Your SlideShare is downloading. ×
1.   ACCOUNTS & AUDIT :     Complaints against those who mismanage funds, make     inaccurate or false accounts or those w...
National    i.   Complaints against the Personnel working in the AG’s office:         a) Director (GASAB & IS ), e-m: diri...
j). Shri G.C. Bhandari, IDAS Controller General of Defence               Accounts, West Block-V, R.K. Puram, ND-110 066.  ...
3.   ADVOCATE GENERAL : He is a legal advisor to the state     government and appears on its behalf in the High Court to  ...
A.P       i.    Moral pressure from the professional colleagues :             One can appeal to the association to interve...
National      i.   Bar Council of India : Complaints against lawyers           practicing in the Supreme Court of India. A...
Tel : 040 -2323 2107, 2338 3520 Fax : 040-2323 7545,     2338 3514 e-m : comag@nic.in/comm_agr@ap.gov.in     www.agri.ap.n...
Tel : 040-2345 1798, 2330 0334,          e-m : prlsecy_amcod@ap.gov.in / http://markfed.ap.nic.in    xiii. Dr. C.V.S.K. Sa...
OSD to MD : Sri Sunil Kumar Singh, Tel : 2634 5806        Cell : 9312686260, e-m : sunilkumarsingh@nafed.nic.in/        md...
10.00 AM and 1.00 PM, the public can also meet him or her             with regard to their grievances.             a) CVO ...
Natural Gas Sri Komatireddy Venkat Reddy, D-Block,                       nd          Room : 358, 2 Floor, Tel : 040-2345 0...
v.   IndiGO : Nodal Officer :     a). Priya Kataria : e-m : nodalofficer@goindigo.in.     b). Appellate authority, Manjish...
Tel : 022-2202 9935, Cell : 09930982229,    Fax : 022-2282 8311, e-m : cvo@airindia.inxiii. Directorate General of Civil A...
c). Minister for Civil Aviation, Shri Vayalar Ravi,                 Tel : 2461 0350, 2463 2991, e-m : minister-moca@nic.in...
National       i.   Airports Authority of India (AAI) : Complicity of the airport            officials carrying out illega...
A.P.       i.    Cattle Complaint, GHMC Cell : 9848084007, 9848958799       ii.   Monkey Complaint            Cell : 98660...
xiii. a). Sri Shripad Bhale Rao, IAS Spl. Chief Secretary,             D-Block, Floor-1, Tel : 040-2345 2270, ext. 2500, 2...
Administration Department of the state government.It can make sudden raids. Somebody having dis-proportionateassets (to th...
e-m : jtdir_cr_acb@ap.gov.in     g) Sri A.R. Srinivas, Jt. Director {A} Tel: 2465 837,        e-m : jtdir_a_acb@ap.gov.in ...
10. APPELLATE TRIBUNAL FOR FORFEITED PROPERTY : Non-judicial    forfeitures could be brought to their attention. Biased ex...
Sri. V. V. Mallikarjuna Rao, Sector 1, Block AF, Bidhannagar,         Kolkata-700 064. Tel : 033-2337 0425, Cell : 0943308...
the complainant is not satisfied with the reply given by the bank,      negligence of service at the counter, Delayed paym...
iii) Smt. Renu Challu : M.D, Tel : 2338 7713, Ext 261,        23387819 e.m : sbhmd@sbhyd.co.in /        sbhpstomd@sbhyd.co...
2. Sri. Denis Rodrigues, Dy. G.M.: ( Marktg. & Customer       Relationship) Management Wing, 112, J.C. Road,       Bengalu...
2. Sri V. Srinivasan, G.M., 66, Rajaji Salai,      Tel : 044-25231279, Resi : 044-24341316,      Fax : 044-25262074, e-m :...
o). State Bank of Bikaner & Jaipur : Sri. P. Ramkumar, GM :    (Operation) Tilak Marg, Jaipur - 302 005.    Tel : 0141-510...
2. Sri. S. K. Lal, GM. (Operations) Tel : 0175-2304943,       Resi : 0175-2220167, Fax : 0175-2213266,       e-m : cpppat@...
Y). United Bank of India :    1. CVO : Sri. M Sekhar, 16, Hemantu Basu Sarani       (Old Court House Street), Kolkata - 70...
repayments and staff behaviour. Helpline: Tel: 040 4001 1095Chief Executive Officer: Sri. Alok Prasad President : Sri. Vij...
•   non-acceptance, without sufficient cause, of coins    tendered and for charging of commission in respect    thereof;• ...
•   forced closure of deposit accounts without due notice or       without sufficient reason;   •   refusal to close or de...
iv. Reserve Bank of India : Complaints against the    Ombudsman and RBI staff :    Dept. of Banking Supervision, 6-1-56, 3...
a) Chief Executive : Sri. H.N. Sinor    b) President : Sri. K. Ramakrishnan.xi. All-India Bank Depositors’ Association :  ...
Management, Central Office, Amar Building, 4th Floor,            Sir. P.M. Road, Fort, Mumbai - 400 001.            Tel : ...
National    iv. Central Gound Water Agency ☛ See : Water (190)    v. National Green Tribunal : ☛ See : Environment (68)18....
vi. A.P. Builders’ Association : President : Sri K. Ravinder Reddy,        Tel : 2756 2868, 2781 3390    vii. District Con...
d). Sri.B. Chaturvedi, Cabinet Secretariat, Rashtrapati Bhavan,         ND - 110004. Tel : 011.2338 7030 Fax : 2338 8430, ...
murder, theft, robbery etc. unless directed by the Supreme Court      / High Courts or referred by State Governments.A.P  ...
rd            d) Anti Corruption – III, 3 Floor, Block : 4,               Tel : 011-2436 0334, ext. 2209, Tel : 011 – 2436...
v.    Human Rights Commission: If you can prove that he has          acted against your interests and that it has caused h...
ii.   Rashtriya Chemicals & Fertilizers Ltd. : CVO :          Ajoy Kumar or NFLl Mrs. Priyadarshini : Eastern Express     ...
e). Sri N. Sridhar, IAS, Addl. Sec. to C.M., 5th Floor,             Room : 503. Tel : 040-23454193, Fax : 23457279,       ...
b). Sri S.V. Prasad : Chief Secretary C-Block, Floor-3,              State Secretariat, Hyderabad - 500 022.              ...
c). Sri A.L. Kismat Kumar, Director : Tel : 2461 6399,             2461 6488, Fax : 2461 6399, e-m: jwcswsc@yahoo.com    v...
ii.   National Institute. of Public Coop. & Child          Development : CVO : Dr. Neelam Bhatia,          5, Siri Industr...
29. CINEMAS, FILMS, HALLS, THEATRES : Content, presentation and             FILMS,    maintenanceA.P.       i.    Nearest ...
ix. Minister for Information & Public Relations,        Cinematography, A.P. Film, TV & Theatre Development        Corpora...
30. CITIZENS CHARTERS : Most of the state and Central government    departments have declared Citizens Charters which guar...
b) Hyd. District Civil Supplies Officer (DSO) :        Sri. M.A. Aleem     c) General Manager (Marketing) Smt.S. M. Asha  ...
vi. Dept. of Consumer Affairrs : CVO:        ☛ See : Consumer (43)    vii. Sri. D. Sridhar Babu:Minister for Civil Supplie...
b) Sri Seshadri, IAS Collector : Tel : 2323 5642, 2331 3188,               e.m : collector_rr@ap.gov.in            c) Jt. ...
vii. Board of Intermediate Education: Recognition, Quality         of education, work of the lecturers. Vidhya Bhavan, Opp...
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
How to Fight Corruption & Injustice - Guide Book
Upcoming SlideShare
Loading in...5
×

How to Fight Corruption & Injustice - Guide Book

55,627

Published on

How to Fight Corruption and Injustice - A guide book is a tool to empower citizen in resolving any grievance with the Government administration and bureaucratic system

2 Comments
8 Likes
Statistics
Notes
  • Very useful ! ! !
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Need your assistance in updating the document please. Send updates as an SMS / email respectively @ 9490069000 / itshuman@gmail.com

    Inviting interested social work professionals to create a state-wise guide book to deal with Government, we can assist you in the process. Let us join the hands & work together :)
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total Views
55,627
On Slideshare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
2
Comments
2
Likes
8
Embeds 0
No embeds

No notes for slide

Transcript of "How to Fight Corruption & Injustice - Guide Book"

  1. 1. 1. ACCOUNTS & AUDIT : Complaints against those who mismanage funds, make inaccurate or false accounts or those who spend public funds against the rules or arbitrarily without faithfulness, wisdom or economy are accountable. Against any local, state or central governmental body and any official or any elected representative, during elections. A.P. i. Local Fund Audit Board : One can supply information or ask for Information about mismanagement of funds by the municipalities, Corporations, Panchayat Raj bodies, universities and cooperative societies. Director, Local Fund Audit (FAC), Insurance Building Complex, Tilak Rd. Hyd-01. ii. State Audit Department : Director of State Audit, 6th Floor, Insurance Building, Abids, Hyderabad. Tel : 040-24754877 e-m: director_sa@ ap.gov.in a) Smt.G. Vijaya Kumari : Dy. Director, Tel : 040-2475 4874 b) Sri M. Pardha Saradhi, Director, Tel : 040-2475 4877 Fax : 040-24754877, e-m : director_sa@ ap.gov.in iii. Directorate of Treasuries & Accounts : Pension Disbursals; delays a) Joint Director, Sri G. Veeranna Tel : 040-24754637 Fax : 24751863 e-m : jdb@ap.nic.in b) Director, Sri N.C. Nagarjuna Reddy, Tel : 040-2475 4634 Fax : 2475 1863, e-m : dirta@apsu.ap.nic.in iv. Office of the Principal Accountant General : Against all local, state and central government bodies. About the revenue loss to the governments, even private companies can be inspected (not audited) by the PAG. ☛ See : Comptroller and Auditor General of India v. Chairperson, Public Accounts Committee : Political enquiry. A.P. State Legislative Assembly, Nampally Road, Hyderabad - 500 001. e-m: apla@ap.nic.in ☛ See : Legislative Assembly vi. Expenditure during elections : ☛ See : (59.Elections) 1
  2. 2. National i. Complaints against the Personnel working in the AG’s office: a) Director (GASAB & IS ), e-m: diris@cag.gov.in b) Comptroller & Auditor General of India : ☛ See : Comptroller & Auditor General (42) ii. Chief Vigilance Commissioner : ☛ See : Chief Vigilance Commissioner (189) iii. Defence Accounts : Irregularities in defence spending, defence contracts; sale of defence material in the open market, manipulated contracts. Controller of Defence Accounts : No.1 Staff Road, Opp. Secunderabad Club, Secunderabad - 500 009. Tel : 040-2784 3385, Fax : 040-2781 0499, 2781 7275, e-m : cda-secd@nic.in a) Sri. S. Rajgopalan PS to CDA, Tel : 040-2789 8037 b) Head of the Office : Sri. D.B.K. Reddy, IDAS Controller Tel : 040-2789 8037 c) Legal Cell : Accessible only to the internal employees. Sri. A Krishnamurthy, DCDA Tel Ext.:103 d) IFA (Air Force) : Room : 411, Vayu Bhawan, ND-110 011. Tel : 2301 4574, 2301 6687, 2301 6687 e) IFA (Army/Misc) : DRDO Block, Kashmir House, Rajaji Marg, ND-110 002 Tel : 2379 3613, 2301 5401 f) IFA (Army-O) : Room : 214-B, South Block, ND-110 011. Tel : 2301 9589 g) IFA(Army-Q/Misc) : Room : 712, A-Wing, Sena Bhawan, ND-110011 Tel : 2379 4388 h) IFA(BR) : Room : 360, Seema Sadak Bhawan, Ring Road. Naraina, ND-110028. Tel : 2569 1434, 2568 7612 i). IFA (Navy) : Room : 27-C, South Block, ND -110 011. Tel : 2301 0790, 2301 4391 2
  3. 3. j). Shri G.C. Bhandari, IDAS Controller General of Defence Accounts, West Block-V, R.K. Puram, ND-110 066. Tel : 6108682 k). Controller General of Defence Accounts : CVO : Shri. S.H. Upendra Sah, Ulan Batar Road. Palam, Delhi Cantt - 110 010 Tel : 011-2567 4816, 2410 9212, Fax : 011-2567 4821, e-m : shupendra@yahoo.co.in iv. Chairman, Public Accounts Committee : ☛ See Parliament (130) ☛ See : Wasteful Expenditure (71)2. ADVERTISING : False or impossible advertisements, particularly in the private sector i. The Indian Society of Advertisers : Army & Navy Building, rd 3 Floor, 148, Mahatma Gandhi Road. Mumbai-400 001. Sri. Deep Bisen, Secretary General, Tel : 022 2285 6045, 2284 3583, 2204 2116, Fax : 22 2204 2116, e.m : isa.ed@vsnl.net ii. The Advertising Standards Council of India (ASCI) : False / dangerous / indecent advertisements. The professionals among themselves, they would like to restrain their members from carrying out anti-social and unethical advertisements. As a policy, they do not disclose the identity of the complainant to the advertiser. In case you send your complaint by e-mail, please, follow-up with a hard copy of your complete complaint with enclosures, by post. Bajaj Bhawan, 11th Floor, Nariman Point Mumbai- 400 021. # 205, 219, Bombay Market, P.B : 7939, 78, Tardeo Road, Mumbai - 400 034. Tel : 022-2352 1066, 2351 6863 Fax : 022-2493 6863 e-m : asci@vsnl.com a) Chairman : Sri.Bhaskar Dass, Executive President, Bennet Colman & Co b) V.C. : Sri. Madhukar Kamath, CEO, Mudra Communications c). S.G. : Sri. Alan Collaco iii. Ministry of Information and Broadcasting : ☛ See : Information 3
  4. 4. 3. ADVOCATE GENERAL : He is a legal advisor to the state government and appears on its behalf in the High Court to support the governmental actions. Since, his or her advice to the Goverment is in the public domain, one can judge its objectivity or absence of it. By way of public interest litigation, one can intervene, if s/he dilutes or withdraws a case in the course of proceedings under instructions from the Government for political reasons. Complaints against him or her could be addressed to the governor. In a government’s case, documents of evidence could be handed over to him or her, if there is fear that the prosecuting agents might make them disappear. i. The Administrator, Govt Pleaders’ Office : Tel : 040-2450 1049, Fax :040-2457 6586 a) Sri Rupender Pershad Waghray, Government Pleader : Tel : 2407 4653, Cell : 98484 06557 b) Ms. G. Manjula, Government Pleader, Tel : 2407 4653, Cell : 98484 06557 c) Sri J.V.S.V. Prasad, Government Pleader cum P.P Tel : 2356 2525, Cell : 98494 09715 ii. Advocate General : Sri. A. Sudarshan Reddy : a) The Manager, Advocate General’s Office, AP High Court Premises, Hyderabad - 500 066. Tel : 040-2456 3493, Fax : 040-2456 3480 b) Personal Office : Flat No.102 1st Floor, Jagannadh Residency, Atchutareddy Marg, Vidyanagar, Hyderabad Tel : 040-2761 8498, Cell : 98490 06026 iii. Complaints to the Governor ☛ See Governor (82)4. ADVOCATES : Complaints against lack of professional ethics; wrong information about the court proceedings like adjournments, betraying the client by colliding with the adversary, etc. Not returning the documents. New ethical guidelines, duties towards the courts & tribunals and international principles are being laid as benchmarks. Soon, there will be Legal Practitioners (Regulation & Maintenance of Standards in Profession, Protecting the Interests of Clients& Promoting the Rule of Law) Act, 2011. 4
  5. 5. A.P i. Moral pressure from the professional colleagues : One can appeal to the association to intervene. a) Bar Association, R.R. Dist. Tel : 040- 2404 4888, 2403 1617 / 18 b) Bar Association (PCO), City Civil Court, Hyderabad. Tel : 2456 7859 c) Metropolitan Criminal Courts Bar Association : Nampally, Hyderabad - 500 001. Tel : 2650 5304 ii. Government Pleaders (GPs) : They are appointed by the Advocate General who also assigns the subjects. Complaints can be sent to him : ☛ See : Advocate General (33) iii. Bar Council (A.P. State) : If you are seriously dissatisfied with your lawyer, you can write to the Bar Council. It will ascertain and determine cases of professional or other misconduct through a Disciplinary committee. Its proceedings are judicial and follows Indian Penal Code and the Code of Criminal Procedure. The petition form can be downloaded from the website. There is a fees to be paid. High Court Bldg., A.P. High Court, Hyderabad-66. Tel : 2452 4116, Fax : 2452 4116, www.barcouncilap.org. iv. Hyderabad District Consumers Disputes Redressal Forum : For deficiency in rendering services for the remuneration received or fixed. ☛ See : Consumers (Hyd. District Consumers Disputes Redressal Forum) (43) v. Police : Nearest Police Station; If there is intimidation or blackmail or if there is use or threat to use force. vi. Human Rights Commission: If you can prove that s/he has acted against your vital interests and that has caused human hardship. ☛ See : Human Rights Commission (91) 5
  6. 6. National i. Bar Council of India : Complaints against lawyers practicing in the Supreme Court of India. Also appeals from the State Bar Council’s decision. A petition written in Telugu has to be translated by the A.P. State Bar Council before it is forwarded. One can go to Supreme Court of India, if still not satisfied. 225, Okhla Industrial Estate, Phase-III, ND-110 020 Tel : 011-4922 5000, 3240 2082 Fax : 011-4103 6283 e-m : info@barcouncilofindia.org a) Chairperson; Shri. Gopal Subramanyam b) Formerchairperson : Sri. D.V. SubbaRao 7/22/B, Sanjivayya Nagar, Visakhpatnam - 530 003 Tel : 0891 - 2563 653, 2755 360, Cell : 9848194702 Fax : 2567 903 ii. Ombudsman : To look into complaints against lawyers and acts thrugh the Bar Council. Consult the state Bar Council or Ministry of Law & Justice iii. Legal Services Board : Regulates the law practice. Consult the state Bar Council or Ministry of Law & Justice5. AGRICULTURE : Complaints against mismanagement of government schemes, irregularities, poor quality of the inputs, like fertilizers, seeds, agricultural tools; agricultural products, administrative delays and corruption.A.P i. A P State Co-operative Marketing Federation : www. markfed.ap.nic.in ii. National Institute of Agriculture Extension: CVO : Dr. G.R. Desai Rajendranagar Hyderabad-500 030. Tel : 040-2401 5422 Fax : 040-2401 4526 Cell : 98483-16129 e.m : grdesai@manage.gov.in / grdesai@hotmail.com iii. Commissionerate of Agriculture : Smt. V. Usha Rani, IAS Opp. L.B.Stadium, Basheerbagh, Hyderabad-500 001 6
  7. 7. Tel : 040 -2323 2107, 2338 3520 Fax : 040-2323 7545, 2338 3514 e-m : comag@nic.in/comm_agr@ap.gov.in www.agri.ap.nic.iniv. A.P.State Agro Industries Development Corporation : VC & MD, Flat : 101, Sri Maruthi Apts, Road : 7, S.R. Nagar, Hyderabad Tel : 040-2339 7081 Fax : 2339 4234 www.apagros.orgv. A.P. State Seeds Development Corporation Ltd., VC & MD, 5-10-193, 2nd Floor, HACA Bhavan, Hyderabad-500 004. Tel : 040-2324 0099, Fax : 2324 3401vi. A.P. State Seeds Certification Agency : Dr. D. Rushendhranath Director (FAC) Tel : 040-2323 7016, 2323 5939 Fax : 040-2323 1021, e-m : apssca@rediffmail.comvii. APCo-operative Oil Seeds Growers Federation : VC & MD, 9th Floor, Parisrama Bhavan, Fateh Maidan Road, Hyderabad-500 004, Tel : 040-2323 5501/02, Fax : 2329 9350 http://www.apoilfed.com/viii. Commissionerate of Horticulture: www.aphorticulture.comix. Sri N. Mukteswara Rao, IAS Addl. Secretary, Horticulture & Sericulture D-Block, Floor:1,Room : 268A, Tel : 040-23454305, 23451798 e-m: nandivelugu@yahoo.co.inx. Sri V. Nagi Reddy, IAS Principal Secretary, D-Block, Floor-1, Room-270 Tel : 040-2345 2269, 2354 7244, 2345 7086 e-m : splcs_agr@ap.gov.inxi. Sri Sunil Sharma, IAS, Special Secretary, D-Block, Floor-1, Room-257 Tel : 040-2345 6566, 2753 8261, 2345 6566 e-m : addlsecy_agr@ap.gov.inxii. a). Sri. P.S. Pradyumna, IAS: CEO: Rythu Bazaars b). Sri K.Ratna Kishore, IAS Principal Secretary (Agri Mktg & Co-op) D-Block, Floor-1, Room-252 7
  8. 8. Tel : 040-2345 1798, 2330 0334, e-m : prlsecy_amcod@ap.gov.in / http://markfed.ap.nic.in xiii. Dr. C.V.S.K. Sarma, IAS APC & Principal Sec., Horticulture & Sericulture D-Block, Floor-1 Room-262, Tel : 040-2345 2263, 2355 0256, 040-2345 2263, e-m : prlsecy_apc@ap.gov.in / http://agri.ap.nic.in/ xiv. Minister for Horticulture, Sericulture, RSAD : Sri. Ramreddy Venkata Reddy, D-Block, Room-366, Tel: 040-23453 222, 2345 1217, 2345 0034 Resi : 2330 1799 xv. Minister for Agriculture, Agriculture Technology Mission : D-Block, Room-260, A.P. Secretariat, Hyderabad. Tel : 040-2345 6514, 2345 3239National i. National Seeds Corporation Ltd : CVO : Arun Kumar, Beej Bhawan, PUSA Complex, ND-110 012 Tel : 011-25840203, 41761187, Fax : 011-25842904, e-m : dgm.admn@nsc.gov.in ii. National Institute of Agricultural Marketing : CVO : Kota Road, Near Sangener, Bambala, Jaipur, Tel : 0141-580592 Fax : 580051 e.m : dgniam@hotmail.com iii. National Agricultural Cooperative Marketing Fedration of India Ltd. (NAFED) : Great role to play in regulating and stabilizing the market for agricultural food products. Their commissions and omissions have a bearing on the prices and on inflation. NAFED House, Siddhartha Enclave Ring Road, Ashram Chowk, ND-110014. Tel : 011-2634 0019, 2634 1810 Fax : 011-2634 0261 http://www.nafed-india.com / head_office.asp a). CVO : Sri. Alok Ranjan : Tel : 2634 6421, 2646 4665, Fax : 2634 0261 b). MD : Sri. Sanjeev Chopra, IAS Tel : 2634 4293 Fax-2634 5095, e-m : sanjeevchopra@nafed.nic.in; 8
  9. 9. OSD to MD : Sri Sunil Kumar Singh, Tel : 2634 5806 Cell : 9312686260, e-m : sunilkumarsingh@nafed.nic.in/ mdcell@nafed.nic.in c) Chairman Dr. Bijender Singh, MLA, Tel : 011-2634 1807, 2634 7348 Fax-011-2634 9227, 2532 3939 Cell : 09810830255 e-m : bijendersingh@nafed.nic.in iv. National Cooperative Agriculture and Rural CVO : Sri. G. P. Gupta, Takshila, 3rd Floor, Madavdas Pasta Road, Dadar (E), Mumbai - 14. Tel : 4147753, Fax : 4147954 v. Indian Council of Agricultural Research : CVO : Sri. A. Prabhakaran, Room : 206, Krishna Bhavan, ND-110 001 Tel : 2309 7044. vi. National Institute of Plant Genome Research, CVO : Dr. Debashish Chattopadhyay, Aruna Asaf Ali Marg, P.B. : 10531 ND-110067, Tel : 011-2673 5189, Cell : 09868240645, Fax : 011-2674 1658, e-m : debasis_chattopadhyay@nipgr.res.in vii National Horticulture Board, CVO: Sri. N.C. Mistry, 85, Sector-18, Insti. Area, Gurgaon-122015, Haryana. Tel : 0124-2347441, Fax : 0124-2347441, e-m: info@nhb.gov.in viii. State Farms Corporation, CVO : ABY John, Farms Bhawan, 14-15, Nehru Place, ND-110 019. Tel : 011-2644 6903, 04 & 05, Fax : 011-2622 6898 ix. Directorate of Marketing & Inspection, Ministry of Agriculture: In charge of implementation of the AGMARK Act, 1937 i.e. about the quality of the agricultural product. Covers all unprocessed and semi-processed ghee, spices, tobacco, edible oil, food grains, honewy, livestock products, etc. Smt. Uma Goel, Jt. Secretary (Admin & PG) Room : 242-A, Krishi Bhavan, ND-110 011. Tel Fax : 011- 2307 3384, 2338 4468 e-m : uma.goel@nic.inx. Dept. of Agriculture & Cooperation : Ensures expeditious redressal of grievances. On every Wednesday between 9
  10. 10. 10.00 AM and 1.00 PM, the public can also meet him or her with regard to their grievances. a) CVO : Sri. G.C. Pati, Tel : 011-2338 3744, Cell : 09873398951, Fax : 011-2338 2977 e-m : pati.gc@nic.in b) Smt. Uma Goel, Jt. Secretary (Admin & PG), Room : 242-A, Krishi Bhavan, ND-110 011. Tel/Fax : 011-2307 3384, 2338 4468 e-m : uma.goel@nic.in xi. Dept. of Agri. Research & Education : a). CVO : Sri. Rajesh Ranjan, Room:102, Tel : 011-2338 2375, 0129-2511105 ®, Fax : 011-2338 2375 b). Shri A. Prabhakaran, Dy Secretary, Room : 220, Krishi Bhawan, ND-110 014 . Tel : 2338 7063/ 2309 7044, 2617 3835, Fax : 2338 2375, e-m : dsdare.icar@nic.in6. AIRLINES : Complaints against companies for their unprofessional behaviour, inefficient ticketing, cancellations, information, reservations and confirmations. About supplementary services like visas, hotel reservations, flight information like delays or ancellations, transit, customs and immigration issues. Manipulations of the officials in complicity with the travel agents in reservations, ticketing, etc. Corruption. Concerning Civil Aviation Requirement, Section -3, Air Transport, Series M, Part IV also. Pricing practices.A.P i. Air India : HACA Bhavan Road, Opp. Public Gardens, Saifabad, Hyderabad - 500004. e-m : hydaptmgr@airindia.in a) Sri. Girish Bhandari, Reservations Manager Tel : 2425 5160 e-m : hyddmbo@airindia.in b) Airport Manager, Sri. T. Raghubabu Tel : 040-2338 9734 c) Appellate Authority : Sri. K.S. Reddy, Station Manager, Tel : 040 2343 0333, e-m : areamarketingmgr@airindia.in ii. Minister for Infrastructure & Investment, Ports, Airports, 10
  11. 11. Natural Gas Sri Komatireddy Venkat Reddy, D-Block, nd Room : 358, 2 Floor, Tel : 040-2345 0368, 2345 5135National Complaints to the top management; exact information from their websites. i. Air Deccan : a). Tel : 3900 8888 (prefix your city STD) Cell : 9849677008 th b). Sri. Jyothi Shenoy, 214/33, 7 Cross, Cunningham Rd. Bangaluru - 560 052. Tel : 5699 5760 / 2352646 URL www.seekandsource.com/airdeccan ii. Air India : a). Nodal Officer : Shri R.K. Singh, Director,Room : 58, B-Block, Rajiv Gandhi Bhavan, Safdarjung Airport, ND-110 003. Tel : 2461 0386 Fax : 2462 1785 e-m : rksingh100@hotmail.com b). Grievance Officer : Mr.Sanjiv Kumar, GM(O), Customer Services, 2nd Floor Main Reservation Bldg., Board Tel : 011 2462 2220 Ext 4530 Direct Line : 011 2465 5364, Fax: 011 2469 3851 e-m : tshq@indianairlines.co.in tshq@airindia.in www.airindia.in c). Vigilance Dept.Hqs, Tel : 011 2469 0422, 2461 8949, Fax : 011 2461 8950 e-m : cvo@indianairlines.co.in d). Southern Region (Chennai) : Tel : 044 2256 1938 Fax : 2256 0075 e). CMD : Sri. Arvind Jadhav iii. Air India Charters Ltd. : CVO : Sri. Hemant Rao,Vigilance Dept. 2nd Floor, Air India Reservation Complex, Safdarjung Airport, ND-110 003. Tel : 2465 4091, Fax : 2464 5873 iv. Pawan Hans Helicopters Ltd. CVO : Shri Samir Sahai, Safdarjung Airport, ND- 110003. Tel : 011-24620898 Cell : 09968095169 Fax : 011-24604797 e-m : cvo@phhi.co.in 11
  12. 12. v. IndiGO : Nodal Officer : a). Priya Kataria : e-m : nodalofficer@goindigo.in. b). Appellate authority, Manjishtha Chaudhury e-m : appellateauthority@goindigo.in Level 1, Tower C, Global Business Park, Mehrauli, Gurgaon Road, Gurgaon-122 002 Haryana. Tel : 0124 435 2500, Fax : 0124 406 8536vi. Go Air (India) Pvt. Ltd. Paper Box House, Off. Mahakali Caves Road, Andheri (E), Mumbai-400093. Tel : 022-6741 0000 rdvii. Jagson Airline : III Floor, Vandana Building, 11-Tolstoy Marg, ND-110001. Tel : 011-23721593/94, 011-23328579 / 80 Fax : 011-233 24693, 2335 5298 e-m : jagson-id@eth.net / corporate@jagsonairline corporateaffairs@jagsonairline.comviii. Jet Airways (India) Ltd. : S.M. Center, Andheri-Kurla Road, Andheri (East), Mumbai-400059. Tel : 022 4019 1000, Fax : +91 22 2922 1313, www.jetairways.comix. Kingfisher Airlines : Kingfisher House, Western Express, Highway, Vile Parle (E), Mumbai - 400 057. Tel : Toll Free : 1800 209 3030, 18002333, Tel : 022 2626 2200, Fax : 022 6702 0625, www.flykingfisher.comx. Air Sahara : a). 5-9-14/115, Sahara Manzil, Opp. A.P. Secretariate, Saifabad, Hyderabad-500004. Tel : 040 23212237 b). Ground Floor, Dr. Gopaldas Bhawan, 28, Barakhamba Road, ND-110001 Tel : 011 64587557, Fax : 011 - 23704156xi. SpiceJet Ltd., Cargo Complex,Terminal 1-B, I.G. International Airport, Domestic Terminal, ND- 37. Tel : 1800 180 3333 Cell : 0987 180 3333xii. National Aviation Co. of India Ltd. CVO : Smt. Urmila Subbarao, Nariman Point, Mumbai 400 021. 12
  13. 13. Tel : 022-2202 9935, Cell : 09930982229, Fax : 022-2282 8311, e-m : cvo@airindia.inxiii. Directorate General of Civil Aviation (DGCA) or Civil Aviation Authority (CAA) in future : Ther are certain rules framed by the Directorate : Civil Aviation Requirement (CAR) which are obligatory; such as, refund for the cancelled tickets, pricing methods, financial transactions, promises, etc. Patterns of pricing. Aurbindo Marg, Opp. Safdarjung Airport, ND-110003 Tel : 011-2462 2495 Fax : 011-2462 9221 e-m : kpmaggon.dgca@nic.in / lalit.dgca@nic.in Feed back : dgoffice@dgca.nic.in / dgoffice@dgca.nic.in Director-General : Sri. Bharat Bhushanxiv. Complaints agisnt the pilots and the Crew : a). Regarding his behaviour or efficiency : to the air-company in which he is working b).Doubts about his qualifications and license : DGCA. See Above.xv. Complaints against the airfares. : Civil Aviation Economic Advisory Council : (CAEAC) : It is being formed with the participation of the consumers’ and service-providers’ associations in order to appreciate the price structure of the airfares. It is chaired by the Secretary. Civil Aviation Secretary : Sri S.N.A. Zaidi, Tel : 2461 0358, e-m : secy.moca@nic.inxvi. Complaints against the airfares, if there is a common understanding or complicity among the air companies. ☛ See : Commerce (37)xvii.Ministry of Civil Aviation : a). Nodal Grievance Officer : Sri Rohit Nandan, Jt. Secretary, (PG) Room : 268, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, ND-110003. Tel : 2461 7692, e-m : rohitnandan.moca@nic.in b). CVO : Sri Alok Sinha, Tel : 011-2461 6303, Cell : 09910981555, Fax : 011-2462 8218, e-m : sinha.alok@nic.in 13
  14. 14. c). Minister for Civil Aviation, Shri Vayalar Ravi, Tel : 2461 0350, 2463 2991, e-m : minister-moca@nic.in PS to MCA Dr. Sadhna Shanker, e-m : ps2min.moca@nic.in xviii. International Air Transport Association : IATA India :101, HDO Corporate Enclave, “B” Wing B.D. Sawant Marg, Chakala, Andheri (E), Mumbai - 400 099. Tel : 022 292 10121 Fax : 022 282 06958.International i. Gulf Air : P.B : 138 Manama Kingdom of Bahrain ii. IATA Geneva Executive Offices : 33, Route de l’ Aeroport. PB : 416 Geneva-15 Airport. Switzerland. Tel : +41 22 770 2525, Fax : +41 22 798 3553. www.iata.org7. AIRPORTS; AERONAUTICS : Delays and insufficient information about the flights.Problems in the management of the airport, thefts, drugs, facilities, land disputes, parking and security. Customs and immigration issues.A.P i. GMR Hyd International Airport Ltd. : Aparna Crest, 2nd Floor, Banjara Hills, Road. 2, Hyderabad - 500 034. or A.P. R.G. International Airport, Shamshabad - 501 218. Tel : 040-667 3333, Fax : 040-6662 4443, e-m : hial.bd@gmrgroup.co.in ii. Grievance Redressal Officer : Central Board of Excise & Customs : Sri. S. N. Dole, Assistant Commissioner, Tel : 6660 1213 ☛ See : Taxes (170) iii. National Airport Authority of India : 1st Floor, Ameerpet, Begumpet, Hyderabad-500 016. Complaint cell, Nadergul Air Field, Nagarjuna Sagar Road, Hyderabad - 500 070. iv. Minister for Infrastructure & Investment, Ports, Airports, Natural Gas : ☛ See : Investments (99) 14
  15. 15. National i. Airports Authority of India (AAI) : Complicity of the airport officials carrying out illegal activities in the airport. Rajiv Gandhi Bhawan, Safdarjung, Airport ND-110 003 a) 1. Shri M K Kaw 2. Shri K.N. Ardhanereeswaran, 3. Shri R. C. Rekhi : Independent Ext. Monitors b). Nodal Officer : Mr. N K Shukla, G.M., PMQA, Tel : 011 2565 4998, Fax 2565 6504, Cell : 98183 32781 c). CVO : Shri B. Pradhan, Room : 237, A- Block, Operational Complex, Tel : 2465 1094 Cell : 9810158296, Fax : 24611069, e-m : b_pradhan@nic.in / cvoaai@aai.aero http://www.airportsindia.org.in/vigilance d). Shri M.C. Kishore, ED (CA) & CS, Tel : 011 2463 2994, 2462 3580, 2462 9663, Cell : 98105 30604, e-m : edcacs@aai.aero e) Shri Sanjay Jain, GM (Vig), Tel : 011 2462 7645, 2462 7645, 2527 0420, Cell : 9810307023, e-m: mvig@aai.aero ii. Airports Economic Regulatory Authority of India (AERAI): Complaints can be lodged against airport usage tariff discrepancies, cartelisation and the performance standards of the airports, small and big. There will be a n Appellate Tribunal to adjudicate disputes. Trade related disputes. AERA Building, Administrative Complex, Safdarjung Airport, ND-110 003. Tel : 011 2469 5044-47 Fax : 011 2469 5048 e.m : contact@aera.gov.in, Ms. Nivedita Dubey, Asst. GM. (Pers.) e-m : nivedita.dubey@aera.gov.in iii. Hindustan Aeronautics Ltd. CVO : Anurag Sahay, 15/1, Cubbon Road, Bengaluru - 560 001. Tel : 080-2232 2537 Cell : 9686567090, Fax : 080-2232 5327, e-m : anurag.sahay@mac.com8. ANIMALS : If avoidable suffering is imposed on the animals for medical or clinical tests in the laboratories, in the slaughter houses, in hunting, in transport, in sports and as pets in the homes. Maintenance of zoos. 15
  16. 16. A.P. i. Cattle Complaint, GHMC Cell : 9848084007, 9848958799 ii. Monkey Complaint Cell : 9866065228, 9866609242 iii. CUC Dead animals Lifting Cell : 9440448158, 9989971569 iv. Dog Squad Tel : 2461 7017 v. Dr. Y. Sadguna Devi, Veterinary Officer, GHMC : Cell : 91783 04941 vi. A P Dairy Development Co-operative Federation : http://www.apddcf.gov.in vii. A P Fisheries Corporation Ltd : A P State. Fishermen Co-Op. Societies Federation www.apfisheries.org/AFCOF.html viii. Commissionerate of Fisheries & A.P. Fisheries Corporation : a) Dr. Manmohan Singh, IAS MD. Tel : 040-2337 6255, 2335, 1255, Fax : 23376256, e-m : md_apfco@ap.gov.in / comm_fish@ap.gov.in b) Dr. Priyadarshi Dash, IAS, Chairman, APFC : Tel : 040-2345 2270, 2339 8655, e-m : chairman_apfco@ap.gov.in ix. Dr. D. Venkateswarlu, V.C & MD, A.P. State Meat & Poultry Development Corporation : Tel : 040-2339 1321, 2330 7156, 2455 0322, 2330 7156, e-m : vc&md_meat&pdco@ap.gov.in x. Andhra Pradesh Livestock Development Agency : Chief Exe. Officer : Tel : 040-2339 1711 Fax : 2331 6838 xi. Zoo Corps & Animal Rescue & Protection Force : Director : Sri. Nihar Varullik, Nehru Zoological Park : Sri Vasant Mohan : ☛ See : Parks (129) xii. Directorate of Animal Husbandry, Shanthi Nagar, Masab Tank, Hyderabad-45. Tel : 040-2339 1335, 2331 6855, Fax : 040-23313431, 2339 1335 Cell : 99899 98049, 99899 98049, em : ahitc@hotmail.com 16
  17. 17. xiii. a). Sri Shripad Bhale Rao, IAS Spl. Chief Secretary, D-Block, Floor-1, Tel : 040-2345 2270, ext. 2500, 2311 7277, 2345 2997, 2337 6210, e-m : splcs_ahf@ap.gov.in xiv. Minister for Animal Husbandry, Dairy Development & Fisheries, Veterinary University : Sri. P. Vishwarupu, J-Block, Room : 510, A.P. Secretariat, Hyderabad. Tel : 040-23456703, Resi : 2375 1117, e-m : min_ah&d@ap.gov.in xv. NGOs : a). Society for the Protection & Care of Animals (S.P.C.A) : Tel : 2753 7539 / 42 b). Blue Cross : Tel : 2354 4355National : i National Cooperative Dairy Federation of India, CVO : Sri K.V. Raju, PB : 79, Anand 388001, Gujerat. Tel : 02632-40391 Fax : 40186 ii. Dept. of Animal Husbandry and Dairying: a). Nodal Public Grievance Officer : Ms. S. Rawla, Jt. Secretary (P & F) Room : 190-B, Krishi Bhavan, N D Tel : 2338 6674, e-m : js.pf@nic.in / jsps-daaf@nic.in. b). CVO : Shri Sanjeev Ranjan Tel : 011-2338 2354, Cell : 099682 96326, Fax : 011-2338 6674, e-m : jspf-dadf@nic.in9. ANTI - CORRUPTION BUREAU [ACB]A.P. Under a Supreme Court definition, “public servant” means not only the government officers, it includes private individuals also: sarpanches, corporators, MLAs, M.P.s, rationshop dealers, contractors undertaking public works, managers of religious and chaitable trusts, managers of academies and sports complexes that have received lands for giving training, ambulance services, managers of public utility blood and eye banks, corporate hospitals that have received exemptions and financial support from the government, It carries out, all enquiries instructed by the state government, Vigilance Commission and Lokayuktha. However, it works under the authority of the General 17
  18. 18. Administration Department of the state government.It can make sudden raids. Somebody having dis-proportionateassets (to the known sources of income) can be raided. Theycan arrange to trap any state official with your cooperation. Atleast, just inform them even anonymously details about thedisproportionate assets of a corrupt officer or provide tips sothat they can make sudden raids. You can, further, obtaininformation about all Chief Vigilance Officers of major StateDepartments and Corporations. Guilty persons can be tried inthe Court or be subjected to disciplinary action based onA.P.C.S.(CCA) Rules, 1991. There are special courts to try.i. Control Room Tel : 2474 5132 Toll Free No.155361 If you have information about any corruption taking place, anywhere, if you give reliable information, you will be rewarded. You can contact the Range/District officers : Sri. Ananda Kumar (Inspector, Rangareddy distict) Cell : 9440446203ii. a) Dy. Supdt. of Police, ACB, City Range-I : M-8, Manoranjan Complex, Near Ajanta Gate Exhibition Grounds, Hyderabad - 500 001. Tel : 040-2461 7291, Cell : 9440446109, e-m : dg_acb@ap.gov.in b) Dy. Supdt. of Police, ACB, City Range-II, Tel : 040-24617408, Cell : 9440446134, e-m : dg_acb@ap.gov.in c) Sri Ramakrishna Rao, Dy. Supdt. of Police, ACB, Hyd. Range Tel : 040-2461 7295, Cell : 94404 46140 e-m : dg_acb@ap.gov.in (For Ranga Reddy, Mahaboobnagar, Nalgonda districts) d) Sri K. Srinivasa Reddy, IPS, Addl. Director {A & R} Tel : 2474 1786, Cell : 9440808115, e-m : addldir_ar_acb@ap.gov.in e) Addl. Director {Hyd} Tel : 2474 3223, e-m : addldir_ct_acb@ap.gov.in f) Sri. A. Abraham Lincon, IPS., Jt. Director {City} Tel : 2474 3205, Cell : 9490611022 18
  19. 19. e-m : jtdir_cr_acb@ap.gov.in g) Sri A.R. Srinivas, Jt. Director {A} Tel: 2465 837, e-m : jtdir_a_acb@ap.gov.in h) Sri K. Sampath Kumar, Jt.Director {CIU &SES} Tel : 2494 4218, Cell : 9440446106, e-m : jtdir_ciu_acb@ap.gov.in i) Sri M. Ramesh, Jt. Director JD {T} Tel: 24744218, e-m : jtdir_t_acb@ap.gov.in j) Sri. A. Satyanarayana,IPS. Jt. Director (R) Tel : 2474 3205, e-m : jtdir_r_acb@ap.gov.in k). Sri. Satyanarayan, IPS., Director Tel : 2474 5456 Cell : 94906 11777, Fax : 040-2474 5005, e-m : dir_acb@ap.gov.iniii. Director General, ACB: Sri. Umesh Kumar, IPS. Mozamjahi Market, M J. Road, Hyderabad - 500 001. Cell : 9440446101, Tel: 2474 0196, 2474 0197, 2474 0198, 2474 0199, Fax : 04-2474 5005 e-m: dg_acb@ap.gov.in, www.acbap.ap.gov.iniv. Complaints against ACB. a). Sri. B. Dinesh Reddy, IPS, DGP : ☛ See : Police (135) b). Dy. Secretary (Police) : General Administration Dept, He holds the information about whether the ACB is allowed to prosecute an employee or not, after making enquiries. A.P Secretariat Hyderabad – 500 004. Tel : 2323 1235, 2345 0705, e-m : apsect@ap.nic.inv. Special Track Tribunals : You can get more information from the Legal Services Authority in the High Court. There are about 10 special tribunals trying the cases launched by the ACB. You can even directly approach them, if ACB is not taking interest in your case, after having launched the prosecution. We can verify from them whether the ACB has been watering down the case due to instructions from any political decision. 19
  20. 20. 10. APPELLATE TRIBUNAL FOR FORFEITED PROPERTY : Non-judicial forfeitures could be brought to their attention. Biased execution of the seizure orders. Director of Grievances : Sri. K.L.Vohra, Registrar, 4th Floor, Lok Nayak Bhawan, Khan Market, ND. Tel : 011.2461 5488 Fax : 2460 3309, e-m : kundanvohra@yahoo.com11. ART : * SEE CULTURE & ART (47)12. ATOMIC, NUCLEAR ENERGY :A.P i. Electronics Corporation of India Ltd : Shri R.R. Pandalai, Director (Personnel), ECIL Post, Hyderabad - 500 062. Tel : 040-27121484 Fax : 2712 0033, e-m : dirper@ecil.co.inNational i. Shri V.P. Raja, Principal Adviser, Public Grievances Officer & CVO : Anushakti Bhavan, C.S.M. Marg, Mumbai – 400 001. Tel. 022-2202 9328, 2282 3144 e-m : raja@dae.gov.in / skm@dae.gov.in ii. Uranium Corporation of India Ltd. CVO : Shri Sachinath Banerjee P.O. Jaduguda Mines-832002, Dist. Singhbhum-832 102, Jharkhand. Tel : 0657- 2730122, Fax : 0657-2730322, e-m : uranium@ucil.gov.in iii. Nuclear Power Corporation of India Ltd. CVO : rd Sri. Sushil Chandra, 3 Floor, Entrance Block, Nahbikiya Urja Bhavan, Anushaktinagar, Mumbai - 400 094. Tel : 022-2599 3310, Cell : 09869223628, Fax : 022-2599 3313, e-m : sushilchandra@npcil.co.in iv. Atomic Energy Education Society : CVO : Sri. D. Ramesh, Central Office, Western Sector Anushakti Nagar, Mumbai - 94. Tel : 022-2555 6470, 2555 5740 Fax : 022-2557 6230 e-m : cao@aees.gov.in v. Institute of Physics : CVO : Dr. Biju Raja Sekhar, Sachivalaya Marg, Bhubaneswar-751 005. Tel/fax : 0674230-6412, 0674230 6612 vi Saha Institute of Nuclear Physics, CVO : 20
  21. 21. Sri. V. V. Mallikarjuna Rao, Sector 1, Block AF, Bidhannagar, Kolkata-700 064. Tel : 033-2337 0425, Cell : 09433087290, Fax : 033-2337 4637, e-m : vvmrao@saha.ac.in vii. Dept. of Automic Energy : a). Sri. V.P. Raja, Addl. Secretary, Anushakti Bhawan, CSM Marg, Mumbai- 400 001 Tel : 022. 2202 9328 Fax : 022 2204 8476, 2202 6728, e-m : raja@dae.gov.in b). CVO : Shri A.P. Joshi, Tel : 022 2202 9328, 2284 6213, Fax : 022 2204 8476, e-m: as@dae.gov ☛ See : Science & Technology (159)13. ATTORNEY GENERAL OF INDIA : S/he is the legal advisor to the Government and intervenes on its behalf in the Supreme Court. Can use the services of the Solicitor General of India and the four Additional Solicitors General. It is a constitutional authority and his or her opinions are subject to public scrutiny. The Attorney General is responsible for giving advice to the Government of India upon such legal matters and to perform such other duties of legal character as may be referred or assigned to him by the President. All references to the Attorney General are made by the Ministry of Law and Justice. The Attorney General of India, like an Advocate General of a State is not supposed to be a political appointee, in spirit. By way of public interest litigation, one can intervene, if s/he dilutes or withdraws a case in the course of proceedings under instructions from the Government for political reasons. Complaints against him or her could be addressed to the President. Sri. Goolam E. Vahanvati, 28, Canning Lane, Kasturba Gandhi Marg, ND - 110 001. Tel. : 2338 1636, Resi : 2307 3696, Fax : 2307 238, 2338 5117, 2241 9442, e-m : goolamev@vsnl.net14. BANKS & FINANCIAL INSTITUTIONS : In case of complaints about banks, rural cooperatives, primary cooperatives, scheduled Banking services, false promises, delays, arbitrary internal rules and regulations, corruption and losses to the account holder. If a bank rejects the complaint or the complainant does not receive any reply within a month or 21
  22. 22. the complainant is not satisfied with the reply given by the bank, negligence of service at the counter, Delayed payment of pensions, refusal to give loans for educational purposes, etc.A.P i. Complaints within the bank : a) Allahabad Bank: 1. NPGO: Sh Ashwani Kumar, GM : (Plg.& Dev.) 2. Netaji Subhas Rd. Kolkata-700 001. Tel : 033-22319144, Resi : 033-2466 1541, Fax : 033-2213 8923, e-m : gmfa@allahabadbank.co.in 3. CVO : Sri. Debashish Sarkar, Tel : 033-2242 0892, 033-2242 0863, Fax : 033-2242 0376, 9163332276, e-m : gmcvo@allahabadbank.in b) Andhra Bank : i) Regional G.M.: Shri P. Sree Rama Raju, Asst. G.M. Customer Service Dept. 5-9-11, Dr. Pattabhi Bhawan, Saifabad, Hyderabad - 500 004. Tel : 040-2321 0907, 2323 4313, 2323 0001, Extn. : 2541. Toll Free: 1600334060 Fax : 040-2323 4583, em: corp@andhrabank.co.in ii) Sri K S Ramakrishnan, G.M. Nodal Officer for Customer Service, #5-9-11,Saifabad, Hyderabad-500 004 Tel : 040. 2321 0234, 23210907, Fax : 040-2323 2401 e.m: agmcorp@andhrabank.co.in/ corp@andhrabank.co.in iii. CVO : Shri V. Sivasri, Tel : 040-2323 5344, Cell: 09848502255, Fax : 040-2324 1962, e-m : cvo@andhrabank.co.in c) State Bank of Hyd : i). C.V.O.Sri.. R K Rawat GM (Addl), Gunfoundry, Hyderabad-500 001. Tel : 040-2338 7703, Cell : 09849843131, Fax : 040-2338 7703 e-m : cvo@sbhyd.co.in / sbhrrb@sbhyd.co.in ii). Smt. B. Darahasa Kumari, Asst. G.M. Tel : 2320 3916, e-m : agmvigil@sbhyd.co.in 22
  23. 23. iii) Smt. Renu Challu : M.D, Tel : 2338 7713, Ext 261, 23387819 e.m : sbhmd@sbhyd.co.in / sbhpstomd@sbhyd.co.in, sbhrrb@sbhyd.co.ind). Bank of Baroda : 1. C.V.O: Shri. Ramdas Shenoy : Baroda Corporate Centre C-26, G-Block, Bandra Kurla Complex, Mumbai-400 051. Tel : 022-6698 5717, 2652 6653, Fax : 022-2652 4411, e-m : cvo.bcc@bankofbaroda.com 2. Sri. M.B. Samant, G.M. (Operations, Services, Insp. & Audit Incl. Credit Audit) Suraj Plaza-1, 6th Floor, Maganwadi, Sayajiganj, Baroda - 390 005. Tel : 0265-2363001, Resi : 0265-2326881, Cell : 98254 05250, Fax : 0265-2362914, PBX : 2361852, e-m : gm.ops.ho@bankofbaroda.come). Bank of India : 1. CVO: Shri M C Mulay : Star House, C-5, “G” Block, Bandra-Kurla Complex, Bandra(EAST), Mumbai-400 051 Tel: 022-66684660-61, Cell : 099300 57701, Fax : 022-66987837, e-m : gm.cvo@bankofindia.co.in 2. Sri. V.K.R. Agarwal, G.M., Tel : 022-6668 4516, Resi : 022-2363 0171, Fax : 022-6668 4503, e-m : gmop@bankofindia.co.inf). Bank of Maharashtra : 1. CVO : Sri. Harnagle Dilip Ratiram, “Lok Mangal“ 1501, Shivaji Nagar, Pune - 411 005. Tel : 020-2553 6829, Cell : 09819198129, Fax : 020-25511361, e-m : gmvig@mahabank.co.in 2. Sri. B.K. Piparaya, G.M. (Plg.& Dev.) Risk Mgt., Share & Cream), Plg. Deptt., Tel : 020-2553 6515, Resi : 020-2565 2675, Fax : 020-2553 7015, e-m : bkp: bomcopln@mahabank.co.ing). Canara Bank : 1. CVO: Smt. Bhanu Raman, GM Spencers Tower, 86, M.G. Road, Bengaluru - 560 001. Tel : 080-22127266 Cell : 09916627300, Fax : 080-22221262, e-m : bhanu.raman@canbank.co.in 23
  24. 24. 2. Sri. Denis Rodrigues, Dy. G.M.: ( Marktg. & Customer Relationship) Management Wing, 112, J.C. Road, Bengaluru-560002. Tel : 080-22484581 Resi : 25719285 Fax : 080-22248831, 22220409 e-m : denisrodrigues@canabank.co.ing). Central Bank of India : 1. CVO : Sri. Bharat L. Dave Vigilance Dept. 346, Standard Bldg. Dr. D. N. Road. Fort, Mumbai. Tel : 022-2202 5978, 6638 7766 Cell : 099300 49262 Fax : 022-2204 0061 e.m : gmvigil@centralbank.co.in 2. Sri. S.K. Gupta, G.M. : (Opr), Chandermukhi, 4th Floor, Nariman Point Mumbai - 400 021. Tel : 022-2202 7981 Resi : 2380 3490 Fax : 022-2202 7294 e-m : agmeid@centralbank.co.inh). Corporation Bank: 1. CVO : Shri. Sajeev Krishnan, Mangaladevi Temple Road, P.B. 88, Pandeshwar, Mangalore - 575 001. Tel : 0824-2429091 Cell : 099724 33935 Fax : 0824-24448834 e-m : gmvig@corpbank.co.in 2. Sri. T.M. Lakshmikanthan, G.M. (Customer Service Division) Tel : 0824 - 2423552, Resi : 2410690, Fax : 0824-2448834, e-m: lakshmikanth:pal@corpbank.co.ini). Dena Bank: 1. CVO : Ramesh Singh Bora,Dena Corporate Centre, Sectt. C-10, G-Block, 6th Floor, Bandra Kurla Complex, Bandra (EAST), Mumbai - 400 051. Tel : 022-26545623 Cell: 09619440006, Fax : 022-26545622, e-m: rsbora@denabank.co.in 2. Sri. Arun Singh Barhat, G. M. Tel : 022-26545611 Resi : 022-26702880, Tel/fax : 022-26545610 e-m : arunsingh : csc@denabank.co.inj). Indian Bank : 1. CVO : Sri. M D Kamath, 31, Rajaji Salai, P.B. : 1384 Chennai - 600 001. Tel : 25231257, Fax : 044-25223377, Cell : 09444901213, e.m.: mdkamath@indian-bank.com 24
  25. 25. 2. Sri V. Srinivasan, G.M., 66, Rajaji Salai, Tel : 044-25231279, Resi : 044-24341316, Fax : 044-25262074, e-m : srinivasan@indian-bank.comk). Indian Overseas Bank : 1. CVO : Anil Bhatnagar P.B : 3765, 763 Anna Salai, Chennai - 600 002. Tel : 044-2852 2144, Cell : 09500072560, Fax : 044-28522144, e-m : gmcvo@iobnet.co.in 2. Sri T. Venkat Reddy, G.M. Tel : 044-28511050, Fax : 044.2852 4001, e.m : kc@iobnet.co.inl). Oriental Bank of Commerce : 1. CVO : Sri.B K Mitra, Harsh Bhavan, E-Block, P.B : 329, Connaught Place, ND-110001. Tel : 011-23415464, Cell : 096500 45999, Fax : 011-4765 1207, e-m : vigilance@obc.co.in 2. Sri. M. S. Shetty, Dy. GM. Tel : 011-2341 5023, Resi : 2522 1220, Fax : 011-2341 6196, e.m : rkdargan@obc.co.inm). Panjab National Bank : 1. CVO : Sri. K. Bhaskar, 7, Bhikaji Cama Place , ND-110066 Tel : 011-26102405, Cell: 09971044118, Fax : 011-26160154, e-m : cvo@pnb.co.in 2. Sri. N. Jairaman, Dy. GM : Inspection & Audit Division, Rajendra Bhawan, Rajendra Place, ND-110008. Tel : 011-2574 4297 Fax : 011-2574 4151 e.m : inspctrl@bol.net.inn). Panjab & Sind Bank : 1. CVO: Sri. D K Gupta, Vigilence Dept. Bank House, rd 3 Floor, 21, Rajendra Place, ND-110008. Tel : 011-2573 7321, Cell : 098182 30059 Fax : 011-2573 7378, e-m : gmvig@psb.org.in 2. Sri D.S. Jolly, Dy.GM : Tel : 2576 5886, 2571 9254, Fax : 2572 3569 e.m : psb-hopd : hoinsp@psb.co.in 25
  26. 26. o). State Bank of Bikaner & Jaipur : Sri. P. Ramkumar, GM : (Operation) Tilak Marg, Jaipur - 302 005. Tel : 0141-5101570, 0141-2227165, Fax : 0141-5101560, e-m : gmvigilance@sbbj.co.inp). State Bank of India : 1. Instant Redressal System : Send SMS to 80082020202 2. CVO : Shri Dilip G. Patwardhan, P.B : 12, Mumbai - 400021. Tel : 022-2274 0801, Cell : 09819442155, Fax : 022-2281 5310 e-m : cvo@sbi.co.in 3. Shri Sangeet Shukla,CGM : (PB),Customer Service Dept. 4th Floor, State Bank Bhawan, Madame Cama Road, Mumbai – 400021 Tel : 022-2202 9451, 2202 9456, Resi : 022-2202 2960 Fax : 022-2288 5369, e.m : d gmcusts@sbi.co.inr). State Bank of Indore : 1. CVO : Sri. R K Sharma : 5, Yashwant Niwas Road., Indore - 452003 (MP). Tel : 0731-2548240, Fax : 0731-2432158 2. Sri T. Ramesh Babu, G.M.(Ops.) Tel : 0731-2433 759, Resi: 2552767, e.m : gmo@sbindore.co.ins). State Bank of Mysore: 1. CVO : Sri T. Thomas Mathew, Vigilance, P.B. : 9727, K.G. Road, Bengaluru - 560 009.Tel : 080-22255617, Cell : 09008848484, Fax : 080-2235 0562, e-m : gmvi@sbm.co.in 2. Sri Z.H. Macci, Chief Manager, P & SB Dept., 6th Floor, Tel : 080-22353467, Resi : 080-26490236, Fax : 080-22353048, e-.m : sbmpsb@vsnl.nett). State Bank of Patiala : 1. CVO: Sri. Jasbir Singh The Mall, Patiala - 147001. Tel : 0175-2214709, Cell : 09779940737, Fax : 0175-2301923, e-m: gmvig@sbp.co.in 26
  27. 27. 2. Sri. S. K. Lal, GM. (Operations) Tel : 0175-2304943, Resi : 0175-2220167, Fax : 0175-2213266, e-m : cpppat@sbp.co.inu). State Bank of Saurashtra : 1. C.V.O. Sri Narendra Prasad, New Admin. Bldg., Nilambaug Chowk, Bhavnagar - 364001, Gujarat. Tel : 0278-2426, 171-75, 2426 175, Fax : 2374 1592, e-m : personnel@sbs.co.in/compliance@sbt.co.in 2. Sri Mahesh Pande, Chief Manager (P& SB), Neelam Baug Chowk, Bhavnagar – 364001, Gujarat. Tel : 0278-2437444v). State Bank of Travancore : 1. CVO : Sri P V Durgadasan, Poojapura, Thiruvanthapuram - 695 012. Tel : 0471-2356445, Cell : 09847299311, Fax : 0471-2357045, e-m : gmv@sbt.co.in 2. Sri S.V. Bangera, Assitt. GM Compliance Deptt. Tel : 0471-2358050 Fax : 0471-2347390, 0471-2351063 e-m : compliance@sbt.co.inw). Syndicate Bank : 1. CVO : Sri. M.R. Bagade, 2nd Cross, Gandhinagar, Bengaluru - 560 009. Tel : 080-2226 7741, 2648 1428, Cell : 09731254888, Fax : 080-2237 0305, e-m : cvosyndbank@syndicatebank.co.in 2. Sri. Dinkar Rao, GM. (Plg.& Dev.), Tel : 080-2220 1903, Resi : 2341 6680, Fax : 080-2220 8960, e.m : drao syndcoplan@vsnl.netx). Uco Bank : 1. CVO : Sri. Ronji Suchet Chaudhuri, 10, BTM Sarani, Kolkata - 700 001. Tel : 033-22341028, Cell : 09007035855, Fax : 033-2234-1026, e-m : gm.vig@ucobank.co.in nd 2. Sri A.K. Gupta, GM. 2 Floor, Tel : 033-2215 5735, ® : 033-2449 9675, Fax: 033-22215884, e.m : hopdev.calcutta@ucobank.co.in 27
  28. 28. Y). United Bank of India : 1. CVO : Sri. M Sekhar, 16, Hemantu Basu Sarani (Old Court House Street), Kolkata - 700 001. Tel : 033-22489035, Cell : 09831562342, Fax : 033-22487899, e-m : gmcvo@unitedbank.co.in 2. Sri. Mrinal Baishya, GM, (Plg. & Dev) Tel : 033-22480499, Resi : 033-24712753, Fax : 033-22485852, e-m : ubigmpd@vsnl.netZ). Union Bank of India : 1. CVO : Smt. Jyotsna M. Jamkhandi, 239, Union Bank, Bhawan Vidhan Bhawan Marg, Nariman Point, Mumbai - 400 021.Tel : 022-22851662, Cell : 09930672255, Fax : 022-22027789, e-m : cvo@unionbankofindia.com 2. Sri. B.L. Javeri, G.M. : Plg, Research Dev. & Support Services Dept. Tel : 022-22836607, R : 022-22011732, Fax : 022-22043318, e.m : javeri@unionbankofindia.comza). UTI Bank : 1. CVO : Sri. Rajesh Verma, UTI Tower, Gn. Block, Bandra Kurla Complex, Bandra-East, Mumbai - 400 051. Tel : 022-5678 6666, Fax : 022-2652 3191. zb). Vijaya Bank: 1. CVO: Shri C.R. Chandramouli, 41/2, M.G. Road. Trinity Circle, Bengaluru - 560001. Tel : 080-2558 8852, Fax : 080-2558 4793, Cell : 09945466711 e-m : chandramouli@vijayabank.co.in. 2. Sri Hariprakash Shetty, GM. Tel : 080-2559 1598, 25584066-210, R : 080-2351 4756, Fax : 080-2558 4591, e-m : hariprakash gmplanning@vijayabank.co.inii. Micro-Finance Institutions Network (MFIN) : 90 lakhmembers of the micro-credit self help groups and institutionscan resolve their issues related to membership, loans, 28
  29. 29. repayments and staff behaviour. Helpline: Tel: 040 4001 1095Chief Executive Officer: Sri. Alok Prasad President : Sri. VijayMahajan.iii. Sa-Dhan : It is an apex body of micro-finance institutions (MFIs). It drafted a Code of Conduct (CoC) to its members and SHG which give small loans directly to ordinary people with higher rate of interest. If there are irregularities : a) 404, NirmalTowers, Near Sai Baba Temple, Dwarkapuri Colony, Punjagutta, Hyderabad - 500 082. Tel : 040.4021 6026, Fax : 040.4003 7179 e.m : hyd@sa-dhan.org b) Operational Office; 12 & 13, 2nd Floor, MPTCD Building, Special Institutional Area, Shaheed Jeet Singh Marg, ND - 110 067. Tel : 011.4717 4400, Fax : 011.4717 4405, e.m : info@sa-dhan.org c). Mr. Punit Kr. Singh, Member : Development & Support Team, Cell : 95600 55661, e.m : mservices@sa-dhan.org d). Sri. Mathew Titus, Executive Director.iv. Banking Ombudsman : If any bank rejects the complaint, or the complainant does not receive any reply within a month or the complainant is not satisfied with the reply given by the bank. One can use a plain white paper or do it one-line. One can complain against all commercial banks, regional rural banks and scheduled primary cooperative banks. S/He works through a process of conciliation, mediation and arbitration. All the banks have to observe “Banking Codes and standards Board of India”which are framed by RBI. If the bank is found guilty, he can fine upto Rs. 10 lakhs and upto one lakh in case of mental agony suffered. The following deficiencies: • non-payment or inordinate delay in the payment or collection of cheques, drafts, bills etc.; • non-acceptance, without sufficient cause, of small denomination notes tendered for any purpose, and for charging of commission in respect thereof; 29
  30. 30. • non-acceptance, without sufficient cause, of coins tendered and for charging of commission in respect thereof;• non-payment or delay in payment of inward remittances;• failure to issue or delay in issue of drafts, pay orders or bankers’ cheques;• non-adherence to prescribed working hours ;failure to provide or delay in providing a banking facility (other than loans and advances) promised in writing by a bank or its direct selling agents;• Delays, non-credit of proceeds to parties accounts, non- payment of deposit or non-observance of the Reserve Bank directives, if any, applicable to rate of interest on deposits in any savings,current or other account maintained with a bank ;• complaints from Non-Resident Indians having accounts in India in relation to their remittances from abroad, deposits and other bank-related matters;• refusal to open deposit accounts without any valid reason for refusal;• levying of charges without adequate prior notice to the customer;• non-adherence by the bank or its subsidiaries to the instructions of Reserve Bank on ATM/Debit card operations or credit card operations;• non-disbursement or delay in disbursement of pension (to the extent the grievance can be attributed to the action on the part of the bank concerned, but not with regard to its employees);• refusal to accept or delay in accepting payment towards taxes, as required by Reserve Bank/Government;• refusal to issue or delay in issuing, or failure to service or delay in servicing or redemption of Government securities; 30
  31. 31. • forced closure of deposit accounts without due notice or without sufficient reason; • refusal to close or delay in closing the accounts; • non-adherence to the fair practices code as adopted by the bank or non-adherence to the provisions of the Code of Bank s Commitments to Customers issued by Banking Codes and Standards Board of India and as adopted by the bank ; • non-observance of Reserve Bank guidelines on engagement of recovery agents by banks; and • any other matter relating to the violation of the directives issued by the Reserve Bank in relation to banking or other services. • A customer can also lodge a complaint on the following grounds of deficiency in service with respect to loans and advances: • non-observance of Reserve Bank Directives on interest rates; • delays in sanction, disbursement or non-observance of prescribed time schedule for disposal of loan applications; • non-acceptance of application for loans without furnishing valid reasons to the applicant; and • non-adherence to the provisions of the fair practices code for lenders as adopted by the bank or Code of Bank’s Commitment to Customers, as the case may be; • non-observance of any other direction or instruction of the Reserve Bank as may be specified by the Reserve Bank for this purpose from time to time.Ombudsman /C.G.M. : Sri. M. Sebastien, 1st Floor, Main OfficeBldg, RBI, Saifabad, Hyderabad-500 004. Tel : 040-2321 0013,040 - 2321 0248, 2323 6766, Cell : 98490 22319,Fax : 040-2321 0014, e-m : msebastian@rbi.org.in /bohyderabad@rbi.org.in www.rbi.org.in 31
  32. 32. iv. Reserve Bank of India : Complaints against the Ombudsman and RBI staff : Dept. of Banking Supervision, 6-1-56, 3rd Floor, Secretariat Rd. Saifabad, Hyderabad - 04. e-m : crchyderabad@rbi.org.in / helphyderabad@rbi.org.in a). Sri. K. Mohan Rao, A.G.M.: Personnel. Tel : 2323 0299 b) Sri. Kaja Sudhakar, C.G.M., Customer Service Dept., RBI, Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai - 400 001. c). One can approach the appellate authority : against the Banking Ombudsmen’s decision. Appellate Authority is vested with a Deputy Governor of the RBI.v. National Bank for Agriculture and Rural Development (NABARD) : ☛ See : Rural Development (156)vi. India Infrastructure Finance Co. Ltd. : ☛ See: Finances (75)vii. Industrial Investment Bank of India Ltd. CVO : Shri B.K. Mitra,19, Netaji, Subhas Rd., Kolkata - 700001. Tel : 033-2242-0892, 22209911-13, Fax : 033-2242-0376, e-m : gmcvo@allahabadbank.co.inviii. Exim Bank of India: CVO : C.P. Ravindranath, P.B : 16100, Centre One, Floor 21, World Trade Centre, Cuffe Parade, Mumbai-400005. Tel : 022-22172610, Cell: 09820032145, Fax : 022-22182674, e-m : cprmenon@eximbankindia.inix. Industrial Development Bank of India : CVO : Arun Bisaria, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai-400 005. Tel : 022-22181332, Cell : 09773077472, Fax : 022-22183924, e-m : a.bisaria@idbi.co.inx. Indian Banks’ Association (IBA) : World Trade Centre, 6th Floor Centre 1, Building, World Trade Centre Complex, Cuff Parade, Mumbai - 400005. webmaster@iba.org.in <webmaster@iba.org.in www.bcsbi.org.in 32
  33. 33. a) Chief Executive : Sri. H.N. Sinor b) President : Sri. K. Ramakrishnan.xi. All-India Bank Depositors’ Association : Veeramal Mansion -235, D.N. Road, Mumbai – 400 001.xii. Deposit Insurance and Credit Guarantee Corporation : One can check up whether a bank receiving public deposits has insured itself for guaranteed re-imbursement of the deposits, at least upto one lakh rupees. R.B.I., 2nd Floor, Opp. Mumbai Central Railway Station, Byculla, Mumbai - 400 008 General Tel : 022-2308 4121, Fax : 022-2301 5662, 2301 8165, e-m : dicgc@rbi.org.in a) Shri Pradeep Kumar, AGM : Tel : 23021150, Cell : 98190 49949, e-m: dicgc@rbi.org.in b) Complaint Redressal Cell under Sri B. Srinivas, C.G.M. Tel : 022-2301 9675 c) Complaints against the Corporation: Chairman: Dr. Subir V Gokarn, Dy. Governor, RBI.xiii. Reserve Bank of India (RBI) : Nodal Public Grievance Officers : a) Sri D.G. Kale, G.M. : Customer Service Deptt., Amar Bldg., 1st Floor, Sir P.M. Road, Fort, Mumbai - 400 001. Tel : 022-2263 0483, e-m : dgkale@rbi.org.in b) Foreign Currency Exchange Control Dept. Bank Accounts : Sri Deepak Kumar, Dy. G.M. : Central Office Building, 11th Floor, Fort, Mumbai - 400 001. Tel : 022-2266 0791, Resi : 022-2494 3521, Fax : 022-2266 5330 e-m : rbecdpcd@bol.net.in c) Dept. of Government & Bank Accounts : Sri. L.M. Kamble, Dy. G.M. : Division of Bank Accounts, Byculla Office, Opposite Mumbai Central Station, Mumbai - 400 008. Tel : 022-23018050, Fax : 022-23008764, e-m : lmlamble@rbi.org.in d) Foreign Currency Exchange Facilities : Sri. M.C. Jadhav, Dy. G.M., Dept. of Currency 33
  34. 34. Management, Central Office, Amar Building, 4th Floor, Sir. P.M. Road, Fort, Mumbai - 400 001. Tel : 022-22610907, Fax : 022-226 62442, e-m : mc.jadhavmc@rbi.org.in e) CVO : Sri C.K. Krishnan, Central Office Building, Shaheed Bhagat Singh Marg, Fort, Mumbai-01. Tel : 022-2261 1080, Cell : 098198 04160, Fax : 022-2267 5094, e-m: ckrishnan@rbi.org.in xiv. Government of India : a). Banking Division : GOI. Nodal Grievanc Officer : rd Shri Alok Nigam, Jt. Secretary, 3 Floor, Jeevan Deep Building, Sansad Marg, ND - 110001 Tel : 2374 8735, Fax : 011-2374 2207, e-m : a.nigam@nic.in / jsecps@hotmail.com b). Dept. of Financial Services (Bank Division) : CVO : Smt. Ravneet Kaur, Room : 38. Tel : 2374 5151, Fax : 2374 5151 e-m : jsif-dfs@nic.in ☛ See : Chit funds (28) ☛ See : Investments (99) ☛ See : Industries (95) xv. Bank Security & Fraud : e-m : hobbsfdel@cbi.gov.in ☛ See : CBI (22)15. BLACK MONEY: * SEE : ECONOMIC OFFENCES (57) BOOKS:16. BOOKS, ARCHIVES, TEXT BOOKS ☛ See : Libraries (112) ☛ See : Schools (158)17. BORE WELLS : Under Water, Air, Land & Trees Act (WALTA) one can complain against any other use than for drinking. Bore equipment as well as the rig can be confiscated. Electricity permission can be denied.A.P i. Tehsildar (MRO) of the Mandal: ii. District Collector iii. Police 34
  35. 35. National iv. Central Gound Water Agency ☛ See : Water (190) v. National Green Tribunal : ☛ See : Environment (68)18. BUILDERS & PROMOTERS & REAL ESTATE DEALERS : Complaints against the administration for irregular flats & buildings. Corruption with regard to sanctions and permissions of lay outs, etc. Resident Welfare Associations i. Chief City Planner : ☛ See GHMC (93) ☛ See : HMDA (92) ii. Director of Town & Country Planning : ☛ See : Municipal Administration (121) iii National Academy of Construction : Construction standards, skills, tenders. NAC Campus, Kothaguda post Cyberabad, Hyd - 84. Tel : 2311 1916/17, Fax : 040-2311 1997. CVO/D.G. Cell : 9849470249, e-m : info@nac.edu.in, http://www.nac.edu.in iv. To make sure that the builder belongs to a professional organisation and also to obtain technical information for cross checking what your builder claims to be; against the builder, promoter and land owner. a). Confederation of Real Estate Developers’ Association of India : CREDAI-Andhra Pradesh : The Federation has a Code of Conduct to its members and a Consumer Grievance Redressal Cell. a) Sri. Chittibabu, Gen.Secretary b) Sri. C. Shekar Reddy, 3-6-432, 2nd Floor, Velama House, Himayatnagar, Hyderabad - 500 029. Tel : 2763 1515 Cell : 99668 08484, Fax : 040.2764 4474, e-m:cshekarreddy@yahoo.com/info@credaiap.org www.credai.org c) National Chairperson : Sri. Lalith Kumar Jain v. Builders’ Association of India, 5th Floor, Santhi Sikhara Complex, Raj Bhavan Road, Somajiguda, Hyd-500 082. Tel : 040 2331 4041, 2331 8931 35
  36. 36. vi. A.P. Builders’ Association : President : Sri K. Ravinder Reddy, Tel : 2756 2868, 2781 3390 vii. District Consumer Grievance Redressal Forum : Against the builders for not having fulfilled the contractual obligations. ☛ See : Consumer (43) viii. Nearest Police Station : Not giving possession, cheating, blackmailing, irregular documents, forced signatures, physical threats, etc. ix. Credit Rating ISIL: ☛ See : Investments (99) ☛ See : Housing (89) ☛ See : Quality Tests (147) x. NGOs : a) United Federation of Resident Welfare Associations : (U-FERWAS) # 12-13-705/10/AB, Balaji Residency, Gokul Nagar, Tarnaka, Hyderabad - 500 017. Tel : 040 6450 4993, 6521 4993, Fax : 2715 4118, e-m : ifhd@sify.com www.ifhd.org b) Federation of Apartments and Colony Associations (FACA) : Secretary : Sri. Kamesh BabuNational i. Hindustan Prefab Ltd CVO : Sri. A.K. Gaur Jungpura, ND. Tel : 011-2634 0365 Cell : 098996 98997 Fax : 011-4314 9865 e-m : gaurhpl@yahoo.co.in19. CABINET SECRETARY TO GOVERNMENT OF INDIA : Ultimate administrative authority for all complaints against all departmental Secretaries of the central government. Same status as that of the chief Secretary in a state. a). Smt. Sumati Kumar, Director & Grievance Officer, Cabinet Secretariat, Bikaner House (Annexe) Shahjahan Road, ND. Tel : 011-2338 7030, Fax : 2338 8430 b). CVO : Shri Ashok Kumar, Security, Room : 8, Tel : 2307 3812, 2610 2680, Fax : 011-2338 8430, e-m : p.n.ranjit@gmail.com c). CVO : Shrirajive Kumar Tel : 2301 4720, Fax : 2301 4720 e-m: rajive.k@nic.in 36
  37. 37. d). Sri.B. Chaturvedi, Cabinet Secretariat, Rashtrapati Bhavan, ND - 110004. Tel : 011.2338 7030 Fax : 2338 8430, website : cabsec.nic.in, www.sarkaritel.net e). Sri. K.M. Chandrasekhar, Cabinet secretary.20. CABLES : * SEE : TELEPHONES (175)21. CANTONMENT BOARD-SECUNDERABAD : Negligence on the part of the staff, irregularities, illegal constructions and lack of civic amenities. Secunderabad Court Compound, S.P. Road, Hyderabad - 003. i. a). Sri Madan Mohan, A.S., Cell : 93911 06068 b). Sri.S. Balakrishna, CEO, Cell : 94906 11171 c). President, Cantonment Board, Cell : 94906 11170 ii. Complaints : against the functioning of the CEO : ☛ See : Defence Affairs (51)22. CENTRAL BUREAU OF INVESTIGATION (CBI) : It takes care of all irregularities under the Indian Penal Code. Against all Central Government employees, public servants in authority, politicians and Chairmen of boards and corporations, civil servants, etc. Complaints against all Chief Vigilance Officers of any department or corporation also should go to them with a copy to the Secretary of the Ministry concerned. However, under the infamous rule of the ‘ Single Directive’ in order to enquire and to prosecute certain high ranking people of the rank of joint secretary and above, CBI requires the permission of the Government. CBI welcomes information relating to corruption in Central Government departments and Central Public Sector Undertakings. Every State in India has, at least, one CBI office headed by a Superintendent of Police, where a signed complaint can be lodged. The complaint can be sent by post, fax or in person. There are separate cells for economic or white collar offences under the company law violations. This is the implementing agency for the Prevention of Corruption Act. The CBI does not take up investigation of conventional crimes like 37
  38. 38. murder, theft, robbery etc. unless directed by the Supreme Court / High Courts or referred by State Governments.A.P i. Toll Free Number : 1800 425 00100 ii. Superintendent of Police, SP/CBI/ACB : All matters pertaining to the cases enquired or investigated by ACB, Sri. A.Y.V. Krishna, B-6, 3rd Floor, Block-6, Sultan Bazaar, Kendriya Sadan, Hyderabad - 500 195. Tel : 040.2473 2768, 2473 2762, 0473 4667 (ISDN), Cell : 094411-13555, Fax : 2460 1317, e-m : spachyd@cbi.gov.in / hobachyd@cbi.gov.in iii. DIG, CBI : Sri. Lakshmi Narayana, Tel : 040.2465 3986, 2473 2763, 2473 2764, Cell : 094411-13444, Fax : 24601317 e-m : digachyd@cbi.gov.in digcbihyd@ap.nic.in / hozhyd@cbi.gov.in iv. Complaints against the CBI officers and follow up to the cases filed. In certain situations, an individual might appear before the CBI Court as a complainant and with the Court’s permission, might be come a “ Deemed Public Prosecutor”. The court might grant the plea that both the CBI and Enforce Department should assist the citizen- prosecutor. Special Judge for CBI cases : Sri. S. Ravi Kumar, Principal District and Session Judge, R. R District Courts, Hyderabad - 35 Tel : 2344 2400, 2403 2000National th i. C.B.I. : Block : 4, 6 Floor, CGO Complex, Lodhi Road, ND-110 003. e-m : hobachyd@cbi.gov.in a) CBI Control Room: 24 hrs: Block : 3, Ground Floor, Tel : 011-2436 1273, Fax : 011 -2436 4130 th b) Anti Corruption-I, 7 Floor, Tel : 011-2436 0334 ext. 2499 th c) Anti Corruption – II, 8 Floor, Lok Nayak Bhawan, Khan Market, ND – 110003 Tel : 011-2462 4884 ext.113 38
  39. 39. rd d) Anti Corruption – III, 3 Floor, Block : 4, Tel : 011-2436 0334, ext. 2209, Tel : 011 – 2436 3488 ii. Supdt. of Police, Cyber Crime Investigation Cell : th CBI, 5 Floor Tel : 2436 2203, 2439 2424. iii. Complaints against the CBI officers: a) C.V.O.: Sri A.K.Pateria, CBI., 27, North Block, ND-110 001. Tel : 011-2309 3877, Cell : 098718 96423, Fax : 011-2309 2920, e-m : jdp@cbi.nic.in th b) Sri Amar Pratap Singh, Director : Block : 4, 6 Floor, iv. Nodal Officer : Shri R.K.Tandon, Jt. Director(Admin), CBI Hqrs., Block 3, CGO Complex, Lodhi Road, ND - 110 003, Tel : 2436 1599 Fax: 2436 7166, e-m : zda@cbi.gov.in23. CHARTERED ACCOUNTANTS :A.P i. Institute of Charted Accountants of India: A statutory body established under the Charted Accountants Act, 1949, for the auto-regulation of the profession of Charted Accountancy and maintaining ethical standards. Not only the individual auditor, the whole firm with other colleagues could be debarred from practicing. One can verify whether a company’s statements are made as per the International financial Reporting Standards (IFRS) # 11-5-398/C, Red Hills, Hyderabad-04. For information only. Sri Srinivasan Reddy Tel : 23317026, 2339 3182, 2331 7026 Fax : 2339 3200, e-m : icaihyd@hd2.vsnl.net.in ii. Hyderabad District Consumers Disputes Redressal Forum : For deficiency in rendering services for the remuneration received or fixed. ☛ See : Consumer (43) iii. Police : If there is intimidation or use or threat to use force or blackmail. ☛ See : Police (135) iv. Civil Courts : If the C.A. has caused financial damage to you by betraying your trust or manipulating documents or violating contractual obligations. ☛ See : Legal Remedies (110) 39
  40. 40. v. Human Rights Commission: If you can prove that he has acted against your interests and that it has caused human hardship. ☛ See : Human Rights (91)National i. Institute of Charted Accountants of India (ICAI) : Secretary, PB : 7100, Indra Prastha Marg, ND - 110 104 . e-m : secretary@icai.org, Ashokhaldia@icai.org, icaidel@del2.vsnl.net.in, Website : icai.org. a) Committee on Enthical Standards & Unjustified Removal of Auditor (CESURA), Sri. G.D. Khurana, Director Tel : 011 2370 055, 2337 8406, 2337 8246, 2337 8036, Ext. 456, 011 2337 0295 (Direct), e.m : khurana@icai.org b) Diciplinary matters : Director : Sri T. Karthikeyan, Tel : 011 2337 0055, 2337 8406, 2337 8036, Extn : 456, 2337 0295, (Direct) Diciplinary Committee President : Sri Amar Jeeth Chopra, Secretary : Dr. Ashok Haldia, Tel : 2337 0055, 2337 0740, 2337 9334, Vice President & Secretary : 2337 8402 (Diciplinary e-m : arthik@icai.org) Vice-President : Sri. G. Ramaswamy ii. The Chartered Accountants’ Action Committee : Chennai : IV Floor, Rosy Towers 8, Nungambakkam High Road, Chennai - 600034. Tel : 044-2827 2201, www.ca-actioncommittee.org24. CHEMICALS : Adulteration, Harmful Disposal, Lack of Warning; Complicity of the officials with the private manufacturers for the sale of dangerous chemicals, health hazards & explosives. Side effects on human beings. i. Hindustan Organic Chemicals Ltd : CVO : Sri. Anand Kumar : Harchandrai House, 81, M.K. Road, Marine Lines, Mumbai - 400002. Tel : 022-2206 2742, Cell : 09820091200, Fax : 022-2206 2742, e-m : cvo.hocl@gmail.com 40
  41. 41. ii. Rashtriya Chemicals & Fertilizers Ltd. : CVO : Ajoy Kumar or NFLl Mrs. Priyadarshini : Eastern Express Highway, Sion, Mumbai - 400 022. Tel : 022-2404 5014, Fax : 022-2404 5160 iii. Indian Petro-Chemicals Corpn. ltd. : CVO : P.O. Petro-Chemicals, Dist. Vadodara-391346 (Gujarat). Tel : 373264, 372951, Fax : 0265-372875 iv. Bongaigaon Refineries & Petrochemicals Ltd. CVO : K K Sharma P.O. Dhaligaon, Distt. Chirang, Assam-783 385. Tel: 03664-241233, 243333, Fax : 03664-241027 v. Dept of Chemicals & Petrochemicals: Director of Grievances & CVO : Smt. Neelkamal Darbari, Jt. Secretary (Estt.&PG), Room : 341, A wing, Shastri Bhawan. ND-1. Tel : 011-2338 3428 Cell : 09971860444 Fax : 2307 3682 e.m: padhi@ub.nic.in / neelkamal.d@nic.in /jspc.cpc@sb.nic.in vii. Shri M. K. Alagiri Cabinet Minister, Dept. of Chemicals & Petrochemicals e-m : mincf.cpc@sb.nic.in25. CHIEF MINISTER OF A.P. : Ultimate political authority to hear all complaints against the ministers and all administrative departments in AP i. Petition Monitoring System :Information System Group (CM-ISG) 5th Floor, C-Block, AP Secretariat, Hyd-500 022 Tel : 040-2345 2866, e-m : sysadmin_isg@ap.gov.in Website : http://webapps.cgg.gov.in/gms ii. a). Sri Sreedhar PS to CM, Tel : 040-23462933, e-m : PS_CM@ap.gov.in b). Sri Balakrishna Addl PS to CM, Tel : 040-2345 5205 c). Sri N Srinivas PA to CM (Camp Office), Tel : 040-2341 0333, 2322 6614 Fax : 040-2341 0555 e-m : cmco@ap.gov.in d). Dr V. Narasimha Charyulu, Addl. PS to CM Floor-6 Tel : 040-23456698, 27900331 e-m : apstocm@ap.gov.in 41
  42. 42. e). Sri N. Sridhar, IAS, Addl. Sec. to C.M., 5th Floor, Room : 503. Tel : 040-23454193, Fax : 23457279, f). Sri S.S. Rawat, IAS, Spl. Sec. to C.M. Room : 507 Tel : 040-2345 2421, 2345 3856, Fax : 2345 0270 g). Dr. K.S. Jawahar Reddy, IAS Sec. to CM, Tel : 040-2345 4071, 2345 0466, Fax : 2345 0466, e-m : splsecy_cm@ap.gov.in h). Sri J. Satyanarayana, IAS Spl. Chief Sec.to CM Tel : 040-2345 4664, 2345 4828, e-m : prlsecy_cm@ap.gov.in i). Sri Nallari Kiran Kumar Reddy : Chief Minister, Minister For General Administration, Law & Order,Commercial Taxes, Energy, Coal & Boilers, 6th Floor Tel : 2345 6698, 2345 2933, 2345 5205, Cell: 9440282788 Fax: 2345 2498, 2345 4828, 2345 2933 e-m : cmap@ap.gov.in Residence : Begumpet, Opp. Grand Kakatiya, Hyderabad. Resi : 2354 6195 Camp Off : 2341 0333 Fax : 2341 0555 iii. Complaints against the Chief Minister : Any citizen can seek the permission of the Governor to prosecute the chief minister,if there are evident and acceptable proofs of personal corruption and nepotism. ☛ See : Governor (82) iv. One can use Writ Jurisdiction by way of public interest litigation (PIL) in many administrative acts and against G.O.s that affect adversely one’s legitimate interests or general welfare.26. CHIEF SECRETARY OF A.P : Ultimate administrative authority on complaints against all departments under the government of A.P. If you are not satisfied with response of any departmental chief or CVO, then the final administrative relief should be sought from him, before seeking political or legal solutions. i. a). Smt. Minnie Mathew, IAS Spl. Chief Secretary, ☛ See : Reforms (151) 42
  43. 43. b). Sri S.V. Prasad : Chief Secretary C-Block, Floor-3, State Secretariat, Hyderabad - 500 022. Tel : 040-2345 2620, 2345 5340, 2340 7535, Fax : 2345 3700, e-m: apsect@ap.nic.in / cs@ap.gov.in Private Secretary: ps2cs@ap.nic.in ii. One can use Writ jurisdiction by way of public interest litigation (PIL) in many administrative acts and against G.O.s that affect adversely one’s legitimate interests or general welfare.27. CHILD : Abuse of child, prostitution, Corporal punishments, Child labour, social problems, Adoption, delinquency. Inspection of the institutions.A.P. i. a) Project Director: Smt. K. Rajyalakshmi, DW & CDA, Collectorate Complex, Nampally Station Road, Abids, Hyderabad - 500 001. Tel : 040-2320 2355 Cell : 9440814531 ii. Hyd Child Guidance Bureau : Sri. D.Sanyasi Rao, Superintendent, Child Guidance Bureau, Mallepally, Hyderabad - 040. Tel : 2334 0630 iii. Complaints against the above 2 officers : ☛ See : District Collector (35) iv. Juvenile Board : In case of ill treatment to and abuse of children and on criminal acts of minors. a) 16-7-385, Azampura, Hyderabad - 24. Sri A. Kismat kumar, Director, Tel : 040-2461 6488 www.aponline.gov.in b) A Centralized Grievance Redressal Centre : 0/o the Director of Juvenile Welfare, Correctional Services & Welfare of Street Children, 1st Floor, Block M5, Manoranjan Complex, M.J. Road, Nampally Hyd - 001. Help line : 246 6488 Tel : 2461 6399, 2461 6488, Fax : 2461 6399, e-m : jwcswsc@yahoo.com 43
  44. 44. c). Sri A.L. Kismat Kumar, Director : Tel : 2461 6399, 2461 6488, Fax : 2461 6399, e-m: jwcswsc@yahoo.com v. Tribunals : a). VII Metropolitan Magistrate, Mirza Abdullah Baigh Saheb, 16-6-99/5 Malakpet, Hyd-36 Tel : 040-2452 9773 b). XIII Metropolitan Magistrate, Railway Court, 39 Himayath Nagar, Hyderabad - 500 003. c). XVIII Metro.Magistrate, RTC Mobile Court, Rathifile Terminals, Picket, Hyderabad - 3. d). Act III Addl. Metro/Session’s Judge, Red Hills, Hyderabad - 500 004, Tel : 040-2344 2443 vi. Ministry of Women Development & Child Welfare : ☛ See Women Development & Child Welfare (193) vii. Minister for Indira Kranthi Patham, Pensions, Self Help Groups & Women Development, Child Welfare & Disabled Welfare. ☛ See : Women Development & Child Welfare Ministry (193) viii. NGOs : a). Child Rights Tel :1800 425 2933 b). Child Line : Tel : 1098, 040-2313 3550National i. National Commission for Protection of Child Rights : 5th Floor, Chanderlok Bldg. 36, Janpath, ND-110 001. EPABX : 2372 4027, 2372 4028, Fax : 2372 4026, e-m : ncpcr.india@gmail.com a). Complaints Section : Tel : 2372 4030, e-m : complaints.ncpcr@gmail.com b). Sri. B.K. Sahu, Registrar, Tel : 2372 4023, e-m: registrar.ncpcr@gmail.com c). Member-Secretary & CVO: Sri. Lov Verma, Tel : 011-2372 4027, 2372 4020, Fax : 011-2372 4026, e.m.: ms.ncpcr@nic.in d). Chairperson : Prof. Shanta Sinha Tel : 2373 1583, Fax : 2373 1584, e.m: shantha.sinha@nic.in. 44
  45. 45. ii. National Institute. of Public Coop. & Child Development : CVO : Dr. Neelam Bhatia, 5, Siri Industrial Area, Hauz khas, ND-110 016. Tel : 011-26602311, Cell : 09868158167, Fax : 011-26865187, e-m : nipccdcddiv@yahoo.co.in iii. National Institute Of Minors Health, CVO : Sh. B B Mandal, JNARDDC Campus, Amarwati Road, Wadi Nagpur - 440023. Tel : 07104-224121, Fax : 07104-224121, e-m : bbmandal@hotmail.com iv. National Centre of Films for Children and Young People: CVO : Films Division Complex 24, Dr. G. Deshmukh Marg, Mumbai - 400 026. Tel : 3864798 v. Central Adoption Resource Authority (CARA) : An autonomous body within the M. of Women & Child Development which maintains a data base of adopted and adoptable children and their parents. a) CARA, West Block-8, Wing : 2, 2nd Floor, K.R. Puram, ND-110066. Tel : 011. 2618 0194, e-m : cara-wcd@nic.in, web : adoptioninindia.nic.in b) For complaints against them, Nodal Public Grievance Officer for Children : ☛ See : Women & Child Welfare Ministry (193)28. CHIT-FUNDS : Complaints against any malpractices of the Chit fund companies. Non-conformity to the Andhra Pradesh Protection of Depositors of Financial Establishments, Act-1999. Disappearance of the person who collected funds. i. Commissioner & Inspector General of Registration & rd Stamps : 1-7-10, 3 Floor, NBK Estate, Golconda ‘X’ Roads, Musheerabad, Hyderabad - 500 020, Sri. Aravinda Reddy, Tel : 040-2344 9157, Jt. Inspector-General : Sri. Subbarayudu, e-m: apigrs@ap.nic.in website: ap.gov.in/card. ii. Voilence in collection or disappearance with funds : Nearest Police station ☛ See : Economic Offences (57) 45
  46. 46. 29. CINEMAS, FILMS, HALLS, THEATRES : Content, presentation and FILMS, maintenanceA.P. i. Nearest Police Station : SHO : Eve-teasing, safety, fire, noise pollution prostitution, thefts, parking problems, etc.within the premises and around. ii. A.P. Society Aids Control Society (APSACS): ☛ See : Health (84) iii. Commercial Tax Dept : Black-marketing of the tickets. Kattel Mandi, Abids, Hyderabad. Tel : 040 2465 8559 ☛ See : Commerce (37), Commercial Tax (38) iv. Hygiene, toilets ☛ See : GHMC (93), Health Dept. (84) v. Fire Department : To verify whether they have followed the National Building Code (NBC) ☛ See : GHMC (93) vi. Over-pricing of the food and drink items ☛ See : Civil Supplies (32) vii. A.P. State Film, T.V. & Theatre Development Corporation Ltd. : a) Sri. C. Parthasaradhi, IAS VC & MD Tel : 040-2339 4038, 23413537, Fax : 040-23398024, e-m : iprhyd@ap.nic.in b). Sri R.M. Gonela, IAS Chairman Tel : 040-2345 3026, 2360 8041 Fax : 040-2339 8024, e-m : secy_poll_gad@ap.gov.in viii. Objectionalbe content in the film : Central Film Censor Board : Central Board of Film Certification (CBFC) : The enforcement of the penal provisions of the Cinematograph Act, 1952 lies with the State government. Various forms of violations which often go unchecked because there are no checks and no complaints from either the law enforcement agencies or members of the public. a) Regional Officer : M/s. Dhanalakshmi, Masab Tank, Hyd. Tel : 040-2339 4910, e-m : rocbfchyd@cbfcindia.gov.in 46
  47. 47. ix. Minister for Information & Public Relations, Cinematography, A.P. Film, TV & Theatre Development Corporation. Mrs. D.K. Aruna, D-Block Room : 151, Ground Floor, Tel : 040-2345 3220, 2345 0872 ☛ See: Culture (47)National i. Film and TV Institute of India, CVO : Shri S K Thakur, Law College Road, Pune - 411 004. Tel : 020-2543 3360, Fax : 2545 7638, e-m : registraroffice@ftiindia.com ii. Satyajit Ray Film and Television Institute, CVO : Shri Swapan Mullick E.M. Byepass Road,P.O. Panchasayar, Kolkatta - 700 094. Tel : 033-2432 2072, Cell : 09433033608 Fax : 033-2432 0723, e-m : srfti@cal.vsnl.net.in iii. Film Advisory Committee, DFF : Film Advisory Board in Chennai. It makes recommendations to the Central Government regarding the suitability of films for approval as scientific films, films intended for educational purposes, films dealing news and current events, documentary films or indigenous films www.ddindia.com ☛ See : MIB (96) below iv. Central Film Censor Board : Central Board of Film Certification (CBFC) : It is responsible mainly for certifying films produced in India as well as outside the country into categories. Appeal against the decision of the Board lies with the Film Certification Appellate Tribunal. Chairperson : Mrs. Leela Samson : Bharat Bhavan, 91-E Walkeshwar Road, Mumbai 400 006. Tel : 2363 1048 Fax : 2369 ☛ See : Ministry MIB (96) v. Ministry of Information and Broadcasting : a) Sri. Amitabh Kumar : Dir (Films) : Tel : 2338 6536, 2307 0478, Fax : 2338 6536, e-m : dirfilms-inb@nic.in b) Ms. Ambika Soni : e-m: mib.inb@gmail.com; Sri. Ranjan thakur, PS to MIB, e-m : psministerib@gmail.com ☛ See : Information (96) ☛ See : Television (176) 47
  48. 48. 30. CITIZENS CHARTERS : Most of the state and Central government departments have declared Citizens Charters which guarantee their minimum norms of delay, quality and style of functioning. If you consult them and find that a department has not conformed to those norms in your case, you can complain to Nodal officers who are designated by each department to attend to those complaints. First of all, widely and visibly announcing the charters is an obligation on their part. See on each issue concerned department of the A.P. state government website. In some departments, the officer who was unable to fulfill the Charter commitments is penalised personally. a). Citizens Charters of the state departments or corporations to be consulted from the websites only. : www. aponline.com b). Charters of the Central Governmental depts : www.goicharters.nic.in31. CIVIL SERVICES : * SEE OFFICERS (127) ☛ See : Service Conditions (162)32. CIVIL SUPPLIES : Ration shops, government controlled supply or pricing of essential products, like gas. Joint Inspection teams for irregularities by Ration shops, licensed food grain dealers, Bogus ration cards, Petrol pumps, Gas agencies. In case of delays in supplies, shortages, wrong deliveries, etc. i. Complaints on Fair Price or Ration shops: Regarding late lifting of stocks in the month, irregular supply of essential commodities, late opening of the shops, less weighment of the commodities etc. a) Hyd.Assst. Supply Officer, District Supply Officer : See : Dept. of Civil Supplies b) Jt. Collector, Collector, district c). Legal Metrology officials ☛ See : Weights & Measures (191) ii. Dept. of Civil Supplies : a) Inspector Teams – I & II (Flying Squad) Tel : 2344 7777 48
  49. 49. b) Hyd. District Civil Supplies Officer (DSO) : Sri. M.A. Aleem c) General Manager (Marketing) Smt.S. M. Asha Tel : 2331 3444 d) General Manager (PDS) Sri. Syed Aboo Turab Tel: 2331 0429 e) General Manager (Administration & Vigilance) : Sri. Rajeev Sharma, Tel : 2332 4190 f) Chief Rationing Offier (CRO) : 2nd Floor, Gaganvihar, Mokamjahi Rd. Nampally, Hyd-01, Tel : 2784 5060 Fax : 040-2344 7777, Tel : 2784 5060, Fax : 2344 7770 e-m : apadproc@ap.nic.in, www.apsese.gov.in g) Director of Civil Supplies Sri K.R.B.H.N. Chakravarthi, IAS Tel : 040-23312015, 23323459, e-m: dir_cs@ap.gov.in h) Commissioner : Sri. Hari Preeth Singh, IAS, Tel : 040-2331 0617, 2331 0462, 2754 1354, Fax : 040-2331 8456, e-m : comm_cs@ap.gov.in / apccs@ap.nic.iniii. Inspector General of Police: Vigilance Cell : Complaints against the civil supply officers. Sri. A R Muralidhar IGP: 2nd Floor Gaganvihar, Mozamjahi Market, Hyd-500 001. Tel: 2461 1932, Cell:2461255, 923394130 e-m: apciv@ap.nic.in www.apsese.gov.iniv. A.P. State Civil Supplies Corporation Ltd : a) GM: Administration & Vigilance : Sri. Syed Aboo Turab, Tel: 2331 0429 b) Sri A. Dinakar Babu, IAS, MD, 6-3-655/1/A, Civil Supplies Bhawan, Somajiguda, Hyd-500 082. Tel : 040-2331 2104, Fax:040-23310474 e.m: vc&md_apscs&ecco@ap.gov.in/ pscsc@yahoo.co.inv. For all petrolium products, complaints to: a) Indian Oil Corporation Ltd.: Tel: 2766 7277 nd rd b) IOC: 3-6-436-438, 2 & 3 Floor, Nasrpur House, Chandragiri Colony, Himayath Nagar, Sec’bad - 500029 c). BPCL Tel : 2770 5331 49
  50. 50. vi. Dept. of Consumer Affairrs : CVO: ☛ See : Consumer (43) vii. Sri. D. Sridhar Babu:Minister for Civil Supplies, Food & Consumer Affairs, Legal Metrology & Legislative Affairs : D-Block, Room : 430, Tel : 040-2345 3241, 2345 0785, Resi: 2330 1212 ☛ See : Consumer (43) ☛ See : Weights & Measures (191)33. COAL : ☛ See Mines and Geology (118)34. COIR : Production, market prices, employment A.P. Coir Board, Regional Officer : Swaraj Nagar, A.C. guards, Dhouleswaram Road, Rajahmundry-533 101. Tel : 0883 2432065National a) Coir Board : Coir House a). Nodal Officer : Shri M. Kumararaja, Secretary, P.B.1752, M.G. Road, Ernakulam, Kochi - 682016, Kerala.Tel : 0484-2372676, 2351807, 2351788, 2351807, 2351954 Fax : 0484-2354397, 2370034, e-m : coir@md2.vsnl.net.in / info@coirboard.org www.coirboard.gov.in b). CVO: Sri M. Kumaraswamy Pillai, Tel : 0484-2258094, Cell : 9847527172, Fax : 0484-225-8415, e-m : uss-2000@yahoo.com c). Coir Board : Rajiv Gandhi Handicrafts Bhavan, IInd Floor, Baba Khadag Singh Marg, Cannought Place ND-110 001. Tel : 011-24337766 ☛ See : Textiles (178)35. COLLECTOR, DISTRICT : Collector acts as the Chief Vigilance Officer of the district. He is authorized to review & enquire into complaints against any officer in the district. He has to conduct the enquiry himself against the Gazetted officers in the district. i. Complaints against all welfare schemes in the district. To know the collector and the Police officials of any district, consult: www.andhrapradesh.com/ www.aponline.gov.in a) Sri C. Sudharshan Reddy, IAS, Jt. Collector, R.R. Dist. Tel : 2323 7417, 2330 1227, e.m : jc_rr@ap.gov.in 50
  51. 51. b) Sri Seshadri, IAS Collector : Tel : 2323 5642, 2331 3188, e.m : collector_rr@ap.gov.in c) Jt. Collector, Tel : 040-2320 1575 d) Sri Natarajan. Gulzar, IAS Collector, Hyd. Dist. Nampally, Hyderabad-1. Tel : 2320 2833, 2331 0785, 2331 0389, e.m: collector_hyd@ap.gov.in ii. Complaints against the Collector : a) ☛ See Chief Secretary (26) b) ☛ See Chief Minister (25) c) ☛ See Officers (127) d) ☛ See Chief Vigilance Commission (189) e) ☛ See Lokayukta (113)36. COLLEGES : Complaints against irregularities in recognition, functioning, authorizations, faculty, attendance, examinations, and on the low quality of education. New medical colleges have to comply with the requirements of the “Essentiality” certificate before they get the permission of MCI. Some medical colleges have to maintain teaching hospitals.A.P i Osmania Medical College, Principal, Hyderabad. Tel : 040 2465 6992, 2465 1936, Cell : 98499 03012, 98499 03012 ii. Gandhi Medical College, Principal Hyd. Tel : 040 2750 2742, 2760 8388, 2750 2856, Cell : 98499 03015, 98499 03015 iii. Govt.Dental College, Principal, Hyd. Tel : 040 2460 1930, 2461 9745 Cell : 98480 46322, 98480 46322, 98499 03007, 98499 03007 iv. College, Principal of Nursing Hyd. Tel : 040 2331 0854 v. a). Director of Medical Education: Complaints against the medical colleges. Dr. T. Ravi Raju Tel : 040 2460 2514/ 15/16, 2465 6909, Cell : 98499 03021, 98499 03021 b). Sri D.L. Ravindra Reddy, Minister for Medical Education: ☛ See : Health (84) vi. Regional Inspecting Officer (Twin Cities) : Gunfoundry, Hyd Tel : 2323 6433, 98487 81805, Ranga Reddy Dist. Tel : 2324 4625, Cell : 9848018284 51
  52. 52. vii. Board of Intermediate Education: Recognition, Quality of education, work of the lecturers. Vidhya Bhavan, Opp. Latha Talkies, Nampally, Hyd - 500 001. Tel : 2460 3314, Fax : 040-2473 2101, e-m : bieap@mail.bieap.gov.in or bieap08@yahoo.com/ bieap@mail.bieap.gov.in, www.bieap.gov.in/ www.cie.ap.gov.in a). Smt. Vani Prasad, IAS, Secretary Tel : 2473 2046, Fax : 2473 2101, e-m : secy_bie@ap.gov.in b). Controller of Examinations : Sri Ghouce Uddine Tel : 2473 2369, 2454 6430, Fax : 040-2460 5928, e-m : coe_bie@ap.gov.in / bieap@sancharnet.in / coebie@mail.bieap.gov.in viii. Sri. J.S.V. Prasad, IAS Commissioner, Directorate of Intermediate Education Tel : 2465 5927, Cell : 9440816000 Fax : 2465 5916, e-m : cie_commissioner@yahoo.co.in ix. Dr. K.Lakshminarayana, Director of Collegiate Education Tel : 2461 5576, 2474 5021 Fax : 2460 2285, e-m : collegiateeducation@yahoo.co.in/ klnarayana@ap.gov.in x. a) Secretary, (Institutional Finance) : Finance Dept., Govt. of A.P, Sri. R. P. Watal Tel : 2345 3027 Resi : 2335 0362 b) Sri.D.Sambasiva Rao, I.A.S, V.C. & Secretary, Secondary Education. xi. Principal Secretary. Secondary Education, (SE) : ☛ See Schools (158) xii. Minister for Secondary Education, Government Examinations, A.P. Residential Educational Institutions Society, Hyd Public School, Intermediate Education : ☛ See : Schools (158)National i. National Assessment and Accreditation Council (NAAC): 2/4, Dr Raj Kumar Road, PB : 1075, Rajaji Nagar, Bengaluru-560 010 Tel : 080-2312 4045, 2312 4048/49 Fax : 080-2312 4047, e-m : naac@plr.vsnl.net.in, Website : www.naac-india.com 52

×