BPO ¬ KPO ¬ Analytics Outsourcing

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As more and more companies are realizing the importance of exploiting available highly skilled staff through offshore outsourcing operations new ways of leveraging skills across organizations have emerged. The overall idea is to achieve cost arbitrage and improve quality of service at the same time. The recent trend is Knowledge process outsourcing (KPO) which involves outsourcing those operations that require strong domain knowledge, strong interpretation and analysis skills. Apparently, it requires highly skilled people to achieve knowledge arbitrage and is not rule-based.

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BPO ¬ KPO ¬ Analytics Outsourcing

  1. 1. 10-Feb-12 iPOTT Getting you there… BPO ¬ KPO ¬ Analytics Outsourcing As more and more companies are realizing the importance ofTech Trends exploiting available highly skilled staff through offshore outsourcing operations new ways of leveraging skills across organizations have emerged. The overall idea is to achieve cost arbitrage and improve quality of service at the same time.To visit this blog Click here. The recent trend is Knowledge process outsourcing (KPO)iPOTT being an end to end which involves outsourcing those operations that requireprovider of innovative and cost strong domain knowledge, strong interpretation and analysiseffective services in the areas of skills. Apparently, it requires highly skilled people to achieveknowledge management, sales knowledge arbitrage and is not rule-based. For instance, thisenablement and consulting offers process trend is increasingly visible in legal processa unique and unbiased platform outsourcing, market research, patent research, data analyticsfor software product companies and editorial process outsourcing. The key feature in thisworldwide to reach their target trend is the need to collaborate with client in order to delivermarkets services. It is different from business process outsourcing (BPO) and www.ipott.com Information technology outsourcing (ITO) which are info@ipott.com • highly rule-based • do not involve high level decision-making in their processes • highly infrastructure and logistics orientated • volume-driven As more and more BPOs are gaining domain expertise they are gradually converging towards KPO operations. KPO seems to be highly people and skill orientated. In 2005 Nasscom predicted a CAGR of 46% as Indian KPO would grow from $1.2bn in 2003 to $17bn by 2010. But the report in early 2011 showed $4bn figure for KPO growth. 1|P a g e DN: 005/TT/2012 Copyright © 2012 iPOTT
  2. 2. iPOTT Getting you there… Knowledge is in great demand which has created scope for large amounts of data which is the next generation raw material for business. Recent reports have indicated that KPOTech Trends market may slowly be taken over by Analytics outsourcing.We have blogs targeting a range of Due to evolutionary changes in process trends new ways to doaudience starting from potential businesses are emerging. It can be inferred that the key driverproduct innovators to CEOs for these events is mostly cost arbitrage and labour arbitrage.Audience interested in knowingabout Marketing Strategy, IndianIT trends and Best Practices to beadopted while kick-startingcompany can utilize theinformation provided in theseblogsTo visit this blog Click here.Other links:Go GoalCEO Speak www.ipott.com info@ipott.com 2|P a g e DN: 005/TT/2012 Copyright © 2012 iPOTT

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