The Mobile Phones for Improved Water Access (M4W) experiment, Uganda
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The Mobile Phones for Improved Water Access (M4W) experiment, Uganda



Prepared by Joseph Abisa; presented at the Triple-S Annual Review and Planning Meeting (ARAP), Fort Portal Uganda, 6th-11th May 2013

Prepared by Joseph Abisa; presented at the Triple-S Annual Review and Planning Meeting (ARAP), Fort Portal Uganda, 6th-11th May 2013



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  • M4W is a multi-stakeholder collaborative 4 year initiative aimed at improving functionality of rural water sources in 8 pilot districts in Uganda
  • Uganda Country Study Report 2011Sector Performance Report 2010
  • Initial data indicate that up to 19% of water sources are missing from the national database (WATSUP).
  • M4W reduces work load in collection of WASH monitoring data111 districts How many messaqgs have been received How many water points fixed
  • HPMs, HAs, CDOs participated in the development of messages for community sensitization and reinstallation of identifiers onto water sources

The Mobile Phones for Improved Water Access (M4W) experiment, Uganda The Mobile Phones for Improved Water Access (M4W) experiment, Uganda Presentation Transcript

  • WATER SERVICES THAT LAST …1Experiment: Testing and Scaling up the M4W System inUgandaARaP, 6th to 7th May 2013, Kabarole. Joseph AbisaMinistry of Water and EnvironmentMakerere University CIT
  • WATER SERVICES THAT LAST …2Name of the ExperimentMobile Phones for Improved Water Access (M4W) isa 4 year multi-stakeholder collaborative initiativeaimed at improving functionality of rural watersources among 8 pilot districts in Uganda. Detailsavailable at—IRC/Triple-S, SNV, Makerere University, Water Aid,Ministry of Water and Environment, Districts—Participating districts include: Lira, Kabarole, Arua,Kasese, Kyenjojo, Masindi, Amuria, Katakwi
  • WATER SERVICES THAT LAST …3Rationale & ObjectivesRationale for the Experiment:—Between 30-40% of systems in Africa don’t function—Failure rates higher for HPB technologies, over 20%—There is lack of accurate data on existing sources—Complicates monitoring, evaluating and reporting WASHservice delivery especially in rural areas in UgandaObjectives of Experiment—Improving efficiency in reporting faults—Triggering action for response to non-functional sources—Improving efficiency in updating DWMIS and NWMIS
  • WATER SERVICES THAT LAST …4Progress to date/FindingsFacilitated the collection of monitoring dataTarget inspection & repair of water sources (27/84)Generating data for updating the MISDWOs have started using data for various purposesCommunities now reporting faults using the systemImproved authenticity of water source informationSystem has helped identify sources not on WATSUPProvided information for learning (IRC symposium)
  • WATER SERVICES THAT LAST …5Key Messages on M4WA real potential for updating DWMIS & NWMIS—Data collected directly updates the DWMIS—Data may also be used for updating the NWMIS—Reduced paper work in data collection, entry, analysis etcA cost effective tool for monitoring WASH services—National deployment in 120 districts would cost $314,080—Subsequent recurrent costs per year would be $46,080—MWE spent about $1M in 2010 to update the WATSUPUse of gov’t structures key in rolling out system—Involvement of districts and S/Cs (DWOs, HA, CDOs etc)
  • WATER SERVICES THAT LAST …6Next steps in phase 2 of M4W Main objective is to scale up/rollout the M4W system— Reinstallation of water point identifiers on sources is ongoing— Community sensitization on M4W in pilot districts is ongoing— Retraining of the district personnel on M4W is already planned— Procurement of mobile phones to replace lost and spoilt ones done— Process documentation to enable replication to other districts, set Answering main questions of the initiative— Has M4W reduced on down time in the pilot districts?— Has M4W improved functionality of rural water sources?— Can M4W provide data for updating district and national WMIS?— What are the costs of implementing M4W? Providing system maintenance services to districts— Provided a service contract to MU (CIT) systems maintenance