ITIL Connect Newsletter, May, 2010 Issue

The Complete IT Service Management Solutions Company ITIL Connect Newsletter May, 2010 Presents

ITIL Connect
Vyom Labs presents latest refreshing issue in May 2010 of ITIL Connect - ITIL Newsletter with the current topics surrounding the ITIL, IT Service Management (ITSM) and Business Service Management (BSM).
This month's issue focuses on:
Webcast: Introduction To ITIL V3 Foundation
Received Accreditation for RCV & OSA.
Articles:
1. Resistances against ITIL
2. Instructor-led Live Online Training. Why should you go for it?
Don't hesitate to send us your valuable feedback to [email_address]
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Webcast: “Introduction To ITIL V3 Foundation”
This Webcast will focus on ITIL V3 Foundation Certification. What this Webcast is meant to do is to give an overview of ITIL V3, provide an understanding of the content & coverage of ITIL V3 Foundation, refresh your knowledge on ITIL or simply satisfy your curiosity about the subject.
[View Webcast]

Received Accreditation for RCV & OSA.
Release, Control and Validation (RCV)
RCV certificate is a free-standing qualification, but is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert in IT Service Management Certificate. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL Service Lifecycle core publications.
[Read More]

Operational Support and Analysis (OSA)
The ITIL Intermediate Qualification: Operational Support and Analysis is a free-standing qualification, but also part of the ITIL® Intermediate Capability stream and one of the modules that leads to the ITIL ® Expert in IT Service Management Certificate. The purpose of this module is to impart, test and validate the knowledge on industry practices in Service Management as documented in the ITIL Service Lifecycle core publications. It represents a set of core ITIL® V3 processes and functions to effectively support the day to day operations of IT services for an organization.
[Read More]

Resistance against ITIL IT is the driving force behind the business today! The business profitability depends on number of factors such as reliability, availability, security and performance of IT services. As IT becomes progressively more important to business operations, increasing number of IT organizations are turning to ITIL and other ITSM frameworks to bring IT under control and provide services that deliver business value. Unfortunately, many ITSM improvement programs fail, causing wasted costs and increased business risks because of ‘Resistance to Change’ which is brought about while adopting ITIL practices… [Read More ]

Instructor-led Live Online Training. Why should you go for it?
Live Online Training is an efficient, cost effective and convenient way to gain advanced skills in the latest technology and tools through Trainings and Certifications.
Rather than saying that Live online is better than classroom or online training, I would just say that Live Online Training is just different than the latter ones. They both have their pros & cons.
I have listed some of the benefits below…
[Read More]

Services
Vyom Labs is "The Complete IT Service Management Solutions Company." We provide ITSM services. End-to-end Training, Consulting and BMC ITSM Tool Implementation. The best thing is that we offer these services through a combination of onsite and offshore models which help our clients have great quality services at great value.
BMC Remedy & BSM
BSM Services for BMC Partners
BMC Managed Services
ITIL ITSM
ISO 20000
IT Governance

Solutions
Vyom Labs’ portfolio of Business Service Management (BSM) solutions deliver a widespread approach and unified platform for managing IT.
Application Delivery
Availability and Performance Optimization
Change and Release Management
Cloud Computing
Data Center Consolidation
IT Governance, Threat, and Compliance
IT Infrastructure Library (ITIL)
Operational Efficiency
Self Service
Service Desk Consolidation
Vendor and Asset Management
Virtualization Management

Training Courses
Course Catalog - ITIL
Vyom Labs is an EXIN Accredited Training Provider (ATP) providing ITIL Trainings & Certifications. We specialize in providing Training for:
Foundation Level Certifications
Practitioner / Intermediate Level Certifications
Advanced / Management Level Certifications
Course Schedule
Access Our Course Schedule

Contact Us Vyom Labs Pvt. Ltd. Aditi Samruddhi, S. NO. 173/4, Baner, Pune - 411045 India. Email: [email_address] Website: www.vyomlabs.com Forward To A Colleague

ITIL Connect Newsletter, May, 2010 Issue

by Vyom Labs on May 03, 2010

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ITIL Connect Newsletter, May, 2010 Issue — Presentation Transcript

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