Integer.pl presentation

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Integer.pl presentation

  1. 1. Why e-services are becoming so important for postal operators? <ul><li>Agenda: </li></ul><ul><li>Trends in the postal market </li></ul><ul><li>E-commerce globally, in Europe and in Poland </li></ul><ul><li>Paczkomaty 24/7 – InPost’s solutions towards e-commerce in Poland </li></ul><ul><li>E-services at InPost </li></ul><ul><li>Developments at Integer.ua </li></ul>
  2. 2. Trends in European mail market <ul><li>Decline in mail volume by ~5% yearly (gives 50% in 10 years time!) </li></ul><ul><li>Electronic substitution (emails, e-documents) </li></ul><ul><li>Technology improvements </li></ul><ul><li>Market liberalisation and new entrants </li></ul><ul><li>New generation of heavy users of Internet, social media and others </li></ul><ul><li>Growing importance of e-commerce </li></ul><ul><li>Parcel business is growing (especially B2C) </li></ul>
  3. 3. E-commerce growth <ul><li>E-commerce is growing </li></ul><ul><li>25.6% of world population with access to Internet - IMRWorld </li></ul><ul><li>Double growth of online retailing % of total (3.2% in 2009 to 7.4% in 2011) – PayPal UK Online Retail Report </li></ul><ul><li>36% growth of e-commerce in Poland in 2009 – Sklepy24.pl </li></ul><ul><li>Lots of new opportunities </li></ul>
  4. 4. <ul><li>Digitalization of today’s world </li></ul><ul><li>No demand for letter writing  booming of Facebook, Twitter, YouTube </li></ul><ul><li>Mail business is no longer sexy for young generation </li></ul><ul><li>How to offer the service to people who are working late hours? </li></ul><ul><li>How to attract younger generation? – Social Media ? </li></ul>E-commerce and e-solutions
  5. 5. Integer.pl Group - introduction
  6. 6. Integer.pl in numbers Results (in thousand PLN) 2005 2006 2007 2008 2009 Q1 2010 Net income from sales 31 507 44 778 62 123 94 945  135 874 42 196 Operating cots 29 215 43 029 58 897 91 045 12 6724 34 775 EBIT 2 303 1 826 3 533 8 505  12 333 7 421 Net profit 1 921 1 584 2 751 6 481  10 279 3 839
  7. 7. InPost’s e-services Hybrid mail E-invoicing Mobile payments Paczkomaty 24/7
  8. 8. <ul><li>Self-service pick-up points </li></ul><ul><li>The answer for a fast growing e-commerce market in Poland that meet customers needs (fast deliveries, longer opening hours – 24/7 and attractive prices) </li></ul><ul><li>300 machines in 67 cities in Poland </li></ul><ul><li>SMS / email notification about the parcel in the machine </li></ul><ul><li>Additional services: </li></ul><ul><ul><li>Insurance </li></ul></ul><ul><ul><li>Cash on delivery </li></ul></ul>Paczkomaty 24/7
  9. 9. Paczkomaty 24/7 - statistics <ul><li>96,69% delivered day after posting </li></ul><ul><li>34,9% of parcels collected between 18:00 – 9:00 </li></ul><ul><li>48,18% of parcels collected within 6 hours after leaving it in the machine </li></ul>* Source: InPost, data from October ’09 – April ‘10
  10. 10. Multi-senders e-invoice Clients List of customers to be activated Activation acceptance process Application form Direct Debit activation How it works?
  11. 11. Multi-senders e-invoice How it works? Data transfer to issue e-invoice Information about payment is transferred E-invoice delivery to the customer Client
  12. 12. Multi-senders e-invoice How it works? Info about the payment Payment acceptance Money being transfered from client’s account Client Client’s bank
  13. 13. <ul><li>Unaddressed mail distribution in Ukraine </li></ul><ul><ul><li>Start in January 2009 in 3 cities ( Kiev, Rovno, Lviv) </li></ul></ul><ul><ul><li>May 2010 – 1 9 0 cities </li></ul></ul><ul><li>Offered services: </li></ul><ul><ul><li>Unaddressed mail distribution </li></ul></ul><ul><ul><li>Transport </li></ul></ul><ul><ul><li>P rinting </li></ul></ul><ul><li>Customer base includes: </li></ul>Integer.ua <ul><li>Paczkomaty 24/7 in Kiev and other big cities – end of 2010 </li></ul>

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