Introduction to Integer.pl Group

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Introduction to Integer.pl Group

  1. 1. Introduction toInteger.pl Group
  2. 2. Agenda Integer.pl Capital Group Integer.pl – unaddressed mail InPost – postal services Other services  easyPack 24/7  InFlavo Friendly Shopping  InMobile  Mobile payments  PowerPost
  3. 3. Listening to customers’ needs and observing market trends Distribution of Postal services Financial and insurance MVNO operator unaddressed mail largest alternative postal services Services for Carrefour Mova market leader in operator in Poland Offer for businesses and and new service Freemdistribution for supermarket individuals launched in Autumn 2010 chains Distribution of UDM in Automated parcel Logistics services Ukraine terminals InFlavo logistics support to Group’s Services in over 300cities Sending and collecting Internet shops on subsidiaries parcels 24/ 7 Facebook
  4. 4. Integer.pl in numbers Results (in 2005 2006 2007 2008 2009 2010 thousand PLN)Net sales 31 507 44 778 62 123 94 945 139 866 202 563Operating costs 29 215 43 029 58 897 91 045 129 843 186 599EBIT 2 303 1 826 3 533 8 505 13 206 21 012Net profit 1 921 1 584 2 751 6 481 10 233 16 519 Constant income growth in the last years 40% income growth in 2009 (from 95 mln PLN to 135 mln PLN) In 2010 we delivered : • 1.23 billion unaddressed compared to 1.03 billion in 2009 • 141 mln addressed items compared to 74.84 mln in 2009 In 2010 we almost doubled mail volumes and increased UDM by 19%
  5. 5. Integer.pl – unaddressed mail IPO on Merger with Postal and Market Warsaw Integer.pl Fibra-Hallo financial Integer.Ua leader Stock Sp z o.o. services Exchange1999 2004 2006 2006 2007 2009  Market leader in the unaddressed mail distribution in Poland with circa 28% market share  Clients include large supermarkets, banks, telcos, large retailers such as Alma, Auchan, Deichmann, Carrefour, Real, Rossmann, NEONET, Elea, Lidl, Media Markt, Leroy Merlin, Nomi, Plus Discount, Saturn and many others  Quality Certificate – ISO 9001 for delivery of addressed and unaddressed items as a first company in Poland in this sector  Debut of Integer.pl Group on the Warsaw Stock Exchange (October 2007)
  6. 6. Unaddressed Mail Door drop distribution National coverage Services  Leaflet and catalogue distribution  Selective targeting to certain target group (geolocation and demographics)  Polls in clients stores or locations suggested by the client  Leaflet street distrubution - hosting
  7. 7. HERMES - Distribution ManagementSystem  Fully controlled distribution process of the marketing materials  Facilitates distribution planning  Every locality is divided into sectors with an equal number of households in blocks of flats and detached houses.  When making a choice of the sector, Clients are additionally informed about the cost of door drops distribution in a given area.
  8. 8. Integer.ua Unaddressed mail distribution in Ukraine  Start in January 2009 in 3 cities (Kiev, Rovno, Lviv)  April 2011 – 300 cities Offered services:  Unaddressed mail distribution  Transport  Printing Customer base includes:
  9. 9. InPost – postal services Market InPost Hybrid mail Integer.Ua liberalisation in Integer.pl – UDM InPost InPost Finance Paczkomaty transactional UDM in Ukraine Poland from e-commerce mail 20131999 2006 2007 2009 2009 2010 2013  InPost: the key field of activity of the Group  14m letters and parcels per month  10.5% of the market share  Services for the corporate customers mainly (95% of income)
  10. 10. Basic product portfolio Standard letter – D+4 Local letter – D+3 Express letter – D+2 Registered express letters – D+2 Direct (Advertising) Mail – D+5 Parcels – D+2 Smart Courier
  11. 11. Logistics infrastructure 1 automated sorting central hub in Piotrków Trybunalski (3 sorting machines) Coverage of 270 cities 800 Customer Service Points 8000 people
  12. 12. Sorting hubJoint sorting logistics system for InPost and Integer.pl in central Poland
  13. 13. Client’s portfolioTelecomsRetailersFinancialOthers
  14. 14. Social mail Transactional mail Direct Mail ParcelsLess mail is being sent
  15. 15. Listening to customers’ needs and observing market trends E-shops on MVNO – free access Facebook to internet via phone easyPack 24/7 E-invoicing and Mobile Hybrid Mail Payments
  16. 16. easyPack 24/7 Numb Max Size er of dimensions Price (gross) Self-service pick-up points boxes (in cm) 8 x 38 x 64 Size A 32 6.99 PLN The answer for a fast growing e-commerce cm market in Poland that meets customers 19 x 38 x 64 Size B 32 8.99 PLN needs (fast deliveries, longer opening hours cm – 24/7 and attractive prices) 41 x 38 x 64 Size C 12 11.99 PLN cm SMS / email notification about the parcel in the machine Additional services:  Insurance  Cash on delivery Parcels up to 12 kg
  17. 17. easyPack 24/7 Sending & reciving parcels Accessibility - 24 hours a day 7 days a week Cash On Delivery  Deliveries within 2 working days (~24h) Passing the goods through  Safety solution Paying bills  Dedicated software with On screen Advertising high flexibility Selling goods B2B logistics
  18. 18. easyPack 24/7 - statistics 97% delivered day after posting 37,45% of parcels collected between 18:00 – 8:00 51% of parcels collected within 6 hours after leaving it in the machine * Source: InPost, data from October ’10 – February ‘11
  19. 19. Social Media phenomenon
  20. 20. Social Media presence ~ 245.000 fans of InPost brands in SM Facebook > 25.000 new customers who used the service Important channel for marketing communication Two way communication and dialogue with customers Place where customers are present YouTube
  21. 21. InFlavo Free – Friendly Shoping
  22. 22. New sales channel via Facebook InFlavo - Facebook application which allows companies and individuals to sell their products on Facebook English version available and others to come Integrated with payments and delivery options easyPack 24/7 as a major delivery channel – creating demand for the solution InFlavo  InFlavo Commercial – 210 e-shops  InFlavo Friendly Shopping – 1616 individuals  InFlavo Market – all products listed with a breakdown by categories and prices
  23. 23. New sales channel for e-stores Facebook E-store
  24. 24. InFlavo – widget
  25. 25. Friendly Shopping on Facebook
  26. 26. Listening to customers’ needs and observing market trends E-shops on MVNO – free access Facebook to internet via phone easyPack 24/7 E-invoicing and Mobile Hybrid Mail Payments
  27. 27. FreeM – free online access in the MVNO Pick up the WWW Start Advertisement Landing Page Free surfing After 300 kB or after 30 minutes next … and free surfing again advertisement

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