Online Public Participation

Online Public Participation Tim Bonnemann Founder and CEO Intellitics, Inc.

Key Take-Aways • Technology and the internet provide a lot of opportunity for broadening and deepening civic engagement, speciﬁcally public participation • You can do this! • Please do this (and let us know how it went)

Does Online Make Sense? Opportunities Challenges • Bridge limitations of • Digital divide time and space • No replacement for • Ability to scale face-to-face • Participants as • Uncivil behavior resources • Very resource- • Cost savings intensive and expensive

Project Examples • Public information and community building on Facebook • Community asset mapping with Google Maps and Drupal • Participatory budgeting with IdeaScale • Civic contest (crowdsourcing) around redistricting in Ohio using ArcGIS

Public Information & Community Building Type Social Media Year 2009 — current Context Urban planning in Portland, OR Goals Inform, community building Technology Facebook http://www.facebook.com/pdxplan

Community Asset Mapping Type Collaborative mapping Year 2009 Context Development of after-school program Goals Assess, Discover, Inform Technology Google Maps, Drupal http://biloxiyouthassets.org

Participatory Budgeting Type Crowdstorming Year 2010 Context Seattle city budget 2011/2012 Goals Consult Technology IdeaScale http://seattlecitycouncil.ideascale.com

Civic Contests & Crowdsourcing Type Civic contest, mapping, crowdsourcing Year 2009 Context Redistricting in the state of Ohio Goals Capacity building, awareness, consult Technology ArcGIS http://www.sos.state.oh.us/sos/redistricting.aspx

The Tool Landscape • There are hundreds of tools (generic, specialized, custom) • Often multi-purpose, broadly applicable. Not always easy to clearly match tools to processes or desired outcomes • Online participation and the tools involved often require a broad skill set (technology, social media, community management, online facilitation, editing etc.)

Some Web-Speciﬁc Considerations • Accessibility • Moderation • Data security • Archiving • Identity • Legal • Privacy & • Mobile publicness • Tool support • Intellectual property

Design Principles & Success Factors • Know your objectives, audience, resources • Apply good process (e.g. IAP2 framework) • Find the right combination of people, process and tools • Be transparent about commitments, set realistic expectations • Consider web-speciﬁc issues (e.g. privacy, security, identity)

Resources • Intellitics Blog http://www.intellitics.com/blog • ParticipateDB http://participatedb.com • NCDD 2010 Resource Guide on Public Engagement http://www.ncdd.org/ﬁles/NCDD2010_Resource_Guide.pdf • Promising Practices in Online Engagement http://www.publicagenda.org/pages/promising-practices-in-online- engagement • Social Media Club http://socialmediaclub.org

Thank You! http://www.intellitics.com Follow @intellitics on Twitter…

Some Rights Reserved Except where noted, the contents of this presentation are licensed to the public under the Creative Commons Attribution- Noncommercial-Share Alike 3.0 United States License. The terms of this license are available at http://creativecommons.org/licenses/ by-nc-sa/3.0/us/ v1.0 2010/11/05

Online Public Participation

by Intellitics, Inc. on Nov 07, 2010

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Online Public Participation — Presentation Transcript