Contract Manufacturing CRM by ISM


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  • Real-time Sales PipelineIntegrated Sales HistoryActual vs. Potential TrendingDeclining AccountsGrowing Accounts
  • Territory MappingCreating Sales RoutesProximity Mapping Both Customers & ProspectsGeo Code Mapping Integrated with Sales Data
  • Integrate with Actual Billing DataShow Critical Trends by Account & TerritoryReal-time Interpretation (Red – Bad, Green –Good)
  • Immediate Access to Critical InfoFlexibility to Use Any DeviceAccess Customer Sales DataAccess Territory Trend Data
  • The World’s most complete sales applicationAccounts & Contacts – one central repository for all customer information – 360 degree viewLeads & Campaigns – generate more business and align marketing and salesOpportunities & Deals – track all deal activities and accelerate sales cyclesForecasting & Analytics – Offer real time visibility into performanceApprovals & Workflow – automate your business, reduce administration, and keep deals moving quicklyEmail & Productivity – seamless integration between the apps you use most oftenContent Library – central repository to manage all presentations, collateral, and documentsGenius – iTunes recommends songs, Amazon recommends books, Salesforce tells you how to close more dealsPartners – revolutionary technology that makes selling with your partners as coordinated as your direct sales teamAppExchange – extend your sales success with easy to deploy apps and components built by salesforce labs and our customers and partnersAccess your application from anywhere – any browser, desktop, laptop, or mobile device.
  • Customer success metrics.
  • Contract Manufacturing CRM by ISM

    1. 1. Contract Manufacturing CRMOverview<br />Presented by<br />
    2. 2. Challenges Facing Manufacturing Sales Teams<br /><ul><li>High product knowledge requirements
    3. 3. Limited Access to Executives and Other Key Decision Makers
    4. 4. Greater strain on sales resources with growing territories and increased costs for travel
    5. 5. Need for measurement of individual performance
    6. 6. Increasing pressure from International competition</li></li></ul><li>Current Options to Empower Sales Teams<br /><ul><li>Excel / Manual System
    7. 7. “Siloed”
    8. 8. Ineffective – lacks controls and follow-up tools
    9. 9. No On-Demand Reporting
    10. 10. Generic CRM
    11. 11. Lacks Key functionality unique to medical products sales
    12. 12. Build it from scratch
    13. 13. Costly
    14. 14. Puts you in the software development business</li></li></ul><li>Contract Manufacturing CRM from ISM<br /><ul><li>Single integrated system provides a 360-degree view of the customer
    15. 15. Customized for manufacturing industry field sales, support and marketing teams
    16. 16. Benefits of custom software without the risk: built on the proven technology that powers Salesforce CRM with no IT burden on you – it’s in the cloud!
    17. 17. Fastest time to value of any solution on the market</li></li></ul><li>Contract Manufacturing CRM from ISM<br /><ul><li>Design Workflow facilitates internal communications to help sales teams get the support they need
    18. 18. Quote Management empowers management of the transactional elements of quoting processes
    19. 19. Design win forecasting for manufacturers with a significant engineering component to their sales
    20. 20. Track communications with suppliers and subcontractors by project in the same system</li></li></ul><li>Contract Manufacturing CRM: Powerful Features<br /><ul><li>Customer purchase metrics and history help spotlight changes in buying patterns and allow for forecasting and setting quotas
    21. 21. Geo-location, territory mapping and routing tools allow for greater efficiency for field sales teams
    22. 22. Mobile access including powerful product catalog and presentation tools as well as sales quotes and orders designed for iOS (iPhone / iPad / iPod Touch) and Android devices
    23. 23. Location-based rep auto-logging and rep performance metrics for superior performance management</li></li></ul><li>Features (Continued)<br /><ul><li>Sales Process Mapping and Strategy Tools to improve penetration and sell-through in stalled or difficult accounts
    24. 24. Core Salesforce Automation tools to improve follow-up and follow-through
    25. 25. Immediate access to key performance metrics via dashboards and prioritized task lists
    26. 26. All of this at a highly competitive price and less than the cost of customizing Salesforce CRM yourself</li></li></ul><li>Powerfully Simple Dashboards<br />
    27. 27. Territory Management & Routing<br />
    28. 28. Integration With Your Mission-Critical Systems<br />
    29. 29. Advanced Mobile Sales Tools<br />
    30. 30. The Leading Business Application Platform<br />Integrated Content Library<br />AppExchange<br />Email & Productivity<br />Real-Time Approvals & Workflow<br />Genius<br />Leads & Campaigns<br />Accounts & Contacts<br />Forecasting & Analytics<br />Opportunities<br />Partners<br />
    31. 31. The Leading Business Application Platform<br />
    32. 32. The Business Impact of Force-powered CRM<br />Source: Customer Relationship Survey conducted June 2009, by an independent third-party MarketTools Inc on 6,000+ Customers randomly selected.<br />
    33. 33. Summary<br />Contract Manufacturing CRM from ISM<br />Learn more at<br />Email:<br />Contact us directly at 877-553-0485<br />Request a Free 30 Day Trial<br />