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How to Increase SaaS Customer Conversion Rates
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How to Increase SaaS Customer Conversion Rates

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  • 1. How to Increase SaaS Customer Conversion Rates by iridize
  • 2. iridize.com Converting free trial users on a SaaS platform is more of a marathon than a sprint – it requires long term attentiveness to demands.
  • 3. iridize.com When preparing for a marathon – you need a running strategy: energy distribution, breathing plan, strength reservation.
  • 4. iridize.com Onboarding a customer all the way from signup to conversion is quite similar. A few factors to boost your onboarding marathon:
  • 5. iridize.com Irreplaceable Customer Service
  • 6. iridize.com Stellar customer service can be a strong selling point.
  • 7. iridize.com Your offering may be brilliant, but showing your customers they are more than a figure on your analytics graphs can be a major differentiator.
  • 8. iridize.com Availability
  • 9. iridize.com Manage customer service expectations wisely.
  • 10. iridize.com It is better to be less available to your customers than promise them full availability – and keep them waiting. This goes double for budding businesses. Being kind and witty about it helps. 
  • 11. iridize.com Pro-active Customer Service
  • 12. iridize.com Stay ahead of your users. Offer them solutions for issues they haven’t had time to complain about.
  • 13. iridize.com Utilize your analytics capabilities. Try iridize’s Predictive Analytics dashboard. Get insights into your customers’ logins, page views, and work flow. Set up Micro- Conversion goals and follow your success in meeting them. How?
  • 14. iridize.com Customer Service Tools
  • 15. iridize.com Target your audience with tools that meet their expectations.
  • 16. iridize.com Fast service tools like interactive guides and chat support are important to web-savvy users. Phone support is essential for corporate customers. Know your customers and allocate your customer service resources accordingly.
  • 17. iridize.com Ask us more about iridize’s onboarding solutions.
  • 18. Why Iridize Mobile?We Hope That Was Helpful! Learn more about onboarding solutions at iridize.com Or request a demo at contact@iridize.com iridize.com