Vyom Labs BMC BSM Newsletter, March 2010

Vyom Labs – BMC BSM Partner Newsletter March 2010 The Complete ITSM Solutions Company

Topics  Intention of Newsletter  BMC BSM Skills and Services Updates  BMC BSM Project Updates  Articles & Events on BMC BSM Monthly Exclusive Webinar  Contact Us www.vyomlabs.com

Intention of Newsletter • Vyom Labs works with BMC Partners, System Integrators and IT Outsourcers worldwide to help them in their implementation, support projects and pre-sales efforts • BMC BSM Monthly newsletter will keep YOU informed on following about Vyom Labs  Skills Availability On-Demand for your projects  Projects executed by Vyom Labs in last month  Knowledge Sharing Articles www.vyomlabs.com

BMC BSM Skills and Services Updates • Skills availability at Vyom Labs for your projects in this and coming months  BMC Service Support • BMC Remedy ITSM 7.5, 7 and older versions – Service Desk (Incident Management, Problem Management), Change Management, SLM, Asset Management • BMC Service Request Management  BMC Service Assurance • ProactiveNet • BPM (PATROL, PORTAL, PATROL Express ) • TMART • BMC Event Manager (BEM) • Service Impact Manager (SIM)  BMC Service Automation • BMC Configuration Automation for Clients ( BCAC / Marimba) • BMC Configuration Automation for Servers (BCAS / Bladelogic) • BMC Configuration Automation for Networks (BCAN)  Atrium • CMDB Orchestrator (Run Book Automation) • BMC Remedy ARS 7.x, 6.x and older versions  Job Scheduling / Workload Automation • Control-m for Distributed Systems www.vyomlabs.com

BMC BSM Skills and Services Updates • Services available from Vyom Labs for your projects  Implementation Services, Support Services, Integration Services, Customization Services, Upgrade Services and Testing Services for BMC BSM solutions  Custom training workshops / Implementation workshops on BMC BSM solutions  Accredited ITIL Trainings (Foundation, Intermediate, Advance), ITIL Consultancy, ISO 20000 Consultancy www.vyomlabs.com

BMC BSM Project Updates Projects update for month of February 2010 Vyom Labs completed POC for below products for a large IT Service based US Company • Business Performance Manager – Monitoring Servers, Database, Network devices, Applications etc. • Pro-ActiveNet – Integration with BPM and generating dynamic threshold values for monitored data. • BEM – Configured notification and integration with SIM. • SIM – Shown actual Service Impact by configuring on live environment. • Discovery Topology and CMDB - Discovered data from CMDB and populated on dashboard. www.vyomlabs.com

BMC BSM Project Updates Continued…. Projects update for month of February 2010 BMC Service Support Implementation •Completed project for Order Handling system for large UK based Telecom company. •Completed project for CMDB and ITSM customization for large UK based Telecom company. •Successfully completed release R903 for Expedio OM/RM for UK based Telecom company. •Successfully completed project of Installation, configuration, implementation and migration of ITSM as BSM Project for large Europe based Govt. Bank. www.vyomlabs.com

Articles & Events This month’s exclusive Webinar on “Managing IT Infrastructure And Applications Proactively For Performance And User Satisfaction ”. To register for this interesting Webinar, click here Webinar Archive : “Wrap-up: Life in ITIL V3 Environment” “Wrap-up: Implementing ITIL : Product First or Process First ” Presentation: Atrium Discovery and Dependency Mapping www.vyomlabs.com

Contact Us Email: info@vyomlabs.com Web: www.vyomlabs.com www.vyomlabs.com

Vyom Labs BMC BSM Newsletter, March 2010

by Vyom Labs on Apr 06, 2010

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Vyom Labs BMC BSM Newsletter, March 2010 — Presentation Transcript