Ingrid Koehler

social media local government innovation improvement khub localgovernment lbys open data social care localgov engagement local by social data online communities of practice councillor standards socialmedia local directgov learning gov20 communications localgov20 lgiu efficiency clg funding surprise homework deadlines my ruined weekend homework fraud homework for grownups business continuity contingency planning care provider failure care workforce home care service design commissioning female athletes rugby player recruitment womens rugby women rugby union future surrey surrey crisis futuregov toy comic family journal personal strategy website community management social media strategy ru11 dclg collaboration knowledge management benefits realization conference knowledge capture webinar knowledge hub professional digital networking customer service open government job seeking public sector online conference linked data performance management pm facebook blog library public services corporate governance audit commission report social network idea behaviour change poltiicians local customer citizen council councillors conduct ethics training challenge wilson county ww2 tennesseee oral history lawrenceburg wwii customer insight councils capital fund uk communication performance performance_management local_government public services