FT Confidentials CRM integration: Theory vs reality, Kaliop
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FT Confidentials CRM integration: Theory vs reality, Kaliop Presentation Transcript

  • 1. United House North Road London N7 9DP +44 (0)207 354 4300 FT Confidentials CRM Integration: Theory vs Reality PresentationByMartin Bauer London 25/04/2013 1 www.kaliop.co.uk
  • 2. Overview The Theory Theory vs Reality The Reality Key Challenges Lessons Learnt 2 Date: 25/04/2013
  • 3. United House North Road London N7 9DP +44 (0)207 354 4300 The Theory… 3 www.kaliop.co.uk
  • 4. Kick Off Meeting 4 14/11/2013 4 Date: 25/04/2013
  • 5. Improve the Confidentials 5 14/11/2013 5 Date: 25/04/2013
  • 6. Cast of Thousands 6 14/11/2013 6 Date: 25/04/2013
  • 7. Current Manual Process 7 14/11/2013 7 Date: 25/04/2013
  • 8. The Dream 8 14/11/2013 8 Date: 25/04/2013
  • 9. The Parts of the Puzzle 9 14/11/2013 9 Date: 25/04/2013
  • 10. CentralArchitecture 10 14/11/2013 10 Date: 25/04/2013
  • 11. ExpertTeams 11 14/11/2013 11 Date: 25/04/2013
  • 12. Work ing together 12 14/11/2013 12 Date: 25/04/2013
  • 13. Scrum 13 14/11/2013 13 Date: 25/04/2013
  • 14. Perfect Fit 14 14/11/2013 14 Date: 25/04/2013
  • 15. In theory it would be a perfect world 15 14/11/2013 15 Date: 25/04/2013
  • 16. Theory vs. Reality 16 www.kaliop.co.uk
  • 17. Quote Computer Scientist: Jan L. A. van de Snepscheut 17 14/11/2013 17 Date: 25/04/2013
  • 18. According toTheory 18 14/11/2013 18 Date: 25/04/2013
  • 19. Reality 19 14/11/2013 19 Date: 25/04/2013
  • 20. Best Parts 20 14/11/2013 20 Date: 25/04/2013
  • 21. Franken car 21 14/11/2013 21 Date: 25/04/2013
  • 22. The Reality… 22 www.kaliop.co.uk
  • 23. st 1 23 Challenge: Teams www.kaliop.co.uk
  • 24. CMSTeam 24 14/11/2013 24 Date: 25/04/2013
  • 25. Subscription ManagementTeam 25 14/11/2013 25 Date: 25/04/2013
  • 26. eMarketingTeam 26 14/11/2013 26 Date: 25/04/2013
  • 27. CRM IntegrationTeam ?? CRM Team Integration Team 27 14/11/2013 27 Date: 25/04/2013
  • 28. nd Challenge: 2 Geography 2 8 www.kaliop.co.uk
  • 29. DistributedTeams 29 14/11/2013 29 Date: 25/04/2013
  • 30. Virtual Meetings 30 14/11/2013 30 Date: 25/04/2013
  • 31. rd Challenge: 3 Process 31 www.kaliop.co.uk
  • 32. Scrum 32 14/11/2013 32 Date: 25/04/2013
  • 33. User Stories & Sprints 33 14/11/2013 33 Date: 25/04/2013
  • 34. Different Game 34 14/11/2013 34 Date: 25/04/2013
  • 35. Gentle Persuasion 35 14/11/2013 35 Date: 25/04/2013
  • 36. WorkingTogether 36 14/11/2013 36 Date: 25/04/2013
  • 37. th Challenge: 4 Integration 37 www.kaliop.co.uk
  • 38. Integration 38 14/11/2013 38 Date: 25/04/2013
  • 39. Minor Gaps 39 14/11/2013 39 Date: 25/04/2013
  • 40. th Challenge: 5 Testing 4 0 www.kaliop.co.uk
  • 41. Many Paths 41 14/11/2013 41 Date: 25/04/2013
  • 42. Set Paths 42 14/11/2013 42 Date: 25/04/2013
  • 43. Final Challenge 43 www.kaliop.co.uk
  • 44. Performance 44 14/11/2013 44 Date: 25/04/2013
  • 45. Alternative Paths 45 14/11/2013 45 Date: 25/04/2013
  • 46. New Solution 46 14/11/2013 46 Date: 25/04/2013
  • 47. Happy 47 14/11/2013 47 Date: 25/04/2013
  • 48. Lessons Learnt 4 8 www.kaliop.co.uk
  • 49. Importance of Integration The glue holding the bits together is the most important part. 49 14/11/2013 49 Date: 25/04/2013
  • 50. Lessons Learnt Changing too many systems at the same time causes a LOT of pain 50 14/11/2013 50 Date: 25/04/2013
  • 51. Lessons Learnt ...if you work really really really hard! 51 14/11/2013 51 Date: 25/04/2013
  • 52. Happy 52 14/11/2013 52 Date: 25/04/2013
  • 53. United House North Road London N7 9DP +44 (0)207 354 4300 Questions? 53 www.kaliop.co.uk