Oh those pesky UI problems! Sadly, only a few are easily answerable. This talk does that and then frames two important underlying beliefs that impact how developers and designers can get the most of of UX by teasing apart UX and UI (they are *so* not the same thing!) and by broadening the perspective on what makes great products (not just great code.)
Clipping is a handy way to collect important slides you want to go back to later.