SlideShare a Scribd company logo

Improving the B2B shopping experience, Intershop

•Download as PPTX, PDF•
•
Internet World
Internet World
TechnologyBusiness
1 of 16
Improving the B2B shopping experience Internet World, 24th of April 2013
State of the Art in 1994 ...
Moving on to 2013
B2B is changing too The primary force is the consumerisation of B2B
So What? • Your customers expect it now • Your competitors are already doing it • It will improve your bottom line
Examples
12
Optimise the B2B Experience to Match B2C Expectations 13 Forrester Research, Inc. (Nasdaq: FORR) Andy Hoar, Key Trends In B2B eCommerce For 2013
The New Kid on the Block
Key Points to Take Away • Enable your Channel Ecosystem • Focus on the Customer Experience • Make all B2C Features Available to B2B • Benefit from Collective Experience
Shane McGuire Presales Manager, UK and Ireland www.intershop.com Booth: E2032 INTERSHOP UK 12 Burleigh Street, London, WC2E 7PX Email s.mcguire@intershop.com

Recommended

DHL - Your Path to Global Growth
DHL - Your Path to Global GrowthDHL - Your Path to Global Growth
DHL - Your Path to Global GrowtheCommerce Expo Ireland
 
Nightline Group
Nightline GroupNightline Group
Nightline GroupeCommerce Expo Ireland
 
Магнус Агервальд, Byggmax: Ассортиментная стратегия DIY
Магнус Агервальд, Byggmax: Ассортиментная стратегия DIYМагнус Агервальд, Byggmax: Ассортиментная стратегия DIY
Магнус Агервальд, Byggmax: Ассортиментная стратегия DIYB2BConferenceGroup
 
E commerce biz_o2o
E commerce biz_o2oE commerce biz_o2o
E commerce biz_o2oHung
 
Traditional shopping vs online shopping
Traditional shopping vs online shopping Traditional shopping vs online shopping
Traditional shopping vs online shopping Syaff Hk
 
Google Partners - Certification
Google Partners - CertificationGoogle Partners - Certification
Google Partners - CertificationAnirban Naskar
 
ICT for Innovation by eperium
ICT for Innovation by eperiumICT for Innovation by eperium
ICT for Innovation by eperiumIndiaMART InterMESH Ltd
 
Optimaliseer shopping experiences - Robert de Boer van Intershop
Optimaliseer shopping experiences - Robert de Boer van IntershopOptimaliseer shopping experiences - Robert de Boer van Intershop
Optimaliseer shopping experiences - Robert de Boer van IntershopIngeborg_Brandsma
 

Recommended

DHL - Your Path to Global Growth
DHL - Your Path to Global GrowthDHL - Your Path to Global Growth
DHL - Your Path to Global GrowtheCommerce Expo Ireland
 
Nightline Group
Nightline GroupNightline Group
Nightline GroupeCommerce Expo Ireland
 
Магнус Агервальд, Byggmax: Ассортиментная стратегия DIY
Магнус Агервальд, Byggmax: Ассортиментная стратегия DIYМагнус Агервальд, Byggmax: Ассортиментная стратегия DIY
Магнус Агервальд, Byggmax: Ассортиментная стратегия DIYB2BConferenceGroup
 
E commerce biz_o2o
E commerce biz_o2oE commerce biz_o2o
E commerce biz_o2oHung
 
Traditional shopping vs online shopping
Traditional shopping vs online shopping Traditional shopping vs online shopping
Traditional shopping vs online shopping Syaff Hk
 
Google Partners - Certification
Google Partners - CertificationGoogle Partners - Certification
Google Partners - CertificationAnirban Naskar
 
ICT for Innovation by eperium
ICT for Innovation by eperiumICT for Innovation by eperium
ICT for Innovation by eperiumIndiaMART InterMESH Ltd
 
Optimaliseer shopping experiences - Robert de Boer van Intershop
Optimaliseer shopping experiences - Robert de Boer van IntershopOptimaliseer shopping experiences - Robert de Boer van Intershop
Optimaliseer shopping experiences - Robert de Boer van IntershopIngeborg_Brandsma
 
Simple steps to eCommerce success
Simple steps to eCommerce successSimple steps to eCommerce success
Simple steps to eCommerce success1and1 Internet Ltd.
 
A Study on the Digital and Social Media Marketing of online B2B portals with ...
A Study on the Digital and Social Media Marketing of online B2B portals with ...A Study on the Digital and Social Media Marketing of online B2B portals with ...
A Study on the Digital and Social Media Marketing of online B2B portals with ...AYAN DUTTA
 
BORN - NOAH19 Berlin
BORN - NOAH19 BerlinBORN - NOAH19 Berlin
BORN - NOAH19 BerlinNOAH Advisors
 
Technology, Service Innovation and Intrapreneurship in the Retail Industry
Technology, Service Innovation and Intrapreneurship in the Retail IndustryTechnology, Service Innovation and Intrapreneurship in the Retail Industry
Technology, Service Innovation and Intrapreneurship in the Retail IndustryJvrena Whitehall
 
IR_Webinar_ibSupply
IR_Webinar_ibSupplyIR_Webinar_ibSupply
IR_Webinar_ibSupplyHARLEY THOMAS
 
The Co-operative food
The Co-operative food The Co-operative food
The Co-operative food Jernej Stromajer
 
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...Content for Commerce: How to Create Emotionally Engaging Experiences that Con...
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...NaomiAlston
 
Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013officewoody
 
What’s Now and Next in B2SB Marketing®
What’s Now and Next in B2SB Marketing®What’s Now and Next in B2SB Marketing®
What’s Now and Next in B2SB Marketing®BBPMedia1
 
Brandwatch Masterclass: Using Brandwatch for Social Insights
Brandwatch Masterclass: Using Brandwatch for Social InsightsBrandwatch Masterclass: Using Brandwatch for Social Insights
Brandwatch Masterclass: Using Brandwatch for Social InsightsBrandwatch
 
Linked In For Business Growth Oct2012
Linked In For Business Growth Oct2012Linked In For Business Growth Oct2012
Linked In For Business Growth Oct2012Paul Bourdillon
 
Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013The Rock Academy Foundation
 
Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013The Rock Academy Foundation
 
How to Optimise Your Website for International Users
How to Optimise Your Website for International UsersHow to Optimise Your Website for International Users
How to Optimise Your Website for International UsersWhatUsersDo
 
Training (2).pptx
Training (2).pptxTraining (2).pptx
Training (2).pptxHarsheye
 
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)Vector Head of Product on How to Make a World of Difference (B2B vs B2C)
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)Product School
 
Using Digital in Retail
Using Digital in RetailUsing Digital in Retail
Using Digital in RetailThe Organic Agency
 
Bizcamp Dublin: Competitive Advantage And The Web
Bizcamp Dublin: Competitive Advantage And The WebBizcamp Dublin: Competitive Advantage And The Web
Bizcamp Dublin: Competitive Advantage And The WebFront
 
Business Modelling
Business ModellingBusiness Modelling
Business ModellingWalton Institute
 
Best Practices For Taking Your B2B Company Online
Best Practices For Taking Your B2B Company OnlineBest Practices For Taking Your B2B Company Online
Best Practices For Taking Your B2B Company OnlineOro Inc.
 
eCommerce Performance: What is it costing you, and what can you do about it? ...
eCommerce Performance: What is it costing you, and what can you do about it? ...eCommerce Performance: What is it costing you, and what can you do about it? ...
eCommerce Performance: What is it costing you, and what can you do about it? ...Internet World
 
70% of companies don't know how their brands are performing. Do you know? M-B...
70% of companies don't know how their brands are performing. Do you know? M-B...70% of companies don't know how their brands are performing. Do you know? M-B...
70% of companies don't know how their brands are performing. Do you know? M-B...Internet World
 

More Related Content

Similar to Improving the B2B shopping experience, Intershop

Simple steps to eCommerce success
Simple steps to eCommerce successSimple steps to eCommerce success
Simple steps to eCommerce success1and1 Internet Ltd.
 
A Study on the Digital and Social Media Marketing of online B2B portals with ...
A Study on the Digital and Social Media Marketing of online B2B portals with ...A Study on the Digital and Social Media Marketing of online B2B portals with ...
A Study on the Digital and Social Media Marketing of online B2B portals with ...AYAN DUTTA
 
BORN - NOAH19 Berlin
BORN - NOAH19 BerlinBORN - NOAH19 Berlin
BORN - NOAH19 BerlinNOAH Advisors
 
Technology, Service Innovation and Intrapreneurship in the Retail Industry
Technology, Service Innovation and Intrapreneurship in the Retail IndustryTechnology, Service Innovation and Intrapreneurship in the Retail Industry
Technology, Service Innovation and Intrapreneurship in the Retail IndustryJvrena Whitehall
 
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...Content for Commerce: How to Create Emotionally Engaging Experiences that Con...
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...NaomiAlston
 
Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013officewoody
 
What’s Now and Next in B2SB Marketing®
What’s Now and Next in B2SB Marketing®What’s Now and Next in B2SB Marketing®
What’s Now and Next in B2SB Marketing®BBPMedia1
 
Brandwatch Masterclass: Using Brandwatch for Social Insights
Brandwatch Masterclass: Using Brandwatch for Social InsightsBrandwatch Masterclass: Using Brandwatch for Social Insights
Brandwatch Masterclass: Using Brandwatch for Social InsightsBrandwatch
 
Linked In For Business Growth Oct2012
Linked In For Business Growth Oct2012Linked In For Business Growth Oct2012
Linked In For Business Growth Oct2012Paul Bourdillon
 
How to Optimise Your Website for International Users
How to Optimise Your Website for International UsersHow to Optimise Your Website for International Users
How to Optimise Your Website for International UsersWhatUsersDo
 
Training (2).pptx
Training (2).pptxTraining (2).pptx
Training (2).pptxHarsheye
 
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)Vector Head of Product on How to Make a World of Difference (B2B vs B2C)
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)Product School
 
Bizcamp Dublin: Competitive Advantage And The Web
Bizcamp Dublin: Competitive Advantage And The WebBizcamp Dublin: Competitive Advantage And The Web
Bizcamp Dublin: Competitive Advantage And The WebFront
 
Best Practices For Taking Your B2B Company Online
Best Practices For Taking Your B2B Company OnlineBest Practices For Taking Your B2B Company Online
Best Practices For Taking Your B2B Company OnlineOro Inc.
 

Similar to Improving the B2B shopping experience, Intershop (20)

Simple steps to eCommerce success
Simple steps to eCommerce successSimple steps to eCommerce success
Simple steps to eCommerce success
 
A Study on the Digital and Social Media Marketing of online B2B portals with ...
A Study on the Digital and Social Media Marketing of online B2B portals with ...A Study on the Digital and Social Media Marketing of online B2B portals with ...
A Study on the Digital and Social Media Marketing of online B2B portals with ...
 
BORN - NOAH19 Berlin
BORN - NOAH19 BerlinBORN - NOAH19 Berlin
BORN - NOAH19 Berlin
 
Technology, Service Innovation and Intrapreneurship in the Retail Industry
Technology, Service Innovation and Intrapreneurship in the Retail IndustryTechnology, Service Innovation and Intrapreneurship in the Retail Industry
Technology, Service Innovation and Intrapreneurship in the Retail Industry
 
IR_Webinar_ibSupply
IR_Webinar_ibSupplyIR_Webinar_ibSupply
IR_Webinar_ibSupply
 
The Co-operative food
The Co-operative food The Co-operative food
The Co-operative food
 
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...Content for Commerce: How to Create Emotionally Engaging Experiences that Con...
Content for Commerce: How to Create Emotionally Engaging Experiences that Con...
 
Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013
 
What’s Now and Next in B2SB Marketing®
What’s Now and Next in B2SB Marketing®What’s Now and Next in B2SB Marketing®
What’s Now and Next in B2SB Marketing®
 
Brandwatch Masterclass: Using Brandwatch for Social Insights
Brandwatch Masterclass: Using Brandwatch for Social InsightsBrandwatch Masterclass: Using Brandwatch for Social Insights
Brandwatch Masterclass: Using Brandwatch for Social Insights
 
Linked In For Business Growth Oct2012
Linked In For Business Growth Oct2012Linked In For Business Growth Oct2012
Linked In For Business Growth Oct2012
 
Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013
 
Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013Hillier case study retail summit feb 11 2013
Hillier case study retail summit feb 11 2013
 
How to Optimise Your Website for International Users
How to Optimise Your Website for International UsersHow to Optimise Your Website for International Users
How to Optimise Your Website for International Users
 
Training (2).pptx
Training (2).pptxTraining (2).pptx
Training (2).pptx
 
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)Vector Head of Product on How to Make a World of Difference (B2B vs B2C)
Vector Head of Product on How to Make a World of Difference (B2B vs B2C)
 
Using Digital in Retail
Using Digital in RetailUsing Digital in Retail
Using Digital in Retail
 
Bizcamp Dublin: Competitive Advantage And The Web
Bizcamp Dublin: Competitive Advantage And The WebBizcamp Dublin: Competitive Advantage And The Web
Bizcamp Dublin: Competitive Advantage And The Web
 
Business Modelling
Business ModellingBusiness Modelling
Business Modelling
 
Best Practices For Taking Your B2B Company Online
Best Practices For Taking Your B2B Company OnlineBest Practices For Taking Your B2B Company Online
Best Practices For Taking Your B2B Company Online
 

More from Internet World

eCommerce Performance: What is it costing you, and what can you do about it? ...
eCommerce Performance: What is it costing you, and what can you do about it? ...eCommerce Performance: What is it costing you, and what can you do about it? ...
eCommerce Performance: What is it costing you, and what can you do about it? ...Internet World
 
70% of companies don't know how their brands are performing. Do you know? M-B...
70% of companies don't know how their brands are performing. Do you know? M-B...70% of companies don't know how their brands are performing. Do you know? M-B...
70% of companies don't know how their brands are performing. Do you know? M-B...Internet World
 
Your customers deserve data driven communications, Communicator Corp
Your customers deserve data driven communications, Communicator CorpYour customers deserve data driven communications, Communicator Corp
Your customers deserve data driven communications, Communicator CorpInternet World
 
Step Away From the Open Rates! Communicator Corp
Step Away From the Open Rates! Communicator CorpStep Away From the Open Rates! Communicator Corp
Step Away From the Open Rates! Communicator CorpInternet World
 
International Supply Chain, TripAdvisor
International Supply Chain, TripAdvisorInternational Supply Chain, TripAdvisor
International Supply Chain, TripAdvisorInternet World
 
Real Time – All The Time; How can I get the greatest value from my investment...
Real Time – All The Time; How can I get the greatest value from my investment...Real Time – All The Time; How can I get the greatest value from my investment...
Real Time – All The Time; How can I get the greatest value from my investment...Internet World
 
More Signal Less Noise; Why attention matters, and engagement is a tactic not...
More Signal Less Noise; Why attention matters, and engagement is a tactic not...More Signal Less Noise; Why attention matters, and engagement is a tactic not...
More Signal Less Noise; Why attention matters, and engagement is a tactic not...Internet World
 
Blending online promotion and offline gathering for measuring revenue, Eventb...
Blending online promotion and offline gathering for measuring revenue, Eventb...Blending online promotion and offline gathering for measuring revenue, Eventb...
Blending online promotion and offline gathering for measuring revenue, Eventb...Internet World
 
The secrets to gaining strong rank in Yandex, Wordbank
The secrets to gaining strong rank in Yandex, WordbankThe secrets to gaining strong rank in Yandex, Wordbank
The secrets to gaining strong rank in Yandex, WordbankInternet World
 
Channel Crossing: Get creative with PPC data to inform your digital strategy,...
Channel Crossing: Get creative with PPC data to inform your digital strategy,...Channel Crossing: Get creative with PPC data to inform your digital strategy,...
Channel Crossing: Get creative with PPC data to inform your digital strategy,...Internet World
 
Converting PPC Traffic: How one search campaign produced a 302% increase in p...
Converting PPC Traffic: How one search campaign produced a 302% increase in p...Converting PPC Traffic: How one search campaign produced a 302% increase in p...
Converting PPC Traffic: How one search campaign produced a 302% increase in p...Internet World
 
Kenshoo and attribution, Kenshoo
Kenshoo and attribution, KenshooKenshoo and attribution, Kenshoo
Kenshoo and attribution, KenshooInternet World
 
The new display powered by big data personalisation, myThings
The new display powered by big data personalisation, myThingsThe new display powered by big data personalisation, myThings
The new display powered by big data personalisation, myThingsInternet World
 
Global SEO, terminology and translation; How to manage successful internation...
Global SEO, terminology and translation; How to manage successful internation...Global SEO, terminology and translation; How to manage successful internation...
Global SEO, terminology and translation; How to manage successful internation...Internet World
 
Top 25 brands and their mobile strategy, Web spiders
Top 25 brands and their mobile strategy, Web spidersTop 25 brands and their mobile strategy, Web spiders
Top 25 brands and their mobile strategy, Web spidersInternet World
 
Identify your customer’s stress & make it go away, Creativevirtual
Identify your customer’s stress & make it go away, CreativevirtualIdentify your customer’s stress & make it go away, Creativevirtual
Identify your customer’s stress & make it go away, CreativevirtualInternet World
 
Mobile UX: We’re still human- Understanding the people behind the screen, Rea...
Mobile UX: We’re still human- Understanding the people behind the screen, Rea...Mobile UX: We’re still human- Understanding the people behind the screen, Rea...
Mobile UX: We’re still human- Understanding the people behind the screen, Rea...Internet World
 
Why email is (still) the killer app, Striata
Why email is (still) the killer app, StriataWhy email is (still) the killer app, Striata
Why email is (still) the killer app, StriataInternet World
 
Blasting the analytics myths - what your users do vs. what you think they do,...
Blasting the analytics myths - what your users do vs. what you think they do,...Blasting the analytics myths - what your users do vs. what you think they do,...
Blasting the analytics myths - what your users do vs. what you think they do,...Internet World
 
Is marketing automation just automated marketing? eMarsys
Is marketing automation just automated marketing? eMarsysIs marketing automation just automated marketing? eMarsys
Is marketing automation just automated marketing? eMarsysInternet World
 

More from Internet World (20)

eCommerce Performance: What is it costing you, and what can you do about it? ...
eCommerce Performance: What is it costing you, and what can you do about it? ...eCommerce Performance: What is it costing you, and what can you do about it? ...
eCommerce Performance: What is it costing you, and what can you do about it? ...
 
70% of companies don't know how their brands are performing. Do you know? M-B...
70% of companies don't know how their brands are performing. Do you know? M-B...70% of companies don't know how their brands are performing. Do you know? M-B...
70% of companies don't know how their brands are performing. Do you know? M-B...
 
Your customers deserve data driven communications, Communicator Corp
Your customers deserve data driven communications, Communicator CorpYour customers deserve data driven communications, Communicator Corp
Your customers deserve data driven communications, Communicator Corp
 
Step Away From the Open Rates! Communicator Corp
Step Away From the Open Rates! Communicator CorpStep Away From the Open Rates! Communicator Corp
Step Away From the Open Rates! Communicator Corp
 
International Supply Chain, TripAdvisor
International Supply Chain, TripAdvisorInternational Supply Chain, TripAdvisor
International Supply Chain, TripAdvisor
 
Real Time – All The Time; How can I get the greatest value from my investment...
Real Time – All The Time; How can I get the greatest value from my investment...Real Time – All The Time; How can I get the greatest value from my investment...
Real Time – All The Time; How can I get the greatest value from my investment...
 
More Signal Less Noise; Why attention matters, and engagement is a tactic not...
More Signal Less Noise; Why attention matters, and engagement is a tactic not...More Signal Less Noise; Why attention matters, and engagement is a tactic not...
More Signal Less Noise; Why attention matters, and engagement is a tactic not...
 
Blending online promotion and offline gathering for measuring revenue, Eventb...
Blending online promotion and offline gathering for measuring revenue, Eventb...Blending online promotion and offline gathering for measuring revenue, Eventb...
Blending online promotion and offline gathering for measuring revenue, Eventb...
 
The secrets to gaining strong rank in Yandex, Wordbank
The secrets to gaining strong rank in Yandex, WordbankThe secrets to gaining strong rank in Yandex, Wordbank
The secrets to gaining strong rank in Yandex, Wordbank
 
Channel Crossing: Get creative with PPC data to inform your digital strategy,...
Channel Crossing: Get creative with PPC data to inform your digital strategy,...Channel Crossing: Get creative with PPC data to inform your digital strategy,...
Channel Crossing: Get creative with PPC data to inform your digital strategy,...
 
Converting PPC Traffic: How one search campaign produced a 302% increase in p...
Converting PPC Traffic: How one search campaign produced a 302% increase in p...Converting PPC Traffic: How one search campaign produced a 302% increase in p...
Converting PPC Traffic: How one search campaign produced a 302% increase in p...
 
Kenshoo and attribution, Kenshoo
Kenshoo and attribution, KenshooKenshoo and attribution, Kenshoo
Kenshoo and attribution, Kenshoo
 
The new display powered by big data personalisation, myThings
The new display powered by big data personalisation, myThingsThe new display powered by big data personalisation, myThings
The new display powered by big data personalisation, myThings
 
Global SEO, terminology and translation; How to manage successful internation...
Global SEO, terminology and translation; How to manage successful internation...Global SEO, terminology and translation; How to manage successful internation...
Global SEO, terminology and translation; How to manage successful internation...
 
Top 25 brands and their mobile strategy, Web spiders
Top 25 brands and their mobile strategy, Web spidersTop 25 brands and their mobile strategy, Web spiders
Top 25 brands and their mobile strategy, Web spiders
 
Identify your customer’s stress & make it go away, Creativevirtual
Identify your customer’s stress & make it go away, CreativevirtualIdentify your customer’s stress & make it go away, Creativevirtual
Identify your customer’s stress & make it go away, Creativevirtual
 
Mobile UX: We’re still human- Understanding the people behind the screen, Rea...
Mobile UX: We’re still human- Understanding the people behind the screen, Rea...Mobile UX: We’re still human- Understanding the people behind the screen, Rea...
Mobile UX: We’re still human- Understanding the people behind the screen, Rea...
 
Why email is (still) the killer app, Striata
Why email is (still) the killer app, StriataWhy email is (still) the killer app, Striata
Why email is (still) the killer app, Striata
 
Blasting the analytics myths - what your users do vs. what you think they do,...
Blasting the analytics myths - what your users do vs. what you think they do,...Blasting the analytics myths - what your users do vs. what you think they do,...
Blasting the analytics myths - what your users do vs. what you think they do,...
 
Is marketing automation just automated marketing? eMarsys
Is marketing automation just automated marketing? eMarsysIs marketing automation just automated marketing? eMarsys
Is marketing automation just automated marketing? eMarsys
 

Recently uploaded

The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxLoriGlavin3
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebUiPathCommunity
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxLoriGlavin3
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyAlfredo García Lavilla
 
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfMounikaPolabathina
 
"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii SoldatenkoFwdays
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
unit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxunit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxBkGupta21
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 

Recently uploaded (20)

The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio Web
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easy
 
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdf
 
"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
unit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxunit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptx
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 

Improving the B2B shopping experience, Intershop

  • 1. Improving the B2B shopping experience Internet World, 24th of April 2013
  • 2. State of the Art in 1994 ...
  • 4. B2B is changing too The primary force is the consumerisation of B2B
  • 5. So What? • Your customers expect it now • Your competitors are already doing it • It will improve your bottom line
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. 12
  • 13. Optimise the B2B Experience to Match B2C Expectations 13 Forrester Research, Inc. (Nasdaq: FORR) Andy Hoar, Key Trends In B2B eCommerce For 2013
  • 14. The New Kid on the Block
  • 15. Key Points to Take Away • Enable your Channel Ecosystem • Focus on the Customer Experience • Make all B2C Features Available to B2B • Benefit from Collective Experience
  • 16. Shane McGuire Presales Manager, UK and Ireland www.intershop.com Booth: E2032 INTERSHOP UK 12 Burleigh Street, London, WC2E 7PX Email s.mcguire@intershop.com