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UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
UCLA Library Inquiry labs - Innovative Reference Models - CARL
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UCLA Library Inquiry labs - Innovative Reference Models - CARL

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Academic libraries are always changing in order to stay relevant with the unique and dynamic needs of users. Historically, reference was offered as a single service point within the library. However, …

Academic libraries are always changing in order to stay relevant with the unique and dynamic needs of users. Historically, reference was offered as a single service point within the library. However, as libraries continue to evolve, we have seen variations from this “traditional” model. Many libraries are considering offering no reference desk, reference service points at different locations on campus, or reference offered from librarian offices only, among other new models. The California Academic Reference Librarians Discussion Interest Group South (CARLDIG-S) has surveyed academic libraries in California to gauge the current state of “reference as place” and invited presenters to discuss different types of reference service models. Through this discussion session, participants will have the opportunity to learn the results of CARLDIG-S’s “Reference as Place” survey, hear from presenters about the current state of reference at their own institutions, and contribute their thoughts on varied reference models. Presenters will share their own experiences of transitioning between different models, starting new service points, and the benefits and disadvantages of each model to stimulate discussion among attendees.

The California Academic Reference Librarians Discussion Interest Group South (CARLDIG-S) will host a discussion session that will explore the variations on reference models currently being used by academic libraries in California. In recent years, the trend in reference services has been to move away from the traditional reference desk and implement alternative desk and service models. CARLDIG-S is currently surveying academic librarians across the state regarding their reference service points. As part of our discussion session we will disseminate the survey results to attendees and invite presenters that have started a new service point for reference and experienced the transition between models. In order to compare various reference models, speakers will be invited to represent differing models, including no reference desk, librarian office consultations, and service points at offsite locations. Presenters will facilitate discussions and hands-on activities to prompt attendees to think about how a particular model would apply to their libraries and what would be required to implement said model. Attendees will be encouraged during the session to share their own experiences with differing reference models and become informed of the current state of “reference as place” within academic libraries in California. Presenters will be finalized after our fall program in December 2013.

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  • 1. Leading The Way:! Innovative Reference Models Doug Worsham! Teaching & Learning Services Coordinator! @dmcwo
  • 2. The Idea! Inquiry Labs | UCLA Library Imagine spaces & services designed to equip undergraduate students with the research tools and strategies they need to succeed in the digital age.
  • 3. Redesigned Spaces & Services Inquiry Labs | UCLA Library
  • 4. Powell Library Reference Desk Fall 2012
  • 5. Powell Library Reference Desk Fall 2012 QuietStudy QuietStudy Public Workstations Public Workstations Printers Printers Research/Productivity Workstations Research/Productivity Workstations foot traffic
  • 6. Powell Reference Desk Fall 2012
  • 7. Writing Center & Reference Desk Fall 2012
  • 8. Writing Center in Powell Winter 2013
  • 9. Writing Center:! Secrets of Success?
  • 10. Writing Center: Secrets of Success Peer to peer learning! Space designed for conversation! Drop-in + scheduled consultations! Active marketing
  • 11. Information Literacy Training for Library Student Employees!
  • 12. InqSpace Inquiry Labs | UCLA Library Research Consultations Living RoomMaker Space Staff Collaboration Chat
  • 13. InqSpace Research Consultations Inquiry Labs | UCLA Library
  • 14. 175$ 123$ 85$ 313$ 343$ 0$ 50$ 100$ 150$ 200$ 250$ 300$ 350$ 400$ Fall$2012$ Winter$2013$ Spring$2013$ Fall$2013$ Winter$2014$ Research Consultations > 10 mins
  • 15. This is one of the best programs and opportunities to take advantage of that I have come across at UCLA.! ! The staff were incredibly knowledgable, helpful, and eager to share their experience and information…. they broke down the steps to find research and data, but the setup of the research consultation meant that I was actually doing the research myself, with their guidance, and genuinely have learned how to do this in the future.! ! I cannot recommend this program highly enough, and I hope it will be continued!
  • 16. Inquiry! Creativity! Community

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