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Fundraising software vs Generic CRM systems for charities
 

Fundraising software vs Generic CRM systems for charities

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    Fundraising software vs Generic CRM systems for charities Fundraising software vs Generic CRM systems for charities Presentation Transcript

    • Fundraising Softwareis Dead – Long LiveFundraising Software! Ivan Wainewright ivan@itforcharities.co.ukhttp://blog.itforcharities.co.uk @itforcharities
    • Agenda A little bit of history and statistics Benefits comparison What does all that mean for charities So is Fundraising Software dieing…?
    • ‘Dedicated’ Generic ‘CRM’Fundraising Packages Solutions
    • How did we get where we are… WWW MS Windows CommonGroundBlackbaud MS CRM DonorFlex Salesforce Westwood Forster CiviCRM Charisma TouchstoneCh/Point1981 1985 1988 1990 1999 2003 2005 2008
    • 2012
    • Dedicated Fundraising PackagesBenefits Downsides Written specifically for  Over-complex? Lack of fundraising operations flexibility? Experience of other fundraisers and charity  Companies can go bust staff or get taken over! Supplier knowledge/  Proprietary Solutions Support (Enhancement requests) Speed of implementation  Lower R&D budgets Future-proofing…  Technology?
    • Generic CRM SystemsBenefits Downsides You may get the best of both  No default fundraising worlds… plus “templated” functionality… templated charity options & apps versions are just a starting Software license costs point Flexibility of using different  Cost NOT just the software support companies/ suppliers Often very customisable &  Need more staff time (?) & have third party apps project management Often good for organisation- (-> risk?) wide databases  Suppliers’ (re-sellers) Technology… High levels of development & fundraising knowledge? a far wider customer base  Fewer charity users (inc. commercial clients) (currently)
    • How will cost change?How will resource requirements change?
    • Will we (should we?) be buying “Fundraising software” in the future?
    • Will “Fundraising software” die? No However…
    • So what do I think will happen…
    • Thank You Ivan Wainewright ivan@itforcharities.co.ukhttp://blog.itforcharities.co.uk @itforcharities