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North Miami Beach Community
Healthcare Center

Isabel Barradas, Domingo Benitez, Harry Jean, Edgar Matamoros, Ibis Menende...
North Miami Beach Community
Healthcare Center
We believe that every person should enjoy a level of
health that allows them...
North Miami Beach Community
Healthcare Center
North Miami Beach Community Healthcare Center(NMBCHC) has been created with ...
North Miami Beach Community
Healthcare Center
Philosophy
Our differences as individuals are essential to our identity but
...
North Miami Beach Community
Healthcare Center
Vision Statement:
Our purpose is to provide access to quality health care th...
North Miami Beach Community
Healthcare Center
GOAL
The main goal of NMBCHC is to improve the quality of
healthcare deliver...
North Miami Beach Community
Healthcare Center
OBJECTIVES
I.
Make coverage more cost effective for those who have
insurance...
North Miami Beach Community
Healthcare Center
Organizational Chart
Medical Director
ARNP

Nursing Director
RN

Gynecology ...
North Miami Beach Community
Healthcare Center
Managerial Nursing Position Job Description
Position Title: Director of nurs...
North Miami Beach Community
Healthcare Center
Interview Guide Form
I.
How did you first become aware of this center and ar...
North Miami Beach Community
Healthcare Center
VIII. Are you comfortable taking directions from a supervisor?
IX. Have you ...
North Miami Beach Community
Healthcare Center
XV. How do you feel about missing days of work? Do you have a
good attendanc...
North Miami Beach Community
Healthcare Center
Performance appraisal form

Employee Category:
Name:
Department:
Position Ti...
North Miami Beach Community
Healthcare Center
B. PERFORMANCE STANDARDS/JOB EXPECTATIONS:
1.-JOB KNOWLEDGE
a-Possesses know...
North Miami Beach Community
Healthcare Center
3.-COMMUNICATION AND JUDGEMENT
a-Listens attentively
b-Expresses self in cle...
North Miami Beach Community
Healthcare Center
5.- MANDATORY COMPLIANCE (as applicable):
a-Maintains current licensure regi...
North Miami Beach Community
Healthcare Center
2- LEADERSHIP
a-Create directs, and guides team effort toward common
objecti...
North Miami Beach Community
Healthcare Center
North Miami Beach Community
Healthcare Center
Conclusion
NMBCHC is in summary a culturally sensitive and oriented initiati...
North Miami Beach Community
Healthcare Center
References
Braveman, P. A., Kumanyika, S., Fielding, J., LaVeist, T., Borrel...
North Miami Beach Community
Healthcare Center
Morris, K. (2011). Issues & answers. Ohio Nurses Review, 86(3), 16-17.
Nweke...
North Miami Beach Community
Healthcare Center
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North miami beach community healthcare center

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Nursing Leadership and Management Project. Combined BSN-MSN ARNP program for Foreign Educated Physicians. at FIU. Biscayne Bay Campus . North Miami. Dec. 2013.

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Transcript of "North miami beach community healthcare center"

  1. 1. North Miami Beach Community Healthcare Center Isabel Barradas, Domingo Benitez, Harry Jean, Edgar Matamoros, Ibis Menendez and Wilmer Santiesteban Florida International University
  2. 2. North Miami Beach Community Healthcare Center We believe that every person should enjoy a level of health that allows them to develop themselves fully. Health is critical to being able to participate in learning, working, contributing to your family and community and reaching your fullest potential. We provide a low cost-effective service to our clients while our qualified health care professionals promote safety, security, privacy, and independence.
  3. 3. North Miami Beach Community Healthcare Center North Miami Beach Community Healthcare Center(NMBCHC) has been created with one purpose: to meet our patients’ needs and the wellbeing of their families. NMBCHC takes a holistic culturally friendly approach of care: learning about all facets of the patient’s life, including cultural background, how they affect health, and how they interact. We offer professional attention and personalized treatment to our clients. NMBCHC offers the following services: I. Adult Medicine Our Internal Medicine department provides services for both acute and chronic illnesses. II. Pediatrics Community Health Center provides care to children and families, starting from pregnancy and birth, through infancy and childhood. IIII. Women’s Health offers: Gynecological (GYN) exams / Pap smears; Colposcopy; Cervical Cancer Screening; Family Planning; Pregnancy Testing; Full Prenatal and Post-partum obstetrical care; Ultrasounds; STD testing; Diagnostic Testing; Walk-in Services; Nutrition Counseling. IV. Social Services and Outreach :helps qualified uninsured patients to apply for Medicaid program services.
  4. 4. North Miami Beach Community Healthcare Center Philosophy Our differences as individuals are essential to our identity but we also have similarities that play a substantial role in our interaction with other individuals, groups or communities. Our healthcare approach is holistic and Transcultural, because in despite of all the cultural differences it addresses a necessity to build on a strong foundation which is healthcare, virtually applicable to all persons, transcending borders, languages and beliefs allowing the nurses do the best in favor of their patients regardless nationality, race, beliefs and life ways.
  5. 5. North Miami Beach Community Healthcare Center Vision Statement: Our purpose is to provide access to quality health care that is patient-focused in delivery and maximizes all available resources within a cultural competent framework. Mission Statement: Our mission is to improve healthcare access and minimize health disparities within the community, by providing quality, comprehensive, culturally-proficient, primary and preventive healthcare services with respect and dignity.
  6. 6. North Miami Beach Community Healthcare Center GOAL The main goal of NMBCHC is to improve the quality of healthcare delivery to adults, children and women by combining comfort, convenience and outstanding service. NMBCHC implements programs and services to attain the following objectives:
  7. 7. North Miami Beach Community Healthcare Center OBJECTIVES I. Make coverage more cost effective for those who have insurance, and extend affordable coverage to the uninsured. II. Improve healthcare quality and patient safety III. Emphasize primary and preventive care linked with community prevention services IV. Reduce the growth of healthcare costs while promoting highvalue, effective care V. Ensure access to quality, culturally competent care for vulnerable populations VI. Promote the adoption and meaningful use of health information technology
  8. 8. North Miami Beach Community Healthcare Center Organizational Chart Medical Director ARNP Nursing Director RN Gynecology ARNP General Manager Internal Medicine ARNP LPN Pediatric ARNP LPN Social Worker LPN Secretary Billing Clerck Maintenance
  9. 9. North Miami Beach Community Healthcare Center Managerial Nursing Position Job Description Position Title: Director of nursing for the North Miami Beach (NMB) Community Healthcare Center (CHC). Educational Requirements: 1. Registered Nurse = NCLEX 2. 5 Years of experience as RN 3. MSN or MBA Responsibilities and Duties i. Main/Primary ii. Others
  10. 10. North Miami Beach Community Healthcare Center Interview Guide Form I. How did you first become aware of this center and are you familiar with our company philosophy? II. Are you currently employed? , if yes where is your place of employment? III. What is your current position? Please list your responsibilities? IV. How long have you been working for your most recent employer? V. May we obtain references from your previous employer? VI. Have you been previously employed as a Director of Nursing? If yes, please share your experiences with us? VII. Have you ever held a managerial position other than Director of Nursing? If yes, tell us about your experiences.
  11. 11. North Miami Beach Community Healthcare Center VIII. Are you comfortable taking directions from a supervisor? IX. Have you ever received disciplinary measures while previously employed? If yes, please explain the situation or incident in detail. X. What are your strengths and weaknesses as an employee? XI. What traits should a good employee posses? XII. Tell us about any future career goals that you would like to achieve? XIII. Tell us about yourself? XIV. If you make a medical error what steps would you take to correct the situation? If another healthcare professional make the same error how would you address the situation?
  12. 12. North Miami Beach Community Healthcare Center XV. How do you feel about missing days of work? Do you have a good attendance record? XVI. Have you ever had a differing professional point of view with a immediate supervisor? If yes, how did you resolve the issue? XVII. How would you resolve a conflict with a subordinate? XVIII. Can you explain a most stressful work related situation that affected your job performance? And how did you resolve that particular situation? XIX. If while on duty you witnessed another employee abusing an elderly client who was diagnosed with Alzheimer disease, what would you do? XX. When will you be available to start this position? XXI. Would you like to ask any question related to this interview or the position?
  13. 13. North Miami Beach Community Healthcare Center Performance appraisal form Employee Category: Name: Department: Position Title: ID #: Evaluation Date: Evaluation Type: Annual___ Other___ A.-PERFORMANCE RATINGS: 1Unsatisfactory 2Below expectation 3Satisfactory 4Above average 5Outstanding
  14. 14. North Miami Beach Community Healthcare Center B. PERFORMANCE STANDARDS/JOB EXPECTATIONS: 1.-JOB KNOWLEDGE a-Possesses knowledge and understanding of assigned duties responsibilities, policies and procedures to perform duties for position. b- Possesses adequate technology proficiency for the position. c- Embraces the perpetual quest for new knowledge and awareness 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 2.-WORK PRODUCT: a- Accuracy, timeliness, professionalism, and thoroughness of work produced required for the position b- Completes acceptable quantity of work required for position c- Compliant with safety standards and expectations d- Meets customer’s needs through commitment to exceptional outcomes, innovation, quality and quality improvement, safety, and effective care 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
  15. 15. North Miami Beach Community Healthcare Center 3.-COMMUNICATION AND JUDGEMENT a-Listens attentively b-Expresses self in clear manner c-Analyzes problems or procedures and selects the correct course of action. d-Makes logical decisions 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 4.-TEAM WORK: a-Nurtures a spirit of cooperation and teamwork. Values and seeks input and expertise of others. b-Contributes to the team environment by working effectively with others. Can resolve problems with others. c-Contributes to a positive team by acting positively; discourages gossip and negative talk. 1 1 2 2 1 2 3 4 5 3 4 5 3 5 4
  16. 16. North Miami Beach Community Healthcare Center 5.- MANDATORY COMPLIANCE (as applicable): a-Maintains current licensure registration required of all the staff members. b- Attends to mandatory orientation programs, workshops and courses requires for the company. c- Keeps up with the updating in computer technology 1 2 3 4 1 2 3 4 5 1 2 3 4 5 6.- MANAGEMENT AND SUPERVISORY POSITION 1-INTEGRITY a-Truthful, equitable and honest in performing all aspects of the position patient care, education, community contribution b- Fiscal/administrative management using cost-effective methods c-Gets along well with the rest of the staff 5 1 2 1 2 1 2 3 4 5 3 4 5 3 4 5
  17. 17. North Miami Beach Community Healthcare Center 2- LEADERSHIP a-Create directs, and guides team effort toward common objectives 1 2 3 4 5 b- Uses financial resources efficiently and understands revenue objectives 1 2 3 4 5 3-HUMAN RESOURCES MANAGEMENT a-Assesses the needs of the staff 1 2 3 4 5 b-Conducts bi-weekly staff meetings to discuss needs and requests 1 2 3 4 5 c- Works well with administration 1 2 3 4 5
  18. 18. North Miami Beach Community Healthcare Center
  19. 19. North Miami Beach Community Healthcare Center Conclusion NMBCHC is in summary a culturally sensitive and oriented initiative with a strong planned stage, created by people with a main goal of service as a vocation providing access to quality health care that is patient-focused in delivery and maximizes all available resources within a cultural competent framework. NMBCHC main goal is to improve the quality of healthcare delivery to adults, children and women by combining comfort, convenience and outstanding service. “Our hope is to become the first and the best choice for our diverse clients and their families in our area of impact”.
  20. 20. North Miami Beach Community Healthcare Center References Braveman, P. A., Kumanyika, S., Fielding, J., LaVeist, T., Borrell, L. N., Manderscheid, R., & Troutman, A. (2011). Health Disparities and Health Equity: The Issue Is Justice. American Journal Of Public Health, S149-55. doi:10.2105/AJPH.2010.300062 Dudas, K. I. (2012). Cultural competence: An Evolutionary Concept Analysis. Nursing Education Perspectives, 33(5), 317-321. Educationportal.com (2013). Director of nursing: Duties, requirements and responsibilities. Retrieved from http://educationportal.com/articles/ Director_of_Nursing_Duties_Requirements_and_Responsibilities.html Gracia, J., & Koh, H. K. (2011). Promoting Environmental Justice. American Journal Of Public Health, S14-6. doi:10.2105/AJPH.2011.300406 HHS announces new health promotion, disease prevention agenda. (2012). American Nurse, 44(1), 9. HHS releases final healthy people goals for 2020. (2011). Contemporary Pediatrics, 28(12), 13.
  21. 21. North Miami Beach Community Healthcare Center Morris, K. (2011). Issues & answers. Ohio Nurses Review, 86(3), 16-17. Nweke, O. C., & Lee, C. (2011). Achieving Environmental Justice: Perspectives on the Path Forward Through Collective Action to Eliminate Health Disparities. American Journal Of Public Health, S6-8. doi:10.2105/AJPH.2011.300377 Parker, M. E., & Smith, M. C. (2010). Nursing theories and nursing practice. (3rd ed.). Philadelphia, PA: F. A. Davis Company. Senzon, S. A. (2011). Five Keys to Real Transformation in Health Care. Journal Of Alternative & Complementary Medicine, 17(11), 1085-1089. doi:10.1089/acm.2011.0671 Sullivan, E. J. (2012). Effective Leadership and Management in Nursing (8th ed). Upper Saddle River, NJ: Pearson Prentice Hall. University Alliance Online (2013). A clinical nurse manager position can provide opportunities for leadership and professional advancement. Retrieved from http://www.jacksonvilleu.com/nursing-degreeresources/clinical-nurse-manager-job-duties-education/
  22. 22. North Miami Beach Community Healthcare Center

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