SAP Billing for Toll Collect
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SAP Billing for Toll Collect

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Most of the city roads, motorways and highways across the globe are creaking under the pressure of teh increases in road vehicles leading to fuel wastages, higher rish in accidents and increase in......

Most of the city roads, motorways and highways across the globe are creaking under the pressure of teh increases in road vehicles leading to fuel wastages, higher rish in accidents and increase in carbon emission. Efficicent Toll Collect solutions should offer an easy way to collect road user charges, reducing the cost of transaction processing, decreasing the errors, frauds while maximising the revenues.

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  • 1. SAP BRIM for Toll Collect Being Smart & Innovative In Your Revenue Management Executive Overview Presentation Isabelle ROUSSIN - SAP
  • 2. © 2013 SAP AG. All rights reserved. 2 © 2013 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.
  • 3. © 2013 SAP AG. All rights reserved. 3 Market Drivers Solution Overview Scenarios Benefits What are the Main Challenges Influencing Your Business?
  • 4. © 2013 SAP AG. All rights reserved. 4 Market Drivers Solution Overview Scenarios Benefits Regulation Compliance Traffic Congestion Security Competition / Recession Challenges Raise Funds Operate Better Public-Private Partnerships Impacts $7,8B
  • 5. © 2013 SAP AG. All rights reserved. 5 Market Drivers Solution Overview Scenarios Benefits Road transport accounts for 16% of global man made CO2 emissions On more congested roadways, the number of crashes increase Worldwide Challenge: Reduce Traffic Congestion Improve road and rail networks will be crucial for sustained productivity and competitiveness. Congestion may cost the economy of England £22 B a year in lost time by in 2015 - Rod Eddington, UK government report 2006 World’s world traffic jam in China, Hebei province, with 110 km during 12 days in August 2010 India has a large number of increasing vehicles as the increasing number of middle class can now afford to buy the vehicles The cost of congestion is more than $120 billion, nearly $820 for every commuter in the U.S Transportation Institute , 2011 Traffic during peak hours in major Australian cities, such as Melbourne, Sydney, Brisbane and Perth, is usually very congested and can cause considerable delay for motorists
  • 6. © 2013 SAP AG. All rights reserved. 6 Market Drivers Solution Overview Scenarios Benefits Comply to Regulation, Create Public-Private Parternships… European Electronic Toll Service Under Directive 2004/52/EC, states that have set up an electronic road toll system must propose EETS for utility vehicles no later than three years after entry into force of a decision defining the technical specifications for this service. The Transportation Working Group (TPTWG) Aims to achieve the liberalization of transportation services and works to enhance the safety of APEC transport systems to encourage economic development in the Asia-Pacific region. 62% of U.S. motorists believe the federal government should invest more money to improve roadways. The vast majority of drivers (81 %) also believe the federal government should do more to improve the condition of roads and bridges – Survey AAA 2012 $ 65B In land-based infrastructures will be invested in the next few years by the Brazilian government through a Public-Private cooperation
  • 7. © 2013 SAP AG. All rights reserved. 7 Market Drivers Solution Overview Scenarios Benefits $7,8 B By 2018 of revenue for ETC systems with 20,7% CAGR in China GIA – May 2013 Focus on Electronic Toll Collect to Generate Funds RAISING FUNDS Many problems can be solved by using existing infrastructures better, with less asphalt and more silicon “” ENVIRONMENTAL IMPACT POLITICAL OPPOSITION SOCIAL IMPACT PUBLIC –PRIVATE OPTIONS
  • 8. © 2013 SAP AG. All rights reserved. 8 Market Drivers Solution Overview Scenarios Benefits Regulation Compliance Traffic Congestion Security Competition / Recession Challenges Raise Funds Operate Better Public-Private Partnerships Impacts $7,8B Segment of « One » Manage Value Chains Streamline IT Process Solution Innovate on Pricing B R I M Attract Investments Environment Impact Results Compliance Operational Excellence
  • 9. © 2013 SAP AG. All rights reserved. 9 Market Drivers Solution Overview Scenarios Benefits Smart Road Usage - Innovation in Business Model Pay your road toll, your parking and your gazoline with the same badge 20%average road speed improvement, with proper pricing models helping to change road usage patterns Vouchers E-billing Segments
  • 10. © 2013 SAP AG. All rights reserved. 10 Market Drivers Solution Overview Scenarios Benefits Transactions Flows Through New Value Chains • Change behaviours • Cause modal shift / balance • Enhance Travel experience • Journey efficiency enhances regional commercial attractiveness • Encourage more inward investment / business ( and votes?) • Deliver of green/sustainable agenda
  • 11. © 2013 SAP AG. All rights reserved. 11 Market Drivers Solution Overview Scenarios Benefits Reduce Opex By Streamlining the IT Process Defining a common back office with convergence of revenue streams Fuel Charge Parking E-Vehicle Charge Car Wash Collection / Reimbursement Chargeable Items Rating & Charging Financial Customer Care Billing & Invoicing Bike HireToll Charge Mobile Phones Contactless Card Event Bundling Credit Card Vouchers Cash desk OBU Finance
  • 12. © 2013 SAP AG. All rights reserved. 12 Market Drivers Solution Overview Scenarios Benefits Personnalize by Addressing Segment of One Simplify Business Interactions while Meeting Real Time Expectations Real Time Insight for True customer 360° view 1:1 customer engagement Real Time Execution for context sensitive offerings
  • 13. © 2013 SAP AG. All rights reserved. 13 Market Drivers Solution Overview Scenarios Benefits From Business Challenges To Technical Needs: BRIM Innovative Pricing & Bundles Commission Partners Pricing, Rating & Charging Collect &Pay Bill & Invoice & Settle Customer & Partner Financial Care Analytics Consume to Cash Analytics Consolidate Billings Manage Efficiently Credit & Collection Handle Hybrid payments Analyze Customer Usage Convergent Mediation
  • 14. © 2013 SAP AG. All rights reserved. 14 Market Drivers Solution Overview Scenarios Benefits Closed Loop between Business Need and IT Constraints
  • 15. © 2013 SAP AG. All rights reserved. 15 Market Drivers Solution Overview Scenarios Benefits From Business Process to Solution Convergent Mediation Convergent Invoicing CFM Convergent Charging
  • 16. © 2013 SAP AG. All rights reserved. 16 Market Drivers Solution Overview Scenarios Benefits Awarded DigitalRoute is the 2011 Stratecast Global CSP Billing Mediation Competitive Strategy Innovation Award Winner SAP Convergent Mediation Integrate new and old systems more simpler  Collection of multiple data streams  Merge asynchronous data together Ensure data quality  Error detection, with de-duplication  Alarm and monitoring management Transform raw data in usable information  Data enrichment in real time  Aggregation and counting Standardize Data format across platforms  Translate protocols and formats to create new unified data format
  • 17. © 2013 SAP AG. All rights reserved. 17 Market Drivers Solution Overview Scenarios Benefits “”The flexibility and speed at which we could create and modify price plans was second to none. It is so user friendly that now even non- technical financial managers are able to introduce new tariffs. Raphaël Bichon, Project Manager SFR SAP Convergent Charging Easy to Use  Visual design of charging models with complex discounts, surcharges, apportionment  Service-agnostic, proven  Rapid time to market  Support for multi-sided partner-centric models  Support prepaid, postpaid and hybrid charging High Performance  Calculate prices and charges for hundreds of thousands of transactions per second for hundreds of millions of customers DEMO
  • 18. © 2013 SAP AG. All rights reserved. 18 Market Drivers Solution Overview Scenarios Benefits Consolidate multiple upstream systems for a single view of the customer’s account  Flexible invoice aggregation & presentation  Configurable invoice discounting  Integrate seamlessly with accounts receivable and payable for interest calculation, adjustments, etc.  Handle both customer invoicing and production of payment statements for partners in a single solution  Transactional journey by journey financial view Scalable Solution  High volume capabilities 32% decrease in errors when A/R and billing are integrated so open items are generated at the same time as the bill Source: SAP Performance Benchmarking SAP Convergent Invoicing DEMO
  • 19. © 2013 SAP AG. All rights reserved. 19 Market Drivers Solution Overview Scenarios Benefits 74% Decrease in billing and collections cost as percentage of revenue with optimized collections and dispute handling Source: SAP Performance Benchmarking SAP Customer Financial Management Automation & Optimization  Automate routine tasks  Optimize efficient cash collection through segmented strategies Transparency On Revenue  Monitor an up-to-date picture of customer payment behavior  Comply to accounting standards Customer Satisfaction  Immediate access to customer contracts & payment instruments & accounts DEMO
  • 20. © 2013 SAP AG. All rights reserved. 20 Market Drivers Solution Overview Scenarios Benefits SAP Convergent Charging and Invoicing scale massively A series of benchmark tests were run in Q4 2011 in IBM Labs in Montpellier, France, to measure the massive scalability of SAP Convergent Charging & SAP Convergent Invoicing on IBM platforms. 773,000 2.8 B events / sec events / hour subscribers 200 M Market Leading Results SAP Convergent Charging 100,000 1175 billable items invoices/secsubscribers 50 M SAP Convergent Invoicing
  • 21. © 2013 SAP AG. All rights reserved. 22 Market Drivers Solution Overview Scenarios Benefits Efficient Revenue Management: increase customer satisfaction and improve financial performance with a converged view of customer accounts, receivables, payables and disputes. Deployment Flexibility: deploy a complete, integrated customer care and next gen billing system, or choose to deploy in smaller implementable steps for targeted incremental value. Don’t reinvent the Billing Wheel! Business Agility: launch innovative pricing, charging and billing models, faster: open up smart revenue stream, personalize your B2B offerings and get to know your customers 1 2 3 Summary
  • 22. © 2013 SAP AG. All rights reserved. 23 Market Drivers Solution Overview Scenarios Benefits Explore Different Scenarios
  • 23. © 2013 SAP AG. All rights reserved. 24 Market Drivers Solution Overview Scenarios Benefits Ascendi Group – Transforming Toll Collection
  • 24. © 2013 SAP AG. All rights reserved. 25 Market Drivers Solution Overview Scenarios Benefits Beat Your Competition
  • 25. © 2013 SAP AG. All rights reserved. 26 Market Drivers Solution Overview Scenarios Benefits BRIM Performance KPI Industry Benchmark Improvement Potential Time to implement new pricing offers Price/performance for rating (TPS per CPU core) Days sales outstanding (DSO) launch in hours not weeks 150% 20% 1 day 90 days 30 days 470 5 400 2 140 0 90 days 54 days
  • 26. © 2013 SAP AG. All rights reserved. 27 Market Drivers Solution Overview Scenarios Benefits © 2013 SAP AG. All rights reserved. 27Internal … Price services in a way to be profitable … Manage apportionment with partners … Invoice services the way the customer expects or demands SLAs … Recognize revenue in line with to legal regulations … Deal with short and non-payments, credit issues, and disputes in an efficient way … Acquiring new business and keep existing one imagine Let’s Work on Your Future Together
  • 27. Thank you Isabelle ROUSSIN VP Solution Management Next Gen Billing Transportation, Logistics, Postal, Utilities Mail: isabelle.roussin@sap.com
  • 28. © 2013 SAP AG. All rights reserved. 29 © 2013 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.