Meeting the challenges ofsustainability for WASHinvestmentsChanging the business asusual approach?London, 31st January 2012
Expectations and reality2
Progress - but mind the ‘sustainability gap’              +/- 60 – 70% functionality3
Who are we?    • NGOs, charities and consulting firms - the      ‘doers’    • Donors and funders of WASH interventions    ...
Agenda    Morning sessions     The challenges of ‘business as usual’     Sustainability continuum and speed dating      ...
The sustainability challenge and       business as usual         A film - ‘What if’
Much effort and progress made • Tens of billions of dollars invested: 720 million   newly served • Evolving approaches: VL...
But many challenges remain    • Unacceptable levels of system failure – 30 to      40% - universal problem    • Wasted dev...
The cost of failure – 20 countries in sub-SaharanAfrica                                                                   ...
‘Slippage’ - declining service levels in India                                                                            ...
World Bank      Percentage of rural water systems requiring rehabilitation        Uganda                                  ...
So what has gone wrong?• Focus on the level of the community and  community management - inherently ‘un-scalable’• Lack of...
Increasing coverage is not the whole story                                     Breakdowns, failures, non-                 ...
From building infrastructure to delivering a service     Business as usual                   Service deliveryImplement   I...
What makes a service work? Clear sector policies Well defined institutional roles  and responsibilities Learning and in...
INSTITUTO COSTARRICENSE DE ACUEDUCTOS y ALCANTARILLADOSDIRECCION DE ACUEDUCTOS RURALES
The sustainability continuum
Sustainability Continuum                                                                Full Service                      ...
Infrastructure focus with limited               Scaled up infrastructure               Service delivery approach with     ...
Sustainability continuum exercise• Read the sustainability continuum handout• Identify where you think you are on the  con...
Speed Dating
Speed Dating: a how to guide• At the sound of the bell ……  • Pair off with someone you don’t already    know  • Introduce ...
Speed Dating: topics for discussion• Where are you on the continuum and why?• What type of organisations are where and  wh...
Moving from infrastructure focus      to service delivery    Nick Burn, Water for People
Supporting service delivery in practice• Financing and life cycle costs - Dr. Patrick Moriarty,  IRC, International Water ...
Sensemaker@ - learning about   change through stories  Anna Le Gouais, Aguaconsult
Organisational change for improved programming     A film - ‘Everyone’
Small group exercise     1. Practical approaches – what would you do?        •   Planning and design of WASH interventions...
Feedback in PlenaryShare outcomes of practical change, strategies andsurmounting obstacles from five different groups:    ...
Perspectives on change in WASHDuncan Goose, Founder - The One Foundation    Maurie Carr, Director of Programs, andBrian Ba...
A personal commitment to         change
One step to promote sustainability in yourorganisation? • Sponsor a presentation for your colleagues on service   delivery...
Follow-up Sources of information and documentation     • IRC Triple-S project www.waterservicesthatlast.org     • IRC WASH...
Thank you – drinks from      5:00 to 7:00 pm....... and please fill out a feedback form
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Meeting the challenges of sustainability for wash investments

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Meeting the challenges of sustainability for wash investments

  1. 1. Meeting the challenges ofsustainability for WASHinvestmentsChanging the business asusual approach?London, 31st January 2012
  2. 2. Expectations and reality2
  3. 3. Progress - but mind the ‘sustainability gap’ +/- 60 – 70% functionality3
  4. 4. Who are we? • NGOs, charities and consulting firms - the ‘doers’ • Donors and funders of WASH interventions • Advocacy and networking organizations • Academic or research institutions4
  5. 5. Agenda Morning sessions  The challenges of ‘business as usual’  Sustainability continuum and speed dating Sensemaker  From infrastructure focus to service deliveryAfternoon sessions  Organisational change  Group work - practices, strategies and obstacles  Action planning and commitments @  Next steps and follow-up  ...... drinks and discussions5
  6. 6. The sustainability challenge and business as usual A film - ‘What if’
  7. 7. Much effort and progress made • Tens of billions of dollars invested: 720 million newly served • Evolving approaches: VLOM, community management, DRA, post-construction support, aid effectiveness, SWAp • Testing new elements: gender, supply chains, water resource protection
  8. 8. But many challenges remain • Unacceptable levels of system failure – 30 to 40% - universal problem • Wasted development partner, national and community financial investments • Health, dignity, well- being and livelihoods affected @Akvo8
  9. 9. The cost of failure – 20 countries in sub-SaharanAfrica 36%Investmentloss in sub-SaharanAfrica ofbetweenUS$ 1.2 to1.3 billionover 20 years Information Collated by Peter Harvey, UNICEF Zambia, May 2007 9
  10. 10. ‘Slippage’ - declining service levels in India >30%Information presented at IRC Slippage roundtable Briefing, Delhi, June 200910
  11. 11. World Bank Percentage of rural water systems requiring rehabilitation Uganda 10% Cote dIvoire 33% Chad 13% Zambia 35% Benin 14% Mozambique 40% Burkina Faso 23% Namibia 40% Ethiopia 25% Sudan 40% Lesotho 25% Madagascar 50% Rwanda 30% DRC 60% Senegal 30% Malawi 75% World Bank 2007. Africa Infrastructure Country Diagnostic Water Supply and Sanitation Survey Database.11
  12. 12. So what has gone wrong?• Focus on the level of the community and community management - inherently ‘un-scalable’• Lack of investment and support to improve overall sector capacity - largely infrastructure focus• Financing focuses on initial construction, not lifetime costs• A persistent lack of coordination and harmonisation• Political influence and 12 corruption
  13. 13. Increasing coverage is not the whole story Breakdowns, failures, non- functionality, slippage ........... a tipping point which is now a threat to achieving the MDGs?Build on current progress, but make a shiftfrom infrastructure to service delivery 13
  14. 14. From building infrastructure to delivering a service Business as usual Service deliveryImplement Implement Implement Implement Replace Upgrade Upgrade Time Investment Investment (capital (operational Service expenditure) expenditure) level
  15. 15. What makes a service work? Clear sector policies Well defined institutional roles and responsibilities Learning and innovation Good implementation practices Strong planning, coordination and leadership Harmonisation and alignment Long-term support and monitoring Appropriate technology Relevant management models Finance for life-cycle costs
  16. 16. INSTITUTO COSTARRICENSE DE ACUEDUCTOS y ALCANTARILLADOSDIRECCION DE ACUEDUCTOS RURALES
  17. 17. The sustainability continuum
  18. 18. Sustainability Continuum Full Service Delivery Approach. Service delivery Addresses approach with sustainable limited ability to services at scale scale up. through support to Scaled up Supports entire sector infrastructure indefinite ‘system’ in a approach. Can be services through coordinated and taken to scale, improving sector comprehensive Infrastructure but does not systems, but way focus with limited address long- done in a ability to scale up. term systemic piecemeal way Time and spatial change or dimensions are sustainability limited
  19. 19. Infrastructure focus with limited Scaled up infrastructure Service delivery approach with Full Service Delivery Approachability to scale up approach limited ability to scale up Focus on interventions through  Interventions planned and  Interventions carried out on  Interventions planned and projects at community level implemented at scale through project or piecemeal basis with implemented at scale through Different management models coordinated programmes significant gaps provision of commonly agreed supported without common  Involvement of decentralised  Efforts go into both construction service levels and models for delivery agreement authorities in implementation of new systems and (public, private etc.) Implementation of parallel and largely  Efforts nearly exclusively go into rehabilitation and to address full  Efforts address full life-cycle of a uncoordinated programmes with little the construction of new systems life-cycle of a service delivery service delivery from construction to involvement of decentralised or rehabilitation  Involvement of decentralised post-construction, asset government  Support to skills and capacity authorities in implementation management and replacement Efforts nearly exclusively go into the building, but limited to and post-construction  Involvement of decentralised construction of new systems or construction only and not to full  Support to skills and capacity in authorities in planning, rehabilitation life-cycle. functions such as planning, implementation and post- Little or no recognition of full life-cycle  Monitoring focuses on outputs regulation, post-construction construction and oversight functions such as asset planning, , (systems built and beneficiaries) support start to address full life-  Support to skills and capacity in regulation, post-construction support  No explicit targets for cycle requirements. functions such as planning, Monitoring focuses on outputs sustainability of services  Monitoring addresses not only regulation, post-construction support (systems built and beneficiaries)  Financing mechanisms limited to outputs, but includes service start to address full life-cycle No explicit targets for sustainability of construction and initial provided and performance of requirements. services implementation phase service providers  Monitoring addresses not only Financing mechanisms limited to  No systematic support to  Sector targets explicitly include outputs, but includes service construction and initial professionalise service providers sustainability provided and performance of service implementation phase  Financing mechanisms in place providers No systematic support to to support capital maintenance  Sector targets explicitly include professionalise service providers and asset management and sustainability Promotes inappropriate technology or replacement  Financing mechanisms in place to technology-focused solutions  Systematic support provided to support capital maintenance and professionalise service providers asset management and replacement  Enabling environment functions  Systematic support provided to strengthened – policy and professionalise service providers legislation  Enabling environment supports  Includes space for technological common definitions and frameworks innovation for WASH services; sector learning, policy development and innovation is recognised and promoted
  20. 20. Sustainability continuum exercise• Read the sustainability continuum handout• Identify where you think you are on the continuum and post the name of your organization – remember that you may be in more than one place!• Spend a few minutes to observe where others are
  21. 21. Speed Dating
  22. 22. Speed Dating: a how to guide• At the sound of the bell …… • Pair off with someone you don’t already know • Introduce yourselves to one another • Spend a couple of minutes each in turn asking the questions or topics for discussion• When the bell sounds find a new partner and do it again
  23. 23. Speed Dating: topics for discussion• Where are you on the continuum and why?• What type of organisations are where and why?• Areas of disagreement: another point of view?• What do you think contributed to organisations getting to stage three or four?• Obstacles and challenges to sustainability- and how to surmount them?
  24. 24. Moving from infrastructure focus to service delivery Nick Burn, Water for People
  25. 25. Supporting service delivery in practice• Financing and life cycle costs - Dr. Patrick Moriarty, IRC, International Water and Sanitation Centre• Sustainable water resources - Dr. Alan MacDonald, British Geological Survey• Direct support for service delivery - Harold Lockwood, Aguaconsult• Monitoring for service delivery - Nick Burn, Water for People
  26. 26. Sensemaker@ - learning about change through stories Anna Le Gouais, Aguaconsult
  27. 27. Organisational change for improved programming A film - ‘Everyone’
  28. 28. Small group exercise 1. Practical approaches – what would you do? • Planning and design of WASH interventions • Post-construction support and O&M • Financing • Monitoring 2. Strategies – how would you put this into practice? • Training of staff and partners • New policies or procedures • Improved coordination 3. Obstacles – what are the barriers to change and how could you overcome them?28
  29. 29. Feedback in PlenaryShare outcomes of practical change, strategies andsurmounting obstacles from five different groups: • Funders - bi-lateral donors and foundations • Large NGOs • Small NGOs • Private companies, contractors and independent consultants • Network, advocacy and research groups29
  30. 30. Perspectives on change in WASHDuncan Goose, Founder - The One Foundation Maurie Carr, Director of Programs, andBrian Banks, Director of Sustainability - Global Water Challenge
  31. 31. A personal commitment to change
  32. 32. One step to promote sustainability in yourorganisation? • Sponsor a presentation for your colleagues on service delivery concepts and approaches • Exchange information and ideas with other organisations • Integrate aspects of service delivery in your work, document and share your experiences • Promote, discuss and debate service delivery at international or regional fora e.g. WWW 2012, SWWW • Join a community-of-practice around sustainable WASH service delivery – www.sustainableWASH.org • Set up a follow-up meeting next year .............. other?32
  33. 33. Follow-up Sources of information and documentation • IRC Triple-S project www.waterservicesthatlast.org • IRC WASHCost project www.washcost.info/page/107 • Water for People www.waterforpeople.org • Wateraid www.wateraid.org/uk • SustainableWASH www.sustainableWASH.org • Global Water Challenge www.globalwaterchallenge.org • Rural Water Supply Network www.rwsn.ch33
  34. 34. Thank you – drinks from 5:00 to 7:00 pm....... and please fill out a feedback form
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