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To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)
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To BYOD Or Not To BYOD (Feb 27, 2013 Innovation Dinner)

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Is Permitting Outside Hardware Even a Good Idea? …

Is Permitting Outside Hardware Even a Good Idea?

By Rudi Greyling CTO and Innovation Director, Avanade South Africa.

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  1. To BYOD Or Not To BYODIs Permitting Outside Hardware Even a Good Idea? 1Rudi Greyling (CTO and Innovation Director)
  2. To measure is to know: Avanade Survey• The global survey was conducted by Wakefield Research, an independent market research firm on behalf of Avanade, from August-September, 2012.• The 599 respondents include C-level executives, business unit leaders and IT decision-makers from 19 countries across the Globe, including South Africa with 20 Respondents.• Companies surveyed span major industries, including financial services, government, healthcare, non-profit and telecommunications. © Copyright 2013 Avanade Inc. All Rights Reserved. 2
  3. What we’re seeing• New set of expectations• Evolving approaches to work• New opportunities © Copyright 2013 Avanade Inc. All Rights Reserved. 4
  4. Work is changing Consumer experience is driving higher expectations More than 60% of employees use personal devices or technology for business purposes. New approaches yield benefits to organizations We are all more globally connected 42% of project teamsCompanies who are “all in” are are distributed acrossmore likely to report improved geographies.sales from capitalizing on newapproaches. Source: Avanade global research study © Copyright 2013 Avanade Inc. All Rights Reserved.
  5. Work RedesignedResearch shows that companies are enabling consumer technologies toallow employees to get work done in new ways. 60% 55% 35% 15% 15% © Copyright 2013 Avanade Inc. All Rights Reserved.
  6. Work is changing Organizations are evolving their approach in response Companies are changing their business process to take advantage. Disconnect remains in how to embrace new work modesThe C-level is focused on capitalizing on benefitsVSIT decision makers are focused on minimizing risks Source: Avanade global research study © Copyright 2013 Avanade Inc. All Rights Reserved.
  7. Work RedesignedResearch shows that companies are enabling consumer technologies toallow employees to get work done in new ways. 60% 55% 35% 15% 15% 85% 60% 41% 40% © Copyright 2013 Avanade Inc. All Rights Reserved. 7
  8. Example 1: New Account Application ProcessRetailer improve New Customer AcquisitionHow does it work?Capturing new account application directly on mobile device with the client present to verifydataBenefitsAccurate client details with lower rejection rate © Copyright 2013 Avanade Inc. All Rights Reserved.
  9. Example 2: US pharmacy wants to transform traditionalpaper-based, manual prescription hospital servicesBusiness situation• One of largest U.S. drugstore chains• Changing regulations requiring pharmacist/patient consults driving costs upwards• Desire to increase customer loyalty and cross sell home delivery and home care• Security is critical given exposure to health care records © Copyright 2013 Avanade Inc. All Rights Reserved.
  10. Example 2:US pharmacy improves the service experience withcollaborative mobile bedside prescription deliverySarah, an Rx Technician, fills Beth, a pharmacist, helps John, a patient, leaves Mary, an executive,patient prescriptions at their patients understand their the hospital with all the can increase customerbedside, and helps patients medications via live video. prescriptions and information loyalty and cross sell, whileget answers to their drug he needs for care at home. reducing costs through morequestions. efficient use of resources.How does it work?• Windows 8 app for capturing prescription and patient information• Lync video conferencing enables bedside pharmacist consult• Simple, intuitive interface that’s easy to use. © Copyright 2013 Avanade Inc. All Rights Reserved.
  11. Key Messages OverviewCompanies are not only accepting employee-ownedtechnologies in the workplace, they’re embracing them.Businesses are redesigning how work gets done and arebuilding new business processes to reap the benefits ofconsumer technologies in the enterprise.Companies that have embraced new technologies andhave established new policies and business processesto support them are seeing measurable positive impact.Business and IT executives view the use of mobile andconsumer technologies, and accompanying policies,from significantly different perspectives. © Copyright 2013 Avanade Inc. All Rights Reserved.
  12. Work Redesigned © Copyright 2013 Avanade Inc. All Rights Reserved.

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