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Triple helix-ig-presentation

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These are the slides from my presentation at the Triple Helix IX conference, July 11-14, 2011 at Stanford.

These are the slides from my presentation at the Triple Helix IX conference, July 11-14, 2011 at Stanford.

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  • Image URLS:Triple Helix Picture: http://www.triplehelixconference.org/wp-content/uploads/2011/05/th9poster1-232x300.jpg
  • This is a sample of the chat logs from a set of games we played for VersionOne to prioritize their strategic backlog.
  • Tobias, we’ll show these one at a time.

Transcript

  • 1. Using Innovation Games® Online to Reach Consensus in Distributed Triple Helix Teams
    Luke Hohmann
    Founder and CEO
    The Innovation Games® Company
    Twitter: #innovgames
  • 2. The Process: Ideation, shaping, Prioritizing, Acting
    Innovation Requires Others
    Distributed Teams Need Tools
  • 3. How Do I Help My City Grow?
    http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg
  • 4. What Creates, Causes, Enables, and Promotes Innovation?
  • 5. Remember, we’re talking innovation.
    Invention isthinking up cool stuff. Innovation is successfully applying the inventions in practice.
  • 6. Collaborative Innovation Lies In Spaces
    Innovation
    Innovation
    Innovation
  • 7. 7
    Let’s Find Out Who You Talk With
    Draw a circle. Write your name in the center of the circle.
    Pick a Triple Helix project you’ve worked on or studied.
    Write the names of people you collaborated with on this project around the circle. Draw the web of these relationships as you see it. Use different line weights and colors to represent good/bad communication.
    Spider Web
  • 8. 8
    Let’s Do It Again
    Draw a circle Write your name in the center of the circle.
    Using your first diagram as a guide, replace the names of the people with their Triple Helix roles. Use different line weights and colors to represent good/bad communication.
    Spider Web
  • 9. Collaboration is more than talking…
  • 10. So, what’s Collaboration?
    Collaboration is a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature—by sharing knowledge, learning and building consensus.
    Thanks, wikipedia!
  • 11. It’s not the platform
    But tools and platforms are important!!!
  • 12. Is it about me?
    https://jazz.net/downloads/pages/rational-team-concert/2.0/M3/images/apt_tempo.png
    It’s not about me… but I am important…
  • 13. It’s not “sharing”
    But we need to share to collaborate.
    http://www.inf.unisi.ch/postdoc/lelli/imgIndexArticle/social_network.jpg
  • 14. It’s
    not
    notifications
    But notifications are important.
    But we need to be notified of changes.
  • 15. It’s not just “talking”
  • 16. Maybe…It is the tools?
  • 17. Collaboration DOES Need Tools
    Same
    Time
    Different
    Time
    collocated
    distributed
  • 18. Innovation Games® are Serious Collaboration Tools.
  • 19. What Are Innovation Games®
    Innovation Games® are serious gamesthat solve a wide range of product strategy and management problems across the market lifecycle.
    They are played:
    • with customers & internal stakeholders
    • 20. online or in-person
    • 21. within or across organizational units
    • 22. in single or multi-game formats
  • Not Silly Like Water Park
    Not Humor
    Like Joke
  • 23. More Like
    Settlers of Catan & Euchre
    Meet Business
  • 24. Play
    Pleasure
    Not Work
    (Leisure)
    External Goals
    Internal Goals
    Work
    Not-Pleasure
    Not-Play
    Adapted from http://it.coe.uga.edu/~lrieber/resources/blanchardmodel.gif
  • 25. And yes, it is FUN
    Chat log extracts from three games played to prioritize a product backlog.
  • 26. Innovation and Collaboration Goals
    Improve
    Marketing
    Messages
    Prioritize
    Project
    Portfolio
    NPD
    Manage
    strategic
    roadmaps.
    Identify
    New Products
    Identify Product
    Enhancements
    Determine Product Interactions
    Train
    Sales Teams
    Prioritize Epics
    NPD
  • 27. Enterprise Goals ARE Verbs
  • 28. Verbs mean ACTION
  • 29. To take Action we need to:
    Create goals and/or equifinal meanings
    Reduce ambiguity
    Reduce equivocality
    Identify, distribute, perform, integrate, verify…
  • 30. Special Communication Problems in Distributed Teams
    Language
    Culture
    Cold communication
    Time shifting takes a toll
  • 31. Innovation Games® Case Studies
  • 32. San Jose, CA Budget Games
  • 33. Chief Intellectual Property Officer
    Beatrix de Russé, Thomson
    Marshall Phelps, Microsoft
    Rob Sterne, SKGF
    Anne Culotta, Halliburton
    Damon Matteo, PARC
  • 34. Scrum is an agile framework for completing complex projects. Scrum originally was formalized for software development projects, but works well for any complex, innovative scope of work.
    The ScrumAlliance hired The Innovation Games® Company to research member needs.
  • HEALTH TO HEALTH CARE – HEALTH AS TEAM SPORT
    Field: Football Field divided into Health Sectors called “Indicators”.
    Indicators: Actions in the game will reflect the Status of Health. Moving across the field records a change in status depending on the scenario. A Layer with Action Indicators can be turned on and off during play.
    EXAMPLE TO OTHERS
    THRIVING
    GREAT HEALTH
    GOOD HEALTH
    1ST SIGN OF ILLNESS
    SERIOUS ILLNESS
    CRITICAL
    SUFFERING & DEATH
    22
    22
    Field with Indicators
    Field w/o Indicators
    1
    RED = HEALTHY Choices, Outcomes or Decisions
    WHITE = NEGATIVE Influences, Outcomes or Decisions
    FOOTBALL = INDICATOR OF HEALTH of the person or family
    Michael Dinneen, M.D.
    Director, Office of Strategy Management
    Military Health System
  • 40. A GAME IN PROGRESS
    Item Information:
    Players fill in a description of the Role & Action when the play is started or changed
    Track Team Players / Plays
    = Total minus # on the field
    Player Action Detail
    Players move in 1 +
    “Roles / Situations”
    to Aid or Counter HEALTH
    CHAT DURING THE GAME
    All PlayerActionscaptured as the game progresses
  • 41. How Do I Help My City Grow?
    http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg
  • 42. Our 3-Step Process
    Ideation
    Shaping
    Prioritizing
    Open-ended, collaborative innovation.
    E.g. Prune the Product Tree to collaboratively generate ideas.
    Collaboration
    tools (such as wikis and forums) to shape ideas.
    E.g., Google docs
    Picking High ROI Projects / Features.
    E.g. Buy a Feature tournaments to collaboratively prioritize projects and take action.
  • 43. Prune the Product Tree: City Growth
    • Draw a tree. It represents the growth of your city.
    • 44. Add current ideas on how to grow as apples and apples.
    • 45. 5 to 8 stakeholders shape the “growth” of your offering.
    • 46. Captures very rich information about perceptions of the future, timing of new concepts, balance, and relationships among ideas.
    Understand the
    evolution of your offering.
  • 47. Prune the Product Tree Online: Preparing
    Planners select the kind & number of items that can be placed on the image during the game.
    Planners choose images to represent growth.
    Planners define layers and regions so that they will know where players are placing their ideas.
  • 48. Place Initial Items
    Any existing ideas or roadmap items are placed on the tree.
  • 49. Playing the Game!
    Players collaborate in real-time to place features/benefits (leaves/apples) on the tree.
    All information is recorded and available for analysis
    An integrated chat facility enables you to understand player motivations.
    Players label and describe their ideas
  • 50. Create Interpretations from the Results of Multiple Games
    Interpretation
    Game 1 Results
    Game results are merged into a new game – which you can edit and shape, further process, or play with additional players.
    Game 2 Results
  • 51. Step 2: Collaborative Shaping
    Once ideas have been identified they are shaped by the project/product teams into a backlog
    Existing tools, such as shared wikis, shared documents, emails, and chats, help teams shape concepts
    The process typically produces a candidate list of projects and/or product features that is greater than available resources
    local project
    expensive project
    big project
    other project
    another project
    the other thing
    “infinite” portfolio
  • 52. Step 3: Collaborative Prioritization
    Goal? is to take large list and prioritize to a manageable set.
    use case
    bug fix
    arch change
    do this
    do that
    the other thing
    Where is the
    “Voice of the Customer?
    “infinite” backlog
  • 53. Innovation Game® Buy a Feature
    A list of 12-20 items (projects) are described in terms of benefits and cost
    5 to 8 invited stakeholders given limited “budget”, must reach consensus on projects to “buy”
    Captures very rich information about customer motivations, trade-offs, objections, actual collective needs
    In-person
    Provides rich opportunity for “new” ideas
    Online
    Captures data for sophisticated analysis of preferences
    Preliminary trials indicate faster/more accurate results than traditional tools
    Collaborative Prioritization of Key Ideas
  • 54. Buy A Feature Online - Preparing
    A list of features with prices. This example is for product concepts for a pair of internet sunglasses
    “Shirt Sizes” help you quickly price your features – or you can enter a price directly!
  • 55. Buy A Feature Game Play
    Participants.
    Planner sets their budget.
    Highly desired items are purchased.
    Participant bids.
    An integrated chat facility enables you to understand participant motivations. Here, we learn that participants dislike learning a rental car’s navigation system.
  • 56. Buy A Feature Online - Results
    Results of many games played, sorted by number of times purchased.
  • 57. Many Ways to Play: Parties, Galas, and Tournaments
  • 58. Tournament Structure
    “Winning” items are promoted each game.
    Items that win the final game are the most valued items.
    Play multiple tournaments with random placement of items to control for bracket strength.
  • 59. Tournament Case Study: VeriSign Global Customer Support
  • 60. Let’s Play!
    http://www.richardsilverstein.com/tikun_olam/wp-content/uploads/2008/11/jonah-art-model-of-small-city-700px.jpg
  • 61. To Learn More…
    We’re happy to help you learn how Innovation Games® can help you solve complex problems.
    Luke Hohmann
    Founder & CEO
    The Innovation Games® Company
    cell: (408) 529-0319
    lhohmann@innovationgames.com
    Innovation Through Understanding®