On October 23rd, 2014, we updated our
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What exactly is ECM? “ECM, defined as a strategy,can help enterprises take control of their content and, in so doing, boost productivity, encourage collaboration and make information easier to share. ECM, defined as software,consists of a set of capabilities and/or applications for content life cycle management that interoperate, but that can also be sold and used separately.” - Gartner “Gartner sees the market splitting into four main areas of buyer focus and vendor influence: transactional content management, social content management, online channel optimization and content management as infrastructure.” - Gartner: Magic Quadrant for ECM November 2010
The Content Lifecycle Source: AIIM International – ECM Roadmap 2008
Collaboration is a trending Driver… AIIM, State of the ECM Industry 2011
Business Drivers for Social tools AIIM, State of the ECM Industry 2011
…and Social is a trending Risk! AIIM, State of the ECM Industry 2011
What kinds of ‘social’ are being done? AIIM, State of the ECM Industry 2011
Idea Management "None of us is as smart as all of us." – Ken Blanchard
Gamification “By 2015, more than 50 percent of organizations that manage innovation processes will gamify those processes. Gamification describes the broad trend of employing game mechanics to non-game environments such as innovation, marketing, training, employee performance, health and social change.” - Gartner
The ECM Landscape “Understanding the "four worlds" of ECM can help put enterprises on the path to success. Very few vendors have market-leading emphasis and ability in all four.” - Gartner – ECM MQ 2010 Source: Gartner
The Social Enterprise Landscape
A precondition of social business is a culture of Empowerment: Transparency Trust Technology Develop a Social Business strategy – and get started! Develop pro-active Governance Stages of Evolution 1. The community will sell the tools and culture to one another 2. Information will become decentralised 3. Knowledge hoarding will discontinue Where do you start?