TTS ISLN PD presentation Feb 2014


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  • Hello. My name is Azlinda Abdullah. Hereby, I’m sharing with you on my Job Shadowing task.
  • The agreed period was for a week at the Junior Library and the lovely lady assigned to this task was Sheue Mui, the Senior Library Officer in the Junior Library.
  • Reason for this job shadowing is to enable us to be aware of other libraries daily operations and to apply the skills taught should the need arise to assist them.
  • Before I can proceed to know how Junior library operates, I have to familiarise myself with the collections and layout of the library first. Checked out the lovely setting and decorations of the library.
  • The exclusive Mezzanine Floor themed as Our World : many stories; is used for silent reading and accessing the iPads and iPods only. Interesting concept as students do adhere to the rules here.
  • Though we are not serving the same group of students, the basic services provided are similar. Therefore I was very familiar with the Circulation process of the Junior Library.
  • Everyone knows that no 2 libraries are the same therefore I am pleased to be given the opportunity to know the different platforms used to promote our library services.
  • One thing that I can sum up after the week stay is that; I have truly enjoyed this job shadowing task and I would be glad to come back!
  • Hi, everyone, I am Nurul and I am Joana and we’re going to share with you the libraries we’ve visited for our CPD over the course of 2 years.
  • CIS library runs over two floors. It houses 40,000 books and the view overlooking the lake adds to the café-like charm of the library.
  • Like Tanglin, students at the Australian International School are to store their belongings in the cubby holes when they are in the library.
  • The NLB Supply Centre is where all the public libraries’ new booksare sentfor sorting and processing.This is where all the “technical processing” of materials occur.
  • The conservation and preservation of rare materials and micro-filming are also carried out here. To prevent damage from occuring, safety precautions are taken by staff.
  • At Singapore Polytechnic - Students can de-stress themselves by playing card games, board games and even Xbox! Here’s their XboxKinect Stations at their Media Zone.
  • SP library is one of the most interesting libraries here in Singapore not only because of their displays but because of their “The Drawing Room” where you can scribble away on the writeable walls and tables.
  • To cater to varying needs, different schools have different ways of cataloguing and shelving things.We use coloured stickers for our language books and place the barcode on the title page.
  • Other libraries uses “Destiny” as their Library System Manager but here at Tanglin we uses “Oliver”
  • Ideas we have seen in other libraries and adopted into our owninclude installing compact shelving to maintain our collection of textbooks betterand we’re looking forward to reorganising our adult fiction under genres.
  • Being the global voice of the library and information profession, IFLA has indeed come a long to achieve what they have today. The congress has given me an insight on how libraries have evolved in their services, be it in the developing or developed countries. As such, this rare opportunity was indeed any eye-opener for me!
  • IntroductionHi, I’m Yati Library Officer from the Infant Library and Atiqah, Library Officer from the Senior Library. We will be sharing with you our experiences on the staffs continuous professional development.Which year you attended the courseI attended Higher Certificate in Library and Information Services in 2010 and Atiqah attended in 2013.Last year I’ve completed the next level which is Advanced Certificate in Library and Information Services
  • Courses are by WDA together with Library association of Singapore and National Library Academy. It is certified by Singapore Workforce skills qualification.
  • HCLIS can be achieved by completing 5 modules. I use my CPD leave to take time off for class and assessments. Most class are 2 days long except bib control
  • Assessments are open book, we can bring in our learner’s guide to the exam room & are tested by oral questioning with either role playing, written assignment or practical test.
  • Our trainers are experience former librarians & polytechnic lecturers who keep lessons interactive by discussing real scenarios in workplace and how to deal with it
  • modules are conducted in group and class discussion, a lot of sharing of best practices. I not only learn things from the book but by other library officer’s experiences too.
  • ACLIS is a complete course that covers the lifecycle of library management at a supervisory level. To qualify for the ACLIS, all 8 modules need to be successfully completed which includes acquisitions, collection maintenance, circulation, bibliographic control, coaching and more.
  • Here are the next course running dates. There are two intakes per year due to the popularity of the course.In total there’s 21 days of classroom lectures.Besides the close book assessment there are also assignments as well as oral and practical.
  • Participants from different libraries shared their ideas and library practices which includes SOP, promotional outreach and many more. These are just some of the classroom group activities that we did.One of this is an example of an activity that was done by my group.We were tasked to do a workflow for a class visit to the library which can be used to coach a new staff.
  • Having participants from both academic and non-academic libraries, this course allows me the opportunity to widen my experience, exchange ideas and apply the relevant for my own professional development.
  • Hi my name is Jaaziel. Today, my colleagues – rozanavani and I will be sharing with you our experiences during The job swap programme. The job swap experience is a two week exchange pramme where TLRC staff were given the opp to exp working in different libraries as part of our Continuous Pro Dev.
  • A group of ladies from the Charles Sturt University, Australia, came to Singapore last September on a study visit, where we were asked to accompany them to various libraries
  • Su Foo and I were asked to escort these ladies to a few of our wonderful libraries we have here in Singapore
  • I loved the ideas that the Architectural level at Singapore Poly had, their use of space and furniture made it warm and welcoming.
  • I loved the the way space was used for dual purposes, for discussion work or quiet reading, the choice is yours.
  • Food and drink are not allowed in our library. So having an Internet Café, I think, would prove very popular with our students
  • I was asked to lead a walking tour of Chinatown for the CSU group. So I went on a little recce and dropped by Chinatown Visitors Centre!
  • With 20+ visitors trailing at my heels, this meant no random U-turns so I needed to put names to streets and to check their orientation.
  • In my planning I see Chinatown from a visitor’s perspective – from local food, traditional beliefs & practices to the little quirky objects present in our daily lives.
  • Places I would usually walk by and take for granted are given a second look and in the process, I uncovered for myself some surprising information and new discoveries.
  • Hello everybody, this is Xiao Mang, I would like to present the EPQ online training.
  • The EPQ Qualification is offered by AQA. It is required for all A level students in our school.
  • The EPQ online training aims to enable library staff to have a complete knowledge about the program to provide better support for students.
  • The course consists of 6 modules. Candidates can go through the modules at their preferred time and pace.
  • Upon completion, a certificate from SLA will be issued to the candidate as evidence of CPD.
  • Module 1 and Module 2 introduce the background information and the structure elements about EPQ.
  • Module 3 covers the three elements of EPQ and Module 4 talks about the assessment and mark scheme for EPQ .
  • Module 5 and 6 talk about how to help students to search and select resources and address academic honesty in reports.
  • After the course, I have a better understanding about EPQ and becomemore actively involved in helping students in referential tasks.
  • There are many other online CPD courses available, they provide opportunities for library staff to catch up with technology and skills.
  • Hi, we are from the Senior Library.Today, we are sharing with you why we keep notebooks & committed to blogging.
  • You don’t need fancy apps & the latest gadgets. You just need a notebook and a pen.Be it a moleskin diary or a leather jacket notepad – as long as you could record your thoughts/ideas on the paper,…. it is good enough. You don’t need a backup unless you are running out of pages (whereby you could go shopping for more) or if you would lose the whole thing (which would be unfortunate).We love our notebooks. And we will tell you why…
  • Being a serial lister, I like to list down everything from to do list to my thinking process. When I have the visual outcome in my head, I list down how to get there. It helps me keep track of my thoughts & own progress.
  • Annie – Recording and keeping track of her daily taskKeeping a record and instructions of what to do is very important. The notebook simple helps me to get organised and be efficient at the same time.
  • I am fond of jotting down ideas on my notebooks. It records down the ideas which crossed my mind so that I won’t forget.I could sketch, draw freehand, paste pictures and include samples of past examples.It also records further development of the new idea which includes more research & readingand its conceptualization that -> resulted into an end result e.g. photos and reports as evidence
  • I’m afraid that we have something to confess.A: Other then notebooks, we also use blogs as our idea journal. The good thing it being online is that we can share our finds to the team easily.
  • So, how to share information with others… And We thought that sharing is good. It is not to boast but simply we want to do some good.Other blogs we follow: Examples (screenshots)
  • As I do a fair bit of multi-media stuff, I use the blog as a platform to share and keep – from things I found online like web tools & useful websites or how-to’s
  • What we learn – from whole processFrom a spark of ideas to a tsunami of concepts, notebooks and blogs are our perfect companion which we could not work without.
  • TTS ISLN PD presentation Feb 2014

    1. 1. Source: PROVIDING PD FOR LIBRARY SUPPORT STAFF AT TTS ISLN Meeting Feb 2014 Tanglin Trust School TTS Library team and Lisa Cannell
    2. 2. Source: WHAT IS PD? Activities designed to encourage professional learning
    3. 3. Job Shadowing: the name given to the opportunity to observe or “shadow” someone doing their job Azlinda Abdullah Senior Library Officer Tanglin Trust School 2014
    4. 4. Shadow period : 18th to 22nd Nov 2013 Library : Junior School Library Person being shadowed : Sheue Mui, Senior Library Officer 2
    5. 5. Sharing of daily operations Learning new ideas and practices Widen work experiences Ability to assist in time of need
    6. 6. 4
    7. 7. 6
    8. 8. Book Purchasing via Book Depository : learning how to place orders and make payment online Cataloguing of new books : staff are allocated hours to be off counter for this duty Circulation desk: books returned and borrowing process Shelving the collections : done after school hours or break time with student helper assistance at times Charging of iPads/itouches in order to be ready for use!
    9. 9. Firefly : adapted by Junior Library to highlight their on going services, promotions and activities iPads : all students are allowed access to iPads during library lesson and break time and its first come first serve basis! Cool device : a remote charger which allowed charging of 20 ipods/itouches are any one time. Display corner/items : Simple, eye-catching and adorable for the younger age children. Junior Guided Reading Collections : for class use by tutors based on themes/topics for the term
    10. 10. 10
    12. 12. Libraries are changing rapidly
    13. 13. Library Visits Nurul Library Officer Joana Senior Library Officer (PDC) Tanglin Trust School 2014
    14. 14. Canadian International School
    15. 15. Australian International School
    16. 16. NLB Supply Centre
    17. 17. NLB Supply Centre
    18. 18. Singapore Polytechnic
    19. 19. Singapore Polytechnic
    20. 20. Collection Comparison
    21. 21. Library System 2
    22. 22. Adapted Ideas Applying what we‟ve seen to our library • Installing compact shelving • Reorganising our adult fiction books by genre
    23. 23. The nature of information itself is changing
    24. 24. Sheue Mui Uma Azlinda Tanglin Trust School 2014
    25. 25. 2
    26. 26. There were a total of 224 sessions. I attended 20. The following are the sessions I found interesting and inspiring: The library and the city – Library buildings and equipment Future libraries – Infinite possibilities – opening address by IFLA President Dr. Ingrid Parent Are Libraries ready for the big change: Prof. Chan Heng Chee Open Access in the context of full lifecycle of Knowledge Management - Knowledge Management IFLA projects “ The World through Picture Books” and “Sister Libraries” Required skills for children and youth librarians in the digital age Sheue Mui Images taken from
    27. 27. My first opportunity to attend an event with international participants. It was an eye-opening and fruitful experience. Opportunity to listen to others’ valuable work experiences and best practices Awareness of library programmes and initiatives both locally and worldwide Finding out about the trend and directions in which libraries are heading Learning about e-books and libraries on the go Learning about new technology for modern libraries Reflecting on the role of a librarian Sheue Mui Images taken from
    28. 28. These are some of the programmes that we attended that were relevant to our interests and areas of responsibility. Library building and equipment, school libraries with information literacy, science and technology libraries Digitization, exploring an e-book future Uma Data / Text mining – a librarian overview, images usage IFLA projects “ The World through Picture Books” and “Sister Libraries Haiti three years after the earthquake – the never ending story Future Libraries – Future Librarians – Future Skills Azlinda
    29. 29. A rare opportunity given to us to experience the IFLA congress in Singapore. Some of the lessons learnt and experience gained. A chance to meet and mingle with other delegates from various countries Learning the technology adapted by local and worldwide libraries Azlinda Learning the roles librarians play and what the future holds for them Strides in the field of libraries, information literacy Policies created, guidelines followed, paths taken to achieve libraries’ goals and objectives Fav tracks – Open access and digital resources, Tools and techniques, Ideas, innovation, anticipating the new Uma
    30. 30. 10
    31. 31. Staff are joining with limited library qualifications Only Masters in Library and Information Studies available in Singapore
    32. 32. Noryati Library Officer NLBA / WDA courses Atiqah Library Officer Tanglin Trust School 2014
    33. 33. WDA Higher Certificate in Library and Information Services (HCLIS) Support Collection Maintenance (2 days) + Support Acquisitions and Serials Work (2 days) + Provide Loans and Membership Services (2 days) + Support General Reference and Information Enquiry Work (2 days) + Support Collection Maintenance Works (2 days) + Support Bibliographic Control (3 days)
    34. 34. Oral questioning k-repair-with-natasha/ Written assignment Practical test Role play
    35. 35. The trainers
    36. 36. Trainer NUS Library NLB Bible college library Me! SPH Library UWC Library Kinokuniya SP Library MINDEF Library Raffles Institution Library
    37. 37. WDA Advanced Certificate in Library and Information Services (ACLIS) Administer Library Operations (2 days) + Support General Reference and Information Enquiries (2 days) + Support the Management of Promotion and Outreach Activities (3 days) + Support the Management of Bibliographic Control Work (3 days) + Support the Management of Circulation and Membership Services (3 days) + Support the Management of Acquisitions and Serials Work (3 days) + Coach for Service Performance (3 days) + Support the Management of Collection Maintenance Work (2 days)
    38. 38. Module 2014 ACLIS Training Schedule Training Assessment Training Assessment Dates Dates Dates Dates 1st Intake 2nd Intake Venue 6 & 7 Jan 16/17 Jan 5 & 6 Aug 14/15 Aug Toa Payoh NLBA Support General Reference and Information Services 18 & 19 Feb 25/26 Feb 24 & 25 Jul 30/31 Jul Toa Payoh NLBA Support the Management of Promotion and Outreach Activities 3,4 & 5 Mar 11/12 Mar 13,14 & 15 Aug 20/21 Aug Toa Payoh NLBA Support the Management of Bibliographic Control Work 18,20 & 21 Mar 25/26 Mar 27,28 & 29 Aug 1/2 Oct Toa Payoh NLBA Support the Management of Circulation and Membership Services 27,28 & 29 May 4/5 Jun 10,11 & 12 Sep 17/18 Sep Toa Payoh NLBA Support the Management of Acquisitions and Serials Work 21,22 & 23 May 29/30 May 24,25 & 26 Sep 1/2 Oct Toa Payoh NLBA Administer Library Operations Coach for Service Performance Support the Management of Collection Maintenance Work Date, Duration & Venue depends on training provider. 26 & 27 Jun 2/3 Jul 30 & 31 Oct 5/6 Nov Toa Payoh NLBA
    39. 39. Promotional and Outreach SOP Workflow
    40. 40. How we make PD happen… Lisa Cannell Director of CPD
    41. 41. Rozanah Che Deraman Library Officer Infant Library Vani Chandra Assistant Library Officer Junior Library Jaaziel Job Assistant Library Officer Infant Library Job Swap Experience Tanglin Trust School 2014
    42. 42. Senior Library • • • • Two-weeks stint in Senior Library Circulation Online resources Administrative duties
    43. 43. Week 1
    44. 44. Week 2
    45. 45. Junior Library
    46. 46. Contributions
    47. 47. Infant Library Infant School Mathematics Workshop Art Work by Infant students and visiting author Polly Dunbar based on the book Flyaway Katie Book Paddles
    48. 48. • I have gained valuable knowledge about how the Infant Library works • My skills have been sharpened through working in a different library • I have created close bonds with patient and kind colleagues • I have gained more confidence working in a different environment.
    49. 49. Constraints to PD • Money • Time • Mind-set
    50. 50. PDC support staff budget 2013-14 TLRC SENIOR $3,985 Suzanne Parfitt Uma Manikantan Nur Atiqah Bte Ismail Nurul Huda Bte Abubakar Susan Peart Azlinda Bte Abdullah Joana Kristina Gloria Noorazizah Bte M Kamali Shou Xiao Mang Sulastri Foo TLRC JUNIOR $1,515 Yap Sheue Mui Foo Mui Sin Vani Chandran Josephine Chang (Resources Assistant) TLRC INFANT $1,515 Jaaziel Job Rozanah Che Deraman Noryati Bte Mohd Nor Annie Lee (Resources Assistant)
    51. 51. Money issues • Job shadowing and job swaps • Visits to other libraries • Volunteers for conference support • MOOCs • TED talks • Professional journals
    52. 52. Susan Peart Reader Advisory Assistant Su Foo TLRC Administrator STUDY TOUR 1
    53. 53. Ngee Ann Polytechnic Singapore Polytechnic National Library Board@ Chinatown 2
    54. 54. Singapore Polytechnic Student designed furniture Harry Potter Corner Shelving is mobile to allow changes to the look & feel. A Lego corner for Architectural students to build their designs
    55. 55. SP utilises the space to a maximum Creating dual purpose areas Thinking outside the box, on furniture you may can write on it! Catching up on the latest news, or need to talk as a group, there were so many choices.
    56. 56. Ngee Ann Polytechnic I was sceptical of the mess, but staff said it worked very well. The internet café proved to be very popular with students
    57. 57. Prep for Chinatown walkabout: a little orientation recce , and a trip to the Chinatown Visitors Centre for maps + some fact-finding… 7
    58. 58. Now I know: Pagoda, Temple and Smith Streets run parallel to each other and are cut across in the middle by Trengganu Street and Sago Lane!! 8
    59. 59. Chance to be a practising foodie – selecting a variety of dim sum catering to different tastes. 9
    60. 60. Sri Mariamman Temple - built in 1827, the oldest Hindu temple in Singapore and I’ve never stepped foot in it! Apparently, Pagoda Street and Temple Street were so named from this ornate building. Buddha Tooth Relic Temple – who would have thought that one can find a tranquil garden and a beautiful Tibetan prayer wheel at the roof top? 10
    61. 61. Time issues • Online professional development short courses • In-house training (ICT, curriculum and library based) during holidays or for short 30min/1 hour slots
    62. 62. EPQ online training: the role of school librarian Xiao Mang Tanglin Trust School 2014
    63. 63. 2
    64. 64. Aim of the course • Focus on the EPQ qualification, run by SLA (School Library Association, • For library staff to gain knowledge and to put it to practical use 3
    65. 65. How the course is conducted • Six modules with suggestions for practical work and resource links • Participants go through the modules at their preferred time and pace
    66. 66. Achievement: a certificate of participation from SLA
    67. 67. Module 1: Why undertake the EPQ ? Module 2: What does EPQ entail and what role do staff play? 6
    68. 68. Module 3: Time Management, Choosing a Topic and the Production Log Module 4: Assessment and mark scheme for EPQ 7
    69. 69. Module 5: Research, Resources and the Taught Element • Support of searching, selection and evaluation of the resources Module 6: Presentation and the Written Report • How school librarian can help with academic honesty and presentation skills 8
    70. 70. Benefit of the course • A better understanding of the whole EPQ program • Broader knowledge about EPQ resources • Think and perform more proactively in practical referential tasks 9
    71. 71. Other online CPD courses • Opportunities for school librarian to catch up with the latest technology and skills • Time flexible • Libguides online training sessions, etc. 10
    72. 72. Mind-set issues
    73. 73. Staff Training for Teachers: Turnitin Uma Manikantan TLRC Systems Administrator Tanglin Trust School 2014
    74. 74. What?!! „Training‟? Turnitin – Widely used web-based software for plagiarism tracking Sharing of information between staff  Walk-through of process flows…  Tips, hints ® 2
    75. 75. Objectives of session…  To set common parameters for Turnitin classes  To answer queries, share information 3
    76. 76. How? Talking? Hands-on? • PowerPoint slides, with screen captures • 12 minutes each session for 30-40 staff • quick verbal input • demo with Staff access to PCs for hands-on classroom • experience 4
    77. 77. What it looked like! 5
    78. 78. Main points covered Log-in Create class, assignment with submission options Enrol students in class Submit work, view OriginalityCheck® reports 6
    79. 79. Preparation..  Create Turnitin accounts for all staff  A libguide for staff to refer for „quick steps‟ A powerpoint as a guide for the training session 7
    80. 80. The take-aways …  Teaching staff become more familiar with new features and process flows in Turnitin  Point of contact for Turnitin queries established 8
    81. 81. Training.. 9
    82. 82. Image sources: , 10
    83. 83. Sharing knowledge & reflection • Notebooks • Blogs http://
    84. 84. Azizah WRITE THAT DOWN! Atiqah Notebook & Blogging Annie Tanglin Trust School 2014
    85. 85. Notebook 2
    86. 86. The Serial List-er! 3
    87. 87. The Record Tracker Instruction to take note & date tracking 4
    88. 88. The IDEA Keeper Sketches of a possible book display Samples from the past Pictures of ideas The actual window display 5
    89. 89. Our Links: 6
    90. 90. We’ve been stalking… Our favourite bloggers 7
    91. 91. We SHARE some more Web tools & useful websites Sharing of “How-to” Interesting finds 9
    92. 92. Learning POINTS 10
    93. 93. What do you do to provide PD for your support staff?
    94. 94. How could ISLN help provide PD for support staff?