Innovate! Path to Quality, Customer Delight and Competitive Advantage Donna Prestwood & Paul Schumann
Outline <ul><li>Innovation </li></ul><ul><li>InnoVantage Grid™ </li></ul><ul><li>Principles of Innovation </li></ul><ul><l...
Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul...
Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul...
Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul...
Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul...
Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul...
InnoVantage Grid ™ Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrough 06/07/09
Examples <ul><li>Automobile </li></ul><ul><li>Personal Computer </li></ul>Glocal Vantage, Inc. 06/07/09
Examples <ul><li>Automobile </li></ul><ul><li>Personal Computer </li></ul>Glocal Vantage, Inc. 06/07/09
Automotive History: Experimenters & Hobbyists Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Pr...
Automotive History: Search & Learn Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure 06/...
Automotive History: A Car for Everyone Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure...
Automotive History: Living Room on Wheels Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Proced...
Automotive History: Synthesizing Market Demands Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process ...
Automotive History: Life Style on Wheels Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedu...
Examples <ul><li>Automobile </li></ul><ul><li>Personal Computer </li></ul>Glocal Vantage, Inc. 06/07/09
Personal Computer (1970s): Researchers & Hobbyists Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive ...
Personal Computer (1981 - 1986): Market Development Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive...
Personal Computer (1987 - 1993): Cloning Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrou...
Personal Computer (1993 - 1995): Market Expansion Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive B...
Personal Computer (1995 - ?): Windows on the World Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive ...
The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 0...
The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 0...
The Market Glocal Vantage, Inc. 06/07/09 Customers Competitors Technologies Social Political Economic Demographic Scientif...
Customers <ul><li>Present Customers </li></ul><ul><li>Identified Potential Customers </li></ul><ul><li>Unidentified Potent...
Competition <ul><li>Direct </li></ul><ul><li>Indirect </li></ul><ul><li>Structural </li></ul>Glocal Vantage, Inc. 06/07/09
Technology <ul><li>Embedded </li></ul><ul><li>Supportive </li></ul><ul><li>Enabling </li></ul>Glocal Vantage, Inc. 06/07/09
Driving Forces for Change Glocal Vantage, Inc. Organization Social Political Economic Demographic Scientific 06/07/09
The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 0...
Stakeholders <ul><li>Stockholders </li></ul><ul><li>Employees </li></ul><ul><li>Customers </li></ul><ul><li>Suppliers </li...
The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 0...
The Organization <ul><li>Projects </li></ul><ul><li>Resources </li></ul><ul><ul><li>Capital </li></ul></ul><ul><ul><li>Peo...
The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 0...
Strategy <ul><li>Organization Dependent </li></ul><ul><li>Provides Competitive Differentiation </li></ul><ul><li>Way to Ca...
Business Development Glocal Vantage, Inc. Customer Needs Existing New Customers Existing New Staying Put Market Developmen...
Business Development Glocal Vantage, Inc. Customer Needs Existing New Customers Existing New Staying Put Market Developmen...
Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom ...
Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom ...
Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom ...
Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom ...
Innovate!
Glocal Vantage, Inc. <ul><li>PO Box 161475 </li></ul><ul><li>Austin, TX 78716 </li></ul><ul><li>(512) 632-6586 </li></ul><...
Paul Schumann <ul><li>Futurist and innovation consultant </li></ul><ul><li>Application of web 2.0 to market & strategic in...
This work is licensed under the Creative Commons Attribution license. You may distribute, remix, tweak, and build upon thi...
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Innovate!

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A description of innovation, the innovation grid (a matrix of the 9 types of innovation), principles of innovation and a summary of innovation in organizations

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  • Innovate!

    1. 1. Innovate! Path to Quality, Customer Delight and Competitive Advantage Donna Prestwood & Paul Schumann
    2. 2. Outline <ul><li>Innovation </li></ul><ul><li>InnoVantage Grid™ </li></ul><ul><li>Principles of Innovation </li></ul><ul><li>Summary </li></ul>Glocal Vantage, Inc. 06/07/09
    3. 3. Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul><li>Procedure </li></ul></ul><ul><li>Class </li></ul><ul><ul><li>Breakthrough </li></ul></ul><ul><ul><li>Distinctive </li></ul></ul><ul><ul><li>Incremental </li></ul></ul>Glocal Vantage, Inc. 06/07/09
    4. 4. Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul><li>Procedure </li></ul></ul><ul><li>Class </li></ul><ul><ul><li>Breakthrough </li></ul></ul><ul><ul><li>Distinctive </li></ul></ul><ul><ul><li>Incremental </li></ul></ul>Glocal Vantage, Inc. 06/07/09
    5. 5. Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul><li>Procedure </li></ul></ul><ul><li>Class </li></ul><ul><ul><li>Breakthrough </li></ul></ul><ul><ul><li>Distinctive </li></ul></ul><ul><ul><li>Incremental </li></ul></ul>Glocal Vantage, Inc. 06/07/09
    6. 6. Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul><li>Procedure </li></ul></ul><ul><li>Class </li></ul><ul><ul><li>Breakthrough </li></ul></ul><ul><ul><li>Distinctive </li></ul></ul><ul><ul><li>Incremental </li></ul></ul>Glocal Vantage, Inc. 06/07/09
    7. 7. Types of Innovation <ul><li>Nature </li></ul><ul><ul><li>Product </li></ul></ul><ul><ul><li>Process </li></ul></ul><ul><ul><li>Procedure </li></ul></ul><ul><li>Class </li></ul><ul><ul><li>Breakthrough </li></ul></ul><ul><ul><li>Distinctive </li></ul></ul><ul><ul><li>Incremental </li></ul></ul>Glocal Vantage, Inc. 06/07/09 Breakthrough Distinctive Incremental
    8. 8. InnoVantage Grid ™ Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrough 06/07/09
    9. 9. Examples <ul><li>Automobile </li></ul><ul><li>Personal Computer </li></ul>Glocal Vantage, Inc. 06/07/09
    10. 10. Examples <ul><li>Automobile </li></ul><ul><li>Personal Computer </li></ul>Glocal Vantage, Inc. 06/07/09
    11. 11. Automotive History: Experimenters & Hobbyists Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure 06/07/09
    12. 12. Automotive History: Search & Learn Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure 06/07/09
    13. 13. Automotive History: A Car for Everyone Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure 06/07/09
    14. 14. Automotive History: Living Room on Wheels Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure 06/07/09
    15. 15. Automotive History: Synthesizing Market Demands Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure 06/07/09
    16. 16. Automotive History: Life Style on Wheels Glocal Vantage, Inc. Incremental Distinctive Breakthrough Product Process Procedure 06/07/09
    17. 17. Examples <ul><li>Automobile </li></ul><ul><li>Personal Computer </li></ul>Glocal Vantage, Inc. 06/07/09
    18. 18. Personal Computer (1970s): Researchers & Hobbyists Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrough 06/07/09
    19. 19. Personal Computer (1981 - 1986): Market Development Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrough 06/07/09
    20. 20. Personal Computer (1987 - 1993): Cloning Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrough 06/07/09
    21. 21. Personal Computer (1993 - 1995): Market Expansion Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrough 06/07/09
    22. 22. Personal Computer (1995 - ?): Windows on the World Glocal Vantage, Inc. Product Process Procedure Incremental Distinctive Breakthrough 06/07/09
    23. 23. The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 06/07/09
    24. 24. The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 06/07/09
    25. 25. The Market Glocal Vantage, Inc. 06/07/09 Customers Competitors Technologies Social Political Economic Demographic Scientific Opportunity Threat
    26. 26. Customers <ul><li>Present Customers </li></ul><ul><li>Identified Potential Customers </li></ul><ul><li>Unidentified Potential Customers </li></ul>Glocal Vantage, Inc. 06/07/09
    27. 27. Competition <ul><li>Direct </li></ul><ul><li>Indirect </li></ul><ul><li>Structural </li></ul>Glocal Vantage, Inc. 06/07/09
    28. 28. Technology <ul><li>Embedded </li></ul><ul><li>Supportive </li></ul><ul><li>Enabling </li></ul>Glocal Vantage, Inc. 06/07/09
    29. 29. Driving Forces for Change Glocal Vantage, Inc. Organization Social Political Economic Demographic Scientific 06/07/09
    30. 30. The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 06/07/09
    31. 31. Stakeholders <ul><li>Stockholders </li></ul><ul><li>Employees </li></ul><ul><li>Customers </li></ul><ul><li>Suppliers </li></ul><ul><li>Strategic Partners </li></ul><ul><li>Communities </li></ul>Glocal Vantage, Inc. 06/07/09
    32. 32. The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 06/07/09
    33. 33. The Organization <ul><li>Projects </li></ul><ul><li>Resources </li></ul><ul><ul><li>Capital </li></ul></ul><ul><ul><li>People </li></ul></ul><ul><ul><li>Strategic Relationships </li></ul></ul><ul><ul><li>Facilities, Equipment and Land </li></ul></ul><ul><ul><li>Intellectual Property </li></ul></ul><ul><li>Culture </li></ul>Glocal Vantage, Inc. 06/07/09
    34. 34. The Glocal Vantage Point Glocal Vantage, Inc. Market Stakeholders Organization Capability Organization Capacity Strategy 06/07/09
    35. 35. Strategy <ul><li>Organization Dependent </li></ul><ul><li>Provides Competitive Differentiation </li></ul><ul><li>Way to Capitalize on the Opportunity </li></ul><ul><li>How to Minimize or Avoid Threats </li></ul><ul><li>Effectively Utilizes the Organization </li></ul><ul><li>Satisfies Stakeholders </li></ul>Glocal Vantage, Inc. 06/07/09
    36. 36. Business Development Glocal Vantage, Inc. Customer Needs Existing New Customers Existing New Staying Put Market Development Product Development Diversification 06/07/09
    37. 37. Business Development Glocal Vantage, Inc. Customer Needs Existing New Customers Existing New Staying Put Market Development Product Development Diversification Backward Integration Forward Integration 06/07/09
    38. 38. Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom </li></ul><ul><li>Delight customers </li></ul>Glocal Vantage, Inc. 06/07/09
    39. 39. Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom </li></ul><ul><li>Delight customers </li></ul>Glocal Vantage, Inc. 06/07/09
    40. 40. Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom </li></ul><ul><li>Delight customers </li></ul>Glocal Vantage, Inc. 06/07/09
    41. 41. Principles of Innovation <ul><li>Gain the vantage point </li></ul><ul><li>Seek change </li></ul><ul><li>Encourage freedom </li></ul><ul><li>Delight customers </li></ul>Glocal Vantage, Inc. 06/07/09
    42. 42. Innovate!
    43. 43. Glocal Vantage, Inc. <ul><li>PO Box 161475 </li></ul><ul><li>Austin, TX 78716 </li></ul><ul><li>(512) 632-6586 </li></ul><ul><li>[email_address] </li></ul><ul><li>www.glocalvantage.com </li></ul><ul><li>http://incollaboration.com </li></ul><ul><li>Twitter: innovant2003 </li></ul>Glocal Vantage, Inc. 06/07/09
    44. 44. Paul Schumann <ul><li>Futurist and innovation consultant </li></ul><ul><li>Application of web 2.0 to market & strategic intelligence systems </li></ul><ul><li>Web 2.0 tools & technologies </li></ul><ul><li>Application of web 2.0 to democratic processes </li></ul><ul><li>Broad perspectives on the future </li></ul><ul><li>Services </li></ul><ul><ul><li>Strategic market research & technology forecasting </li></ul></ul><ul><ul><li>Intelligence systems consulting </li></ul></ul><ul><ul><li>Seminars, webinars & presentations </li></ul></ul>Glocal Vantage, Inc. 06/07/09
    45. 45. This work is licensed under the Creative Commons Attribution license. You may distribute, remix, tweak, and build upon this work, even commercially, as long as you credit me for the original creation as Paul Schumann, Glocal Vantage Inc, www.glocalvantage.com. 06/07/09 Glocal Vantage, Inc.
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