Complexity of Managing Change Adapted from Enterprise Management Limited 1987 No plan-maximum pain. No pain, no gain. Maximise Gain by planning Denotes a lack of this component Vision PD Ownership Res&Org Action Plan Review change PD Review Action Plan Res&Org Ownership confusion Vision Review Action Plan Res&Org Ownership anxiety gradual change Vision PD Review Action Plan Res&Org Vision PD Review Action Plan Ownership frustration Vision PD Review Res&Org Ownership false starts Vision PD Action Plan Res&Org Ownership unknown impact