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Interaction 2013 - Conference - Wendy Jordan - How GHA achieved social change

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Interaction 2013 - Conference - Wendy Jordan - How GHA achieved social change

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How Glasgow Housing Association achieved social change through their Intranet, 'Holmes'.

How Glasgow Housing Association achieved social change through their Intranet, 'Holmes'.

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  • 1. Wendy Jordan Group Communications/Intranet Manager Wendy.Jordan@wheatley-group.com Everybody’s talking with me How GHA achieved social change Date: 25/11/13
  • 2. Holmes launched on 19 July 2012 following 18 months of preparation and staff consultation. •Built on interact software •Launched with core pages •Launched with help from Intranet Army •Immediately embraced, no hitches, •Holmes has grown steadily since then (88%) Holmes’ history in a nutshell 3
  • 3. We’ll talk if you listen We’ll listen if you talk
  • 4. Since launch we’ve encouraged engagement
  • 5. Housing Officers share best practice
  • 6. Welfare reform case studies collected for Govt.
  • 7. Chief Exec publicly congratulates teams
  • 8. Call centre staff soothe fears of new colleagues
  • 9. Environmental teams swap healthy recipes
  • 10. Equality and Diversity (Happy Revolution Day (Mozambique))
  • 11. Holmes gives everyone a voice
  • 12. Even cats!