How did we get where we are… WWW MS Windows CommonGroundBlackbaud MS CRM DonorFlex Salesforce Westwood Forster CiviCRM Charisma TouchstoneCh/Point1981 1985 1988 1990 1999 2003 2005 2008
Dedicated Fundraising PackagesBenefits Downsides Written specifically for Over-complex? Lack of fundraising operations flexibility? Experience of other fundraisers and charity Companies can go bust staff or get taken over! Supplier knowledge/ Proprietary Solutions Support (Enhancement requests) Speed of implementation Lower R&D budgets Future-proofing… Technology?
Generic CRM SystemsBenefits Downsides You may get the best of both No default fundraising worlds… plus “templated” functionality… templated charity options & apps versions are just a starting Software license costs point Flexibility of using different Cost NOT just the software support companies/ suppliers Often very customisable & Need more staff time (?) & have third party apps project management Often good for organisation- (-> risk?) wide databases Suppliers’ (re-sellers) Technology… High levels of development & fundraising knowledge? a far wider customer base Fewer charity users (inc. commercial clients) (currently)
How will cost change?How will resource requirements change?
Will we (should we?) be buying “Fundraising software” in the future?
Will “Fundraising software” die? No However…
So what do I think will happen…
Thank You Ivan Wainewright firstname.lastname@example.org://blog.itforcharities.co.uk @itforcharities