Join Chris Bauer, PhD and a licensed psycologist with over 25 years of experience as he discusses Professional Ethics. This slideshow will cover...
How to recognize a minimum of five often overlooked or ignored ‘red flags’ for ethics risks in themselves, their coworkers, and employees.
How to articulate four values essential to creating and maintaining a culture of both personal and organizational ethics.
How to articulate both the strategic and financial value of developing and maintaining effective ethics and values training for their organization,
Professional ethics how to recognize and reduce risk chris bauer
1. Professional Ethics: How to Recognize and Reduce Risk
Chris Bauer, PhD, HSP, CSP, CFS
Psychologist and Professional Speaker
Chris@BauerEthicsSeminars.com
Turning an ounce of prevention into several pounds of cure
2. Introduction
Chris Bauer
Christopher Bauer, PhD is a licensed psychologist with over twenty-five
years of experience in understanding how and why people make the
choices they do. Besides his expertise in ethics and in making ethics
both fun and funny for his audiences, Christopher Bauer's unique style
and contributions to the field have led him to be recognized with the
prestigious Certified Fraud Specialist designation by the Association of
Certified Fraud Specialists. He is also a professional member of the
National Speakers Association and has earned their Certified Speaking
Professional designation.
Pierre Hage
Pierre Hage is the Director of Marketing at i-Sight, a leading provider of
web-based case management software for corporate investigations.
4. How Ethics & Values Training
Usually Looks
• It’s simply a sign off.
• It’s simply a review of the rules.
• It’s simply a ‘feel good’ exercise about
aspirations.
• It’s simply a half hour on the computer
once a year.
• Values are nowhere in sight
6. Poll Question #2
Does every employee know, in clear
behavioral terms, how their job is to bring
the values in your values statement to life?
7. If your answer was “no” to either of
the prior polling questions, your
organization still has work to do…
8. What Ethics and Values Training
Needs to Be
• Clear
• Concise
• Comprehensive
• Easily understood
• Easily applied
• Easy retained
9. Done Right, Ethics and Values
Training Will:
• Help employees evaluate the appropriateness
of their behavior and the behavior of others.
• Help employees make decisions fully aligned
with your stated values.
• Help employees make – and stick by - good
decisions when there are no rules or policies
for guidance.
10. Three ‘User-Friendly’ Definitions of Ethics
• Doing ‘the next right thing’.
• The rules you follow even when no one is
looking. (In other words - not the rules but what
we do with the rules.)
• The sum of our ‘guiding values’.
11. What is a “Guiding Value”?
• Those beliefs that will always point you towards
‘the next right thing’.
• They are immune to situational pressures.
• They represent who you actually are as a person
or organization rather than who you might say
you are. (These are frequently not one and the
same.)
12. Our ‘Real’ Guiding Values
• Governed often by personal and organizational
motivations rather than the values we like to say
we have.
• ‘Real’ guiding values are actually what drive our
behavior so you need to be as conscious of
them as possible.
13. Four Critical Areas to Focus on For
Ethical Culture
• ‘Real’ Guiding Values
• Individual & Organizational Impact
• Who’s the Primary Customer?
• Transparency & Honesty
14. We All Think We’re Honest and Ethical
• As humans, we are wired to rationalize our
behavior. Neither you nor I are the ones who
are somehow different.
• Once your ethics, values and compliance
training is about everyone else, you have lost
the battle. It’s not ‘us versus them’ – all of us
are at risk.
15. Polling Question #3
As of May, 2013, the latest data from the
Association of Certified Fraud Examiners
suggests that major U.S. and Canadian
companies are “conservatively” losing how
much to fraud and abuse annually?
a.1%
b.3%
c.5%
16. Costs of Inadequate Ethics and
Values Training
• 5% of bottom line “conservatively” lost to fraud and abuse
(broadly defined) according to ACFE.
• ACFE figure doesn’t even include a wide array of other
potentially extremely costly ethics issues.
• The biggest cost of all might be opportunity cost.
• Their sample is major private sector corporations ($250m
+) but data applies to smaller organizations and the public
sector as well. (Why? Because ethics issues are caused by people,
not organizations, and people are the same in every kind of
organization…)
17. Bottom Line Value of Effective Ethics
and Values Training
• Reduced fraud and abuse loss by as much a
50%. (According to independent ACFE and
Ethics Resource Center studies.)
• Reductions in other costly ethics-related losses
(discrimination actions, hostile work
environment issues, ‘garden variety’ ethical
incompetence, etc.)
• Reduced opportunity cost.
18. What must be covered?
• Values, values, values.
• Techniques to identify and respond to often-
overlooked or ignored personal and organizational
ethics ‘red flags’.
• Problem-solving techniques.
• Live, interactive component to allow employees to
recognize and problem-solve around barriers to
effective implementation.
19. Follow-Up Resources
• Free ‘Weekly Ethics Thought’ – subscribe at
www.BauerEthicsSeminars.com.
• Free monthly public sector ethics tipsheet – subscribe at
www.MunicipalEthics.com.
• Free Ethics/Values Culture Opportunity Self-Audit Tool –
request from Chris@BauerEthicsSeminars.com.
• LinkedIn Groups.
• Call or email any time!
21. Questions
If you have any questions, please submit them now.
Thank you for taking the time to attend today’s webinar.
If you have any questions about the information covered in the webinar,
please contact:
Joe Gerard
j.gerard@i-sight.com
Chris Bauer
Chris@BauerEthicsSeminars.com