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John Andrews
IORMA
(International Omni Retailing Market Association)
i’m just going omni-channel shopping …
global consumers … 7.2 billion
but what if …
what if …
everybody had a mobile
what if …
physical buildings became connected to the cloud
… and connected to people
what if …
the unconnected 5 billion people
were connected !
what if …
things were delivered
… by drone
what if …
everything was connected to the internet
… interactive glass
what if …
you could design, make and recycle things yourself
… 3D Printers
the future of retailing
led by the technology enabled
global consumer
whose data is it
… privacy
millennials … the future society
selling the product
… not the technology
will the concept of retailing survive
… brands and manufacturers selling direct to consumers
connected devices
… connected things
… connected people
the future of shopping = the future of society
the future of society
the future is not going away
technology, its evolution and impact is not going away
agility (feet on the ground for today, yet head above the clouds to see tomorrow)
impacts
employment
distribution of wealth
globalisation
economies
“we always overestimate the change that will occur in the next two
years and
underestimate the change that will occur in the next ten
…. don't let yourself be lulled into inaction.”
Bill
Gates
is it change, or just evolution …
The Global Consumer Commerce Centre
John Andrews
john.andrews@iorma.com
www.iorma.com

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John Andrews, IORMA