Background Background Three management aspects were observed in the water reform process 3. Services shall stay in the decentralization framework but reduce governmental burden 2. Service provision is not economically viable for international operators Poor track record of Local Authorities in managing water systems Reform of Urban Water and Sanitation Sector (RUWASS) 1999 Private Sector Participation recognized Aims:
Private Water Operators in Uganda – a short overview Background In Uganda, bigger towns are managed by the parastatalNational Water & Sewage Company , NWSC, usually referred to under the name “National Water”. Smaller towns, though, are generally managed by Private Water Operators on the base of Management contracts with the Local Water Authority. At present, Private Water Operators manage water in 84 small towns throughout Uganda
including the former war zone areas
in the north and in the troubled eastern part Almost all PWOs are organized in the Association of Private Water Operators (APWO).APWO was formed as a platform in 2002 with eight member companies and has now 21 PWO under her umbrella.
Background The number of PWOs and towns managed by them have increased significantly in the last years This trend will continue due to high population growth - rural growth centers become towns.
“Contract Management” is the basis for the work of PWOs Background MWE LocalGov’t The relation between the Ministry and the water authorities is determined in a performance contract. The duties of the Water Authority and the PWO is defined in a management contract. (= infrastructure remains with government) PWO Customer Both contracts set the framework for the relationship between PWO and customer.
Background There is a strong institutional setting in order to control the work of the PWO reports MWE LocalGov’t institutes Guides,monitors, controls & trains WSS Board
Data Analysis Performance Indicators: Access to safe water I In the last years, substantial improvements were seen in the extension of pipelines (2009: 83 km). Accordingly, the number of total connections raised. Active Connections are about 84% of total connections on average.
Performance Indicators: Access to safe water II Data Analysis As the graphic demonstrates, also the delivery of water has significantly increased In the last years. At present, PWOs provide about 3 million liters for the public. Water supply (in million liters)
Data Analysis Performance Indicators: Reporting Reporting is essential for providing a good information base for decision making on all levels, including the Ministry. In the past, this has been a great challenge. In 2001, only 36% of towns have reported at least once in a year. In 2009 this number is up to 85%
Data Analysis Performance Indicators: Revenue Management I The last years have also brought a significant reduction of the average cost of producing water (from 2.057 UGX per m3 in 2006 to 766 in 2009).
Data Analysis Performance Indicators: Revenue management II
Data Analyses Performance indicators - Overview + - improved access to safe water improvements in record keeping and reporting reduced production costs increased performance in revenue management Pro-poor approaches for water supply in small towns not yet developed sanitation not well covered The reform of the water sector has broughtsignificant improvements for the population, but more needs to be done.
Outlook How do we want PWOs to continue to improve ? (Examples) Issue Challenges Planned Activities improve billing Procure and install billing software for all member companies