Working with corporates as partners and clients

599 views
544 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
599
On SlideShare
0
From Embeds
0
Number of Embeds
349
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Working with corporates as partners and clients

  1. 1. Working with Corporates as Partnersand ClientsRodger HoldenDirector of Business DevelopmentMay 2013
  2. 2. • What we do• How we do it• LessonsOutline
  3. 3. • Twenty-five years• Independent national/regional charity• Prevent, reduce and detect serious crime• Anonymous reporting from public• Support businesses• Work closely with Law EnforcementGeneral background
  4. 4. Services and funding support• 24/7 contact bureau• Rewards• Campaigns• Statutory and commercial funding
  5. 5. Public Impact• 1000 contacts a day• 40% actionableinformation for LawEnforcement• 8,000 arrests over 12months
  6. 6. Criteria for working with Business• Criminal concern• Partner is legal• Trust and respect confidentiality
  7. 7. Crime types (internal/external)• Serious crime• Financial fraud• Inventory theft• Counterfeit• Violent crime• Metal theft• Cyber
  8. 8. Metal Theft• Serious organised crime activity• Transport, telecommunications,heritage, places of worship• Massive cost to communities,individuals, businesses and serviceproviders
  9. 9. Openreach• Regional media awareness campaign• 0800 555111• Marketing materials• Law enforcement backing
  10. 10. Impact since 2010• Over 250 pieces of actionableinformation• 55 shared media articles• Contribution towards a 45% reductionin cable theft
  11. 11. Money Mules• Targets students• Job Advertisements• Sign up• Receive money from “employer”• Receive %• Wiring money for organisedcriminals
  12. 12. Public Awareness Campaign• Lloyds Banking Group support of campaign• Education and Awareness• Student target audience• Also university staff and parents• 9 Universities in 2013 – previously delivered to otheruniversities as part of earlier campaigns• Measurements includes Reach and Media coverage
  13. 13. LessonsClients• Agree clear aims and objectives• Agree measurables• Understanding that this can also bequalitative• Active account management
  14. 14. Clients• Shared journey• Put your client first• Enjoy their and yoursuccesses• Accountable to eachother
  15. 15. Internal• Can’t work in silos• Record information• Learn from mistakes• Value Charity offer
  16. 16. • Expectation of highest standards• Look at ways to improve performance• Beneficiaries before selfInternal
  17. 17. Outcomes and Impact• Bottom-line impact• Protecting brand• Corporate governance/security• Looking after staff• Looking after customers• Community participant• CSR
  18. 18. Thank you

×