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Digital                                is Beautiful.

                   Why being online makes us more   Flawless.


Tuesday, July 24, 12
OVERVIEW




3
                       Reasons

                         O CIAL
                        S
                          MEDIA
                          is vital for




Tuesday, July 24, 12
THE FASTER,
     THE BETTER.

Tuesday, July 24, 12
24    HOURS
                       Immediate/Real-Time
                       Patient Feedback

       Weekday                   We are
                                online for
       Weekend                    you!

Tuesday, July 24, 12
We monitor the inquiries about our
   deals, concerns, needs,wants and
   general responses to our marketing
   messages.



Tuesday, July 24, 12
We listen to the concerns/
              complaints, and we use them to
              make our overall clinic and
              treatment experience better/more
              Flawless.


Tuesday, July 24, 12
HELPS US SEE

                       BIGGER
                       THE PICTURE.




Tuesday, July 24, 12
CONSUMER
                          INSIGHT
                         Price



  Testimonies                          We’ve become
                         Side
                                              aware
                                 Misconceptions

                       effects
                                    of what they're
       procedure
                                        looking for
                             Fears/wants/
                                desires
                                                    Because we can never
                                                  assume to KNOW that we
                                             already know what they want.

Tuesday, July 24, 12
We
                          We get their            live for
                          Feedback
                          on our current
                          marketing
                                                consumer
                          campaigns             knowlege!
            We know
            what
            they enjoy         We make
            from our
            competitors
                            ourselves better,
                             and this makes
                                patients
                                happier

Tuesday, July 24, 12
Online
     Community +
     Trust
     Building
                     We
               Understand how
            Essential it is for us.
                            we are in
                       the beautY industry,
                        which is sensitive &
                        Extremely personal
                             for most.
Tuesday, July 24, 12
Online Community +
                       Trust Building




                       b
                       Connect
                          and

                        Capture
Tuesday, July 24, 12
It’s the happy lamb!




                                       Beautiful skin!

                         We    regular/
                               fun/inspiring/
                       share   feel-good


Tuesday, July 24, 12
                       content
Some
             examples..
Tuesday, July 24, 12
Tuesday, July 24, 12
digitally Active
                       & Gorgeous Endorsers


Tuesday, July 24, 12
Keep our fans/Followers
                          excited and inspired!


Tuesday, July 24, 12
F
      A
      C
      E
      B
      O
      O
      K
Tuesday, July 24, 12
T                    Divine Lee
  W
  I
  T
  T
  E
  R
Tuesday, July 24, 12
Tuesday, July 24, 12
                       mThank you!
                       STAY FLAWLESS

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Flawless x Manila Social Media Day 2012

  • 1. Digital is Beautiful. Why being online makes us more Flawless. Tuesday, July 24, 12
  • 2. OVERVIEW 3 Reasons O CIAL S MEDIA is vital for Tuesday, July 24, 12
  • 3. THE FASTER, THE BETTER. Tuesday, July 24, 12
  • 4. 24 HOURS Immediate/Real-Time Patient Feedback Weekday We are online for Weekend you! Tuesday, July 24, 12
  • 5. We monitor the inquiries about our deals, concerns, needs,wants and general responses to our marketing messages. Tuesday, July 24, 12
  • 6. We listen to the concerns/ complaints, and we use them to make our overall clinic and treatment experience better/more Flawless. Tuesday, July 24, 12
  • 7. HELPS US SEE BIGGER THE PICTURE. Tuesday, July 24, 12
  • 8. CONSUMER INSIGHT Price Testimonies We’ve become Side aware Misconceptions effects of what they're procedure looking for Fears/wants/ desires Because we can never assume to KNOW that we already know what they want. Tuesday, July 24, 12
  • 9. We We get their live for Feedback on our current marketing consumer campaigns knowlege! We know what they enjoy We make from our competitors ourselves better, and this makes patients happier Tuesday, July 24, 12
  • 10. Online Community + Trust Building We Understand how Essential it is for us. we are in the beautY industry, which is sensitive & Extremely personal for most. Tuesday, July 24, 12
  • 11. Online Community + Trust Building b Connect and Capture Tuesday, July 24, 12
  • 12. It’s the happy lamb! Beautiful skin! We regular/ fun/inspiring/ share feel-good Tuesday, July 24, 12 content
  • 13. Some examples.. Tuesday, July 24, 12
  • 15. digitally Active & Gorgeous Endorsers Tuesday, July 24, 12
  • 16. Keep our fans/Followers excited and inspired! Tuesday, July 24, 12
  • 17. F A C E B O O K Tuesday, July 24, 12
  • 18. T Divine Lee W I T T E R Tuesday, July 24, 12
  • 19. Tuesday, July 24, 12 mThank you! STAY FLAWLESS