sri Raminder Singh, General Secretary iii. Central Board of Direct Taxes,(CBDT) : It fixes the limits for preferring the appeals before different judicial bodies.Over all supervision of the direct taxes.Unearthing black money; evasion of taxes a) Foreign Taxation Wing : Unearthing black money, collecting data from the foreign countries b) Director of Grievances: Shri Anil Uniyal, Dy. Secretary, (HQ), CBDT, Room:255, North Block, Central Secretariat, ND-110001 Tel/Fax: 011-2309 5589 e-m : dirhq-cbdt@nic.in c) CVO: Smt. Sudha Sharma 1st Floor, Dayal Singh Public Library Bldg.1, Deen Dayal Upadhaya Marg ND-110 002 Tel: 011-2323 5467 Cell: 09013850517 Fax: 011-2323 2897 e-m: dgit.vig@incometaxindia.gov.in d) Member, CBDT: (Personnel & Vigilance): e) Dr.Jagdeep Goel, OSD to Chairman, Room : 155-A, Tel:011-2309 2837 Fax : 2309 2837 e-m:dirhqrs@finance.nic.in f) Sri. Sudhir Chandra : Chairman ☛ See Commercial Tax (38) ☛ See Income Tax (94)171. TEA Tea Boad : Complaints about the quality of the products, cost and against the personnel employed by the Board. Dealings with the tea plantations and their associations. Functioing of their campaign abroad. i. Tea Board: CVO: Smt Roshni Sen, (Brabourne Rd.) P.B. : 2172, 14, B.T.M. Sarani, Calcutta-700001, Tel : 033-2221 5723 Cell : 09831493335 Fax: 033-2215 715 e-m :dctboard@vsnl.net Chairperson: Sri. Basudeb Benerjee, Retd, or Sri. M. G. V. K. Bhanu, IAS or Sri. Mahnder Singh, IAS) ☛ See : Drinks (55)172. TEACHERS i. National Council for Teacher Education: It drafted a professional code of ethics for teachers at primary and 276
  • Secondary levels in government and private schools. It incorporates disciplinary action against teachers, if they violate the code. Code against teachers giving corporal punishment, taking private tuitions, making derogatory statements against students and colleagues and accepting gifts. But, they do not have disciplinery powers. NCTE, Hans Bhavan, Wing to Bahadur Shah Zafar Marg, New Delhi - 110 002. e.m.: cp@ncte.india.org a Chairperson Prof. Mohd. Akhtar Siddiqui Tel:011-23370114, Fax: 23370116 em: ap@ncte-india.prg b. Member Secretary: R.P. Sisodia, IAS, Tel: 011 - 23370182 Fax: 23370128 e.m.: ms@ncte-india.org ii. National Institute Tech Teachers Trg. & Research, CVO: Dr. V.H. Radhakrishnan, Shyamla Hills, Bhopal - 462 002 Tel: 0755-2661600 Fax: 0755-2661996 e-m: vhradhakrishnan@nitttrbpl.ac.in ☛ See : Schools (158), Higher Education (85)173. TECHNICAL, TECHNOLOGICAL EDUCATION, COLLEGESA.P. i. State Board of Technical Education & Training : Complaints against all polytechnic colleges, lack of equipment and irregular functioning. B.R.K.R. Bhawan, Tank Bund, Hyd. a). Sri G.V.Ranganath Secretary Tel: 040-23220459 Fax: 040-23220546 b). Commissioner: Sri. Lakshminarayana Tel: 2322 3706, 2322 1511 e-m: sbtethyd@ap.nic.in http://sbtetap.ac.in ii. Commissionerate of Technical Education : www.dteap.ac.in iii. Minister for Higher Education & Technical Eduction: Sri. C. Damodar Raja Narsimha: J Block 8th Floor Room: 810 Tel : 040-2345 5998, 2345 0878 Resi:040-2331 4944, 2338 6014 e-m : min_he@ap.gov.in min_techedn&indtrg@ap.gov.in iv. Minister for Labour, Employment, Training & Factories, 277
  • Industrial Training Institutes D – Block – No 344, 2nd Floor A.P Secretariat, Hyderabad Tel : 040-23450708/ 23450503 e-m: min_techedn&indtrg@ap.gov.inNational i. Indian Institute of Management, Calcutta: CVO:Sri. Dinesh Verma, Diamond Harbour Rd. Alipore P.B.16757- Joka Kolkuta-700027 Tel: 033-24537071 Fax : 033-24678307 e-m: cao@iimcal.ac.in ii. Indian Institute of Management, Indore: CVO: Dr. Pawan Kumar Singh Pigdamber, Rau Indore-453 331 (MP) Tel: 0731-2399101-09, 5058367-72 Fax : 0731-2399115 iii. Indian Institute of Management, Lucknow, CVO: Dr.D.S.Sengar, Prabandh Nagar, Off Sitapur Rd. Lucknow-226013 Tel: 361889, Fax: 361840,361843 iv. Indian Institute of Technology, New Delhi, CVO: Prof.Subhash Chand Room:328, Block-I, 2nd floor, D/o Biochemical Engg& Biotechnology, Hauz khas,ND -110016 Tel: 011-26591004 Cell: 09891677279 Fax: 011-26582282 e-m: subhashc@dbeb.iitd.ac.in v. Indian Institute of Technology: CVO, Guwahati-781039 Assam Tel: 0361-2690761 Fax: 0361-2690762 e-m : bnrc@iitg.ernet.in vi. Indian Institute of Technology, Chennai, CVO: Prof. S.D. Pathak, IIT Chennai-600036 Tel: 044-22574759 Fax : 044-22570590 e-m: sdpa@iitm.ac.in vii. Indian Institute of Technology, Kanpur, CVO: Sri. J P Gupta. IIT, Kanpur-208016 Tel: 0512-2597175 Fax : 0512-2590260 e-m: jpg@iitk.ac.in viii. Indian Institute of Technology, Kharagpur, CVO: Prof. Balbir Kumar Mathur. Kharagpur-721302.West Bengal Tel: 03222-282022, 255622 Fax: 03222-255303 ix Indian Institute of Technology, Mumbai, CVO : Prof. J K Verma III, Powai, Mumbai-400076 Tel : 022-25767478 Cell : 09870540010 Fax: 022-25723480 278
  • e-m: jkv@math.iitb.ac.inx. Indian Institute of Technology, N.D, CVO, Hauz Khas, N.D-110016 Tel : 666979, 8033 Fax : 011-3017546.xi. National Institute Of Technology, Jamshedpur CVO: Dr S B L Saxena Jamshedpur-831014 Tel: 0657-2373408 Fax : 0657-2373246xii. National Institute Of Technology, Kurukshetra CVO: Dr. R.C. Bhattacharjee, Kurukshetra-136 119, HARYANA Tel : 01744-233231 Cell : 09896548538 Fax : 01744-238050 e-m: rcb@nitkkr.ac.inxiii. National Institute Of Technology, Silchar CVO: Prof. A.K. Roy, Silchar, Assam-788 010 Tel: 03842-233179,03842- 242912 Fax: 03842-233797 e-m: akr@nits.ac.inxiv. National Institute Of Technology, Calicut CVO: Dr. Revati Rajagopalan Calicut Tel: 0495-2286502, 2286101 Fax: 0495-2286502 e-m: revati@nitc.comxv. National Institute Of Technology, Hamirpur CVO: Dr. J N Sharma, Hamirpur (HP)-177 005 Tel: 01972-304122 Cell: 09418047296 Fax: 01972-223834 e-m: jns@nitham.ac.inxvi. All-India Council for Technical Education (AICTE) : A statutory body. Complaints against mal-functioning of recognized engineering and other technical private or public teaching institutions and deemed universities. They periodically inspect them. We can get verified whether the minimum equipment and staff requirements fulfilled or not. They can take punitive action, if the colleges refuse to return the original certificates of the students, and fees of students who want to move to another institution; you can complain if they make admissions well before the academic year and if the vacancies are not filled from the waiting list of the students. All that an institution can retain is a maximum of Rs.1,000 as processing fee. We can challenge the permissions given by them to any college. There are regional 279
  • offices also. a) C.V.O: Dr.Bhirud Sunil Gangadhar 7th Floor, Chander lok Building Janpath ND-110001 Tel: 23724151-57 Fax : 23724183 e-m: knasa2k7@aicte.ernet.in Website : www. aicte.ernet.in b) Member- Secretry: Dr. K. Narayana Rao c) Sri.S.S.Mantha, Chairman: Tel: 2372 4195/97 Fax : 2237 2418 xvii.Board of Apprenticeship Training: a). CVO: Sri. V Krishnan, Southern Region, CIT Campus, Taramani Chennai-600113 Tel: 0512-2581310 Fax : 0512-2581504 e-m : batnorth@dataone.in b) Sri. C.T. Mahajan, Addl. Apprenticeship Adviser (AAA) Tel/Fax : 011-23385744 e-m: ctm@nic.in xviii.a) Bureau of Technical Education : Ministry of HRD : Sri. Anand Kumar Singh Dir (NIT) Tel : 011-2338 4276 Fax: 011-2338 1355 b) Sri. Ashok Thakur, Addl. Secretary (Tech.Edu.) Tel : 011-2338 3202 Fax : 011-2338 7797 e-m : athakur.edu@nic.in174. TECHNOLOGY : ☛ See Science & Technology (159)175. TELEPHONES/CELL PHONES/TELE- COMMUNICATIONS : Complaints against companies in public sector as well as in the private sector,offering telephonic and supplementary services. About abusive schemes and unfulfilled offers. Wrong publicity. Also concerning the broadband internet service providers.A.P : i. Common Charter of Telecom Services: www.trai.gov.in ii. BSNL (Bharat Sanchar Nigam Ltd) Telecom, Suryalok Complex, Gunfoundry, Hyd-01 a) Nodal Officer: M.R.S.V. Nagakumar, PGM: Tel:040-2323 4646 Fax:040-2323 2507 280
  • e-m: pgap_htd@bsnl.co.in b) Vigilance Officer, Room:226 Tel : 2323 2677 Fax : 321 2300 c) CAO (VIG) : Sridhara Rao Tel : 2323 6980, 2324 3882 d) AGM (VIG.) Sri. K.Gangajala Rao Tel: 2323 2677, 2404 7266, 2321 2300 e) Asst. Director Of M & G Vigilance: Rd. 3, Opp Bhavya Hospitals, Samathapuri Saroor Nagar-500 035 Tel: 040- 2405 1648 2-4-1053 f) Sri. G. Veeraiah Dy.GM (Vig), CGMT, Doordsanchar Bhavan, Nampalli, Station Rd. Abids, Hyd-500 001 Tel : 2320 0332, 2320 0226, Fax : 040-2320 4090 e-m: vigilancecell_ap@bsnl.co.in g) Appellate Authority: GM(O), CGMT Doorsanchar Bhawan, Room : 904, Abids, Hyd-500001 Tel:040-2320 3355 Fax : 040-2320 1103 e-m:gm_bd_ap@bsnl.co.in h) C.G.M.: Sri. PSR Krishna: Tel: 2323 3633 Fax: 2329 8797 Door Sanchar Bhawan, Nampally, Hyd-500 001 Tel: 2320 2121,1555 Fax: 2320 1174. e-m:cgmap@bsnl.in,Web: www.aptelecom.gov.iniii. Telephone Adalats: Contact B.S.N.L. or Legal Services Authority to find out the exact date and the venue.iv. Telephone Advisory Committee: a). Sri.M. Koteswara Rao, Dy.GM Vigilance, AP Circle Hyd 500 001 Tel: 2320 0226 b).Chairman: Tel: 2320 1555v. Mahanagar Telephone Nigam Ltd. (MTNL): a) 1. Shri P Shankar 2. Shri K N Singh 3. Mr. B B Tandon : Independent External Monitors b) CVO: Shri KHUSHI RAM Jeevan Bharti Building, Connaught Place, ND-110001 Tel: 011-23328988 Cell: 09013136600 Fax: 011-23317344 e-m: cvoco@bol.net.in http://www.mtnl.net.in 281
  • integritypact.zipvi. Cellphone Service providers: One has to have a clear and complete information about the local distributer or service provider. Complaints on their functioning and customer relations: Complaints against the middlemen who sell products and accessories a) Aircel : Aircel Ltd., 5th floor, CACHE Properties, Gumidelli Commercial Complex, 1-10-39 to 44, Old Airport Rd. Begumpet, Hyd-500016. 1. Sri. N. Lakshman Cell : 9700199209 e-m: nodalofficer.andhrapradesh@aircel.co.in 2. M/s. G. Shruti: Cell: 9700012345 OR 121 Tel : 9700199209. 3. Sri. Murthy Chaganti Cell : 9700199010 e-m : appellate.andhrapradesh@aircel.co.in b) Airtel/Bharti: 1. Nodal officer: M/s/ Srilata Kanduri, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyd-500 016 Tel: 995933 4865 Fax : 9849011848 e-m: nodalofficer.andhra@airtel.in 2. Appellate Authority: Manjula Menon: e-m : appellate.andhra@airtel.in 3. Airtel Broadband Nodal Officer: Bharti Airtel Ltd., 6-3-1192/1,8th Floor,Block 3 White House, Kundan Bagh, Begumpet, Hyd-500 016 e-m : appellate.southabts@airtel.in c) B.S.N.L.:1.Cell phones: Sri. MRSV Nagakumar Nodal Officer DGM Tel: 2323 4646, 23232507 e-m : pgap_htd@bsnl.co.in 2 Sri. B Sudhakara Rao Mobile Services DGM(NSS), Cell One Tel; 2330 0584, 2330 0586 e-m : pg_ap_mobile@bsnl.co.in 3 Sri. J.Ramesh Overall DGM, CO Tel: 2320 1122, 2320 4826 e-m: pg_ap_dgmop@bsnl.co.in 4 Appellate Authority: Sri M.A.S.Reddy GM(O),CGMT, AP Circle, Hyd. Tel: 2320 3355, 2320 1103 e-m: pg_ap_gmbd@bsnl.co.in 5 Basic Services: Cell:9400024365, 6. Broadband & Internet Services: 1800-424-1600, MPLS & other Data Services: 1800-425-1957 7. Sri J. Ravi Chandra, DGM (NWO), O/o.CGMT, Cell: 0944000044 Tel: 040-2320 1122 282
  • Fax : 040-23204826 e-m : pgcellap@bsnl.co.in 8 Sri. A.P. Rao: GMN(WO), O/o CGMT Cell : 09440878877 Tel:040-2320 4848 Fax: 040-23204666 e.m: pg_ap_gmo@bsnl.co.ind) Hathway:1. Mrs.Leslie Pereira, 301, S.V.E. Meera Mansion, Civil Supplies, Bhavan Lane, Somajiguda, Hyd-500 083 Cell:9948393020 Fax:040- 6698 9878 e.m : hyd.nodal@hathway.net 2.Sri.Vittal Yadav: Cell : 919980924724 Fax:040-42047671 e-m: ap.appellate@hathway.nete) Idea : 1. P.V. Padmavathi PV, Nodal Officer Idea Cellular Ltd. 3rd Floor, K.L.K. Estate, Fateh Maidan Rd.Basheer Bagh, Hyd Cell: 9948002229 Fax : 040 6656 2222 e-m :grievance.ap@idea.adityabirla.com 2. Sri.Saurabh Srivastav Cell: 91 9948002240 Fax:040 66562222 e-m :appellate.ap@idea.adityabirla.com 3 National : Sri. N Sagar, Idea Cellular Ltd. A-30, Mohan Co-Operative, Industrial Estate, Mathura Rd, ND-110044 Tel: 011-66615555 Extn : 5690 Fax : 011-66615698 e.m: grievance.delhi@idea.adityabirla.comf) MTS: 1. Mr. James David, Sistema Shyam TeleServices Ltd.Laxmi Cyber City, 2nd Floor Block C, Survey :10, Kondapur Hyd-500 084 Fax : 9133-366-366 e-m: appellate.ap@mtsindia.in Contact No. 355 (Short Code) from MTS Mobile and 9133-355-355 from any Non MTS No.g) Tata Teleservices Ltd. : 1. 5-9-62, Khan Lateef Khan Estate, Fateh Maidan Rd, Opposite Fateh Maidan Stadium, Hyd-500001 Fax:040.66553399 Tel: 9246399970 e-m : nodalofficer.ap@tatatel.co.in 2 Sri. S. Rama Krishna Tel:040 - 66554000 Fax : 040 -6655 3339 e-m:appellateauthority.ap@tatatel.co.in 3. Sri. P. Shiva Kumar: Tata Business Support Services Ltd. 1-8- 371Gowra Trinity SP Rd Hyd-500 016, e-m : customerdelight.east@tatatel.co.in 4 M/s. Anitha Chatala 1st floor, 5-10-173, Vasanthaala 283
  • Chambers, Fathe Maidan Rd. Hyd-500 001 Cell : 9030000121, 9030002273 e-m:nodal.ap@tatadocomo.comh) Reliance: 1.Mr. Nandan Babu 6-3-1090/D/3, 4th Floor, Munawar Chambers, Raj Bhavan Rd. Somajiguda, Hyd-500082. Tel : 040-3033 1771 2. Mr. Vivekananda Aryasri Tel : 040-3033 1777. Fax : 040-30331744 e.m : Rcomappellateauthority.AP@relianceada.com,i). Sify: 1. Shyam Nair, Sify Technologies Ltd. Delhi-258, Oakla Industrial Estate, Oakala Phase III, Delhi-110 020 Tel:011 4101 7439 Fax:011 41039445 e.m: shyam.nair@sifycorp.com 2. M/s. Charumathy V : IInd Floor, Tidel Park, No. 4, Canal bank Rd.Taramani, Chennai - 600 113 Tel:044 2254 0770/77 Fax: 044 2254 0771 e.m:charumathy.venkataraman@sifycorp.comj). Virgin : ☛ See : TataTeleservices above (g)k). Videocon: 1. Sri. K Gangadhar, Asstt. G.M., # 24-47/1, Above Colgate Palmolive, Near Modern Bread Factory, I.D.A. Uppal, Hyd-500 039 Cell : 9063012345, 9063054321 e.m : nodalofficer.ap@videocon.com/ 121@videocom.com 2. Minoti Behara, Dy. GM. Cell : 9063056789 e.m: appellate.ap@videocon.coml). Vodaphone: 1. Sri.Amitabh Singh, 6th floor, Varun Towers II, Begumpet, Hyd-500016 Landmark: Beside Silver Plate Hotel Cell : 9885098850, 098852 98852 ext.8300 e-m : amitabh1.singh@vodafone.com / shashi1.menon@vodafone.comm) Reliance : e-m : customercare@relianceada.comn) BenQ – Tel : 1800 22 08 08o) Bird CellPhones : Bird Group Of Companies - CVO : Sri. K. Vidyasagar FD-350, Sector-3 Salt Lake Kolkata-700106 Tel : 1800 11 7700p) Motorola: MotoAssist - Tel : 1800 11 1211q) Nokia – Tel: 3030 3838 284
  • r) Sony Ericsson – Tel:3901 111 iv. Complaints against the Companies : ☛ See : Consumer Grievances Redressal District Forum (43)National i. Indian Telephone Industries Ltd : CVO : Sri. M K Das, Corporate Vigilance, ITI Bhavan, Dooravani Nagar, Bengaluru-560016. Tel : 080-2561829, 25614466 Fax : 080-25617525 e-m : chandandatta_crp@itiltd.co.in ii. Mahanagar Telephone Nigam Ltd. CVO : Sri.G.S Joshi, Jeevan Bharti Bldg. Connaught Place,N.D.-110 001 Tel : 2332 8988,2331 7344 Fax: 2332 8988 iii. Bharat Sanchar Nigam Ltd. (BSNL): a).1.Shri T.S. Krishnamurthy 2. Mr. B B Tandon: Independent External Monitors b). CVO: Shri A N Sharan 401-A, wing, Statesman House, Barakhamba Rd. ND-110001 Tel::011-2373 4340, 2303 7322 Fax: 011-2373 4300 e-m: an.sharan@nic.in/ an.sharan@bsnl.nic.in/ vigilancecell_dnw@bsnl.co.in http:/ /www.bsnl.co.in iv. Telecom Disputes Settlement & Appellate Tribunal (TDSAT): Room:282 (2nd floor)&Room:478 (4th Floor) Hotel Samrat, Chanakyapuri, Kautilya Marg,ND-110 021 Tel: 011-26876882, 26873411, 24102563 Fax:011-2410 5171, 2687 6882 e-m: tdsat1@yahoo.co.in website - www.tdsat.nic.in www.hub.nic.in Chairman: Justice S.B. Sinha: Contact through TRAI: Tel: 011-23236308 (Reception) Fax:011-2321 3294(Reception) v. Dept. of Telecommunications (DoT), Ministry of Communications: a) Shri S. S. Singh, Dy. D.G.:(PG) Room:1210, Sanchar Bhavan, 20 Ashoka Rd. ND-110 001. Tel: 2337 2131 e-m: ddgpg@sancharnet.in, ddgpg-dot@nic.in b) C.V.O, Dept.of Telecom Services: Shri Vipan Kumar, Vigilance Wing, Room: 1010 Tel: 2337 2111,2303 6688 Cell : 09868139393 Fax: 2337 2115 285
  • e-m : vipan.kumar@nic.in/ dsprw.moc@sb.nic.invi. The Telecom Commission: It is the apex decision-making body of the department ofTelecommunications (DoT), which ensures that all the telephone companies respect their commitments and agreements in the interest of the consumer. It has an internal committee which imposes penalties. Telecom vigilance: Telecom Enforcement, Resource & Monitoring (TERM): 1st floor, Sanchar Bhawan, 20 Ashoka Rd. N D-100 001. www.dot.gov.invii. Complaints to Central Minister.: Peoples Complaints Centre, Ministry of Telecommunications, ND-1 Tel : 011-2337 2406 Fax : 337 2345viii. Telecom Regulatory Authority of India (TRAI): Only service providers and groups of consumers can seek relief from these bodies. Individual consumers can consult the website of TRAI to find out the exact regulations prescribed to the service providers. One can approach any recognized NGOs to complain to the Tribunal. Mahanagar Door Sanchar Bhavan, J.L. Nehru Marg ND-110 002. a) Shri. R. K. Arnold., Secretary Tel: 2323 7448, 2321 1847, 2322 2816 or 2323 3466, 2322 0534, 2321 3223 e-m: secretary@trai.gov.in /ap@trai.gov.in www.trai.gov.in b) Shri. R. Ashok, Member Tel: 2321 1833, 2321 1899 Fax: 2321 2015 e-m: memberra@trai.gov.in c) Dr. J.S. Sarma, Chairman Tel: 2321 1236, 2321 3409 Fax: 2323 6026 e-m: cp@trai.gov.in Tel : 011-2323 6308 (Reception) Fax:011-2321 3294 (Reception)ix. a). Basic Services & Broadband : 1500, GSM. Cell : 9400024365, Broadband & Internet Services: Tel : 1800- 424-1600 MPLS & other Data Services: Tel :1800-425-1957x. Complaints against the slow functioning and other non- 286
  • fulfilemnt of promises by the broadband services: ☛ See : TRAI (viii)176. TELEVISION, T.V. MANUFACTURING, CHANNELS : Manufacturing companies, Training, vendors, cable T.V. operators, Dish T.V. companies and Channel operating channels. Firstly, in order use their means of communication to ventilate our grievances or complaints and to bring them into public attention. Some depts. which closely follow the criticism in the media, correct themselves ot at least, give due attention to the issues. The T.V. channels would air the grievances of the public, if the issue raised by you is spicy; they might undertake to investigate and expose the whole matter. They might even carry sting operations i.e. they might plan an operation so as to make the suspected person actually to commit what he is suspected of, just as in the case of Tehelka, which exposed the corrupt officials in the Defence dept. It might not be very helpful to count only on the local reporters, especially if the complaint is about a local issue. Secondly, Complaints against abuse and misuse of the power of the mdia against individual and public interests. Provoking conflicts, hatred or personality cult;blackmailing individuals, private firms and institutions; paid news. Promoting vested interests in a disguised manner. Not respectoing the professional ethics.A.PI Complaints to be aired with the help of the Channels : a) Aaj Tak: Sri.Kalpak, Bureau Chief Cell: 98661-23830 Tel/Fax : 2340 3484 e-m: aajtak@india-today.com, amitabh.srivastava@aajtak.com b) C. News : Sri Rajasekhar, MD Cell: 66667286 Tel : 23261269 c) E.T.V. : Sri.C.H.Suman M.D. Sri Venkata Krishna,Bureau Chief Cell: 98483 40777 Tel: 23325695, 23318181 287
  • Fax: 23325659d) Gemini TV : 8-2-502/1/AG, Rd:7, Banjara Hills, Hyd-34. Sri.P.Kiran, M.D. Tel: 2335 8770 Sri V.Satish, Editor Cell: 98495-51536 Sri Sterzy Rajan Cell: 98490-56941 Tel: 2335 8672, 2335 8770 2335 8772 Fax: 2335 8673, 2335 8771e) Gemini Cable Vision (Hyd) 5th Floor, Dega Towers, Raj Bhavan Rd. Somajiguda, Hyd-82. Fax: 040-5582 7522f) a). HMTV: Editor-in-Chief: Sri. K. Ramachandra Murthy, Plot:6, Anupuram Colony, Dr. AS Rao Nagar, ECIL Hyd-500 062 Tel: 040 6698 0800 Fax : 040 2716 2005 em: advt@hmtv.in b) Complaints against the content of the programmes: Sri. G.S. Varadachari, the Ombudman within the establishmentg) INCable: Sri. Anjaiah, Editor Cell:98484-53880 Sri. Jayaprasad, Bureau Chief Cell:98480-38375 Tel: 6636 1011, 6662 1011 Fax: 6662 1012h) iNEWS, Integrated Broadcasting Co.(P) Ltd. Evergreen House, 8-2-616/B/6/1, Rd.11,Banjara Hills Hyd-500 034 Tel. 040 2332 9340 Fax : 040 2332 9341 e.m : ads@inewsonline.neti) Local TV : 8-2-269/S/27, Plot:4, Kondapur village (Beside Capital IQ), Serilingampally Mandal, R.R Dist. Tel : 040.2355 1616, 2312 2200, 2312 2201 Fax : 040.2311 4411 e.m: info@local.inj) Maa T.V.: Sri Murali Krishnam Raju, CMD: Cell:98480-44478 Sri Hari Prasad, News Head Cell : 99488-45677 Sri Satyanarayana,Bureau Chief Cell : 99488-34540 Tel : 2341 7755 Faxz: 2341 7756k) Mahaa TV: Monica Boardcasting Pvt. Ltd.1038, Rd.51 (Open University Rd) Jubliee Hills, Hyd-500 033. Tel : 040-2354 6888 Fax : 040-2355 7747 e-m : info@mahaatvlive.com Sri.Y.V. Nagesh : Cell : 9912828888 288
  • l) NDTV Ltd. Archana Complex, Greater Kailash Part 1, ND-110 048 Sri Sudhir Bureau Chief Cell : 27801927® 98480-99822, Smt. Uma Sudheer Cell: 98480-29198 Tel:011: 2776 9006 Fax: 2337 2822 e-m: feedback@ndtv.comm) N.T.V.: Sri M.V.S.S.N.Murty, Bureau Chief Cell:99639-99011 Tel: 2360 2441 Fax: 2360 2442n) Sahara : Sri. Abhijit Sarkar, Head, Corporate Communications Sahara India Pariwar, Sahara Shaher, Gomti Nagar, Lucknow – 226 010 U.P. Tel : 0522. 2304230 Fax: 0522. 2395411 e.m: info@saharacorpcomm.ino) Sun Network 4, Norton Rd. Mandaveli, Chennai-28 Tel : 044-2464 8181 Fax: 044-2464 8282 e-m : sunnews@sunnt.com / prog@sunnt.com / queries@sunnt.comp) Sakshi, Sakshi Towers, 6-3-248/3, Rd.1, Banjara Hills, Hyd-500 034 Tel: 040 2325 6000 Help Line : 233 33 100, 040 2325 6000 ext.6902 Cell:91 9666678172 e-m: madan@sakshitv.comq) Satya T.V. : Sri Veeresh Kasani, M.D.Tel : 6625 2222, 6625 8080 Fax : 6625 2727r) SITI Cable : Sri. Khan, News Editor Cell : 98489-70137 Sri Bharath Cell: 98494-73714 Tel : 2337 4613 Fax : 2337 2822s) Star News : Sri Dinesh, Spl.Bureau Chief Cell:98856-56956 Sri K.Kumar Cell: 98853-11232 e.m: webmaster@startv.com / info@startv.comt) Times Now : Sri Sunil Patil Tel: 2335 3135 Cell: 98665- 51150 Tel: 2335 0121u) TV5 : Shreya Broadcasting Pvt.Ltd, Plot:202, Rd.76, Jubilee Hills, Hyd-500 033. Sri V.Siva Rama Prasad Cell: 98490- 28585 Chief Editor Sri Bhaskar,Bureau Chief Cell: 99631- 55509 Sri K.Suresh Babu, City Chief Cell:99595-55640 Tel:040 3022 5555 (30 lines), 2355 5555 Fax:040 2354 5555 e-m: Contact@tv5news.inv) Tv9: 97, Rd:3, Banjara Hills, Hyd- 500034. 289
  • Sri Ravi Prakash,CEO Cell : 98495-46678 Sri Suresh Kumar, Bureau Chief: Cell : 99482-21640 Sri P.V.Srinivasa Rao Cell: 99482-54584 Malathi Cell : 99482-54509, 9948290901 Tel : 2335 2900, 2335 2335 Fax :040-2335 1553 / 22 e-m : info@tv9.netw) TV1: 97, Rd:3, Banjara Hills, Hyd- 500034 Cell : 9948299099 Tel : 040-2335 2900, 2335 2335 Fax : 040-2335 1522, 2335 1553 e-m: feedback@tv1ap.comx) Vanitha TV: Rachana Television Pvt.Ltd. Hyd- 500033. Tel : 040 2360 0562y) Zee Telugu, 6-2-929, DB Enclave, Khairatabad, Hyd- 500 004 Sri R. Sailesh Reddy, Bureau Chief Cell:99490-25997 / 99490-25997 Tel: 040- 2337 2826, 2337 3242 Fax : 2337 2827, 2337 2822, 2339 1707 e.m.:zeetelugu@zeenetwork.com Zee News (inews@zeenetwork.com,zeetvnews@hotmail.comii. Complaints against the channels : They must observe certain standards: public decency, communal harmony, impartiality and objectivity in reporting;ensuring neutrality;reporting on crime and safeguards in order to ensure that crime and violence are not glorified and encouraged; depiction of violence or intimidation against women and children; obsene sex and nudity; norms regarding issues of privacy;endangering national security;refraining from advocating or encouraging superstition and occultism; The channels are to correct themselves promptly and facilitate viewer feed back. Some channels like Star, Colors,or Zee or HMTV have self- regulating mechanisms. One has to write to the channel directly. The contents of the programmes have to be within the scope of the Cable T.V. Network (Regularisation) Act- 1995( 2nd chapter.) a) 1. In each district there is a Monitoring Committee composed of civil society members, headed by the Police commissioner and convened by the Jt. Commissioner 290
  • (Special Branch). 2. Complaints can be lodged with: Public Relations Officer, City Police Commissionerate, Basheer Bagh Hyderabad - 500 004 e-m : dimchyd@gmail. com ☛ See : Police (135) b) The contents of the Act can be consulted by the citizens: www.cableact.com/ cabletelevisionnetwork(regulation)act1995.iii. The News Broadcasters Association (NBA): This body of the professionals establishes code of ethics and broadcasting standards for T.V. news industry. It concerns private news and current affairs broadcasters. 101-103,Paramount Tower C-17,Community Center Janakpuri, ND -110 058. Tel/fax : 2223 1872 e.m: nba@nbanewdelhi.comiv. Telugu News Broadcasters’ Association: More information can be obtained from one of its members: Complaints should be sent to each one of the members. Secretary: Sri. Sailesh Reddy, President: Sri.T. Narendra Chowdhary Member: HMTV: Editor-in-Chief: Sri. K. Ramachandra Murthy, Plot: 6, Anupuram Colony, Dr. AS Rao Nagar, ECIL Hyd-500 062 Tel: 040 6698 0800 Fax : 040 2716 2005 em: advt@hmtv.inv. New Broadcasting Standards Authority : e-m : authority@nbanewdelhi.comvi. News Broadcasting Standards (Disputes Redressal) Authority : It is a regulatory body consisting of 9 eminent people from the profession. This body can be consulted before appealing to the Government or the Courts. The first complaint should be addressed to the channel oncerned. If your are not satisfied with the response, which should be given within 30 days, then you can file a complaint with a fee of Rs.1,000 per complaint. “The Authority has also the power to impose costs, not exceeding Rs.10,000 in favour of or against 291
  • complainants. President: Former Chief Justice Sri. J.S. Verma & Secretary: Annie Joseph Ministry of Labour, Shram Shakti Bhawan, Rafi Marg, ND - 110 001 e.m:laborweb@nic.in vi. Complaints against the Cable T.V. networks: Infractions to the Cable T.V. Network (Regulation) Act, 1995. a) Public Relations Officer, Commissioner of Police, Bashir bagh, Hyd-500 004 www.cableact.com b) Cables : Complaints against advertisements which violate the Code for self-regulation in advertising, as adopted by the Advertising Standard Council of India (ASCI), Mumbai, for public exhibition in India, from time to time, shall be carried in the cable service. Telecom Regulatory Authority of India(T.R.A.I). ☛ See: Tele-Communications (175) vii. A viewer is a customer to a particular channel. His/her complaint comes under the category of consumer disputes and can be brought under the purview of District Consumer Grievance Redressal Forum also. ☛ See : Consumer (43) viii. A.P. State Film, T.V. & Theatre Development Corporation Ltd.: ☛ See : Cinemas (29) ix. Minister for Information & Public Relations, Cinematography, A.P. Film, TV & Theatre Development Corporation : ☛ See : Information (96) viii. Ministry of Information and Broadcasting : ☛ See : Information (96)177.TENDERS & E-PROCUREMENT Irregularities in the tender process E-PROCUREMENT: by the government departments. All civil works above 10 lakhs and goods and services above 5 lakhs could be offered through internet with out physically approaching the officer. It is applicable to all the departments. If a department claims that the process is not accessib le due to technical failures, one should verify. 292
  • AP i. a). Sri. M.Vidyadhar Project Manager, e-procurement A Block, Floor: 1, Room : 214 Secretariat, Hyd-500 022 Tel: 040-2345 0103, 2345 1055 Fax:040 2345 1092 Cell: 99667 06028 e-m:pm_eproc_itc@ap.gov.in www.eprocurement.gov.in b) Some times, the officials pretend that the computers are ‘out of order’ in order to harass the public. In such cases, one can verify : Service Provider : C1 India Pvt. Ltd., E-Procurement Help Desk Tel : 040-6682 3580/81, 6677 3580 Fax : 040-66363580 Cell: 9849523580, 9849523581 e-m : helpdesk@c1india.com ii. Commissioner of Tenders : A.P Secretariat, Saifabad, Hyd-01. a) Sri D.V. Bhavanna Rao Chief Engineer Tel : 040-2322 0188 Fax/Tel : 2322 5451 b) Sri. K.Ashok Kumar, Commissioner Tel/Fax : 040-2322 5451 e-m: comm_cot@ap.gov.in iii. Nodal Dept.: Information & Technology Dept., ☛ See: Information (96) ☛ See Chief Secretary of A.P. (26) ☛ See Public Works (146)178. TEXTILES, COTTON, SILK, WOOL & GARMENTS & QUALITY & MEASURES: Misuse or abuse or fraud in using the grants, rebates & waiversA.P i Director of Handlooms & Textiles and Development Apparel Export Parks: Mr. I.S. Naresh, IAS, BRKR Building, Tank Bund Rd.Hyd.Tel: 040-2322 5805 Tel/Fax : 2322 4542 e.m: handlooms_textiles@apts.gov.in/ commr_handtex@ap.gov.in ii. Sri. S.K. Sinha,I.A.S., Commissioner Of Sericulture, Rd. 293
  • 72, Prashasan Nagar, Jubilee Hills,Hyd-500 033 Tel : 040-2354 1547/539, 23540537, Fax:040-2354 1543 e-m : commissioner@seri.ap.gov.in iii. Minister for Handlooms & Textiles, Spinning Mills, Small Scale Industries, Khadi & Village Industries Board, Public Enterprises ☛ See : Small scale Industries (163. iv)National i. National Textiles Corpn.Ltd.: CVO: Sri.B D Gupta, Core-4, Scope Complex, 7, Lodhi Rd., ND-110003 Tel : 011-2436 0805 Cell: 07838380757 Fax: 011-2436 5098 e-m : cvontc@bol.net.in ii. Office of the Development Commissioners for Handlooms:Dr. D.S. Gangwar Addl.Development Commissioner (Handlooms), Room:55, Gate:7, Udyog Bhawan, ND -110011 Tel: 2306 3397 Fax:2306 1580 e-m: dsgangwar@yahoo.com/dchl@hub.delhi.nic.in iii. National Handloom Development Corpn. Ltd: CVO: Sri. J G Mahajan, 10th & 11th Floor Vidas Deep Station Rd. Lucknow-226019 Tel: 0522-2635133 Fax: 0522-2635282 e-m: honhdc@nhdcltd.co.in iv. Khadi & Village Industries Commission: ☛ See : Khadi (106.i) v. Textiles Committee: P. Balu Rd, Prabhadevi Chowk, Prabhadevi, Mumbai-400 025 a) CVO: Sri. D P Jadeja : Tel : 022-6652 7517 Cell: 09820223012 Fax : 022-6652 7509 e.m: tccdp2@gmail.com b) Nodal Officer: Dr. Rajiv Aggarwal, Member Secretary Tel : 022-6652 7507, Resi : 022-5624 9989 Fax : 022-6652 7509 e-m : secy@giasbm01.vsnl.net.in vi. Central Wool Development Board: High Court colony, Ratnada, Jodhpur, Rajasthan-342011 Shri Om Prakash, Exec. Director Tel: 0291-2433967, 2616328 Fax: 0291-2439017 e-m: cwdb@sancharnet.in 294
  • vii. Central Silk Board: a). CVO: Dr Beera Saratchandra, C.S.B. Complex, B.T.M. Layout Madivala, Hosur Rd., Bengaluru-560 068 Tel : 080-2668 8704 Cell : 09845299394 Fax : 080-668 1511 e-m : director@silkboard.org b). Dr H. Basker, Member Secretary Tel : 080-2668 0190 Resi: 080-2649 4911 Fax : 080-2668 1511 e-m: ms@bngcsbco.kar.nic.inviii. National Institute of Fashion Technology: CVO: Smt. Neelam Shami Rao NIFT Campus Hauz Khas, Near Gulmohar Park ND-110016 Tel: 011-26516017 Cell : 09868991862 Fax: 011-2651 6017 e-m : neelamrao@nic.inix. The Cotton Corporation of India Ltd. : Kapas Bhavan, Sector-10, Plot:3A- CVD, Belapur, Navi Mumbai-400 614 a) Nodal Officer: Shri N. Kirubanithi, Director (Finance) Tel : 022-2756 0143 Resi: 022-2748 1215 Fax : 022-2757 6069/ 2757 6083 Resi : 022-2623 3421 e-m: df@cotcorp.com b) CVO: Sri. Dinesh Chand Sagar Tel: 022-2757 4040 Cell : 09987844500 Fax: 022-2757 4030 e-m : cvo@cotcorp.com /headoffice@cotcorp.comx. Apparel Export Promotion Council: 15, NBCC Tower, Bhikaji Cama Place N D-110066 CVO : Tel : 0124-2730 5641, 2708 025 e-m: mdodwad@aepcindia.comxi. Ministry of Textiles : a) Nodal Grievance Officer : Shri Sujit Gulati, Jt.Secretary / Dir.(PG), Room : 232 , Udyog Bhawan, ND-110011 Tel : 011-2306 3192 e.m : ministryoftextiles.gov.in b) CVO : Smt.Monika S.Garg Tel : 011-2306 1450 Cell : 09650037555 Fax: 011-2306 2741 e-m: ms.garg@nic.in 295
  • c) Secretary : Tel: 011-2306 1338, 18/14 Fax - 011-2306 3711, 2306 3681 d) Thiru. Dayanidhi Maran, Minister Tel : 011-2306 1385, 2306 3779, 2379 3398 Fax : 011-2306 1575 ☛ See : Small Scale Industries (163)179. TOBACCO, CIGARETTES, CIGARS: Complaints against any personnel of the Board, Quality, Prices. Cost and authenticity of the imported cigars.Regulatory warning. Application of the Cigarette & Other Tobacco Products Act. i. District Health & Medical Officer : ☛ See: Health (84) ii. Tobacco Board : a). CVO: Dr. J. Suresh Babu, Lakshmi Puram, P.B : 322, G. T. Rd., Guntur - 522 004. A.P. Tel : 0863.2354 443, 2358399 Fax : 0863-2354232 b) Chairman: Sri. G. Kamala Vardhana Rao, IAS180. TOURISM: Duping and teasing of the foreign tourists; charging exorbitant prices; Management of hotels and other facilities run by the department.A.P i. AP Tourism Development Corporation: Complaints agains the personnel, functioning of the Haritha hotels and offices abroad. Complaints can be sent by SMS also. Tourism House, Himayatnagar, Hyd-500 063 Tel : 040-2326 2151, 52, 53 Fax: 2326 1801 e-m : info@aptdc.in MD: Sri. Sandeep Kumar Sultania, IAS Tel : 040-2326 2437 Fax : 2331 9886/2326 2420 e-m : mdaptdc@tourisminap.com ii. Managing Director A. P. Travel & Tourism Development Corprn. Ltd, Opp. BRK Bhavan, Tank Bund Rd. Hyd. Tel : 2345 3086/36 Fax:040-2345 4511 e-m: apttdc@satyam.net.in iii. Directorate of Tourism : Sri.Sabyasachi Ghosh, IAS Director,Dept. of Tourism A Block, 3rd Floor Secretariat, Hyd-500 063 Tel: 040-2345 2492, 2345 6717, 2345 0991 296
  • Fax: 040-2345 4966, 2345 0068 Tel/Fax: 040-2345 3109 e-m: info@aptourism.in / cot@aptourism.in www.aptourism.in iv. Dr. Jayesh Ranjan, IAS Secretary,Tourism D-Block, Floor:1, Room: 224 Tel: 040-2345 4384, 2341 2958, 2345 4966 Fax: 040-2345 6720 e-m : secy_trsm@ap.gov.in / aptourd@ap.nic.in / jayesh_ranjan@hotmail.com v. Minister for Tourism & Culture, Archaeology & Museums, Archives & Youth Services & Sports, NCC.: Sri.Vatti Vasant Kumar J Block Room:501A.P Scretariat, Hyd-22. Tel : 040-2345 4168 Resi : 2332 4003 e-m: min_trsm@ap.gov.in mintour@tourism.nic.in,National i India Tourism Development Corporation Ltd: Complaints about the hotels run by them all over the country. CVO: Sri. B L Meena, Scope Complex, Core-8, 6th Floor, 7, Lodhi Rd. N D-110 003 Tel: 011-2436 1690 Cell : 09958188227 Fax: 011-2436 4856 e-m: blmeena@theashokgroup.com ii. Dept. of Tourism: a) Director of Grievances: Shri Amitabh Kant, JS (Admn & PG), E-Room:119, Transport Bhawan, Sansad Marg ND-1.Tel : 2371 5717 Tel+ Fax : 011 2371 5084 e-m : amitabhk@nic.in b) CVO : Sri. Devesh Chaturvedi, Room:127,1, Parliament Street ND-110 001Tel: 011-2371 9608 Cell : 09868211320 Fax: 011-2371 0518 e-m : d.chaturvedi@nic.in iii. a) Shri Sultan Ahmed, Minister of State (Tourism) Tel : 2306 1650, 2465 1786, 2465 2786 b) M/s. Kumari Selja : Minister of Tourism, Housing & Urban Poverty Alleviation Tel : 2371 8310, 2371 7969, 2371 0431 Fax 2373 1506, 2649 4199, 2649 4652 e-m: mintour@tourism.nic.in 297
  • 181. TOWN & COUNTRY PLANNING, CONSTRUCTIONS : Irregularities & CorruptionA.P. i. Directorate of Town and Country Planning: a) Vigilance Officer & Jt. Director, 640 AC Guards, Hyd-500 004 Tel : 040-2332 3176 b) Regional Dy. Director of Town and Country Planning, 16-10-234/4, Near Annapurna Apartments, Old Malakpet, Hyd-500036 Tel : 040-2455 6067 Cell: 9866672762 ii. Sri B. Purushothama Reddy Director : Directorate of Town & Country Planning (DTCP) : 2nd Floor, Mithri Vihar, Ameerpet, Hyd-500 038 Tel : 040-2339 3151, 2784 Fax : 23313941 e-m : dtcp_hyd@rediffmail.com / Dir_T&CPlng@ap.gov.in website: dtcp.ap.gov.in iii. a). Spl. Secy. & CVO: Sri. P.K. Jha, IFS MA&UD Authority, Secretariat, Hyd-500 022 Tel:040- 2345 0622 Fax : 040-2345 0622 e.m: prlsecy_maud@ap.gov.in www.apind.gov.in ☛ See : Municipal Administration (121) & Urban Development (188)182. TRADE MARKS & PUBLICITY : Copying, duplication of trade marks; unfair trade practices, cartels, unreasonable prices & fraudulent publicity. i. Director General of Investigation and Registration, M.R.T.P: Travancore House, Kasturba Gandhi Marg, N D-110 001 ii. In case of fraud in Trade Marks : a) Registrar of Trade Marks, Sastri Bhawan, C.G.O. Building, 35, Hedos Rd. Chennai – 600 006. b) Registrar of Trade Marks, Okla Industrial Estate ND-110 020 iii. Monopolies & Restrictive Trade Practices Commission (MRTPC): Applies to private sector activities only. False or misleading statements or publicity, conducting any prize or contest 298
  • scheme solely with the intention of promoting sales, sub- standard goods, hoarding or destroying goods or services to raise the prices. The Commission can fine, impose jail sentence, and order compensation for the loss caused. Kota House, Shahjahan Rd. ND.Tel : 011-2338 5336 ☛ See : Advertising (2)183. TRANSPORT: ☛ See : Roads & Transport (155)184. TRAVEL : Unauthorised bookings, unconfirmed ticketing, wrong or false promises or collusion with transport companies (land, sea, air), unsafe arrangements by agents, etc. i. A.P. National Federation of Tours Operators of India/ Indian Association of Tour Operators (National boy of Tour Operators) 310, Padma Tower II, 22 Rajendra Place, ND-110 008 Tel : 011- 2575 0034, 2575 0034, 2575 4478, 2573 8803 Fax : 011- 2575 0028 e.m.: iato@airtelbroadband.in / iato@eth.net / iato@nda.vsnl.net.in www.iato.in Sri. Gour Kanjilal, Exe. Director : Tel : 2575 0034, 2573 8803 ii. Travel Agents Federation of India: 509,”The Avenue”, International Airport Rd. Opp Hotel Leela, Andheri (East), Mumbai-400 059 Tel:022-2839 1111, 2839 2222 Fax : 022-2825 5050 e.m:tafiap@gmail.com Exe. Secretary General : Ext : 15 e.m: bharathan@tafi.in iii. The Travel Agents Association of India (TAAI): a) 1. Hon.Secretary: Mr. Ajay Kumar Ramidi M/s Lorven Tours & Travels, 3-6-462/9, 2nd Floor, Street:5, Himayatnagar Hyd-500 029 Tel : 040. 6636 1111 e.m : ajay@lorventravels.com 2. Chairperson : Mr. Imtiaz Qureshi: M/s. Viceroy Travels Private Ltd. 11-5-338, Red Hills, Hyd-500 004 Tel : 040. 23393637 e.m:viceroy_travels@hotmail.com b) TAAI : 1.Sec. General, 2-D Lawrence and Mayo House, 276, Dr. D.N.Rd, Fort, Mumbai-400 001.Tel: 022-2207 4022 / 8184 Fax: 022-4083 6767 e-m: taai@taai.in / 299
  • taai@hathway.com 2. Sri. Satish Vaghela M/s. Geeta Bhgat 3. Technology Committee: Sri. R. Sunil Kumar Tel: 91.140-2718 6018, 9062, 2772 1251 Fax: 91.40.2781 4666 Cell: 98480 24445 // Reliance HP:40-31010304 e-m : suniltaai@rediffmail.com iv. United Federation of Travel Agents’Associations (UFTAA): a). A.P. President: Sri. C.V. Prasad, M.D., Travel Express Secretariat e-m : secretariat@uftaa.org International : b). 19, avenue des Castelans - Entrée C, MC-98000 Monaco Tel : +377 92 05 28 29 Fax : +377 92 05 29 87 e-m: uftaa@uftaa.org 1. Chairman: William Tan e-m : william.tan@natas.travel. 2. Dy.CEO: Mr. Nicoll Chome e-m: nchome@uftaa.org v. Complaints can be addressed to the air companies also. ☛ See : Air Companies (6) vi. District Consumer Grievance Redressal Forum: For compensation against loss or damage incurred due to mismanagement. ☛ See : Consumer (43) vii. To prosecute for cheating and fraud. ☛ See : Police (135) ☛ See Airports (7) viii. World Travel & WTTC India Initiative: A-228, Sushant Lok, Phase I, Gurgaon Haryana - 122 002 Tel: 124 426 1874, 426 1874 Fax : 124 426 1875 e-m: wttcii@gmail.comInternational i. Tourism Council : 1-2 Queen Victoria Terrace, Sovereign Court London E1W 3HA United Kingdom Tel: +44 (0)870 727 9882, +44 (0)20 7481 8007 Fax: +44 (0)870 728 9882,+44 (0)20 7488 1008 e-m : enquiries@wttc.org185. TRIBAL WELFAREA.P. i. A P Scheduled Tribes Co-operative Finance Corporation: www.aptribes.gov.in 300
  • ii. Girijan Co-operative Corporation Ltd : www.aptribes.gov.in iii. Office of the Chief Engineer, Tribal Welfare : Website : www.apts.gov.in iv. Commissionerate of Tribal Welfare : e-m : aptribes.gov.in v. Dr. A. Vidyasagar, IAS Principal Sec.Tribal Welfare D- Block, Ground Floor, Room:146A Secretariat, Hyd-500 022 Tel : 040-2345 2023 Fax: 2345 0611 e-m : prlsecy_twd@ap.gov.in vi. Sri. P. Balaraju, Minister for Tribal Welfare D Block Ground Floor Room : 115 Tel : 040-2345 3231 / 2345 0328 Resi : 040-2339 3696National i. Tribal Coop. Mktg.Development Fed. of India: CVO : NCUI Building, 2-floor, 3, Siri Iinstitutional Area, Khelgaon ND-110 016 Tel: 011-2696 8247, 2696 8279 Fax : 011-2696 8247 e-m: trifed@nda.vsnl.net.in ii. Ministry of Tribal Affairs: a). Dr. Bachittar Singh, Nodal Grievance Officer, Director of Grievances & CVO : Room : 741, A-Wing,7th Floor, Shastri Bhawan Nd-110 001 Tel/Fax : 011-2307 3817 Cell : 09868993582 Fax : 011-2307 0489 e-m: bsingh@nic.in ☛ See : Minorities (119) ☛ See : Social welfare (164) ☛ See : Panchayati Raj ☛ See : Rural Development186. TRUSTS, FOUNDATIONS : Complaints against occupation of trust properties, mismanagement. ☛ See : Religious Endowments (153) ☛ See : NGOs (125)187. Universities: Their academic excellence can be socially audited by knowing their annual research publications in national and international journals, patents, etc. Search committees for the appointment of vice-chancellors, other appointments by the V.C. and the Governing Boards and political nominations could be enquired 301
  • into so as to make the functioning accountable and transparent, while being, at the same time, autonomous. Fake certificatesA.P. i. University of Hyd : CVO: Sri. B Pandu Reddy, University Campus, Hyd-500 046 Tel : 040.2301 0370, 2313 2200 Fax: 040. 2301 0145 e-m: fo@uohyd.ernet.in ii. Osmania University: V.C.:Sri. D.N. Reddy Tel: 040-2709 8048 Fax 040-2709 8003 Cell: 2768 2364, 2709 9020 e-m: vc@osmania.ac.in www.osmaniauniversity.ac.in iii. Maulana Azad National Urdu University (MANUU): Nodal Officer: Prof. P.F. Rahman, Director , UGC Academic Staff College iv. English & Foreign Languages University (EFLU) : M/s. Mallikarjuna Lata, First Finance Officer, Hyd-500 007 Cell : 9445390647 e-m : mallikarjunaL@cag.gov.in v. Potti Sreeramulu Telugu University : Registrar, Lalitha Kala Kshetram Public Gardens Hyd - 500 004 Tel : 040-2323 0435 vi. Indira Gandhi National Open University Regional Centre: Reg.Director: Plot: 207, Kavuri Hills, Phase-II, Jubilee Hills Hyd-500 033 Fax : 040-4026 6759 e.m : rchyderabad@ignou.ac.in, hyd2_ignourch@sancharnet.in Website:http://ignouhyd.ap.nic.in vii. Sri. R. P. Watal, Secretary, Institutional Finance, Finance Dept.,GOAP, Hyd.Tel: 2345 3027 Resi:2335 0362 viii. A.P. State Council for Higher Education : One can obtain information on the quality of the selection made by the Committee for the appointment of professors, ☛ See : Higher Education, Institutions (85) ix. Principal Secretary : e-m: prisecy_he_edn@ap.gov.in ☛ See : Higher Education (85) 302
  • x. Complaint against Vice Chancellor : ☛ See : Higher Education (113) xi. The Governor : Complaints can be addressed on ll matters. ☛ See Governor (82) xii. The University Grants Commission: Southern Regional Office: 5-9-194 C.A.L. Hyd. Dr. S. Jelani Tel : 2320 4735. Fax : 2320 4734 Resi : 2709 0316National i. Indira Gandhi National Open University: Complaints : Non- receipt of Study Material & Assignments Examination, datasheet, grade cards, provisional certificates a) Registrar, MPDD: e-m : mpdd@ignou.ac.in b) Registrar SED Division.e-m : sed@ignou.ac.in c) CVO : Mr. U. S. Tolia, Room : 21, Block-13, Maidan Garhi Nd-110068 Tel: 011-2953 4151Cell: 09818191319 Fax: 011-2953 4151e-m: vigilance@ignou.ac.in ii. Jawaharlal Nehru University, CVO : Prof.Binod Khadria, R.n. 219, SSS-II, New Mehrauli Rd, N.D-110067 Tel : 26704 417 Fax : 2670 4192 iii. The University Grants Commission : Bahadur Shah Zafar Marg, ND-110 002 Tel : 2323 9627, 2323 7143, 2323 2701 Res. 2307 0162, 2307 0163 Fax : 2323 1797, 2323 2783, 2323 9659, 2323 1814 webmaster@ugc.ac.in / http://www.ugc.ac.in a) CVO: Dr.P. Prakash Tel : 011-2323 1814 Fax : 011-2323 5729 e-m: pprakash@ugc.ac.in b) Prof. Vedaprakash, Chairman Room:101 Tel: Extn.101 e-m : skthorat@ugc.ac.in iv. Complaints to the Central government, from whom they receive grants a) Sri. R.P. Sisodia, Director (UGC) Ministry of H.R.D. Tel: 011-2338 4245Fax: 011-2338 1355 e.m: rpsisodia.edu@nic.in b) Bureau of University & Higher Education and Minority Education. Sri. Anant Kumar Singh, Jt. Secretary 303
  • Tel : 011-2338 7648, 2338 1355 e-m: anant.edu@nic.in v. Association of Indian Universities: a) Chief Vigilance Office : 16, Kotla Rd. AIU House, ND-110 002. b) President/ Secretary: Tel: 011-2323 0059; 2323 2429; 2323 2305 Fax : 011- 2323 2131 e-m: info@aiuweb.org188. URBAN DEVELOPMENT : Complaints against the functioining of the municipalities and corporationsA.P. i. Mission for the Elimination of Poverty in the Municipal Areas (MEPMA): Problems of the urban poor and functioning of the social welfare programmes for them. ☛ See : Poverty (139) ii. Directorate of Town & Country Planning: ☛ See: Town & Country Planning (181) iii. Director of Municipal Administration : ☛ See : Municipal Administration (121) iv. AP Urban Financial Infrastructure Development Coproration : Sri.Chandan Mitra, IAS MD : Tel : 040-2343 5500 Fax : 040-2330 1025 v. Jawaharlal Nehru National Urban Renewal Mission (Jn URM) : a) Sri G. Srinivasa Rao, Under Secretary, (Jn-URM) Tel : 2306 1519 (ext.2985) e-m: usjnnurm-mhupa@nic.in b) Shri D. S. Negi OSD (JNNURM) Tel: 2306 1692 e-m : dnbo-muepa@nic.in c) Dr. P.K. Mohanty, AS (Jn-URM) & Mission Director Tel : 2306 1419, 2412 1208 Fax: 2306 1420 Cell : 9818419942 e-m: js_jnnurm@nic.in ☛ See : Minister for Municipal Administration (121) & Urban Development (188)National i. National Institute of Urban Affairs, CVO : Sri. V.K.Dhar, 304
  • Core-4B, India Habitat Centre, Lodhi Rd. N.D. Tel : 2301 5657, 23011 510 ii. Jawaharlal Nehru National Urban Renewal Mission (Jn NURM) : a) Sri. N. Venugopalan, Dy. Secretary (JNURM-II) Room:237-C Tel:2306 2425 Resi: 2412 2487 e-m : ds_nn_mud@nic.in b) Sri. Sanjay Kumar Director (NURM-I) Room: 340-C, Tel : 2306 2194 Resi: 0120-4569277 e.m : dir-jnnurm-mud@nic.in iii. Ministry of Urban Development & Elimination of Poverty: On implementation of poverty alleviation schemes, urban community development, etc. a). Nodal Grievance Officer : Ms Aditi S Ray, Economic Advisor, Nirman Bhavan Maulana Azad Rd. ND-011 Tel : 2306 2309 Fax : 2306 1397 e-m : directorgrievance.ud@gmail.com b). CVO: Sh R C Mishra Tel : 011-2306 1787 Cell : 09818698982 Fax : 011-2306 1061 e-m : rcmishra.office@gmail.com c) Minister : Sri. Kamal Nath iv. Sri Sharad Yadav, Chairperson, Standing Committee on Urban Development, 15th Lok Sabha, Lok Sabha Secretariat, ND-110001 ☛ See : Parliament (130)189. VIGILANCE & ENFORCEMENT & VIGILANCE COMMISSIONERSA.P. i. Vigilance & Enforcement Dept. : There are 16 regional offices. They will shortly have the functions of a police station i.e. to receive complaints and directly enforce all provisions of the Indian Penal code and the Indian Criminal Procedural Code, like any police station. Otherwise, at present, it does not enforce, though its investigating functions are powerful; it only reports the results of investigation to various departments and to the government. The proceedings and 305
  • the results of their investigations could be obtained under Right to Inofrmation Act, 2007. a) Dist. Vig & Enf Officer: 9th Floor, B.R.K.Bhawan, Govt. Offices Complex, Tank Bund Rd.Hyd-29. Tel : 2322 0350. Fax: 2322 1917 e-m : director_ve@ap.gov.in b) Sri K.V.R.N. Reddy,IPS Director,IGP, (Vigilance & Enforcement) Tel : 040-2322 0985 Tel : 040-23221917 e-m : director_ve@ap.gov.in c) Smt Bhavana Saxena, IPS DIGP, (Vigilance & Enforcement) Dept. GAD.’G’ Block, A.P. Secretariat Hyd - 022 Tel : 040-2322 4642 Fax : 040-2322 4642 e-m : vehqrs@ap.nic.in d) Sri. S.A. Huda,IPS, Addl. D.G. Tel: 2322 0980 e) Sri V. Dinesh Reddy IPS D.G., Vigilance &Enforcement C-Block A.P. Secretariat Tel: 040-2322 8666 Fax : 040-2322 1917 or 9th floor, B.R.K.R. Bhavan, Lower Tank Bund-500 029 Tel: 040- 2322 3666 2474 5132/5005 e-m: vehqrs@ap.nic.inii. A.P. Vigilance Commissioner : He is appointed by the Governor on the advice of the Government. The Commission has the same degree of independence and autonomy as the Andhra Pradesh Public Service Commission, even though the recommendations of the Commission are advisory in nature. S/he directs and supervises vigilance and anti-corruption work within the State. Only those complaints alleging corruption against officials and organizations within the jurisdiction of commission will be got investigated through the ACB or the CVO / VO of the organization concerned. Complaints on any state level public servant – Non-Gazetted, Gazetted and All-India services from government departments, corporations and local bodies for corruption, mis-use of funds. However, enquiries can be carried out against the All-India cadre, only after consultation with the Chief Secretary, under intimation to the General 306
  • Administration department (GAD) and the department of thesecretariat concerned. The Criminal misconduct in thedischarge of official duties is defined under the provisionsof the Prevention of Corruption Act, 1988 (CentralAct No.49of 1988).Online complaints are also registered. You can help thepeople working there to lay trap and capture the corrupt‘red-handed. If you insist, they can keep your nameconfidential, while benefiting from your information. You canprovide information about the possession of assetsdisproportionate to the normal income of a public servant.It operates through the appointment of Chief VigilanceOfficers in the Secretariat departments and Vigilance Officersin the Directorates, Public Enterprises and AutonomousBodies. The Chief Vigilance Officer may not be lower thanthe rank of a Deputy Secretary to Govt., and the VigilanceOfficer shall be selected from among the senior officers ofthe department.These vigilance and disciplinary matters areseparated from other service matters and are centralized inVigilance Sections or Divisions to work under the jurisdictionof the Commissioner. In each district, the district collector isthe district vigilance officer. The Commissioner can causeProsecution in a Court of Law, enquiries by the Tribunal forDisciplinary Proceedings in respect of all Gazetted Officersexcept All-India Services Officers, enquiries by theCommissioners for departmental Inquiry, etc.Depending on the volume of work, all matters relating tocorruption, criminal misconduct and misappropriation wouldbe dealt with exclusively by the Assistant Secretaries in theSecretariat and supervisory officers in the Directorates etc.,who, in turn, report to the Chief Vigilance Officer. He submitsan annual report to the Assembly and the government, inturn, has to present an Action Taken Report to the sameAssembly. However, if the Government wants to deviate fromthe advice of the Commission, then, the case has to becirculated to the Chief Minister through the Chief Secretary 307
  • as contemplated in the Business Rules. At each one of the stages, what has happened could be found under the RTI Act. The Commissioner is taking suo motu action of investigating on any matter that comes to his notice. a) Sri N. Siva Sankar, IAS, Secretary to Vigilance Commissioner. b) Sri N. Krishna, IAS Secretary to Vigilance Commissoner Tel : 040-23454648 www.gad.ap.gov.in c) AP Vigilance Commissioner : Sri. K. Swaminathan, GAD, North Wing,’H’ Block, 1st floor, A.P. Secretariat Hyd-500 022 Tel : 040-2345 3765, 2340 2334 Fax : 040-2345 0084 e-m : vc@ap.gov.in www.apvc.ap.nic.in ii. NGO : Vigilance Study Circle, Hyderabad : It is to spread Vigilance awareness and develop the knowledge and skills of Vigilance Professionals. They will endeavour to strengthen the hands of CVC in combating the ever increasing corruption. They can, if approached and willing, exercise peer-pressure on the vigilance officers and also guide the complainant C/O. AAPSS, Plot No. D-38, Road No.7 Raghavendra Nagar, Opp. National Police Academy, NPA, Shivrampally, Hyderabad - 500 052 Mr. A. Shyam Prasad, Secretary, Cell : 9393603385/ 09346604664 Tel : 2401 6831, 2401 6831 Fax : 2401 6831 e.m : info@vsc-india.orgNational i. Central Vigilance Commission (CVC) : This office is established in 1964, especially to attend to the complaints against the higher officials, as recommended by the Santhanam committee. The Commission is a statutory apex body empowered to enquire or cause inquiries to be conducted in to offences alleged to have been committed under the Prevention of Corruption Act, 1988 by certain categories of public servants. The following categories of public servants come within the advisory jurisdiction of the 308
  • Commission: (a) Group “A” officers of the CentralGovernment (b) such level of officers of the corporationsestablished by any Central Act, Government companies,societies and other local authorities, owned or controlled bythe Central Government. S/He remains in contact with ChiefVigilance Officers of all major departments, corporations,banks, etc. who are appointed after consulting him. TheCommission, if provided with authentic information by theinformer, can ask the CBI or the Income-Tax department toraid and catch the culprit. It is the official supervisory bodyof both the Central Bureau of Investigations (CBI) andEnforcement Directorate. You can also help them to lay trapand catch the corrupt officer red-handed. If requested, yourname will not be revealed as complainant so that no revengeis taken by the accused officer. There is a Govt. of IndiaResolution on Public Interest Disclosures & Protection ofInformer under which the CVC is authorized to receivewritten complaints from any officer disclosing or allegingcorruption or misuse of office which comes to his knowledge.Such a patriotic officer, called ‘whistle blower’ is fullyprotected, if he follows the procedure carefully. The CVCcan recommend prosecution and appropriate action.Satarkta Bhawan, Block ‘A’, GPO Complex, INA,ND- 110 023. Tel: EPABX: 24651001 (8 lines)011.24651001/8 Fax : 2461 8213, 2461 8891, 2465 1010,2469 3589, 2461 6286 e-m: vigilance@nic.inWeb site:cvc.nic.ina) Complaints by SMS to Tel: 9223174440 or to 1964b) E-mail complainants : vigilance@nic.in Website:cvc.nic.inc) Through Portal : Vig-Eye you can send video and audio information as proof.d) Sri S. K. Goel D.G. :Tel : 011. 2611 5722, 2611 5 722 e-m : dgvig@cbec.gov.ine) Vigilance Commissioner : Sri. R. Sri Kumar C-I/31, Bapanagar ND. Tel: 2465 1023, 2338 2700 e-m: vc1@cvc.delhi.nic.in 309
  • f) Vigilance Commissioner: Smt. Ranjana Kumar C-ii/185, Chankya Puri ND. Tel : 2461 8390, 2688 8392 e-m : vc2@cvc.delhi.nic.in g) Sri P. M. Pillai, OSD Tel : 24651 013 All matters pertaining to appointment of CVOs & Vigilance Clearance. h) Chief Vigilance Commissioner : Sri Pradeep Kumar, Tel : 011.2465 1020, 2465 1020, 2338 9337, 2338 9337 e-m : cvc@alpha.nic.in i) Chief Vigilance Officer (CVO) in the office of the Chief Vigilance Commission: Smt Shalini Darbari Tel : 011-2465 1001-08, 2465 1018 Fax : 011-2465 1010190. WATER : URBAN & RURAL : Drinking water. Irregular connections, corruption and wastage. Violations of Water, Land And Trees Act (WALTA).A.P : i. Hyd.Metro Water Supply & Sewerage Board (HMWSSB): Khairatabad, Hyd- 500 004 Tel: 6666 9000 (14 lines) 66872222 (10 lines) Fax: 339 4610/ 2331 4022 e-m:md@hyderabadwater.gov.in/hmwsb@ap.nic.in/ mdpa@hyderabadwater.gov.in a) Metro Customer Care Center Tel : 155313 b) Control Room, Secunderabad Tel : 2784 3730 c) Water Complaint Cell Tel: 2339 2332/3113; MCC : Tel : 1916 d) Water Pollution : Technical Director (M. Satyanarayana) Cell: 9848034749 e) Sewerage Complaint Cell Tel: 2330 7328 f) Information about Lok Adalat (water disputes) Tel : 5551 9052 g) Vigilance : The Board has appointed 12 ex-military officials as vigilance officers. 1. Special Police officers 2.Vigilance officer : Lt. col. (Rtd). Y. Sivasankara Rao 3. Vigilance officer: Col (Rtd.) K.L. Rao h) Sri M. Yella Swamy, G.M. (Engg.), Quality Control & Vigilance: Goshamahal Tel : 6666 9000, 6687 2222, 6551 310
  • 1050 to 65511055, 2344 6932 Cell:90320 00338 Fax : 040-2344 2855, 6666 4733 e-m : md@hyderabadwater.gov.in i) Exec.Director: Sri K Ashok Reddy Tel: 2344 2822 Ext.400Cell : 98480 99348 Fax: 2344 2855 e-m: ed@hyderabadwater.gov.in j) M.D.: Sri. M. Jagadeeshwar, IAS Tel: 040-2344 2844, 2339 4610, 6651 2000 Fax:040-2344 2855 e.m: md@hyderabadwater.gov.in Smt. K Lakshmi, PA to MD Cell : 90320 00734 k) Chairman of the Board: ☛ See : Chief Minister (25) ☛ See : Chief Minister (25)ii. Water & Land Management Research and Training Institute: Dr. K. Thirupataiah, DG, Tel : 040-2401 5282, 2353 4308 Fax : 2401 6661iii. AP Water resources Development Cooperation: Smt. S. Padmaja, IRS MD & Jt. Secretary, Irrigation & CAD Dept. Tel : 040-2345 4327 Fax : 040-25504 545iv. Drilling of Bores under WALTA : a). Tehsildar (MRO) of the mandal b). Complaints against the Tehsildar : ☛ See : Collector (35)v. A.P. Ground Water: Sri.B.M. Murali Krishna Rao, Director Tel : 040-2322 3220 Fax : 040-2322 5602 e-m: apsgwd@sify.comvi. National Hydrology Programme : Sri.Y.V Chalam, S.E. Tel : 040-2330 1972, 2797 2848 Fax: 040-2337 8907 e-m : paseaphyd@rediffmail.comvii. Minister for Major & Medium Irrigation, A.P. Water Resources Development Corporation Sri. Sudarshan Reddy, J Block, Room: 201,2nd Floor. Tel : 040-2345 4715, 2345 1488 311
  • National i. National Water Development Agency, CVO: Sri. R.K. Jain,18-20, Community Centre, Saket, ND-110017 Tel : 011-26852735 Cell : 09868847750 Fax : 011-26960841 e-m : cehqnwda@rediffmail.com ii. National Institute of Hydrology, CVO: Dr. R P Pandey, Jalvigyan Bhawan, Roorkee-247667(UP) Tel : 01332-27622 Cell: 09412160391 Fax: 01332-276220 e-m: rpp@nih.ernet.in iii. Flood Management Planning : Director, Room : 828 (N), Sewa Bhawan, R.K. Puram, N.D.-66 Tel : 2616 8258 iv. Central Water Commission: Chief Engineer, Flood Management, Room: 801 (N), Tel: 26102112 Address as above. v. Central Ground Water Agency: A-2,W-3 Curzon Rd. Barracks Kasturba Gandhi Marg ND-110 001 http://www.cgwber.nic.in Member Secretary : Tel : 011-2338 5620, 2338 7582 Fax : 011. 2338 8310 e.m:cgwb@vsnl.com vi. Chairman,Central Ground WaterBoard: CGO Complex NH-IV, Faridabad, Haryana-121001 Tel : 0129-241-3321, 241-9073, 241-9074 Fax : 011.2338 8310 e.m.cgwb@ren02.nic.in vii. Inland Waterways Authority of India Ltd : CVO : Sri. Pradeep Kumar A-13, Sector-1, Noida-201 301 U.P. Tel : 2544036 Fax : 2521764 e-m : kumarpradeepias@gmail.com viii. Ministry of Rural Development : a) Nodal Grievance Officer & CVO : Drinking Water Supply: Shri.J.S.Mathur, Jt.Secretary (Admin), Paryavaran Bhawan,12th floor, CGO Complex, Lodhi Rd.ND-110 003 Tel : 2436 2705 e-m: jstsc@ nic.in b) Sri Kumar Alok, Dy. Secretary Tel : 4364518 Resi : 6886594 e-m: alotkumar05@hotmail.com 312
  • ix Ministry of Water Resources : a) Nodal Grievance Officer : Shri. Khatchin Langel, Director (Public/Staff Griev.)Room:623, 6th Floor, Shram Shakti Bhawan, Rafi Marg, ND-01 Tel: 2371 4734 Fax : 011- 2371 0343 e-m: dscoord-mowr@nic.in / jsadm@mowr.nic.in b) Shri Srikanta Panda, Director (IT): 421 Tel : 011-2371 1988 Fax : 011-23710253 e-m : dirit-mowr@nic.in: Website:mowr.gov.in c) CVO: Sri. Sudhir Garg Room:403 Tel: 011-2371 0343, 2307 4284 Fax : 011-2371 0343 e-m: js_mowr@nic.in d) Minister of Water Resources : Sri. Salman Khurshid: e-m: minister-mowr@nic.in ☛ See : Irrigation (101) ☛ See : Land (109)191.WEIGHTS & MEASURES : In each state, the Controller of Legal Metrology is in charge of implementing Standards of Weights and Measures Act, 1976. Weight, quantities and content of packaged commodities; Maximum Retail Price (MRP) violations; all cheating in weighing, measuring; complicity of inspectors; tampering with Taxi, Auto Meters and other malpractices.A.P. i. Complaints against auto-drivers whose auto-meters are tampered : Tel : 2761 2170, 2761 3667, 2761 2706, 2750 8367 ii. a) Legal Metrology : Assistant Controller (Flying Squad) Tel: 2761 2706 b) Legal Metrology : Asst.Contlr, P-159, Prashanthinagar, 5-36/105, Kukatpally, Hyd-37 Tel: 2307 9778 c) Asst. Contlr,16-2-58 Hq., 111, Akbar bagh, Hyd. Tel : 2455 0450 d) Asst. Contlr, for R.R. District, 16-2-751/a/31/D, Rd.4,Malakpet, Hyd-36 Tel: 2416 1785 e-m: apclm@ap.nic.in 313
  • e) Controller & Inspector General: Legal Metrology Dept. Sri S.A Huda,IPS Controller of Legal Metrology, 209 PWD Building, Gandhi.Nagar, Hyd-500 380 Tel : 2761 2170, 2750 8367 Resi: 2763 6606 Fax : 2761 3667 040-27613667 www.apcolm.gov.in iii. Bureau of Indian Standards : ☛ See Quality (147) iv. Minister for Civil Supplies, Food & Consumer Affairs, Legal Metrology & Legislative Affairs : ☛ See Civil Supplies (32) ☛ See : Quality (147) ☛ See : Consumer (43)192. WOMEN Domestic and public Violence; loss of basic human rights. complaints relating to domestic violence, harassment, dowry, torture, desertion, bigamy, rape, refusal to register FIR, cruelty by husband, deprivation, gender discrimination and sexual harassment at work place.A.P i. Helpline Women : 1091; Crime Stopper: 1090 ii. Complaints through website : www.pwdvhyd.ap.nic.in iii. Mahila Police Station: Smt. S. Jyothi Laxmi Inspector of Police Tel: 2785-2555, 2785 3508 Cell: 9490616-181 iv. Hyderabad & R.R Dist. Women Protection Cell,DGP Office; Opp : Ravindra Bharathi, Lakdi ka Pool, Hyd-500 004 Tel : 2324 0663 Addl. Commissioner (Crimes), City Police : Sri Umapathi ☛ See : Police (135) v. Complain for Suo motu action by the district I.C.D.S./ C.D.P.O./ P.D. of Women & Child Development Ministry or the district collector vi. A.P. Legal Services Authority : Secretary : Sri. Sitarama Awadhani ☛ See : Legal Remedies (110) vii. Marriages of Minority Girls ☛ See : AP State Wakf Board (65 i) viii. A.P. Women’s Commission : Buddha Bhavan IInd floor, Near Boats Club, Tank-Bund, Hyd - 500 003. Tel : 040-2754 2017, 2754 0414, Fax : 040-2754 2017 314
  • a) Smt. P. Sandhya, Secretary to Commission Tel : 040-2754 2017 Fax : 040-2754 2017 Cell : 9440685505 b) Smt. Sk. Rasul Bee, Section Officer Cell : 9440685504 c) Smt. D.R.B. Kumari, Section Officer Cell : 9440685503 d) Members: vacant e) Chairperson : vacant. ix. State Human Rights Commission: ☛ See : Human Rights (91) x. NGOs : a) AP Women’s Network : 040-2701 4394 b) Bhumika Helpline : Toll free No. 1800 425 2908. Tel : 2766 0173/ 2760 5316 Web : bhumikahelpline.blogspot-com, www.bhumika.org c) Pragatiseela Mahila Sangham: M/s Sandhya, President Tel : 98490 18471 d) Ankuram : M/s. Suneetha Tel : 2701 7464 e) Sannihita: Ms.V. Usha Rani Cell : 92465 73978 9346901441 e-m: sannihitaindia@yahoo.com/ ushajayaprada@gmail.com f) Roshini Helpline: 040-6620 2000 g) Asmitha Resource Centre for Women: 040.2773 3251 h) Shaheens Woemn’s Organisation: Tel:040-2438 6994 i). RDS: Short Stay Home:12-13-354, Street:2, Lane : 7, Tarnaka,Secunderabad-500 017 Tel: 040-27018042 Cell- 9949422440, 9948077847 e-m: rdstnkhyd@yahoo.co.inNational i. National Commission for Women : 4, Deen Dayal Upadhayaya Marg, ND-110 002. Tel : 011-2323 7166, 2323 4918, 2323 6988 Fax: 011 2323 6154/ 2323 6270 e-m: ncw@nic.in a) Cells of NCW: 1.Complaints Cell: Tel: 011-2321 9750 e-m : complaintcell-ncw@nic.in 2.Research & Study Cell 315
  • Tel : 2323 9657 e-m: sro-ncw@nic.in 3. Legal Cell Tel:2321 3485 e-m: lo-ncw@nic.in; 4. RTI Cell Tel : 2323 1222 e-m : rticell-ncw@nic.in 5. NRI Cell Tel : 2323 1222 e-m: nricell-ncw@nic.in b) Member Secretary: Ms. Zohra Chatterji Tel : 2323 6271, 2322 2372 e-m: ms-ncw@nic.in c) Member: Ms.Yasmin Abrar Tel : 2323 7240, 2301 2829 Cell : 9810855561 e- m : yasmeen.abrar@nic.in d) Member: Ms. Wansuk Syiem Tel: 2323 6203 e-m: wansuk.syiem@nic.in e) Chairperson: Dr.Girija Vyas Tel: 2323 6204, 2323 0785, 2323 6270, 2338 3887 e-m: chairperson-ncw@nic.in f) Corruption within the Commission : CVO: Ms. Vijayamurthy Tel: 011-2323 6110, 2464 6851 Fax : 011-2323 6154 e-m: mahila@alfa.nic.inii. Sada-e-Haq : A Forum for Peace and communal harmony: To facilitate divorce process for Muslim women under “Qula” as sanctioned by the Qu’ran and Hadith. Muslim women can seek its help for informing themselves about ‘dos and don’ts with muslim men. Clarifications about Marriages, customs and traditions. 76-A/1 Main Market Okhla village, Jamia nagar, ND-25. Tel : 011.2631 4784 Fax : 2632 2991. e-m: mplindia@vsnl.net a) Sri. Hazrat Maulana Syed Mohammed Rabe Hasani Nadwi, President: Darul uloom Nadwatul Ulema: PB: 93 Lucknow-226007.U.P. Tel : 522-2382 681 Resi : 2229 174 / 2740151 Fax : 2330 020 b) Gen. Secretary: Sri. Hazrat Maulana Syed Nizamuddin: Imarat-e-shariah, Phulwari Shareef, Patna-801505. Bihar. Tel : 0612-2251 351/2257 968 Resi:. 2251 508 Fax : 2251 280iii. All India Shia Personal Law Board, Lucknow: ☛ See Endowments, Religious (65) 316
  • iv. All-India Sunni Board v. Personal Law Board, Women: Shaista Amber, 590, Near SGPGI, Rae Bareilly, Rd. Lucknow-25 Cell: 9336150708, 9336605153 e-m: reach.4shaista@gmail.com vi. NGO : Lawyers Collective : 63/2 FF Masjid Rd. Jangpura Ext. ND-110 014 Tel : 2432 1102 / 2431 6925 Fax : 2432 1101 e-m : wri@justice.com vii. Parliamentary Committee for Empowerment of Women: On any anomalies in the functioning of the government in issues related to women, including complaints against the National Commission for women. It is a committee nominated by the Speaker, Lok Sabha and chairman, Rajya Sabha. ☛ See : Parliament (130) ☛ See : Minorities (119) ☛ See : Endowments, Religions (65)193.193 WOMEN DEVELOPMENT AND CHILD WELFARE MINISTRY : Women, Child, Disabled persons & Senior Citizens, Juvenile Correction www.wdcw.ap.nic.inA.P i. a) Smt.S.Kumara Devi Dy. Director, Cell : 9000013602 Tel: 040-2461 9048 b) Sri. K.V. Ramana, IAS, Director ☛ See : Senior citizens (161.ie) ii. Directorate of Women Development & Child Welfare: Smt Anita Rajendra, IAS Director Tel: 040-2373 2587 e-m : wdcwdept@rediffmail.com iii. Smt. M.Chaya Ratan, IAS.Spl. Chief Secretary, Dept for WCD & SC Room: 211 L-Block, Floor:2, A.P. Secretariat, Hyd-22 Tel: 2345 6852 ext. 2274 Fax: 23450 008 e-m: chayaratan@ap.gov.in iv. Smt. V. Sunitha Laxma Reddy, Minister for Indira Kranthi Patham, Pensions, Self Help Groups & Women Development, Child Welfare & Disabled Welfare, Juvenile 317
  • Welfare: K Block Room:257 Tel: 040-2345 7144, 2345 0812 Resi : 2760 7788National a). Nodal Public Grievance Officer : a) Shri A.P. Shrivastava, Dy Secretary (PG), Room: 305, B Wing, Shastri Bhawan, ND-110 001 Tel: 2338 5192 e-m : ap.srivastava@nic.in/ secy.wcd@nic.in b) CVO: Dr. Shree Ranjan, Room:615, A-Wing, Tel : 2338 7683,2465 2500 Fax : 011-2307 0479 c) Mr. O.P.Srohe, Dir. (Monitoring) Tel: 011-23362519 e-m : op.srohe@nic.in d) Mr. D.K. Sikri, Secretary Tel:011-2338 1495, 2338 3586 e-m : secy.wcd@nic.in e). Smt.Krishna Tirath, Minister of State, (Independent Charge) Tel : 011-2307 4052, 2307 4053, 2307 4054, 2465 4849, 2465 4667, 2461 6466194. WORLD BANK : World Bank’s Inspection Panel. Any directly affected individual can write complaining how a project financed by the World Bank would adversely affect him/them. You should also write where you think that there is misuse of funds, corruption and manipulation contrary to the commitments taken by the fund-receiving authority, usually the state and Central governments.National Mr. Joseph Stein Lane, Lodi Estate, ND. www.worldbank.org www.worldbank.org/inInternational World bank,1818, H Street , NW, Washigton DC ,20433, USA. Tel : 001-202/ 477 6391/ 473-1000 Fax: +1-202/477-6391 Anti-Corruption Hotline:Report allegations of fraud & corruption involving World Bank Group-financed operations, supported activities, or staff Tel: 1 (800) 831-0463Fax: (202) 522-7140 e-m:investigations_hotline@worldbank.org www.inspectionpanel.org 318
  • 195. YOUTH : Misuse of funds meant for youth programmes, misuse of sports facilities and materials. Problems in traveling, visas, passports, job opportunities. Functioning of youth clubs, N.Y.K., youth hostelsA.P i. AP Sports School : a) Special officer, Sri. Kotturu Narasaiah, Hakimpet, Shamirpet Village, Mandal, Shamirpet R.R. Dt. Tel : 08418-201058 e-m: knarasaiahsport@gmail.com/ knarasaiahsport@hotmail.com/ knarasaiahsport @yahoo.co.in b) Sri Mukesh Kumar Meena, IAS Director Tel : 040-2324 0247 ii. Sports Authority of AP: Lal Bahadur Stadium,Hyd-500 001 e-m: sportsap@rediffmail.com a) Sri Sashibhusan Kumar, IAS. VC & MD, SAAP Tel : 40. 2324 0247 b) Chairman Tel : 40- 2324 1749, 2324 4018 Fax : 40- 2324 3297, 2324 4018 iii. Yuva Shakti /CMEY programmes: Commissioner: Sri G.N.Rao, Dept. of Youth affairs: Behind Boats Club, Secunderabad Tel : 2753 6124, 6125 iv. Youth Advancement, Tourism &Culture (PMU) Dept: Commissioner, yat&c 1st floor, D-block, A.P. Secretariat Hyd - 022 Tel : 040-2753 6284 Fax : 275 6816 v. Ministry of Youth Services & Sports: a) Director of Youth Services Tel: 040-2753 6284 Fax: 040-2753 6816 b) Sri D. Srinivasulu, IAS Secretary, (YS & S) D-Block, Room:113A Tel: 040-2345 2055 ext. 2874, 2340 1342, 2345 2054 e-m: secy_yss@ap.gov.in / md_apstep@rediffmail.com vi. Minister for Youth Services and Sports: Cell: 9848016139 e-m : min_yut&prt&stn@ap.gov.in 319
  • vii. Directorate of NCC, AP: a) Col. B.K. Bal Singh, Director Tel : 040-2784 3368 b) Air Commander HJ Walia, Deputy Director General Tel : 040-2784 4370National i. Programme Adviser’s Cell, National Service Scheme (NSS): 12/11, Jamnagar House, ND Tel : 011-2307 3324, 2338 4513 e-m : pacell-nss@nic.in ii. Sports Authority of India: CVO: Sri. Alok Kumar, Jawaharlal Nehru Stadium ND-110003. Tel : 011-2436 8395 Cell : 09868185167 Fax: 011-2436 8395 e-m : alok_kumar199066@yahoo.in iii. Ministry of Youth Affairs and Sports : a). Nodal Public Grievance Officer: Sri Mukul Chatterjee, Director (Admin&PG) Room : 520, C-Wing Shastri Bhavan, ND-110001 Tel : 2338 3336 e-m : mukul.chat@nic.in /dsadmn.yas.nic.in b) Sri. Sailesh : CVO & Jt.Secretary, Dept. of Youth Affairs, Room : 114 Tel : 011-2338 4441 Cell : 09868222218 Fax : 011-2338 6196 e-m : sailesh@nic.in 320