Pardon? Oh , sorry, I thought you were
talking to somebody else
effective listening skills
time spent communicating
types of listening .
inactive
selective
active
.appreciative
.empathetic
.comprehensive
.critical
reflective
starts with a good listening …
every good conversation
listening
stages
of listening
process
barriers
to
effective
listening
how to be
an effective
listener
importance
of effect...
stages of listening process .
• receiving
• understanding - interpreting - evaluating
• remembering
• responding
stages of listening process cont’d.
6-stage model
barriers to effective listening .
• distractions
• cultural differences
• selective listening
• being judgmental
• defensi...
how to be an effective listener.
• l ook
• i nquire
• s ummarize
• t ake notes
• e ncourage
• n eutralize
how to be an effective listener cont’d .
10 tips
1. stop talking
2. prepare yourself to listen
3. put the speaker at ease
...
how to be an effective listener cont’d .
there was the odd occasion when Harry had to practice for listening skills
importance of effective listening .
• gain information
• develop trust
• maintain reputation
• reduce conflict
• motivate ...
video aplied listening skills (advisor)
Listening Skills
Listening Skills
Listening Skills
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Listening Skills

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  • Me and lambros…
  • # As you may have already impliedwe aregonna be talking about effective listening skills
  • #
  • @ Ερώτηση:“Could you thing of an example of appreciative listening?”- ”…of empathetic”-”…of comprehensive?”-”…of critical?”
  • @
  • #
  • #
  • # @ k kανουμε διαλογο και οι δυο εναλλαξ ...πως να ειμαστε πιο αποτελεσματικοι
  • @ Let s look together how we could overcome these barriers…http://www.kantola.com/Listening-Under-Pressure-PDPD-52-K.aspx
  • @Take the word listen as a quick reminder…
  • #
  • @
  • #Q : why do you thing it is important to adopt and practice your listening skills?
  • @Ideogram/By effectively listening to people you not only valid them and bulid relationships with them, but you will learn invaluable points in the process. So it is not on;y to their benefit. It is most certainly to yours!
  • @
  • @ Or… maybe not!
  • Video!!! http://www.youtube.com/watch?v=fQxJmiTQV0c
  • Listening Skills

    1. 1. Pardon? Oh , sorry, I thought you were talking to somebody else
    2. 2. effective listening skills
    3. 3. time spent communicating
    4. 4. types of listening . inactive selective active .appreciative .empathetic .comprehensive .critical reflective
    5. 5. starts with a good listening … every good conversation
    6. 6. listening stages of listening process barriers to effective listening how to be an effective listener importance of effective listening
    7. 7. stages of listening process . • receiving • understanding - interpreting - evaluating • remembering • responding
    8. 8. stages of listening process cont’d. 6-stage model
    9. 9. barriers to effective listening . • distractions • cultural differences • selective listening • being judgmental • defensiveness • assumptions video distractions
    10. 10. how to be an effective listener. • l ook • i nquire • s ummarize • t ake notes • e ncourage • n eutralize
    11. 11. how to be an effective listener cont’d . 10 tips 1. stop talking 2. prepare yourself to listen 3. put the speaker at ease 4. remove distraction 5. empathize 6. be patient 7. avoid personal prejudice 8. listen to the tone 9. listen for ideas- not words 10.watch nonverbal communication
    12. 12. how to be an effective listener cont’d . there was the odd occasion when Harry had to practice for listening skills
    13. 13. importance of effective listening . • gain information • develop trust • maintain reputation • reduce conflict • motivate people • inspire commitment
    14. 14. video aplied listening skills (advisor)

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