White Paper: Customer Experience And Web Self Service For The Insurance Indus...
Budget Truck Rental [infographic]
1. IntelliResponse Success Story:
Budget Truck Rental
Budget Truck Rental, a leader in the U.S. consumer and commercial
markets, uses IntelliResponse as a web self-service tool to provide
instant answers to customer questions.
ROI
28%
reduction in
telephone
achieved inquiries
within 2 months
24
HOUR
Cost savings and
SERVICE
online revenue gains of
$875,000
in the first 7 months of operation
35% Increase in online bookings
Instantly handles
98.5%
of all online questions
74% reduction in email
SPONSORED BY:
volume
www.IntelliResponse.com