SenseMaker analysis

SENSEMAKER®Learning event on sustainable WASH Anna interventions Le Gouais 31 st January 2012

WHAT IS SENSEMAKER®? • Software to help find patterns from stories • Make sense of complex issues: – Move beyond simple survey statistics – Help to understand diverse perspectives • Emerging patterns can help inform the sector and plan next steps: – Moving from infrastructure projects to service delivery and harmonisationWATER SERVICES THAT LAST …2

HOW DOES IT WORK? Prompting Question Stimulate/Dampen Story Capture Patterns Self-Signification Act on Signals Visualize Patterns Deepen InsightsWATER SERVICES THAT LAST …3

ASKING FOR STORIES – PROMPTING QUESTIONA. Describe one specific moment or situation(1) Imagine that you bump into a former colleague in the corridor who asks ‘How areyour rural water programmes going these days? Are things improving or gettingworse?’. You remember a specific moment, experience or process that made you feelencouraged or frustrated. What would you share?(2) Please give your story a title.WATER SERVICES THAT LAST …4

GIVING MEANING – TRIADS, POLARITIES & MULTIPLE CHOICEWATER SERVICES THAT LAST …5

SOME EARLY RESULTS: SHIFT FROM INFRASTRUCTURE TO SECTOR SUPPORT(9) Your story is about... (new) infrastructure Stories from: Before 2008 2008 2009 2010 2011 post-construction general sector support (incl. (governance, capacity maintenance and building, policy design replacement) and implementation) WATER SERVICES THAT LAST …6

SOME EARLY RESULTS: SHIFT FROM INFRASTRUCTURE TO SECTOR SUPPORT(9) Your story is about... (new) infrastructure Story about CREPA-Ghana working Focus on with the Government in a project to capacity support ensure that there is sustainability of stories from services delivered. 2010-11 post-construction general sector support (incl. (governance, capacity maintenance and building, policy design replacement) and implementation) WATER SERVICES THAT LAST …7

SOME EARLY RESULTS – MORE ALIGNMENT WITH GOVERNMENT POLICIES(12) In your story, organisations…align completely follow own idea with national of good water government policy and policies implementation Before 2008 2008 Story about private sector and NGO 2009 collaboration with government for 2010 increased service provision 2011 WATER SERVICES THAT LAST …8

SOME EARLY RESULTS – RESISTANCE TO CHANGE(13) The story is about a situation in which the organisation(s)/people involveddo… I conducted a WASH end of project the same as evaluation funded by ADB in Vietnam. When always discussing how loan funds were allocated at local level I suggested we do a unit cost study for each system. The Water Director Financial Negative nearly threw me out of the room – it was planning clear they had no intention of allowing their stories stories inspected and the ADB financial books to be had no policy or guidelines on how to handle the situation the same things fundamentally but in a better different things way WATER SERVICES THAT LAST …9

SOME EARLY RESULTS – RESISTANCE TO CHANGE(13) The story is about a situation in which the organisation(s)/people involveddo… the same as always Financial Positive planning stories stories the same things fundamentally but in a better different things way WATER SERVICES THAT LAST …10

PLEASE CONTRIBUTE • Tell us your story today And • Tell us more in the future: www.waterservicesthatlast.org/sensemaker Thank youWATER SERVICES THAT LAST …11

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SenseMaker analysis

by IRC International Water and Sanitation Centre on Feb 07, 2012

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SenseMaker analysis — Presentation Transcript