Digital Engagement Across the PB Lifecycle

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From the "Tech Tools for PB" panel at the 2nd International Conference on Participatory Budgeting in the US and Canada.

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Digital Engagement Across the PB Lifecycle

  1. 1. Digital EngagementAcross the PB Lifecycle2nd Intl. Conference on Participatory Budgetingin the US and CanadaMay 5, 2013Tim BonnemannThis work is licensed under a Creative CommonsAttribution-ShareAlike 3.0 Unported License.
  2. 2. Digital Engagement The use of information and communicationstechnologies to support, enhance or extendpublic participation and civic engagementprocesses.
  3. 3. 1.The PB Cycle
  4. 4. PB Chicago:TimelineSource: http://www.pbchicago.org/timeline.html
  5. 5. PB Chicago: 5 Main StepsSource: http://www.pbchicago.org/about-participatory-budgeting.html
  6. 6. PB Chicago: 5 Main StepsSource: http://www.pbchicago.org/about-participatory-budgeting.htmlIdeationRefinementPresentationDecisionTracking0. Project InitiationPreparation
  7. 7. PB Chicago: 5 Main StepsSource: http://www.pbchicago.org/about-participatory-budgeting.htmlIdeationRefinementPresentationDecisionTracking0. Project InitiationPreparationDigitalEngagement!
  8. 8. 2.Digital EngagementPlanning Process
  9. 9. Simplified Flow• Define objectives• Analyze environment (internal & external)• Explore & select technology options• Design engagement plan• Implement• Iterate
  10. 10. Simplified Flow• Define objectives• Analyze environment (internal & external)• Explore & select technology options• Design engagement plan• Implement• IterateStart here!
  11. 11. Simplified Flow• Define objectives• Analyze environment (internal & external)• Explore & select technology options• Design engagement plan• Implement• IterateDon’t start here!Start here!
  12. 12. Digital Engagement Framework by inspiredbycoffee.comSource: http://www.digitalengagementframework.com/framework.htmlDigital Engagement Framework
  13. 13. 3.Key Players and Goals(Tasks/Objectives)
  14. 14. Key Players1. PB Organizers2. Steering committee3. Participants4. Delegates5. Government
  15. 15. Project InitiationKey player Task/activityOrganizers Internal collaborationOrganizersOutreach (recruit steeringcommittee)Steering Committee Briefing/education (PB intro)Steering CommitteeInternal collaborationOrganizers Documentation (rules)OrganizersPress/PR
  16. 16. AssembliesKey player Task/activityOrganizers Outreach (recruit participants)Participants Briefing/education (PB intro,rules)ParticipantsBrainstorming/deliberationOrganizers Documentation (ideas)OrganizersPress/PR
  17. 17. Delegate MeetingsKey player Task/activityDelegates Interface with government/expertsDelegatesInternal collaborationOrganizers Documentation (draft proposals)OrganizersPress/PR
  18. 18. Project ExposKey player Task/activityOrganizers Outreach (recruit participants)Participants Review draft proposalsParticipantsProvide feedbackDelegates Answer feedbackDelegatesInternal collaborationOrganizers Documentation (final proposals)OrganizersPress/PR
  19. 19. CommunityVoteKey player Task/activityOrganizers Outreach (recruit participants)Participants VoteOrganizers Documentation (voting results)OrganizersPress/PR
  20. 20. ImplementationKey player Task/activityGovernment ImplementationOrganizers Documentation (progressreport)Participants MonitoringOrganizers Press/PR
  21. 21. Other Players• Volunteers• Media• Non-participating public• Researchers/observers• Miscellaneous
  22. 22. Questions to Consider• What are the staffing needs to run theengagement well?• How can technology support participants intaking on roles beyond simply providinginput (e.g. outreach, peer-to-peer tutoring)?• How might technology support capacitybuilding and bridging digital divides?• How will you measure success?
  23. 23. 4.Tool Categories
  24. 24. Press/PR• Website• Email• Email newsletter• Social media• SMS
  25. 25. Outreach• Email newsletter• Social media• Media partners• Phone banking• Robocalls• SMS• Mobile kiosks• Apps
  26. 26. Input Gathering• Website(comment form)• Email• Specializedapplications(ideation, groupbrainstorming,deliberation)• Social media• Phone/voicemail• SMS
  27. 27. Collaboration• Groupware• Wiki• Email
  28. 28. Voting• Online surveys• E-voting
  29. 29. Thanks!Questions?@planspark #pbconftim@intellitics.com

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