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Interaction 2013 - Customer Workshop - Wendy Jordan - 'Holmes' Intranet

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Glasgow Housing Association’s intranet, ‘Holmes’, has matured dramatically, from an unheralded victory in their first year in Interact’s Best Intranet 2012, to IOIC’s Best Online Employee Site 2013 …

Glasgow Housing Association’s intranet, ‘Holmes’, has matured dramatically, from an unheralded victory in their first year in Interact’s Best Intranet 2012, to IOIC’s Best Online Employee Site 2013 award and culminating in their victory in the Ragan Awards for Best Value to Employees.

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  • Following the success of Holmes I have sworn to share my experience wherever possible because it was the steepest learning curve. The greatest help I had at all points was from Interact, the best direction I’ve had is from my colleagues, the best ideas I get from you. So please, don’t keep your successes quiet – we should share, help and support each other because it can be lonely in intranet manager land. Interaction is our chance to see, learn and share. So please grab me at any point, put a coffee (or a gin) in my hand and we can talk intranets – that’s what this is all about.

Transcript

  • 1. Wendy Jordan Group Communications/Intranet Manager Wendy.Jordan@wheatley-group.com Interaction to Intranet revolution Holmes: The Wheatley Group intranet Date: 24/09/13
  • 2. Holmes launched on 19 July 2012 following 18 months of preparation and staff consultation. •Interaction 2011 – I’m sold! •Learned a lot about building an intranet •FIGHT FIGHT FIGHT (This is Sparta!) •Signed up, trained etc •WORK WORK WORK (I have no life) •Launched with core pages •Immediately embraced, no hitches •Holmes has grown steadily since then (88%) •Holmes is the voice of everyone in the Wheatley Group (find out how tomorrow) Oh my god, I have a career: or How I became an Intranet Manager 3
  • 3. Holmes goes home: Interaction 2012 15 Asked to speak at Interaction! Got to meet lots of intranet managers and see into the closed world of intranets Shared (stole) lots of ideas! Won lots of awards (over the year) •Best overall intranet •Best intranet design and Best homepage (thanks!) Awards give me the confidence to fight for what I know is right and give Holmes credibility.
  • 4. Share and Share Alike