Culture probes

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文化探針(Culture Probes)這方法的理論是藉由某些物品刺激參與者反思自己對於某些事物的看法、觀點,並以研究者所提供的某數種形式記錄下來。可以呈現資料的多樣性,以及讓研究者與參與者所始料未及的資料浮現。

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Culture probes

  1. 1. Culture Probes { Dorian Lai User Experience Research Lab | INSIGHT Center August 1, 2011
  2. 2. A European Union–funded research project looking at novel interaction techniques to increase the presence of the elderly in their local communities. Three community sites:  Majorstua, a district of Oslo  Bijlmer, a large planned community near Amsterdam  Peccioli, a small village outside Pisa.Background
  3. 3. The cultural probes were designed to provoke inspirational responses from elderly people in diverse communities.Purpose
  4. 4.  Understanding the local cultures was necessary so that our designs wouldn’t seem irrelevant or arrogant  We didn’t want the groups to constrain our designs unduly by focusing on needs or desires they already understood.  We wanted to lead a discussion with the groups toward unexpected ideas, but we didn’t want to dominate it.Why Use Culture Probes?
  5. 5.  Maps  Postcards  Cameras  BookletsProbe Packages
  6. 6. Example: Postcards
  7. 7. Example: Camera
  8. 8. We weren’t trying to reach an objective view of the elders’ needs through the probes, but instead a more impressionistic account of their beliefs and desires, their aesthetic preferences and cultural concerns. Role:  Doctors(X)  Servants(X)  Provocateurs(√)Inspiration, not Information
  9. 9. Sorting through the masses of maps, cards, and photographs that we received, strong and differentiated views of the three sites began to emerge. Some items acted as beacons for us Example:  A photograph of friends at an Italian café  A map of the Bijlmer with extensive notes about the “junkies and thieves” in the area  A joke about death from Oslo.The Returns
  10. 10.  In the Bijlmer, our ideas respond to the paradox of a strong community in a dangerous area: We have proposed building a network of computer displays with which the elderly could help inhabitants communicate their values and attitudes about the culture.  The group in Oslo is affluent, well educated, and enthusiastic: We are proposing that they lead a communitywide conversation about social issues, publishing questions from the library that are sent for public response to electronic systems in cafés, trams, or public spaces.From Probes to Designs
  11. 11. The probes didn’t directly lead to our designs. They were invaluable in making us aware of the detailed texture of the sites, allowing us to shape proposals to fit them.User-Centered Inspiration
  12. 12.  What we learned about the elders is only half the story, however. The other half is what the elders learned from the probes.  The probes helped establish a conversation with the groups.User-Centered Inspiration (cont)
  13. 13.  Gaver, W., Dunne, T., and Pacenti, E. Cultural Probes. Interactions. Vol VI, No. 1 January+February (1999), 21-29.Reference

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