Planning a successful launch begin well before launch day itself and includes many things other than what to do on launch day
There are some things to do that, if done properly and at the right time can boost your intranets chances of a positive impact
Using the handout that has 12 possible activities listed ask participants to tick those that they would do, or have done. Then prioritise those that they have ticked. ‘1’ for the most important actvity, ‘2’ for second etc.Allow 5 mins to complete.Discuss resultsAlso discuss what is missing – there is one huge omission – that is Governance
Display “answers”1 – Sponsor is key2 – Why is the intranet there? How will success be measured3 – Don’t even mention the intranet – see what tasks they do and what info they need and how they access it4 – Now you can talk intranets.5 – What content is to be in intranet. Why? Is it for purpose?6 – This can happen as early as step 4 but take all opportunities to promote new intranet7 – As we did early – an intranet for the users, designed in part by the users8 – Again, this is already happening. 9 – Run it by a representative group10 – A good engagement activity11 – You would decorate a room before you knew what you were going to use it for12 – How will the intranet look for launcg – its Version 1. What to come in 3, 6 , 12 months. Versions 2, 3, 4 But…. There is one key thing that’s been ‘overlooked’?
What wasn’t on the list?Governance.Key to success of any intranet.
What and why of governance.
Launching an intranet
Launch – Best Practice Tips Steve Osborne Intranet Consultant Twitter @SteveInteract
1 Get an Intranet Sponsor2 Define SMART objectives for the intranet3 Observe end users4 Determine user expectations5 Compile content inventory6 Promote intranet, before and after launch7 Involve users in planning8 Engage users9 Test the structure10 Name or brand the intranet11 Focus on look and feel12 Have a Roadmap
Governance is …Governance is about having a process to make decisions.As each organisation needs to build unique governance to coverobjectives and match the culture, it’s not possible to work from atemplate.