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The Three-Legged Stool
Social Media, SEO,
and Your Website



John Foley, Jr.
CEO, interlinkONE and Grow Socially
Intro: John Foley, Jr.
                                               I love
                                            Mar(H)keting
•   Grow S ocially, Inc. – S upport               !
    S ervices
     –   Online Marketing/S ocial Media
     –   Plan, Manage, Execute and
         Measure


•   interlinkONE – S oftware
    (S aaS )
     –   Enterprise Marketing
         Management S oftware
     –   Plan, build, manage, execute and
         measure all marketing activities
Keep Your Phone On!

• Feel free to Tweet, Post, Update,
  Email, take notes, photos, and
  more!




          @JohnFoleyJr
           #Dscoop7
The Book

            Strategies, Plans,
             Case Studies
             Campaign Ideas,
             and More.

            A guide to help you
             grow your business!

           NewPathToProfit.com
Presentation Overview

• The Evolving World of Marketing

• Using Social Media to Get Results

• Your Website: From a Static
  Brochure to a Sales Tool

• SEO: Getting Found to Make Sales
THE EVOLVING WORLD OF
MARKETING
Marketing Used to Be Easier!
Inbound Marketing Has
Changed the Game
Websites, SEO, Social Media!
What is inbound Marketing?

Inbound marketing is a marketing strategy that
focuses on attracting prospective customers by
offering useful information




   http://en.wikipedia.org/wiki/Inbound_marketing
Content Marketing:
Part of Inbound Marketing




         Source: http://mashable.com/2011/10/30/inbound-outbound-marketing/
Inbound Goal: Drive
INQUIRIES!
Get Noticed                                      Optimize / Social Friendly
                                                             eNewsletter Sign-Ups
                                                                  White Papers
                                                                     Offers
                                                                     Emails
                                                                      Polls
                                                                      Blogs
                                                                 Landing Pages                         Inquiries
                                                                                                                          Engage
                                                                                                                           and
                                                                                                                          Nurture
                                                                                                  Qualified and
                                                                                                   Budgeted

                                                                Start with                                       Engage
                                                                                                                  and
Action – Publish – Engage – Converse – Share                    MKTG Plan                                 Buyers Nurture
  Stories, Information, Social Media posts                                Product?
            Blogging Analytics
                                                                          Service?
             Content Mgmt SEO
                                                                           Asset?

                                                                                                             $
                                                                                     Q u e s t io n s o r
                        Copyright © 2010 Grow Socially, Inc. All Rights Reserved.
                                    2012                                             C o mme nts ?
                                                                                     P h o n e 1.800.948.0113
                                                                                     E m a i l Support@GrowSocially.com
Why Should YOU Use
 Inbound Tactics?
 It works!

 Drive Inquiries

 Reach More Customers & Prospects

 Sell more things
Results:



650



       275
Results: 1000’s of inquiries
Results: 1000’s of inquiries
USING SOCIAL MEDIA TO
GET RESULTS
Social Media Statistics


                            850 Million Users on
                            Facebook


 250 Million Tweets Sent
 Per Day
NOTE: As of December 2011
Social Media Statistics (cont.)


60+ Hours of Video Uploaded to
  YouTube every minute (#2
  search engine)



          90 million users on
          Google+ in 6 months
Can Those Tools Actually Help
     Service Providers?
 Let’s look at Some Examples!
H & H Graphics Group

• Lancaster, PA

• Provides mailing, fulfillment, print…
  and multi-channel marketing
  services!
Facebook
Humanizing their
brand

Custom
Background…
with Value
Statements


Engaging with
Customers,
Vendors,
Prospects
Videos That Tell Their Story
CustomXM

• Little Rock, Arkansas
• Paul Strack - @Pstrack
Website: Engaging & Social
CustomXM’s Tips for Twitter
CustomXM Tip: Listen!
Social Media Creates Chatter
Best Practices for Twitter

• Actively participate & engage

• Share a variety of information!

• Be a thought leader, be yourself, show
  the human side of your business

• Review efforts & measure results
Sorrento Mesa

•   San Diego, CA
•   Small Company
•   Lots of Success
•   Active in Social Media
    - Personal & Professional
Facebook

• Consistent
  Postings

• Variety of
  Content
  Shared
LinkedIn Profile Tips

•   Customize Your Website Links
•   Add Your Twitter Account
•   Personalize Your Public Profile URL
•   Add Skills (beta)
•   Groups and Associations
•   Honors and Awards
LinkedIn Best Practices
• Research Companies You Want as
  Clients
• Research Prospects by Title and
  Location
• Learn About Your Prospect Before
  You Meet
• Ask for Introductions From Your
  Network
• Integrate CRM to Stay Current
Printing Center USA

• Primarily an online printer
• Located in Montana
• Quite active on social media
Twitter Activity is High!
Variety of Content in Tweets
Online Video
Printing Center USA

• Primarily an online printer
• Located in Montana
• Quite active on social media
Email & Social Integrated
Steps to Online Marketing
(Includes Social) Success
• Create a Strategy (PLAN)

                       Remember
• EXECUTE              Execution
                       TRUMPS
                       Strategy
• Measure
Get Noticed                                      Optimize / Social Friendly
                                                            eNewsletter Sign-Ups
                                                                 White Papers
                                                                    Offers
                                                                    Emails
                                                                     Polls
                                                                     Blogs
                                                                Landing Pages                         Inquiries
                                                                                                                         Engage
                                                                                                                          and
                                                                                                                         Nurture
                                                                                                 Qualified and
                                                                                                  Budgeted

                                                               Start with                                       Engage
                                                                                                                 and
     Integrated Multi-Channel Marketing                        MKTG Plan                                 Buyers Nurture
Action – Publish – Engage – Converse – Share                             Product?
   Social Media     Blogging Analytics
                                                                         Service?
            Content Mgmt SEO
                                                                          Asset?

                                                                                                            $
                                                                                    Q u e s t io n s o r
                       Copyright © 2010 Grow Socially, Inc. All Rights Reserved.
                                   2012                                             C o mme nts ?
                                                                                    P h o n e 1.800.948.0113
                                                                                    E m a i l Support@GrowSocially.com
Strategy before Tactics!
 Step 1: Describe the Business
 Step 2: Business Goal
 Step 3: Where Is the Audience Cyclically?
 Step 4: How Does the Audience Use Social Media?
 Step 5: The One Thing
 Step 6: How Will You Humanize the Brand
 Step 7: Content Resource and Distribution Strategy
 Step 8: How Will You Measure Success?
Align Tactics with Goals
Tactic               Goal                     Key Steps
Facebook Fan page    Increase awareness       Post once a day;
                     of services, generate    Custom Tab for demo
                     leads                    registration
Twitter company page Become a thought         Post multiple times
                     leader, provide          daily; share
                     support                  marketing-related
                                              news; active listening
YouTube Profile      Humanize brand;          Film weekly video of
                     create demand            employee(s); create
                                              screencasts of
                                              customer successes
Pinterest?           Drive website traffic!   Create boards to
                                              highlight portfolio work
Be Committed
• Social Media often
  requires daily
  attention

• Prioritize:
  RELEVANT Content
  creation, listening, &
  engaging!

• Measure& Adjust
YOUR WEBSITE: FROM A
STATIC BROCHURE TO A
SALES TOOL
How A Fellow Dscoop Member
Did It….


• Rescigno’s Marketing
The Problem

•   Wrong human resources to deliver
•   Lack of Marketing plan
•   Brand and message wrong
•   Tactical approach in social
•   Non engaging or interactive website
•   Bought an HP Indigo (and had never
    really sold 1-to-1 before)
Rescigno’s Mailing Solutions

• No consistent branding

• Cluttered homepage

• No blog

• No consistent flow

• Hard to navigate

• Minimal functionality
Rescigno’s Mailing Solutions




LinkedIn



           Facebook

                      Twitter


                                YouTube
The Solution
 Rewrite of business plan
       Financials – pricing, all resource requirements
       Marketing plan
       Sales Plan
       SWOT

•   - New Brand and Message
•   - Extreme Makeover based on plan
•   - Walk the Talk
•   - Oh yeah! They still service and sell print and
    mail!
Website Change
• Professional

• Showcases Value

• Promotes New Services

• Social Friendly

• Blog & YouTube Integration

• User Friendly

• Easy Navigation

• Form Integration
Social Networking Change




LinkedIn

           Facebook


                      Twitter

                                YouTube
The Results
“Compared to last year at this same
  time, we are up 16% in sales. That
  16% increase in YTD activity is now
  allowing us to begin to think about
  doing more than simply surviving.”
Ron Rescigno
President
Rescigno’s Marketing
How Can You Improve Your
Website
• Let’s look at a few practical items
  that you can review to identify
  beneficial changes.
Step 1: Your Target Audience

• What benefits them?

  – It’s not your equipment.

  – It’s the solutions & value that your
    people and equipment provide

  – Make changes to pictures, front-facing
    content, benefit listings.
Inspiration: Website Focused
on Benefits
Step 2: The Change Process
• What is the Process for Making
  Changes & Adding Content?

• Do you always need IT (in-house or
  outsourced) involvement?

• If so, consider making a change –
  CMS, different host provider.
Step 3: Lead Generation

• How many leads does your website
  today?

• If it’s not enough, embed more lead-
  generation forms!

• Add calls-to-action to all pages!
Website Inspiration:
Interactive & Engaging
Step 4: Mobile Optimized

• Do visitors have to tap, zoom, scroll?

• Is there Flash?

• How long is loading time?

• Build a mobile website today!
SEO: GETTING FOUND TO
MAKE SALES
By the Numbers: Google

•   34,000 searches per second
•   2 million per minute
•   121 million per hour
•   3 billion per day
•   88 billion per month
       Source: http://searchengineland.com
SEO Best Practices

•   Keyword Usage
•   Content Rules!
•   Inbound Links
•   Mobile
Keyword Usage
• Build a well-researched list of
  keywords
• Incorporate in your content:
  – Page Titles (H1, H2 tags)
  – Website copy
  – Meta description
  – Image Names (Alt tags)
• Use throughout all content
  distribution
Content Rules!

• Google rewards fresh content ---
  update your website regularly!

• Create & provide content that
  informs, helps, and interests your
  audience!

• Best way to do this: start blogging.
Inbound Links

• You want: inbound links from high-
  authority sites (trusted, popular, PR,
  etc.) with relevant content.

• How do you get them?
  – Create share-worthy & timely content!
  – Ask! Link-exchange
  – Increase PR strategy and efforts
Mobile

• Smartphone ownership and mobile
  web viewing continues to rise!

• Google is rewarding sites that have
  mobile websites in its AdWords
  program
Items to Avoid

• Buying Links

• Over-using/forcing keywords –
  content should sound natural

• Adding so much content that your
  page load-times suffer.
Don’t Forget!

• Getting found is only half the
  battle….

 … Optimize your landing pages and
 product/services pages to drive
 people down the sales funnel!
FINAL THOUGHTS
The Three-Legged Stool and
YOU
• Online and Inbound Marketing can
  dramatically effect business results.

• It may involve changing sales
  processes to respond to leads more
  quickly.
Key Takeaways

• Social Media: Strategize, Plan, and
  Align Tactics with Goals

• Website: Interactive and Engaging to
  Drive Leads

• SEO: Create informative & share-
  worthy content!
Q & A / Contact Me!:
http://ilink.me/JR

                       QR Code




                         iFlyMobi.com
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iFlyMobi.com
THANK YOU!

• Have a great evening!

• Visit us at the interlinkONE &
  Grow Socially Booth tomorrow!
Learn More

• http://interlinkONE.com

• http://GrowSocially.com
Thank you for attending:

The Three-Legged Stool
Social Media, SEO,
and Your Website

Please remember to fill out
your session evaluation!

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The Three Legged Stool: Social Media, SEO, and Your Website

  • 1. The Three-Legged Stool Social Media, SEO, and Your Website John Foley, Jr. CEO, interlinkONE and Grow Socially
  • 2. Intro: John Foley, Jr. I love Mar(H)keting • Grow S ocially, Inc. – S upport ! S ervices – Online Marketing/S ocial Media – Plan, Manage, Execute and Measure • interlinkONE – S oftware (S aaS ) – Enterprise Marketing Management S oftware – Plan, build, manage, execute and measure all marketing activities
  • 3. Keep Your Phone On! • Feel free to Tweet, Post, Update, Email, take notes, photos, and more! @JohnFoleyJr #Dscoop7
  • 4. The Book  Strategies, Plans, Case Studies Campaign Ideas, and More.  A guide to help you grow your business! NewPathToProfit.com
  • 5. Presentation Overview • The Evolving World of Marketing • Using Social Media to Get Results • Your Website: From a Static Brochure to a Sales Tool • SEO: Getting Found to Make Sales
  • 6. THE EVOLVING WORLD OF MARKETING
  • 7. Marketing Used to Be Easier!
  • 8. Inbound Marketing Has Changed the Game Websites, SEO, Social Media!
  • 9. What is inbound Marketing? Inbound marketing is a marketing strategy that focuses on attracting prospective customers by offering useful information http://en.wikipedia.org/wiki/Inbound_marketing
  • 10. Content Marketing: Part of Inbound Marketing Source: http://mashable.com/2011/10/30/inbound-outbound-marketing/
  • 12. Get Noticed Optimize / Social Friendly eNewsletter Sign-Ups White Papers Offers Emails Polls Blogs Landing Pages Inquiries Engage and Nurture Qualified and Budgeted Start with Engage and Action – Publish – Engage – Converse – Share MKTG Plan Buyers Nurture Stories, Information, Social Media posts Product? Blogging Analytics Service? Content Mgmt SEO Asset? $ Q u e s t io n s o r Copyright © 2010 Grow Socially, Inc. All Rights Reserved. 2012 C o mme nts ? P h o n e 1.800.948.0113 E m a i l Support@GrowSocially.com
  • 13. Why Should YOU Use Inbound Tactics?  It works!  Drive Inquiries  Reach More Customers & Prospects  Sell more things
  • 15. Results: 1000’s of inquiries
  • 16. Results: 1000’s of inquiries
  • 17.
  • 18. USING SOCIAL MEDIA TO GET RESULTS
  • 19. Social Media Statistics 850 Million Users on Facebook  250 Million Tweets Sent Per Day NOTE: As of December 2011
  • 20. Social Media Statistics (cont.) 60+ Hours of Video Uploaded to YouTube every minute (#2 search engine)  90 million users on Google+ in 6 months
  • 21. Can Those Tools Actually Help Service Providers? Let’s look at Some Examples!
  • 22. H & H Graphics Group • Lancaster, PA • Provides mailing, fulfillment, print… and multi-channel marketing services!
  • 24. Videos That Tell Their Story
  • 25. CustomXM • Little Rock, Arkansas • Paul Strack - @Pstrack
  • 30. Best Practices for Twitter • Actively participate & engage • Share a variety of information! • Be a thought leader, be yourself, show the human side of your business • Review efforts & measure results
  • 31. Sorrento Mesa • San Diego, CA • Small Company • Lots of Success • Active in Social Media - Personal & Professional
  • 32. Facebook • Consistent Postings • Variety of Content Shared
  • 33. LinkedIn Profile Tips • Customize Your Website Links • Add Your Twitter Account • Personalize Your Public Profile URL • Add Skills (beta) • Groups and Associations • Honors and Awards
  • 34. LinkedIn Best Practices • Research Companies You Want as Clients • Research Prospects by Title and Location • Learn About Your Prospect Before You Meet • Ask for Introductions From Your Network • Integrate CRM to Stay Current
  • 35. Printing Center USA • Primarily an online printer • Located in Montana • Quite active on social media
  • 37. Variety of Content in Tweets
  • 39. Printing Center USA • Primarily an online printer • Located in Montana • Quite active on social media
  • 40. Email & Social Integrated
  • 41. Steps to Online Marketing (Includes Social) Success • Create a Strategy (PLAN) Remember • EXECUTE Execution TRUMPS Strategy • Measure
  • 42. Get Noticed Optimize / Social Friendly eNewsletter Sign-Ups White Papers Offers Emails Polls Blogs Landing Pages Inquiries Engage and Nurture Qualified and Budgeted Start with Engage and Integrated Multi-Channel Marketing MKTG Plan Buyers Nurture Action – Publish – Engage – Converse – Share Product? Social Media Blogging Analytics Service? Content Mgmt SEO Asset? $ Q u e s t io n s o r Copyright © 2010 Grow Socially, Inc. All Rights Reserved. 2012 C o mme nts ? P h o n e 1.800.948.0113 E m a i l Support@GrowSocially.com
  • 43. Strategy before Tactics!  Step 1: Describe the Business  Step 2: Business Goal  Step 3: Where Is the Audience Cyclically?  Step 4: How Does the Audience Use Social Media?  Step 5: The One Thing  Step 6: How Will You Humanize the Brand  Step 7: Content Resource and Distribution Strategy  Step 8: How Will You Measure Success?
  • 44. Align Tactics with Goals Tactic Goal Key Steps Facebook Fan page Increase awareness Post once a day; of services, generate Custom Tab for demo leads registration Twitter company page Become a thought Post multiple times leader, provide daily; share support marketing-related news; active listening YouTube Profile Humanize brand; Film weekly video of create demand employee(s); create screencasts of customer successes Pinterest? Drive website traffic! Create boards to highlight portfolio work
  • 45. Be Committed • Social Media often requires daily attention • Prioritize: RELEVANT Content creation, listening, & engaging! • Measure& Adjust
  • 46. YOUR WEBSITE: FROM A STATIC BROCHURE TO A SALES TOOL
  • 47. How A Fellow Dscoop Member Did It…. • Rescigno’s Marketing
  • 48. The Problem • Wrong human resources to deliver • Lack of Marketing plan • Brand and message wrong • Tactical approach in social • Non engaging or interactive website • Bought an HP Indigo (and had never really sold 1-to-1 before)
  • 49. Rescigno’s Mailing Solutions • No consistent branding • Cluttered homepage • No blog • No consistent flow • Hard to navigate • Minimal functionality
  • 50. Rescigno’s Mailing Solutions LinkedIn Facebook Twitter YouTube
  • 51. The Solution  Rewrite of business plan  Financials – pricing, all resource requirements  Marketing plan  Sales Plan  SWOT • - New Brand and Message • - Extreme Makeover based on plan • - Walk the Talk • - Oh yeah! They still service and sell print and mail!
  • 52. Website Change • Professional • Showcases Value • Promotes New Services • Social Friendly • Blog & YouTube Integration • User Friendly • Easy Navigation • Form Integration
  • 53. Social Networking Change LinkedIn Facebook Twitter YouTube
  • 54. The Results “Compared to last year at this same time, we are up 16% in sales. That 16% increase in YTD activity is now allowing us to begin to think about doing more than simply surviving.” Ron Rescigno President Rescigno’s Marketing
  • 55. How Can You Improve Your Website • Let’s look at a few practical items that you can review to identify beneficial changes.
  • 56. Step 1: Your Target Audience • What benefits them? – It’s not your equipment. – It’s the solutions & value that your people and equipment provide – Make changes to pictures, front-facing content, benefit listings.
  • 58. Step 2: The Change Process • What is the Process for Making Changes & Adding Content? • Do you always need IT (in-house or outsourced) involvement? • If so, consider making a change – CMS, different host provider.
  • 59. Step 3: Lead Generation • How many leads does your website today? • If it’s not enough, embed more lead- generation forms! • Add calls-to-action to all pages!
  • 61. Step 4: Mobile Optimized • Do visitors have to tap, zoom, scroll? • Is there Flash? • How long is loading time? • Build a mobile website today!
  • 62. SEO: GETTING FOUND TO MAKE SALES
  • 63. By the Numbers: Google • 34,000 searches per second • 2 million per minute • 121 million per hour • 3 billion per day • 88 billion per month Source: http://searchengineland.com
  • 64. SEO Best Practices • Keyword Usage • Content Rules! • Inbound Links • Mobile
  • 65. Keyword Usage • Build a well-researched list of keywords • Incorporate in your content: – Page Titles (H1, H2 tags) – Website copy – Meta description – Image Names (Alt tags) • Use throughout all content distribution
  • 66. Content Rules! • Google rewards fresh content --- update your website regularly! • Create & provide content that informs, helps, and interests your audience! • Best way to do this: start blogging.
  • 67. Inbound Links • You want: inbound links from high- authority sites (trusted, popular, PR, etc.) with relevant content. • How do you get them? – Create share-worthy & timely content! – Ask! Link-exchange – Increase PR strategy and efforts
  • 68. Mobile • Smartphone ownership and mobile web viewing continues to rise! • Google is rewarding sites that have mobile websites in its AdWords program
  • 69. Items to Avoid • Buying Links • Over-using/forcing keywords – content should sound natural • Adding so much content that your page load-times suffer.
  • 70. Don’t Forget! • Getting found is only half the battle…. … Optimize your landing pages and product/services pages to drive people down the sales funnel!
  • 72. The Three-Legged Stool and YOU • Online and Inbound Marketing can dramatically effect business results. • It may involve changing sales processes to respond to leads more quickly.
  • 73. Key Takeaways • Social Media: Strategize, Plan, and Align Tactics with Goals • Website: Interactive and Engaging to Drive Leads • SEO: Create informative & share- worthy content!
  • 74. Q & A / Contact Me!: http://ilink.me/JR QR Code iFlyMobi.com
  • 76. THANK YOU! • Have a great evening! • Visit us at the interlinkONE & Grow Socially Booth tomorrow!
  • 78. Thank you for attending: The Three-Legged Stool Social Media, SEO, and Your Website Please remember to fill out your session evaluation!

Editor's Notes

  1. S
  2. Here is a screenshot of their website.. Notice, they don’t feature pictures of their machines or their equipment.. They focus on value and benefits for their customers! - Smart marketing - Sales Growth - Target marketing - Making mailing and fulfillment EASY!
  3. Gain actionable guidance on how to grow your business by improving social media, search engine optimization and website efforts.