Water and Sanitation Information System             for Timor-LesteSIBS (Sistema Informasaun Bee no Saneamentu)
The New Deal!• The Timor-Leste Government is the Chair of G7+ Group, a  grouping of post conflict countries.• The G7+ The ...
Our experience in Timor-LesteTimor-Leste had a water supply monitoring systemhowever there were a number off weaknesses:• ...
SIBS - a country led system?• It covers all rural villages in Timor-Leste• Government staff collect the information• It is...
What is SIBS for?SIBS is a national monitoring tool to:• manage and monitor water services in rural areas, at   national, ...
SIBS covers all rural villages - providing    information at the village level                District                    ...
What is monitored?What indicators are we collecting?
What is new about SIBS?Databases established in the past are difficult to maintain due tomountains of paper work, that nee...
How is information collection done?Data is collected by Government employed WASH Facilitators (90employed across Timor-Les...
SIBS – data entry via a mobile phone
How is information analysed?  How is information reported and used?• Monthly reports on key indicators are produced and sh...
SIBS – presenting data - excel spreadsheets                                            System Functioning Status          ...
SIBS – Mapping Program
Monitoring functionality           2010 January           2011 July           2012 January                July            ...
Comparison of            functioning water            systems over timeJuly 2011             October 2012
Monitoring time taken to collect water                                 2012                                 2011          ...
Internet access – using Google earth
Supporting transparency & accountabilityInformation available at national,district and sub-district WaterSupply and Sanita...
What does SIBS cost?• Frontline SMS – www.frontlinesms.com -open source  software.• Phones for data collection (in TL 88 W...
What are the challenges?• Management and resourcing of sub-national staff for collection of  data for timely collection (a...
SIBS (Sistema Informasaun Bee no Saneamentu)     Water and Sanitation Information System                  Obrigado        ...
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Water and Sanitation Information System for Timor-Leste SIBS (Sistema Informasaun Bee no Saneamentu)

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Prepared for the Monitoring Sustainable WASH Service Delivery Symposium, 9 - 11 April 2013, Addis Ababa, Ethiopia.

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  • Govt wanted information. There was no national monitoring system for water supply and sanitation – thus we only had data from the Census, MICs, DHS etc.Data was weak - some partners provided it others didn’t, different indicators and information was provided, there were many areas of Timor-Leste where we had no data, and the data we had was often out of date.Previous system – DABES – set up by CWSSP - a database, only entered information on water systems that were built during the time period. Could only get information is requested it. Only worked whilst the donor program operated. DEBES stopped being used at the time of the socio-political crisis in 2006 - would it have continued? Probably not. Even so the information from DABES was weak. Everybody provided different information and limited way to check on validity (e.g. numbers of people). Generally provided system type and # people, no info that changes over time (e.g. functionality). So gets out of date quickly. Was only on water supply and not on sanitation.Very hard to do data analysis, as it all indicators were not complete, only covered a few systems, didn’t get updated.
  • Over the last 3 months, have been many more requests for data, by NGOs, other government programs - this helps DNSA to see to see the value this information has. The Secretary of State used the summary information for the budget debates- used regularly now.At subdistrict level it is not used as much- its challenging- no computers available, but get printed copies from District level.At district level- training them so they can sort and pull out data and are starting to use itSMS data transfer- an SMS file downloaded from frontline SMS. SMS data transfer- it’s cost-effective 6cents per SMS. It is pretty much SMS everywhere (about 80% geographical coverage in Timor)- phone can store forms if needed. Two forms (one water, one sanitation)- 12 cents per quarter.Where there is a water system, it works. Where no water system, difficult for them to go, but this information is important to collect.Last week- Plan- new EC water systems- every village in Lautem has a water system- but in fact SIBS shows 20 aldeias that don’t have systems. What are the service provision alternatives- often remote and hard to reach- potentially expensive.SMS introduced in 2011, trialled in 3 districts- Ermera, Liquica, and then once worked well there, then trained all SDF’s to do forms- by early 2012- everyone using SMS.
  • Measuring progress towards targets - not yet using it for this, mainly as ensuring quality of dataTo ensure quality of data - will do a 5% validity/quality check on data- it this shows most are not valid then may increase this check to 10%. Regular randomly selected sample. Try and institute this within the SAS office. Check getting data. Some concerns on sanitation data- this needs a lot of work to get understanding of definitions of improved, basic toilet clear. As it is HH level data, SIBS needs to be collected by someone who is in the community e.g. Community Health Volunteer is supposed to collect this information for the MoH, however in a number of villages the community health volunteer (known as PSF) system has broken down. Where the PSF is working well, the data is generally good. Key aspects of sustainable service delivery- e.g. if trouble on GMFs, or ODF- helps show what needs attention
  • This slide shows the coverage across the country
  • 11 collected in total for waterSanitation- other data includes # households
  • Do ‘community profile’ -56 questions- done when doing a new water system, or a major rehabilitation. This provides additional data about the system type. Lots of information of this type that doesn’t then get updated (no need). Only population numbers etc. might get updated- eg after 4-5 years.If census is the aldeia- could get aldeia info. But enumerator areas are currently different for census.Monthly reports are produced
  • Mobiles and FrontlineSMS
  • These are excel sheets that get produced. Traffic lights
  • Shows drilling down – click on their district- Ermera. Then choose a subdistrict- Hatolia. Then see aldeais within this subdistrict.
  • To show that it can be done on the internet – can drill down to aldeai level.
  • Sharing with PNDS is happening and other govt departments. Elias was using it in budget debates. Moving towards using it. But must make sure validity of data.Not shared with public yet- need to be clearer of validity before communicate it to public.At this point, don’t feel bad that it shows places without access to water – feel have been starved of funds. More resource this year- $3000/month per district- big increase. Vulnerability – if MoF or media about how bad it is, then that might make then fearful to share it. Risk of this. Negative press would cause problems. Sanitation data is bad. Already getting bad press in Dili, don’t want to add to that.
  • Lyndon’s inputs and full-time IMF person who spend 50% of their time on SIBS- this will continue for another 2 years.Development of the system- not linear- setting up different ways. Expect that in future would cost less- breaking new ground. Frontline SMS came in half way through developing system
  • Making sure management resourcing – fuel vouchersSanitation data issuesSubdt don’t have ‘live’ dataPublically available- concern is criticism about the lack of services/coverageLinking SIBS to asset management for each water system- it’s a coverage and access to water tool, but now working on how link to asset management. The system still does need help from donor program in terms of IT and database skills are low in government. Transition plan- running different parts themselves, drawing less and less on BESIK- step by step. Analysis skills in excel are low- how to get data. Encourage them to think of things they need to be regularly analysing at Dt level. This would be part of a training program. Govt. will recruit another IT person (however may be difficult to get right skills/person), or use external IT support.
  • Water and Sanitation Information System for Timor-Leste SIBS (Sistema Informasaun Bee no Saneamentu)

    1. 1. Water and Sanitation Information System for Timor-LesteSIBS (Sistema Informasaun Bee no Saneamentu)
    2. 2. The New Deal!• The Timor-Leste Government is the Chair of G7+ Group, a grouping of post conflict countries.• The G7+ The New Deal specifically calls for country led development in partnership with development partners.• Monitoring systems that are owned by a nation are a key to country led development “We, the member countries of the g7+, believe fragile states are characterized and classified through the lens of the developed rather than through the eyes of the developing.” g7+ Statement, 7 April 2010, Dili, Timor-Leste “We support the pursuit of universal aspirational goals at the global level. At the same time, we emphasise that national ownership of the development agenda is imperative” g7+ Statement, 28 February 2013, Dili Timor-Leste
    3. 3. Our experience in Timor-LesteTimor-Leste had a water supply monitoring systemhowever there were a number off weaknesses:• data was weak - some partners provided information - others didn’t• different indicators and information was provided• for many areas of Timor-Leste, no data was collected• data we had was often out of date• there was no record of functionality of water systems and other variables including access times, water source flows.• only water-supply data was collected, there was no database of sanitation.As a result, data analysis was difficult, complete data wasnot available, data was out of date and the monitoringsystem was not useful as a management tool
    4. 4. SIBS - a country led system?• It covers all rural villages in Timor-Leste• Government staff collect the information• It is timely, collected as part of staff day-to day work• The data collected is used at for a range of uses and is used at sub-district, district and national level• As it uses SMS for data transfer - it is efficient and cost effective• SIBS was developed in 2010 and transitioned across to full use of mobile technology in 2012• SIBS receives technical and funding from AusAID through the BESIK program
    5. 5. What is SIBS for?SIBS is a national monitoring tool to:• manage and monitor water services in rural areas, at national, district and sub-district level• monitor sanitation and hygiene coverage in rural areas• provide evidence used for Government planning for and investment in service delivery• measure national level performance and thus progress towards our national targets for water and sanitation• measure functionality down to the village level – thus directly supporting the implementation of an service delivery approach• allow analysis of key aspects of sustainable service delivery
    6. 6. SIBS covers all rural villages - providing information at the village level District 13 Sub District 65 Suco (large village – lowers admin unit) 442 Aldeia (village) 2225
    7. 7. What is monitored?What indicators are we collecting?
    8. 8. What is new about SIBS?Databases established in the past are difficult to maintain due tomountains of paper work, that needs to be entered into a database.We have limited internet access across Timor-Leste, and a keyelement of SIBS is the use of mobile phones to enter data andsends the data to via SMS. Mobile service is available acrossapproximately 85% of Timor-Leste.The Government WASH facilitators have a normal phone wherethe forms are downloaded for easy use. Data can be stored in thephone and then sent when a phone is in an area with coverage. . . 01110100101010 . .
    9. 9. How is information collection done?Data is collected by Government employed WASH Facilitators (90employed across Timor-Leste) as follows:• Community Profile collected for all communities - information on water system asset and social information (population etc.).• Information is updated quarterly through the regular visits SDFs make as part of their role to support community management of WASH• Update information is sent by SMS to a central database held at national level• If there is a new system built or a major rehabilitation, a new Community Profile is completed
    10. 10. SIBS – data entry via a mobile phone
    11. 11. How is information analysed? How is information reported and used?• Monthly reports on key indicators are produced and shared at district and national level• At district level staff are being trained to analyse data and are starting to use it• At subdistrict level there are no computers so they receive printed copies from District level• Results are reported in Excel and using maps
    12. 12. SIBS – presenting data - excel spreadsheets System Functioning Status District Sub District Suco Aldeia StatusBobonaro Maliana Lahomea 04010101 Maliana Adequate 04010102 Laho Mea Adequate 04010104 Genu Haan Vulnerable 04010105 Hatu Laca Adequate Raifun 04010201 Raifun Vila Adequate 04010202 Raifun Foho Adequate 04010203 Nunu Tanan Adequate Ritabou 04010301 Ritabou Vulnerable 04010302 Uat Adequate 04010303 Maganutu Adequate 04010309 Cor Luli Adequate 04010310 Same Laun Vulnerable 04010311 Diru Aben Critical 04010312 Ti Matan Vulnerable Odomau 04010401 Genohaan Dont Know 04010402 Rai Maten Critical 04010403 Rocon Vulnerable Holsa 04010501 Solu Golo Dont Know 04010502 Op Legul Vulnerable 04010503 Tas Vulnerable 04010504 Bili Cou Critical 04010505 Lolo Oa Critical Tapo/Memo 04010602 Lep Guen Critical 04010603 Pip Galag 1 Critical 04010604 Tunu Bibi Critical 04010605 Pip Galag 2 Critical Cailaco Raeheu 04020101 Daru Asa Critical Goulolo 04020201 Mali Lea Critical 04020202 Ilat Bote Critical 04020203 Suri Ubu Critical Atu Dara 04020401 Atu Buti Critical
    13. 13. SIBS – Mapping Program
    14. 14. Monitoring functionality 2010 January 2011 July 2012 January July October
    15. 15. Comparison of functioning water systems over timeJuly 2011 October 2012
    16. 16. Monitoring time taken to collect water 2012 2011 2010
    17. 17. Internet access – using Google earth
    18. 18. Supporting transparency & accountabilityInformation available at national,district and sub-district WaterSupply and Sanitation.NGOs can access data for planningthrough requesting national level.The next step is to supportGovernment to make theinformation openly available SIBS data available outside theoutside – outside sub-district Directorate for Water & Sanitationadministration offices. office in DiliIn the future can be used to holdservice providers accountable
    19. 19. What does SIBS cost?• Frontline SMS – www.frontlinesms.com -open source software.• Phones for data collection (in TL 88 WASH Facilitators), server based in Dili (capital)• SMS – one form each for Water and Sanitation (thus 2 SMS at 0.8c per village – 2,225 villages)• Cost of visiting each community (in Timor Leste this is part of the ongoing role of the WASH Facilitator)• Information Management system support: establish database, sms system and for ongoing systems support.• Equipment for users to access maps, data• Bringing key people together to analyse and respond to data• Invest in doing a check of data (5%) to ensure accuracy
    20. 20. What are the challenges?• Management and resourcing of sub-national staff for collection of data for timely collection (although SIBS provides data on when data was collected so can clearly see if data is older than 3 months and 6 months)• The quality of sanitation data can be poor, as health volunteers, community leaders are collecting this (currently training and motivation for collection of accurate data)• Internet and IT challenges in the districts, mean it is difficult for sub-national offices to access information on-line (currently provided each month electronically)• Government interest in making the SIBS information publicly available• Further development of linking SIBS to an asset management system for each water system – through the community profile and include key technical data• Ongoing support from BESIK with Government to look at ways to overcome the above challenges
    21. 21. SIBS (Sistema Informasaun Bee no Saneamentu) Water and Sanitation Information System Obrigado Thank you
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