Organisational change for improved programming

Organisational change for improved programming WaterAid/ Marco Betti Richard Carter, Head of Technical Support, WaterAid Stephen Jones, PhD Cand, Royal Holloway, Uni of Londonwww.wateraid.org

Prior experience: Equity and InclusionProgramme principlesE&I first – collaborative, lengthy, dedicated leadSustainability Framework launched 2011Systematic & strategic……organic & opportunisticwww.wateraid.org

Internal change for external influenceSustainability Framework Tools & commitmentswww.wateraid.org

The Framework Water user organise, train committeeExternal Conventional managesintervention community management Water supply design, construct assets Water user committee External support (toExternal limited ability both “hard” andintervention to maintain “soft” infrastructure Community Water supply management technology plus www.wateraid.org

Sustainable rural water services 2. Full user 9. Management and Community-based, D E S IG N &I M P L E M E N T A T I O N participation. monitoring systems. externally- 3. Technology fit supportedO&M EXTERNAL SUPPORT for purpose and system in place. chosen by users. 10. Technical  WUC functioning assistance to WUCs 4. Capital contri-  Revenues collected and users.1. Establish bution by users. and recordedneed, demand 5. High quality of  Upkeep andand relevant maintenance tasks 11. Recurrent cost implementation.service level. sharing. being undertaken 6. Appropriate  Strong links between tariff structure. user community and 12. Support to support organisation supply chains and 7. Environmental in place service providers. aspects properly  Environmental addressed. monitoring 8. Monitoring 13. Support around system in place externalities. www.wateraid.org

Other tools and commitmentsWaterPoint MapperPost-implementationmonitoring at 1, 3, 5,10 yearsMinimumcommitmentsSector & projectsustainability analyseswww.wateraid.org

West Africa workshop Preparation Workshop Workshop Sector and Deepening Peer review Project Understanding Prioritise Analysis Repeat Implement Informed analysis – all plans design rural partners Mali Back in-country Workshopwww.wateraid.org

One Country Programme Example: Maliwww.wateraid.org

WaterAidin Mali Local budget support + Capacity- development = Model approach for state and other actors WASH Technical Unit (3 communes) or local NGO partner (13 communes) • Coordinator + field agent • (Deputy Mayor for WASH) • (Local civil servants)

How to mainstream sustainability? Sustainability Framework Tools & commitments(WaterAid 2011)

1) Initial sector analysis + one commune case 3) Field research by each of study, used for discussion and development of initial 4) Workshop to and workshop16 rural partners(May with key areas(Sept- 2) Desk reviewin West Africa identifyall partners in Mali action plan review and regional workshop for to2011)in 2012-13 budget andOct 2011): action discuss the Framework (Dec 2011). how to address knowledge gaps identified in the regional Sustainability analysis of • workshop (Aug 2011). each commune: “traffic- light” rating for each Sustainability Framework Tools & commitments element of framework. • Case studies of 4 villages in each commune. Also: • Functionality surveys and GPS mapping. • Beginning life-cycle costs analysis (5 communes). (Nov 2011)(WaterAid 2011)

Overall trends from commune-level analysis Initial demand, participation and contribution Monitoring, especially environmental aspects Tariffs & revenues (from users) Sharing recurrent costs (with others) Preventative maintenance & support to supply chains Support around externalities

Some initial findingsOne very good commune-level model to build on: Clear costs analysis + cost-sharing mechanisms + support to local mechanics = functionality ~ 100% in Dandougou Fakala commune. Direct Support costs for this model of a local govt WASH Technical Unit are ~ 2-3 USD pppy (including OpEx + some CapManEx)… in line with WASHCost review but high compared to local/national budgets.Other communes analysed so far: Functionality 80%+. DS costs ~ 0.5-1.5 USD pppy (higher population).

Challenges in the internal processWho can/should drive the changes? … so far, by Learning Coordinator + PhD student rather than Programmes or Policy teams. Reaching common understandings and commitment among WA staff and partners takes time. Over-reliance on particular ‘champions’ in partners?What internal structures and systems need to change? Internal planning/monitoring/reporting systems not yet aligned to sustainability (although 2012-13 budget and Post-Implementation Surveys will help).

What next for WaterAid in Mali?1. Monitoring at different levels: Local monitoring + Post-Implementation Surveys + national database.2. Life-Cycle Costs Analysis: Analysis of data so far + ongoing monitoring of costs and cost-sharing in each commune.3. Sustainability considered in local governments’ WASH development plans.4. Preventative maintenance and supply chains: detailed plans according to each commune’s context

Reflections overall from the process- Framework not perfect but very helpful- Appetite for engagement- Pre-workshop analysis in West Africa was useful- Performance monitoring and critique are vital- Dedicated champion(s) – or the business of all?- Strategic? Or organic and opportunistic?www.wateraid.org

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Organisational change for improved programming

by IRC International Water and Sanitation Centre on Feb 07, 2012

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