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Enabling Enterprise Collaboration with SharePoint 2010
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Enabling Enterprise Collaboration with SharePoint 2010


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Presented for SharePoint TechFest on May 17, 2012. All rights reserved.

Presented for SharePoint TechFest on May 17, 2012. All rights reserved.

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  • 1. Enabling Collaboration withSharePoint 2010Joanne Hu CorumSenior Director, Collaboration & InnovationCompetency CenterApplied Materials, Inc.May 2012 Applied Materials Confidential
  • 2. Who is Applied Materials?2 Applied Materials Confidential
  • 3. WHAT WE DO We make the equipment that makes the components that change the world.3 Corporate Overview Applied Materials Confidential
  • 4. VISION We apply nanomanufacturing technology to improve the way people live.4 Corporate Overview Applied Materials Confidential
  • 5. The Most Exciting Industries on Earth Semiconductor Display Solar 20,000,000x 20x 5x reduction in reduction in reduction in COST PER TRANSISTOR COST PER AREA COST PER WATT 1 2 in 30 years in 15 years in 4 years3 At 1976 transistor prices, an iPod® would have cost $3.2B1 Source: SIA, IC Knowledge LLC2 Source: Display Search, Nikkei BP, Applied Materials3 Source: Photon Consulting 20125 Corporate Overview Applied Materials Confidential
  • 6. The Global Strength of Applied Stock Ticker: Nasdaq: AMAT Market Cap: $16.8 billion Fiscal 2011 Revenue: $10.5 billion Fiscal 2011 R&D: $1.1 billion Founded: November 10, 1967 Headquarters: Santa Clara, California 87 locations in Global Presence: 19 countries Fortune 500 Ranking: 259 China, Germany, Israel, Italy, RD&E and/or Singapore, Switzerland, Manufacturing Centers: Taiwan, United States Employees: ~14,600 worldwide Patents: ~9,500 issued* Information as of Q1’12 except FY’11 amountsFiscal year-end October 30, 20116 Corporate Overview Applied Materials Confidential
  • 7. Global Scale and Reach Germany Massachusetts India Montana China Switzerland Israel California Italy Texas Taiwan Singapore More than $1Billion invested annually in RD&E7 Corporate Overview Applied Materials Confidential
  • 8. Let’s get started…..8 Applied Materials Confidential
  • 9. Multiple Tool Solution SharePoint alone is good, but integrated is when you get the most value.9 Applied Materials Confidential
  • 10. Topics Our current footprint – Architecture – Organization – Strategy 2-year journey Future Plans10 Applied Materials Confidential
  • 11. Our Current Footprint – Specific Farms (4) – Virtualized servers per farm • Standard (Out-of-the-Box Sites) • 2 Web Servers (load balanced) • Custom (Custom Code) • 2 Application Servers (expanded as needed) • Partner (External Users) • 2 Clustered Database Servers • High Available (Corporate Site, HR) (Active/Passive) • 4 TB SAN Storage Standard Custom Partner High Available11 Applied Materials Confidential
  • 12. Architecture • 2.78 Million page views/month • 18,800 Unique visitors/month • 19,000 Internal searches / month • 500K+ documents • 2,200 team sites • 30 portal site12 Applied Materials Confidential
  • 13. Organization  Content Updates  Site Manager functionality – End User full webpart tool kit  Definition of business requirements  Technical roadmap + governance  Innovation + looking ahead Competency Center  Partnership with the business  Deliver solutions / projects  Level 4 help escalation  Level 1 – 3 support Help Desk + Support  System monitoring  Backup and recovery13 Applied Materials Confidential
  • 14. Strategy Provide an enterprise collaboration Platform which supports all of the collaboration initiatives of social business, mobility, business intelligence and migration from existing legacy tools Foundation14 Applied Materials Confidential
  • 15. Strategy Search Search Search Foundation Search ACN / Portals / My Site15 Applied Materials Confidential
  • 16. Strategy Search Data Analytics Foundation ACN / Portals / My Site16 Applied Materials Confidential
  • 17. Strategy Search App World Data (Custom Apps) Analytics Foundation Intersections ACN / Portals / My Site17 Applied Materials Confidential
  • 18. Strategy Search App World Data (Custom Apps) Analytics Foundation Intersections Mobility ACN / Portals / My Site18 Applied Materials Confidential
  • 19. 2-Year Journey – Starting Small Went live withEstablished small Applied Collaboration Network (ACN) footprint (standard farm) Engaged affinity and Set up cross business engineering groups governance board for ACNQ2 10 Q3 10 Q4 10 Implemented HR self service portal Started custom (high availability farm) farm Things that worked: Challenges: • Dedicated team = self learning • Team did not know the technology – • Partnering with a business champion learning on our own took a lot of (our engineering tools team) time + effort • Grass roots approach • Did not define UI governance in the • Gaining executive support with a beginning cross-functional governance board • Blank template did not work – • Out-of-the-box governance people did not know where to start19 Applied Materials Confidential
  • 20. 2-Year Journey – Gaining MomentumIntranet Home Page Invited to join CTO’s moved to SP Innovation Task Force First Microsoft Business Intelligence (MSBI) implementationQ4 10 Q1 11 Q2 11 Increased infrastructure to Implemented more robust self-service support growth training (web, classroom & virtual) Things that worked: Challenges: • MSBI – more value out of the existing • “Show me” training is more effective tools + speed than self paced • Holding 1:1 training sessions with key • SharePoint out-of-the-box UI end users (change agents in the org) • Global performance • Leveraging enterprise visibility + impact • Out-of-the-box governance – purchase 3rd party web parts vs. development20 Applied Materials Confidential
  • 21. 2-Year Journey – Branching OutReleased MySites Upgraded standard farm (pre-2010) to 2010 Established Social Started external Business Strategy partner farmQ2 11 Q3 11 Q4 11 Started our LiveLink retirement Started Lotus Notes Designed archiving effort retirement effort strategy Things that worked: Challenges: • MySite • Security + compliance • Organizational tab + pictures • 2010 – ribbon change • Ability for team members to share • MySite continued usage personal information + skills • Social business was received as • Upgrade to 2010 “fluffy” • Webparts easier to use • More selection + functionality OOB21 Applied Materials Confidential
  • 22. 2-Year Journey – MaturingStarted custom farm Implemented webapps upgrade to 2010 Knowledge Central Pilot community Set Nintex as the POC workflow standard Q4 11 Q1 12 Q2 12 Standardized search Matured how we used Set DUET as OOB features integration standard Things that worked: Challenges: • Establishing across farm workflow • Limited internal knowledge – how to management + standardization continue educating end users in a • Leveraging and encouraging the self service model knowledge curve + general “thinking” • Support $$ of the Competency Center team • Upgrading custom applications 22 Applied Materials Confidential
  • 23. 2-Year Journey – TodayMobile solution Pilot Help Desk 1.5 model POC Partner with Corp Affairs for social business AppWorld Complete custom farm roadmap upgrade ImplementationQ3 12 Q4 12 Q1 13 Implement activity stream Implement Beta SharePoint Complete LiveLink webpart partner farm v15 retirement Things that are working: Challenges: • Business partnerships to drive change • Keeping up with the consumer market • Out-of-the-box governance • Balancing waiting for OOB SharePoint upgrade features vs. purchasing 3rd party solutions • Maturing SharePoint adoption23 Applied Materials Confidential
  • 24. What do we plan for in 2013 = “future” Continue leverage OOB functionality = upgrade standard farm to SharePoint v15 Improve support and infrastructure performance Continue to mature business process management Implement social business features My Feeds Activity Data24 Applied Materials Confidential
  • 25. Hind Sight (aka Conclusion)Establish and stay true to an out-of-the-box strategyPartner with your business and super users that are change agentsEmpower the end user for a true self-service solutionAlways think ofvalue out ways to you already have) for more value add (get more different of what leverage SharePointBuild in a strong help desk modelInvest in a strong core team25 Applied Materials Confidential
  • 26. Q&A26 Applied Materials Confidential
  • 27. Backup28 Applied Materials Confidential
  • 28. What do we plan for in 2013 = “future” Continue leverage OOB functionality = upgrade standard farm to SharePoint v15 Improve support and infrastructure performance: – Implementing robust and cost effective help desk solution for more end user training questions and support – Implement RBS to increase site size limit Continue to mature business process management: – Implement AppWorld that simplifies user tasks (e.g. centralized workflow approvals, “itunes” search feature by business process, etc.) – Federated search Implement social business features: – Enhance MySite UI to be more “ME” centric My Feeds – Standard Mobility template for full access to SP Activity Data – Setup an activity stream architecture that establishes SharePoint as the central listener29 Applied Materials Confidential
  • 29. Strategy Search App World Data (Custom Apps) Analytics Foundation Intersections Mobility ACN / Portals / My Site30 Applied Materials Confidential
  • 30. Our Current Footprint – Specific Farms (4) • Standard (OOB Sites) • Custom (Custom Code) • Partner (External Users) • High Available (Corporate Site, HR) – Virtualized servers per farm • 2 Web Servers (load balanced) • 2 Application Servers (expanded as needed) • 2 Clustered Database Servers (Active/Passive) • 4 TB SAN Storage Standard Custom Partner High Available31 Applied Materials Confidential