Improving letter mail business with electronic solutions

  • 1,171 views
Uploaded on

 

More in: Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
1,171
On Slideshare
0
From Embeds
0
Number of Embeds
4

Actions

Shares
Downloads
43
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1.  
  • 2. Panel 3 - Cross-border Delivery and E-commerce
    • Brief introduction to InPost
    • Why electronic solutions are important for postal operators?
    • E-commerce solutions
    Improving letter mail business with electronic solutions Marcin Bosacki, Business Development Manager, InPost High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 3. Brief introduction to InPost
  • 4. Integer.pl Group - introduction High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 5.
    • Growth from 0,3 million letters in Q4 2006 to 12 million letters per month in Q1 2010
    • Optimistic prospective for alternative postal operators
    • … but looking carefully for improvements thanks to e-services
    High Level Conference on Postal Services, Valencia, 30.04.10 Growing mail volume of InPost InPost’s strategy is to have 30% of income from non-mail business
  • 6. Why electronic solutions are important for postal operators?
  • 7. Trends in European mail market
    • Decline in mail volume by ~5% yearly (gives 50% in 10 years time!)
    • Electronic subsitution (emails, e-documents)
    • Technology improvements
    • Market liberalisation and new entrants
    • New generation of heavy users of Internet, social media and others
    • Growing importance of e-commerce
    • Parcel business is growing (especially B2C)
    High Level Conference on Postal Services, Valencia, 30.04.10
  • 8. E-commerce growth
    • E-commerce is growing
    • 25.6% of world population with access to Internet - IMRWorld
    • Double growth of online retailing % of total (3.2% in 2009 to 7.4% in 2011) – PayPal UK Online Retail Report
    • 36% growth of e-commerce in Poland in 2009 – Sklepy24.pl
    • Lots of new opportunities
    High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 9. E-commerce solutions InPost’s e-services Other e-services
  • 10.
    • Digitalization of today’s world
    • No demand for letter writing  booming of Facebook, Twitter, YouTube
    • Mail business is no longer sexy for young generation
    • How to attract younger generation? – Social Media ?
    • How to offer the service to people who are working late hours?
    E-commerce and e-solutions High Level Conference on Postal Services, Valencia, 30.04.10
  • 11.
    • Self-service pick-up points
    • The answer for a fast growing e-commerce market in Poland that meet customers needs (fast deliveries, longer opening hours – 24/7 and attractive prices)
    • 3 4 .6% of parcels are being collected between 18:00 – 9:00
    • SMS / email notification about the parcel in the machine
    • Next day delivery
    Paczkomaty 24/7 High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 12. Other InPost’s e-services Hybrid mail E-invoicing Mobile payments High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 13. E-shop on Facebook High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 14. E-shop on Facebook High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 15. Swiss Post - Virtual Post Office Counter High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 16. Swiss Post - Virtual Post Office Counter High Level Conference on Postal Services , Valencia , 30 .0 4 .10
  • 17. Thank you for your attention! Contact details: Marcin Bosacki Business Development Manager Email: mbosacki@inpost.pl High Level Conference on Postal Services, Valencia, 30.04.10