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Social Media Do Big Companies Get It

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A look at the social media in Canada. A presention given by Guillaume Bouchard (NVI) at Search Engine Strategies, SES Toronto in June 9th 2009.

A look at the social media in Canada. A presention given by Guillaume Bouchard (NVI) at Search Engine Strategies, SES Toronto in June 9th 2009.

Published in: Technology, Business
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    • 1. INTERACTIVE STRATEGY - 55, AV. MT-ROYAL W., SUITE 999, MONTREAL (QC) H2T 2S6 T 514.524.7149 NVISOLUTIONS.COM SOCIAL MEDIA: Do Big Companies Get It?
    • 2. SOCIAL PLATFORMS Digg .com > Onsite + toolbar voting > All or none > Tough to succeed > Can get “buried” > Large 1-day sharp traffic spike > Success = home page StumbleUpon .com > Toolbar voting > Proportional results > Not as tough to succeed > Can get down-thumbed > Gradual, multiple day spike > Success = recommendation surge Worth a look - Propeller.com AOL.com showcase - Reddit.com Intelligent, savvy crowd - Mixx.com Do-follow links - Buzz.yahoo.com Yahoo.com showcase INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 3. DIGG Then and Now > Less “illegitimate” content > Hot in any upcoming ≠ home page > Toolbar > Keyword recommendations > No more shouts STUMBLEUPON Strategies > Sending a page to a friend forces a view > Supplementing with bought traffic > Reviews increase chances of views exploding INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 4.
      • IMPORTANCE VS ACTUAL DIFFICULTY
      • DIGG STUMBLEUPON
      •  
      Platform: Difficulty: Content: Difficulty: Submitter: Difficulty: Category: Difficulty: Solicitation: Difficulty: Platform: Difficulty: Content: Difficulty: Submitter: Difficulty: Category: Difficulty: Solicitation: Difficulty: INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 5. CONTENT – GENERAL STRATEGIES Give Quality > They like to laugh, but deride FAILed attempts at humor > They appreciate hard work. No build-content-quick schemes > They like learning (How-tos work well on StumbleUpon) > They tend to follow their community’s (dis)approval > They do not like spam, or SEO & marketing, for that matter Save Time > They don’t want too much text > They want to be able to skim and get the basic idea > They don’t like having to click unnecessarily > They resent when your server can’t handle their visitorship > They like being able to vote right away INTERACTIVE STRATEGY – NVISOLUTIONS.COM Approval = Perception of Quality and Enjoyment Time Taken to Enjoy
    • 6. CONTENT – SEO CONCERNS Keyword Use > Blog titles for backlink with great anchor text > Page titles can have more keywords Interlinking > Wait until after the push to interlink strategically > Post regularly to dilute 301 Redirection > Resist the temptation; let the content be INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 7. PLATFORM - OPTIONS INTERACTIVE STRATEGY – NVISOLUTIONS.COM Platform Type Pros Cons /blog > Direct Domain Links > Established trust / pagerank > Brand Extension Via Community > Content Limited by Brand > Flaggable as Spam (Nearly Inevitable Digg Ban) Client Owned External Blog (new domain) > Content Freedom > Not Non-Trusted > Link Exchange Potential > “Wasted” Link juice > More Involved Development (New Brand) > Optimization Increasingly Suspicious Over Time SEO/SMO Company Owned External Blogs > Ultimate Content Flexibility > Content & Link Variety Means Less Suspicion > Subsidized Asset Building > New Income Stream > Tough Sell > Development Costs > Zero Client Brand Extension
    • 8. PLATFORM - TRUST DIGG: > Trusted domains account for +90% of home pages > Of non-trusted domains, 30% are images, 10% are videos > ~100-125 stories hit the home page every day > Only 6-8 text articles with juicy text from non-trusted domains are likely to hit the front page of Digg.com per day > This means you either need to work for trusted domains or we should all coordinate ourselves sharing a piece of the pie ;) STUMBLEUPON: > Platform trust not as much of an issue. The site still shouldn’t seem commercial, but users aren’t as strict, and comments aren’t as easily visible INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 9. SUBMITTER DIGG: > Domains are trusted, but so are people. > Less likely to be buried > Immediate friend votes > +30% of home pages are from top submitters > Some top submitters will eventually find out you work for a client as you ask them to submit or vote often for the same sites; they can bypass your company and contact the sites directly (sweet!) STUMBLEUPON: > Not as important as with Digg. Although popular users are more likely to get views and reviews INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 10. CATEGORIES & TAGS DIGG: > Different categories, different voting requirements > Proportional home page breakdown by category > Still a news site, after all  World & Business is very likely news  Sports is 50/50  Lifestyle is less likely and more random STUMBLEUPON: > Choose best combination of most popular and most relevant tags for submission (humor, bizarre, etc.) INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 11. VOTE SOLICITATION DIGG: Method > Instant Messaging > Twitter (replacing shouts) > Vote on lots of stories Number of votes to hit the home > Less than 50: 10% > 50-100: 40% > 101-150: 30% > 151-200: 9% > 200+: 11% Less votes required on weekend… but less help around… and less traffic! STUMBLEUPON: Method > Instant Messaging > Sharing with stumble friends (many at once now!) > Contacting stumblers in “groups” INTERACTIVE STRATEGY – NVISOLUTIONS.COM
    • 12. SOCIAL MEDIA METRICS: LINKS > Generally peak between 1-3 months after the push > Content determines Digg success, but also backlinks > Time of day hitting the home page Of course, whichever totals you want to work with are up to you… INTERACTIVE STRATEGY – NVISOLUTIONS.COM Levels of Success Total Y! Site Explorer Links Total Y! Minus Social Sites (-site: command) Total Minus Social Sites & Repeated Domain links Minimum Success 100 – 300 15 – 50 1 – 5 Good Success 500 – 1,000 50 – 100 6 – 19 Strong Success 1,000 - 10,000 100 – 200 20 – 50+
    • 13. SOCIAL MEDIA METRICS: TRAFFIC > Digg traffic spike much sharper than SU > Multiple pushes with the same content on SU > Time of day hitting the home page After the spike, traffic tends to level off slightly above the pre-push mark. INTERACTIVE STRATEGY – NVISOLUTIONS.COM Levels of Success Digg Spike Total Visits StumbleUpon Spike Total Visits Minimum Success 500 - 3,000 1,000 - 5,000 Good Success 3,000 - 50,000 5,000 - 15,000 Strong Success 50,000 - 200,000+ 15,000 - 75,000+
    • 14. THANKS! > EMAIL [email_address] > NVI SITE NVISOLUTIONS.COM > NVI BLOG (EN) NVISOLUTIONS.COM/BLOG > NVI BLOG (FR) GO-REFERENCEMENT.ORG INTERACTIVE STRATEGY – NVISOLUTIONS.COM

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