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21st Century
Information
Scaffolding for
Social Change
May 3, 2014
Lindsay J.K. Nichols (@lindsaynichols)
GuideStar (@GuideStarUSA)
#ODFWIB
see IP note on final slide
1. How stronger information systems support innovation in the
nonprofit sector
2. The data we have at our fingertips
3. Making that data meaningful
4. Basic building blocks that facilitate better access to – and
understanding of – nonprofit data
5. How YOU can use your own org’s data to better connect with
supporters
Art by Banksy
The two
elephants
in the
room…
E1: Some nonprofits are better than others
(they create more social or environmental impact per dollar)
E2: Some donors are better than others
(their donations create more social or environmental impact per dollar)
volatile
uncertain ambiguous
complex
#ODFWIB @lindsaynichols @guidestarusa
vision
understanding agility
clarity
#ODFWIB @lindsaynichols @guidestarusa
8
Information about…
Organizations (e.g., Nurse-
Family Partnership is
currently serving 22,795
babies and their mothers in
40 states across the U.S.)
Resources (e.g., The
Robert Wood Johnson
Foundation made a 5-
year, $10 million grant to
Nurse-Family
Partnership in 2007)
Interventions (e.g., regular
nurse visitation for new
mothers their babies leads to
a .2 point increase in math &
reading GPA in grades 1-6)
Issues (e.g., 50% of
children from at-risk
backgrounds are below
the basic level for
reading and math skills
#ODFWIB @lindsaynichols @guidestarusa
15
A nonprofit’s investments in training, planning,
evaluation, and internal systems—investments in
itself—are how are how a nonprofit sustains and
improves its impact on the world.
www.overheadmyth.com
Low Pay,
Make Do, Do
Without
Culture
Underfunding
of Overhead
Funder
Unrealistic
Expectations
Coverage from
144 Outlets
11 Blog Posts
20
http://hopeconsulting.us/pdf/Money%20for%20Good_Final.pdf
Money for Good
21
Only 1/3 of donors
research
~5% research to find
the best nonprofit
www.guidestar.org/moneyforgood
22
Money for Good II
#ODFWIB @lindsaynichols @guidestarusa
The FREE GuideStar Exchange
Basic information such as contact
information, mission statement,
etc.
Financial
Information
Impact and effectiveness
information
www.guidestar.org/exchange
25
26
IRS, GuideStar
Exchange, Other
Partners
GuideStar
Clients and
Partners
GuideStar
Data about 1.5M 501c3
nonprofits
*IRS
*GuideStar Exchange
*DonorEdge Community
Foundations
8 Top Donor Advised
Funds:
*Fidelity Charitable Gift Fund
*Schwab Charitable Gift Fund
20 Donation Portals
Processing $150M+
annually:
*Network for Good
*JustGive
5 Major Online
Destinations:
*Facebook Causes
*Search Engines
10M annual visitors to
guidestar.org
70K social media
followers
140,000+ nonprofit reviews
from beneficiaries,
volunteers:
*GreatNonprofits
Impact assessments about
600+ nonprofits from 5
Expert Partners:
*Philanthropedia, GuideStar
*GiveWell
*RootCause
Data Coming into
GuideStar:
Data Reaching:
•Easily maintain your organization’s profile reaching 110+ leading and
reputable websites and private networks
•Manage your brand on GuideStar’s extended network
100s of other clients and
partners
Bronze-levelbenefits
• Participation
widget
• Promotional
tool kit
• Nonprofit
alerts
• First access
to GuideStar
webinars
Silver-levelbenefits
•Bronze-level benefits
plus
•FC’s Foundation
Directory Online
and in-person
grantseeker
trainings
discounts
•Free
VolunteerMatch
premium
recruitment
tools for 1 year
•Grassroots.org
exclusive
technology
tools
Gold-levelbenefits
• Bronze- and silver-
level benefits plus
• 1 free seat
(annual
subscription)
to GuideStar
Premium
($1500 value)
1. What is your organization aiming to accomplish?
2. What are your strategies for making this happen?
3. What are your organization’s capabilities for
doing this?
4. How will your organization know if you are
making progress?
5. What have and haven’t you accomplished so far?
– A framework for advancing strategic thinking.
– A standardized method for sharing concise
information with key stakeholders and the public.
29
Benefits Include:
• Encouraging people to invest their money,
time, and attention in effective organizations.
• Highlighting the difference your organization
makes.
• Sharpening your approaches.
• Positioning your organization to work with and
learn from others.
30
Claim Your GuideStar Exchange Form
www.guidestar.org
31#ODFWIB @lindsaynichols @guidestarusa
Individual Reviews
Yelp-like reviews
written by individuals
in the community
Collects individual
reviews and provides a
1-5 star rating for each
organization
32
33
#ODFWIB @lindsaynichols @guidestarusa
Celebrate Your Success
35
http://npo.gs/impactpage
37
Evolving the definition
of transparency:
- Timely
- Interactive
- Inclusive
- Comprehensive
http://npo.gs/GSImpactCall2
Next Impact Call:
May 12, 2014, 2-3 pm ET
- Financials
- Programs
- New developments
- Failures
#ODFWIB @lindsaynichols @guidestarusa
Know Your Donors
Closing thought #1: Data ≠ numbers.
Closing thought #2: It’s time we acknowledge the
elephants.
Closing thought #3: Donors care.
Closing thought #4: It’s not about us.
43
Questions?
Licensing
The (1) text and (2) basic graphical
representations in this presentation are
under a Creative Commons Attribution
license. The photographs and other
copied images are not, as I do not have
rights to them.
Lindsay J.K. Nichols
lnichols@guidestar.org
GuideStarUSA
@GuideStarUSA
+GuideStar
GuideStar
GuideStarUSA
GuideStar
The GuideStar Blog:
http://trust.guidestar.org

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Lindsay Nichols - 21st Century Information Scaffolding for Social Change

  • 1. 21st Century Information Scaffolding for Social Change May 3, 2014 Lindsay J.K. Nichols (@lindsaynichols) GuideStar (@GuideStarUSA) #ODFWIB see IP note on final slide
  • 2. 1. How stronger information systems support innovation in the nonprofit sector 2. The data we have at our fingertips 3. Making that data meaningful 4. Basic building blocks that facilitate better access to – and understanding of – nonprofit data 5. How YOU can use your own org’s data to better connect with supporters
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  • 5. Art by Banksy The two elephants in the room… E1: Some nonprofits are better than others (they create more social or environmental impact per dollar) E2: Some donors are better than others (their donations create more social or environmental impact per dollar)
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  • 10. Information about… Organizations (e.g., Nurse- Family Partnership is currently serving 22,795 babies and their mothers in 40 states across the U.S.) Resources (e.g., The Robert Wood Johnson Foundation made a 5- year, $10 million grant to Nurse-Family Partnership in 2007) Interventions (e.g., regular nurse visitation for new mothers their babies leads to a .2 point increase in math & reading GPA in grades 1-6) Issues (e.g., 50% of children from at-risk backgrounds are below the basic level for reading and math skills
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  • 16. A nonprofit’s investments in training, planning, evaluation, and internal systems—investments in itself—are how are how a nonprofit sustains and improves its impact on the world. www.overheadmyth.com
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  • 18. Low Pay, Make Do, Do Without Culture Underfunding of Overhead Funder Unrealistic Expectations
  • 21. Money for Good 21 Only 1/3 of donors research ~5% research to find the best nonprofit
  • 24. The FREE GuideStar Exchange Basic information such as contact information, mission statement, etc. Financial Information Impact and effectiveness information www.guidestar.org/exchange
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  • 27. GuideStar Data about 1.5M 501c3 nonprofits *IRS *GuideStar Exchange *DonorEdge Community Foundations 8 Top Donor Advised Funds: *Fidelity Charitable Gift Fund *Schwab Charitable Gift Fund 20 Donation Portals Processing $150M+ annually: *Network for Good *JustGive 5 Major Online Destinations: *Facebook Causes *Search Engines 10M annual visitors to guidestar.org 70K social media followers 140,000+ nonprofit reviews from beneficiaries, volunteers: *GreatNonprofits Impact assessments about 600+ nonprofits from 5 Expert Partners: *Philanthropedia, GuideStar *GiveWell *RootCause Data Coming into GuideStar: Data Reaching: •Easily maintain your organization’s profile reaching 110+ leading and reputable websites and private networks •Manage your brand on GuideStar’s extended network 100s of other clients and partners
  • 28. Bronze-levelbenefits • Participation widget • Promotional tool kit • Nonprofit alerts • First access to GuideStar webinars Silver-levelbenefits •Bronze-level benefits plus •FC’s Foundation Directory Online and in-person grantseeker trainings discounts •Free VolunteerMatch premium recruitment tools for 1 year •Grassroots.org exclusive technology tools Gold-levelbenefits • Bronze- and silver- level benefits plus • 1 free seat (annual subscription) to GuideStar Premium ($1500 value)
  • 29. 1. What is your organization aiming to accomplish? 2. What are your strategies for making this happen? 3. What are your organization’s capabilities for doing this? 4. How will your organization know if you are making progress? 5. What have and haven’t you accomplished so far? – A framework for advancing strategic thinking. – A standardized method for sharing concise information with key stakeholders and the public. 29
  • 30. Benefits Include: • Encouraging people to invest their money, time, and attention in effective organizations. • Highlighting the difference your organization makes. • Sharpening your approaches. • Positioning your organization to work with and learn from others. 30
  • 31. Claim Your GuideStar Exchange Form www.guidestar.org 31#ODFWIB @lindsaynichols @guidestarusa
  • 32. Individual Reviews Yelp-like reviews written by individuals in the community Collects individual reviews and provides a 1-5 star rating for each organization 32
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  • 38. Evolving the definition of transparency: - Timely - Interactive - Inclusive - Comprehensive http://npo.gs/GSImpactCall2 Next Impact Call: May 12, 2014, 2-3 pm ET - Financials - Programs - New developments - Failures
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  • 42. Closing thought #1: Data ≠ numbers. Closing thought #2: It’s time we acknowledge the elephants. Closing thought #3: Donors care. Closing thought #4: It’s not about us.
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  • 45. Licensing The (1) text and (2) basic graphical representations in this presentation are under a Creative Commons Attribution license. The photographs and other copied images are not, as I do not have rights to them. Lindsay J.K. Nichols lnichols@guidestar.org GuideStarUSA @GuideStarUSA +GuideStar GuideStar GuideStarUSA GuideStar The GuideStar Blog: http://trust.guidestar.org