SlideShare a Scribd company logo
1 of 12
Download to read offline
Empowering People
Through Coaching
Communication

Jacky Chua
Business Communication Coach
Learning Points

Understand the benefits of using coaching
communication.
Identify the pre-requisites of becoming a coaching
leader.
Acquire coaching strategies to empower your
people.
The Origin of Coaching
Empowering People Through Coaching Communication
Empowering People Through Coaching Communication
What Is Coaching?

Directive

Non-directive

Telling

Listening

Training

Questioning

Teaching

Challenging

Instructing

Exploring
What Is Coaching?

Directive

Low Skill
High Will
Low Will

Non-directive

High Skill

Train /
Guide
Direct /
Redeploy

Coach /
Delegate
Motivate /
Excite
Empowering People Through Coaching Communication
Empowering People Through Coaching Communication
Empowering People Through Coaching Communication
Tough
Battler

Logical
Thinker

Friendly
Helper
Connect With Me
www.facebook.com/JackyChua.Coach

More Related Content

What's hot

Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...
Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...
Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...Jorge Covacs
 
Coaching – Make You And Others Grow
Coaching – Make You And Others GrowCoaching – Make You And Others Grow
Coaching – Make You And Others GrowDChathura
 
Coaching with the GROW Model
Coaching with the GROW ModelCoaching with the GROW Model
Coaching with the GROW ModelWill Armstrong
 
Wooden on leadership : How to create. winning organization
Wooden on leadership : How to create. winning organization Wooden on leadership : How to create. winning organization
Wooden on leadership : How to create. winning organization fahim58
 
5 myths about coaching
5 myths about coaching5 myths about coaching
5 myths about coachingBimal Rath
 
My Non-Status Quo, Bubble Bursting, Resume
My Non-Status Quo, Bubble Bursting, ResumeMy Non-Status Quo, Bubble Bursting, Resume
My Non-Status Quo, Bubble Bursting, ResumeLearning Rebels LLC
 
Effective Questions in the GROW coaching model
Effective Questions in the GROW coaching modelEffective Questions in the GROW coaching model
Effective Questions in the GROW coaching modelMaking Business Matter Ltd
 
The leadership behaviours of a coaching style
The leadership behaviours of a coaching styleThe leadership behaviours of a coaching style
The leadership behaviours of a coaching styleIntegrity Coaching LTD
 
Tao of coaching grow model coaching
Tao of coaching   grow model coachingTao of coaching   grow model coaching
Tao of coaching grow model coachingRishabh Chauhan
 
Motivating yourself to peak performance
Motivating yourself to peak performanceMotivating yourself to peak performance
Motivating yourself to peak performanceLouis Ekome
 

What's hot (20)

Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...
Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...
Leader as a Coach: Impact on Employee’s Commitment- Lean & Six Sigma World Co...
 
Coaching Leadership
Coaching LeadershipCoaching Leadership
Coaching Leadership
 
Practice of coaching change
Practice of coaching changePractice of coaching change
Practice of coaching change
 
Coaching – Make You And Others Grow
Coaching – Make You And Others GrowCoaching – Make You And Others Grow
Coaching – Make You And Others Grow
 
Coaching with the GROW Model
Coaching with the GROW ModelCoaching with the GROW Model
Coaching with the GROW Model
 
Coaching Slides
Coaching SlidesCoaching Slides
Coaching Slides
 
Wooden on leadership : How to create. winning organization
Wooden on leadership : How to create. winning organization Wooden on leadership : How to create. winning organization
Wooden on leadership : How to create. winning organization
 
Leader as a coach
Leader as a coachLeader as a coach
Leader as a coach
 
G.R.O.W
G.R.O.WG.R.O.W
G.R.O.W
 
5 myths about coaching
5 myths about coaching5 myths about coaching
5 myths about coaching
 
Presentation March 22
Presentation March 22Presentation March 22
Presentation March 22
 
My Non-Status Quo, Bubble Bursting, Resume
My Non-Status Quo, Bubble Bursting, ResumeMy Non-Status Quo, Bubble Bursting, Resume
My Non-Status Quo, Bubble Bursting, Resume
 
Effective Questions in the GROW coaching model
Effective Questions in the GROW coaching modelEffective Questions in the GROW coaching model
Effective Questions in the GROW coaching model
 
GROW model
GROW modelGROW model
GROW model
 
Managing Change with The Transition Model
Managing Change with The Transition ModelManaging Change with The Transition Model
Managing Change with The Transition Model
 
Be like mentor
Be like mentorBe like mentor
Be like mentor
 
The leadership behaviours of a coaching style
The leadership behaviours of a coaching styleThe leadership behaviours of a coaching style
The leadership behaviours of a coaching style
 
Tao of coaching grow model coaching
Tao of coaching   grow model coachingTao of coaching   grow model coaching
Tao of coaching grow model coaching
 
Motivating yourself to peak performance
Motivating yourself to peak performanceMotivating yourself to peak performance
Motivating yourself to peak performance
 
Self development
Self developmentSelf development
Self development
 

Viewers also liked

Managing chg gsw
Managing chg gswManaging chg gsw
Managing chg gswwoznite65
 
Coach To Retain
Coach To RetainCoach To Retain
Coach To RetainJacky Chua
 
AIESEC Chile TM Empowering people to drive performance
AIESEC Chile TM Empowering people to drive performanceAIESEC Chile TM Empowering people to drive performance
AIESEC Chile TM Empowering people to drive performanceRoxana Berche
 
Delegation.ppt
Delegation.pptDelegation.ppt
Delegation.pptEVEN15
 
Inter team conflict management - team work group OD interventions - Organiza...
Inter team conflict management - team work group OD interventions -  Organiza...Inter team conflict management - team work group OD interventions -  Organiza...
Inter team conflict management - team work group OD interventions - Organiza...manumelwin
 
Conflict Management
Conflict ManagementConflict Management
Conflict Managementkktv
 
Effectively managing conflict in the workplace ver 2
Effectively managing conflict in the workplace ver 2Effectively managing conflict in the workplace ver 2
Effectively managing conflict in the workplace ver 2Laurence Yap M.A. (UM) CHRM
 
Managing Resistance to Change
Managing Resistance to ChangeManaging Resistance to Change
Managing Resistance to ChangeJason Little
 
Team Building PowerPoint PPT Content Modern Sample
Team Building PowerPoint PPT Content Modern SampleTeam Building PowerPoint PPT Content Modern Sample
Team Building PowerPoint PPT Content Modern SampleAndrew Schwartz
 
training & development ppt
training & development ppttraining & development ppt
training & development pptMonishaangel
 

Viewers also liked (12)

Managing chg gsw
Managing chg gswManaging chg gsw
Managing chg gsw
 
Coach To Retain
Coach To RetainCoach To Retain
Coach To Retain
 
AIESEC Chile TM Empowering people to drive performance
AIESEC Chile TM Empowering people to drive performanceAIESEC Chile TM Empowering people to drive performance
AIESEC Chile TM Empowering people to drive performance
 
Delegation.ppt
Delegation.pptDelegation.ppt
Delegation.ppt
 
PUD
PUDPUD
PUD
 
Inter team conflict management - team work group OD interventions - Organiza...
Inter team conflict management - team work group OD interventions -  Organiza...Inter team conflict management - team work group OD interventions -  Organiza...
Inter team conflict management - team work group OD interventions - Organiza...
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
Effectively managing conflict in the workplace ver 2
Effectively managing conflict in the workplace ver 2Effectively managing conflict in the workplace ver 2
Effectively managing conflict in the workplace ver 2
 
Managing Resistance to Change
Managing Resistance to ChangeManaging Resistance to Change
Managing Resistance to Change
 
Team Building & Team Work
Team Building & Team WorkTeam Building & Team Work
Team Building & Team Work
 
Team Building PowerPoint PPT Content Modern Sample
Team Building PowerPoint PPT Content Modern SampleTeam Building PowerPoint PPT Content Modern Sample
Team Building PowerPoint PPT Content Modern Sample
 
training & development ppt
training & development ppttraining & development ppt
training & development ppt
 

More from Jacky Chua

Aim for the Stars and Skyrocket Your Sales
Aim for the Stars and Skyrocket Your SalesAim for the Stars and Skyrocket Your Sales
Aim for the Stars and Skyrocket Your SalesJacky Chua
 
Amplify Your Sales, Multiply Your Referability
Amplify Your Sales, Multiply Your ReferabilityAmplify Your Sales, Multiply Your Referability
Amplify Your Sales, Multiply Your ReferabilityJacky Chua
 
Effective Communication to Winning Negotiations
Effective Communication to Winning NegotiationsEffective Communication to Winning Negotiations
Effective Communication to Winning NegotiationsJacky Chua
 
How to Excel In Your Career During Tough Times
How to Excel In Your Career During Tough TimesHow to Excel In Your Career During Tough Times
How to Excel In Your Career During Tough TimesJacky Chua
 
Skyrocket your sales revenue
Skyrocket your sales revenueSkyrocket your sales revenue
Skyrocket your sales revenueJacky Chua
 
Unlock the recruitment code
Unlock the recruitment codeUnlock the recruitment code
Unlock the recruitment codeJacky Chua
 

More from Jacky Chua (6)

Aim for the Stars and Skyrocket Your Sales
Aim for the Stars and Skyrocket Your SalesAim for the Stars and Skyrocket Your Sales
Aim for the Stars and Skyrocket Your Sales
 
Amplify Your Sales, Multiply Your Referability
Amplify Your Sales, Multiply Your ReferabilityAmplify Your Sales, Multiply Your Referability
Amplify Your Sales, Multiply Your Referability
 
Effective Communication to Winning Negotiations
Effective Communication to Winning NegotiationsEffective Communication to Winning Negotiations
Effective Communication to Winning Negotiations
 
How to Excel In Your Career During Tough Times
How to Excel In Your Career During Tough TimesHow to Excel In Your Career During Tough Times
How to Excel In Your Career During Tough Times
 
Skyrocket your sales revenue
Skyrocket your sales revenueSkyrocket your sales revenue
Skyrocket your sales revenue
 
Unlock the recruitment code
Unlock the recruitment codeUnlock the recruitment code
Unlock the recruitment code
 

Recently uploaded

Audhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdfAudhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdfaudhinafh1
 
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...Md Shaifullar Rabbi
 
Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................calvinjamesmappala
 
wealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptxwealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptxAnuragBhakuni4
 
SpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptxSpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptxAnuragBhakuni4
 
Blockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdfBlockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdfVISHNURAJSSNSCEAD
 
LinkedIn for Your Job Search March 2024
LinkedIn for Your Job Search  March 2024LinkedIn for Your Job Search  March 2024
LinkedIn for Your Job Search March 2024Bruce Bennett
 
10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdf10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdfEducationView
 
asdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffsasdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffsJulia Kaye
 
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...FaHaD .H. NooR
 
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, ConventionsChapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, ConventionsMd Shaifullar Rabbi
 
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJFASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJFJulia Kaye
 
127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP International127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP InternationalManu Mitra
 
How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?StrengthsTheatre
 
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptxSTORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptxsheenam bansal
 
Moaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects PortfolioMoaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects Portfoliomoaaz el-shayeb
 
Job Description For Medical Laboratory Assistant
Job Description For Medical Laboratory AssistantJob Description For Medical Laboratory Assistant
Job Description For Medical Laboratory AssistantMadihah Ismail
 
reStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdfreStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdfKen Fuller
 

Recently uploaded (18)

Audhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdfAudhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdf
 
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
 
Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................
 
wealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptxwealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptx
 
SpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptxSpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptx
 
Blockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdfBlockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdf
 
LinkedIn for Your Job Search March 2024
LinkedIn for Your Job Search  March 2024LinkedIn for Your Job Search  March 2024
LinkedIn for Your Job Search March 2024
 
10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdf10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdf
 
asdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffsasdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffs
 
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
 
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, ConventionsChapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
 
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJFASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
 
127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP International127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP International
 
How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?
 
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptxSTORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
 
Moaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects PortfolioMoaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects Portfolio
 
Job Description For Medical Laboratory Assistant
Job Description For Medical Laboratory AssistantJob Description For Medical Laboratory Assistant
Job Description For Medical Laboratory Assistant
 
reStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdfreStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdf
 

Empowering People Through Coaching Communication