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Personal Data and User Modelling
           in Tourism
          Ioannis Stavrakantonakis

                STI Innsbruck
       University of Innsbruck, Austria




                ENTER 2013, Innsbruck     1
Data, data.. more data!




©Google, http://www.google.com/about/datacenters


            Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   2
Social Web data
• Facebook: One billion monthly active users,
  (https://www.facebook.com/facebook, October 2012)

• Twitter: Summer Olympics ‘12 in London
  generated 150 million Tweets
  (https://2012.twitter.com/en/pulse-of-the-planet.html)

• Foursquare: A half billion check-ins the last
  3 months, (http://blog.foursquare.com, Jan 17th 2013)


           Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   3
Recommendation systems

Where should you eat for dinner tonight?


             What should you visit in Innsbruck?

Where to go for a drink?


        Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   4
Recommenders examples
Nara.me asks user’s taste about:
• types of restaurants
• cuisines
• location
• 2 restaurants
  in the city


       Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   5
Recommenders examples (cont.)
SUPE by Toyota[1]:
• In-vehicle navigation system recommender
• Collects driver preferences to provide
  personalised POI search results to the
  driver
• Uses GPS logs (historical data)

        Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   6
The Problem
Personal Data in Social Web
• Data is contained within
  disparate silos
Recommendation systems
                                        Everywhere and nowhere,
• User models are trapped in     David Simonds, Economist 2008*

  proprietary data warehouses
• User model properties are not standardised
  in various domains [4]
                              *http://www.economist.com/business/displaystory.cfm?story_id=10880936
           Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck                7
Research Questions
• How could we bring closer the personal
  data of the users and the recommendation
  systems?
• How could we lower the borders among
  the recommenders?
• Which personal data could be used by the
  recommenders in tourism?

        Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   8
Our Approach
• Open User Model
  – Capturing personal data from the Social Web
  – Specific for tourism
  – Enable both personalisation systems and
    travellers to benefit
  – Based on existing ontologies reuse



        Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   9
Our Approach (cont.)
• Aims to
  – facilitate the extraction of personal data from
    Social Web;
  – facilitate the interoperability among
    recommenders in the tourism domain;
  – enable the users to consume personalised
    services from the data that they have already
    shared in the Social Web.

         Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   10
Related work in user modelling
GUMO [6], SWUM[5]:
  – Cover any attribute of a user model for the
    Social Web
  – Not specific for any domain
  – Aim to allow an easy data sharing between
    applications
Mypes[3]:
  – Cross-system user modelling

         Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   11
The methodology
• Define the attributes of the user model. [2]
  –   Basic user characteristics
  –   Interests
  –   Time dimension
  –   Historical data (e.g. visited places)
  –   User’s wishes



           Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   12
The methodology (cont.)
• Following a bottom-up methodology
  1. study the specifications of social networks
     (i.e. Facebook & Foursquare)
  2. extract user attributes related to tourism
     from the data models
  3. map the extracted attributes



         Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   13
User Model for Tourism
User model aspects                    Facebook            Foursquare                   Comments
Personal information                                                                 Name, Email
Marital status                                                                   Spouse, Children
Hometown                                                         
Current city                                                     

Visited POIs                                                                   Coordinates, Name,
                                                                                      Category
POIs to Explore                                                                POIs saved in ToDo
                                                                                        lists
Interests                                                        
Liked locations                                                  
Activities                                                       

                 Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck                  14
User Model for Tourism (cont.)
• Reuse of existing vocabularies
  – FOAF (http://xmlns.com/foaf/spec/)
     • describe basic information about people
     • describe Internet accounts, web-based activities
  – Geo (http://www.w3.org/2003/01/geo/)
     • information about spatially-located things
  – Wi (http://xmlns.notu.be/wi/)
     • describe that a person prefers one thing to another


          Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   15
User Model for Tourism (cont.)
                                         foaf:knows
                             foaf:Person
      wi:preference         foaf:name                                        umt:POI
                            foaf:mbox                                    umt:name
wi:WeightedInterest         foaf:account          umt:hasToDo            umt:category
                                                                         umt:timestamp
                                                 umt:hasVisited          geo:lat
                                                                         geo:long


                                          umt:hasHometown                 umt:Location
                                  umt:hasCurrentLocation                 umt:name
      Property
                                                                         geo:lat
      Subclass of                    umt:likesLocation
                                                                         geo:long




           Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck           16
Conclusion
• The data models of Social Networks are
  very similar regarding the visited places of
  the users.
• Personal data in the Social Web contain
  reusable information for recommendation
  in the tourism domain.
• An approach for the exploitation of this
  data in tourism.
         Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   17
Future steps
• Finalisation of the UMT model
• Exploitation of the Google Latitude data
• Evaluation of the approach and model




        Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   18
Questions?
ioannis.stavrakantonakis@sti2.at
istavrak.com
@istavrak




         Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   19
References
1. Parundekar, R., & Oguchi, K. (2012). Learning Driver Preferences of POIs
   Using a Semantic Web Knowledge System. The Semantic Web: Research and
   Applications.
2. Kang, E., Kim, H., & Cho, J. (2006). Personalization method for tourist point of
   interest (POI) recommendation. Knowledge-Based Intelligent Information and
   Engineering Systems.
3. Abel, F., Herder, E., Houben, G., Henze, N., & Krause, D. (2011). Cross-system
   user modeling and personalization on the social web. UMUAI Journal.
4. Aroyo, L., & Houben, G. (2010). User modeling and adaptive Semantic Web.
   Semantic Web Journal.
5. Plumbaum, T., Wu, S., De Luca, E., & Albayrak, S. (2011). User Modeling for
   the Social Semantic Web. Proceedings of SPIM 2011.
6. Heckmann, D., Schwarzkopf, E., Mori, J., Dengler, D., & Kröner, A. (2007). The
   user model and context ontology GUMO revisited for future Web 2.0
   extensions. Contexts and Ontologies: Representation and Reasoning.

                Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck   20

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Personal Data and User Modelling in Tourism

  • 1. Personal Data and User Modelling in Tourism Ioannis Stavrakantonakis STI Innsbruck University of Innsbruck, Austria ENTER 2013, Innsbruck 1
  • 2. Data, data.. more data! ©Google, http://www.google.com/about/datacenters Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 2
  • 3. Social Web data • Facebook: One billion monthly active users, (https://www.facebook.com/facebook, October 2012) • Twitter: Summer Olympics ‘12 in London generated 150 million Tweets (https://2012.twitter.com/en/pulse-of-the-planet.html) • Foursquare: A half billion check-ins the last 3 months, (http://blog.foursquare.com, Jan 17th 2013) Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 3
  • 4. Recommendation systems Where should you eat for dinner tonight? What should you visit in Innsbruck? Where to go for a drink? Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 4
  • 5. Recommenders examples Nara.me asks user’s taste about: • types of restaurants • cuisines • location • 2 restaurants in the city Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 5
  • 6. Recommenders examples (cont.) SUPE by Toyota[1]: • In-vehicle navigation system recommender • Collects driver preferences to provide personalised POI search results to the driver • Uses GPS logs (historical data) Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 6
  • 7. The Problem Personal Data in Social Web • Data is contained within disparate silos Recommendation systems Everywhere and nowhere, • User models are trapped in David Simonds, Economist 2008* proprietary data warehouses • User model properties are not standardised in various domains [4] *http://www.economist.com/business/displaystory.cfm?story_id=10880936 Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 7
  • 8. Research Questions • How could we bring closer the personal data of the users and the recommendation systems? • How could we lower the borders among the recommenders? • Which personal data could be used by the recommenders in tourism? Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 8
  • 9. Our Approach • Open User Model – Capturing personal data from the Social Web – Specific for tourism – Enable both personalisation systems and travellers to benefit – Based on existing ontologies reuse Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 9
  • 10. Our Approach (cont.) • Aims to – facilitate the extraction of personal data from Social Web; – facilitate the interoperability among recommenders in the tourism domain; – enable the users to consume personalised services from the data that they have already shared in the Social Web. Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 10
  • 11. Related work in user modelling GUMO [6], SWUM[5]: – Cover any attribute of a user model for the Social Web – Not specific for any domain – Aim to allow an easy data sharing between applications Mypes[3]: – Cross-system user modelling Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 11
  • 12. The methodology • Define the attributes of the user model. [2] – Basic user characteristics – Interests – Time dimension – Historical data (e.g. visited places) – User’s wishes Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 12
  • 13. The methodology (cont.) • Following a bottom-up methodology 1. study the specifications of social networks (i.e. Facebook & Foursquare) 2. extract user attributes related to tourism from the data models 3. map the extracted attributes Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 13
  • 14. User Model for Tourism User model aspects Facebook Foursquare Comments Personal information   Name, Email Marital status   Spouse, Children Hometown   Current city   Visited POIs   Coordinates, Name, Category POIs to Explore   POIs saved in ToDo lists Interests   Liked locations   Activities   Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 14
  • 15. User Model for Tourism (cont.) • Reuse of existing vocabularies – FOAF (http://xmlns.com/foaf/spec/) • describe basic information about people • describe Internet accounts, web-based activities – Geo (http://www.w3.org/2003/01/geo/) • information about spatially-located things – Wi (http://xmlns.notu.be/wi/) • describe that a person prefers one thing to another Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 15
  • 16. User Model for Tourism (cont.) foaf:knows foaf:Person wi:preference foaf:name umt:POI foaf:mbox umt:name wi:WeightedInterest foaf:account umt:hasToDo umt:category umt:timestamp umt:hasVisited geo:lat geo:long umt:hasHometown umt:Location umt:hasCurrentLocation umt:name Property geo:lat Subclass of umt:likesLocation geo:long Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 16
  • 17. Conclusion • The data models of Social Networks are very similar regarding the visited places of the users. • Personal data in the Social Web contain reusable information for recommendation in the tourism domain. • An approach for the exploitation of this data in tourism. Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 17
  • 18. Future steps • Finalisation of the UMT model • Exploitation of the Google Latitude data • Evaluation of the approach and model Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 18
  • 19. Questions? ioannis.stavrakantonakis@sti2.at istavrak.com @istavrak Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 19
  • 20. References 1. Parundekar, R., & Oguchi, K. (2012). Learning Driver Preferences of POIs Using a Semantic Web Knowledge System. The Semantic Web: Research and Applications. 2. Kang, E., Kim, H., & Cho, J. (2006). Personalization method for tourist point of interest (POI) recommendation. Knowledge-Based Intelligent Information and Engineering Systems. 3. Abel, F., Herder, E., Houben, G., Henze, N., & Krause, D. (2011). Cross-system user modeling and personalization on the social web. UMUAI Journal. 4. Aroyo, L., & Houben, G. (2010). User modeling and adaptive Semantic Web. Semantic Web Journal. 5. Plumbaum, T., Wu, S., De Luca, E., & Albayrak, S. (2011). User Modeling for the Social Semantic Web. Proceedings of SPIM 2011. 6. Heckmann, D., Schwarzkopf, E., Mori, J., Dengler, D., & Kröner, A. (2007). The user model and context ontology GUMO revisited for future Web 2.0 extensions. Contexts and Ontologies: Representation and Reasoning. Personal Data and User Modelling in Tourism - ENTER 2013, Innsbruck 20

Editor's Notes

  1. Following the best practices in Ontology engineering we use existing vocabularies.
  2. The weighted interest includes