Online Public Participation
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Slides from panel discussion at NCDD 2010 Austin on Online Engagement (with Tim Bonnemann, Gary Chapman, Phil Tate).

Slides from panel discussion at NCDD 2010 Austin on Online Engagement (with Tim Bonnemann, Gary Chapman, Phil Tate).

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Online Public Participation Presentation Transcript

  • 1. Online Public Participation Tim Bonnemann Founder and CEO Intellitics, Inc.
  • 2. Key Take-Aways • Technology and the internet provide a lot of opportunity for broadening and deepening civic engagement, specifically public participation • You can do this! • Please do this (and let us know how it went)
  • 3. Does Online Make Sense? Opportunities Challenges • Bridge limitations of • Digital divide time and space • No replacement for • Ability to scale face-to-face • Participants as • Uncivil behavior resources • Very resource- • Cost savings intensive and expensive
  • 4. Project Examples • Public information and community building on Facebook • Community asset mapping with Google Maps and Drupal • Participatory budgeting with IdeaScale • Civic contest (crowdsourcing) around redistricting in Ohio using ArcGIS
  • 5. Public Information & Community Building Type Social Media Year 2009 — current Context Urban planning in Portland, OR Goals Inform, community building Technology Facebook http://www.facebook.com/pdxplan
  • 6. Community Asset Mapping Type Collaborative mapping Year 2009 Context Development of after-school program Goals Assess, Discover, Inform Technology Google Maps, Drupal http://biloxiyouthassets.org
  • 7. Participatory Budgeting Type Crowdstorming Year 2010 Context Seattle city budget 2011/2012 Goals Consult Technology IdeaScale http://seattlecitycouncil.ideascale.com
  • 8. Civic Contests & Crowdsourcing Type Civic contest, mapping, crowdsourcing Year 2009 Context Redistricting in the state of Ohio Goals Capacity building, awareness, consult Technology ArcGIS http://www.sos.state.oh.us/sos/redistricting.aspx
  • 9. The Tool Landscape • There are hundreds of tools (generic, specialized, custom) • Often multi-purpose, broadly applicable. Not always easy to clearly match tools to processes or desired outcomes • Online participation and the tools involved often require a broad skill set (technology, social media, community management, online facilitation, editing etc.)
  • 10. Some Web-Specific Considerations • Accessibility • Moderation • Data security • Archiving • Identity • Legal • Privacy & • Mobile publicness • Tool support • Intellectual property
  • 11. Design Principles & Success Factors • Know your objectives, audience, resources • Apply good process (e.g. IAP2 framework) • Find the right combination of people, process and tools • Be transparent about commitments, set realistic expectations • Consider web-specific issues (e.g. privacy, security, identity)
  • 12. Resources • Intellitics Blog http://www.intellitics.com/blog • ParticipateDB http://participatedb.com • NCDD 2010 Resource Guide on Public Engagement http://www.ncdd.org/files/NCDD2010_Resource_Guide.pdf • Promising Practices in Online Engagement http://www.publicagenda.org/pages/promising-practices-in-online- engagement • Social Media Club http://socialmediaclub.org
  • 13. Thank You! http://www.intellitics.com Follow @intellitics on Twitter…
  • 14. Some Rights Reserved Except where noted, the contents of this presentation are licensed to the public under the Creative Commons Attribution- Noncommercial-Share Alike 3.0 United States License. The terms of this license are available at http://creativecommons.org/licenses/ by-nc-sa/3.0/us/ v1.0 2010/11/05